Waipahu Waikele Pet Hospital contact, map, 24/7 emergency care, services, boarding, forms, and visit help
Waipahu Waikele Pet Hospital is located at 94-485 Koaki Street, Waipahu, HI 96797. The main phone number is 808-671-7387, and the clinic lists regular appointment hours 7 days a week from 7:00 am to 8:00 pm.
This guide is built for pet owners who need more than a basic listing. It covers emergency access with a doctor on-site 24/7, appointment planning, forms, boarding admission rules, exotic pet care, supplies, payment options, medical records, Hawaii quarantine planning, and practical arrival steps.
Part of the Pet Hospitals of Hawaii network and serving Leeward and Oahu pet owners.
Waipahu, HI 96797. Use the official “Koaki” spelling for GPS, forms, and records.
Use for appointments, emergencies, records, boarding, supplies, payment questions, and forms.
Listed as open 7 days a week for regular hospital access.
Call first when possible so the team can guide arrival and triage.
Official details also mention 2 surgical suites, digital radiology, in-house lab, pharmacy, boarding, and ample parking.
Start here: choose the right action for your pet
Use this table before calling, driving, submitting forms, or requesting boarding. It separates routine care from urgent care, emergency care, boarding, and records.
| Your need | Best action | Prepare before contacting the hospital |
|---|---|---|
| Routine exam or vaccines | Call or use the official appointment link. | Pet name, species, age, vaccine history, symptoms if any, and preferred appointment window. |
| Emergency symptoms | Call 808-671-7387 and follow emergency arrival instructions. | Symptoms, start time, medication list, toxin packaging if relevant, and safe transport. |
| Exotic pet care | Call first and confirm the correct appointment type. | Species, age, habitat, diet, heat/lighting setup, stool/appetite changes, and photos of enclosure. |
| Boarding request | Complete boarding forms and confirm availability before drop-off. | Food, medication in original containers, emergency contact, pick-up person, vaccine records, and feeding instructions. |
| Medical records release | Use the consent for release of medical records form or call the front desk. | Pet owner name, pet name, destination clinic, email or fax, and records needed. |
| Supplies or medications | Call ahead because selection varies by location. | Food brand, prescription diet name, medication name, dose, and how much supply remains. |
Contact information and current hours
Use this information for appointments, emergency calls, boarding forms, medical records, and directions.
| Contact item | Current detail | Use it for |
|---|---|---|
| Hospital name | Waipahu Waikele Pet Hospital | Appointments, emergency care, forms, records, boarding, and GPS search. |
| Address | 94-485 Koaki Street, Waipahu, HI 96797 | Directions, rideshare, medical records, pet insurance, quarantine registration, and boarding paperwork. |
| Phone | 808-671-7387 | Routine appointments, 24/7 emergency guidance, boarding, records, payment questions, and supplies. |
| info@waipahuwaikelepethospital.com | Non-emergency questions, forms, records coordination, and appointment follow-up. | |
| Regular hours | 7 days a week, 7:00 am – 8:00 pm | Routine appointments, check-in, supplies, form drop-off, and regular hospital visits. |
| Emergency access | Emergency care with doctor on-site 24/7 | Urgent symptoms outside regular hours, severe illness, injury, poisoning, and critical care needs. |
Google map, directions, parking, and safe arrival
The official site lists ample parking. Use the map for route planning, but call for live emergency instructions if your pet is unstable.
Waipahu Waikele Pet Hospital
94-485 Koaki Street
Waipahu, HI 96797
Main: 808-671-7387
Dogs
Use a secure leash. Tell the team if your dog is painful, reactive, coughing, vomiting, weak, or unable to walk.
Cats
Use a latched carrier. Do not carry a cat loose because parking areas and waiting rooms can trigger escape behavior.
Birds, reptiles, and small exotics
Call ahead for transport guidance. Bring heat support, enclosure photos, diet details, and symptoms timeline when safe.
