North Memorial Health Robbinsdale: Contact & Patient Info

by
Robbinsdale, Minnesota hospital guide · Updated September 2026

North Memorial Health Robbinsdale Hospital address, phone, ER, parking, map, appointments, records, billing, and patient help

North Memorial Health – Robbinsdale Hospital is located at 3300 Oakdale Ave. N., Robbinsdale, MN 55422. The main hospital phone number is 763-520-5200, and inpatient and emergency care are offered 24 hours a day, seven days a week.

This guide is built for patients and caregivers who need practical help before calling, driving, parking, visiting, requesting records, using MyChart, preparing for surgery, asking billing questions, or choosing between emergency, urgent, virtual, primary, and specialty care routes.

Call Hospital Call 763-581-CARE Official Hospital Page Open MyChart
Emergency warning: If you have chest pain, difficulty breathing, stroke symptoms, uncontrolled bleeding, severe burns, suicidal feelings, major trauma, severe confusion, or any life-threatening emergency, call 911 or go to the nearest emergency room immediately. Do not delay emergency care to compare bills, parking, insurance, or appointment options.
Hospital address 3300 Oakdale Ave. N.

Robbinsdale, MN 55422. Use this address for the main hospital, emergency department, surgery arrival, records mail, and campus navigation.

Main phone 763-520-5200

Use for general hospital routing, inpatient questions, department connection, and location confirmation.

Appointments and nurse line 763-581-CARE

Use 763-581-2273 for 24/7 scheduling help, care routing, and health-related questions.

Emergency care Open 24/7

North – Robbinsdale Hospital provides inpatient and emergency care around the clock.

Trauma capability Level I Adult Trauma Center

The Robbinsdale hospital is described as a Level I Adult Trauma Center that also takes care of children.

Patient concerns 763-581-0780

Use the Robbinsdale Patient Relations number for questions or concerns about care received.

Start here: choose the right North Memorial Health route

The right route depends on whether you need emergency care, an appointment, a scheduled procedure, records, billing help, visitor guidance, or complaint support.

Your need Best action Prepare before you call or arrive
Life-threatening emergency Call 911 or go to the nearest emergency room. North – Robbinsdale Hospital provides 24/7 emergency care. Medication list, allergy list, ID, insurance card, and emergency contact only if readily available.
General hospital information Call 763-520-5200. Patient name if calling about an inpatient, department name, room number if known, and reason for calling.
Appointment or care routing Call 763-581-CARE or use MyChart where online scheduling is available. Symptoms, preferred location, insurance card, provider order if needed, and MyChart login if you have one.
Surgery or procedure arrival Follow the surgery instructions and use the Hospital Parking P1 Ramp for Robbinsdale procedures. Picture ID, insurance card, payment method, health directive, CPAP or device information if applicable, and a responsible driver if going home same day.
Medical records Use MyChart Sharing Hub or submit the Authorization for Release of Information form. Photo ID, patient or legal guardian signature, requested date range, recipient information, and exact record type.
Billing or business office records Call the business office at 763-581-4479 or 866-358-2644. Account number, date of service, EOB, insurance card, payment question, and patient responsibility amount.
Care concern or complaint Contact Patient Relations at 763-581-0780. Patient name, date of service, unit or department, names involved if known, and a short timeline of concern.

North Memorial Health Robbinsdale phone numbers and contact routing

Use the most specific number when possible. Calling the right team helps avoid transfers between hospital information, scheduling, records, billing, patient relations, and parking/security.

Department or need Phone / contact Use it for
Main hospital information 763-520-5200 General hospital routing, inpatient connection, department transfer, and facility information.
24/7 call center and nurse line 763-581-CARE Scheduling an appointment, finding care, care routing, and health-related questions.
Emergency 911 Life-threatening symptoms, severe injury, stroke symptoms, chest pain, major bleeding, severe burns, suicidal feelings, or sudden severe symptoms.
Patient Relations 763-581-0780 Questions, complaints, compliments, or concerns about care received at North – Robbinsdale Hospital.
Health Information Management 763-581-4390 or 763-581-4467 Medical record release questions, MyChart record questions, authorization forms, and record-copy support.
Medical records email MedicalRecords@northmemorial.com Submitting completed release forms or asking electronic record-release questions.
Medical records fax 763-581-4447 or 763-581-1075 Faxing an Authorization for Release of Information form.
Business office records and billing 763-581-4479 or 866-358-2644 Business office records, billing questions, payment questions, and mailed business-office record requests.
Financial assistance 763-581-0911 or 833-494-2900 Financial Assistance Program questions and paper-copy requests.
Safety and Security 763-581-2160 Oversized vehicle parking help and campus safety/security routing.
Family Birth Center tours 763-581-8370 Private in-person Family Birth Center tours at Robbinsdale Hospital.
Careers 763-581-6947 · careers@northmemorial.com Employment questions, job interest, and North Memorial Health careers information.

