Nicklaus Children’s Hospital Miami: Pediatric Care & Info

by
Miami pediatric hospital guide · Updated September 2026

Nicklaus Children’s Hospital Miami phone numbers, ER, appointments, parking, map, services, portal, billing, and visitor help

Nicklaus Children’s Hospital Miami is located at 3100 SW 62nd Avenue, Miami, FL 33155. The main hospital number is 305-666-6511, the toll-free number is 1-800-432-6837, and the Miami pediatric ER direct number is 305-668-5522.

This guide is built for parents and caregivers who need practical next steps before driving to the hospital, requesting a pediatric appointment, finding the right garage, using the patient portal, requesting medical records, checking insurance, or asking for a price estimate.

Call Main Hospital Call Miami ER Appointments Request Appointment
Emergency warning: If your child has trouble breathing, severe injury, seizure, suspected poisoning, loss of consciousness, severe allergic reaction, stroke-like symptoms, major bleeding, or any life-threatening emergency, call 911 or go to the nearest emergency department. Do not delay emergency care to check parking, insurance, estimates, or appointment availability.
Miami campus address 3100 SW 62nd Avenue

Miami, FL 33155. Use this for the main pediatric hospital campus and Miami ER.

Main hospital phone 305-666-6511

Use for the main hospital switchboard, campus connection, and general routing.

Toll-free number 1-800-432-6837

Useful for families outside Miami-Dade or when calling from another area.

Miami pediatric ER 305-668-5522

The Miami emergency department is at the same main hospital campus.

Physician appointments 1-888-624-2778

Use for pediatric specialist appointment requests and telehealth scheduling questions.

Diagnostics / therapy scheduling 1-877-624-8413

Use for outpatient diagnostic, exam, therapy, and estimate-related routing when appropriate.

Start here: choose the right Nicklaus Children’s route

Use this table before calling, driving, or filling out an online form. The right route depends on whether the child needs emergency care, a specialist appointment, diagnostics, records, billing help, or visitor access.

Family need Best action Prepare before you call or arrive
Life-threatening emergency Call 911 or go to the nearest emergency department. For the Miami pediatric ER, use 3100 SW 62nd Avenue and ER signage. Medication list, allergy list, recent diagnosis, parent or guardian ID, and insurance card only if readily available.
Pediatric specialist appointment Call 1-888-624-2778 or use the official appointment request page. Referral, diagnosis, symptoms, records, imaging, insurance card, and preferred location.
Outpatient test, imaging, rehab, or therapy Call 1-877-624-8413 or use the diagnostic, exam, or therapy screening request route. Provider order or prescription, authorization, child’s DOB, insurance, and requested test or therapy type.
Miami campus visit Confirm the building, garage color, appointment floor, and check-in location before leaving home. Photo ID, insurance card, referral, medication list, outside records, and appointment instructions.
Hospital bill or cost estimate Call Patient Financial Services at 888-538-3036 or the Corporate Pricing Office at 877-624-8413 option 2, then option 2. Patient name, DOB, insurance, procedure name, CPT code if available, date of service, and account number if billed.
Medical records Use the patient portal for available records or contact Health Information Management at 305-669-6412. Completed authorization, parent or guardian ID, patient details, recipient name, and exact records needed.

Nicklaus Children’s Hospital Miami phone numbers and contact routing

Call the most specific number when possible. It saves time and helps route your request to the right registration, clinical, billing, or records team.

Department or need Phone / email Use it for
Main hospital 305-666-6511 Main campus switchboard and general hospital routing.
Toll-free hospital line 1-800-432-6837 General hospital calls from outside the local area.
Physician appointment line 1-888-624-2778 Pediatric specialist appointments and non-emergency appointment requests.
Miami pediatric ER 305-668-5522 Miami Emergency Department routing. Call 911 for life-threatening emergencies.
Diagnostics, exams, therapy scheduling 1-877-624-8413 Outpatient diagnostic, exam, therapy screening, and central scheduling-type requests.
Health Information Management 305-669-6412 Medical records, record-copy questions, portal record limitations, and release-of-information help.
Patient Financial Services 888-538-3036 Billing questions, insurance responsibility, financial assistance routing, and customer service.
Financial counselor 305-669-6525 · EAS@nicklaushealth.org Uninsured family questions and payment-option discussion before scheduled services when possible.
Insurance participation questions Customer.Service@Nicklaushealth.org · 888-538-3036 Plan participation, coverage questions, authorization reminders, and patient responsibility questions.
Patient and Guest Relations patientandguestrelations@nicklaushealth.org Concerns, compliments, grievances, service issues, and family-centered support questions.

