Children’s Hospital Colorado Patient Portal Login

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Children’s Colorado Guide · MyChart Login · Pediatric Portal

Children’s Hospital Colorado MyChart portal login for appointments, test results, billing, records, telehealth, and pediatric care

Children’s Hospital Colorado Patient Portal Login usually means signing in to MyChart, the secure portal used by Children’s Colorado patients and families to manage portions of a child’s medical record online.

Use this guide for MyChart login help, activation codes, parent/proxy access, appointments, test results, prescription renewals, billing, telehealth, medical records, urgent-care routing, and the main Anschutz Medical Campus contact details.

Open Children’s Colorado MyChart MyChart Help: 720-777-6939 Main Hospital: 720-777-1234 Login Steps
Emergency warning: Do not use MyChart for urgent or life-threatening symptoms. Call 911, go to the nearest emergency room, or use Children’s Colorado emergency care if your child has trouble breathing, severe injury, seizure, poisoning concern, severe allergic reaction, dehydration, or rapid worsening.
Official portal MyChart

Secure online access for appointments, results, renewals, messages, billing, and portions of the medical record.

MyChart Help Desk 720-777-6939

Use for login, activation, password, text notifications, proxy access, and app issues.

Portal email mychart@childrenscolorado.org

Use for non-urgent MyChart account support questions.

Main campus Anschutz Medical Campus

13123 East 16th Avenue, Aurora, CO 80045.

Main phone 720-777-1234

Use when you need hospital information, room transfer, department routing, or location help.

Billing support 720-777-6422

Patient Financial Services handles hospital bill questions and payment-plan help.

Children’s Hospital Colorado MyChart overview

MyChart is the patient portal for Children’s Colorado families. It is useful for routine care-management tasks, but it does not replace emergency care or direct department calls.

Portal task What families can usually do Practical tip
Request appointments Request eligible medical appointments online. If the specialty, provider, or appointment type does not appear, call the department or main number.
View appointments See details for past and upcoming visits. Check building, clinic, arrival time, lab or imaging instructions, and whether check-in tasks are due.
View health summary Access parts of the child’s electronic health record. Use the medical-record request process if you need a complete record set or official release.
See test results View test results and doctor comments after release. Ask the care team how results fit your child’s symptoms, diagnosis, and treatment plan.
Request renewals Request prescription renewals for refillable medications. Send requests before weekends, holidays, travel, school deadlines, or when only a few doses remain.
Message care team Communicate securely with the child’s doctor or healthcare team. Use messages for non-urgent issues. Call for worsening symptoms or time-sensitive medical questions.
Billing View electronic bills, billing summary, paperless billing settings, and payment options. Call Patient Financial Services if the bill does not match insurance, estimate, or visit-account details.
Important access note: Children’s Colorado states portal access varies by age. Parents generally have full access for children under 14, limited access for ages 14–18, and patients 18 or older may have their own MyChart account.

How to login to Children’s Hospital Colorado MyChart

Follow these steps when signing in to MyChart, using the app, or trying to recover login details.

Open the official Children’s Colorado MyChart page. Use the official mychart.childrenscolorado.org address and confirm the page is for Children’s Hospital Colorado.
Enter your MyChart Username or Epic ID. Use the username or Epic ID tied to the patient’s Children’s Colorado account.
Enter the password for Children’s Hospital Colorado. If the password does not work, use the “Forgot login information?” option instead of repeated guesses.
Check communication preferences after login. Make sure the email address, phone number, and text-message settings are current so appointment and billing reminders reach you.
Use the correct menu area. Use Appointments or Visits for scheduling, Test Results for results, Medications for renewals, Messages for non-urgent questions, and Billing Summary for statements.
Call MyChart support if login fails. For password, activation, reactivation, account, text-notification, or app problems, call 720-777-6939 or email mychart@childrenscolorado.org.
Security tip: Do not share MyChart passwords with schools, babysitters, coaches, relatives, or unrelated adults. Use authorized proxy access for caregivers who need official access.

Activation code, sign-up, text reminders, and account setup

Families may need an activation code or account help before using MyChart for the first time.

Activation code
Children’s Colorado says families without a MyChart account can refer to the billing statement for a personal activation code or contact Patient Financial Services at 720-777-6422 to have a code generated.
Sign-up path
Use the official MyChart sign-up page and complete the requested information to create the account.
Text reminders
Children’s Colorado text reminders can include appointments, billing reminders, and other care information. Opt in through MyChart communication preferences or by text when instructed by the hospital.
Notification help
For text-reminder or notification issues, call 720-777-6939 or email mychart@childrenscolorado.org.
Update contact details
After logging in, use Personal Information to update address, phone number, email, and other profile details.
Paperless billing
Patients and families over 18 may receive bills electronically. Use Billing Summary if you need to review or change billing preferences.
Setup checklist: Have the patient name, date of birth, billing statement or activation code, parent/guardian information, email, mobile number, and insurance details nearby before creating an account.