Google map, address, parking ramps, surgery parking, and arrival tips

North – Robbinsdale Hospital has more than one parking option. Confirm whether you need the hospital ramp, medical building ramp, emergency entrance, surgery check-in, or another campus destination.

North Memorial Health – Robbinsdale Hospital
3300 Oakdale Ave. N.
Robbinsdale, MN 55422
Main: 763-520-5200

Use this map for the main Robbinsdale hospital campus. For appointments, surgery, or imaging, follow the exact parking and check-in instructions from your appointment reminder or procedure packet.
Parking or arrival item Official detail Practical note
Main Hospital Ramp P1 Hourly paid parking; discounted parking passes can be purchased at the pay station in the Main Hospital Ramp lobby on Plaza Level. Use this ramp for many hospital visits and for surgery/procedure arrival when your instructions say P1.
Robbinsdale Medical Building Ramp P2 Hourly paid parking for the medical building across the street. Do not use P2 for surgery check-in if your surgery instructions say to use the Hospital Parking P1 Ramp.
Surgery/procedure parking The surgery PDF says Robbinsdale procedure patients should park in Hospital Parking P1, take ramp elevators to Plaza Level, then Atrium elevators to the first floor and check in at the Patient Care Center. Street parking is not available for this surgery route.
Oversized vehicles Call Safety and Security at 763-581-2160 for oversized vehicle parking help. Call before arrival if driving a tall van, camper, bus, or vehicle that may not fit in a ramp.
Tobacco-free campus North Memorial Health states the campus is tobacco-free. Plan accordingly if you are staying with a patient for surgery, inpatient care, labor, or a long ER visit.

Appointments, care options, and when to call 763-581-CARE

North Memorial Health uses different scheduling routes for primary care, specialty care, urgent care, virtual visits, lab appointments, vaccine appointments, and emergency care.

Decide whether this is emergency care. If symptoms are sudden, severe, life-threatening, or could involve stroke, heart attack, severe injury, suicidal feelings, major bleeding, or breathing trouble, call 911 or go to the emergency room.
Use online scheduling when the visit type supports it. Primary care visits, urgent care visits, virtual visits, lab appointments with an order, and vaccine appointments may have online or MyChart routes.
Call 763-581-CARE for specialty or unclear needs. Use the 24/7 call center and nurse line when you need help choosing the right location, service, provider, or appointment type.
Prepare details before the call. Have your symptoms, duration, medications, allergies, provider order, insurance card, date of birth, preferred location, and MyChart status ready.
Confirm the exact location. Robbinsdale Hospital, Robbinsdale Medical Building, Breast Center, Heart & Vascular locations, clinics, urgent care sites, and Maple Grove Hospital are different destinations.
Ask what to bring. For scheduled hospital care, bring ID, insurance card, orders, referral or authorization if needed, medication list, advance directive if available, and payment method for copay or prescriptions.
Appointment call script: “I need help choosing the right North Memorial Health location. My symptoms or reason for visit are __. I have a provider order for __. My preferred location is Robbinsdale. Should I schedule online, use MyChart, call a clinic, or go to emergency care?”

Emergency room, Level I trauma, stroke symptoms, and urgent-care decision help

North – Robbinsdale Hospital is the system’s Level I Adult Trauma Center and provides emergency care 24/7. Use the emergency room for symptoms that should not wait.