Emergency arrival
Bring medication bottles, toxin packaging, photos, videos, and records, but do not delay care to collect nonessential documents.
Official online actions for Waipahu Waikele Pet Hospital
Use these official pages to schedule, print forms, review services, check payment options, and prepare for boarding or records requests.
Location and contact page
Open official Waipahu Waikele page
- Confirm address, phone, hours, and email.
- Use the schedule button for appointment requests.
- Review doctors, team, supplies, and forms.
Appointment scheduling
- Select a preferred appointment time if available.
- Describe the reason for visit clearly.
- Call instead for emergency symptoms.
Services page
- Check whether the service is offered at Waipahu Waikele.
- Call to confirm availability for exotic care, dentistry, surgery, or imaging.
- Ask whether an exam is required before treatment.
Payment options
- Review accepted payment types.
- Ask for estimates before surgery, dentistry, imaging, or emergency hospitalization.
- Apply for CareCredit before authorizing expensive care if needed.
Supplies and medications
- Call ahead to verify inventory because selection varies by location.
- Confirm prescription diet or medication details before pickup.
- Ask whether your pet needs an exam or refill authorization.
Forms
- Download registration, medical-record release, boarding application, or boarding admission forms.
- Print and complete required information before your visit.
- Bring original medication containers for boarding.
How to schedule an appointment or routine visit
Routine care, specialty-style procedures, surgery planning, dental care, and exotic-pet visits should be scheduled. Emergencies should be handled by phone and direct triage.
24/7 emergency care and urgent pet symptoms
The hospital lists emergency care with a doctor on-site 24/7. This does not mean every case should wait; severe symptoms need immediate phone guidance and transport.
| Emergency sign | Why it matters | Action |
|---|---|---|
| Breathing trouble, blue gums, or pale gums | May involve oxygen problems, shock, heart disease, lung disease, or airway obstruction. | Call and go now. |
| Collapse, seizures, paralysis, or severe weakness | May require emergency stabilization, labwork, imaging, oxygen, seizure control, or hospitalization. | Track time and frequency while traveling safely. |
| Suspected poisoning or medication overdose | Treatment depends on product, dose, timing, and symptoms. | Bring packaging or photos and call immediately. |
| Major trauma, bite wounds, fall, or severe bleeding | Internal injuries, shock, pain, infection, and blood loss can worsen quickly. | Use safe transport and seek emergency care. |
| Unable to urinate or bloated abdomen | Urinary blockage and bloat can become life-threatening. | Do not wait for a routine appointment. |
Veterinary services available through Waipahu Waikele Pet Hospital
The Pet Hospitals of Hawaii services page says service availability can vary by facility, so call Waipahu Waikele directly before assuming a specific doctor, procedure, or equipment is available that day.
