Uofl Health Jewish Hospital: Address, Phone & Patient Info

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Louisville, Kentucky · Hospital Patient Guide · Updated September 2026

UofL Health Jewish Hospital address, phone numbers, ER access, parking, services, records, billing, and visitor help

UofL Health – Jewish Hospital is located at 200 Abraham Flexner Way, Louisville, KY 40202. The main switchboard is 502-587-4011, and the hospital is part of UofL Health’s downtown medical campus.

This guide is built for patients, families, caregivers, and visitors who need more than a basic listing. It covers the correct phone numbers, emergency department route, parking garage, valet, patient information, entrances, visitor policy, patient portal, medical records, billing, cafeteria, security, major services, and practical steps before arrival.

Main: 502-587-4011 Emergency: 502-587-4421 Official Hospital Page Map & Parking
Emergency warning: If this is a medical emergency, call 911 or go to the nearest emergency department. UofL Health lists Jewish Hospital Emergency Services at 502-587-4421. The Emergency Department entrance is open 24/7.
Hospital address 200 Abraham Flexner Way

Louisville, KY 40202. Use this address for GPS, patient drop-off, registration, and hospital navigation.

Main switchboard 502-587-4011

Use for general hospital questions, department routing, and main patient-visitor support.

Emergency services 502-587-4421

Use for Jewish Hospital emergency department information. Call 911 for life-threatening emergencies.

Patient information 502-587-4308

Use for patient location and patient-information questions, subject to privacy rules.

Parking garage 225 Abraham Flexner Way

Jewish Hospital Parking Garage is listed at this address, with patient parking access from East Muhammad Ali Boulevard.

Hospital type 462-bed tertiary referral center

UofL Health describes Jewish Hospital as a high-tech tertiary referral center on the downtown medical campus.

Start here: choose the right Jewish Hospital action

Use this decision table before calling, driving, paying a bill, requesting records, visiting a patient, or going to the emergency department.

Need Best action Prepare before you call or arrive
Life-threatening emergency Call 911 or go to the nearest emergency department. Jewish Hospital Emergency Services is listed at 502-587-4421. Symptoms, medications, allergies, ID, insurance card, recent records, and current doctor information.
General hospital information Call the main switchboard at 502-587-4011. Department name, doctor name, appointment date, patient name if applicable, and callback number.
Find or contact an admitted patient Call Patient Information at 502-587-4308. Patient’s full name, relationship to patient, and whether you are authorized to receive information.
Scheduled outpatient visit Confirm appointment location, registration area, parking route, and arrival time with the office that scheduled you. Photo ID, insurance card, referral, authorization, medication list, imaging, lab records, and payment method.
Parking or valet help Use the Jewish Hospital Parking Garage or valet information from the official maps and parking page. Vehicle plate number, payment card, Metropolis registration if needed, and extra commute time for downtown construction.
Medical records Use UofL Health Release of Information routes by phone, email, mail, fax, or in-person walk-in window. Signed authorization, date range, recipient information, patient identifiers, and purpose of request.
Billing or financial help Use the UofL Health bill pay page or call billing/financial counseling numbers listed in UofL patient materials. Statement number, insurance card, explanation of benefits, payment method, and financial-assistance questions.

UofL Health Jewish Hospital phone directory

UofL Health lists a main switchboard and frequently requested Jewish Hospital numbers. Use the correct number to avoid being transferred multiple times.

