Endeavor Health Glenbrook Hospital phone numbers, map, parking, emergency department, patient portal, records, billing, and visitor help
Endeavor Health Glenbrook Hospital is located at 2100 Pfingsten Rd., Glenview, IL 60026. The hospital’s main phone number is (847) 657-5800, and its official location page also lists emergency department, pharmacy, billing, registration, radiology, rehabilitation, spiritual care, and specialty phone numbers.
This guide is written for patients, visitors, caregivers, and family members who need practical next steps before driving to the hospital, calling a department, requesting records, using MyEndeavor, checking billing, or finding the right entrance.
Glenview, IL 60026. Use this for GPS, hospital arrival, emergency department access, and campus navigation.
Use for general hospital questions, routing, radiology switchboard help, and campus information.
Use for ED department routing. Call 911 for life-threatening emergencies rather than waiting on hold.
Enter from Landwehr Road or Pfingsten Road. Accessible self-parking is available near entrances.
Use for appointments, messages, test results, records, prescription renewals, and billing access.
Located near the Atrium. Listed hours are Monday–Friday 9 am–6 pm and Saturday 9 am–3 pm.
Start here: choose the right Glenbrook Hospital action
Use this table before calling, visiting, scheduling, requesting records, or checking billing. It helps users avoid generic “main number only” guidance.
| What you need | Best first action | Prepare before you call or go |
|---|---|---|
| Life-threatening emergency | Call 911 or go to the nearest emergency department. | Photo ID, insurance card, medication list, allergy list, emergency contact, and symptom timeline if safe to bring. |
| Hospital main desk or routing | Call (847) 657-5800. | Patient name, date of birth, department, doctor name, and reason for calling. |
| Schedule an appointment | Use Endeavor’s appointment tool or call the correct specialist/office. | Insurance card, referral requirement, preferred location, symptoms, prior test results, and provider preference. |
| Medical records | Use MyEndeavor, the online record request tool, mail, email, fax, or the designated HIM route. | Government-issued ID, signed authorization form, record date range, and where records should be sent. |
| Bill question | For northern suburbs bills, use MyEndeavor Message Center or call (847) 570-5000. | Statement, account number, date of service, insurance explanation of benefits, and payment history. |
| Prescription pickup | Call Glenbrook outpatient pharmacy at (847) 657-1785. | Medication name, prescribing provider, insurance card, refill status, and pickup timing. |
| Visit a patient | Check current visitor rules, masking guidance, patient room status, and unit-specific restrictions. | Patient full name, room or unit if known, photo ID, mask if symptomatic, and parking/valet plan. |
Glenbrook Hospital contact information and phone directory
Endeavor Health lists a full phone directory for Glenbrook Hospital. Use the main number when you are not sure which department handles your request.
| Contact item | Phone or detail | Use it for |
|---|---|---|
| Main hospital | (847) 657-5800 | General routing, hospital questions, location confirmation, and department transfer help. |
| Address | 2100 Pfingsten Rd., Glenview, IL 60026 | GPS, emergency arrival, hospital entrance, campus parking, and patient pickup. |
| Emergency Department | (847) 657-5632 | Emergency department routing. Call 911 for life-threatening emergencies. |
| Admitting | (847) 657-5625 | Hospital admission questions and arrival instructions when directed by care team. |
| Central registration | (847) 657-5628 | Registration questions before scheduled tests, procedures, or hospital services. |
| Billing | (847) 570-5000 | Northern suburbs hospital bills, itemized bills, payment questions, and account help. |
| Patient advocacy | (847) 657-5603 | Concerns about care experience, communication issues, or unresolved hospital service problems. |
| Outpatient pharmacy | (847) 657-1785 | Prescription pickup, refill transfer, insurance questions, and pharmacy service details. |
| Spiritual care | (847) 657-5773 | Chaplain support for patients, families, grief, spiritual needs, or difficult care decisions. |
| Medical records general help | (847) 982-4560 | Questions about record requests for Glenbrook and other northern suburbs locations. |
Google map, campus address, and entrance planning
Use the hospital address for GPS, but choose the entrance based on your reason for visiting. Emergency care, main hospital services, outpatient care, pharmacy, and specialty visits may use different campus areas.
