Conejo Valley Veterinary Hospital: Vet Care & Contact

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Veterinary Hospital Guide · Thousand Oaks CA · Vet Care & Contact

Conejo Valley Veterinary Hospital contact, hours, urgent vet care, appointments, services, pharmacy refills, boarding, and directions

Conejo Valley Veterinary Hospital is a veterinary hospital in Thousand Oaks, California, serving local pet owners with wellness care, diagnostics, surgery, urgent care, travel certificates, end-of-life support, online booking, prescription refills, boarding, daycare, and grooming-related services.

For hospital care, call (805) 495-4671. For Pet Resort and Boarding, call (805) 490-5214. The hospital is located at 3580 Willow Ln., Thousand Oaks, CA 91361.

Call Hospital: (805) 495-4671 Book Appointment Urgent Vet Care Map & Directions
Pet emergency? If your pet has trouble breathing, collapse, uncontrolled bleeding, toxin ingestion, severe trauma, heatstroke, bloat symptoms, seizure, or sudden inability to walk, call the hospital immediately at (805) 495-4671 and follow veterinary instructions. If the clinic cannot receive the case fast enough, ask where to go for the nearest emergency or specialty hospital.
Hospital phone (805) 495-4671

Use this number for appointments, urgent-care questions, hospital services, records, and general veterinary care.

Address 3580 Willow Ln.

Conejo Valley Veterinary Hospital is in Thousand Oaks, CA 91361.

Main hours 7 AM–6 PM daily

The hospital lists main hours Monday through Sunday from 7:00 a.m. to 6:00 p.m.

Pet Resort (805) 490-5214

Use for boarding, resort, daycare, overnight stay, and bath/brush questions.

Online tools Portal + app

Use the pet portal or MyPetsWellness app for appointments, reminders, and prescription refill requests.

Payments Due at service

The hospital says payment is required at time of service and lists cash, debit, credit, checks, and CareCredit.

About Conejo Valley Veterinary Hospital

Use this page when you need contact details, appointment routing, urgent-care steps, service options, refill guidance, boarding information, payment questions, or directions.

Conejo Valley Veterinary Hospital describes itself as a full-service veterinary hospital with regular appointments seven days a week and urgent-care availability for pets that need to be seen before a routine appointment. The hospital also highlights advanced diagnostics, in-house services, surgical care, wellness services, and a pet resort.

Good fit for

  • Routine wellness exams and checkups
  • Vaccinations and preventive care
  • Spay, neuter, and general surgery questions
  • Diagnostics such as lab work, radiographs, ultrasound, and endoscopy
  • Urgent concerns during listed hospital hours
  • Boarding, daycare, bath/brush, and cat boarding questions

Call before you go when

  • Your pet may have eaten poison, medication, chocolate, or a foreign object
  • Your pet is bleeding, weak, collapsing, vomiting repeatedly, or painful
  • You need same-day urgent care
  • You need a travel certificate or time-sensitive health document
  • You need boarding and must confirm vaccine requirements
  • You need records sent to another clinic or insurance company
Simple routing: Hospital care and urgent vet questions go to (805) 495-4671. Pet Resort and Boarding questions go to (805) 490-5214. Online appointment and pharmacy tools are available through the official website.

Contact details, hours, fax, and phone routing

Use the right number depending on whether you need veterinary care, urgent help, boarding, daycare, grooming, prescriptions, forms, or records.

Need Contact Use this for
Hospital phone (805) 495-4671 Appointments, urgent veterinary care, medical questions, records, refills, service details, and hospital routing.
Fax (805) 574-7666 Records, referral documents, vaccine history, lab results, or forms when the hospital requests faxing.
Pet Resort and Boarding (805) 490-5214 Boarding, doggie day camp, overnight stay, bath/brush, resort rules, and resort availability.
Address 3580 Willow Ln., Thousand Oaks, CA 91361 Hospital visits, urgent care, boarding drop-off, pickup, and map directions.
Main hours Monday–Sunday, 7:00 a.m.–6:00 p.m. Routine appointments, urgent-care arrival planning, hospital contact, and service scheduling.
Online portal Pet portal and online booking Upcoming appointments, reminders, prescription refill requests, online scheduling, and MyPetsWellness app access.
Hours can change: Holidays, staffing, emergencies, resort availability, and service-specific scheduling may differ from standard posted hours. Call before going for urgent care, surgery drop-off, boarding drop-off, or medication pickup.