Emergency destination
North Memorial Health – Robbinsdale Hospital, 3300 Oakdale Ave. N., Robbinsdale, MN 55422.
Emergency instruction
Call 911 for life-threatening emergencies. Do not drive yourself if symptoms make driving unsafe.
Trauma care
Robbinsdale Hospital is described by North Memorial Health as a Level I Adult Trauma Center that also takes care of children.
ER examples
Chest pain, confusion, slurred speech, suicidal feelings, uncontrolled bleeding, burns, serious injury, severe breathing trouble, or sudden severe symptoms.
Non-emergency route
For less severe needs, call 763-581-CARE, use MyChart, use urgent care, or schedule with a clinic when appropriate.
Situation Use ER / 911 May fit appointment, urgent care, or nurse line
Chest, breathing, or stroke signs Chest pain, severe shortness of breath, face droop, arm weakness, slurred speech, severe confusion, or sudden neurologic symptoms. Mild ongoing symptoms without emergency warning signs may start with 763-581-CARE or a clinic visit.
Injury or bleeding Major trauma, uncontrolled bleeding, deep wound, severe burns, serious fracture, head injury, or accident-related injury. Minor sprain, small cut, or non-severe injury may fit urgent care if stable.
Mental health crisis Suicidal feelings, self-harm risk, violent behavior, severe agitation, or unsafe situation. Stable therapy, medication follow-up, or routine mental-health care can use outpatient routes.
Pregnancy or birth concerns Severe bleeding, severe pain, seizure, serious trauma, or emergency symptoms during pregnancy. Scheduled birth-center questions or tours can use the Family Birth Center route.
Routine symptoms Go to ER if symptoms suddenly become severe or life-threatening. Use primary care, virtual care, urgent care, or 763-581-CARE for stable non-emergency needs.
Do not wait: Emergency decisions should be based on symptoms and safety, not on wait times, parking cost, insurance uncertainty, or whether you already have an appointment.

Hospital services and programs at North Memorial Health Robbinsdale

The Robbinsdale hospital page and specialty pages highlight emergency care, trauma care, birth services, surgery, heart and vascular care, cancer-related care, breast services, brain and neurology services, rehabilitation, interpreter services, and support programs.

Care area What it covers Patient planning note
Emergency services 24/7 emergency care, sudden severe symptoms, trauma cases, chest pain, stroke signs, uncontrolled bleeding, and severe injuries. Call 911 for life-threatening symptoms. Use ER signage and follow staff direction on arrival.
Trauma care Level I Adult Trauma Center resources, serious injury care, trauma surgery, and follow-up recovery coordination. Bring medication list, allergies, emergency contact, and prior records only if doing so does not delay emergency care.
Pregnancy and birth Family Birth Center, labor suites, childbirth support, obstetric care, tours, and complex birth support. Call the Family Birth Center at 763-581-8370 for tours and ask about current visitor, labor, and arrival rules.
Surgery Elective, emergency, trauma, robotic, general, vascular, orthopedic, gynecologic, neurosurgery, and procedure care depending on service line. Use your procedure packet for fasting, medications, parking, arrival time, and driver instructions.
Heart and vascular Cardiac and vascular services, complex vascular cases, and specialty care at Robbinsdale locations. Bring outside cardiology records, medication list, device information, test results, and insurance authorization if required.
Cancer and breast services Cancer-related services, breast center care, mammography-related support, imaging, biopsies, and specialty coordination. Confirm whether your visit is at the hospital, breast center, specialty center, or another North Memorial location.
Brain, stroke, and neurology Stroke program, neurology, neurosurgery, neurological emergencies, imaging, and complex neurological care. For stroke signs, call 911 immediately. For scheduled neurology, bring imaging, reports, medication list, and symptom timeline.
Rehabilitation Inpatient and outpatient therapy, mobility recovery, swallowing and sensory therapy, pediatric-to-geriatric rehabilitation, and post-injury support. Ask whether a provider order, authorization, or therapy evaluation is required before scheduling.
Interpreter and accessibility support Sign-language and foreign-language interpreters, Pocket Talkers, TTY/TDD-compatible phones, and communication support. Ask for language or hearing support before consent, discharge, diagnosis, billing, or medication conversations.
Social work and SafeJourney Social work, spiritual care, domestic-abuse advocacy, safety planning, and resource support. Ask a nurse or care team member if you need safety planning, housing resources, legal referrals, or crisis support.

