UCSF Health St. Mary’s Hospital: Contact & Patient Info

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San Francisco Hospital Guide · St. Mary’s is now UCSF Health Stanyan Hospital

UCSF Health St. Mary’s Hospital contact guide for address, phone, ER, patient info, MyChart, records, billing, parking, visitors, and services

UCSF Health St. Mary’s Hospital is now officially named UCSF Health Stanyan Hospital. Many patients still search “St. Mary’s Hospital,” but the active UCSF name, official communications, billing, MyChart access, and hospital pages now use Stanyan Hospital.

The hospital is at 450 Stanyan St., San Francisco, CA 94117, across from Golden Gate Park. The main hospital phone number is 415-668-1000, and the Stanyan Emergency Department number is 415-750-5700.

Call Main Hospital: 415-668-1000 Emergency Department: 415-750-5700 Official Stanyan Page Phone Directory
Medical emergency: Call 911 or go to the nearest emergency department for chest pain, stroke symptoms, trouble breathing, severe bleeding, poisoning, major injury, sudden confusion, loss of consciousness, suicidal thoughts, severe allergic reaction, or a rapidly worsening condition. Do not use MyChart messages, email, or web forms for emergencies.
Current official name UCSF Health Stanyan Hospital

Formerly known as St. Mary’s Hospital / St. Mary’s Medical Center in San Francisco.

Address 450 Stanyan St.

San Francisco, CA 94117, across from Golden Gate Park and north of the Panhandle.

Main phone 415-668-1000

Use for main hospital routing, inpatient connection, campus questions, and operator help.

UCSF service line 888-689-8273

Use when a Stanyan service is not listed or when you need UCSF Health routing.

Emergency Department Open 24 hours

ER phone: 415-750-5700. Call 911 for life-threatening symptoms.

Medical Records 415-750-5767

Use for Stanyan record viewing and record-release questions for eligible records.

Important name update: St. Mary’s Hospital is now UCSF Health Stanyan Hospital

If you searched “UCSF Health St. Mary’s Hospital,” the current official UCSF destination is Stanyan Hospital.

Old searched name
St. Mary’s Hospital, St. Mary’s Medical Center, UCSF Health St. Mary’s Hospital.
Current UCSF name
UCSF Health Stanyan Hospital.
Same campus address
450 Stanyan St., San Francisco, CA 94117.
Patient communication
UCSF says patients now receive official communications and billing from UCSF Health.
Records transition
UCSF says health records from the former St. Mary’s and Saint Francis hospitals have been transferred into UCSF Health’s electronic medical record system.
Practical takeaway
Use Stanyan Hospital on UCSF pages, MyChart, billing, maps, medical records, and hospital-service searches.
Search tip: When a search result still says “St. Mary’s,” confirm whether the page now redirects to UCSF Health Stanyan Hospital before using the phone number, billing route, or records instructions.

Start here: choose the right Stanyan Hospital route

Most patient questions are solved faster when you start with the right phone number or UCSF tool.

Need Best route What to have ready
Life-threatening emergency Call 911 or go to the Emergency Department Symptoms, patient age, current location, medications, allergies, and whether transport is safe.
General hospital question Main hospital: 415-668-1000 Department name, patient name if admitted, appointment location, or date of service.
Service not listed UCSF Health: 888-689-8273 Reason for call, specialty, doctor name, insurance, preferred campus, and referral details if available.
Emergency Department question Stanyan ER: 415-750-5700 Use only when safe. Call 911 for emergency transport or life-threatening symptoms.
Registration or admission question Admitting / Registration: 415-750-5705 Appointment date, procedure, insurance card, photo ID, ordering doctor, and arrival instructions.
Medical records Stanyan Medical Records: 415-750-5767 Full name at time of treatment, date of birth, date range, record type, recipient, and authorization.
Billing or payment Patient Financial Services: 866-433-4035 or 415-353-3333 Account number, guarantor name, date of service, insurance card, and billing statement.
Patient concern or feedback Patient Relations: 415-750-5789 Patient name, date, department, room if known, staff or service involved, and concern summary.
Best call-prep shortcut: Keep the patient’s full legal name, date of birth, UCSF medical record number if known, date of service, insurance plan, doctor name, and exact department ready before calling.

