Broadway Pet Hospital: Vet Care & Contact

Veterinary Guide · Vallejo CA · Pet Owner Information

Broadway Pet Hospital address, phone, hours, services, boarding rules, appointments, billing, and emergency guidance

Broadway Pet Hospital is a veterinary clinic in Vallejo, California, serving pets from Vallejo and nearby Solano County communities. The clinic is located at 1000 Broadway St, Vallejo, CA 94590, and the main phone number is (707) 642-0633.

Use this guide to call the right number, confirm hours, request an appointment, understand available services, prepare for boarding or surgery, ask for medical records, handle billing, and decide what to do during an urgent pet-health situation.

Main: 707-642-0633 Fax: 707-645-7013 1000 Broadway St Vallejo, CA 94590 Appointments 9 AM-5 PM
Pet emergency? If your pet is struggling to breathe, bleeding heavily, having seizures, unable to urinate, collapsed, hit by a car, or may have eaten poison, call Broadway Pet Hospital immediately during open hours at 707-642-0633. If the clinic is closed or your pet needs overnight emergency care, go to a 24-hour emergency veterinary hospital.
Clinic address 1000 Broadway St

Vallejo, CA 94590.

Main phone 707-642-0633

Use for appointments, urgent questions, records, refills, and general contact.

Fax 707-645-7013

Useful for outside veterinary records, specialist referrals, and document transfers.

Regular hours Mon-Fri 8-6

Saturday 8 AM-2 PM. Sunday closed.

Appointment window 9 AM-5 PM

The official site notes appointments are seen from 9 AM to 5 PM.

Core services Vet Care + Boarding

Preventive care, dental care, lab testing, microchipping, surgery, vaccinations, and boarding.

About Broadway Pet Hospital in Vallejo

A practical guide for pet owners who need vet care, appointment details, records, boarding information, or urgent guidance.

Broadway Pet Hospital describes itself as a veterinary practice serving Vallejo and surrounding areas. The clinic focuses on friendly, compassionate veterinary care and welcomes new clients who need routine care, sick visits, preventive medicine, or follow-up support.

For pet owners, the most important detail is routing the request correctly. Call the front desk for scheduling, urgent same-day questions, refills, records, boarding requirements, and estimates. Use an emergency hospital if your pet needs immediate care when Broadway Pet Hospital is closed.

Best first step: If you are unsure whether your pet needs a regular appointment, same-day visit, or emergency hospital, call 707-642-0633 and explain the symptoms, age, species, current medications, and how long the problem has been happening.

Broadway Pet Hospital contact information and hours

Use this table to contact the right place before driving to the clinic or requesting a service online.

Contact item Official detail Use it for
Main phone 707-642-0633 Appointments, urgent questions during business hours, refills, records, boarding questions, and general clinic contact.
Fax 707-645-7013 Record transfers from another veterinarian, referral records, and document requests when fax is required.
Address 1000 Broadway St, Vallejo, CA 94590 Clinic visits, appointment check-in, medication pickup, boarding drop-off, and in-person questions.
Monday-Friday 8:00 AM-6:00 PM General office hours. Appointment times may differ from open hours.
Saturday 8:00 AM-2:00 PM Limited weekend hours. Call early for availability.
Sunday Closed Use an emergency veterinary hospital if your pet has a serious issue on Sunday.
Appointment window Appointments seen 9:00 AM-5:00 PM Use this when choosing preferred appointment times through the online request form.
Hours can change: Holiday schedules, staff training, emergencies, or doctor availability may affect appointments. Call before driving if your visit is time-sensitive.

Emergency and urgent care guidance

Broadway Pet Hospital lists emergency and urgent care among its services, but pet owners should still call first and know when a 24-hour emergency hospital is safer.

During Broadway Pet Hospital hours

Call 707-642-0633 before arriving. Tell the team your pet’s species, age, symptoms, possible toxin exposure, breathing status, bleeding, pain level, and estimated arrival time.

When the clinic is closed

Use a 24-hour emergency veterinary hospital. Nearby emergency options may include SAGE Concord, VEG Pleasant Hill, or VCA East Bay Veterinary Emergency depending on location, capacity, and the type of emergency.

Go now for red flags

Difficulty breathing, blue gums, collapse, severe bleeding, seizures, heatstroke, poisoning, bloated abdomen, inability to urinate, major trauma, or repeated vomiting can be life-threatening.

Call ahead if possible

Even emergency hospitals often ask owners to call while en route. Calling ahead helps the team prepare oxygen, triage, isolation, or critical-care equipment.