Google map, campus address, garages, valet, and arrival tips

The Miami campus has multiple buildings and color-coded garages. Your appointment reminder, department name, and garage color are more useful than the main address alone.

Nicklaus Children’s Hospital Miami
3100 SW 62nd Avenue
Miami, FL 33155
Main: 305-666-6511

Use this map for the Miami hospital campus. For an appointment, follow the exact building, garage, floor, and clinic instructions in your reminder.

Blue, Green, and Yellow garages

Nicklaus lists three color-coded garages on the Miami campus, and their use is described as complimentary. Always match the garage to your appointment destination.

Emergency Department access

The Emergency Department entrance is associated with the Yellow Garage side of the campus. Follow Pediatric Emergency signs from any entrance.

Valet planning

Central Building valet is described as complimentary and available 24 hours. Yellow Garage valet is listed for Emergency Department and Center for Spinal Disorders visitors during selected weekday hours.

Ride share and wayfinding

Use the My Nicklaus Children’s app for campus navigation, locations, directions, and real-time alerts when available.

How to make an appointment at Nicklaus Children’s Hospital Miami

Nicklaus separates physician appointments from outpatient diagnostic, exam, therapy, and prescription-request workflows. Choose the route that matches the order or referral you have.

Confirm whether the visit is emergency, specialist, primary care, diagnostic, therapy, surgery, or telehealth. Emergency symptoms should not wait for a scheduled appointment. For non-emergency specialty care, call the physician appointment line or use the online request form.
Call the correct appointment number. For pediatric specialist appointments, call 1-888-624-2778. For outpatient diagnostic, exam, or therapy screening requests, call 1-877-624-8413.
Gather referral and authorization details. Some insurance plans require referral or prior authorization. Ask the referring physician and insurance plan before the appointment if the service is specialty care, imaging, surgery, therapy, or hospital-based testing.
Use Rapid Registration if contacted. If your child qualifies, the Rapid Registration team may call before the appointment to verify demographics, explain benefits, and review patient responsibility.
Confirm the exact campus and garage. Nicklaus has Miami-Dade locations, urgent care centers, outpatient centers, and newer hospital campuses. Confirm the appointment says Miami Hospital Campus before driving to SW 62nd Avenue.
Bring the visit basics. Bring parent or guardian photo ID, insurance card, referral, authorization, medication list, allergy list, previous records, imaging discs if requested, and the child’s current symptoms timeline.
Appointment call script: “My child needs a pediatric appointment for __. The referring doctor is __. We have insurance through __. I have the referral/order and can upload or bring records. Which Nicklaus location, garage, and phone line should I use?”

Nicklaus Children’s Miami ER, urgent care, and when not to wait

The Miami Emergency Department is at the main campus. Nicklaus also lists urgent care and virtual care options for non-emergency pediatric needs, but emergency symptoms should go to emergency care.

