Vhc Health – Virginia: Contact & Patient Info

by
Arlington, Virginia · Hospital Patient Guide · Updated September 2026

VHC Health Virginia Hospital Center address, phone, emergency access, parking, portal, records, billing, and patient help

VHC Health, formerly widely known as Virginia Hospital Center, is located at 1701 North George Mason Drive, Arlington, VA 22205. The main hospital phone number is 703-558-5000.

This guide is written for patients, visitors, caregivers, and out-of-town families who need practical details before driving, parking, going to the Emergency Department, using MyVHC, requesting records, paying a bill, finding financial help, or visiting a patient.

Call Hospital: 703-558-5000 Official VHC Health Site Open MyVHC Pay as Guest
Emergency warning: For chest pain, stroke symptoms, severe breathing trouble, major injury, uncontrolled bleeding, severe allergic reaction, overdose, loss of consciousness, or any life-threatening symptom, call 911 or go to the nearest Emergency Department. Do not use MyVHC messaging for emergencies.
Main campus address 1701 N. George Mason Drive

Arlington, VA 22205. Use this for GPS, rideshare, emergency routing, patient records, and general hospital navigation.

Main phone 703-558-5000

Use for operator routing, general patient information, hospital departments, and after-hours direction.

NPI 1790785996

Listed for Virginia Hospital Center Arlington Health System as a general acute care hospital.

Patient portal MyVHC

Use for appointments, test results, refill requests, messages, bills, and proxy access when available.

Portal support 703-717-7800

MyVHC support is also listed at MyVHCHelp@vhchealth.org for activation or login help.

Hospital category Not-for-profit hospital

Public directories identify VHC Health as a not-for-profit teaching hospital serving Northern Virginia.

Start here: choose the right VHC Health action

Use this routing table before you drive, call, use MyVHC, request records, or pay a bill.

Need Best action Prepare first
Medical emergency Call 911 or go to the Emergency Department on the VHC Health main campus. Photo ID, insurance card if available, medications, allergies, symptoms, and emergency contact.
Scheduled appointment Confirm the correct building, entrance, parking zone, and provider location before arrival. Appointment time, provider name, order, photo ID, insurance card, referral, and copay method.
Find parking Use the campus map, MyVHC/VHC app wayfinding, or department-specific parking instructions. Building name, entrance number, garage zone, and extra time for construction or campus changes.
Patient portal access Log in to MyVHC or request an activation code. Date of birth, contact information, last four digits of SSN if requested, email, and phone number.
Medical records Use MyVHC for available portal records or contact Health Information Management for official records. Patient name, date of birth, date range, recipient, record type, signature, and photo ID.
Bill payment Use MyVHC Pay as Guest or log in to MyVHC for saved payment methods and account history. Guarantor name, account number, visit account, statement, insurance EOB, and payment method.
Financial assistance Ask VHC Health billing or financial counseling before ignoring a bill. Income documents, household size, insurance status, bill statement, and dates of service.
Visitor planning Confirm the patient’s unit, visitor rules, entrance, and parking zone before leaving. Patient full name, unit, room if known, photo ID, phone charger, and quiet waiting plan.

VHC Health address, phone, fax, and identity details

VHC Health is also known by its legacy name, Virginia Hospital Center. Use the correct name and address for records, billing, referrals, rideshare, and insurance paperwork.

Contact item Current detail Best use
Current public name VHC Health Use for current portal, website, campus maps, app, and patient-facing materials.
Legacy name Virginia Hospital Center You may still see this name on older records, insurance documents, maps, or third-party listings.
Main hospital address 1701 North George Mason Drive, Arlington, VA 22205 Use for main campus directions, Emergency Department navigation, and general hospital records.
Main phone 703-558-5000 Operator routing, general patient information, department transfer, and after-hours direction.
Main fax listed in NPI registry 703-558-5757 Confirm with the receiving department before faxing protected health information.
NPI 1790785996 Insurance paperwork, provider verification, and general acute care hospital identification.
Name confusion note: Search results may show VHC Health, Virginia Hospital Center, Virginia Hospital Center Arlington Health System, VHC Health Medical Group, or VHC Health Outpatient Pavilion. For the main hospital, verify that the location is 1701 N. George Mason Drive, Arlington, VA 22205.