How to book an appointment at Conejo Valley Veterinary Hospital

Routine care can be scheduled online, but sick pets and urgent concerns should be handled by phone so the team can triage properly.

Decide whether it is routine or urgent. Use online booking for routine visits. Call (805) 495-4671 if your pet is sick, injured, painful, vomiting, weak, or may have eaten something unsafe.
Use the pet portal or call the hospital. The official online booking page says the portal can show upcoming appointments, reminders, and prescription refill options.
Prepare pet details. Have your pet’s name, species, breed, age, weight, symptoms, medications, vaccine history, prior records, and insurance details ready.
Ask about visit type. Confirm whether the appointment is wellness, vaccines, diagnostics, surgery consult, urgent care, health certificate, boarding exam, or end-of-life consultation.
Confirm arrival instructions. Ask whether to fast your pet, bring stool/urine samples, bring medications, upload records, use a carrier, or complete forms before arrival.
Check cost expectations. Ask for an estimate if the visit may include lab work, imaging, surgery, urgent care, anesthesia, boarding, or travel documentation.
Appointment script: “My pet needs an appointment for ____. My pet is a ____ aged ____. Symptoms started ____. Current medications are ____. Should I book online or come in urgently? Do you need records, samples, fasting, or forms before the visit?”

Urgent veterinary care: what to do before arrival

The hospital’s urgent-care page says it has a veterinarian and trained personnel on duty seven days a week for urgent care and advises owners not to hesitate to call or come in when emergency treatment may be needed.

Call immediately for

  • Poison, medication, chocolate, or toxin ingestion
  • Hit-by-car injury, fall, major wound, or suspected broken bone
  • Trouble breathing, collapse, pale gums, severe weakness, or seizure
  • Repeated vomiting, bloating, severe abdominal pain, or inability to urinate
  • Eye injury, heatstroke signs, or sudden paralysis

Bring with you

  • Medication bottles and dosage information
  • Suspected poison, food, plant, chemical, packaging, or label
  • Prior veterinary records when available
  • Leash, secure carrier, towel, or blanket
  • Payment method and pet insurance information if applicable
First step
Call (805) 495-4671 so the team can talk you through the emergency and prepare for arrival.
Life-threatening signs
Ask whether Conejo Valley Veterinary Hospital can see the pet immediately or whether a 24-hour specialty/emergency hospital is safer.
Non-life-threatening urgent concern
The hospital says veterinarians may work to “squeeze” pets in between scheduled appointments when they need care before a regular appointment.
Arrival wait
Receptionists can estimate how long you may need to wait based on cases already being treated.
Transport
Use a carrier for smaller pets, keep injured pets still, and drive safely.
Do not wait online for toxin cases: If your pet may have eaten rat poison, medication, chocolate, xylitol, grapes/raisins, marijuana, household chemicals, or an unknown substance, call the hospital or an animal poison hotline immediately.

Veterinary services at Conejo Valley Veterinary Hospital

The hospital’s service pages group care into wellness, diagnostics, surgery, reproduction, hospitality, travel certificates, end-of-life care, and cat-friendly care.

Service area Examples listed by the hospital What to ask before booking
General wellness Wellness care, checkups, vaccinations, diet and nutrition, and spay/neuter-related preventive planning. Which vaccines, screening tests, parasite prevention, and diet guidance are recommended for my pet’s age and lifestyle?
Diagnostic services Ultrasound, radiography, laboratory services, allergy evaluation, and endoscopy. Does my pet need fasting, sedation, samples, prior records, or referral notes?
Surgery services Spay/neuter, common veterinary surgeries, tumor removal, abdominal surgeries, anesthesia, and patient monitoring. What pre-anesthetic testing, fasting, medication rules, estimate, drop-off time, and discharge instructions apply?
Reproduction services Labor and delivery planning for pregnant pets or planned breeding situations. What timeline, monitoring, imaging, emergency plan, and after-hours plan should be in place?
Hospitality services Daycare, overnight stay, grooming, boarding and grooming, and cat boarding. What vaccine, fecal test, flea control, collar, spay/neuter, senior-pet exam, and drop-off requirements apply?
Travel certificates Domestic health certificates through a federally accredited veterinarian practice. What destination rules, timing, vaccine documents, microchip records, and airline or state requirements are needed?
End-of-life care Euthanasia consultation and cremation-related memorial options. What comfort options, private time, aftercare choices, cremation options, and cost estimates are available?
Cat-friendly care Cat Friendly Practice approach intended to reduce stress for cats through handling, cleanliness, supervision, and kennel design. Should I use a carrier cover, calming plan, feline-only timing, or special boarding setup for my cat?