| Care area | Officially listed service details | Pet owner question to ask |
|---|---|---|
| Wellness exams and vaccines | Bi-annual exams, behavior and lifestyle review, diet and exercise discussion, vaccination schedules, current conditions, and medical history review. | Which vaccines and parasite prevention are due based on lifestyle, travel, boarding, and local exposure? |
| Complete pet dentistry | Dental cleaning, extractions, surgery, and support from a board-certified dentist and staff. | Does the estimate include exam, bloodwork, anesthesia, dental X-rays, extractions, pain medication, and recheck? |
| Pet surgery | Elective surgeries, soft tissue surgeries, and orthopedic surgeries for dogs, cats, birds, and small mammals. | What pre-surgical exam, fasting, labwork, anesthetic monitoring, and recovery restrictions are required? |
| Exotic pet care | Listed as available at Waipahu Waikele Pet Hospital and Makai Pet Hospital for rabbits, guinea pigs, reptiles, birds, and other exotic pets. | Which veterinarian sees this species, and should I bring enclosure photos, diet details, temperature logs, or stool information? |
| Pet boarding | Boarding is listed for dogs, cats, birds, and small exotics. The service page says 24-hour supervision includes exercise and feeding, and immunization is required. | Which vaccines, tests, medications, and forms are required before drop-off? |
| Alternative medicine | Pet acupuncture and laser therapy are listed for pain, arthritis, nerve injury, skin issues, soft-tissue injuries, and other conditions. | Is this a primary treatment, add-on therapy, pain-management option, or rehabilitation support? |
| Ultrasonography | Ultrasound is listed for examining organ architecture, abnormalities, masses, foreign material, and fine needle biopsies without conventional surgery. | Does my pet need fasting, sedation, labwork, or referral before ultrasound? |
| Dermatology | Skin-condition evaluation and diagnostic methods for dogs and cats are listed. | Should I stop any medication before allergy or skin testing? |
| Pet X-ray services | Digital radiography with board-certified radiologist review is listed. | Will results be reviewed same day, and does the pet need sedation? |
| Endoscopy and laparoscopy | Listed as available at Waipahu Waikele Pet Hospital only for minimally invasive tissue sampling and foreign-body removal in the digestive tract. | Is this appropriate for my pet’s case, or is surgery, imaging, or emergency stabilization needed first? |
Exotic pet care: what to prepare before calling
Because Waipahu Waikele is one of the listed locations for exotic pet care, owners should provide species-specific information instead of only saying “my pet is sick.”
Birds
Bring cage setup, diet, droppings changes, feather condition, breathing sounds, weight changes, temperature exposure, and whether the bird is still eating.
Reptiles
Bring enclosure photos, heat gradient, UVB setup, humidity, substrate, diet, supplements, shedding history, and stool/appetite changes.
Rabbits and guinea pigs
Tell the team when the pet last ate, stool output, hay intake, greens, pellets, water source, dental concerns, and behavior changes.
Small mammals
For hamsters, rats, mice, ferrets, or similar pets, bring diet, cage setup, bedding, chewing risks, activity level, stool changes, and medication history.
Doctors and veterinary team information
The official doctors page lists a large team. Doctor schedules and species availability can change, so ask the front desk which veterinarian is best for your pet’s case.
| Listed veterinarian | Role | Booking note |
|---|---|---|
| Darin K. Hisanaga, DVM | Veterinarian | Ask whether this doctor is available for your pet’s species and visit type. |
| Dawn S. Morikami, DVM | Veterinarian | Confirm schedule and whether records should be sent before the visit. |
| Nicole Y. Nashiro, DVM | Veterinarian | Mention whether the appointment is wellness, emergency follow-up, surgery, or dental planning. |
| Dorene K. Nagamine, DVM | Veterinarian | Ask which doctor is best for long-term medical plans or senior-pet care. |
| Tyrus T. Watanabe, DVM | Veterinarian | Bring prior records, especially for chronic or second-opinion cases. |
| Aya S. Achiu, DVM | Veterinarian | Call first if you need an exotic-pet appointment. |
| Leicie T. Yamasaki, DVM | Veterinarian | Confirm whether same-day care or a scheduled appointment is appropriate. |
| Carolin D. Zia, DVM | Veterinarian | Ask whether diagnostics or fasting instructions are needed before arrival. |
| Chelsey Martin, DVM | Veterinarian | Tell the front desk if your pet has behavior or handling concerns. |
| Jonathan “Jake” Graas, DVM | Veterinarian | Bring medication names, dose details, and photos or videos of symptoms. |
| Kyle Peacott-Ricardos, DVM | Veterinarian | Confirm availability for the exact service before booking. |
| Jenna Strapple, DVM | Veterinarian | Ask whether the appointment should be routine, urgent, or emergency triage. |
| Chelsea Isa, DVM | Veterinarian | Send records early if the case is complex. |
| Norine Ornellas-Walsh, DVM | Veterinarian | Ask the clinic which doctor is best for your pet’s specific condition. |
| Jaren Ikenaga, DVM | Veterinarian | Confirm whether boarding, dental, surgery, or diagnostics require a separate intake. |
| Kimberly Butay, DVM | Veterinarian | Call first for time-sensitive symptoms. |
| Vanessa Ung, DVM | Veterinarian | Ask about doctor availability before requesting a specific appointment time. |
| Michal Pokraka, DVM | Veterinarian | Bring prior results if your pet has already been treated elsewhere. |
| Dominique Jette, DVM | Veterinarian | Ask if the visit needs records, labwork, or imaging first. |
| Tiare Takaesu, DVM | Veterinarian | Confirm the doctor’s current schedule before planning around a preferred provider. |
Supplies, prescription foods, medications, and refill planning
The supplies page says selection varies by location and pet owners should call ahead to verify inventory. This matters for prescription diets, parasite prevention, and medication refills.
