Children’s Hospital Denver: Pediatric Care & Info

Pediatric Hospital Guide · Denver Metro · Children’s Colorado

Children’s Hospital Denver pediatric care guide: address, phone, emergency care, appointments, MyChart, records, billing, parking, visitors, and map

Children’s Hospital Denver commonly refers to Children’s Hospital Colorado, the major pediatric hospital system serving the Denver metro area. The main hospital campus is the Anschutz Medical Campus at 13123 East 16th Avenue, Aurora, CO 80045, with main phone 720-777-1234.

This guide helps parents and caregivers choose the right care route, schedule pediatric specialty care, use the 24/7 nurse line, find emergency and urgent care, request medical records, use MyChart, understand billing, plan parking, and prepare for a child’s visit.

Main: 720-777-1234 Nurse Line: 720-777-0123 Anschutz Medical Campus Aurora / Denver Metro Pediatric ER 24/7
Medical emergency? Call 911 or go to the nearest emergency department if a child has trouble breathing, blue lips, seizure, severe allergic reaction, major injury, serious burn, poisoning, loss of consciousness, stroke-like symptoms, severe dehydration, suicidal crisis, or another life-threatening symptom. Do not wait for MyChart, email, billing, records, or appointment messages.
Main hospital Anschutz Medical Campus

13123 East 16th Avenue, Aurora, CO 80045, at the eastern edge of the Denver metro area.

Main phone 720-777-1234

Use for scheduling, hospital routing, department transfers, room calls, and general hospital information.

Nurse advice 720-777-0123

ParentSmart Healthline connects families with experienced pediatric nurses 24/7.

Emergency care 24/7

The Anschutz Medical Campus emergency department is listed as open Monday through Sunday, 24/7.

Portal MyChart

Use MyChart for portions of health records, appointments, billing, and electronic communication.

Parking Free

Patients, families, and visitors may park in the South Parking Garage 24 hours a day at no charge.

Children’s Hospital Denver overview

A practical parent and caregiver guide for the Denver metro pediatric hospital most people mean when they search “Children’s Hospital Denver.”

The official name is Children’s Hospital Colorado. Its main hospital campus is in Aurora on the Anschutz Medical Campus, near I-225 and East Colfax Avenue. Although many families search “Children’s Hospital Denver,” the full-service hospital, pediatric emergency department, inpatient care, outpatient pharmacy, specialty clinics, and major campus resources are at the Aurora address.

Children’s Colorado also operates outpatient and specialty locations around the Denver metro area, including an Uptown Denver outpatient specialty-care site for referral-based weekday care. Always confirm the exact location on the appointment reminder because “Children’s Colorado” can mean the main hospital, a specialty clinic, an urgent-care site, an outpatient pavilion, or another regional location.

Last reviewed: September 17, 2026. Hospital access, appointment routing, accepted insurance, parking, visitor procedures, pharmacy hours, dining hours, and department locations can change. Confirm time-sensitive details with Children’s Colorado before traveling.

Children’s Hospital Denver address, phone, and key contact points

Use the exact phone route based on whether you need emergency care, appointment scheduling, multiple specialties, nurse advice, records, billing, pharmacy, or concierge help.

Contact need Details Best use
Main hospital address Children’s Hospital Colorado, Anschutz Medical Campus, 13123 East 16th Avenue, Aurora, CO 80045 Main pediatric hospital, emergency department, inpatient care, outpatient care, lab, X-ray, pharmacy, and campus services.
Main phone 720-777-1234 Appointments, department routing, patient room transfer, hospital information, and general questions.
Toll-free main number 1-800-624-6553 Families calling from outside the Denver metro area.
ParentSmart Healthline 720-777-0123 24/7 pediatric nurse advice when you are unsure where to go or how serious symptoms are.
Multiple Appointment Resource Team 720-777-3400 Coordinating two or more specialist appointments in fewer trips.
Medical records / Release of Information 720-777-4259; Fax: 720-777-7251 Status questions after using MyChart, online request, or medical-record request form.
Billing / Patient Financial Services 720-777-6422; Email: PFS@childrenscolorado.org Hospital bill questions, payments, payment plans, itemized statement requests, and billing help.
Financial counselors 720-777-7001 Help with financial assistance or whether a child may qualify for support.
Outpatient Pharmacy 720-777-8550 Prescription pickup for outpatients and families being discharged from the hospital.
Concierge 720-777-8029; Email: concierge@childrenscolorado.org Stress-reducing support, directions, campus help, and family-resource questions.
Privacy reminder: Do not send protected health information, diagnosis details, Social Security numbers, insurance IDs, images, test results, or urgent symptoms through general email or non-secure forms unless Children’s Colorado specifically instructs you to use that channel.