Endeavor Health Glenbrook Hospital
2100 Pfingsten Rd.
Glenview, IL 60026
Main: (847) 657-5800
| Campus area | Address or location clue | Use this for |
|---|---|---|
| Main hospital entrance | 2100 Pfingsten Rd. | General hospital access, inpatient visits, lobby services, and main hospital valet. |
| Emergency Department entrance | Emergency entrance on Glenbrook campus | Emergency symptoms, serious injuries, chest pain, stroke symptoms, and urgent ED arrival. |
| John and Carol Walter Ambulatory Care Center | 2180 Pfingsten Rd. | Ambulatory care visits and valet access at the Walter Ambulatory Care Center entrance. |
| Outpatient pharmacy | Near the Atrium, Suite 1092 | Prescription pickup, refill transfers, and over-the-counter products. |
| Campus map planning | Glenbrook campus includes color-coded parking areas and multiple numbered entrances. | Check the official campus map before specialty appointments, imaging, cancer care, emergency visits, or pharmacy pickup. |
Parking, valet, accessible parking, and arrival tips
Parking is a major intent gap on many hospital listings. Glenbrook provides free campus parking, valet options, and accessible parking near entrances.
Free self-parking
Free parking is available for patients and visitors on the Glenbrook Hospital campus. The official page says drivers can enter the parking lot from either Landwehr Road or Pfingsten Road.
Main hospital valet
Free valet parking is listed at the main hospital entrance at 2100 Pfingsten Rd. Monday through Friday, 7 am to 5 pm.
Walter Ambulatory valet
Free valet parking is listed at the John and Carol Walter Ambulatory Care Center, 2180 Pfingsten Rd., Monday through Friday, 7 am to 6 pm.
Accessible parking
Accessible self-parking is available near all entrances. The hospital also notes free valet parking at Landwehr and Pfingsten entrances to help patients and visitors with accessibility needs.
Emergency Department and when to seek immediate care
Endeavor Health states its emergency departments provide 24-hour, seven-day emergency care with emergency medicine physicians, advanced practice providers, specialty-trained nurses, imaging access, and treatment tools.
| Symptom or situation | Recommended action | Why it matters |
|---|---|---|
| Chest pain, pressure, or severe shortness of breath | Call 911 or go to the ED immediately. | These can be signs of heart attack, pulmonary embolism, or other time-sensitive emergencies. |
| Stroke symptoms | Call 911 for sudden weakness, numbness, trouble speaking, facial droop, vision change, or difficulty walking. | Stroke care is time-sensitive, and emergency transport can start routing quickly. |
| Serious accident, trauma, head or neck injury | Use emergency medical services when movement may be unsafe. | Improper movement can worsen injury, and emergency teams can stabilize during transport. |
| Uncontrolled bleeding or severe abdominal pain | Go to emergency care immediately. | These symptoms may require urgent imaging, lab work, procedures, or surgical evaluation. |
| Fever in infant under 3 months | Seek emergency care promptly. | Young infants can become seriously ill quickly and need urgent clinical assessment. |
How to make an appointment or find the right scheduling route
Endeavor Health’s appointment page starts by asking users to select the type of care needed. Some specialist visits may require a referral from a primary care provider.
MyEndeavor patient portal, records, messaging, prescriptions, and billing
Endeavor Health says its patient portals are transitioning to MyEndeavor. Glenbrook patients are directed through Endeavor’s portal system for online access and support.
What you can do in the portal
- View test results and medical records.
- Message care teams for non-urgent questions.
- Schedule, view, or cancel appointments when available.
- Request prescription renewals.
- Pay bills or view account information.
- Access family records when proxy permissions are set up.
Portal support
For MyEndeavor technical help, password resets, or account navigation, Endeavor lists MyEndeavor Support at (847) 425-3900.
NorthShoreConnect change
Endeavor Health states NorthShoreConnect has transitioned to MyEndeavor. Existing users may be able to sign in with prior portal credentials, but users should follow current portal instructions.
Do not submit PHI in site search
Endeavor’s website warns users not to submit protected health information into its website search field. Use secure portal messaging for account-specific care questions.