Parent, guardian, teen, and proxy access

Children’s Colorado MyChart access changes as a child gets older. This protects patient privacy while allowing families to coordinate care.

Patient age or situation Access rule to expect Best next step
Under 14 Children’s Colorado states parents have full access to the child’s MyChart account. Request or confirm proxy access during scheduling, check-in, or a clinic visit.
Ages 14–18 Parent access is limited for confidentiality. Parents can continue to message the care team and see test results, while teen patients can request their own account with full access. Ask the care team what the parent can see and whether the teen should create their own account.
18 or older Parents cannot create a MyChart account for the adult patient; the patient may have their own account. The adult patient should manage access and ask about sharing information if desired.
Special needs exception Children’s Colorado states an exception may allow parents to retain full access if a child cannot make healthcare decisions. Discuss the situation with the child’s healthcare team and ask what documentation is needed.
Custody or guardianship question Access may depend on legal authority and documentation. Contact the care team or MyChart Help Desk and ask what custody, guardianship, or authorization documents are required.
Privacy reminder: MyChart access may be limited by state law, federal law, adolescent privacy rules, guardianship status, and hospital policy. Do not ask another person to share a password to bypass access limits.

Appointments, scheduling, referrals, and visit preparation

Children’s Colorado offers online scheduling for some services and phone scheduling for others. Current patients may often be routed through MyChart.

Current patients

Use MyChart to view upcoming appointments, request eligible visits, check instructions, and manage reminders.

New patients

Some departments offer online scheduling, while others require a phone call, referral, insurance review, or clinical triage first.

Department-specific numbers

Use the official appointment page to find specialty-specific scheduling numbers such as cardiology, dermatology, endocrinology, neurology, surgery, imaging, and more.

Cost estimate planning

Children’s Colorado says some estimates can be checked through the MyChart website or mobile app after appointment and insurance information are reviewed.

Appointment call script: “My child needs an appointment for ____. Are you scheduling new patients online or by phone? Do you need a referral, insurance authorization, outside records, imaging, lab results, or a MyChart account first?”

Test results, growth charts, visit summaries, and prescription renewals

MyChart can make routine follow-up easier, but clinical interpretation should come from the care team.

Portal area What it helps with When to call instead
Test Results Viewing released results and doctor comments. Call if symptoms are worsening, a result is alarming, or the care plan is unclear.
Health Summary Reviewing parts of the electronic record and care history. Call Medical Records if you need a complete record set or official copy.
Growth Charts Tracking child growth data when available. Ask the clinician if growth, weight, height, feeding, puberty, or endocrine concerns need evaluation.
Visit Summaries Reviewing after-visit instructions, diagnosis, follow-up, and medications. Call if discharge instructions conflict, medications are missing, or follow-up timing seems wrong.
Medications Requesting renewals for eligible refillable medications. Call urgently if the child will run out today, has side effects, or needs a medication change.
Result warning: Do not make major treatment changes based only on a portal result. Ask the care team how the result fits the child’s diagnosis, symptoms, medication plan, and next steps.

Telehealth and virtual visit help

Children’s Colorado’s MyChart Help Desk can assist with telehealth technology, even when the visit is not launched from the portal.

Confirm the visit type. Check whether the appointment is in-person, video, phone, or another telehealth format.
Use the portal or instructions from the clinic. Join from the MyChart visit area if instructed, or follow the telehealth instructions sent by the care team.
Test the device early. Charge the phone or computer, allow microphone and camera access, use strong Wi-Fi, and choose a quiet space.
Prepare medical details. Keep medications, bottles, recent vitals, symptom notes, insurance card, and questions nearby.
Call support if technology fails. For telehealth technology issues, call the MyChart Help Desk at 720-777-6939 during posted support hours.
Language support note: Children’s Colorado states Help Desk team members speak English and Spanish, and an interpreter can be added for other languages.

Medical records, immunization proof, release forms, and outside provider transfers

MyChart shows portions of the record. Use the medical-records request process for official record copies, releases, or larger document sets.