Pet foods listed
Hill’s Prescription Diet for dogs and cats, Hill’s Science Diet for puppies and kittens, Hill’s Prescription Diet treats, Royal Canin, and Purina Pro Plan Veterinary Diets are listed.
Medications listed
Frontline Shield, Heartgard Plus, Nexgard Plus, Credelio, Trifexis, Bravecto, Sentinel Spectrum, and Senergy are listed on the supplies page.
Accessories listed
The hospital lists leashes, shampoos, toothpaste, toothbrushes, and other supplies. Call first if you need a specific brand or size.
Refill safety
Do not wait until the last dose. Some refills may require an exam, updated weight, lab monitoring, or veterinarian approval.
Forms, registration, boarding paperwork, and medical records
The official Waipahu Waikele forms section says registration forms are available online so clients can print and complete required information before visiting.
Registration form
- Complete owner and pet information before arrival.
- Bring vaccine records and prior medical history.
- Call if the online viewer does not load.
Consent for release of medical records
Open medical records release form
- Use when transferring records to or from another clinic.
- Include the receiving clinic’s email or fax.
- Request vaccine proof, lab results, imaging, and visit notes as needed.
24/7 pet boarding application
- Complete before requesting boarding.
- Confirm vaccine and immunization requirements.
- Ask what items are allowed during boarding.
24/7 pet boarding admission form
- List feeding instructions, medications, supplements, and authorized pickup person.
- Bring medications and supplements in original containers.
- Choose any optional add-on services if needed.
| Record need | Best route | What to include |
|---|---|---|
| New client records | Bring records or have your previous veterinarian send them before the appointment. | Vaccines, exam notes, labwork, X-rays, surgery history, allergies, medications, diet, and chronic conditions. |
| Boarding proof | Ask the hospital which immunizations are required for your pet type. | Vaccination proof, exam status, parasite prevention, medication schedule, and feeding instructions. |
| Insurance claim | Request an itemized invoice and medical notes after the visit. | Diagnosis, service date, procedure names, medication details, doctor notes, and payment receipt. |
| Transfer to specialist | Use the records release form and provide the destination clinic’s contact details. | Specialist name, clinic name, email, fax, appointment date, and reason for referral. |
24/7 pet boarding: admission rules, drop-off, pickup, medications, and add-ons
Waipahu Waikele’s boarding admission form gives practical details owners should know before drop-off. Call the hospital for current availability, immunization requirements, and pricing.