Children’s Hospital Denver vs Aurora: which location do you need?

The search phrase says Denver, but the main full-service children’s hospital is in Aurora. Some outpatient specialty care is available in Denver.

Main hospital campus
Use Children’s Hospital Colorado Anschutz Medical Campus at 13123 East 16th Avenue, Aurora, CO 80045 for the main pediatric hospital, emergency department, inpatient rooms, outpatient pharmacy, and many specialty services.
Denver outpatient care
Use Children’s Colorado Outpatient Specialty Care, Uptown Denver only when your appointment or referral names that Denver location.
Urgent care locations
Children’s Colorado has urgent-care and emergency locations across the Denver metro area and Colorado Springs. Use the official location finder for the closest open location.
Appointment reminder
Always follow the specific location on the appointment reminder, referral, pre-registration call, MyChart appointment detail, or surgery instruction.
Emergency rule
For life-threatening symptoms, go to the nearest emergency department or call 911. Do not drive farther only because you prefer a specific hospital.
Local wording tip: When calling, say “Children’s Hospital Colorado Anschutz in Aurora” if you mean the main hospital, or “Uptown Denver outpatient specialty care” if your appointment is in Denver proper.

Pediatric emergency care at Children’s Hospital Colorado

The Anschutz Medical Campus emergency department is listed as open 24/7. Use emergency care for serious symptoms that should not wait for a clinic appointment.

Use 911 for life-threatening symptoms

Call 911 for severe breathing trouble, blue lips, unconsciousness, seizure that does not stop, severe trauma, major bleeding, poisoning, stroke-like symptoms, suicidal crisis, or any immediate danger.

Emergency Department parking

The main campus page says emergency-service parking lots are clearly identified west of the Emergency Department entrance.

Security screening

Patients, caregivers, and visitors are screened at the Anschutz Medical Campus Emergency Department and main entrance, so allow extra time.

Weapons-free facility

Children’s Colorado states that weapons are prohibited in its facilities regardless of legal authorization to carry.

Emergency decision rule: If you are asking “Should I wait?” and the child has breathing trouble, a serious injury, altered consciousness, severe dehydration, poisoning, or sudden severe symptoms, treat it as urgent and call 911 or emergency care.

Urgent care vs emergency care vs nurse advice

Children’s Colorado provides emergency rooms, urgent care, and a 24/7 nurse line. Choose the route based on risk, severity, and timing.

Child’s situation Best route What to do now
Trouble breathing, blue lips, severe allergic reaction, severe trauma, poisoning, unconsciousness, major bleeding, or suicidal crisis Emergency department / 911 Call 911 or go to the nearest emergency department immediately.
Fever, ear pain, sore throat, vomiting, minor injury, rash, mild asthma symptoms, or concern after pediatrician hours Pediatric urgent care or nurse advice Use the official urgent-care finder or call ParentSmart Healthline at 720-777-0123 for guidance.
Ongoing condition, specialist referral, chronic symptoms, second opinion, or scheduled test Specialty appointment Schedule online by specialty, use MyChart for follow-up, or call 720-777-1234.
Two or more specialist appointments needed Multiple Appointment Resource Team Call 720-777-3400 before booking separate visits so care can be coordinated in fewer trips.
Question about symptoms but child is stable ParentSmart Healthline Call 720-777-0123 for 24/7 pediatric nurse advice.

How to schedule pediatric care at Children’s Hospital Colorado

Use online scheduling when available, MyChart for follow-ups, and phone scheduling when the specialty is not listed or the situation is complex.