Diagnostics, surgery, prescriptions, and medical follow-up

For sick visits, urgent care, diagnostics, or surgery, ask for clear next steps before leaving the hospital.

Before diagnostics

  • Ask whether fasting is required
  • Bring previous lab work, x-rays, ultrasound reports, or specialist notes
  • Ask whether sedation or anesthesia may be needed
  • Ask when results will be available
  • Ask what signs should trigger a same-day callback

Before surgery

  • Confirm drop-off and pickup windows
  • Review fasting instructions
  • Ask about pre-anesthetic bloodwork
  • Discuss pain control and recovery restrictions
  • Confirm estimate, consent forms, and emergency contact information

Prescription refills

The online booking page says the pet portal and MyPetsWellness app can help with prescription refill requests. Use the official forms page for the house pharmacy medication refill request form when appropriate.

Follow-up questions

Ask for written discharge instructions, medication timing, recheck date, diet plan, exercise restriction, lab follow-up, and emergency signs before leaving.

Medication safety: Do not give human medication, leftover pet medication, supplements, or changed doses unless a veterinarian specifically instructs you. Many common human medicines can be dangerous for pets.

Pet Resort, boarding, doggie day camp, bath/brush, and cat boarding

Conejo Valley Veterinary Hospital also offers resort-style pet services. Boarding and daycare requirements are different from a routine exam.

Resort phone
Services
Pet resort overview, doggie day camp, overnight stay, bath/brush, and cat boarding.
Doggie day camp vaccines
The day camp page lists DHPP, Rabies, Bordetella, and Canine Influenza as required, with Leptospirosis recommended.
Other day camp requirements
The page lists an annual negative fecal test, current monthly flea control, quick-release collar, spay/neuter by 6 months, and a senior-pet wellness exam for pets older than 10.
Day camp hours
The listed doggie day camp hours are Monday–Friday, 7:00 a.m.–7:00 p.m., with Saturday and Sunday closed.
Pricing
The day camp page says to call for pricing and lists a first day/evaluation day as free.
Boarding / resort need What to confirm Why it matters
Vaccines Required vaccines, timing, proof, and whether outside records are accepted. Boarding and daycare often require current vaccines before entry.
Fecal test Whether a negative fecal test is current and on file. The doggie day camp requirements include an annual negative fecal test.
Flea control Which flea prevention is accepted and when it was last given. The day camp page says pets must be current on monthly flea control.
Senior pets Whether a wellness exam is needed before boarding or day camp. The page lists a wellness exam by one of their veterinarians for senior pets older than 10.
Medication during stay Medication name, dose, timing, food instructions, and whether original containers are required. Staff need clear written medication instructions for boarding safety.
Pickup and drop-off Arrival time, pickup deadline, feeding schedule, bedding rules, and emergency contact. Resort schedules may differ from hospital medical appointment schedules.
Boarding script: “I need boarding or day camp for my pet from ____ to ____. Which vaccines, fecal test, flea prevention, forms, collar, medications, feeding instructions, and drop-off times are required?”

Pet portal, MyPetsWellness app, online scheduling, reminders, and refills

The hospital’s online booking page says the portal and app can help owners see appointments, reminders, prescriptions, and online scheduling options.

Portal features

  • View upcoming appointments
  • View upcoming reminders
  • Request prescription refills
  • Schedule appointments online
  • Opt in to SMS health reminders

MyPetsWellness app

  • Access pet health information
  • See appointments and vaccine reminders
  • View prescriptions
  • Book appointments
  • Request prescription refills
  • Upload pet photos
Portal rule: Use the portal for routine scheduling and refill requests. Call the hospital for urgent symptoms, new illness, medication side effects, or a refill that cannot wait.

Medical records, forms, vaccine history, insurance paperwork, and refill requests

Conejo Valley Veterinary Hospital’s forms page lists client forms for medical records, medication refills, new clients, boarding, day camp, and bath/brush.