Visitor rules, illness restrictions, ICU rules, and weapons screening

Visitor policies protect patients, families, visitors, and staff. Always follow current posted rules because restrictions can change during outbreaks, unit conditions, safety events, or seasonal illness periods.

General visiting hours

North Memorial Health visitor guidelines say visitors are welcome at North – Robbinsdale Hospital and North – Maple Grove Hospital 24/7, with policies supporting care quality and privacy.

Visit only when healthy

Visitors who have been sick or tested positive for COVID-19, influenza, RSV, or similar illness in the last 10 days should not visit the hospital or clinics.

Emergency department

For the Robbinsdale emergency department, visitor guidance allows two healthy visitors at a time. Pediatric patients under 18 must have one visitor who is a parent or legal guardian.

ICU visitor rules

ICU guidance allows two healthy visitors from 8 a.m. to 8 p.m. and one healthy visitor from 8 p.m. to 8 a.m. Visitors ages 5 to 17 must be supervised; children under 5 are not allowed in the ICU.

Masks and screening

Masks are strongly recommended in the facility. Individuals visiting the Robbinsdale hospital are required to go through weapons screening.

Before bringing children

Ask the unit nurse before bringing young visitors, especially to ICU, isolation rooms, surgery waiting, behavioral health areas, or rooms with special precautions.

Visitor planning question: “For this unit and patient, how many visitors are allowed right now, are children allowed, are masks required, and where should visitors enter after hours?”

MyChart, online scheduling, proxy access, refills, bills, and estimates

MyChart is useful for many routine tasks, but it does not replace emergency care and may not show every record or document immediately.

MyChart features
Use MyChart to schedule or check in for eligible appointments, do E-Visits, message with your care team, view test results, request prescription refills, pay bills, sign up for a payment plan, receive paperless statements, and get cost estimates.
Proxy access
Proxy access is used to view another family member’s health record. Completed proxy forms can be submitted in person to a clinic or to the Robbinsdale hospital registration team, or mailed to HIM at the Robbinsdale address.
Paperless billing
Patients with a MyChart account receive billing statements electronically through email and MyChart instead of regular mail.
Technical help
For MyChart registration questions or lockouts, call your clinic for assistance.
Emergency warning
Do not use MyChart messages for emergency symptoms, suicidal feelings, severe pain, stroke symptoms, chest pain, or rapid breathing problems.

Medical records, MyChart Sharing Hub, authorization form, and HIM help

North Memorial Health gives several record-release options. Use MyChart for certain records and use the authorization process when you need a formal copy or a release to another person or provider.

Try MyChart first for available records. Log in, click “Your Menu,” select “Sharing Hub,” choose who you want to share information with, request a formal copy, and complete the Medical Record Request form.
Use the Authorization for Release of Information form when needed. Send the completed form by email, fax, mail, or online authorization. Have a government or photo ID ready for online submission.
Send records requests to the right HIM address. Mail to North Memorial Health, ATTN: Health Information Management, 3300 Oakdale Ave. N., Robbinsdale, MN 55422.
Use the correct fax or email. Email MedicalRecords@northmemorial.com or fax 763-581-4447 or 763-581-1075.
Only the patient or legal guardian can sign the release. Records are released only to the provider or person designated in the release-information section.
Call HIM if MyChart does not show what you need. Call 763-581-4390 or 763-581-4467 Monday through Friday, 8 a.m. to 4:30 p.m., except major holidays.
Record need Best route What to request
Transfer records to another provider Authorization form or MyChart Sharing Hub. Discharge summary, operative report, imaging reports, lab results, medication list, and relevant clinic notes.
Insurance claim or appeal Medical records plus billing records if needed. Itemized bill, diagnosis details, procedure notes, EOB, discharge summary, and provider documentation.
Proxy access for family member MyChart proxy forms and registration/HIM process. Adult proxy or child proxy access depending on relationship and age.
Advance directive or healthcare directive support Bring a copy for planned hospitalization or submit through the requested process. Ask how the directive will be scanned or added to the hospital record.
Business office records Fax authorization to 763-581-4501 or mail to Central Business Office, 3300 Oakdale Ave., Robbinsdale, MN 55422. Billing statements, account records, payment history, and business-office documentation.

