Albany General Hospital: Address, Phone & Patient Info

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Hospital Guide · Albany Oregon · Patient Information

Albany General Hospital address, phone, emergency department, visitor info, patient records, billing, and services

Albany General Hospital is commonly listed today as Samaritan Albany General Hospital, a Samaritan Health Services hospital serving the greater Albany, Oregon area. The hospital is located at 1046 6th Avenue SW, Albany, OR 97321-1916.

Use this guide to call the right department, decide between emergency care and same-day care, prepare for a hospital visit, request medical records, understand billing help, find specialty services, and plan parking or visitor arrival.

Main: 541-812-4000 Emergency Department: 541-812-4081 1046 6th Ave SW Albany, OR 97321 79-Bed Acute Care Hospital
Call Main Hospital Call Emergency Department Map & Parking Medical Records
Medical emergency? If symptoms may be life-threatening, call 911 instead of using an online guide. For the Samaritan Albany General Hospital Emergency Department, call 541-812-4081. If you are unsure where to go, call the hospital or your provider for current instructions.
Official hospital name Samaritan Albany General Hospital

Often searched as Albany General Hospital.

Hospital address 1046 6th Ave SW

Albany, OR 97321-1916.

Main phone 541-812-4000

Use for operator, patient transfer, and general hospital routing.

Emergency Department 541-812-4081

Use for emergency department phone routing; call 911 for immediate emergencies.

Patient Experience 541-768-5701

Use for patient experience questions, concerns, or care feedback.

Main lobby 6 a.m. to 7 p.m.

Confirm before visiting because hospital access rules can change.

About Samaritan Albany General Hospital

A practical overview for patients and visitors searching for Albany General Hospital information.

Samaritan Albany General Hospital has provided care to area residents since 1924. It is a 79-bed acute care facility and health center serving the greater Albany area in Oregon’s Willamette Valley.

The hospital is part of Samaritan Health Services, a not-for-profit health network serving communities across Benton, Lincoln, and Linn counties. Patients use the Albany hospital for emergency care, inpatient care, diagnostic services, surgery-related services, specialty referrals, and hospital-based outpatient departments.

Name note: If a search result says “Albany General Hospital,” “Samaritan Albany,” or “Samaritan Albany General,” it usually points to the same hospital campus at 1046 6th Avenue SW in Albany, Oregon. Always confirm the address before driving, because Samaritan also operates Albany clinics at other nearby addresses.

Contact information and phone directory

Use the right phone number for faster help with patient transfer, emergency department questions, billing, records, or specialty services.

Department or need Phone / location Use it for
Main hospital operator 541-812-4000 General routing, patient room transfer, department transfer, visitor questions, and main hospital contact.
Emergency Department 541-812-4081 Emergency department phone routing. Call 911 for immediate emergency response.
Patient Experience Coordinator 541-768-5701 Patient concerns, feedback, compliments, or help navigating a care experience.
Hospital fax 541-812-4126 General hospital fax routing when instructed by staff.
Laboratory 541-812-4150 Hospital lab questions, testing location, and lab service hours.
Diabetes Education 541-812-4839 Diabetes education, nutrition counseling, classes, support groups, and referral questions.
Wound, Vein & Hyperbaric 541-812-3360 Wound care, vein care, hyperbaric oxygen therapy, referrals, and clinic questions.
Sarah’s Place 541-812-4420 24/7 sexual assault, domestic violence, and non-fatal strangulation medical-forensic care; immediate help can start through the Emergency Department.
Billing questions 541-768-4392 or 800-640-5339 Hospital bill questions, itemized bills, payment arrangements, online payment help, and financial assistance routing.
MyChart help 541-768-5765 Help accessing medical records, results, visits, immunizations, and portal features in MyChart.
Calling tip: Have the patient’s full legal name, date of birth, reason for calling, department name, and callback number ready. Staff may not release patient information unless privacy rules allow it.

Emergency Department and when to call 911

The emergency department is for serious illness or injury that may be life-threatening.

Go to the ER or call 911

Use emergency care for symptoms such as chest pain, stroke signs, severe trouble breathing, major trauma, uncontrolled bleeding, severe allergic reaction, poisoning, sudden severe pain, or other life-threatening concerns.

Emergency Department phone

Call 541-812-4081 for Emergency Department routing. If immediate emergency help is needed, call 911 instead of waiting on a phone transfer.

Emergency location

Samaritan Albany General Hospital is located at 1046 6th Ave SW, Albany, OR 97321. Use the hospital map section below for directions.

Ambulance and transfer resources

Samaritan emergency-care resources include hospital emergency departments and regional ambulance or helicopter transfer coordination when clinically needed.