Miami ER address
3100 SW 62nd Avenue, Miami, FL 33155. Follow Pediatric Emergency or ER signage on campus.
ER direct phone
305-668-5522. Use this for ER routing, but call 911 for immediate life-threatening emergencies.
ER entrance
The Emergency Department entrance is associated with the Yellow Garage side of the campus.
Subspecialty backup
Nicklaus describes pediatric specialists and subspecialties available on call for emergency patients who need advanced care.
Mental health safety
Nicklaus notes suicidal-ideation screening for patients ages 8 and older in Emergency Department, urgent care, and inpatient areas. If a child may be suicidal, call or text 988 for the Suicide and Crisis Lifeline or use emergency care.
Situation Use ER / 911 May be appropriate for urgent care or appointment
Breathing or circulation Trouble breathing, blue lips, severe asthma, fainting, shock, or chest pain. Mild cough or cold symptoms without breathing distress may be routed through pediatrician, urgent care, or appointment line.
Injury Head injury with vomiting, loss of consciousness, major trauma, deep wound, severe pain, or suspected serious fracture. Minor sprain or small injury may fit urgent care if the child is stable.
Neurologic symptoms Seizure, severe headache with neurologic signs, confusion, weakness, or sudden behavior change. Stable follow-up for known conditions may use specialty appointment scheduling.
Allergy or poisoning Severe allergic reaction, swelling of face or throat, suspected poisoning, overdose, or medication error. Mild rash without breathing or swelling may be triaged by clinician or urgent care.
Mental health crisis Suicidal thoughts, self-harm risk, violent behavior, severe agitation, or unsafe home situation. Routine therapy, follow-up, or stable medication questions can use outpatient behavioral health routes.
Do not delay: In an emergency, treatment timing matters more than insurance network checks, price estimates, garage selection, or calling multiple departments.

Pediatric services, institutes, and specialties at the Miami campus

Nicklaus Children’s is a pediatric-focused hospital system with many hospital-based and outpatient specialties. Availability can vary by physician, program, referral requirement, and location.

Care area Examples to search or ask for Practical parent note
Emergency and trauma Pediatric ER, trauma care, emergency medicine, urgent evaluation, crisis screening. Use ER for serious symptoms. Use urgent care or pediatrician for non-life-threatening issues when appropriate.
Heart and cardiovascular Cardiology, cardiac surgery, fetal cardiology, imaging, congenital heart disease, electrophysiology. Ask whether records, echocardiogram images, ECGs, and prior surgery notes are needed before the visit.
Neuroscience Neurology, neurosurgery, epilepsy, neurocritical care, genetics, neuropsychology, sleep disorders. Bring seizure logs, imaging, school reports, medications, and video of events when relevant.
Orthopedics and sports medicine Fractures, scoliosis, spine, sports injuries, orthopedic surgery, rehabilitation, spinal disorders. Ask whether the appointment uses the Center for Spinal Disorders or a specific garage or pavilion.
Cancer and blood disorders Oncology, hematology, neuro-oncology, blood disorders, clinical trials, infusion services. Bring pathology, imaging, outside lab results, medication list, and insurance authorization details.
Digestive, endocrine, kidney, and immune care Gastroenterology, nutrition, hepatology, endocrinology, diabetes, nephrology, rheumatology, allergy and immunology. Bring growth charts, labs, imaging, medication list, food logs, glucose logs, and previous specialist notes.
Surgery and procedures Pediatric surgery, ENT, ophthalmology, plastic surgery, urology, dental, anesthesia, pre-operative scheduling. Confirm fasting instructions, check-in time, guardian consent rules, and whether a separate anesthesia or professional bill may apply.
Rehab and therapy Physical therapy, occupational therapy, speech therapy, pulmonary rehab, cardiac rehab, developmental support. Ask whether a physician order, therapy plan, prior authorization, or school documentation is required.

Visitor rules, Fast-Pass, ID, and inpatient planning

Visitor rules can change by unit, season, infection-control need, and patient condition. Always follow the nurse, security desk, and posted unit rules.

Fast-Pass identification

Visitors to inpatient units and the Emergency Department, including parents, siblings, family, and friends, must receive a Fast-Pass photo identification pass and wear it during the visit.

Visitor limits

Unit visitor limits may apply. Staff issuing the Fast-Pass can receive an alert if the number of visitors to a patient room exceeds the limit for that unit.

Children visiting

Children visiting the hospital may be subject to unit-specific health and age rules. Siblings and young visitors should be well and supervised.

Special units

NICU, ICU, surgery, isolation rooms, and behavioral health areas may have stricter visitation rules. Ask the nurse before bringing additional visitors.