Department or need Phone number Use it for
Main switchboard 502-587-4011 General hospital routing, department help, and main Jewish Hospital information.
Emergency Services 502-587-4421 Emergency department information. For immediate danger, call 911 first.
Patient Information 502-587-4308 Patient location and patient-information questions, subject to privacy rules.
Patient Registration 502-587-4215 Registration questions before inpatient, outpatient, or procedure-related arrival.
Outpatient Registration 502-587-4698 Outpatient visit registration support.
Outpatient Care Center Surgery Registration 502-587-4374 Surgery registration questions for outpatient care center procedures.
Medical Imaging 502-587-4231 Imaging appointment questions, directions, and preparation instructions.
MRI 502-587-4001 Magnetic resonance imaging questions and MRI-specific preparation.
Laboratory 502-587-4331 Lab-related questions and directions.
Medical Information Center 502-587-4416 Medical-information support listed by Jewish Hospital.
Guest Relations 502-587-4797 Patient and guest experience questions, concerns, and visitor support.
Security Services 502-587-4484 Security concerns, campus safety, escort help, or urgent on-campus safety questions.
Chaplain Services 502-587-4911 Spiritual care and chaplaincy support.
Gift Shop 502-587-4250 Gift shop hours, patient gifts, flowers, and delivery questions.
Trager Transplant Center 502-587-4939 Transplant center routing and program-related questions.
Privacy note: Hospitals cannot share all patient details with every caller. If you are a caregiver, ask the patient or legal representative how information will be shared and who should be the family contact.

Google map, parking garage, valet, and downtown campus directions

Jewish Hospital is on UofL Health’s downtown medical campus. Plan extra time for I-65 Central Corridor construction, hospital registration, parking, walking from garage/valet, and building navigation.

UofL Health – Jewish Hospital
200 Abraham Flexner Way
Louisville, KY 40202
Main: 502-587-4011
Emergency Services: 502-587-4421

Use this map for route planning only. Parking, construction routes, valet availability, and entrance access can change, so confirm time-sensitive details through UofL Health before arrival.
Parking or arrival item Official detail Practical tip
Jewish Hospital Parking Garage Listed at 225 Abraham Flexner Way, Louisville, KY 40202. Use the official parking page before arrival because downtown routes and construction notices can change.
Patient parking access Patient parking can be accessed via East Muhammad Ali Boulevard. Tell your driver or rideshare you are going to Jewish Hospital on the downtown medical campus.
Valet parking UofL Health says valet is available to Jewish Hospital and Heart Hospital patients for a nominal fee. Valet may be useful for mobility limitations, surgery drop-off, imaging visits, or high-stress appointments.
Metropolis parking UofL Health has partnered with Metropolis for downtown Jewish Hospital campus parking. Metropolis registration may ask for full name, vehicle license plate, and credit card information.
Extra travel time UofL Health posts an I-65 Central Corridor construction notice affecting the downtown medical campus. Leave earlier for morning appointments, surgery check-in, or imaging time slots.

Emergency department access and when not to wait

Jewish Hospital’s Emergency Department is listed as open 24/7. For a true emergency, call 911 or go to the nearest emergency department rather than waiting for a portal reply or routine appointment.

Emergency number
UofL Health lists Jewish Hospital Emergency Services at 502-587-4421. Call 911 for immediate danger or life-threatening symptoms.
Emergency entrance
All regular entrances are listed as open 5 a.m. – 9 p.m., except the Emergency Department, which is open 24/7.
Bring if possible
Photo ID, insurance card, medication list, allergy list, recent discharge papers, current doctor information, and a trusted contact.
Do not delay for
Chest pain, stroke symptoms, major trauma, severe bleeding, trouble breathing, loss of consciousness, severe allergic reaction, poisoning, or sudden severe weakness.
Stroke or heart symptoms: Face drooping, arm weakness, speech trouble, severe chest pain, shortness of breath, sudden confusion, or fainting should be treated as emergency-level symptoms.

Major services and specialties at UofL Health Jewish Hospital

UofL Health describes Jewish Hospital as a comprehensive quaternary medical center with major strengths in heart care, neurosciences, orthopedics, surgical care, transplant, rehabilitation, imaging, and outpatient care.