Do not self-triage a possible emergency. If symptoms may be life-threatening, call 911. Online wait-time pages, billing pages, and general hospital phone lines are not substitutes for emergency medical response.

Emergency Department vs walk-in or same-day care

Choosing the right care setting can reduce delays and avoid using the ER for non-emergency problems.

Need Better starting point Practical note
Life-threatening symptoms or serious injury Emergency Department or 911 Use emergency care for serious illness or injury that may be life-threatening.
Minor illness or minor injury SamCare Express or Samaritan Walk-In Clinic Same-day or walk-in options may be better for non-life-threatening concerns.
Cold, flu, sinus, rash, pink eye, UTI symptoms, minor ear pain Primary care, SamCare Express, walk-in clinic, or MyChart option Use Samaritan’s care-option page or MyChart when available to choose an appointment or virtual option.
X-ray or lab need for urgent non-emergency concern Samaritan Walk-In Clinic when appropriate Samaritan’s walk-in clinic guidance notes some walk-in locations offer X-ray and lab services.
Routine follow-up or chronic condition question Primary care or specialty clinic Use MyChart messaging or schedule with the patient’s established provider when it is not urgent.
If you are unsure: If a symptom could be serious, choose emergency care or call 911. If it is clearly non-life-threatening, check Samaritan’s same-day and walk-in options before going to the ER.

Hospital services and departments

Samaritan Albany General Hospital and Albany-based Samaritan departments provide a broad range of hospital and outpatient services.

Emergency care

Emergency Department care for serious illness, injury, and urgent hospital-level evaluation.

Diagnostic imaging and radiology

Hospital-based imaging and diagnostic support for inpatient, emergency, and outpatient care when ordered by clinicians.

Laboratory testing

The hospital laboratory tests blood, body fluids, and tissue samples to help diagnose illness and guide treatment.

Orthopedics and joint care

The hospital’s official overview includes orthopedic and joint replacement services among Albany-area services.

Wound and hyperbaric care

Samaritan Wound, Vein & Hyperbaric – Albany provides wound care, vein care, and hyperbaric oxygen therapy by referral.

Pediatrics and family support

The hospital overview references pediatrics and many additional services connected to Albany-based Samaritan care.

Palliative and hospice care

Care teams may help patients and families with symptom relief, goals-of-care conversations, hospice connection, or supportive services.

Diabetes and nutrition education

Diabetes Education offers one-on-one counseling, foot-clinic services, metabolic testing, insulin pump therapy, and community education with referral requirements for some services.

Key Albany hospital departments and nearby Samaritan clinics

Some departments are on the main hospital campus, while others are Samaritan departments of the hospital at nearby Albany addresses.

Service Location / phone Patient use
Hospital Laboratory 1046 Sixth Avenue SW, Albany, OR 97321-1916
541-812-4150		 Blood, body fluid, and tissue testing. Listed hours: weekdays 7 a.m. to 6 p.m.; weekends 7:30 a.m. to 5:30 p.m.
Diabetes Education 1046 Sixth Avenue SW, Albany, OR 97321-1916
541-812-4839		 Diabetes and nutrition counseling, foot clinic, metabolic testing, insulin pump therapy, and education classes. Referral may be required.
Wound, Vein & Hyperbaric – Albany 400 Hickory St NW, Suite 101, Albany, OR 97321-1700
541-812-3360		 Non-healing wounds, diabetic foot wounds, vein care, and hyperbaric oxygen therapy by referral.
Sarah’s Place Inside Samaritan Albany General Hospital, 1046 Sixth Ave SW
541-812-4420		 24/7 free medical and forensic care for survivors of sexual assault, domestic violence, or non-fatal strangulation.
SamCare Express – Albany 1970 14th Ave SE, Suite 130, Albany, OR 97322-8527
541-812-5670		 Appointment-based same-day care for non-life-threatening minor illnesses and injuries.
Address tip: Do not assume every Samaritan Albany department is inside the main hospital building. Confirm the address on your appointment reminder before driving.

Visitor information, lobby access, cafeteria, and patient room calls

Hospital visitor policies can change because of infection prevention, unit restrictions, patient condition, and care-team needs.