Billing, accepted payment methods, paperless billing, payment plans, and surprise-billing help

Billing can involve hospital charges, professional charges, insurance processing, copays, deductibles, prescriptions, ambulance bills, and business office records.

Pay through MyChart

Patients can log in to MyChart to view statements, pay bills, set up a payment plan, and receive paperless billing notifications.

Pay as guest

If you do not have a MyChart account, use the activation code on your bill or the guest payment route where available.

Accepted payment methods

North Memorial Health hospitals and clinics list personal checks and payment cards, including debit, credit, HSA, FSA, and prepaid cards.

Cash payment rule

Cash payments are accepted only at the North Memorial Health Business Office, 3500 France Ave., Suite 106, Robbinsdale, MN 55422, Monday through Friday from 8 a.m. to 4:30 p.m.

Surprise medical bills

Official billing information explains protections for emergency services and certain services at an in-network hospital or ambulatory surgical center.

Ambulance bills

Ambulance billing can use a separate InstaMed payment route. Check your statement before paying through the wrong billing page.

Billing call script: “I’m calling about a Robbinsdale Hospital bill for date of service __. My account number is __. I need help understanding insurance processing, patient responsibility, itemized charges, payment plan options, or whether this may involve surprise-billing protection.”

Financial assistance, charity care, and where to request paper copies

Financial assistance rules can change, and eligibility depends on the current policy, documentation, household situation, and service type. Always use the official financial-assistance page or call the listed numbers.

Online access
Electronic copies of financial-assistance documents can be accessed through the North Memorial Health financial assistance page.
Robbinsdale hospital copies
Paper copies are available through North Memorial Health Hospital – Financial Assistance, 3300 Oakdale Avenue North, Robbinsdale, MN 55422.
Financial-assistance phones
Call 763-581-0911 or 833-494-2900 for financial-assistance document and policy questions.
Business office location
North Memorial Health Business Office, 3500 France Avenue North, Robbinsdale, MN 55422.
During admission
Financial-assistance information may also be provided to patients during admission to a hospital facility.
Provider coverage note: Financial assistance policies may not apply to every independent or partner provider involved in care. Ask whether each physician, emergency physician, anesthesiologist, radiologist, surgeon, or outside provider is covered by the same policy.

Surgery and procedure preparation at Robbinsdale Hospital

The official surgery/procedure PDF gives practical instructions for parking, check-in, what to bring, preoperative requirements, fasting, medications, and same-day discharge planning.

Surgery item Instruction to know Why it matters
Arrival timing A pre-admission nurse will notify you of arrival and surgery times; arrival may be 1.5 to 2 hours before surgery time. Pre-op intake, vitals, history review, IV start, anesthesia discussion, and consent steps take time.
H&P requirement Most people need a preoperative history and physical within 30 days when required. Your procedure may be delayed or canceled if requirements are not completed.
Same-day discharge If going home the same day, you need someone to drive you home and a responsible adult to stay with you for 24 hours. You cannot drive or leave alone after anesthesia or sedation when same-day discharge rules apply.
Where to park Park in the Hospital Parking P1 Ramp, not the Robbinsdale Medical Building ramp across the street. The P1 route connects to the hospital surgery check-in path.
Check-in route Take ramp elevators to Plaza Level, then Atrium elevators to the first floor, and go to the Patient Care Center. This prevents delays and avoids the wrong campus entrance.
What to bring Picture ID, insurance card, payment method for prescriptions or copay, loose-fitting clothing, directive or POA information if applicable, CPAP if instructed, and device information if applicable. Missing documents or equipment can delay check-in, discharge, or safe anesthesia planning.
Minors Minors must be accompanied by a parent or legal guardian, one of whom must remain within the hospital at all times. Consent and discharge communication require legal guardian presence.
Food and liquids Follow the pre-admission nurse’s instructions. The PDF notes no solid food after midnight and clear liquids may be allowed up to 4 hours before surgery depending on instructions. Wrong fasting can cause surgery cancellation or anesthesia risk.
Medication review Some medications require special instructions, including blood thinners, diabetic medications, diuretics, weight-loss medications, and immune-suppressant medications. Never stop or continue high-risk medications without surgeon, prescriber, or pre-admission nurse guidance.
Procedure safety: Follow the exact instructions from your surgeon and pre-admission nurse. This page is a navigation guide, not a medical order or anesthesia instruction.