Care area What Jewish Hospital is known for What patients should ask
Heart and lung care Heart care, lung care, VAD, TAVR, heart transplant, lung transplant, heart-lung transplant, advanced heart failure therapies, and chest-pain/STEMI care. Ask which building, floor, clinic, or hospital unit handles your appointment and whether records, imaging, or outside cardiology notes are needed.
Trager Transplant Center Heart, lung, liver, kidney, living donor kidney, and pancreas transplant services, with long-standing transplant milestones. Ask about referral status, evaluation schedule, labs, imaging, medication list, caregiver requirements, and insurance authorization.
Brain and spine care Diagnosis, treatment, and rehabilitation of brain, spinal cord, stroke, aneurysm, and neurological conditions through connected neuroscience and rehab programs. Bring MRI/CT images, reports, neurologist notes, medication list, symptom timeline, and prior hospital records.
Stroke care The hospital is described as a Joint Commission Certified Primary Stroke Center and recognized by the American Stroke Association. For sudden stroke symptoms, call 911. For scheduled follow-up, ask which neurology, imaging, or rehab records are required.
Orthopedics and sports medicine Orthopedic, sports medicine, joint, surgical, and rehabilitation-linked care across the downtown medical campus. Ask whether X-rays, MRI, operative notes, implant information, physical therapy notes, or medication restrictions are needed.
Surgical care Minimally invasive, robotic, laparoscopic, heart, orthopedic, prostate, brain, spine, lung, kidney, and other surgical procedures. Ask about registration location, fasting instructions, medication holds, anesthesia clearance, expected discharge plan, and caregiver requirements.
Imaging and testing Medical Imaging, MRI, laboratory, and related diagnostic services. Ask whether fasting, contrast, kidney labs, medication holds, arrival time, or prior imaging is required.
Rehabilitation Acute inpatient and outpatient rehab services through UofL Health – Frazier Rehab Institute on the downtown campus. Ask whether rehab begins during admission, after discharge, or through outpatient referral.

How to prepare for appointments, registration, imaging, or surgery

Jewish Hospital is part of a busy downtown medical campus, so the best appointment experience starts with confirming the exact location, registration desk, arrival time, and records needed.

Confirm the correct building and department. Jewish Hospital, Heart Hospital, Rudd Center, Frazier Rehab Institute, Abraham Flexner Outpatient Center, and other UofL locations are close together. Confirm the exact building, floor, suite, and registration desk.
Verify appointment preparation. Ask whether you need to fast, stop medications, bring imaging discs, complete labs, arrange a driver, or arrive early for registration.
Bring your essentials. Bring photo ID, insurance card, referral/authorization, medication list, allergy list, prior records, imaging reports, and your preferred pharmacy information.
Plan parking and travel time. Check construction updates, parking garage access, valet availability, and Metropolis parking instructions before you leave.
Ask who to call after the visit. Before leaving, ask which office handles test results, medication questions, follow-up scheduling, complications, and after-hours concerns.
Appointment call script: “I’m scheduled at UofL Health – Jewish Hospital for __. Which building, floor, parking entrance, registration desk, arrival time, and preparation instructions should I follow?”

Entrances, visitor policy, security, and guest rules

Visitor access can change by unit, patient condition, infection-control needs, quiet time, behavior concerns, legal restrictions, and hospital operations. Always follow posted signage and care-team instructions.

Entrance hours
UofL Health lists Jewish Hospital entrances as open 5 a.m. – 9 p.m., except the Emergency Department, which is open 24/7.
Inpatient visitors
UofL Health’s visitor policy says hospital inpatients may have two visitors who should remain in the patient’s room during visitation, with visiting hours between 6 a.m. and 9 p.m.
Quiet time
Quiet time is observed for two hours per shift per day, with hours posted on each unit. Visitors may be asked to leave during quiet time to allow patients to rest.
Emergency/urgent care visitors
One guardian or parent is permitted to accompany pediatric patients. Adult or senior patients may have limited accommodations when special support is required.
Security
Security monitors the Jewish Hospital campus 24/7 and can be reached at 502-587-4484.
Visitor behavior
Visitors may be restricted if they disrupt care, create risk, violate rules, or interfere with the therapeutic environment.
Before visiting: Do not visit if you have fever, respiratory symptoms, contagious illness, or have been told not to visit by the unit. Ask the nurse about unit-specific rules, masks, isolation precautions, food restrictions, and overnight visitor limits.

MyHealthNow patient portal, Wi-Fi, test results, and medication management

UofL Health patient materials describe MyHealthNow as the patient portal for secure access to medical information, appointments, test results, immunization, allergy and health history, and medication management.

Use MyHealthNow for

  • Reviewing appointments.
  • Viewing test results from available records.
  • Viewing immunization, allergy, and health history.
  • Managing medication information.