Emergency option Known official detail When to consider it
SAGE Veterinary Centers — Concord 24/7 emergency and specialty care. Phone: 925-627-7243. Serious emergency, specialty referral, critical care, surgery, internal medicine, neurology, oncology, or ophthalmology need.
VEG Emergency Vet — Pleasant Hill Open 24/7. Phone: 925-384-2110. Address: 622 Contra Costa Blvd, Suite A, Pleasant Hill, CA 94523. 24-hour emergency or urgent care when you need to speak with an emergency team and the location is practical.
VCA East Bay Veterinary Emergency — Antioch Open 24 hours daily. Phone: 925-754-5001. Address: 1312 Sunset Drive, Antioch, CA 94509. Emergency and critical-care situations when Antioch is the best accessible emergency route.

How to request an appointment

The official appointment page lets pet owners request a preferred date, preferred time, contact information, pet name, and nature of visit.

Choose phone or online request. Call 707-642-0633 for the fastest clarification, or use the appointment request form if your visit is not an emergency.
Describe the visit clearly. Tell the clinic whether the visit is for wellness, vaccines, dental concerns, limping, vomiting, skin issues, parasite prevention, microchipping, boarding prep, surgery, or urgent symptoms.
Wait for staff confirmation. The appointment form states availability can vary and the appointment will be confirmed by phone by a staff member.
Send records before the visit. If you are a new client, ask your previous vet to send vaccine history, exam notes, lab results, imaging, and current medications before the appointment.
Arrive safely. Bring dogs on a secure leash and cats in a closed carrier. Call from the parking area first if your pet may be contagious or highly stressed.
Appointment wording: “I need an appointment for my pet, name ____. Species/breed ____. Age ____. Main concern ____. Symptoms started ____. Current medications ____. I can come on ____ in the morning/afternoon.”

New client checklist

Broadway Pet Hospital welcomes new clients. Bringing the right information helps the veterinary team avoid delays and repeat testing.

Bring or send medical records

Ask your previous vet to send exam notes, vaccine certificates, lab work, imaging, prescriptions, and known allergies.

List current medications

Include prescription drugs, flea/tick/heartworm prevention, supplements, special diets, and any recent over-the-counter products.

Know your pet’s history

Be ready to explain symptoms, appetite, water intake, bathroom habits, behavior changes, travel, boarding, exposure to other animals, and diet.

Ask about estimates

For dental work, surgery, diagnostics, boarding, or ongoing treatment, ask for an estimate before services are performed.

Veterinary services at Broadway Pet Hospital

The official services page lists preventive, diagnostic, surgical, dental, urgent, boarding, and wellness support for pets.

Service What it helps with Practical owner note
Preventative care Routine exams, baseline health tracking, early disease detection, and wellness planning. Schedule regular checkups even if your pet appears healthy.
Vaccinations Protection against regionally relevant and lifestyle-based diseases. Bring prior vaccine records so the doctor can avoid unnecessary repeat vaccines.
Dental care Dental exams, oral-health planning, dental disease treatment, and prevention of pain or infection. Ask whether pre-anesthetic blood work, dental X-rays, extractions, or take-home medications may be needed.
In-house laboratory Heartworm tests, leukemia/FIV tests, full blood work, and faster diagnostic answers. Useful for sick pets, senior screening, surgery prep, and urgent evaluation.
Emergency and urgent care Same-day triage for pets with urgent symptoms during clinic hours. Call first so the clinic can advise whether to come in or go directly to a 24-hour ER.
Microchipping Permanent identification if a pet becomes lost. Keep the microchip registry contact information updated after moving or changing phone numbers.
Nutritional counseling Diet planning, weight concerns, life-stage nutrition, obesity support, and prescription-diet discussion. Bring the current food brand, treats, feeding amount, and supplement list.
Parasite prevention Flea, tick, heartworm, intestinal parasite, and region-specific parasite prevention. Ask which preventives fit your pet’s weight, lifestyle, travel, and medical history.
Surgery Soft-tissue and routine surgical care, depending on the doctor’s exam and case needs. The services page says no food or water after 9 PM the night before surgery unless the clinic gives different instructions.
Boarding Pet boarding with clinic vaccination requirements. Confirm vaccine records and boarding availability before travel dates.

Boarding at Broadway Pet Hospital: vaccine requirements and planning

The official services page lists boarding and gives vaccine requirements designed to protect pets staying at the facility.