Patient support, interpreter services, social work, spiritual care, and SafeJourney

Hospital care often involves more than a diagnosis. North Memorial Health lists support options for communication, social needs, records, health-care directives, spiritual care, and domestic-abuse safety planning.

Interpreter services

North Memorial Health lists sign-language and foreign-language interpreters, available at no charge, along with communication support for patients who are deaf or hard of hearing.

Pocket Talkers and TTY/TDD phones

Communication support is available for patients who need hearing assistance. Ask registration or your care team before important consent or discharge conversations.

Social work

Ask for social work support if you need help with discharge planning, resources, safety, housing, family support, insurance concerns, or complex care coordination.

Spiritual care

Spiritual care may be available for patients and families who want emotional, spiritual, or grief support during hospitalization.

SafeJourney

SafeJourney is a hospital-based domestic-abuse advocacy program with in-person consults available at North – Robbinsdale Hospital.

Health-care directives

For planned hospitalizations, bring a copy of your advance health-care directive, living will, or power-of-attorney information if applicable.

Official PDFs, forms, and documents worth checking

Some important details are in PDFs or forms rather than short web pages, especially surgery preparation, medical-record release, business-office records, financial assistance, and privacy.

Official document or page What it helps with How to use it
Preparing for Your Surgery or Procedure PDF Robbinsdale surgery address, procedure phone, P1 parking, Patient Care Center check-in, what to bring, fasting, medication review, anesthesia timeline, and discharge planning. Open before any surgery or procedure at Robbinsdale Hospital and follow the latest instructions from your surgical team.
Access Health Records page MyChart record request steps, authorization form, email, fax, mail, online authorization, HIM phone numbers, and business-office record release. Open when you need records for another doctor, insurance claim, legal guardian request, or personal copy.
Financial Assistance Policy PDF Financial assistance access, paper-copy routes, phone numbers, hospital registration department, business office, and provider coverage notes. Open if cost is a barrier or if you need charity-care or financial-assistance information.
Payment and Billing page MyChart payments, guest payments, ambulance bills, accepted payment methods, cash payment rules, surprise-billing protections, and paperless billing. Open before paying, setting up a payment plan, disputing a bill, or requesting billing records.
Visitor Guidelines page 24/7 visitor guidance, illness restrictions, ED visitor limits, ICU visitor limits, pediatric visitor rules, masking recommendation, and safety screening. Open before visiting an inpatient, ICU patient, ER patient, or patient with isolation precautions.
Notice of Privacy Practices PDF Privacy rights, record access, amendment requests, billing-related information use, and health-information communication. Open before asking privacy, amendment, record-access, or disclosure questions.
PDF note: Some forms and PDFs may be updated over time. Use the live North Memorial Health pages, MyChart instructions, and staff directions as the final source before submitting forms, arriving for surgery, or making payment decisions.

Official source checklist used for this Robbinsdale guide

This page combines practical information that is otherwise spread across location, appointment, ER, visitor, MyChart, records, billing, surgery, and financial-assistance pages.

Official source What it verifies When to open it
Robbinsdale Hospital location page Address, main phone, 24/7 inpatient and emergency care, parking, tours, visitors, support services, and service categories. Open before driving, parking, visiting, or checking current campus details.
Make an Appointment page 763-581-CARE scheduling route, online scheduling options, virtual visits, lab appointments, vaccine appointments, and specialty-care routing. Open before scheduling non-emergency care.
Emergency Services page Robbinsdale emergency department and Level I Adult Trauma Center context. Open for non-life-threatening planning only. Call 911 during emergencies.
Access Health Records page MyChart record request steps, authorization form, HIM email, fax numbers, mailing address, HIM phone numbers, and business-office records route. Open before requesting medical records or billing records.
Payment and Billing page Payment options, MyChart paperless billing, accepted payment methods, cash payment rule, business office location, ambulance bill payment, and surprise-billing information. Open before paying a bill, asking for a payment plan, or resolving a billing issue.
Visitor Guidelines page Visiting hours, illness restrictions, ED visitor rules, ICU visitor rules, pediatric visitor rules, masks, and screening expectations. Open before visiting, especially during illness season or when the patient is in ICU or emergency care.
Trauma Center and Services page Level I Adult Trauma Center designation context and emergency department coordination. Open when researching trauma capability or transfer planning.
Family Birth Center page Robbinsdale Family Birth Center services, birth-center details, and tour planning. Open before childbirth class, birth-center tour, delivery planning, or labor arrival questions.
Surgery/procedure PDF Surgery address, procedure phone, P1 parking route, check-in route, what to bring, fasting, medication, and discharge-planning instructions. Open before a scheduled surgery or procedure at Robbinsdale Hospital.
Financial Assistance Policy PDF Financial-assistance phone numbers, paper-copy access, hospital registration locations, business office address, and provider coverage considerations. Open if cost, uninsured care, charity care, or payment responsibility is a concern.
Independent guide notice: USHospitalGuides.com is not North Memorial Health, not Sanford Health, not a medical provider, not an emergency service, and not a billing office. Use official North Memorial Health pages, MyChart, your care team, and hospital staff for final medical, billing, appointment, visitor, and records decisions.