Do not use portal messages for

  • Chest pain or stroke symptoms.
  • Severe shortness of breath.
  • Major bleeding or loss of consciousness.
  • Any symptom that may require immediate emergency care.

Hospital Wi-Fi

UofL Health lists free Wi-Fi for patients and visitors. Network name: ulhguest. Username: wifiguest. The password rotates monthly using the year, month, and “guest” format.

Portal access tip

Use the official UofL Health patient portal page to sign up or recover access. Keep your date of birth, contact information, and email/phone access ready.

Medical records, Release of Information, imaging, and transfer preparation

Medical records matter for second opinions, transplant evaluation, surgery, imaging review, insurance claims, disability paperwork, primary-care follow-up, and specialist transfers.

Record need UofL Health route What to include
Records phone support Call 502-217-1900. UofL patient materials say extension 2 provides request and status information. Patient name, date of birth, date range, facility, and where records should be sent.
Records email ULHHIMROI@UofLHealth.org Ask what authorization form or ID verification is required before sending sensitive information.
Records mail route Attention: Release of Information, 225 Abraham Flexner Way, Suite 650, Louisville, KY 40202. Signed authorization, date range, recipient address/fax, and purpose of request.
Records fax 502-627-1806 Completed authorization form and the receiving provider or destination information.
In-person Jewish Hospital request Jewish Hospital Outpatient Care Center, first-floor registration area. Photo ID, patient details, signed authorization, and date range.
Imaging before a second opinion Ask Medical Imaging at 502-587-4231 or MRI at 502-587-4001 what format is needed. Imaging date, body part, ordering doctor, receiving specialist, and whether images or reports are needed.
Records request script: “I need records from UofL Health – Jewish Hospital for dates __ to __. Please send notes, labs, imaging reports, discharge summaries, medication lists, and procedure reports to __.”

Billing, online bill pay, financial counseling, and payment questions

UofL Health provides online bill pay and lists customer service and financial counselor phone numbers in patient materials. Bills may come from facility charges, physician services, imaging, lab, pharmacy, anesthesia, or specialty providers.

Online bill pay

Use UofL Health’s Pay My Bill page and select UofL Health – Jewish Hospital when paying the correct facility bill online.

Billing assistance

UofL Health’s bill pay page lists assistance numbers 502-681-1440 and 833-392-2783. The inpatient guide lists customer service at 502-681-1404.

Financial counselors

UofL patient materials list financial counselors at 502-681-1440 and note they may be available in the Health Information Management department.

Other payment routes

UofL Health says patients may also pay by mail, in the practice office, or by calling the phone number listed on the statement.

Important billing question: Ask whether the bill is from the hospital facility, a physician group, anesthesia, radiology, pathology, lab, pharmacy, or another provider. This helps you avoid confusing multiple statements.

Cafeteria, dining, gift shop, chaplaincy, interpretation, and hospital amenities

Patient-family resources can reduce stress during a hospital stay. Availability can vary by location, time, unit, and hospital operations.

Amenity Useful detail What to ask
Chestnut Café UofL patient materials list Chestnut Café on the first floor of Jewish Hospital, with broad daily cafeteria access. Ask staff for current hours, unit food rules, and whether guest trays are available.
Starbucks Patient materials list Starbucks on the first floor of Jewish Hospital. Confirm weekday hours before relying on it for a meal or coffee stop.
Patient dining UofL materials say food ambassadors may take patient meal orders for the next day. Ask about diet orders, food restrictions, guest trays, and who to call for Food and Nutrition questions.
Guest trays UofL patient materials describe guest meal vouchers for visitor trays. Ask the unit how to purchase vouchers and whether the patient’s diet order affects guest tray timing.
Gift Shop Jewish Hospital lists the Gift Shop number as 502-587-4250. Ask about flowers, balloons, delivery to patient rooms, and unit restrictions.
Chaplain Services Jewish Hospital lists Chaplain Services at 502-587-4911. Ask for spiritual care, prayer, end-of-life support, or clergy coordination.
Language and cultural services UofL patient materials reference language and cultural services. Ask for interpreter support before consent discussions, discharge instructions, medications, or complex care decisions.
Social services and support resources UofL materials list social services, support groups, therapeutic programs, hygiene products, TV channel guides, pharmacy services, campus maps, and parking maps/guest passes as possible resources. Ask your care team what is available at Jewish Hospital for your specific stay.