Confirm the service and location. Check whether the visit is at Anschutz Medical Campus, Uptown Denver, an urgent-care site, outpatient pavilion, therapy location, surgery center, or another Children’s Colorado location.
Use the schedule appointment page. Select the specialty or department. If you schedule online, you may receive a phone call to pre-register.
Call if your specialty is not listed. Children’s Colorado says to call 720-777-1234 if you do not find the specialty you need.
Use MyChart for follow-up visits. Current patients can use MyChart to schedule follow-up care, view appointment details, and access portions of health records.
Coordinate multiple appointments early. If your child needs two or more specialists, call MART at 720-777-3400 so visits can be grouped when possible.
Check referral and insurance rules. Some specialists or health plans require a referral or prior authorization from the child’s primary care doctor or insurance plan.
Bring appointment documents. Bring photo ID, insurance card, referral, authorization, medication list, vaccine record, test results, imaging, and any instructions from the referring provider.
Change appointments by phone when needed. If you must reschedule, call the main number and ask for the department treating your child so the slot can be offered to another child.
Appointment script: “My child has a referral for ____. We are trying to schedule at Children’s Hospital Colorado. Which location, doctor, department, referral, insurance authorization, records, and arrival instructions are needed?”

Pediatric specialties and services families commonly search for

Children’s Colorado is a pediatric specialty system. Your appointment may be at the main hospital, an outpatient clinic, or another Denver metro location.

Emergency and trauma care

Use for serious injuries, sudden illness, critical symptoms, and immediate pediatric emergency needs.

Primary care and Child Health Clinic

Children’s Colorado offers well-child exams, immunizations, and outpatient care for infants, children, and teens in the Denver metro area.

Orthopedics and sports medicine

Families search for fractures, sports injuries, gait concerns, limb differences, concussion care, and follow-up after injury.

Imaging and laboratory services

The Anschutz page lists outpatient lab hours and X-ray availability. Some imaging requires referral or scheduling.

Surgery and anesthesia

Use provider instructions for fasting, arrival time, check-in, escort rules, medication changes, and discharge planning.

Behavioral health and mental health

For crisis, suicidal thoughts, or immediate safety concerns, use emergency help. For scheduled care, follow referral and department instructions.

Dental, sleep, kidney, pulmonary, neurology, and more

Use the official appointment page or department directory to find the right specialty phone number and referral requirements.

Second opinions

Children’s Colorado offers second-opinion pathways for complex symptoms, rare diagnoses, and specialty care questions.

Before you go to Children’s Hospital Colorado

Preparation reduces stress, parking delays, registration issues, and duplicate testing.

Confirm the exact campus. Check whether the visit is at Anschutz Medical Campus in Aurora, Uptown Denver outpatient specialty care, Colorado Springs, South Campus, North Campus, or another location.
Confirm the department and entrance. Ask whether to use the main entrance, emergency department entrance, outpatient pavilion, lab, imaging, surgery check-in, or another clinic entrance.
Allow time for screening. The Anschutz page says patients, caregivers, and visitors are screened at the Emergency Department and main entrance as part of security procedures.
Bring documents. Bring photo ID, insurance card, referral, prior authorization, medication list, allergy list, test results, imaging discs if requested, custody/guardianship paperwork if relevant, and MyChart login.
Ask about interpreter or accessibility needs early. Tell scheduling or registration if the child or caregiver needs a spoken-language interpreter, sign-language interpreter, mobility assistance, disability support, or extra help during the visit.
Plan food, parking, and sibling logistics. Check visitor rules, meal options, wait times, and whether siblings or extra adults are allowed in the care area.
Know how you will get home. Surgery, sedation, anesthesia, serious illness, or certain medications may require a responsible adult driver and special discharge instructions.

MyChart for Children’s Hospital Colorado patients and families

MyChart is the main online portal for appointment details, portions of health records, billing access, and family communication.

MyChart task What it helps with Important limit
Appointment details View and confirm upcoming appointments, follow-up scheduling, and visit-related details. Emergency symptoms should be handled by 911, emergency care, or nurse/clinical phone guidance, not portal messaging.
Health records Access portions of your child’s electronic health record. Access varies by age, privacy rules, and record type.
Teen access Teen patients can have confidentiality protections and may request their own MyChart access. Parent access may be limited for ages 14-18 and other sensitive-care categories.
Billing View bills, pay online, access billing summaries, and set up payment plans after a bill is generated. Itemized statements are not available through MyChart; call Patient Financial Services for those.
Account setup Use an activation code from billing or contact Patient Financial Services to have a code generated. Portal access does not replace medical-record release rules.
Portal safety: Do not use MyChart for chest pain, trouble breathing, seizure, severe allergic reaction, poisoning, mental-health crisis, severe injury, or any urgent medical problem.