Medical records, radiology images, cardiac imaging, and in-person request notes
Endeavor Health provides several record request methods for Glenbrook Hospital and other northern suburbs locations. Records are confidential, and identity verification is required.
| Record need | Official route | Important detail |
|---|---|---|
| General record questions | Call (847) 982-4560. | For status questions, Endeavor lists roistatus@endeavorhealth.org. |
| Online record request | Use Endeavor’s online medical record request tool. | Have a government-issued driver’s license or state ID ready. |
| MyEndeavor request | Log in to MyEndeavor, open the main menu, go to Communication, and choose Request Medical Record. | Records can only be released to the patient through the listed portal route. |
| Mail request | Send authorization to Health Information Management, Attn: Datavant, 4901 Searle Parkway, Suite 170, Skokie, IL 60077. | Use the official Authorization to Disclose Records form. |
| Email or fax request | Email releaseforms@endeavorhealth.org or fax patient/continuation-of-care requests to (847) 982-4495. | Attach the completed and signed authorization form. |
| Glenbrook walk-in record location | Glenbrook Hospital, Room B206, phone (847) 503-3176. | Listed hours are Monday–Friday, 7:30 am–4 pm, but Endeavor notes Glenbrook will no longer take walk-ins after Friday, November 28, 2025. |
| Cardiac imaging films | Glenbrook cardiac imaging records are listed at (847) 657-5656 on the medical records page. | Cardiac imaging cannot be sent by email or to MyEndeavor; ask for the correct release method. |
| Itemized bill | Billing questions and itemized bills are listed through billing at (847) 570-5000. | Keep your statement, account number, and date of service ready. |
Billing questions, itemized bills, estimates, and price transparency
Billing and cost pages are often where users need the most practical detail. Endeavor separates hospital billing, cost estimates, accepted insurance, financial assistance, and machine-readable standard charges.
Northern suburbs billing
For care at Glenbrook Hospital, Evanston Hospital, Highland Park Hospital, Skokie Hospital, or northern suburbs offices, Endeavor directs billing questions through MyEndeavor Message Center or by phone at (847) 570-5000.
Billing phone hours
Endeavor lists northern suburbs billing phone hours as Monday–Friday, 8 am to 5:30 pm, closed Saturday and Sunday.
Cost estimates
Endeavor offers an estimate tool and notes that estimates can vary because of patient condition, complications, final diagnosis, and physician-ordered services.
Standard charges
Endeavor posts hospital standard charges online for CMS price transparency. The Glenbrook Hospital file is listed as effective April 1, 2026.
| Billing task | Best route | What to have ready |
|---|---|---|
| Question about a Glenbrook bill | Call (847) 570-5000 or send a secure MyEndeavor Message Center note. | Statement, account number, patient name, date of service, insurance EOB, and payment receipt. |
| Need an itemized bill | Use billing support or portal billing tools. | Date range, service location, account number, and where the itemized copy should go. |
| Estimate before a procedure | Use Endeavor’s cost estimate tool or call cost-estimate support. | Procedure name, CPT code if available, ordering doctor, insurance plan, deductible status, and location. |
| Financial assistance | Review Endeavor financial assistance information and application instructions. | Household income documents, insurance status, bill details, and any requested supporting documents. |
| No insurance | Ask billing about self-pay estimates, financial assistance, and payment options before non-emergency scheduled care. | Expected service, appointment date, household size, income documents, and contact information. |
Insurance, referrals, prior authorizations, and out-of-network risk
Endeavor tells patients to confirm coverage directly with their health insurance company because benefits, referrals, prior authorizations, networks, and out-of-pocket costs vary by plan.
Confirm network status
Before scheduled care, call the number on your insurance card and ask whether Glenbrook Hospital, the physician, the facility service, and the planned procedure are in network.
Ask about referrals
Some plans require a primary-care referral before a specialist visit. Endeavor’s appointment page also notes that referrals may be needed for specialist care.
Prior authorization
Imaging, procedures, surgeries, infusion services, rehabilitation, and specialty medications may need prior authorization. Ask the ordering office who handles it.
Behavioral health note
Endeavor notes some insurance plans require specific networks for behavioral health services. Confirm coverage before behavioral health appointments.