Main lobby
The official hospital page lists the main lobby as open from 6 a.m. to 7 p.m. Confirm current access before visiting.
Cafeteria
The official hospital page lists cafeteria hours as 6:30 a.m. to 7 p.m. Monday through Friday and 7:30 a.m. to 7 p.m. on weekends and holidays.
Patient room calls
Family and friends may call the main hospital number and request transfer to the patient or ask for the patient’s room phone number when permitted.
Visitor safety
Visitors may be asked to leave temporarily for patient care or safety, and visitors should be free of contagious illness.
Special restrictions
Mental health, emergency department, pediatric, obstetric, isolation, and end-of-life situations may have different restrictions or exceptions.
Visitor policy tip: Before driving to the hospital, call 541-812-4000 and ask about the patient’s unit, visiting hours, number of visitors allowed, masking or illness rules, and parking entrance.

What to bring for a hospital visit or stay

A little preparation helps registration, medication review, communication, and discharge planning go more smoothly.

Bring identification and insurance information. Bring photo ID, insurance cards, any required forms, and an advance directive or living will if you have one.
Bring an accurate medication list. Include prescription medicines, over-the-counter medicines, supplements, inhalers, injections, and allergies.
Bring essential personal items only. Consider glasses, hearing aids, dentures, chargers, toiletries, robe, slippers, and loose clothing for discharge.
Leave valuables at home. Do not bring jewelry, large amounts of cash, extra credit cards, or valuables unless absolutely necessary.
Choose one contact person. Pick a family member or support person who can help with decisions if needed and communicate updates to others.
Accessibility support: Samaritan visitor information references interpreter services, assistive listening support, large print or talking books, closed caption device options, accessible parking, and handicap-accessible bathrooms. Ask the care team or front desk for help.

Medical records, test results, immunizations, and release forms

Use MyChart for many personal records. Use the Health Information Department for formal medical-record release requests.

Record need Best route Practical steps
Lab results, visit history, immunizations, upcoming appointments MyChart patient portal Log in to MyChart and check visit summaries, test results, immunizations, and appointments.
Full record from a hospital stay or clinic visit Samaritan medical records request portal or release form Submit an online request or mail/fax a signed release form to the Health Information Department.
Records for another provider Release of Information request Include the receiving provider’s name, address, fax, records requested, dates of service, and your signature.
Minor child, deceased patient, power of attorney, or legal representative access Medical records request with proof Be ready to provide guardianship, power of attorney, next-of-kin, or legal proof if required.
Computer-readable export MyChart Sharing Hub or release form Computer-readable files can be requested through MyChart or a release form and may be large or take extra processing time.
Mail requests
Samaritan Health Services, Attn: Health Information Department – Release of Information, PO Box 2728, Corvallis, OR 97339.
Fax requests
Fax medical-record release requests to 541-768-9363.
MyChart help
For MyChart questions, call 541-768-5765.

MyChart portal: appointments, messages, bills, refills, and records

Samaritan’s MyChart is the main digital tool for many patient tasks.

View records

Use MyChart to view health records, lab results, immunizations, past visits, and upcoming appointments when available.

Message your provider

For non-urgent questions, MyChart messaging may help you contact your Samaritan care team securely.

Request prescription refills

MyChart can be used to request refills for eligible medications. Contact your pharmacy or clinic for urgent medication issues.

Pay bills

Samaritan bill payments can be made through MyChart, including options for patients who do not have a full MyChart account.

Portal safety: Do not use portal messaging for emergencies, chest pain, stroke symptoms, severe breathing trouble, or rapidly worsening symptoms. Call 911 or go to the Emergency Department.

Billing, insurance, estimates, and price transparency

Hospital bills can involve Samaritan charges, insurance processing, physician charges, lab or imaging charges, and payment plans.

Care is provided. Hospital or clinic services are delivered, and charges are created based on the care, supplies, medications, tests, and services used.
Insurance is billed when available. Samaritan bills insurance, then the insurance company sends an explanation of benefits to the patient.
Remaining balance is billed to the patient. If insurance does not cover everything, a statement may be sent for the remaining amount.
Ask for an itemized bill if needed. For a complete charge listing or billing questions, contact Patient Financial Services at 541-768-4392 or 800-640-5339.
Use MyChart for payment. Samaritan allows payments through MyChart, including major credit card, Apple Pay, Google Pay, and electronic withdrawal options.
Estimate note: Samaritan’s price transparency guidance explains that standard charges are not the same as a patient’s final out-of-pocket cost. Insurance contracts, Medicare or Medicaid rules, services performed, supplies, physician billing, and unexpected clinical needs can affect the final bill.

Financial assistance, payment plans, and help paying a bill

If you are uninsured, underinsured, or worried about paying for medically necessary care, ask about Samaritan’s assistance options early.