Before inviting family: Ask the unit nurse how many visitors are allowed, whether children may visit, whether masks or screening are required, and whether visitor names must be listed in advance.

MyKid’s Patient Portal and My Nicklaus Children’s app

The portal and app help families stay connected with care, but not every record or function may appear immediately. For urgent concerns, call the hospital or clinician directly.

Portal access
Families generally receive an email invitation after registration at the hospital, urgent care center, or participating Nicklaus Children’s Pediatric Specialists office.
Portal features
The portal can provide access to portions of the child’s medical record, upcoming appointments, test results, secure messages, prescriptions, and care information when available.
App features
The My Nicklaus Children’s app helps with locations, maps, physician directory, appointment scheduling, pediatric health content, virtual care, records, bill pay, urgent-care locations, and campus navigation.
Portal support
For MyKid’s Patient Portal questions, official materials list MyKidsPortal@nicklaushealth.org and 305-669-6412.
Portal safety: Do not use portal messaging for emergencies, rapidly worsening symptoms, breathing problems, suicidal thoughts, severe pain, or urgent medication reactions.

Medical records, HIM, release forms, and privacy-sensitive records

For records not visible in the portal, use Health Information Management and the authorization process. Sensitive records may require extra signatures or legal authority.

Record need Best route What to prepare
Portal-visible records Check MyKid’s Patient Portal or the My Nicklaus Children’s app. Portal login, patient DOB, parent or guardian access, and email used during registration.
Full medical record copy Contact Health Information Management at 305-669-6412 and complete the required authorization. Patient name, DOB, parent or guardian ID, requested date range, recipient information, and signature.
Specialist transfer Ask HIM or the treating department how records should be sent to the receiving provider. Receiving doctor name, facility, phone, fax or secure email, appointment date, and exact records needed.
Sensitive records Follow the release form instructions and sign required sensitive-information sections when applicable. Extra authorization may be needed for behavioral health, psychiatry, HIV, STI, drug screen, pregnancy, or other protected information.
Billing records Use Patient Financial Services for billing statements and itemized bills. Account number, date of service, insurance EOB, parent or guardian contact, and billing question.
Record request tip: Ask for exactly what you need. “Complete medical record” requests can take longer and may include fees or extra authorization steps compared with a focused request for discharge summary, lab results, imaging reports, immunizations, or operative report.

Billing, price estimates, financial assistance, and separate provider bills

Hospital bills can include facility charges, physician or professional charges, lab, imaging, anesthesia, surgery, therapy, supplies, medications, and insurance cost sharing.

Patient Financial Services

For billing questions, call 888-538-3036. Have the account number, date of service, insurance card, EOB, and parent or guardian details ready.

Financial counselor

Uninsured families are encouraged to contact a financial counselor before scheduled services when possible. Use 305-669-6525 or EAS@nicklaushealth.org.

Corporate Pricing Office

For an estimate when the self-service tool is not enough, call 877-624-8413, option 2, then option 2.

Estimate timeline

Nicklaus says an estimate or update to a previous estimate is provided within 7 business days after receiving the request.

Billing issue Why families get surprised What to ask before scheduled care
Facility and professional bills Some providers may bill separately from the hospital, including emergency physicians, radiologists, anesthesiologists, surgeons, or pathologists. “Will I receive any separate physician or contracted-provider bill for this service?”
Insurance authorization A hospital can accept a plan, but the specific service may still need prior authorization. “Has authorization been approved, and is the physician also in network?”
Estimate versus final bill The final bill can change based on actual services, surgery time, anesthesia, radiology, labs, complications, and provider charges. “What is included and not included in this estimate?”
Uninsured or self-pay care Families may qualify for payment options or financial assistance depending on the policy and circumstances. “Can I speak with a financial counselor before the scheduled service?”
Emergency care Emergency care cannot be priced like a routine visit because the child may need labs, imaging, procedures, medicines, or admission. After the child is safe, ask for itemized bills and insurance processing status.