Record need Where to start What to ask for
Immunization proof MyChart health summary or Medical Records Vaccine record for school, daycare, camp, sports, travel, or a new doctor.
Test result or visit summary MyChart Ask the care team if the result or summary is not visible or needs explanation.
Full medical record Online records request tool or access form Designated record set, date range, department, provider, and delivery method.
Outside specialist transfer Medical Records / Health Information Management Clinic notes, discharge summaries, imaging reports, lab results, operative reports, and referral records.
Billing records Patient Financial Services or records request form Itemized bill, visit-account details, insurance payments, and guarantor information.
Record interpretation Care team, not Release of Information Medical Records can release records, but clinical interpretation should come from the care team.
Records request tip: Be specific: “all records” can take longer than asking for “immunization record,” “discharge summary,” “operative report,” “clinic note,” “lab result,” “imaging report,” or “billing records.”

Billing, payment plans, estimates, and financial assistance

Children’s Colorado bills may be managed through MyChart, by phone, or by mail depending on your statement and account status.

Billing phone
Patient Financial Services: 720-777-6422.
Billing email
PFS@childrenscolorado.org for hospital-bill questions.
Payment plans
Children’s Colorado says families can set up automatic monthly payments in MyChart or by contacting Patient Financial Services.
Financial counseling
For help paying medical bills or checking financial-assistance eligibility, call financial counselors at 720-777-7001.
Cost estimates
Some estimates can be checked through MyChart after appointment and insurance information are reviewed.
Billing details to gather
Have guarantor name, patient date of birth, account number, visit date, insurance card, and statement ready before calling.
Billing safety: Before paying through an email or text link, confirm you are on an official Children’s Colorado or MyChart page. If anything looks suspicious, go directly to the hospital website or call Patient Financial Services.

Emergency, urgent care, and when not to use MyChart

MyChart is for routine communication and care management. It is not a live emergency service.

Call 911 now

Use 911 for life-threatening breathing problems, major injury, severe allergic reaction, seizure, poisoning, loss of consciousness, or immediate danger.

Emergency care at Anschutz

The Anschutz Medical Campus lists Emergency Care as open Monday through Sunday, 24/7.

Urgent care

For non-life-threatening medical needs when a pediatrician is unavailable, Children’s Colorado lists urgent care locations with hours that vary.

ParentSmart Healthline

Children’s Colorado lists ParentSmart Healthline nurses as available 24/7 at 720-777-0123 for pediatric questions.

Do not wait for a portal reply: If symptoms are severe, sudden, or worsening, call the child’s provider, urgent care, emergency department, or 911 depending on severity.

Anschutz Medical Campus visit, parking, outpatient care, and safety screening

Plan extra time for parking, security screening, check-in, elevators, and walking to the correct clinic.

Visit item What Children’s Colorado lists Before you go
Main address Anschutz Medical Campus, 13123 East 16th Avenue, Aurora, CO 80045. Confirm whether your clinic is at Anschutz, Colorado Springs, a specialty care center, urgent care, or therapy location.
Main phone 720-777-1234. Use it if you need department routing, room transfer, or general hospital information.
Emergency care Open 24/7 at the Anschutz Medical Campus. Use the closest emergency location for life-threatening emergencies.
Outpatient care By appointment, Monday to Friday, 8 a.m. to 5 p.m.; weekends closed. Check MyChart and department instructions because specialty hours and locations can differ.
Outpatient lab Monday to Friday 7 a.m. to 5:30 p.m.; Saturday and Sunday 8 a.m. to noon. Call 720-777-0001 to schedule lab services when required.
Parking Patients, families, and visitors may park in the South Parking Garage; parking is listed as free for patients and visitors. Allow extra time and confirm current parking/valet details before arrival.
Security screening Visitors are screened at the Emergency Department and main entrance as part of security efforts. Leave weapons and restricted items at home and add time for screening.

MyChart troubleshooting: login, activation, proxy, billing, and text alerts

Most portal problems come from username, password, activation, communication preferences, proxy access, app, or account status.

Problem Likely reason What to try
Can’t log in Wrong username, Epic ID, password, browser issue, or inactive account. Use forgot-login tools, try the official MyChart page, or call 720-777-6939.
No activation code You may need a billing-statement code or code generated by Patient Financial Services. Check the billing statement or call 720-777-6422.
Text reminders not working Communication preferences, phone number, opt-in status, or carrier settings may be wrong. Update preferences in MyChart or call 720-777-6939.
Child record missing Proxy access may not be linked, teen privacy limits may apply, or legal authority may need review. Ask the care team or Help Desk about parent, teen, adult-patient, special-needs, or guardianship access.
Video visit will not launch Device, browser, app, camera, microphone, Wi-Fi, or visit-link issue. Test the device early and call the MyChart Help Desk for telehealth technology support.
Bill not showing correctly Different guarantor, visit account, insurance processing, paperless billing, or multiple balances. Open Billing Summary or call Patient Financial Services at 720-777-6422.
Fastest help details: Have the child’s name, date of birth, MyChart username if known, activation code if available, parent/guardian name, phone number, email, visit date, and exact error message ready.

