Broadway Pet Hospital address, phone, hours, services, boarding rules, appointments, billing, and emergency guidance
Broadway Pet Hospital is a veterinary clinic in Vallejo, California, serving pets from Vallejo and nearby Solano County communities. The clinic is located at 1000 Broadway St, Vallejo, CA 94590, and the main phone number is (707) 642-0633.
Use this guide to call the right number, confirm hours, request an appointment, understand available services, prepare for boarding or surgery, ask for medical records, handle billing, and decide what to do during an urgent pet-health situation.
Vallejo, CA 94590.
Use for appointments, urgent questions, records, refills, and general contact.
Useful for outside veterinary records, specialist referrals, and document transfers.
Saturday 8 AM-2 PM. Sunday closed.
The official site notes appointments are seen from 9 AM to 5 PM.
Preventive care, dental care, lab testing, microchipping, surgery, vaccinations, and boarding.
About Broadway Pet Hospital in Vallejo
A practical guide for pet owners who need vet care, appointment details, records, boarding information, or urgent guidance.
Broadway Pet Hospital describes itself as a veterinary practice serving Vallejo and surrounding areas. The clinic focuses on friendly, compassionate veterinary care and welcomes new clients who need routine care, sick visits, preventive medicine, or follow-up support.
For pet owners, the most important detail is routing the request correctly. Call the front desk for scheduling, urgent same-day questions, refills, records, boarding requirements, and estimates. Use an emergency hospital if your pet needs immediate care when Broadway Pet Hospital is closed.
Broadway Pet Hospital contact information and hours
Use this table to contact the right place before driving to the clinic or requesting a service online.
| Contact item | Official detail | Use it for |
|---|---|---|
| Main phone | 707-642-0633 | Appointments, urgent questions during business hours, refills, records, boarding questions, and general clinic contact. |
| Fax | 707-645-7013 | Record transfers from another veterinarian, referral records, and document requests when fax is required. |
| Address | 1000 Broadway St, Vallejo, CA 94590 | Clinic visits, appointment check-in, medication pickup, boarding drop-off, and in-person questions. |
| Monday-Friday | 8:00 AM-6:00 PM | General office hours. Appointment times may differ from open hours. |
| Saturday | 8:00 AM-2:00 PM | Limited weekend hours. Call early for availability. |
| Sunday | Closed | Use an emergency veterinary hospital if your pet has a serious issue on Sunday. |
| Appointment window | Appointments seen 9:00 AM-5:00 PM | Use this when choosing preferred appointment times through the online request form. |
Emergency and urgent care guidance
Broadway Pet Hospital lists emergency and urgent care among its services, but pet owners should still call first and know when a 24-hour emergency hospital is safer.
During Broadway Pet Hospital hours
Call 707-642-0633 before arriving. Tell the team your pet’s species, age, symptoms, possible toxin exposure, breathing status, bleeding, pain level, and estimated arrival time.
When the clinic is closed
Use a 24-hour emergency veterinary hospital. Nearby emergency options may include SAGE Concord, VEG Pleasant Hill, or VCA East Bay Veterinary Emergency depending on location, capacity, and the type of emergency.
Go now for red flags
Difficulty breathing, blue gums, collapse, severe bleeding, seizures, heatstroke, poisoning, bloated abdomen, inability to urinate, major trauma, or repeated vomiting can be life-threatening.
Call ahead if possible
Even emergency hospitals often ask owners to call while en route. Calling ahead helps the team prepare oxygen, triage, isolation, or critical-care equipment.
| Emergency option | Known official detail | When to consider it |
|---|---|---|
| SAGE Veterinary Centers — Concord | 24/7 emergency and specialty care. Phone: 925-627-7243. | Serious emergency, specialty referral, critical care, surgery, internal medicine, neurology, oncology, or ophthalmology need. |
| VEG Emergency Vet — Pleasant Hill | Open 24/7. Phone: 925-384-2110. Address: 622 Contra Costa Blvd, Suite A, Pleasant Hill, CA 94523. | 24-hour emergency or urgent care when you need to speak with an emergency team and the location is practical. |
| VCA East Bay Veterinary Emergency — Antioch | Open 24 hours daily. Phone: 925-754-5001. Address: 1312 Sunset Drive, Antioch, CA 94509. | Emergency and critical-care situations when Antioch is the best accessible emergency route. |
How to request an appointment
The official appointment page lets pet owners request a preferred date, preferred time, contact information, pet name, and nature of visit.
