Children’s Hospital Omaha: Pediatric Care & Info

by
Omaha, Nebraska · Pediatric Hospital Guide · Updated September 2026

Children’s Hospital Omaha address, phone, pediatric ER, appointments, Children’s Connect, records, billing, parking, visitors, and family support

Children’s Hospital Omaha usually refers to Children’s Nebraska, the pediatric hospital and medical center at 8200 Dodge Street, Omaha, NE 68114. The main hospital phone number is commonly listed as 402-955-5400.

This guide helps parents, guardians, patients, visitors, and referring providers quickly find the correct ER entrance, appointment route, Children’s Connect portal, medical records contact, billing and price-estimate numbers, parking/map help, visitor rules, support services, and official links.

Call Main: 402-955-5400 Emergency: 911 Official Omaha Campus Children’s Connect
Emergency warning: If your child has trouble breathing, blue or purple lips/skin/fingernails, severe allergic reaction, seizure, severe bleeding, severe burn, major trauma, suspected poisoning, head/spinal/eye injury, chest pain, severe stomach pain, uncontrolled pain, loss of consciousness, or another life-threatening symptom, call 911 or go to the nearest emergency department immediately. Do not use portal messages, appointment forms, email, billing numbers, or general contact pages for emergencies.
Main hospital 8200 Dodge Street

Omaha, NE 68114. The official hospital location page lists the campus as open 24 hours.

Main phone 402-955-5400

Use for general hospital routing, main campus questions, department connection, and non-emergency contact.

Pediatric ER Open 24/7

The Emergency Department treats children and adolescents up to age 21 who need immediate medical care.

Specialty center 111 N. 84th Street

Children’s Nebraska Specialty Pediatric Center is a specialty care clinic with phone 402-955-5400.

Medical records 402-955-3800

Use for medical record questions, release forms, fax routing, Children’s Connect access, and patient-advocate support.

Billing help 402-955-5421

Use for bill payment questions. Price estimates use 402-955-5410; financial assistance uses 402-955-6051.

Start here: choose the correct Children’s Nebraska route

Use this table before calling, driving, using Children’s Connect, or choosing between pediatrician, urgent care, behavioral health crisis care, and the emergency department.

Your situation Best next action Prepare before calling or going
Life-threatening emergency Call 911 or go to the nearest emergency department. Children’s Nebraska Emergency Department is at the 8200 Dodge Street campus and is open 24/7. Child’s age, weight if known, medications, allergies, symptom start time, recent records, insurance card, and emergency contact.
Immediate care but not clearly ER-level Use Children’s Care Today, call a Care Today location, use Children’s Connect when eligible, or contact the child’s pediatrician. Temperature, pain level, breathing status, hydration, symptom timeline, medications, photos if useful, and preferred location.
Routine primary care Call your preferred Children’s Physicians location or use Children’s Connect if established. Immunization record, school forms, medication list, prior pediatrician, insurance card, and parent/guardian ID.
Specialty appointment Use the Find a Doctor directory or call the Find-a-Doctor referral line at 800-833-3100. Diagnosis, referral reason, insurance, authorization if required, prior records, labs, imaging, and preferred Omaha location.
Provider referral Providers can fax referral forms to 402-955-6445 or refer through EpicCare Link. Urgent provider consults use 855-850-5437. Patient demographics, diagnosis, urgency, records, labs, imaging, referral department, and insurance/authorization details.
Medical records Use Children’s Connect for available records or contact the medical record team at 402-955-3800. Patient name, date of birth, dates of service, facility, record type, recipient, signed authorization, and legal representative documents if needed.
Bill, estimate, or financial help Use Children’s Connect/guest pay or call billing at 402-955-5421. Estimate help: 402-955-5410. Financial assistance: 402-955-6051. Statement number, insurance card, date of service, explanation of benefits, address updates, household size, income documents, and questions.

Which “Children’s Hospital Omaha” is this guide about?

This page focuses on the official Children’s Nebraska Omaha hospital campus, not a generic children’s hospital listing.