Outpatient pharmacy at Glenbrook Hospital
The Glenbrook outpatient pharmacy is useful for prescription pickup, refill transfers, over-the-counter items, specialty medication questions, and coordination with Endeavor Health providers.
| Pharmacy item | Glenbrook detail | Patient tip |
|---|---|---|
| Location | 2100 Pfingsten Rd., Suite 1092, Glenview, IL 60026; near the Atrium. | Ask your discharge nurse or clinic staff whether the prescription was sent before going to pickup. |
| Phone | (847) 657-1785 | Call before leaving if the medication is urgent, expensive, uncommon, or needs insurance approval. |
| Listed hours | Monday–Friday 9 am–6 pm; Saturday 9 am–3 pm. | Confirm holiday hours and discharge-day availability before arrival. |
| Services | Fill, refill, and transfer prescriptions from Endeavor Health providers; over-the-counter products; specialty medication support. | Bring your insurance card, HSA/FSA card if using one, medication list, and allergy information. |
| Payment note | Endeavor’s pharmacy page lists cash, major credit cards, checks, and HSA/FSA cards for copays. | Payment methods are visible page content only, not placed in schema to avoid structured-data warnings. |
Visitor information, dining, Wi-Fi, business center, and masking guidance
Glenbrook Hospital’s visitor information includes practical details that many third-party hospital listings miss.
| Visitor need | Glenbrook information | Practical note |
|---|---|---|
| Dining room | Located in the basement. Full breakfast 6:30–9:15 am, continental breakfast 9:15–11 am, lunch 11 am–1:30 pm, snack/deli/salad bar 1:30–5 pm, dinner 5–6:45 pm. | Hours can change around holidays or staffing changes, so check onsite if timing matters. |
| Vending | Vending area is open 24 hours and located near the employee/visitor dining room. | Useful during late visits, ED waits, and overnight family support. |
| Wi-Fi | Free wireless internet is available throughout the hospital. Select “NorthShore Guest WiFi” and accept the terms page. | Use secure connections for private activity because public Wi-Fi is not inherently secure. |
| Business center | Located in the Pfingsten entrance lobby with data ports for laptop access. | Helpful for caregivers managing work, forms, insurance, or travel while waiting. |
| Masking | Endeavor requires patients and visitors to mask when experiencing respiratory virus symptoms and recommends masking in high-risk areas. | Do not visit if sick unless the care team specifically allows it. Ask the unit if unsure. |
| Gift shop | The Glenbrook phone directory lists the gift shop at (847) 657-5623. | Call before buying flowers or gifts because some units restrict flowers, latex balloons, or food items. |
Language help, communication support, chaplains, and patient advocacy
Support services matter for accessibility, patient rights, family communication, and safe care navigation.
Language and communication services
Endeavor says patients and families have the right to effective communication in a language and communication device they understand. In-person interpreters, sign language interpreters, phone interpretation, and telecommunication devices are listed as available support routes.
Ask your nurse or caregiver
If you need language assistance, hearing assistance, visual assistance, or another communication aid, ask the nurse or caregiver to arrange services during your Glenbrook Hospital care.
Spiritual care and support
Glenbrook chaplain support is available 24 hours a day, 7 days a week. Call (847) 657-5773 to request spiritual care support.
Patient advocacy
For patient experience concerns at Glenbrook, Endeavor lists patient advocacy at (847) 657-5603. Use it when a concern is unresolved through the direct care team.
Featured specialties, services, and department numbers
Glenbrook Hospital’s official page lists featured specialties and services, plus a phone directory that helps users reach the right department faster.