New client checklist
Broadway Pet Hospital welcomes new clients. Bringing the right information helps the veterinary team avoid delays and repeat testing.
Bring or send medical records
Ask your previous vet to send exam notes, vaccine certificates, lab work, imaging, prescriptions, and known allergies.
List current medications
Include prescription drugs, flea/tick/heartworm prevention, supplements, special diets, and any recent over-the-counter products.
Know your pet’s history
Be ready to explain symptoms, appetite, water intake, bathroom habits, behavior changes, travel, boarding, exposure to other animals, and diet.
Ask about estimates
For dental work, surgery, diagnostics, boarding, or ongoing treatment, ask for an estimate before services are performed.
Veterinary services at Broadway Pet Hospital
The official services page lists preventive, diagnostic, surgical, dental, urgent, boarding, and wellness support for pets.
| Service | What it helps with | Practical owner note |
|---|---|---|
| Preventative care | Routine exams, baseline health tracking, early disease detection, and wellness planning. | Schedule regular checkups even if your pet appears healthy. |
| Vaccinations | Protection against regionally relevant and lifestyle-based diseases. | Bring prior vaccine records so the doctor can avoid unnecessary repeat vaccines. |
| Dental care | Dental exams, oral-health planning, dental disease treatment, and prevention of pain or infection. | Ask whether pre-anesthetic blood work, dental X-rays, extractions, or take-home medications may be needed. |
| In-house laboratory | Heartworm tests, leukemia/FIV tests, full blood work, and faster diagnostic answers. | Useful for sick pets, senior screening, surgery prep, and urgent evaluation. |
| Emergency and urgent care | Same-day triage for pets with urgent symptoms during clinic hours. | Call first so the clinic can advise whether to come in or go directly to a 24-hour ER. |
| Microchipping | Permanent identification if a pet becomes lost. | Keep the microchip registry contact information updated after moving or changing phone numbers. |
| Nutritional counseling | Diet planning, weight concerns, life-stage nutrition, obesity support, and prescription-diet discussion. | Bring the current food brand, treats, feeding amount, and supplement list. |
| Parasite prevention | Flea, tick, heartworm, intestinal parasite, and region-specific parasite prevention. | Ask which preventives fit your pet’s weight, lifestyle, travel, and medical history. |
| Surgery | Soft-tissue and routine surgical care, depending on the doctor’s exam and case needs. | The services page says no food or water after 9 PM the night before surgery unless the clinic gives different instructions. |
| Boarding | Pet boarding with clinic vaccination requirements. | Confirm vaccine records and boarding availability before travel dates. |
Boarding at Broadway Pet Hospital: vaccine requirements and planning
The official services page lists boarding and gives vaccine requirements designed to protect pets staying at the facility.
Dental care: when to ask for an exam
Broadway Pet Hospital’s services page emphasizes that dental disease can affect overall pet health and is common in adult dogs and cats.
Watch for mouth pain
Bad breath, drooling, pawing at the mouth, loose teeth, bleeding gums, chewing on one side, or dropping food may need a dental exam.
Ask about anesthesia
Many dental cleanings and extractions require anesthesia. Ask about pre-anesthetic blood work, monitoring, pain control, and recovery instructions.
Request an estimate
Dental costs can vary depending on exam findings, lab work, tooth extractions, medications, and follow-up needs.
Plan home care
After the visit, ask which toothbrush, dental diet, chews, rinses, or recheck schedule is safe for your pet.
