Abbeville General Hospital address, phone, emergency department, portal, records, billing, visiting, and patient help
Abbeville General Hospital is located at 118 North Hospital Drive, Abbeville, LA 70510. The main hospital phone number is 337-893-5466, and the hospital identifies itself as a 60-bed acute care rural hospital serving Vermilion Parish and surrounding communities.
This guide is built for patients, visitors, caregivers, and families who need practical help with emergency access, hospital departments, patient room calls, registration, medical records, MyHealtheLife Portal, billing, financial assistance, visitor rules, cafeteria hours, and official source links.
Abbeville, LA 70510. Use this for GPS, rideshare, ER access, admissions, medical records, and hospital paperwork.
Use for hospital operator routing, patient room information, general questions, and department transfers.
The hospital lists 24-hour emergency care with trauma rooms, triage, isolation, and multiple treatment spaces.
Abbeville General serves Vermilion Parish and nearby communities with hospital, outpatient, clinic, and specialty services.
Use for lab results, appointments, medication renewals, bill pay, provider messaging, and selected health records.
Official reports identify the hospital as Hospital Service District #2, Parish of Vermilion, State of Louisiana, d/b/a Abbeville General Hospital.
Start here: choose the right Abbeville General Hospital action
Use this routing table before calling, driving, using the portal, requesting records, visiting a patient, or paying a bill.
| Patient or visitor need | Best action | Prepare before you go or call |
|---|---|---|
| Medical emergency | Call 911 or go to the Emergency Department. For ED department contact, use 337-898-6471. | Photo ID, insurance card if available, medication list, allergies, symptoms, and emergency contact. |
| Scheduled service or procedure | Confirm the department, registration time, insurance requirements, and whether pre-admission is needed. | Doctor order, appointment time, photo ID, insurance cards, medication list, advance directives, and payment method. |
| Patient room information | Call 337-893-5466 or 1-800-336-9046 for patient room information. | Patient full name, relationship to patient, and whether the patient agreed to directory listing. |
| Call a patient room directly | Dial 337-898-6 plus the room number when the room number is known. | Confirm the room number and avoid calling during rest, procedures, or unit quiet times. |
| Medical records | Use the online record request tool or contact Health Information Management. | Photo ID, patient name, date of birth, date range, record type, delivery method, and signed authorization. |
| Bill payment or estimate | Use the official bill-pay site or call the correct billing/estimate contact. | Statement access code, account number, insurance card, procedure description, doctor name, and date of service. |
| Financial help | Contact Financial Assistance at 337-898-6593 or visit the 1st-floor Business Office during posted hours. | Income documents, household size, insurance status, Medicaid status, bill statement, and photo ID. |
| Visitor planning | Confirm the patient’s unit and visitor rules before arriving. | Patient name, unit, room if known, visitor age, overnight request, and ID if requested. |
Abbeville General Hospital address, phone, and identity details
Use the official hospital name and address for GPS, billing, medical records, insurance, referrals, and state/federal provider verification.
| Contact item | Current detail | Best use |
|---|---|---|
| Hospital name | Abbeville General Hospital | Use for patient paperwork, GPS, records, insurance, referrals, billing, and official source checks. |
| Government/district name | Hospital Service District #2, Parish of Vermilion, State of Louisiana, d/b/a Abbeville General Hospital | Use when reviewing public reports, sales tax reports, district documents, or Louisiana public records. |
| Street address | 118 North Hospital Drive, Abbeville, LA 70510 | Main hospital campus, Emergency Department, registration, admissions, visiting, and records paperwork. |
| Main phone | 337-893-5466 | Hospital operator, patient room information, general questions, and department transfers. |
| Patient room information | 337-893-5466 or 1-800-336-9046 | Use when you need to locate a patient room or confirm whether room information is available. |
| Direct patient room dialing | 337-898-6 + room number | Use only when the patient room number is known and calls are appropriate for the patient’s condition. |
| Louisiana Department of Health listing | Abbeville General Hospital, Abbeville, LA | Authority check for public health directory verification. |
Google map, directions, arrival, and parking planning
Use the embedded map for route planning to the main hospital campus. For emergencies, follow 911 or emergency staff instructions first.