Dogs
Broadway Pet Hospital lists DHPP, Bordetella, Rabies, and a negative fecal test within the past year as required for boarding.
Cats
The clinic lists FVRCP, Rabies, a negative fecal test within the past year, and a negative FeLV/FIV test as required for boarding.
If records are missing
The services page states pets not up to date, or without proof of vaccination, must be updated before boarding.
Before drop-off
Call ahead to confirm boarding availability, vaccine timing, medication instructions, feeding instructions, check-in time, pickup time, and emergency contact details.
Boarding planning tip: Do not wait until the day before travel to check vaccines. Some boarding rules require vaccines and fecal testing to be current before the stay begins.

Dental care: when to ask for an exam

Broadway Pet Hospital’s services page emphasizes that dental disease can affect overall pet health and is common in adult dogs and cats.

Watch for mouth pain

Bad breath, drooling, pawing at the mouth, loose teeth, bleeding gums, chewing on one side, or dropping food may need a dental exam.

Ask about anesthesia

Many dental cleanings and extractions require anesthesia. Ask about pre-anesthetic blood work, monitoring, pain control, and recovery instructions.

Request an estimate

Dental costs can vary depending on exam findings, lab work, tooth extractions, medications, and follow-up needs.

Plan home care

After the visit, ask which toothbrush, dental diet, chews, rinses, or recheck schedule is safe for your pet.

Surgery preparation and day-before instructions

The services page lists surgery and notes a food/water restriction before surgery. Always follow the clinic’s current instructions for your pet.

Confirm the procedure and estimate. Ask what procedure is planned, what is included, whether pre-op blood work is required, and whether medications or an e-collar are included.
Follow fasting instructions exactly. The services page says no food or water after 9 PM the night before surgery. Ask for special instructions if your pet is diabetic, very young, senior, or on medication.
Bring current medication information. Tell the team about prescriptions, supplements, flea/tick products, heartworm prevention, allergies, and prior anesthesia reactions.
Ask about discharge timing. Before leaving your pet, ask when the clinic expects to call, when pickup may happen, and what symptoms require a call after discharge.
Do not guess on medication: Never give human pain medicine, leftover antibiotics, or sedatives unless Broadway Pet Hospital or an emergency veterinarian specifically instructs you to do so.

Medical records, vaccine certificates, referrals, and refill requests

Good records help with boarding, grooming, travel, emergencies, second opinions, specialty referrals, and insurance claims.

Need What to ask Broadway Pet Hospital Why it matters
Vaccine certificate Ask for rabies, DHPP, Bordetella, FVRCP, or other vaccine proof by pet name. Needed for boarding, grooming, daycare, travel, housing, or licensing.
Full medical chart Ask for exam notes, diagnoses, lab results, imaging reports, medications, and vaccine history. Helpful for transfers, second opinions, emergencies, or chronic disease management.
Referral records Ask the clinic to fax or send records to the emergency hospital or specialist. Prevents delays and helps the receiving doctor understand prior treatment.
Prescription refill Call before the medication runs out and ask whether an exam or lab test is needed first. Some refills require current exam findings, bloodwork, or doctor approval.
Prescription diet Ask whether the food is in stock and whether pickup, ordering, or doctor approval is needed. Useful for pets with kidney, urinary, allergy, weight, digestive, or chronic disease diets.
Insurance paperwork Request an itemized invoice and medical notes for claim submission. Most pet insurance works by reimbursement after the owner pays the clinic.

Billing, estimates, and payment policy

Broadway Pet Hospital’s payment page says payment is expected at the time services are rendered.

Payment timing
Payment is expected when services are provided.
Accepted payment types
The clinic lists major credit and debit cards, including Visa, Mastercard, Discover, and American Express. It also lists cash and checks.
Before expensive care
Ask for an estimate before dental work, surgery, extensive diagnostics, boarding, hospitalization, or ongoing treatment plans.
Emergency or urgent visit
Ask about exam fees, diagnostic estimates, deposits, and when payment is due before approving treatment.
Estimate request wording: “Before we proceed, can you please give me an itemized estimate showing exam, lab work, imaging, medications, procedure, anesthesia, hospitalization, taxes, and any recheck fees?”

Pet insurance and CareCredit

The official payment page mentions pet insurance as an option for many pet owners and also lists CareCredit.

Pet insurance

Most pet insurance reimburses the owner after the invoice is paid. Ask Broadway Pet Hospital for an itemized invoice and medical notes for your claim.

CareCredit

CareCredit is a healthcare credit card that may let approved applicants pay veterinary costs over time instead of all at once.

Before treatment

Ask whether the expected service is preventive, illness, accident, dental, emergency, boarding, or medication-related because insurance coverage can vary.