Possible confusion How to confirm Correct detail for this guide
Children’s Hospital Omaha vs Children’s Nebraska Check for the official name Children’s Nebraska and the 8200 Dodge Street address. Children’s Nebraska, 8200 Dodge Street, Omaha, NE 68114.
Hospital campus vs Specialty Pediatric Center Look at your appointment paperwork for building, clinic, floor, and provider. Hospital: 8200 Dodge Street. Specialty Pediatric Center: 111 North 84th Street.
Emergency Department entrance vs main entrance For emergency care, follow the Dodge Street emergency entrance east of 84th Street. The ER is on the Dodge Street campus, and the emergency entrance is separate from routine visit arrival.
Behavioral health services Check whether the visit is at the main hospital, emergency department, or Behavioral Health & Wellness Center. Behavioral Health & Wellness Center is at 8550 Indian Hills Drive, Omaha, NE 68114.
Old site name or old URLs Older documents may show ChildrensOmaha.org or Children’s Hospital & Medical Center. Use current Children’s Nebraska pages for live directions, phone numbers, billing, records, and visitor rules.

Children’s Hospital Omaha phone directory

Use the right number for the task. For life-threatening symptoms, call 911 instead of searching for a department line.

Need Phone Use it for
Main hospital 402-955-5400 General routing, main campus questions, department connection, and non-emergency information.
Find-a-Doctor referral line 800-833-3100 Finding a provider or pediatric expert for non-emergency appointment planning.
Primary care get-to-know-you visit 800-336-0304 Requesting a get-to-know-you visit with one of the Children’s Physicians providers.
Provider Priority Line 855-850-5437 24-hour provider-to-provider emergency/urgent consults, admissions, specialty consults, and transport services.
Referral fax 402-955-6445 Provider referral forms. Official provider guidance says to allow 48 hours for referrals to process.
Medical records 402-955-3800 Records questions, medical-record access, forms, and patient advocate/customer service routing.
Medical records fax 402-955-7193 Completed authorization forms or record-related documents when confirmed by the records team.
Billing/pay by phone 402-955-5421 Billing questions, pay-by-phone, payment options, account questions, and bill-help routing.
Billing toll-free 866-535-3412 Billing, price estimate, and financial assistance routing when toll-free access is preferred.
Price estimates 402-955-5410 Hospital service price estimates when needed sooner than the online estimate process.
Financial assistance 402-955-6051 Financial assistance, Medicaid-related next steps, application questions, and help with care costs.
Guest Relations 402-955-4041 Main lobby help, concierge service, visitor screening, guest services, and on-campus transport.
Interpreter Services 402-955-5417 Language help, sign language interpreters, translated materials, and accessible formats.
Social Work / Nurse Case Management 402-955-5418 Resources, advocacy, discharge planning, financial-resource connection, emotional support, and care coordination.
Child Life 402-955-5322 Procedure preparation, coping support, play, sibling support, pet therapy, and child-friendly hospital support.
Gift shop 402-955-4150 Patient gifts, online orders, greeting cards, and gift delivery questions.
Compliance / privacy grievance 402-955-4122 Civil rights, privacy, compliance, or nondiscrimination grievance contact listed by Children’s Nebraska.

Google map, campus wayfinding, parking, ER entrance, and visitor arrival

Children’s Nebraska’s Omaha campus includes the main hospital, emergency department, Specialty Pediatric Center, Hubbard Center for Children, parking garages, and nearby specialty buildings. Confirm the exact destination before driving.

Children’s Nebraska
8200 Dodge Street
Omaha, NE 68114
Main: 402-955-5400

Use this map for general directions only. For emergency care, use the Emergency Department entrance on Dodge Street just east of 84th Street. For specialty appointments, verify whether your child’s visit is at the hospital, Specialty Pediatric Center, Behavioral Health & Wellness Center, or another Children’s Nebraska location.
Arrival need Official detail summarized Practical parent note
Main hospital Children’s Nebraska main hospital is at 8200 Dodge Street, Omaha, NE 68114. Use this for main hospital arrival, inpatient visits, many hospital services, and general campus routing.
Emergency Department The emergency entrance is on Dodge Street just east of 84th Street. For life-threatening symptoms, call 911. Do not delay for parking or portal messages.
Specialty Pediatric Center Located at 111 North 84th Street, Omaha, NE 68114. Use only if your appointment paperwork lists the Specialty Pediatric Center or a specialty clinic there.
Children’s GO app Children’s Nebraska says the app can help navigate to and throughout locations, explore the facility, access Children’s Connect, schedule appointments, find providers, and pay bills. Use the app only after confirming your child’s exact campus, building, suite, and appointment time.
Guest Relations Guest Relations is listed on the lobby level of the hospital main entrance, with contact 402-955-4041 and hours 6 a.m. to 6 p.m. Ask for help with front desk concierge service, visitor screening, guest services, or on-campus transport.
Out-of-town families Children’s Nebraska lists Carolyn Scott Rainbow House as a 56-room guest house for out-of-town families. Ask early because housing resources can have eligibility rules and availability limits.