Google map, campus directions, Metro, and bus access

Use this map for the main hospital campus. Campus signage, construction, and department moves can affect the best entrance, so confirm directions for time-sensitive care.

VHC Health / Virginia Hospital Center
1701 North George Mason Drive
Arlington, VA 22205
Main: 703-558-5000

Use the embedded map for route planning only. For emergencies, follow emergency signs, call 911, or call the hospital main number if you need operator direction.
Route Directions Patient note
From I-95 / I-395 north Exit onto N. Glebe Road, turn left onto Washington Boulevard, then right onto N. George Mason Drive. Allow extra time during morning commuter traffic.
From I-66 eastbound Take Exit 71 toward N. Fairfax Drive, turn left onto N. Glebe Road, left onto Washington Boulevard, then right onto N. George Mason Drive. I-66 restrictions can apply during weekday commuter windows.
From I-66 westbound Take Exit 71 toward N. Glebe Road, turn left onto N. Glebe Road, right onto Washington Boulevard, then right onto N. George Mason Drive. Check current I-66 rules before relying on this route.
From Washington, DC Use the 14th Street Bridge, continue to I-395 South, turn right onto N. Glebe Road, left onto Washington Boulevard, then right onto N. George Mason Drive. Add extra time for bridge traffic and event-day congestion.
Metro and bus Ballston is the closest Metro station listed in VHC-related directions. ART bus 51 or 52 may connect to N. George Mason Drive on weekdays. Confirm current ART bus schedules before leaving because route timing can change.

Campus parking, entrances, and wayfinding

VHC Health’s campus has multiple zones, medical office buildings, parking garages, lobbies, and specialty destinations. Do not assume every appointment uses the same entrance.

Use your appointment location

Before arrival, confirm whether you need the main hospital, Emergency Department, Women & Infant Health, Medical Offices A/B/C/D, Outpatient Pavilion, Cancer Resource Center, or another campus destination.

Use the VHC Health app

The VHC Health app describes a “Find my way” feature that can help patients navigate to an appointment and nearest parking garage on the VHC Health campus.

Parking zones can matter

Older campus maps show zones and garages such as Zone A, Zone B, Zone C, Parking A, Parking B, Parking C, Lobby A, Lobby B, and Lobby C.

Do not block ambulance access

Campus maps label ambulance-only access near emergency routing. Use visitor and patient parking areas unless emergency staff direct otherwise.

Emergency Department
Follow emergency signage and staff instructions. If the situation is life-threatening, call 911 rather than trying to navigate the campus alone.
Women & Infant Health
Some campus maps and visitor updates identify a Women & Infant Health entrance near Zone C and Lobby C. Confirm labor, delivery, and newborn-care entry instructions before arrival.
Cancer Resource Center
VHC-related parking directions reference walking from Parking C toward the Cancer Resource Center and Lobby C area.
Conference or foundation visits
Use the destination-specific instructions rather than the Emergency Department or main clinical entrances.
Parking checklist: Save your appointment confirmation, provider name, building/zone, garage name, floor, and entrance number before leaving home. Take a photo of your parked location so you can find your vehicle after the visit.

Emergency Department and urgent-care routing

VHC Health’s main campus includes emergency care. MyVHC terms specifically warn patients not to use portal messaging for emergencies.

Life-threatening emergency
Call 911 or go to the nearest Emergency Department. Do not wait for a portal reply, appointment opening, or routine office callback.
VHC main campus
Use 1701 N. George Mason Drive, Arlington, VA 22205 for main campus emergency navigation.
Bring if possible
Photo ID, insurance card, current medications, allergies, recent test results, advance directive information, and emergency contact.
Portal warning
MyVHC is for non-emergency communication and record access. For emergencies, call 911 or go to an Emergency Department.
Go now, not later: Stroke symptoms, chest pain, major trauma, uncontrolled bleeding, severe breathing trouble, sudden confusion, severe allergic reaction, fainting, overdose, or pregnancy emergency should not wait for a regular appointment.

