Abington Hospital Jefferson Health contact and patient information
Jefferson Abington Hospital is a full-service hospital at 1200 Old York Road in Abington, Pennsylvania. This guide explains how to contact the hospital, find a patient, reach the Emergency Department, check visitor rules, request medical records, review bills and use MyJeffersonHealth.
Jefferson Abington Hospital phone numbers
Use the number that matches the task. Calling the correct department can prevent unnecessary transfers and delays.
Jefferson Abington Hospital Emergency Department
Jefferson Health lists emergency medical care as available 24 hours a day. The hospital is also identified by Jefferson Health as an Adult Level II Trauma Center.
Emergency Department destination
Jefferson Abington Hospital
1200 Old York Road
Abington, PA 19001
Use the hospital’s Emergency Department signs after reaching the campus. Do not assume the main daytime entrance is the correct emergency entrance.
What happens after arrival
- Registration records essential identification and contact details.
- A clinical assessment identifies the reason for the visit and immediate risk.
- Patients are prioritized according to medical urgency, not arrival order alone.
- Testing, imaging, treatment or specialist consultation depends on clinical findings.
- The patient may be discharged, observed, admitted or transferred.
What to bring when readily available
Identification
Government-issued photo identification and the patient’s correct legal name and date of birth.
Insurance details
Current insurance card and pharmacy-benefit information. Do not delay emergency care to find these documents.
Medication list
Medication names, doses and schedules, including nonprescription products and supplements.
Allergies
Medication, food, latex and contrast-material allergies, plus the reaction previously experienced.
Relevant history
Major conditions, recent procedures, pregnancy status and the names of treating clinicians.
Emergency contact
A trusted contact and any applicable healthcare power-of-attorney or guardianship documents.
ER wait-time guidance
This independent guide does not publish a live Jefferson Abington Hospital ER wait time. Emergency Department demand and patient needs can change minute by minute. A person arriving later may be treated sooner when the clinical assessment identifies a greater medical risk.
Directions, entrances and parking at Abington Hospital
Navigation should show 1200 Old York Road in Abington, Montgomery County, Pennsylvania—not another Jefferson facility with a similar service name.
Jefferson Abington Hospital visiting hours and visitor rules
Jefferson currently publishes general visiting hours of 11 a.m.–7 p.m., with separate rules or exceptions for areas such as Critical Care, Labor and Delivery, and Behavioral Health.
Before visiting
- Review the current official visitor-policy page.
- Call Patient Information at 215-481-2287 if you need to locate an admitted patient.
- Ask whether the patient is accepting visitors.
- Confirm the building, floor, room and approved entrance.
- Check whether the department has a different visiting schedule.
- Do not visit when you have symptoms of a contagious illness.
What can change access
- The patient’s condition and care plan
- Available treatment space and roommate privacy
- Infection-prevention precautions
- Age or supervision requirements
- Behavioral-health safety requirements
- Emergency, procedure or unit-specific restrictions
Visitor preparation checklist
How to find or contact an Abington Hospital patient
The official Jefferson Abington Hospital patient-information number is 215-481-2287. The hospital may limit information when disclosure is not authorized.
Sending mail to an inpatient
Jefferson’s hospital guidance uses the following basic patient-mail format:
Jefferson Abington Hospital
1200 Old York Road
Abington, PA 19001
Confirm that the patient remains admitted and that the unit accepts mail or deliveries. A patient may be discharged or transferred before an item arrives.
Scheduled appointments, registration and arrival
The main hospital address does not identify the exact building, floor or registration desk for every outpatient service.
Before leaving home
- Review the appointment date and arrival time.
- Confirm the clinician, service and exact location.
- Check preparation instructions, including fasting or medication directions.
- Confirm whether a referral or prior authorization is required.
- Ask whether the patient needs a responsible adult to drive home.
- Bring requested test results, imaging discs or referral documents.
Bring to registration
- Photo identification
- Current insurance cards
- Referral or authorization when applicable
- Medication and allergy list
- Copayment method when required
- Advance directive or healthcare-agent information when relevant
If the appointment location is unclear
Hospital Emergency Department or urgent care?
Urgent care may be suitable for selected non-life-threatening problems. It should not delay emergency evaluation for severe or rapidly worsening symptoms.
Official nearby Jefferson urgent-care option
JeffExpress Urgent Care – Flourtown
Address: 1820 Bethlehem Pike, Flourtown, PA 19031
Telephone: 215-836-1354
Jefferson currently lists daily hours of 8 a.m.–7:30 p.m. Hours, services and registration rules can change, so verify the official page before traveling.
How to request Jefferson Abington Hospital medical records
MyJeffersonHealth may provide convenient access to parts of the record. A formal authorization may be needed for a complete chart or release to another person or organization.