| Boarding topic | Admission form detail | Owner action |
|---|---|---|
| Drop-off window | Drop-off times are listed between 9:00 am and 7:30 pm. | Confirm your exact scheduled drop-off time by phone before arriving. |
| Pick-up window | Pick-up times are listed between 7:00 am and 7:30 pm. | Ask whether regular, holiday, or emergency staffing affects pickup. |
| Same-day charge rule | The form says if you pick your pet up by 9:00 am, you will not be charged for that day. | Plan morning pickup if you want to avoid an extra boarding-day charge. |
| Major holidays | The form says there is no drop-off or pick-up available on major holidays. | Build holiday closures into your travel plans. |
| Late pickup risk | The form warns that failure to pick up within 5 days of the listed pickup date may be treated as abandonment. | Give an authorized backup pickup person and working phone numbers. |
| Bathing policy | Dogs boarding 5 days or longer receive a complimentary bath. | Ask when the bath is scheduled and whether skin issues affect bathing. |
| Fleas or ticks | If fleas or ticks are noted at check-in, the form says the pet will be bathed on arrival and charges apply. | Use prevention ahead of boarding and ask about current parasite-control requirements. |
| Medications | The form says medications and supplements must be provided in original containers and additional charges may apply for administration. | Bring original bottles, dose instructions, timing, and last-given information. |
| Optional services | Listed optional services include nail trim, ear cleaning, anal expression, microchip, bath, teeth brushing, and daily brushing. | Select services clearly and ask for current prices before authorizing them. |
Payment options, estimates, CareCredit, and pet insurance
Veterinary costs vary by exam, emergency intake, diagnostics, surgery, dentistry, hospitalization, boarding, medication, and add-on services.
Accepted payment options
The payment page lists cash, Visa, MasterCard, Discover, and debit cards. Financing is also listed through CareCredit.
Ask for an estimate
Before emergency hospitalization, surgery, dentistry, endoscopy, laparoscopy, imaging, or boarding add-ons, ask for a written or itemized estimate.
CareCredit planning
Apply before authorizing large expenses if you need financing. Confirm approval amount, promotional terms, and whether your expected care qualifies.
Pet insurance claims
Most pet insurance reimburses the owner after payment. Ask for an itemized invoice and medical notes for claim submission.
Hawaii quarantine and approved hospital planning
Hawaii pet travel and quarantine rules can involve approved private hospitals. The state PDF lists Waipahu Waikele Pet Hospital and explains why owners should register with a private hospital before arrival if the pet may be in quarantine and not qualified for airport release.
Official source checklist for this guide
Use these pages and forms to confirm live details before an appointment, boarding stay, emergency arrival, payment decision, or records request.
| Source | What it verifies | When to open it |
|---|---|---|
| Waipahu Waikele location page | Address, phone, email, regular hours, emergency care note, forms, supplies, and schedule link. | Open before calling, booking, downloading forms, or confirming the correct hospital. |
| About Waipahu Waikele | 10 exam rooms, 2 surgical suites, digital radiology, in-house lab, pharmacy, boarding, waiting area, parking, and 24/7 emergency care. | Open when comparing hospital capabilities. |
| Services page | Wellness, dentistry, surgery, exotic care, boarding, alternative medicine, ultrasound, dermatology, X-ray, cremation, reproduction, and endoscopy/laparoscopy. | Open before choosing a service or asking whether it is available at this location. |
| Doctors page | Listed veterinarians and team structure. | Open before requesting a specific doctor. |
| Supplies page | Prescription diets, medications, preventives, accessories, and inventory warning. | Open before food, medication, or supply pickup. |
| Payment options page | Cash, cards, debit cards, and CareCredit financing. | Open before emergency treatment, diagnostics, surgery, or boarding add-ons. |
| Boarding admission form | Drop-off, pick-up, medication, feeding, optional services, holiday, bath, flea/tick, and abandonment-policy details. | Open before boarding drop-off. |
| Hawaii approved animal hospitals PDF | Approved-hospital planning language for quarantine-related veterinary care. | Open before Hawaii travel or quarantine planning. |
Important pet health and safety notice
This guide helps with contact, location, emergency access, appointments, forms, records, boarding, payment, and preparation. It does not replace veterinary diagnosis or treatment.
Waipahu Waikele Pet Hospital FAQs
These questions focus on address, phone number, hours, emergency care, appointments, services, exotic pets, boarding, forms, payment, and Hawaii pet-owner planning.