UCSF Health Stanyan Hospital phone directory

These numbers are the most useful contacts for patients, families, visitors, and caregivers looking for the former St. Mary’s Hospital campus.

Department or purpose Phone / route Use it for
Main hospital 415-668-1000 Main operator, hospital routing, inpatient connection, and campus questions.
UCSF service routing 888-689-8273 Services not listed, doctor finding, appointment routing, and UCSF Health navigation.
Emergency Room 415-750-5700 ER location questions when safe. Call 911 for emergencies.
Admitting / Registration 415-750-5705 Hospital registration, admission instructions, and visit-prep questions.
Medical Records 415-750-5767 Record viewing, record requests, older Stanyan records, and release questions.
MyChart customer service 415-514-6000 MyChart login, account setup, proxy access, and digital-access questions.
Patient Financial Services 866-433-4035 or 415-353-3333 Statements, insurance billing, payments, balances, financial assistance, and payment arrangements.
Patient Estimate Program 844-678-6831 Out-of-pocket estimates for scheduled services and financial planning questions.
Financial Counseling 415-353-1966 Financial assistance, self-pay discount questions, and payment-planning support.
Radiology 415-750-5770 Imaging directions, test-prep routing, and radiology questions at Stanyan.
Laboratory 415-750-5750 Lab location, specimen drop-off, registration, and lab-service questions.
Parking 415-750-5638 Garage, lot, parking-fee, and valet questions.
Patient Relations 415-750-5789 Patient concerns, service feedback, and care-experience questions.
Spiritual Care Services 415-668-7174 Chaplain and spiritual-support routing.
Physical Therapy / Outpatient Therapies 415-750-5900 Outpatient rehab and therapy appointment questions.
Inpatient Rehabilitation 415-750-5645 Inpatient rehab program questions and care routing.
Cancer Center at UCSF Stanyan 415-750-2900 Cancer center appointments, clinic routing, and patient questions.
Cardiology 415-750-5779 Cardiology appointments and service routing.
Same Day Surgery 415-750-5754 Surgery arrival, pickup, and same-day procedure questions.
Phone update caution: UCSF has been integrating the former St. Mary’s systems. If a number does not route correctly, call UCSF Health at 888-689-8273 or the main hospital at 415-668-1000.

Address, map, and correct campus destination

Use the Stanyan name and the exact 450 Stanyan Street address for hospital, ER, appointment, and pickup directions.

Main hospital address

UCSF Health Stanyan Hospital
Formerly St. Mary’s Hospital
450 Stanyan St.
San Francisco, CA 94117
Main: 415-668-1000
ER: 415-750-5700

Use the Stanyan Street hospital address for the main campus. Confirm your department, entrance, and parking route before driving.

Before leaving home

  • Emergency: call 911 for severe or life-threatening symptoms.
  • Appointment: check whether the visit is at the hospital, a clinic, imaging, lab, rehab, or surgery area.
  • Parking: UCSF lists parking at 1 Shrader St. and 2250 Hayes St. for Stanyan campus visitors.
  • Records: call Medical Records first; many requests can be handled through MyChart or a release process.
  • Billing: check your service date, because billing instructions may differ during the UCSF transition.

Emergency Department at UCSF Health Stanyan Hospital

The Stanyan Emergency Department is listed by UCSF as open 24 hours a day, every day of the year.

ER name
Emergency Department (ER) Stanyan.
ER address
450 Stanyan Street, San Francisco, CA 94117.
ER phone
415-750-5700. Call only when safe. Use 911 for emergency transport or life-threatening symptoms.
Published access
Open 24 hours a day, every day of the year.
Emergency services
UCSF lists emergency services including blood tests, emergency radiology, emergency surgery, emergency rooms, and triage.
Urgent but not life-threatening
For pressing medical problems that are not life-threatening, UCSF also lists urgent-care options across San Francisco and the Bay Area.
Do not delay emergency care: For chest pain, stroke symptoms, trouble breathing, severe bleeding, seizure, major trauma, sudden weakness, poisoning, suicidal thoughts, or a serious worsening condition, call 911.