Medical-record request micro steps
MyJeffersonHealth login, sign-up and troubleshooting
MyJeffersonHealth provides online access to supported Jefferson medical information, appointments, results, messages and billing features.
Tasks available through the portal
- Review supported test results and clinician comments
- View past and upcoming appointments
- Complete available pre-check-in tasks
- Request refills for eligible medications
- Send non-urgent messages
- Review supported bills and payment history
- Use available record-sharing or download features
Official portal help
Telephone: 215-503-5700
Email: MyJeffersonHealth@jefferson.edu
Do not send Social Security numbers, identification documents or sensitive medical information through ordinary email unless Jefferson provides an approved secure method.
If you cannot log in
Abington Hospital bills, insurance and price estimates
A hospital visit can generate more than one claim or statement. Do not assume that every bill comes from the same billing office.
Charges that may appear separately
Hospital facility
Room, equipment, nursing resources, supplies and other hospital services.
Physician services
Emergency, hospitalist, surgeon or other professional services may be billed separately.
Radiology
Imaging and professional interpretation can appear on different claims or statements.
Laboratory
Individual tests, pathology or outside laboratory services may affect the total.
Anesthesia
Anesthesia professional charges may be separate from operating-room and hospital charges.
Ambulance
Ambulance services are generally billed by the transporting organization, not the hospital.
How to review a hospital bill
Jefferson Abington Hospital financial assistance
Patients who are uninsured, underinsured or unable to pay may qualify for financial assistance. Approval depends on the current policy, application and supporting financial information.
Documents that may be required
- Completed and signed financial-assistance application
- Recent consecutive pay statements for employed household members
- Social Security, pension, unemployment or workers’ compensation award letters
- Recent federal tax return and applicable schedules
- Employer wage-verification letter when requested
- Current checking, savings and applicable investment statements
- Photo identification or another accepted identity document
- Support letter when the applicant reports no income
- Medical Assistance decision letter when required after financial screening
Application and tracking steps
Patient rights, concerns and complaint routes
Use the route that matches the concern. A communication problem, billing dispute, facility complaint and possible emergency-rights violation are different matters.
Start with Patient Advocacy
Jefferson Abington Hospital publishes 215-481-2499 for Patient Advocacy.
Record the date, location, department, people involved, what occurred and the outcome requested. Keep copies of relevant instructions, bills and correspondence.
Pennsylvania facility complaint
The Pennsylvania Department of Health accepts healthcare-facility complaints online and by telephone at 1-800-254-5164.
The state form requests patient, facility, incident-date and complaint details.
Emergency-room rights
CMS explains that Medicare-participating Emergency Departments must provide an appropriate medical screening examination when emergency evaluation is requested.
Stabilization or transfer
When an emergency medical condition is found, EMTALA generally requires stabilizing treatment within the hospital’s capability or an appropriate transfer.
Hospital service and department-routing guidance
A service being available through Jefferson does not mean it accepts walk-ins, operates around the clock or uses the hospital’s Emergency Department entrance.
Emergency and trauma
Use the Emergency Department for emergency evaluation. Call 911 when transportation by private vehicle may be unsafe.
Stroke care
Call 911 for sudden face drooping, arm weakness, speech difficulty or another possible stroke sign.
Heart care
Emergency chest symptoms and scheduled cardiology appointments use different arrival and registration processes.
Labor and Delivery
Follow instructions provided by the obstetric care team. Call 911 for an immediate threat or unsafe transportation situation.
Imaging
Scheduled imaging may require an order, authorization, preparation and department-specific arrival time.
Laboratory
Routine outpatient testing uses different hours and registration procedures from Emergency Department testing.
Surgery
Follow the surgeon’s fasting, medication, transportation and arrival instructions.
Behavioral-health crisis
Call 215-481-6719, call or text 988, or call 911 when there is immediate danger.
Medical records
Call Health Information Management at 215-481-4435 for formal record-release instructions.
Jefferson Abington Hospital Google Map
The embedded map identifies the main hospital campus. Follow current campus signs for the Emergency Department, scheduled department or visitor entrance.
Destination: Jefferson Abington Hospital, 1200 Old York Road, Abington, PA 19001.
Final Abington Hospital visit checklist
Emergency visit
- Call 911 when private transportation may be unsafe.
- Use 1200 Old York Road, Abington, PA 19001.
- Follow current Emergency Department signs.
- Bring identification and insurance information if readily available.
- Prepare medication, allergy and emergency-contact information.
- Tell staff immediately if symptoms become worse.
Scheduled or visitor trip
- Confirm the appointment or visiting time.
- Verify the building, floor and department.
- Review preparation and visitor instructions.
- Plan parking and accessible drop-off needs.
- Bring required identification and paperwork.
- Use the Emergency Department entrance during published secured-door hours.