Accepted insurance, authorizations, and plan checks

Nicklaus lists many commercial, Medicaid, Healthy Kids, exchange, military, and international plans, but participation can vary by plan design, employer group, provider, and authorization requirement.

Insurance participation

Nicklaus says it is in network with many plans, but families should verify their exact insurance benefits, authorization rules, and provider participation.

Questions contact

For insurance participation questions, use Customer.Service@Nicklaushealth.org or call 888-538-3036.

Separate providers

Some non-employed physicians and credentialed medical staff may not accept every plan accepted by the hospital.

Bring authorization proof

For scheduled specialty care, surgery, imaging, therapy, or tests, bring referral and authorization documentation if your plan requires it.

Insurance call script: “My child has an appointment at Nicklaus Children’s Hospital Miami for __. Is the hospital in network, is the specific physician or group in network, is prior authorization required, and what will my copay, deductible, or coinsurance likely be?”

Family support, language services, guest relations, and accessibility help

Families may need support beyond the medical appointment, including language access, patient rights, guest relations, social work, wayfinding, and adaptive-care planning.

Support need Official route or department When to ask
Language assistance Ask registration, the clinic, or the care team for language support. Before consent, discharge instructions, medication instructions, billing questions, or complex diagnosis conversations.
Patient and Guest Relations patientandguestrelations@nicklaushealth.org Use for concerns, complaints, compliments, patient rights questions, or service-quality issues.
Adaptive care support Ask the care team or use AdaptiveCareTeam@nicklaushealth.org if relevant. When a child benefits from autism-friendly, sensory, developmental, or behavioral support planning.
Privacy questions Privacy@nicklaushealth.org or privacy department contact listed in official privacy materials. Use for privacy, medical-record access, directory, or communication concerns.
Social work or resource help Ask the nurse, doctor, registration, or family support staff to connect you. Use when care creates lodging, transportation, insurance, financial, school, or home-support challenges.

Official PDFs, forms, maps, and documents worth checking

Some useful details are in official forms and PDFs rather than short web pages. Use these for directions, medical-record release, rights, privacy, and financial documentation.

Document or resource What it helps with Practical use
Hospital campus maps and floorplans Garage choice, floorplans, building names, entrances, and indoor wayfinding. Open before a first visit, surgery, imaging, specialty clinic, or ER visit.
Authorization for release of information PDF Medical-record release, recipient details, record type selection, sensitive-information authorization, and parent or guardian signature. Use when portal records are not enough or another doctor needs records.
Patients and parents rights and responsibilities Understanding patient rights, responsibilities, financial-resource questions, and complaint or grievance options. Open when you have a care-quality, rights, communication, or support concern.
Notice of Privacy Practices How medical information may be used, record access, billing records, directory status, communication, and privacy rights. Open before requesting records or asking privacy questions.
Financial Assistance Program Financial assistance, uninsured family questions, Medicaid denial considerations, and ability-to-pay review. Open before or after scheduled services if cost is a barrier.
Physician forms Physician appointment request, central scheduling request, pre-operative surgical scheduling, direct admission, emergency services order, and international registration forms. Useful when a referring physician is arranging care or sending orders.
PDF note: Some PDFs may be older or branded with former Miami Children’s Hospital language. Use official live Nicklaus pages and appointment instructions as the final source for current access, hours, and procedures.

Official source checklist used for this Nicklaus Miami guide

This page summarizes practical details from official sources so families do not need to open multiple pages just to find the ER phone, appointment lines, garages, portal, billing help, insurance notes, medical records, and visitor rules.