Appointments, doctors, referrals, and specialty visits

Stanyan Hospital has hospital services, specialty departments, outpatient locations, rehab, imaging, lab, and surgery-related care. Use your appointment reminder to confirm the exact destination.

Check the official name on your reminder. It may say UCSF Health Stanyan Hospital, the former St. Mary’s campus, a Stanyan service line, or a specific UCSF clinic.
Use UCSF Find a Doctor or service routing. Call 888-689-8273 if you are not sure which Stanyan department handles your care.
Confirm insurance and referral rules. Some specialty appointments require a referral, prior authorization, medical records, imaging, or lab results before scheduling.
Use MyChart when available. MyChart can help with appointment scheduling, messages, refills, test results, records, and bill payment when the feature is available for your care.
Confirm arrival time and department. Surgery, rehab, imaging, lab, cancer care, cardiology, and emergency care may have different check-in steps.
Care need Best starting route Practical note
Find a doctor UCSF Find a Doctor or 888-689-8273 Search by specialty, location, insurance access, provider name, or condition.
Radiology or imaging 415-750-5770 Ask about orders, contrast, fasting, arrival time, and whether results will appear in MyChart.
Lab services 415-750-5750 Ask whether registration, fasting, specimen labeling, or appointment timing is required.
Cancer center 415-750-2900 Bring records, pathology, imaging, medication list, and insurance/referral information.
Cardiology 415-750-5779 Ask whether you need prior test results, EKGs, imaging, or outside records.
Surgery or procedure Ordering surgeon, Same Day Surgery, or PreSurgical Admissions Ask about fasting, medication instructions, arrival time, driver requirement, and discharge plan.
Outpatient rehab or therapy 415-750-5900 Bring referral order, insurance information, prior imaging, and comfortable clothing.

Services at UCSF Health Stanyan Hospital

UCSF describes Stanyan as a full-service hospital across from Golden Gate Park with specialty services and hospital-based care.

Emergency care

The Emergency Department at Stanyan is available 24/7 for urgent and life-threatening conditions.

Cardiac care

UCSF lists cardiac care and a cardiac catheterization laboratory among Stanyan campus services.

Cancer care

The Cancer Center at UCSF Stanyan is listed as a featured service with a dedicated phone number.

Surgical services

Stanyan service pages include surgical services, same-day surgery, and pre-surgical admissions routing.

Imaging and radiology

Radiology and imaging services help with diagnostic testing, reports, and follow-up planning.

Laboratory services

Lab services support blood draws, testing, specimen needs, and provider-ordered diagnostics.

Inpatient rehabilitation

UCSF lists inpatient rehabilitation at Stanyan, with a dedicated phone number for program routing.

Outpatient rehab and therapy

Outpatient therapy and rehab services support recovery, mobility, function, and treatment plans.

Orthopedics and spine care

Stanyan’s hospital page highlights orthopedic and spine care among campus services.

Women’s health

Women’s Health Center contact appears in the official Stanyan phone directory.

Service confirmation tip: Before arriving, confirm whether your care is in the hospital, an outpatient clinic, a service center, the emergency department, or another UCSF Health location.

Campus directions, registration, entrances, and arrival planning

The former St. Mary’s campus is now a UCSF Health Stanyan campus. Parking, valet, department entrances, and lobby access can vary by service.

Destination What to confirm Why it matters
Main hospital Entrance, visitor access, department, room number, and security/guest-services route. Stanyan lobby and visitor-access details changed during UCSF integration.
Emergency Department Use the ER route for urgent and emergency symptoms. The ER is open 24/7. Call 911 for emergency transport.
Outpatient registration Arrival time, insurance documents, photo ID, orders, and exact check-in desk. Outpatient rehab, imaging, lab, and procedures may use different registration workflows.
Surgery or procedure Fasting instructions, medication list, escort/driver rule, pickup time, and discharge location. Procedure timing and safety instructions are different from ordinary clinic visits.
Cancer, cardiology, rehab, or specialty clinic Clinic suite, doctor name, referral, insurance authorization, outside records, and parking lot. Specialty visits can require records or tests before the appointment.
Medical Records Whether the record is available through MyChart, the Stanyan records office, or UCSF Health HIM. The records system changed after the UCSF integration, and service date may matter.
GPS tip: Search for “UCSF Health Stanyan Hospital” or use 450 Stanyan St. Some older apps, bills, and records may still show St. Mary’s.