Medical records, Release of Information, forms, and sensitive pediatric records

Children’s Colorado has specific instructions for parents, legal guardians, patients, providers, and third-party requesters.

Record need Best route What to know
Parent or legal guardian copy MyChart, online records request, or request form Authorized parents and legal guardians may review or request a copy of a child’s medical records.
Phone request Not accepted for record release Children’s Colorado says medical-record requests are not accepted by telephone.
MyChart records request MyChart Children’s Colorado says MyChart records requests take three business days from date of receipt to process.
Request form Medical records request form by mail, fax, email, or Release of Information during business hours Children’s Colorado says form-based medical-record requests may take up to 10 business days from date of receipt.
Sensitive adolescent information Record-specific authorization rules Patient signatures may be required for certain reproductive health, HIV/AIDS, drug/alcohol, behavioral health, or psychiatric records at specified ages.
Records sent to another provider Health Information Management / Release of Information Include the receiving provider’s name, address, phone, fax, and the specific records needed.
Status check Release of Information Department Denver Metro phone: 720-777-4259. Fax: 720-777-7251. Hours listed: Monday-Friday, 8 a.m.-4:30 p.m.
Record request script: “My child was treated at Children’s Hospital Colorado on ____. I need ____ records for ____. Please tell me whether MyChart, online verification, or the release form is best, whether a patient signature is required, and whether fees or processing times apply.”

Billing, insurance, estimates, payment plans, and separate bills

Children’s Colorado billing can include a hospital bill and a separate doctor or CU Medicine bill.

Billing question Best starting point What to ask
How do I pay a Children’s Colorado bill? MyChart, guest pay, phone, or mail Confirm guarantor number, service date, account balance, and whether more than one bill exists.
Why did I get two bills? Children’s Colorado billing FAQ Which bill is the hospital/facility bill and which bill is the physician or CU Medicine bill?
How do I get an itemized statement? Patient Financial Services Call 720-777-6422 because itemized statements are not available through MyChart.
Can I set up a payment plan? MyChart after bill generation or Patient Financial Services Ask when a payment plan can be created and what monthly options are available.
Does insurance require a referral or authorization? Insurance plan and Children’s Colorado insurance guidance Ask your insurer whether the service, facility, doctor, imaging, lab, anesthesia, and specialist are covered.
How accurate is a cost estimate? Cost-estimate and billing resources Ask what is included, what could change, and whether doctor bills or outside-provider bills are separate.
Billing reminder: Children’s Colorado says actual charges can differ from estimates because a child’s final diagnosis, complications, added tests, imaging, medication, or treatment may change during care.

Financial assistance and help paying for care

Families who need help with medical bills should contact Children’s Colorado financial counselors and review billing resources before assuming a balance is final.

Call financial counselors early. If paying for a child’s medical bill is difficult, call 720-777-7001 to ask whether financial assistance may apply.
Ask which bill is involved. Financial help may differ for hospital charges, CU Medicine physician charges, outside-provider charges, dental charges, or other separate bills.
Gather documents. Prepare insurance cards, income documents, government-program documents, billing statements, Explanation of Benefits, household information, and account numbers.
Ask about payment plans. Patient Financial Services can help answer questions and may help with a payment plan after the bill is generated.
Keep written proof. Save applications, approvals, denials, payment confirmations, payment-plan agreements, account notes, and emails from Patient Financial Services.
Financial-help caution: Financial assistance is case-specific. Do not ignore billing notices while waiting. Contact Patient Financial Services or financial counselors using the official numbers.

Visitor guidance, patient rooms, room calls, interpreters, and family support

Children’s hospitals use visitor procedures to protect patients from infection, safety risks, and care disruption.

Visitor screening
Allow time for security screening at the Anschutz Medical Campus Emergency Department and main entrance.
Patient rooms
The Anschutz page says inpatient rooms are private and can accommodate a child and two parents overnight.
Room calls
To reach a child’s room, call the main line at 720-777-1234 and ask to be transferred to the child’s room number.
Mail to patients
Address mail with the patient’s full name and room number, c/o Children’s Hospital Colorado, 13123 East 16th Avenue, Aurora, CO 80045.
Gift shop
The gift shop is on the first floor on the east side of Boettcher Atrium. Mylar balloons are allowed; latex and rubber balloons are not allowed.
Interpreters
Tell scheduling or registration if a spoken-language interpreter or sign-language interpreter is needed so the patient record can be updated and support can be scheduled.
Visitor call script: “I’m visiting a child at Children’s Hospital Colorado. What unit, room, entrance, screening process, visiting rule, parking area, and family support should I know before I arrive?”