Patient safety, equipment, concerns, complaints, and formal grievances

UofL Health patient materials encourage patients to voice concerns and ask questions. If an immediate concern affects safety, tell the nurse, doctor, unit leader, or another hospital team member right away.

Safety or concern area Useful detail Patient/family action
Hospital equipment The inpatient guide explains equipment such as IV pumps, blood pressure cuffs, heart monitors, hospital beds, bed/chair alarms, nurse call buttons, pulse oximeters, thermometers, and compression devices. Ask staff what each device is for and whether alarms require you to call before getting up.
Bed or chair alarms The inpatient guide explains that alarms alert caregivers when a patient attempts to get up without assistance. Use the nurse call button before getting out of bed if fall precautions are in place.
Nurse call button The inpatient guide describes the nurse call button as a way to alert staff remotely when assistance is needed. Use it for pain, bathroom help, alarms, dizziness, shortness of breath, medication questions, or urgent concerns.
Complaint during stay UofL patient materials say to discuss complaints with the staff member working with you, then ask for a director or clinical manager if unresolved. Be specific about what happened, who was involved, when it happened, and what help you need now.
Formal grievance by phone The inpatient guide lists Patient and Family Relations at 502-562-3775, option 5, then facility selection for Jewish Hospital, Heart Hospital and Rudd Center. Use this for unresolved formal concerns, while emergent safety concerns should be raised immediately with staff.
Formal grievance by mail The inpatient guide lists Jewish Hospital at 200 Abraham Flexner Way, Louisville, KY 40202 for formal written grievances. State that you are filing a formal grievance and include specific details about the concern.
External complaint options UofL materials list The Joint Commission and the Kentucky Office of Inspector General as external contact options. Use external complaint options if appropriate after reviewing hospital grievance routes.

Quality signals, recognition, and why Jewish Hospital is searched often

Third-party profiles often show basic ratings or provider counts, but the official UofL pages explain the hospital’s clinical role and advanced programs more clearly.

462-bed tertiary referral center

UofL Health describes Jewish Hospital as a 462-bed high-tech tertiary referral center in downtown Louisville with advanced specialties and services.

Transplant milestones

UofL Health highlights major transplant milestones, including Kentucky firsts and the Trager Transplant Center’s Medicare-approved transplant scope.

Heart and lung recognition

UofL Health announced high-performing recognition for heart and lung care and highlights advanced heart, lung, and artificial-heart program achievements.

Stroke and neuroscience

UofL Health describes Jewish Hospital as a Joint Commission Certified Primary Stroke Center with recognition from the American Stroke Association.

How to use rankings safely: Rankings, ratings, and awards can help with background research, but your best hospital choice depends on your diagnosis, insurance network, doctor referral, emergency status, procedure need, and care-team recommendation.

Official source checklist for this guide

This page summarizes practical details from UofL Health sources so patients and families do not need to open many pages during a stressful hospital visit.