Visitors, caregiver access, patient information, and patient relations

Visitor access can depend on hospital policy, department rules, patient condition, infection-control status, and privacy requirements.

General visitor policy
Check UCSF’s latest visitor policy before visiting because hours and unit rules can change.
Point of contact
UCSF policy guidance asks patients and loved ones to designate a single individual as the point of contact for information and care-team conversations.
Emergency department visitor note
UCSF’s visitor policy page includes an adult emergency department visitor limit for Parnassus and Stanyan emergency departments.
Patient Relations
Call 415-750-5789 for Stanyan patient-relations issues, care concerns, or service feedback.
Guest Services
UCSF says Guest Services and onsite security were enhanced during Stanyan and Hyde integration.
Visitor call script: “I’m visiting a patient at UCSF Health Stanyan Hospital. Can you confirm current visiting rules, entrance, room-routing process, parking suggestion, and whether this unit has any restrictions today?”

UCSF MyChart for Stanyan Hospital patients

MyChart is now a key tool for patients who previously knew the campus as St. Mary’s Hospital.

View records and test results

UCSF says patients can access most medical records through MyChart. Some additional records still require a formal request.

Pay bills

UCSF billing guidance uses MyChart for online payment and paperless billing for many patients.

Message care teams

MyChart can help with non-urgent care-team messaging, but medical advice messages may be billed to insurance in some situations.

Schedule and refill

UCSF says MyChart can help with self-scheduling, prescription refill requests, and access to health information.

Two-step verification

UCSF states two-factor authentication is required for MyChart to protect personal information.

Proxy access

Parents, guardians, and representatives may need proxy access steps or forms to view another person’s information.

Open UCSF MyChart MyChart Help: 415-514-6000
MyChart emergency warning: Do not use MyChart for emergency symptoms, sudden decline, suicidal thoughts, severe pain, or time-sensitive medical problems. Call 911 or go to the nearest ER.

Medical records: Stanyan Hospital and UCSF Health requests

Records access depends on the service date, record type, MyChart availability, and whether you need a complete formal copy.

Stanyan records phone
Stanyan records hours
Monday-Friday, 9 a.m.-4 p.m. for the Stanyan Medical Records page.
UCSF Health HIM
UCSF Health Information Management Services: 400 Parnassus Ave., Room A88, San Francisco, CA 94143-0308. Phone: 415-353-2221.
MyChart first
UCSF says patients with MyChart can access most records there without a special request.
Formal request
For records not available in MyChart, use MyChart Sharing Hub, a release form, or a written signed request.
Processing note
UCSF says record requests are processed within 15 days and sent using the method the patient indicates.
Check MyChart first. Visit summaries, results, notes, and other records may already be available through the UCSF MyChart account.
Identify the service date. Stanyan’s records page separates services before October 4, 2025 from services on or after October 4, 2025.
Choose the correct request path. Use Stanyan Medical Records for older Stanyan guidance or UCSF Health Medical Records for newer UCSF Health requests.
Specify the record type. Include discharge summary, operative note, imaging report, lab result, ER note, rehab note, billing statement, or full chart.
Provide a signed authorization. Include patient name, medical record number if known, date of birth, date range, recipient, delivery method, and signature.
Records privacy note: Medical records are protected. Family members, caregivers, attorneys, insurers, and representatives may need written authorization, proxy access, or legal authority.

Billing, insurance, estimates, financial help, and service-date issues

Billing has been changing as Stanyan became fully integrated into UCSF Health. Service date can determine which bill instructions apply.