Important health and safety notice

This guide helps with contact, directions, parking, scheduling, records, billing, visitor rules, and preparation. It does not replace medical diagnosis, emergency care, or instructions from your clinician.

Do not rely on online information for emergency triage. Call 911 or go to the nearest emergency room for chest pain, stroke symptoms, trouble breathing, suicidal feelings, major trauma, severe burns, uncontrolled bleeding, or rapidly worsening symptoms.

North Memorial Health Robbinsdale Hospital FAQs

These FAQs focus on the Robbinsdale hospital address, phone number, emergency care, parking, appointments, records, MyChart, visitor rules, billing, surgery preparation, and financial assistance.

1. What is the address for North Memorial Health Robbinsdale Hospital?
North Memorial Health – Robbinsdale Hospital is located at 3300 Oakdale Ave. N., Robbinsdale, MN 55422. Use this address for the main hospital, emergency department, surgery arrival, and medical-record mail.
2. What is the main phone number for North Memorial Health Robbinsdale Hospital?
The main hospital phone number is 763-520-5200. For appointment scheduling and health-related routing, use 763-581-CARE, also written as 763-581-2273.
3. Is North Memorial Health Robbinsdale Hospital open 24 hours?
Yes. North Memorial Health says inpatient and emergency care services at Robbinsdale Hospital are available 24 hours a day, seven days a week. Some outpatient care, administrative departments, and food or retail locations have separate business hours.
4. Is North Memorial Health Robbinsdale a trauma center?
Yes. North Memorial Health describes North – Robbinsdale Hospital as a Level I Adult Trauma Center that also takes care of children. For a life-threatening emergency, call 911.
5. Where should I park at North Memorial Health Robbinsdale Hospital?
The hospital lists Main Hospital Ramp P1 and Robbinsdale Medical Building Ramp P2 as paid parking options. Surgery/procedure instructions direct Robbinsdale patients to park in the Hospital Parking P1 Ramp, not the medical building ramp across the street.
6. How do I make an appointment with North Memorial Health?
Use MyChart or online scheduling where available, or call 763-581-CARE for appointment help and service routing. For specialty care or when you are unsure where to go, calling the 24/7 line is often the safest starting point.
7. How do I request medical records from North Memorial Health?
You can use MyChart Sharing Hub or submit an Authorization for Release of Information form by email, fax, mail, or online authorization. For HIM questions, call 763-581-4390 or 763-581-4467 Monday through Friday, 8 a.m. to 4:30 p.m.
8. What can I do in North Memorial Health MyChart?
MyChart can help with eligible appointment scheduling, check-in, E-Visits, messages to your care team, test results, prescription refill requests, bill payment, payment plans, paperless statements, cost estimates, and access to certain health records.
9. What are the visitor rules at Robbinsdale Hospital?
Visitor guidelines say visitors are welcome 24/7, but visitors should only come when healthy. People who have been sick or tested positive for COVID-19, influenza, RSV, or similar illness in the last 10 days should not visit. ICU and emergency department visitor limits may apply.
10. Who do I call for billing or financial assistance?
For business office records and billing questions, call 763-581-4479 or 866-358-2644. For financial assistance questions, official policy materials list 763-581-0911 and 833-494-2900.