Official source What it helps verify When to open it
Jewish Hospital official page Hospital address, main phone, hospital overview, 462-bed description, specialties, and campus information. Open first for the official hospital landing page.
Jewish Hospital contact page Address, main number, emergency services, patient information, registration, guest relations, security, imaging, lab, MRI, surgery waiting, ICU waiting, and other frequently requested numbers. Open when you need the correct department phone number.
Jewish Hospital patients and visitors page Switchboard number, Wi-Fi, entrance hours, emergency entrance access, security contact, and patient/visitor resource links. Open before a visit or hospital stay.
Jewish Hospital maps and parking page Parking garage address, valet access, patient parking access, construction notice, maps, and Metropolis parking setup. Open before driving, parking, or arranging rideshare.
Jewish Hospital services page Hospital services, specialties, heart care, transplant, stroke, surgery, neurosciences, orthopedics, and advanced-care programs. Open when deciding if Jewish Hospital handles a specific care need.
UofL Health visitor policy Inpatient visitor limits, visiting hours, quiet time, emergency/urgent-care visitor guidance, behavior contract warning, and special exceptions. Open before visiting an inpatient or emergency department patient.
Pay My Bill Online bill pay, Jewish Hospital selection, assistance phone numbers, mail payment route, and financial assistance link. Open when paying or questioning a UofL Health bill.
UofL Health Welcome Guide for Patients and Guests PDF Patient portal details, billing and financial counselor numbers, medical records routes, cafeteria information, guest trays, patient concerns, grievance process, and in-hospital equipment explanations. Open before or during an inpatient stay.
Patient portal page MyHealthNow access route and portal support. Open to sign up, access records, review appointments, and manage portal access.
UofL Health system maps and parking page System-wide parking guidance, downtown campus notice, and additional parking context. Open if your appointment is near Jewish Hospital but not inside the main hospital building.
Independent guide notice: USHospitalGuides.com is not UofL Health, Jewish Hospital, an emergency service, a government agency, or a medical provider. Use official UofL Health links and phone numbers for final directions, appointment instructions, policies, prices, records, and medical decisions.

Important medical and emergency disclaimer

This guide helps with contact, navigation, parking, visitor logistics, records, billing, and preparation. It does not provide diagnosis, treatment, triage, or medical advice.

Seek immediate care for emergencies. Call 911 or go to the nearest emergency department for chest pain, stroke symptoms, breathing difficulty, major injury, loss of consciousness, severe allergic reaction, poisoning, uncontrolled bleeding, or sudden severe weakness.

UofL Health Jewish Hospital FAQs

These questions focus on Jewish Hospital’s address, phone numbers, emergency services, parking, visitor rules, portal, medical records, billing, services, and patient information.

1. What is the address for UofL Health Jewish Hospital?
UofL Health – Jewish Hospital is located at 200 Abraham Flexner Way, Louisville, KY 40202, on UofL Health’s downtown medical campus.
2. What is the main phone number for UofL Health Jewish Hospital?
The main switchboard number for Jewish Hospital is 502-587-4011. Use it for general hospital information and department routing.
3. What is the Jewish Hospital emergency services phone number?
UofL Health lists Jewish Hospital Emergency Services at 502-587-4421. For a life-threatening emergency, call 911 or go to the nearest emergency department.
4. Where is parking for UofL Health Jewish Hospital?
UofL Health lists the Jewish Hospital Parking Garage at 225 Abraham Flexner Way, Louisville, KY 40202. Patient parking can be accessed via East Muhammad Ali Boulevard, and valet parking is available for a nominal fee.
5. What are the entrance hours at Jewish Hospital?
UofL Health lists regular Jewish Hospital entrances as open from 5 a.m. to 9 p.m., except the Emergency Department, which is open 24/7.
6. What services is Jewish Hospital known for?
Jewish Hospital is known for heart and lung care, transplant services, neurosciences, brain and spine care, orthopedics, sports medicine, surgical care, imaging, rehabilitation connections, and advanced tertiary referral care.
7. How do I contact patient information at Jewish Hospital?
UofL Health lists Patient Information for Jewish Hospital at 502-587-4308. Patient details may be limited by privacy rules.
8. How do I request medical records from UofL Health?
UofL Health patient materials list records support by phone at 502-217-1900, email at ULHHIMROI@UofLHealth.org, mail to Release of Information at 225 Abraham Flexner Way, Suite 650, Louisville, KY 40202, fax at 502-627-1806, and in-person walk-in windows including Jewish Hospital Outpatient Care Center first-floor registration.
9. What is the UofL Health patient portal?
UofL Health patient materials describe MyHealthNow as the patient portal for secure access to medical information, including appointments, test results, immunization, allergy and health history, and medication management.
10. Who do I call for Jewish Hospital billing questions?
UofL Health’s bill pay page lists assistance at 502-681-1440 or 833-392-2783. The inpatient guide also lists customer service at 502-681-1404 and financial counselors at 502-681-1440.