Billing need Best route What to ask
Pay a UCSF Health bill MyChart or 866-433-4035 Have your statement, account number, guarantor name, and service date ready.
Older Stanyan bill Stanyan Pay Your Bill UCSF notes different guidance for services provided before October 4, 2025 and services on or after that date.
Patient Financial Services 866-433-4035 or 415-353-3333 Balance, insurance posting, statement questions, payment options, and financial-assistance steps.
Estimate planned care 844-678-6831 Procedure, CPT code if available, insurance plan, provider, location, and expected date of service.
Financial counseling 415-353-1966 Self-pay discount, financial assistance, deposit, payment plan, and required documents.
Insurance update Patient Financial Services UCSF says to call immediately if insurance information needs updating because insurers may have timely filing rules.
Estimate warning: An estimate is not a final bill. Your final cost may change because of insurance benefits, deductibles, added tests, medications, length of stay, professional fees, and clinical changes.

Parking, valet, public transit, and drop-off

Stanyan Hospital is near Golden Gate Park, so parking and transit planning matter before a first visit.

1 Shrader St. garage

UCSF lists a parking garage at 1 Shrader St., directly across from Stanyan Hospital’s main entrance.

2250 Hayes St. lot

UCSF lists a parking lot at 2250 Hayes St., described as convenient for the cardiac catheterization laboratory, cancer center, and doctors’ offices.

Valet service

UCSF’s Stanyan parking guidance says valet service is offered at both the garage and the Hayes Street lot.

Patient drop-off

The Stanyan campus page notes a patient drop-off area in front of the hospital entrance.

Muni routes

UCSF states Stanyan Hospital is accessible by Muni bus lines 5 Fulton, 21 Hayes, and 33 Ashbury/18th Street.

Street parking

UCSF notes street parking is free but limited, with a strictly enforced two-hour time limit.

Parking call script: “My appointment is at UCSF Health Stanyan Hospital in department ____. Should I use the 1 Shrader garage, 2250 Hayes lot, valet, or patient drop-off?”

After your Stanyan Hospital visit

After-care questions usually fall into results, records, prescriptions, follow-up, billing, or care concerns.

Need test results?

Check MyChart first. For urgent, confusing, or missing results, contact the ordering provider or department.

Need full records?

Use MyChart when possible, call Stanyan Medical Records at 415-750-5767, or use UCSF Health Medical Records for newer requests.

Need medication help?

Use discharge instructions, MyChart refill tools when eligible, or the prescribing office. For severe reactions, seek urgent or emergency care.

Need a follow-up appointment?

Check the discharge paperwork and MyChart. Ask whether follow-up should be with primary care, surgery, cardiology, oncology, rehab, imaging, or another specialty.

Billing question?

Call Patient Financial Services at 866-433-4035 or 415-353-3333 with account number, date of service, and insurance information.

Care concern?

Contact the care team first when immediate inpatient help is needed, or call Patient Relations at 415-750-5789 for Stanyan feedback and concerns.

Official source checklist for UCSF Health St. Mary’s / Stanyan Hospital

Use these official UCSF pages for final verification because names, phone numbers, visitor rules, billing, records, parking, and services can change.