| Area | Listed Glenbrook detail | How to use it |
|---|---|---|
| Featured specialties | Cardiovascular, neurosciences, orthopaedics, oncology, and primary care. | Use the official location page or appointment tool to find the correct provider and location. |
| Featured services | Imaging, lab, and pharmacy. | Ask whether your test requires a physician order, fasting, appointment, insurance authorization, or a specific entrance. |
| Lab testing | Endeavor lab pages describe physician orders, photo ID, insurance card, possible fasting, and typical 24–48 hour result availability. | Bring an electronic or paper order, photo ID, insurance card, and test preparation instructions. |
| Radiology | Glenbrook directory lists radiology through the main hospital phone number, (847) 657-5800. | Ask about arrival time, imaging prep, contrast instructions, prior authorization, and where to park. |
| Rehabilitation | Rehabilitation services at Glenbrook Hospital: (847) 503-4000. | Ask whether you need a therapy order, insurance authorization, evaluation appointment, or specific therapy location. |
| Kellogg Cancer Center | (847) 503-1000. | Use for cancer-center appointment routing, location help, and support-service coordination. |
| Walter Center for Urological Health | (847) 503-3000. | Use for urology-related scheduling and campus navigation questions. |
| Mammogram scheduling | (888) 364-6400. | Ask about prior images, screening vs diagnostic mammogram, insurance authorization, and preparation rules. |
| Travel center | (847) 657-5670. | Ask about appointment type, vaccines, trip timing, destination needs, and records to bring. |
What third-party listings often miss about Glenbrook Hospital
Search results often show address, reviews, and basic phone number only. This guide adds patient-action details that help people complete real tasks.
| Common listing detail | Why it is not enough | What this guide adds |
|---|---|---|
| Address and main phone | Does not explain emergency entrance, valet hours, parking routes, pharmacy pickup, or department phones. | Map, entrance planning, ED number, phone directory, outpatient pharmacy, free parking, and valet schedule. |
| Star rating or reviews | Does not help users request records, pay a bill, estimate costs, or understand insurance rules. | Medical records workflow, billing phone, cost estimate route, price transparency, insurance checklist, and financial assistance planning. |
| Emergency department label | Does not explain symptoms that should go to 911 or the ED. | Emergency symptom table, 911 guidance, ED address, pediatric emergency note, and what to bring. |
| General visitor info | Often omits dining times, Wi-Fi instructions, business center, masking guidance, and spiritual care. | Dining schedule, vending location, guest Wi-Fi steps, business center location, chaplain phone, and visitor safety notes. |
Official source checklist used for this guide
Use official pages for final decisions because hospital policies, department hours, insurance participation, and visitor rules can change.
| Official source | What it verifies | When to open it |
|---|---|---|
| Glenbrook Hospital location page | Address, main phone, visitor information, parking, valet, pharmacy, spiritual care, language services, phone directory, featured specialties, and featured services. | Before visiting, parking, calling a department, or checking amenities. |
| Emergency care page | 24/7 emergency-care availability across Endeavor Health, conditions treated, pediatric emergency-care information, and Glenbrook ED listing. | When deciding between appointment, immediate care, ED, or 911. |
| Make an appointment page | Scheduling flow, service selection, and referral notice. | Before booking routine provider visits, tests, procedures, or specialty care. |
| Patient portal page | MyEndeavor transition, portal options, records, test results, messaging, refill requests, scheduling, and bill payment. | Before logging in, choosing the correct portal, or getting account help. |
| Medical records page | Record request methods, online tool, portal steps, email, fax, mail, in-person location, HIM contacts, and request turnaround notes. | Before requesting records, radiology images, cardiac imaging, or itemized bills. |
| Billing and insurance page | Northern suburbs billing route, MyEndeavor billing message option, billing phone, insurance information, cost tools, and financial assistance links. | Before calling billing, paying a bill, estimating costs, or reviewing insurance. |
| Price transparency page | CMS standard-charge files and Glenbrook Hospital price transparency file effective date. | Before researching standard charges or seeking a consumer-friendly estimate. |
| Pharmacy page | Glenbrook outpatient pharmacy address, suite, phone, prescription services, specialty medications, and payment options. | Before transferring or picking up prescriptions. |
| Glenbrook campus map | Emergency entrance, main hospital, Health Center areas, parking colors, valet parking, pharmacy, gift shop, and campus orientation. | Before specialty visits, imaging, emergency arrival, cancer center visits, or outpatient pharmacy pickup. |
Important medical and emergency disclaimer
This guide helps with hospital contact, directions, records, billing, portal, and visitor navigation. It does not provide diagnosis, treatment, or emergency triage.
Endeavor Health Glenbrook Hospital FAQs
These FAQs match the visible content above and focus on contact, directions, parking, emergency care, portal access, records, billing, pharmacy, and visitor support.