After checkout

Keep the paid invoice, diagnosis, treatment notes, lab results, prescription details, and claim form together before submitting to insurance.

When to contact Vallejo animal control instead of the vet clinic

Broadway Pet Hospital is for veterinary care. Public animal-control issues may need Solano County or City of Vallejo animal services routing.

Situation Better route Why
Loose unaccompanied animal Animal Control Dispatch This is a public safety and animal control issue, not a clinic appointment.
Unaccompanied sick or injured animal Animal Control Dispatch or local shelter guidance The animal may need official intake, public pickup, or owner identification.
Dog bite or aggressive animal Animal Control Dispatch Bite reports and aggressive-animal concerns may involve public-health and enforcement procedures.
Your own pet is sick or injured Broadway Pet Hospital or emergency vet Your owned pet needs veterinary medical advice and treatment.
Lost pet with microchip Microchip registry, shelter, animal control, and your vet Update registry contact info and call local resources quickly.
Vallejo animal control note: The City of Vallejo states Animal Control Dispatch is provided 24 hours per day, seven days per week. Use the city’s official animal-control page for current dispatch instructions.

Location, map, directions, and arrival tips

Broadway Pet Hospital is located on Broadway Street in Vallejo. Call ahead if your pet is urgent, contagious, anxious, or difficult to move safely.

Broadway Pet Hospital
1000 Broadway St
Vallejo, CA 94590
Main: 707-642-0633
Fax: 707-645-7013

Use the map for directions to 1000 Broadway St, Vallejo, CA 94590. Call the clinic if you need curbside guidance for a sick, nervous, contagious, or mobility-limited pet.

Arrival safety rules

  • Dogs: Keep dogs on a secure leash and under control in the parking area and lobby.
  • Cats: Bring cats in a latched carrier. Do not carry cats loose in your arms.
  • Contagious symptoms: Call before entering if your pet has coughing, vomiting, diarrhea, suspected parvo, ringworm, or another contagious concern.
  • Boarding drop-off: Bring food, medications, written dosing instructions, emergency contact, and vaccine proof if requested.

Broadway Pet Hospital FAQs

Common questions about Broadway Pet Hospital in Vallejo, appointments, hours, services, boarding, billing, emergency care, and records.

1. What is the address of Broadway Pet Hospital?
Broadway Pet Hospital is located at 1000 Broadway St, Vallejo, CA 94590.
2. What is Broadway Pet Hospital’s phone number?
The main phone number is 707-642-0633. Use it for appointments, urgent questions during open hours, boarding questions, refills, and general contact.
3. What are Broadway Pet Hospital’s hours?
The official site lists Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 2:00 PM, and Sunday closed. It also notes appointments are seen from 9 AM to 5 PM.
4. Does Broadway Pet Hospital take online appointment requests?
Yes. The appointment request form asks for name, phone, email, pet name, preferred time, preferred date, and nature of visit. Availability varies, and the appointment is confirmed by phone by a staff member.
5. What services does Broadway Pet Hospital offer?
The official services page lists boarding, dental care, emergency and urgent care, in-house laboratory, microchipping, nutritional counseling, parasite prevention, preventative care, surgery, vaccinations, affordable full-service animal hospital care, and internal medicine.
6. Does Broadway Pet Hospital offer boarding?
Yes. Broadway Pet Hospital lists boarding as a service. Dogs must be current on DHPP, Bordetella, Rabies, and a negative fecal test within the past year. Cats must be current on FVRCP, Rabies, a negative fecal test within the past year, and a negative FeLV/FIV test.
7. Is Broadway Pet Hospital a 24-hour emergency hospital?
No 24-hour schedule is listed for Broadway Pet Hospital. The clinic lists regular business hours and Sunday closure. For serious after-hours emergencies, use a 24-hour emergency veterinary hospital.
8. What payment options does Broadway Pet Hospital accept?
The payment page says payment is expected at the time services are rendered and lists major credit and debit cards, Visa, Mastercard, Discover, American Express, cash, and checks. It also discusses pet insurance and CareCredit.
9. How do I get my pet’s records from Broadway Pet Hospital?
Call the front desk and request the needed records by pet name, owner name, and record type. Ask for vaccine certificates, exam notes, lab results, medication history, imaging, referral records, or insurance claim documentation as needed.
10. What should I bring to a first visit at Broadway Pet Hospital?
Bring prior medical records, vaccine history, current medication list, parasite prevention details, diet information, insurance information if you have it, and a secure leash or carrier. For sick visits, write down symptoms and when they started.