Pediatric emergency care at Children’s Hospital Omaha

The Children’s Nebraska Emergency Department treats children and adolescents up to age 21 and is open 24 hours a day, 7 days a week. Severe symptoms should not wait for appointment scheduling.

ER location
Children’s Nebraska Emergency Department, 8200 Dodge Street, Omaha, NE 68114.
Open status
Open 24 hours a day, 7 days a week.
Age range
Children and adolescents up to age 21 who need immediate medical care.
Entrance
Emergency Department entrance is on Dodge Street just east of 84th Street.
Symptom or situation Best route What to bring if safely possible
Blue or purple lips, skin, or fingernails; shortness of breath; trouble breathing; severe allergic reaction; or chest pain Call 911 or go to the nearest emergency department immediately. Medication list, allergies, inhalers, EpiPen details, child’s weight if known, and symptom start time.
Seizure, head injury, spinal injury, eye injury, severe bleeding, severe burns, or uncontrolled pain Use emergency care. Call 911 if transport is unsafe. Recent medical records, imaging if available, specialist names, medications, and guardian ID.
Animal, snake, or human bite Use emergency or urgent care based on severity and clinician direction. Bite time, animal details if known, tetanus status, wound photos if safe, and prior medical history.
Fever in an infant under 2 months of age Treat as urgent and contact a clinician or use emergency care immediately. Temperature reading, method used, feeding/diaper count, birth history, medications, and pediatrician name.
Fever, sore throat, minor fracture concern, sprain, strain, rash, ear pain, or upper respiratory symptoms without emergency signs Consider Children’s Care Today, primary care, or the child’s pediatrician before using the ER. Symptom timeline, medications, allergies, recent test results, and insurance card.
Mental health crisis Use emergency services for immediate danger. Children’s Nebraska also lists Behavioral Health Urgent Care and the Behavioral Health & Wellness Center for walk-in crisis assessment and pediatric mental health care. Current medications, safety concerns, recent events, therapist/psychiatrist contact, and guardian information.
High-demand note: Children’s Nebraska’s emergency information has warned that the Emergency Department can experience very high demand and long wait times. If the child is stable and symptoms are not ER-level, contact the child’s primary care provider or use Children’s Care Today when appropriate.

Appointments, primary care, urgent care, specialty care, and provider referrals

Appointment steps differ for primary care, urgent same-day needs, specialty care, and provider-to-provider referrals.

Decide whether the child needs emergency care first. For severe symptoms, call 911 or go to the nearest emergency department. Do not use the appointment page for emergencies.
Use Find a Doctor for non-emergency provider search. Children’s Nebraska says families can call the Find-a-Doctor referral line at 800-833-3100 or explore the directory anytime.
Use Children’s Care Today for urgent non-ER concerns. Care Today clinics treat illnesses and injuries needing immediate care but not serious enough for the emergency department.
Use Children’s Connect when eligible. Established patients can use Children’s Connect for appointment management, some specialty clinic scheduling, messages, refills, test results, and bills.
New primary care families can request a get-to-know-you visit. Use the online form or call 800-336-0304 for Children’s Physicians provider matching.
Providers should use referral routes. Referral forms can be faxed to 402-955-6445, and urgent provider consults can use the Provider Priority Line at 855-850-5437.
Referral prep script: “My child needs care for __. The referring provider is __. Insurance is __. Records and imaging are at __. Which Children’s Nebraska clinic, building, provider, referral form, and timing should we use?”

Pediatric services and specialty-care navigation

Children’s Nebraska lists primary care, specialty care, behavioral health, emergency medicine, urgent care, pharmacy services, support services, and more than 50 pediatric specialty areas.