Need What to do Phone / route
Billing question Ask for help understanding the statement, insurance adjustment, payment due, or itemized bill. 541-768-4392 or 800-640-5339
Short-term payment plan Check MyChart or billing support for current payment plan options. Billing support or MyChart
Extended payment arrangement Ask billing about current extended payment options and partner programs. Billing support
Financial assistance Review Samaritan’s financial assistance application and required documents. Financial Assistance page or billing support
Uninsured or self-pay estimate Request a good faith estimate or price estimate before scheduled non-emergency services when possible. Price transparency / estimate tool
Emergency-care billing rule: Do not delay emergency care because of cost concerns. Samaritan states emergency medical conditions are treated without discrimination regardless of ability to pay or financial assistance eligibility.

Doctors, specialists, and how to find the right provider

Hospital physicians, emergency physicians, hospitalists, surgeons, specialists, and clinic providers can change. Use Samaritan’s provider search for current names and availability.

Emergency physicians

Emergency doctors treat acute illnesses and injuries in the Emergency Department. Call 911 for emergencies and use the ED for urgent hospital-level evaluation.

Hospitalists

Hospitalists may manage inpatient care during a hospital stay and coordinate with primary care or specialists.

Surgeons and specialists

Albany-area Samaritan services include many specialties, such as orthopedics, surgery, diagnostic radiology, wound care, pediatrics, palliative care, and more.

Need a doctor?

Samaritan lists a “Need a doctor?” resource at 800-863-5241, Monday through Friday, 8 a.m. to 5 p.m.

Provider search tip: Search by specialty, location, insurance network, language, accepting-new-patient status, and whether you need hospital care, primary care, urgent care, or a specialty referral.

Location, map, parking, and arrival tips

Use the main hospital address for emergency care, inpatient visits, hospital lab, and many hospital-based services.

Samaritan Albany General Hospital
1046 6th Avenue SW
Albany, OR 97321-1916
Main: 541-812-4000
Emergency Department: 541-812-4081

Use the main hospital address for directions. Confirm the correct entrance if you are going to the Emergency Department, lab, outpatient service, visitor entrance, or a nearby Samaritan clinic.

Arrival tips

  • Emergency patients: Use the Emergency Department entrance and call 911 for life-threatening symptoms.
  • Visitors: Call ahead to confirm the patient’s unit, current visitor policy, and entrance rules.
  • Lab or outpatient visits: Bring orders, ID, insurance card, and appointment details.
  • Mobility needs: Ask about accessible parking, wheelchairs, interpreter services, or other support when calling.

Albany General Hospital FAQs

Common questions about Samaritan Albany General Hospital address, phone numbers, ER care, visitors, records, billing, and services.

1. What is the official name of Albany General Hospital?
The official current name is Samaritan Albany General Hospital. Many people still search for it as Albany General Hospital.
2. What is the address of Albany General Hospital?
Samaritan Albany General Hospital is located at 1046 6th Avenue SW, Albany, OR 97321-1916.
3. What is the main phone number for Samaritan Albany General Hospital?
The main hospital phone number is 541-812-4000. Family and friends may call this number and request transfer to a patient when privacy rules allow.
4. What is the Emergency Department phone number?
The Emergency Department phone number is 541-812-4081. If symptoms may be life-threatening, call 911 instead of waiting for a phone transfer.
5. Is Samaritan Albany General Hospital open 24 hours?
The Emergency Department provides emergency hospital access, but visitor entrances, lobby access, cafeteria hours, outpatient departments, clinics, and lab services have separate schedules. Call before visiting for current access rules.
6. What services are available at Samaritan Albany General Hospital?
Services include emergency care, acute hospital care, laboratory testing, diagnostic imaging, orthopedic and joint-related services, wound care, hyperbaric oxygen therapy, diabetes education, palliative and hospice care connections, pediatrics, and other Samaritan specialty services.
7. How do I request medical records from Albany General Hospital?
Use Samaritan’s medical records request portal or submit a release form to the Health Information Department. Many results, visits, immunizations, and appointments may also be available through MyChart.
8. How do I pay a Samaritan Albany General Hospital bill?
Samaritan bills can be paid through MyChart, including credit card, Apple Pay, Google Pay, or electronic withdrawal options. For billing help, call 541-768-4392 or 800-640-5339.
9. Does Samaritan Albany General Hospital offer financial assistance?
Yes. Samaritan Health Services offers financial assistance options for eligible uninsured and insured patients with demonstrated financial need. Contact billing support or review Samaritan’s financial assistance information before ignoring a bill.
10. Where is Sarah’s Place at Albany General Hospital?
Sarah’s Place is located inside Samaritan Albany General Hospital at 1046 Sixth Ave SW and provides 24/7 free medical and forensic care for survivors of sexual assault, domestic violence, or non-fatal strangulation. The phone number is 541-812-4420.