Appointments, pre-arrival steps, and check-in preparation

VHC Health has hospital services, medical group offices, outpatient services, virtual urgent care, and specialty clinics. Scheduling route depends on the department.

Confirm the exact department. Ask whether your visit is at the main hospital, an outpatient pavilion, a medical office building, Express Care, radiology, lab, pharmacy, Women & Infant Health, cancer services, or a specialty clinic.
Use MyVHC when available. MyVHC can help patients manage appointments, view details of past and upcoming visits, send non-urgent messages, view test results, and request prescription renewals.
Bring required documents. Bring photo ID, insurance card, referral if needed, provider order, medication list, allergies, payment method, and any pre-registration instructions.
Ask about arrival time. Imaging, surgery, endoscopy, childbirth, infusion, and specialty procedures may require earlier arrival, fasting, medication holds, or a driver.
Check parking before you leave. Use VHC campus map guidance or the app wayfinding feature so you do not park in the wrong zone or enter the wrong building.
Virtual urgent care note: VHC Health has promoted virtual urgent-care visits seven days a week from 7:00 AM to 11:00 PM. Use this only for appropriate non-life-threatening urgent needs, not emergencies.

Hospital services and patient-care areas

VHC Health listings and partner pages describe a broad hospital campus with emergency, maternity, oncology, cardiac, outpatient, imaging, pharmacy, lab, surgery, and rehabilitation-related services.

Care area What patients commonly need Helpful preparation
Emergency care Emergency Department care for serious illness or injury. Call 911 for life-threatening symptoms; bring medications, allergies, and emergency contacts if possible.
Maternity and Women & Infant Health Pregnancy, labor, delivery, newborn care, women’s health, and related services. Confirm entrance, support-person rules, pre-admission steps, parking zone, and what to bring.
Cancer care Cancer Resource Center, oncology support, treatment navigation, and support resources. Bring referral, imaging, pathology, medication list, insurance information, and prior oncology notes.
Heart and vascular care Cardiac testing, cardiac rehabilitation, cardiology, vascular diagnostics, and hospital-based care. Ask about pre-authorization, fasting, medication holds, and whether a driver is required.
Imaging and radiology X-ray, CT, MRI, ultrasound, women’s imaging, and diagnostic imaging appointments. Bring the provider order, insurance card, prior imaging if requested, and ask about contrast or fasting instructions.
Surgery and endoscopy Outpatient and hospital procedures, surgery prep, recovery, and discharge planning. Confirm arrival time, fasting, medication holds, ride home, advance directive, and post-procedure restrictions.
Lab and pharmacy Laboratory testing, outpatient pharmacy, medication questions, and refill coordination. Ask whether labs require fasting and whether prescriptions should be filled before discharge.
Outpatient Clinic Community clinic services for eligible patients, including adults with or without insurance in some listings. Call ahead because appointment rules, eligibility, insurance rules, and fees vary by clinic program.

MyVHC patient portal, app, activation, proxy access, and security

MyVHC is VHC Health’s branded version of MyChart. It gives patients secure online access to portions of their medical record and care-management tools.

What MyVHC can do

  • Request or manage appointments.
  • View health summary information.
  • View test results.
  • Request prescription renewals.
  • Communicate electronically with the care team for non-urgent issues.
  • Pay as guest or use account billing tools when available.

Portal support

For MyVHC activation or login help, VHC Health lists 703-717-7800 and MyVHCHelp@vhchealth.org. Activation codes may come from a visit, after-visit summary, billing statement, text, email, or online self-signup.

Proxy access

Adults may request proxy access for a family member or another person they help manage, but each adult must have their own MyVHC account. Do not use your own account to ask questions about another adult unless proxy access is set up correctly.