Children’s Hospital Colorado map and key contact points

Use the map for the Anschutz Medical Campus in Aurora, and confirm the exact clinic location in MyChart before leaving.

Children’s Hospital Colorado — Anschutz Medical Campus

13123 East 16th Avenue
Aurora, CO 80045
Main: 720-777-1234
MyChart Help: 720-777-6939

Confirm your clinic, entrance, parking, and arrival time before travel because Children’s Colorado has multiple locations.

Emergency and urgent-care routing

Emergency care: 24/7 at the Anschutz Medical Campus
ParentSmart Healthline: 720-777-0123
For immediate danger: call 911

Use the closest emergency room for life-threatening emergencies rather than driving farther to a preferred hospital.

Official source checklist for this Children’s Colorado MyChart guide

Use these official Children’s Colorado sources for final verification because portal access, clinic hours, billing procedures, parking, visitor policy, and support details can change.

Source What it verifies When to use it
Children’s Colorado MyChart login Official MyChart sign-in page, username/Epic ID login, and portal access route. Use for portal login and account recovery.
MyChart account guide Portal features, access by patient age, activation-code guidance, billing summary access, and support contact. Use when setting up or troubleshooting a MyChart account.
Schedule an appointment Online and phone scheduling options by department for new and current patients. Use when choosing a specialty appointment route.
Pediatric telehealth Telehealth support and MyChart Help Desk phone for technology issues. Use before or during a virtual visit.
Request medical records Online records request tool, release-form option, processing guidance, delivery options, and record-request limits. Use for official medical-record copies or transfers.
Billing and payment Online, phone, and mail payments; Patient Financial Services phone/email; payment plans; and financial counselor routing. Use for statements, balances, payment plans, and billing disputes.
Anschutz Medical Campus Main address, main phone, emergency care hours, outpatient care, lab, X-ray, parking, screening, pharmacy, and visitor services. Use for visit planning and campus arrival.
Children’s Colorado locations Hospital, urgent care, emergency, therapy, surgery, and specialty-care locations across the system. Use when your child’s visit is not at Anschutz Medical Campus.
Independent guide notice: This website is not Children’s Hospital Colorado, MyChart, Epic, an emergency service, an insurer, or a medical provider. Use official hospital, portal, billing, records, and care-team sources for final instructions.

Children’s Hospital Colorado MyChart portal FAQs

These questions focus on Children’s Colorado portal login, MyChart access, appointments, test results, proxy access, billing, medical records, telehealth, emergency care, and visit planning.

1. What is the Children’s Hospital Colorado patient portal called?
The patient portal is called MyChart. It gives Children’s Colorado patients and families secure online access to appointments, portions of the medical record, test results, prescription renewals, messages, billing, and related care tools.
2. What is the official Children’s Hospital Colorado MyChart login page?
The official login page is mychart.childrenscolorado.org/mychart. Before entering information, confirm the page is for Children’s Hospital Colorado and asks for a MyChart Username or Epic ID.
3. What phone number helps with Children’s Colorado MyChart login problems?
Call the MyChart Help Desk at 720-777-6939 for login, activation, password, account reactivation, communication preference, text-notification, app, and portal access problems.
4. How do I activate a Children’s Colorado MyChart account?
Use the activation code on the billing statement if available, or contact Patient Financial Services at 720-777-6422 to have a code generated. Then sign up through the official MyChart page.
5. Can parents see a teen’s full MyChart record?
Not always. Children’s Colorado states parent access is limited for patients ages 14–18 to protect confidentiality. Teen patients can request their own account with full access, while parents can continue to message the care team and see test results.
6. Can I use MyChart to schedule Children’s Colorado appointments?
Yes, some appointments can be requested or scheduled through MyChart. Some departments require a phone call, referral, insurance review, or clinical triage. Use the official appointment page for specialty-specific options.
7. How do I view Children’s Colorado test results?
Sign in to MyChart and open the Test Results area. Results may include doctor comments when released. Contact the care team if a result is unclear, symptoms are worsening, or follow-up is not listed.
8. How do I request Children’s Hospital Colorado medical records?
Use Children’s Colorado’s online medical-records request tool or the Request for Access to PHI form. The records page states online requests verify identity and that form-based requests may take up to 10 business days from receipt.
9. How do I pay a Children’s Colorado bill?
Children’s Colorado accepts payments online through MyChart, over the phone, and by mail. For hospital bill questions, contact Patient Financial Services at 720-777-6422 or PFS@childrenscolorado.org.
10. What is the main Children’s Hospital Colorado address and phone number?
The Anschutz Medical Campus is at 13123 East 16th Avenue, Aurora, CO 80045. The main hospital phone number is 720-777-1234.