Parking, valet, emergency entrance, RV parking, and arrival planning

Parking is easier when you know the exact entrance and department before driving to the Anschutz Medical Campus.

Parking topic Official guidance to use What to do before arrival
South Parking Garage Patients, families, and visitors may park 24 hours a day in the South Parking Garage, just south of the main hospital entrance. Use for main hospital visits unless appointment instructions name a different garage, lot, or entrance.
Parking cost Parking is free for patients and visitors at the Anschutz Medical Campus hospital. Protect valuables and lock your car; the garage is under video surveillance.
Emergency Department parking Emergency-service parking lots are identified west of the Emergency Department entrance. Follow emergency signage. For serious emergencies, call 911 rather than driving if that is safer.
Valet parking Free valet parking is available for patients and parents Monday-Friday, 7 a.m.-6 p.m., at the main hospital entrance. Ask what to do if pickup is after 6 p.m.; the official page says keys may be claimed with a valet stub at the main information desk security officer.
Longer inpatient stay RV parking may be available for families of inpatients staying at least five days. Call Parking and Access Control at 720-777-9PRK (9775) for details.
Pediatric Mental Health Institute / Kempe Center Additional visitor parking is located on the east end of campus for the Pediatric Mental Health Institute and Kempe Center in the Gary Pavilion. Confirm pavilion and entrance before arrival because mental-health and specialty locations may use different routes.

Outpatient pharmacy, dining, room service, gift shop, library, and family amenities

Campus resources can help families during long appointments, emergency visits, procedures, or inpatient stays.

Outpatient Pharmacy

The Anschutz campus Outpatient Pharmacy fills prescriptions for outpatients and families being discharged. Public hours listed: Monday-Friday 8 a.m.-8 p.m., Saturday 9 a.m.-5 p.m., Sunday 9 a.m.-1 p.m. Call 720-777-8550.

Fresh Marketplace cafeteria

The cafeteria is on the first floor and is listed as open Monday-Friday from 6:30 a.m.-7 p.m., with kid-friendly and healthy food options.

24/7 Station

The 24/7 Station is on the first floor and is open around the clock for snacks, quick meals, or late-night food needs.

Espresso and gelato bar

The quick-serve bar is located just inside the hospital entrance and is listed as open Monday-Friday from 6 a.m.-5:30 p.m.

Room service

Inpatient room service is available daily from 7 a.m.-8 p.m. Use the room phone and follow diet or allergy instructions from the care team.

Family Health Library

The Family Health Library is staffed by a professional librarian and offers health, parenting, learning, behavioral, and developmental information resources.

Food allergy reminder: If a child has a modified diet, allergy, surgery fasting rule, swallowing issue, transplant restriction, or immune-system precaution, ask the care team before bringing food or accepting meals.

Children’s Hospital Denver map and directions

The map below points to the main Children’s Hospital Colorado Anschutz Medical Campus in Aurora, the full-service hospital serving the Denver metro area.

Main hospital: Anschutz Medical Campus

Children’s Hospital Colorado
13123 East 16th Avenue
Aurora, CO 80045
Main phone: 720-777-1234
ParentSmart Healthline: 720-777-0123

Use this map for the main hospital campus. Confirm the entrance, parking garage, department, and appointment location before driving.

Denver outpatient reminder

Children’s Colorado also lists Outpatient Specialty Care in Denver’s Uptown neighborhood. Use that Denver location only if your appointment reminder, referral, or scheduling confirmation specifically names Uptown Denver.

Specialty-care location details can vary by clinic and referral. Check your appointment confirmation before traveling.

Source checklist used for this Children’s Hospital Denver guide

Use these official Children’s Colorado resources for final verification before traveling, scheduling, requesting records, paying bills, or relying on a specific policy.