Security warning

Use only the official MyVHC portal or official MyChart app. Be careful with unexpected emails or texts claiming to offer benefits, kits, or packages.

Portal limit: MyVHC is not the full official medical record and should not be used for emergency communication. Use the official records process for complete records and call 911 for emergencies.

Medical records, amendments, portal results, and record transfers

Patients can see portions of their information in MyVHC, but official medical records may require a separate request through VHC Health’s Health Information Management process.

Records task Best route What to include
View test results Log in to MyVHC and check results and provider comments when available. Notification preferences, appointment date, ordering provider, and follow-up questions.
Request full official records Use VHC Health’s medical records process rather than assuming MyVHC contains everything. Patient name, date of birth, date range, record type, recipient, delivery method, signature, and ID.
Correct inaccurate information MyVHC FAQ directs patients to complete a Request for Amendment of a Medical Record form. Incorrect item, requested correction, supporting document, contact information, and signature.
Send records to another provider Ask Health Information Management or your care team how to send records to the receiving provider. Receiving provider name, facility, phone, fax, email, date of appointment, and specific records needed.
Family access Use proxy access where appropriate instead of sharing login credentials. Relationship, patient permission, required proxy form, and correct patient account.
Records packet checklist: Ask for discharge summary, emergency visit note, operative report, lab results, imaging reports, medication list, allergy list, itemized bill, and follow-up instructions when another provider or insurer needs a complete packet.

Billing, MyVHC Pay as Guest, estimates, account numbers, and insurance paperwork

Hospital billing can involve more than one account or visit. MyVHC Pay as Guest explains that a guarantor is the person responsible for payment and a visit account groups charges from a single visit.

Pay as Guest

Use the MyVHC Pay as Guest tool if you have the guarantor and account details from your statement. Logging in to MyVHC may provide more saved payment and history options.

Guest estimates

MyVHC includes a Guest Estimates option. Estimates are not final bills, and your actual cost can depend on insurance, deductible, additional services, provider fees, and clinical changes.

Insurance paperwork

Keep your EOB, itemized bill, account number, date of service, provider name, facility name, and payment receipts. Ask billing whether you need a corrected claim, itemized statement, or insurance rebill.

Separate bills

Hospital visits can produce separate facility, physician, radiology, pathology, anesthesia, emergency, or outside-provider bills. Match each bill to its date of service before paying.

Before scheduled care
Ask whether prior authorization is needed, whether VHC Health is in network, and whether a Good Faith Estimate or patient estimate is available.
After you get a bill
Compare the statement with your insurance EOB. Ask for an itemized bill if charges are unclear or if you need documentation for reimbursement.
Payment plan
Ask billing or financial counseling about payment-plan options before the account becomes overdue.
Suspicious payment links
Use official VHC Health or MyVHC payment links. Do not enter payment information from unexpected texts or emails unless you verify the link independently.

Financial assistance, outpatient clinic eligibility, and low-cost care options

VHC Health is a not-for-profit hospital, and financial help may be available for eligible patients. Eligibility and documents vary, so confirm directly with VHC Health before assuming a discount applies.

Financial need What to ask Documents to prepare
Cannot pay a hospital bill Ask for the current financial assistance application, eligibility rules, deadline, and whether collection activity can pause while the application is reviewed. Photo ID, income proof, household size, insurance status, bill statement, tax return if requested, and hardship explanation.
Need reduced-fee outpatient care Ask whether the VHC Outpatient Clinic is appropriate and whether eligibility is limited by county, age, insurance, or income. Address proof, income proof, insurance card if any, medication list, and appointment reason.
Need estimate before service Ask about patient estimates, Good Faith Estimate rights, in-network status, and whether the estimate includes facility and professional fees. Procedure name, CPT code if available, provider name, insurance card, date of service, and diagnosis if known.
Need charity care review Ask for financial counseling and the current application route rather than waiting until the account is overdue. Pay stubs, unemployment information, benefit letters, bank statements if requested, and medical bill copies.
Community-care note: Arlington County’s low-cost healthcare page lists VHC Outpatient Clinic separately from the main hospital and says appointments are required. Always verify eligibility and current fees with the clinic before relying on an older directory entry.