Abbeville General Hospital
118 North Hospital Drive
Abbeville, LA 70510
Main: 337-893-5466
Emergency arrival
For a life-threatening emergency, call 911 or go to the Emergency Department. Do not delay care while searching for parking instructions online.
Scheduled arrival
Arrive early enough for registration, insurance review, identification band placement, department routing, and any required pre-procedure paperwork.
Visitor arrival
Confirm patient room, unit restrictions, visitor age rules, and overnight permission before bringing children, food, flowers, or personal equipment.
What to bring
Bring photo ID, insurance cards, medication list, allergy list, advance directives, provider orders, and a small amount of personal items only.
Emergency Department and urgent-care routing
Abbeville General lists 24-hour emergency care, 24/7 orthopedic services, stroke robot access to a neurologist, trauma rooms, a triage room, isolation room, decontamination room, bereavement room, and 9 treatment rooms with 18 patient-care spaces.
Useful Abbeville General Hospital phone directory
Use direct department numbers when you know exactly what you need. If unsure, start with the main hospital line at 337-893-5466.
| Department or support need | Phone listed | Use it for |
|---|---|---|
| Main hospital and patient room information | 337-893-5466 | Operator routing, room information, general questions, and patient location help. |
| Toll-free patient room information | 1-800-336-9046 | Alternate patient room information line. |
| Emergency Department | 337-898-6471 | Emergency Department questions when calling is appropriate. Use 911 for emergencies. |
| Centralized Scheduling | 337-898-6519 | Scheduling questions and planned services routing. |
| Patient Access / Registration | 337-898-6531 | Registration, check-in, demographic, and insurance information questions. |
| Pre-admit | 337-898-6234 | Pre-admission questions before a planned hospital stay or procedure. |
| Health Information Management | 337-898-6542 | Medical records, portal support listed on the portal page, and release-of-information questions. |
| Release of Information Representative | 337-898-6591 | Help with the electronic medical record request tool if problems occur. |
| Financial Assistance | 337-898-6593 | Financial assistance, Medicaid application support, uncompensated care, and sliding fee questions. |
| Labor & Delivery / Nursery | 337-898-6450 | Labor and delivery, newborn nursery, and maternal child care unit routing. |
| Diagnostic Imaging / Off-site Imaging | 337-898-1249 | Imaging scheduling or questions for the AGH Off-site Imaging Center. |
| Laboratory | 337-898-6296 | Lab service questions, specimen timing, and testing location questions. |
| Oncology / Infusion Therapy | 337-898-6413 | Infusion therapy, oncology appointment routing, and treatment questions. |
| Sleep Center | 337-898-3945 | Sleep study information and scheduling questions. |
| Surgery | 337-898-6458 | Surgery scheduling, procedure prep, and surgical department questions. |
| Risk Management / Patient Safety | 337-898-6423 | Patient safety concerns, complaint officer route during business hours, and risk-management questions. |
Admissions, pre-admission, discharge, and what to bring
Abbeville General says hospital admission is arranged by your physician, and an identification band is placed after forms are completed.
Hospital services and patient-care areas
Abbeville General lists a broad range of hospital, outpatient, clinic, diagnostic, surgical, behavioral health, maternity, and specialty services.