Abington Hospital Jefferson Health FAQs
What is the official name of Abington Hospital?
The current official name is Jefferson Abington Hospital. It may also appear in older records or searches as Abington Memorial Hospital or Abington Hospital–Jefferson Health.
What is Jefferson Abington Hospital’s address?
Jefferson Abington Hospital is at 1200 Old York Road, Abington, PA 19001 in Montgomery County, Pennsylvania.
What is the main Abington Hospital phone number?
The official main hospital number is 215-481-2000. Use it for general information and department routing. Call 911 for an immediate emergency.
Is Jefferson Abington Hospital open 24 hours?
The hospital and emergency-care listing is open 24 hours. Outpatient departments, medical records, billing and scheduled services maintain separate hours.
Does Abington Hospital have an Emergency Department?
Yes. Jefferson Abington Hospital provides 24-hour emergency medical care and is identified by Jefferson Health as an Adult Level II Trauma Center.
Does Abington Hospital publish a live ER wait time?
This independent guide does not publish a live ER wait time. Conditions change quickly, and patients are prioritized according to medical urgency rather than arrival order alone.
What are Jefferson Abington Hospital’s visiting hours?
Jefferson currently publishes general visiting hours of 11 a.m.–7 p.m. Separate rules or exceptions apply to certain units, so check the official policy before visiting.
Which entrance should visitors use after 7 p.m.?
Jefferson’s published policy states that building doors are secured from 7 p.m. to 6 a.m. and that visitors should enter and exit through the Emergency Department during those hours.
How do I find a patient at Abington Hospital?
Call Patient Information at 215-481-2287 and provide the patient’s correct legal name. Privacy preferences may prevent staff from confirming the person’s presence or room.
What is the Abington Hospital Patient Advocate number?
Jefferson Abington Hospital lists Patient Advocacy at 215-481-2499 for questions and unresolved patient-experience concerns.
How do I request Abington Hospital medical records?
Open Jefferson’s official medical-record page, select the Abington authorization form and follow its instructions. Health Information Management can be reached at 215-481-4435.
What is the Abington Hospital medical-records fax number?
Jefferson currently publishes 215-481-3139 for Abington Health Information Management. Confirm that fax is appropriate for the specific request before sending information.
Can I see Abington records in MyJeffersonHealth?
MyJeffersonHealth provides online access to supported portions of a patient’s Jefferson medical information. A formal records request may be needed for a complete chart or records not shown in the portal.
What number should I call for MyJeffersonHealth help?
Call the MyJeffersonHealth support line at 215-503-5700 for sign-up, username, password or technical-access assistance.
Does Jefferson Abington Hospital offer financial assistance?
Jefferson offers financial assistance for qualifying patients. Call 833-958-2198 and select option 2 for the current Abington/Lansdale application and requirements.
Can I get an exact price before an Abington Hospital visit?
Jefferson provides a price-estimate tool for supported planned services, but an estimate is not a guaranteed final bill. Emergency and unplanned care can involve additional services.
Can an Emergency Department delay screening because I lack insurance?
CMS explains that insurance or payment questions must not delay an appropriate medical screening examination or stabilizing treatment required under EMTALA. This does not mean the care is free.
How do I file a complaint about a Pennsylvania hospital?
Start with Jefferson Abington Hospital Patient Advocacy when appropriate. A healthcare-facility complaint can also be submitted to the Pennsylvania Department of Health online or by calling 1-800-254-5164.
Is USHospitalGuides.com operated by Jefferson Health?
No. USHospitalGuides.com is an independent informational website. It does not represent Jefferson Health, schedule care, access patient records or provide medical advice.
Official and authoritative sources used
Use these sources to verify current contact details, policies, forms and patient instructions before acting.
- Jefferson Abington Hospital official location page Official address, main telephone, hospital hours and hospital overview.
- Jefferson Abington Hospital department directory Patient Information, Patient Advocate, Medical Records, Security and other department contacts.
- Official directions to Jefferson Abington Hospital Hospital destination and current travel guidance.
- Official Abington Hospital parking guide Department, building, floor and parking-navigation information.
- Official visiting hours and policies General visiting window, support-person information, unit exceptions and secured-door guidance.
- Jefferson Health medical-records page Current authorization forms and Abington Health Information Management contact information.
- Official MyJeffersonHealth portal Secure login, account recovery, guest payment and estimate tools.
- Jefferson Health billing information Current payment, billing-contact and price-transparency resources.
- Jefferson Health financial assistance Policy, application, supporting-document and submission information.
- CMS emergency-room rights Federal explanation of medical screening, stabilization and appropriate-transfer protections.
- Pennsylvania healthcare-facility complaint service Official state complaint requirements, telephone number and online submission route.
- 988 Suicide & Crisis Lifeline Official crisis support by telephone, text or chat. Call 911 for immediate danger.