Form / record need Use this for Helpful details to include
New Client Form First visit setup, owner details, pet details, and clinic record creation. Owner name, pet name, species, breed, age, vaccine history, prior vet, medications, and microchip.
Medical Records Request Form Requesting records from or to the clinic, or providing records for another hospital. Pet name, owner authorization, receiving clinic, email/fax, dates of service, and record type.
House Pharmacy Medication Refill Request Form Medication refill requests through the hospital’s pharmacy process. Medication name, strength, dose, quantity, pet name, owner contact, and urgency.
Boarding Request Form Overnight stay or resort boarding request. Dates, feeding plan, medication instructions, vaccine records, emergency contact, and special care needs.
Doggie Day Camp Request Form Day camp evaluation and scheduling. Vaccines, fecal test, flea prevention, spay/neuter status, behavior notes, and collar requirement.
Bath and Brush Request Form Bath/brush service requests. Coat condition, skin concerns, flea/tick prevention, handling concerns, and preferred service date.
Pet insurance records Submitting claims to pet insurance. Invoice, exam notes, diagnosis, treatment plan, lab results, and claim form if required by insurer.
Record timing: Ask how long records, refill approvals, insurance paperwork, and health certificates may take. Do not wait until the day of travel, boarding, or medication run-out.

Payments, CareCredit, estimates, and pet insurance claims

The payment page says payment is required at the time of service and lists several payment options.

Payment topic Hospital guidance What owners should ask
Payment timing Payment is required at time of service. Can I review an estimate before diagnostics, surgery, urgent care, boarding, or hospital care begins?
Accepted payment types The hospital lists cash, debit, credit, personal checks, and CareCredit. Which payment types are accepted for my specific service, and are deposits required?
CareCredit The hospital lists CareCredit as a flexible financing option, subject to credit approval. Can I use CareCredit for this visit or estimate, and what approval is needed before service?
Pet insurance The payment page says staff can provide copies of medical records for insurance submission. Can I get the invoice, medical notes, diagnosis, and records needed for my claim?
Urgent care estimate Urgent-care costs may depend on triage, exam, diagnostics, treatment, medications, and hospitalization needs. What are the first-step estimate and possible additional-cost ranges?
Boarding/resort pricing The doggie day camp page says to call for pricing. What is the rate, what is included, and are add-ons or medication fees separate?
Estimate script: “Before we proceed, can you explain the recommended plan, what is urgent today, the estimate range, what is optional, and what signs would mean we should approve additional care?”

First visit checklist for Conejo Valley Veterinary Hospital

Bring the right details so the veterinary team can make safer decisions and reduce duplicate testing.

Bring for medical visits

  • Previous veterinary records and vaccine history
  • Medication names, doses, and supplements
  • Food brand, diet plan, treats, and recent diet changes
  • Symptoms timeline, photos/videos, stool/urine changes, and behavior changes
  • Insurance claim form if your insurer requires one

Bring for urgent visits

  • Medication bottles or suspected poison packaging
  • Information on time and amount ingested
  • Leash, muzzle if needed, towel, or secure carrier
  • Any recent lab results or x-rays
  • Emergency contact and payment method

Bring for boarding/daycare

  • Vaccine records
  • Fecal test proof if required
  • Flea-control information
  • Food, medications, and written instructions
  • Emergency contact and authorized pickup information

Ask before leaving

  • What diagnosis or concern are we monitoring?
  • What medicine is needed and when?
  • What signs mean urgent recheck?
  • When are lab results expected?
  • When is the next visit, vaccine, or refill due?

Map and directions to Conejo Valley Veterinary Hospital

Use the map for the Willow Lane location in Thousand Oaks. Call before going for urgent care, medication pickup, boarding drop-off, or holiday scheduling.

Conejo Valley Veterinary Hospital

3580 Willow Ln.
Thousand Oaks, CA 91361
Hospital: (805) 495-4671
Fax: (805) 574-7666
Pet Resort and Boarding: (805) 490-5214

Use this location for hospital visits, urgent care, appointments, pet resort services, records, and medication pickup when directed by the clinic.

Before driving there

  • Call first for urgent cases so the team can prepare.
  • Ask whether you should enter through a specific door or check-in area.
  • Use a leash, carrier, or secure restraint for safety.
  • Bring medications, vaccine records, and suspected toxin packaging.
  • Confirm pickup windows for surgery, boarding, grooming, prescriptions, and records.
Urgent route: Call (805) 495-4671. For boarding/resort routing, call (805) 490-5214.

Official source checklist for this Conejo Valley Veterinary Hospital guide

Use these official pages for final verification because hours, service availability, forms, pricing, appointment access, boarding rules, and urgent-care capacity can change.