| Care area | What is listed | Patient preparation |
|---|---|---|
| Emergency Department | 24-hour emergency care, stroke robot access, orthopedic services, trauma rooms, triage, bariatric room, isolation room, decontamination room, and treatment spaces. | Use 911 for life-threatening symptoms. Bring medication list, allergies, ID, and insurance if available. |
| Diagnostic Imaging & Radiology | Located on the first floor adjacent to the Emergency Room, with radiologists and licensed imaging technologists. | Bring the physician order, insurance information, prior imaging if requested, and ask about fasting or contrast instructions. |
| Laboratory / Pathology | Located on the first floor across from the PBX Operator and Scheduling Department, serving inpatients, outpatients, ED, and nursing home patients. | Ask whether fasting, timing, or special specimen handling is required. |
| Medical / Surgical Inpatient Care | Inpatient care for medical and surgical conditions, including a 7-bed telemetry unit on 2 North for cardiac monitoring needs. | Ask about room location, nursing unit, visitor rules, discharge planning, home medications, and follow-up care. |
| Outpatient and surgical services | Outpatient surgery, surgical services, anesthesia services, and on-call emergency/weekend/holiday coverage by qualified surgery staff. | Confirm fasting, driver requirement, medication holds, arrival time, discharge plan, and post-procedure restrictions. |
| Labor & Delivery / Newborn Nursery | Maternal child care services, labor and delivery, and nursery contact through the phone directory. | Ask about entrance, visitor/support person rules, overnight rules for children, birth plan, and what to bring. |
| Behavioral Medicine Center | A 16-bed inpatient adult behavioral medicine unit in partnership with Compass Health for adults 18 and older. | Confirm admission criteria, visiting hours, permitted belongings, medication list, and safety rules before arriving. |
| Infusion Therapy Center | Outpatient infusions and injections on the 3rd floor of the hospital in the Cancer Center & Infusion Center. | Bring orders, treatment schedule, allergy list, medication list, hydration/snack guidance, and insurance information. |
| Sleep Center | Located on the third floor, offering overnight and home sleep studies; sleep studies are listed Monday through Thursday nights beginning at 7:00 PM. | Ask what to bring, medication rules, arrival time, insurance authorization, and whether home testing is appropriate. |
| Rural Health Clinics | AGH Clinic, Women’s Health of Vermilion, Pediatric Clinic, Erath/Delcambre Community Clinic, and Maurice Community Care Clinic. | Confirm clinic location, appointment availability, insurance, sliding fee eligibility, and whether the issue should go to ED instead. |
MyHealtheLife patient portal, self-enrollment, mobile access, and limits
Abbeville General’s portal page says the patient portal can be used to view lab results, view and schedule appointments, request medication renewals and refills, pay bills online, communicate with providers, and more.
Portal self-enrollment
Patients may self-enroll at the official MyHealtheLife portal link or provide an email address to a member of the healthcare team during a visit.
Portal support
The portal page lists portal support at 337-898-6542. The older portal brochure also references a portal support line, so call the main hospital if a number does not route correctly.
What portal can show
The official portal brochure says users may view medical conditions, lab results, radiology results, immunization records, allergies, prescriptions, and other information online.
Portal limits
The portal may show only parts of the record associated with a provider, and some sensitive or delayed results may not appear. Use the medical records process for official complete records.
Medical records, release of information, copies, amendments, and fees
Abbeville General offers an online patient record request tool and also lists Health Information Management contacts for records support.
| Records task | Best route | What to prepare |
|---|---|---|
| Request records online | Use the official online patient record request tool when available. | Driver’s license or photo ID, patient details, authorization signature, date range, and delivery method. |
| Call Health Information Management | Call 337-898-6542 or 1-800-336-9046 during listed weekday hours. | Patient name, date of birth, date of service, requested records, and recipient information. |
| Electronic request problem | Call Release of Information Representative at 337-898-6591 or 1-800-336-9046. | Error message, browser used, ID image issue, authorization issue, and request reference if available. |
| Inspect or receive copies | The privacy notice says patients may inspect and obtain a paper or electronic copy after contacting HIM and signing authorization. | Photo ID, signed medical authorization, preferred format, and specific pages or date range. |
| Understand copy fees | The privacy notice says ten pages may be free, then listed per-page copy charges may apply for additional pages. | Ask for the current fee before ordering a full chart, especially for long inpatient stays. |
| Request amendment | Submit a written amendment request to Health Information Management using the hospital’s amendment process. | Incorrect item, requested correction, supporting documents, date of service, and patient signature. |
| Send records to another provider | Ask HIM or your care team how to send records directly to the receiving provider. | Receiving doctor/facility name, phone, fax, email, appointment date, and exact records needed. |
Billing, insurance, online bill pay, charge estimates, and price transparency
Abbeville General’s billing page gives a bill-pay route, financial assistance information, Medicaid application support, and charge-estimate information for scheduled services.