Care area Official service examples Parent or provider preparation
Emergency medicine 24/7 pediatric emergency care, Level I pediatric trauma center status, emergency specialists, radiology, imaging, lab services, respiratory therapy, child life, social work, spiritual care, and case management. Use 911 for dangerous symptoms. Bring medications, allergies, records, and test results if safe.
Primary care Children’s Physicians provides pediatric care across the Omaha metro and Kearney, including routine and condition-based care from birth through adolescence. Bring vaccine records, school forms, medication list, insurance card, and prior pediatrician details.
Specialty care Specialty Pediatric Center includes allergy, behavioral health, cancer, cardiology, neurology, orthopedics, pulmonology, and many other specialty services. Ask whether referral, authorization, prior imaging, lab records, or specialist triage is required.
Behavioral health Behavioral Health & Wellness Center, behavioral health crisis assessment, inpatient behavioral health, outpatient behavioral health, mental health partial hospitalization, eating disorders partial hospitalization, and crisis care. Bring medication list, safety concerns, therapist contact, school supports, recent crisis timeline, and guardian information.
Urgent non-ER care Children’s Care Today clinics treat ear infection, fever, sprains and strains, minor fractures, rashes, sore throat, and upper respiratory infections. Call or use Children’s Connect if eligible; use ER for severe symptoms.
Pharmacy services Pharmacy services support accurate prescription service and medication access as part of pediatric care. Use Children’s Connect for refill tools when eligible and call the care team if symptoms changed or medication seems urgent.
Support services Interpreter Services, Child Life, Educational Support, Guest Relations, PATCH Program, Project Austin, Nurse Case Management, sibling support, spiritual care, social work, and Speak Up resources. Ask early if your child needs sensory accommodations, school coordination, interpreter help, social work, or sibling support.
Out-of-town family support Carolyn Scott Rainbow House is a 56-room guest house for out-of-town families. Ask about eligibility, availability, referral process, distance requirements, and arrival timing before travel.

Children’s Connect: portal, app, appointments, refills, test results, records, and bill pay

Children’s Connect is the main online tool for eligible Children’s Nebraska patients and families. It was previously called Epic MyChart.

What Children’s Connect can help with

  • View upcoming and past appointments.
  • Schedule the child’s next appointment for Children’s Physicians and some specialty clinics.
  • Message the care team for non-urgent needs.
  • Refill prescriptions.
  • View test results and read visit notes.
  • Print or download immunization records.
  • Pay bills and manage account tasks.

How to register

Children’s Nebraska says families can register when scheduling or checking in for an appointment, or by requesting an activation code through the portal or app.

Medical record release

The Children’s Connect login page includes a “Request Medical Records” feature. Use the official records page if you need copies, external release, or fax/mail routing.

Portal safety

Children’s Connect is not an emergency tool. Use 911, the Emergency Department, Children’s Care Today, or the child’s clinician based on symptom severity.

Do not message emergencies: Portal messages may not be read immediately. Use emergency care for severe symptoms and phone-based routing for urgent same-day decisions.

Medical records, immunization proof, release forms, corrections, and privacy

Children’s Nebraska describes a child’s medical record as both medical and legal information that includes medical history, vaccinations, diagnoses, medications, and treatment history.

Record need Best route Important details
View available records online Use Children’s Connect when you have portal access. Use it for available appointments, test results, visit notes, immunization records, messages, and record release features.
Request copies of records Use the official medical record page and release process. Prepare signed authorization, dates of service, facility, record type, recipient information, and parent/guardian/legal representative details.
Medical record questions Call 402-955-3800. Representatives are listed Monday through Friday, 8 a.m. to 5 p.m., excluding holidays.
Fax completed forms Use fax 402-955-7193 when confirmed by Children’s Nebraska. Make sure forms are complete, signed, and include the exact recipient and requested record scope.
Immunization record Download or print through Children’s Connect if available. Useful for school, childcare, sports, camp, travel, and primary care transfer.
Billing records or itemized statement Use billing pages, not only medical records. Children’s Nebraska has a separate itemized-statement request route and billing customer-service number.
Privacy or access concern Use the privacy/compliance contact listed in Children’s Nebraska policies. The nondiscrimination/privacy contact lists 402-955-4122 and fax 402-955-4100 for grievance routes.
Records checklist: child’s full legal name, date of birth, dates of service, facility, department, exact records needed, recipient name, secure fax/email/address, parent or guardian signature, legal relationship documents if needed, phone number, and deadline.