Official source What it verifies When to open it
Hospital campuses page Miami campus address, hospital campus context, main hospital phone, and toll-free number. Open when confirming Miami versus Fort Lauderdale, Coral Springs, or outpatient locations.
Appointment page Physician appointment line, diagnostic or therapy scheduling line, appointment forms, and prescription request route. Open before scheduling specialty care, imaging, tests, therapy, or follow-up.
Miami ER page Miami ER location, emergency care context, insurance note, and pediatric emergency routing. Open before driving to the ER when time allows.
Phone directory Main hospital phone, toll-free number, appointment number, ER phone, specialty numbers, and departmental routing. Open when you know the specialty or department you need.
Self-parking and valet page Blue, Green, and Yellow garages, complimentary garage use, valet locations, and app wayfinding note. Open before a first campus visit, ER visit, surgery, or specialty appointment.
Visitation guidelines Fast-Pass photo identification, visitor limits, family visitor guidance, and unit-specific visitor considerations. Open before inviting visitors to inpatient units, ER, NICU, ICU, or surgery areas.
Patient Financial Services Billing help, financial counselor contact, estimate links, contracted-provider billing, insurance caveats, and Patient Financial Services phone. Open before scheduled care if cost, coverage, or payment responsibility matters.
Accepted health plans page Commercial, Medicaid, Healthy Kids, exchange, military, and international plan participation notes and payer contact guidance. Open before scheduled care to verify plan and authorization requirements.
MyNicklaus page MyKid’s Patient Portal, location search, app, urgent care finder, and health-information access context. Open for portal, app, location, urgent care, and digital-access help.
Language services page Language assistance support for families with limited English proficiency or who are deaf or hard of hearing. Open before consent, discharge, billing, or complex care conversations when interpretation is needed.
Independent guide notice: USHospitalGuides.com is not Nicklaus Children’s Hospital, not an emergency service, not a medical provider, and not an insurance or billing office. Use official Nicklaus pages, your child’s clinician, and hospital staff for final medical, billing, insurance, visitor, and appointment decisions.

Nicklaus Children’s Hospital Miami FAQs

These FAQs focus on the Miami campus address, phone numbers, ER access, appointments, parking, portal, records, billing, insurance, visitor rules, and financial help.

1. What is the address for Nicklaus Children’s Hospital Miami?
Nicklaus Children’s Hospital Miami is located at 3100 SW 62nd Avenue, Miami, FL 33155. Use this address for the main pediatric hospital campus and Miami Emergency Department.
2. What is the main phone number for Nicklaus Children’s Hospital Miami?
The main hospital phone number is 305-666-6511. The toll-free hospital number is 1-800-432-6837.
3. What is the phone number for the Nicklaus Children’s Miami ER?
The Miami pediatric Emergency Department direct phone number is 305-668-5522. For a life-threatening emergency, call 911 or go to the nearest emergency department immediately.
4. How do I make an appointment with a Nicklaus Children’s specialist?
For physician appointment requests, call 1-888-624-2778 or use the official appointment request page. For outpatient diagnostic, exam, or therapy screening requests, call 1-877-624-8413.
5. Is parking free at Nicklaus Children’s Hospital Miami?
Nicklaus lists three color-coded campus garages: Blue, Green, and Yellow. Their use is described as complimentary. Valet options are also listed for the Central Building and selected garage areas.
6. Which garage should I use for the Nicklaus Children’s ER?
The Miami Emergency Department entrance is associated with the Yellow Garage side of the campus. Follow Pediatric Emergency or Emergency Department signs from any entrance.
7. How do I access MyKid’s Patient Portal?
Families generally receive an email invitation after registration at the hospital, urgent care center, or participating Nicklaus Children’s Pediatric Specialists office. The portal may show available appointments, records, test results, messages, prescriptions, and bill-pay functions.
8. How do I request medical records from Nicklaus Children’s Hospital?
Use the portal for available records or contact Health Information Management at 305-669-6412. A completed authorization and parent or guardian identification may be required for records not available through the portal.
9. Who do I call for billing or a price estimate?
For billing questions, call Patient Financial Services at 888-538-3036. For pricing estimates when the online estimator is not enough, call the Corporate Pricing Office at 877-624-8413, option 2, then option 2.
10. Does Nicklaus Children’s Hospital accept my insurance?
Nicklaus lists many participating health plans, but coverage depends on your exact plan, employer group, authorization rules, and provider participation. Contact your insurance plan and Nicklaus Customer Service at 888-538-3036 or Customer.Service@Nicklaushealth.org before scheduled care.