Visitor planning, entrances, support people, and campus safety

Visitor rules can change because of infection control, patient safety, unit-level needs, behavioral health rules, maternity rules, or emergency operations.

Confirm the patient location

Before arriving, ask the patient or unit for the building, lobby, floor, room, visiting window, and whether the patient can receive visitors.

Bring photo ID

Hospitals may require visitor check-in, badges, or security screening. Bring ID and allow extra time before reaching the room.

Women & Infant Health

Labor, delivery, postpartum, NICU, and newborn-care areas may have separate visitor and support-person rules. Confirm before arrival.

Emergency Department visitors

ED visitor limits may depend on patient condition, safety, infection-control restrictions, room size, and staff direction.

Do not bring restricted items: Avoid bringing strong fragrances, large valuables, outside medication, unsafe food, pets, weapons, or anything the patient’s unit has not approved.

Useful VHC Health numbers to verify before calling

The numbers below appear in public hospital/directory sources. Because phone trees change, use the main hospital number if a direct line does not work.

Department or support need Phone listed Use carefully for
General / patient information 703-558-5000 Operator routing, hospital department transfer, general questions, and main campus help.
MyVHC portal support 703-717-7800 Activation code, login help, username/password support, and portal questions.
TTY for hearing-impaired callers 703-558-5551 Accessibility and telecommunications support.
Patient Experience 703-558-6195 Patient concerns, compliments, service issues, and escalation guidance.
Medical Records 703-558-6116 Records request questions. Confirm fax, email, and form requirements before submitting PHI.
Billing and insurance 703-558-6391 Billing questions, insurance paperwork, statements, and account support.
Financial Assistance 703-558-2492 Financial counseling and assistance questions. Confirm current application instructions before sending documents.
Radiology appointments 703-558-8500 Imaging scheduling questions and order-related appointment help.
Outpatient Pharmacy 703-717-7750 Discharge medication, outpatient medication, and refill coordination when appropriate.
Security non-emergency 703-558-6430 Non-emergency campus safety questions. Call 911 for active threats or emergencies.
Best calling method: Start with the main hospital number if you are unsure. Ask the operator to route you by department name, provider name, building, or reason for the call.

What normal listings miss about VHC Health

Basic search results usually show only a name, address, phone number, or star rating. That is not enough for patients navigating a multi-building hospital campus.

Common search result Why it is incomplete What this guide adds
“Virginia Hospital Center” name only Patients may not realize Virginia Hospital Center is now branded as VHC Health. Explains current and legacy names so insurance, maps, portal, and records are not confused.
Address and phone only Does not explain which building, zone, entrance, or parking garage to use. Campus navigation, garage/zone awareness, app wayfinding, and Metro/bus route notes.
Portal link only Does not explain activation codes, support number, proxy access, security, or emergency limits. MyVHC workflow, support contact, portal limits, and account-safety warnings.
Bill-pay page only Patients may not understand guarantor, visit account, insurance EOB, estimates, or separate bills. Billing checklist, payment preparation, estimate questions, and financial-assistance workflow.
Services list only Does not tell patients what to bring or how different services route across campus. Procedure prep, imaging prep, maternity entry planning, records checklist, and visitor preparation.

Official and authority source checklist used for this guide

This section keeps the article transparent and helps patients verify live details before acting.