Surgery preparation and day-before instructions
The services page lists surgery and notes a food/water restriction before surgery. Always follow the clinic’s current instructions for your pet.
Medical records, vaccine certificates, referrals, and refill requests
Good records help with boarding, grooming, travel, emergencies, second opinions, specialty referrals, and insurance claims.
| Need | What to ask Broadway Pet Hospital | Why it matters |
|---|---|---|
| Vaccine certificate | Ask for rabies, DHPP, Bordetella, FVRCP, or other vaccine proof by pet name. | Needed for boarding, grooming, daycare, travel, housing, or licensing. |
| Full medical chart | Ask for exam notes, diagnoses, lab results, imaging reports, medications, and vaccine history. | Helpful for transfers, second opinions, emergencies, or chronic disease management. |
| Referral records | Ask the clinic to fax or send records to the emergency hospital or specialist. | Prevents delays and helps the receiving doctor understand prior treatment. |
| Prescription refill | Call before the medication runs out and ask whether an exam or lab test is needed first. | Some refills require current exam findings, bloodwork, or doctor approval. |
| Prescription diet | Ask whether the food is in stock and whether pickup, ordering, or doctor approval is needed. | Useful for pets with kidney, urinary, allergy, weight, digestive, or chronic disease diets. |
| Insurance paperwork | Request an itemized invoice and medical notes for claim submission. | Most pet insurance works by reimbursement after the owner pays the clinic. |
Billing, estimates, and payment policy
Broadway Pet Hospital’s payment page says payment is expected at the time services are rendered.
Pet insurance and CareCredit
The official payment page mentions pet insurance as an option for many pet owners and also lists CareCredit.
Pet insurance
Most pet insurance reimburses the owner after the invoice is paid. Ask Broadway Pet Hospital for an itemized invoice and medical notes for your claim.
CareCredit
CareCredit is a healthcare credit card that may let approved applicants pay veterinary costs over time instead of all at once.
Before treatment
Ask whether the expected service is preventive, illness, accident, dental, emergency, boarding, or medication-related because insurance coverage can vary.
After checkout
Keep the paid invoice, diagnosis, treatment notes, lab results, prescription details, and claim form together before submitting to insurance.
When to contact Vallejo animal control instead of the vet clinic
Broadway Pet Hospital is for veterinary care. Public animal-control issues may need Solano County or City of Vallejo animal services routing.
| Situation | Better route | Why |
|---|---|---|
| Loose unaccompanied animal | Animal Control Dispatch | This is a public safety and animal control issue, not a clinic appointment. |
| Unaccompanied sick or injured animal | Animal Control Dispatch or local shelter guidance | The animal may need official intake, public pickup, or owner identification. |
| Dog bite or aggressive animal | Animal Control Dispatch | Bite reports and aggressive-animal concerns may involve public-health and enforcement procedures. |
| Your own pet is sick or injured | Broadway Pet Hospital or emergency vet | Your owned pet needs veterinary medical advice and treatment. |
| Lost pet with microchip | Microchip registry, shelter, animal control, and your vet | Update registry contact info and call local resources quickly. |
Location, map, directions, and arrival tips
Broadway Pet Hospital is located on Broadway Street in Vallejo. Call ahead if your pet is urgent, contagious, anxious, or difficult to move safely.
Broadway Pet Hospital
1000 Broadway St
Vallejo, CA 94590
Main: 707-642-0633
Fax: 707-645-7013
Arrival safety rules
- Dogs: Keep dogs on a secure leash and under control in the parking area and lobby.
- Cats: Bring cats in a latched carrier. Do not carry cats loose in your arms.
- Contagious symptoms: Call before entering if your pet has coughing, vomiting, diarrhea, suspected parvo, ringworm, or another contagious concern.
- Boarding drop-off: Bring food, medications, written dosing instructions, emergency contact, and vaccine proof if requested.
Broadway Pet Hospital FAQs
Common questions about Broadway Pet Hospital in Vallejo, appointments, hours, services, boarding, billing, emergency care, and records.