| Billing topic | Official detail | Practical patient note |
|---|---|---|
| Online bill pay | Use abbevillegeneral.paymyhealthbill.com with the access code from the patient statement. | Use only official payment links and compare your statement with your insurance EOB. |
| Business Office | Business Office line listed in the phone directory: 337-898-6517. | Use for account questions, payment routing, and statement help if online bill pay is unclear. |
| Financial Assistance office | Located on the 1st floor Business Office; Monday through Friday, 8:00 AM to 4:30 PM and by appointment; phone 337-898-6593; fax 337-898-6506. | Ask early if you cannot pay, are uninsured, or need Medicaid application help. |
| Charge estimates | For charge information for scheduled services, hospital charges page directs inquiries to 337-898-6597 during normal business hours from 7:30 AM to 4:00 PM. | Estimates are not final bills and may not include physician, surgeon, radiologist, pathologist, or other separately billed provider fees. |
| Insurance check-in | The billing page says to provide insurance information, present identification, and take a photo if applicable each time you present for services. | Bring current insurance card even if you have been seen before. |
| Medicaid portal | The billing page links to the Louisiana Medicaid Self Service Portal. | Ask Financial Assistance whether Medicaid, uncompensated care, or sliding fee support may apply. |
Financial assistance, Medicaid application help, uncompensated care, and sliding fee programs
Abbeville General says financial assistance is available for patients without insurance and lists multiple support programs.
Financial Assistance contact
Call 337-898-6593 or fax 337-898-6506. The office is listed on the hospital’s 1st floor Business Office.
Office hours
The billing page lists Financial Assistance office hours as Monday through Friday, 8:00 AM to 4:30 PM, and by appointment.
Programs listed
Programs include Certified Medicaid Application Center, Uncompensated Care for the hospital, and Sliding Fee Scale for Rural Health Clinics.
Drop box
The billing page states that a drop box is available. Keep copies of anything you submit.
| Financial help need | What to ask | Documents to prepare |
|---|---|---|
| No insurance | Ask whether Medicaid, uncompensated care, self-pay discount, or financial assistance may apply. | Photo ID, proof of residence, income proof, household size, bill statement, and dates of service. |
| Rural Health Clinic bill | Ask whether the Sliding Fee Scale for Rural Health Clinics applies to your visit. | Clinic name, visit date, income documents, household information, and insurance status. |
| Hospital bill hardship | Ask whether an application can pause collection review while eligibility is checked. | Current statement, insurance EOB, income proof, unemployment documents if applicable, and hardship explanation. |
| Estimate before care | Ask for an estimate and whether it includes hospital charges only or also professional fees. | Procedure description, doctor name, office phone, insurance company, policy holder, policy number, and group number. |
Visiting hours, ICU, maternal child care, psychiatric unit, and overnight rules
Visitor rules are designed to support patient safety, quiet recovery, and unit-specific clinical needs. Exceptions may be made for critically ill, laboring, emergency surgery, and pediatric patients when approved.
| Area | Listed visitor guidance | Practical note |
|---|---|---|
| General visitation | General visiting hours are listed as 6:00 AM to 8:00 PM on the current visitor page. | Some pages or older listings may vary, so confirm with the unit before arrival. |
| Overnight visitor | Only one person may spend the night with a patient, permission must be granted by nursing personnel, and the person must stay in the patient’s room. | Ask the nurse before assuming overnight stay is allowed. |
| Children | Children under 12 must be accompanied by an adult for general visiting. | Do not bring sick children, and confirm unit rules first. |
| ICU | ICU visiting hours are listed as 6:00 AM to 8:00 PM. Only two family members are allowed at one time, and children under 12 are not allowed into ICU. | Sleep chairs may be available for one person to stay overnight with the patient. |
| Maternal Child Care Unit | Visiting hours are listed as 6:00 AM to 8:00 PM, and children under 14 are not allowed to spend the night. | Confirm support-person, sibling, nursery, and overnight rules before arrival. |
| Psychiatric Unit | Visiting hours are listed as 3:30 PM to 4:30 PM daily. Visitors under 14 are not allowed on the unit, with special exceptions subject to approval. | Call ahead for behavioral health visitor rules, permitted items, and safety restrictions. |
Abbey Café, meals, guest trays, and visitor food planning
Abbey Café is located on the first floor south of the main lobby and serves visitors and staff.
| Meal period | Weekday hours | Weekend and holiday hours |
|---|---|---|
| Breakfast | 6:30 AM – 9:30 AM | 7:00 AM – 9:00 AM |
| Lunch | 10:45 AM – 1:30 PM | 11:00 AM – 1:00 PM |
| Supper | 4:15 PM – 6:00 PM | 4:45 PM – 5:30 PM |
Patient rights, privacy, accessibility, interpreter help, and complaints
Abbeville General publishes patient rights, nondiscrimination, privacy, infection prevention, and accessibility information for patients and visitors.