Official source What it verifies When to use it
Contact page Address, phone, fax, main hours, Pet Resort and Boarding phone, and map link. Use for contact details and directions.
Hospital homepage Welcome message, mission, phone, hours, appointment link, pharmacy link, and service navigation. Use as the main official website starting point.
Online booking Pet portal, appointment scheduling, upcoming reminders, prescription refill requests, SMS reminders, and MyPetsWellness app features. Use for routine appointments and refill-management options.
Urgent veterinary care Urgent-care instructions, emergency examples, phone triage, what to bring, carrier guidance, and drive-safely instructions. Use when a pet needs same-day or urgent attention.
Veterinary services Wellness, diagnostics, surgery, reproduction, hospitality, travel certificates, end-of-life care, cremation, and Cat Friendly information. Use to choose the right service category.
Veterinary team Listed veterinarians and team profiles. Use when choosing a doctor or reviewing team information.
Documents and forms New client, medical records, medication refill, boarding, doggie day camp, and bath/brush forms. Use before first visits, refills, records requests, and resort services.
Payment options Payment-at-service policy, accepted payment types, CareCredit reference, and pet insurance records guidance. Use before diagnostics, urgent care, surgery, boarding, or claim submission.
Pet Resort overview Pet resort, daycare, overnight stay, bath/brush, and resort-care overview. Use for boarding and resort-service planning.
Doggie Day Camp Day camp overview, vaccine and fecal-test requirements, flea control, collar, spay/neuter, senior-pet exam, hours, and pricing-call instruction. Use before scheduling day camp or boarding-related playtime.
Independent guide notice: This website is not Conejo Valley Veterinary Hospital, a veterinarian, an emergency clinic, a pet insurance company, or a pharmacy. Use the official clinic, your veterinarian, a poison hotline, or an emergency veterinary hospital for final medical decisions, treatment instructions, records, prices, and urgent-care routing.

Conejo Valley Veterinary Hospital FAQs

These questions focus on contact details, hours, appointments, urgent care, services, pet portal, records, payments, boarding, and directions.

1. What is the phone number for Conejo Valley Veterinary Hospital?
The hospital phone number is (805) 495-4671. Use this number for appointments, urgent veterinary care, medical questions, records, prescription refills, and service information.
2. Where is Conejo Valley Veterinary Hospital located?
Conejo Valley Veterinary Hospital is located at 3580 Willow Ln., Thousand Oaks, CA 91361.
3. What are Conejo Valley Veterinary Hospital’s hours?
The hospital lists main hours as 7:00 a.m. to 6:00 p.m., Monday through Sunday. Call before going for urgent care, holidays, boarding, surgery drop-off, or medication pickup.
4. Does Conejo Valley Veterinary Hospital offer urgent care?
Yes. The hospital’s urgent-care page says a veterinarian and trained personnel are on duty seven days a week for urgent care. Owners are instructed to call (805) 495-4671 so the team can talk through the emergency and prepare for arrival.
5. How do I book an appointment online?
Use the hospital’s online booking page, pet portal, or MyPetsWellness app for routine appointments. Call the hospital instead if your pet is sick, injured, painful, weak, vomiting repeatedly, or may have eaten something unsafe.
6. What services does Conejo Valley Veterinary Hospital provide?
The hospital lists services such as wellness care, checkups, vaccinations, diagnostics, laboratory services, radiography, ultrasound, endoscopy, surgery, spay and neuter, reproduction support, travel certificates, end-of-life care, boarding, daycare, grooming, and cat-friendly care.
7. How do I request my pet’s medical records?
Use the Documents and Forms page and select the Medical Records Request Form, or call the hospital at (805) 495-4671. Include your pet’s name, owner authorization, receiving clinic, dates of service, and preferred delivery method.
8. Does Conejo Valley Veterinary Hospital offer boarding or doggie day camp?
Yes. The hospital lists Pet Resort services, boarding, overnight stay, doggie day camp, bath/brush, and cat boarding. For Pet Resort and Boarding questions, call (805) 490-5214.
9. What payment options does Conejo Valley Veterinary Hospital accept?
The hospital’s payment page says payment is required at the time of service and lists cash, debit, credit, personal checks, and CareCredit. Ask for an estimate before diagnostics, surgery, urgent care, or boarding.
10. Can Conejo Valley Veterinary Hospital help with pet insurance claims?
The payment page says staff can provide copies of your pet’s medical records for submission to an insurance company. Ask for invoices, medical notes, diagnosis details, lab results, and records needed for your claim.