Source What it confirms When to recheck
Anschutz Medical Campus Main hospital address, phone, emergency care 24/7, outpatient care, lab, X-ray, directions, parking, valet, visitor screening, amenities, pharmacy, dining, mail, and patient-room calling. Before publishing address, phone, ER, parking, valet, dining, pharmacy, or visitor details.
Outpatient Specialty Care, Uptown Denver Denver outpatient specialty-care location and referral-based weekday care context. Before telling users a Denver appointment is not at Anschutz.
Schedule an appointment Online scheduling, specialty phone numbers, MyChart follow-up scheduling, main number, MART, second opinions, and nurse line. Before describing appointment routes or specialty phone options.
Urgent care and emergency Pediatric urgent-care and emergency-care routing across Children’s Colorado locations. Before describing where families should go for urgent or emergency needs.
Prepare for your visit Visit preparation, appointment changes, insurance preparation, and patient/family planning resources. Before publishing preparation steps.
MyChart Portal access, billing access, paperless billing, teen access limits, account setup, and patient/family use. Before giving portal or account-access guidance.
Medical records Records request routes, no phone requests, online identity verification, MyChart request timing, form timing, sensitive-record signatures, fees, ROI phone and fax. Before medical-record instructions.
Pay your bill Payment routes, Patient Financial Services, payment plans, two-bill explanation, itemized statements, and billing support. Before billing or payment-plan guidance.
Insurance, billing and payment Insurance coverage, referrals, prior authorization, estimates, balance-billing protections, and financial support routing. Before estimate, insurance, or financial-help guidance.
All Children’s Colorado locations Inpatient, outpatient, therapy, surgery, emergency, urgent care, and regional location search. Before routing families to a specific location.
Independent guide notice: This website is not Children’s Hospital Colorado, a pediatrician, an emergency department, an insurer, or a billing office. Use official Children’s Colorado sources and clinical staff for final location, medical, emergency, insurance, billing, visitor, record, and treatment decisions.

Children’s Hospital Denver FAQs

Common questions about Children’s Hospital Colorado, Denver-area pediatric care, Anschutz Medical Campus, emergency care, appointments, MyChart, records, billing, parking, visitors, and directions.

1. Is Children’s Hospital Denver the same as Children’s Hospital Colorado?
Most people searching “Children’s Hospital Denver” mean Children’s Hospital Colorado. The main full-service pediatric hospital for the Denver metro area is Children’s Hospital Colorado on the Anschutz Medical Campus in Aurora.
2. What is the address for the main Children’s Hospital Colorado hospital near Denver?
The main Anschutz Medical Campus hospital address is 13123 East 16th Avenue, Aurora, CO 80045.
3. What is the main phone number for Children’s Hospital Colorado?
The main phone number for Children’s Hospital Colorado Anschutz Medical Campus is 720-777-1234. A toll-free number, 1-800-624-6553, is also listed.
4. Does Children’s Hospital Colorado have a 24/7 emergency department?
Yes. The Anschutz Medical Campus page lists Emergency Care as open Monday through Sunday, 24/7. For life-threatening symptoms, call 911 or go to the nearest emergency department.
5. What number should I call if I am not sure whether my child needs urgent or emergency care?
For non-emergency pediatric guidance, call ParentSmart Healthline at 720-777-0123 to speak with an experienced pediatric nurse 24/7. For life-threatening symptoms, call 911.
6. How do I schedule an appointment at Children’s Hospital Colorado?
Use the official schedule appointment page, choose the specialty or department, use MyChart for follow-up appointments, or call 720-777-1234 if you cannot find the specialty you need.
7. How do I coordinate multiple specialist appointments?
Call the Multiple Appointment Resource Team at 720-777-3400 if your child needs appointments with two or more specialists. They can help coordinate care in fewer trips when possible.
8. How do I request medical records from Children’s Hospital Colorado?
Parents and legal guardians can request records through MyChart, the online records request tool, or a medical-record request form. Children’s Colorado says it does not accept medical-record requests by telephone. For status questions, call Release of Information at 720-777-4259.
9. Is parking free at Children’s Hospital Colorado Anschutz Medical Campus?
Yes. The official Anschutz page says patients, families, and visitors may park 24 hours a day in the South Parking Garage and that parking is free. Emergency Department parking is west of the Emergency Department entrance.
10. Why did I receive two bills after a Children’s Colorado visit?
Children’s Colorado explains that families may receive one hospital bill for facility services and a separate professional bill from CU Medicine or the doctor’s office for doctor or advanced-practice provider services.