Official source What it verifies What to do after opening
Saint Francis and St. Mary’s are now Hyde Hospital and Stanyan Hospital Name change, UCSF integration, billing transition, MyChart access, records transition, lobby access, and patient FAQ guidance. Use this first when older records, bills, or maps still say St. Mary’s.
UCSF Health Stanyan Hospital Main hospital page, address, phone, campus overview, featured services, parking, transit, and Stanyan identity. Use for current hospital destination and campus planning.
Locations and Directions Stanyan address, main phone, Hyde address, and UCSF community hospital location routing. Use before driving or checking whether your destination is Hyde or Stanyan.
Stanyan Phone Directory Admitting, ER, medical records, radiology, lab, parking, patient relations, cardiology, surgery, rehab, and department phone numbers. Use for department-specific routing instead of calling the main line repeatedly.
UCSF Health Stanyan Hospital location page Emergency Department 24-hour access, parking garage, parking lot, and hospital location details. Use for quick hospital, ER, and parking confirmation.
Emergency Department ER Stanyan ER location, emergency medicine listing, address, and UCSF emergency department page. Use only for ER location planning when safe. Call 911 for severe symptoms.
Services at Stanyan Hospital Adolescent psychiatric services, breast imaging, cancer care, cardiac care, diabetes services, emergency care, gastroenterology, imaging, inpatient rehab, lab, orthopedics, rehab, surgery, stroke care, and women’s health. Use to confirm service availability before scheduling or arriving.
UCSF MyChart MyChart login, account setup, two-step verification, records, test results, messages, proxy access, and MyChart customer service phone. Use for digital records, billing, scheduling, and non-urgent care-team access.
Stanyan Medical Records Stanyan medical records phone, office hours, pre-October 4, 2025 guidance, patient rights, and record access limitations. Use for older Stanyan record questions and Stanyan-specific record viewing.
UCSF Health Medical Records UCSF HIM phone, MyChart record access, formal request methods, processing timeframe, fees, radiology imaging, and privacy guidance. Use for newer UCSF Health record requests and full medical-record copies.
UCSF Billing and Insurance Insurance billing, self-pay discount, estimate program, MyChart payments, paperless billing, payment phone, financial counseling, and No Surprises Act information. Use for current UCSF Health billing and statement questions.
Stanyan Pay Your Bill Stanyan billing transition, pre-October 4, 2025 payment page, online bill pay, mail payment address, and phone payment assistance. Use when an older Stanyan bill or service date creates billing confusion.
Independent guide notice: This website is not UCSF Health, UCSF Health Stanyan Hospital, a medical provider, an insurer, an emergency service, or a billing office. Always confirm urgent symptoms, appointments, visitor access, restrictions, records, medical advice, billing, estimates, and prices with UCSF Health or your licensed clinician.

UCSF Health St. Mary’s Hospital FAQs

Quick answers about the St. Mary’s name change, Stanyan Hospital address, phone, ER, MyChart, records, billing, parking, visitors, services, and appointments.

1. What is UCSF Health St. Mary’s Hospital called now?
UCSF Health St. Mary’s Hospital is now officially named UCSF Health Stanyan Hospital. Many patients still search for St. Mary’s, but UCSF pages, billing, records, and MyChart access now use the Stanyan name.
2. What is the address of UCSF Health Stanyan Hospital?
UCSF Health Stanyan Hospital is located at 450 Stanyan St., San Francisco, CA 94117, across from Golden Gate Park and north of the Panhandle.
3. What is the main phone number for UCSF Health Stanyan Hospital?
The main hospital phone number is 415-668-1000. For UCSF Health services not listed in the Stanyan phone directory, call 888-689-8273.
4. Is the Stanyan Hospital Emergency Department open 24 hours?
Yes. UCSF lists the Stanyan Emergency Department as open 24 hours a day, every day of the year. The ER phone number is 415-750-5700. Call 911 for life-threatening symptoms or unsafe transport.
5. How do I request medical records from the former St. Mary’s Hospital?
For Stanyan-specific medical records, call 415-750-5767. UCSF also directs newer record requests through UCSF Health Medical Records and MyChart. Service date matters because Stanyan’s records guidance separates services before October 4, 2025 from services on or after that date.
6. Can Stanyan Hospital patients use UCSF MyChart?
Yes. UCSF says patients now have access to health information through UCSF MyChart. MyChart can help with records, test results, messages, self-scheduling, refills, and bill payment when available for the patient’s care.
7. Where should I park for UCSF Health Stanyan Hospital?
UCSF lists a parking garage at 1 Shrader St., directly across from the hospital’s main entrance, and a parking lot at 2250 Hayes St. Valet service is listed at both locations. Street parking is limited.
8. How do I pay a UCSF Health Stanyan Hospital bill?
For current UCSF Health billing, use MyChart or call Patient Financial Services at 866-433-4035 or 415-353-3333. For older Stanyan services, check the Stanyan Pay Your Bill page because billing guidance changed during the UCSF transition.
9. What services are available at UCSF Health Stanyan Hospital?
UCSF lists Stanyan services including emergency care, cancer care, cardiac care, imaging and radiology, laboratory services, inpatient rehabilitation, outpatient rehab and therapy, orthopedics, surgical services, stroke care, women’s health, and other specialty services.
10. Who should I call with a patient concern at Stanyan Hospital?
For immediate inpatient concerns, speak with the care team or unit leadership. For patient experience or service concerns, the Stanyan phone directory lists Patient Relations at 415-750-5789.