| Patient support topic | What to know | Contact or action |
|---|---|---|
| Complaint or concern | The patient rights page says to contact the Charge Nurse, Administrative Operating Officer, or Complaint Officer for a complaint. | Complaint Officer / Risk Management / Patient Safety: 337-898-6423 during business hours. |
| Abuse or neglect report | The patient rights page lists the DHH Health Standards section toll-free number for abuse or neglect reports. | Call 1-866-280-7737 when appropriate. |
| Nondiscrimination | Abbeville General says it does not deny, exclude, or discriminate in services, benefits, facilities, or care based on protected categories. | Ask registration, the charge nurse, or hospital leadership if you need help accessing care. |
| Accessibility | The accessibility page says programs and activities are accessible to disabled persons, including people who are deaf, hard of hearing, blind, or have other sensory impairments. | Ask before arrival if you need interpreter help, accessibility support, or communication assistance. |
| Privacy Officer | The privacy notice lists Privacy Officer contact information for privacy questions and complaint reporting. | Privacy Officer: 337-898-6112; email wendy.broussard@abbevillegeneral.com. |
| Tobacco-free campus | Abbeville General campuses are listed as 100% tobacco-free and smoke-free. | Do not smoke, vape, or use tobacco on hospital campus properties. |
Official and authority source checklist used for this guide
This section helps patients verify live details directly from Abbeville General, public health sources, and official PDFs before acting.
| Source | What it verifies | When to open it |
|---|---|---|
| Abbeville General official website | Hospital identity, services navigation, clinics, patient links, news, and main campus address. | Start here before relying on third-party directories. |
| Locations & Contacts | 118 North Hospital Drive address, patient room information, and direct room dialing format. | When confirming address or room-call routing. |
| Phone Directory | Department numbers for ED, HIM, financial assistance, lab, surgery, ICU, pharmacy, registration, and more. | When you need a direct department line. |
| Emergency Department | 24-hour emergency care, ED rooms, trauma rooms, triage, stroke robot, orthopedic services, and ED layout. | When checking emergency-care capability after calling 911 if needed. |
| Our Services | Service categories including imaging, behavioral medicine, cancer center, ED, infusion, ICU, lab, surgery, clinics, sleep center, telemedicine, and more. | When confirming whether a service is offered. |
| Patient Portal | MyHealtheLife features, self-enrollment, invitation process, login route, mobile access, and portal support. | When enrolling, logging in, or using portal tools. |
| Electronic Request for Records | Online record request tool and release-of-information support contact. | When requesting records without visiting the hospital in person. |
| Charges, Billing and Insurance | Bill pay link, insurance check-in, financial assistance office, Medicaid application support, and pricing transparency links. | When paying a bill or checking insurance/financial help. |
| Hospital Charges | Charge estimate process, estimate phone number, estimate limitations, and information needed for an estimate. | Before scheduled procedures or tests when cost matters. |
| For Visitors | Visitor hours, overnight rules, ICU rules, Maternal Child Care rules, psychiatric unit visitor restrictions, and exception categories. | Before visiting a patient or bringing children. |
| Sales Tax & Reports | Hospital Service District #2 identity, sales tax district context, public reports, 340B, performance reports, and CHNA references. | When confirming district/government-reporting context. |
| Louisiana Department of Health listing | State health directory listing for Abbeville General Hospital. | For public health directory verification. |
| MyHealtheLife Portal brochure PDF | Portal record access, lab/radiology result notes, security statement, email invitation process, and registration checklist. | When learning portal setup and portal limitations. |
| Notice of Privacy Practices PDF | Privacy rights, medical record rights, copy timing, copy fees, amendment process, confidentiality requests, and Privacy Officer contacts. | When requesting records, asking privacy questions, or disputing information in your record. |
Important medical and emergency notice
This page helps with hospital navigation, contact details, records, billing, visitor information, and patient preparation. It is not medical advice.
Abbeville General Hospital FAQs
These questions focus on the Abbeville LA address, phone numbers, Emergency Department, patient rooms, portal, records, billing, financial assistance, visiting, and services.