Source What it verifies When to open it
VHC Health official website Current hospital branding, patient resources, care and treatment pages, locations, and official navigation. Before using any third-party directory or outdated Virginia Hospital Center link.
MyVHC login Portal login, VHC Health address, MyVHC support contact, test results, appointments, refills, messaging, and fraud warning. When accessing the patient portal or paying attention to security notices.
MyVHC FAQ Portal features, activation code process, test-result timing, proxy access, support number, and emergency limitations. When setting up, recovering, or using MyVHC.
MyVHC Pay as Guest Guest bill payment, guarantor explanation, visit account explanation, and bill-payment route. When paying a bill without logging in.
MyVHC Guest Estimates Patient-estimate access for selected services. Before scheduled non-emergency services when you need a cost estimate.
NPPES NPI Registry Organization NPI, general acute care hospital taxonomy, address, main phone, and fax listing. For insurance, provider verification, and formal hospital identification.
Joint Commission provider locator Virginia Hospital Center Arlington Health System address, phone, and accreditation-related listing. For independent accreditation/provider-locator verification.
211 Virginia hospital listing Hospital listing, address, phone, service area, languages, appointment note, and broad hospital service categories. For community-resource style verification.
Arlington County low-cost healthcare page VHC Outpatient Clinic listing, appointment requirement, eligibility notes, and reduced-fee/charity care context. If you are seeking low-cost outpatient clinic options in Arlington.
VHC Foundation parking and directions PDF Campus parking/walking notes, zones, lobbies, Medical Office Buildings, Emergency label, Ballston Metro, ART bus 51/52, and major driving directions. For supplemental campus map and directions context.
Independent guide notice: USHospitalGuides.com is not VHC Health, not Virginia Hospital Center, not an emergency service, and not a government agency. Use official VHC Health links, MyVHC, 911, or the hospital phone number for final medical, billing, records, visitor, and emergency decisions.

Important medical and emergency notice

This page helps with hospital navigation, contact details, parking, portal, records, billing, and visitor information. It is not medical advice.

Do not delay urgent care. For emergency symptoms, call 911 or go to the nearest Emergency Department. Online information cannot determine whether your condition is safe to wait.

VHC Health Virginia Hospital Center FAQs

These questions focus on address, phone, emergency access, parking, MyVHC, records, billing, financial help, visitor planning, and patient support.

1. What is the address for VHC Health Virginia Hospital Center?
VHC Health Virginia Hospital Center is located at 1701 North George Mason Drive, Arlington, VA 22205. Use this address for the main campus, emergency routing, records, insurance paperwork, and rideshare navigation.
2. What is the main phone number for VHC Health?
The main hospital phone number is 703-558-5000. Use it for operator routing, general patient information, department transfers, and hospital navigation questions.
3. Is Virginia Hospital Center the same as VHC Health?
Yes, Virginia Hospital Center is the legacy name many patients still use. The current public branding is VHC Health, and older records, insurance documents, or directories may still reference Virginia Hospital Center.
4. What should I do for an emergency at VHC Health?
For life-threatening symptoms, call 911 or go to the nearest Emergency Department. Do not use MyVHC messages for emergencies because the portal is for non-emergency communication and record access.
5. How do I use MyVHC?
MyVHC is VHC Health’s branded MyChart portal. It can help patients manage appointments, view test results, request prescription renewals, see health summary information, send non-urgent messages, and access billing tools when available.
6. Who do I contact for MyVHC login or activation help?
For MyVHC activation or login help, call 703-717-7800 or use MyVHCHelp@vhchealth.org. Activation codes may be provided during a visit, on an after-visit summary, on a billing statement, by text or email, or through self-signup.
7. How do I request medical records from VHC Health?
Use MyVHC for available portal information, but request official records through VHC Health’s Health Information Management process when you need a complete medical record. Prepare patient information, date range, record type, recipient, delivery method, signature, and photo ID.
8. How do I pay a VHC Health bill?
You can use MyVHC Pay as Guest or log in to MyVHC. Have the guarantor name, account number, visit account information, date of service, insurance EOB, and payment method ready before paying.
9. Does VHC Health offer financial assistance?
Financial assistance or reduced-fee options may be available for eligible patients, but requirements change. Ask VHC Health billing or financial counseling for the current application, documents, deadlines, and payment-plan options before ignoring a bill.
10. What should visitors know before going to VHC Health?
Visitors should confirm the patient’s unit, room, building, entrance, parking zone, visitor rules, and any ID requirements before arriving. Rules may vary for Emergency Department, maternity, behavioral health, infection-control, or unit-specific situations.