Billing, insurance, price estimates, financial assistance, and payment help

Children’s hospital bills can include hospital charges, physician charges, insurance adjustments, deductibles, copays, coinsurance, prior authorization, financial assistance, and separate professional bills.

Pay online

Children’s Nebraska says families can pay through Children’s Connect or pay as a guest through Children’s Connect if they do not have an account.

Billing phone

Billing representatives are listed Monday through Friday, 8 a.m. to 5 p.m., excluding holidays. Phone: 402-955-5421; toll-free: 866-535-3412.

Price estimates

Children’s Nebraska offers standard charge lists and price estimates. Allow at least 5 business days for an estimate; call 402-955-5410 if needed sooner.

Financial assistance

Families who are uninsured or have limited income may qualify for government programs or Children’s Financial Assistance. Call 402-955-6051.

Billing topic Official route Ask this before or after care
Hospital bill Call 402-955-5421 or toll-free 866-535-3412. Was insurance billed, was the correct plan/address used, and are payment options or financial assistance available?
Guest payment Use Pay as Guest through Children’s Connect. Do I need statement information, guarantor details, or account number before paying?
Itemized statement Use the official request-an-itemized-statement route. Can I receive line-item charges for insurance, HSA/FSA, reimbursement, or appeal documentation?
Price estimate Use shoppable services/price estimate route or call 402-955-5410. Does the estimate include hospital charges and professional/provider charges?
Standard charges Use price transparency page and charge list. Is this the gross charge, negotiated charge, minimum/maximum negotiated rate, or expected patient responsibility?
Financial assistance Call 402-955-6051 or toll-free 866-535-3412. Should we apply for Medicaid first, what documents are required, and which services are not covered?
Billing safety note: Standard charge files alone may not predict what your family will owe. Insurance coverage, financial assistance, provider affiliation, and professional charges can change the final out-of-pocket amount.

Visitor policy, sign-in, safety rules, gifts, e-cards, and prayer requests

Visitor rules can change because of infection control, patient condition, unit restrictions, safety needs, or hospital operations. Check the official visitor policy before arriving.

Visitor topic Official rule or guidance summarized Practical note
Who can visit The visitor policy page provides hospital visitor policy, visiting hours, and sign-in procedure guidance. Confirm unit-specific rules before bringing siblings, extended family, or large groups.
Sign-in procedures Visitors should follow hospital sign-in procedures for a smooth and safe visit. Bring photo ID if applicable and allow time for screening, registration, and wayfinding.
Health and safety policies Children’s Nebraska visitor and stay pages list no smoking/drugs/alcohol, no weapons, no recording, hand hygiene, lost item, team-member identification, condition help, pain management, medication safety, fall prevention, Speak Up, and safety guidance. Ask the nurse or Guest Relations if you are unsure about a unit rule.
Gifts Gift shop orders can support a child’s recovery and may be sent by phone or online order. Call the gift shop at 402-955-4150 and confirm the child’s room/unit restrictions before ordering.
E-cards The visitor policy page includes an e-card route for families and friends who cannot visit in person. Use e-cards when distance, illness, visitor limits, or unit restrictions prevent an in-person visit.
Prayer request Children’s Nebraska includes a prayer-request route connected with chaplain support. Use spiritual care resources when your family wants prayer, reflection, or emotional support.
Dining and amenities Hospital amenities include cafeteria, in-room dining, coffee shop, vending, chapel, family lounges, Wi-Fi, guest phones, ATM, breast pumps, and pump rooms. Ask your unit which meals, lounges, pumps, and guest services apply to your child’s location.

Family support, interpreters, Child Life, social work, education, PATCH, and Rainbow House

Children’s Nebraska publishes multiple support services for emotional, spiritual, financial, developmental, educational, and practical needs during inpatient and outpatient care.

Interpreter Services

Interpreter Services can provide on-site help or telephone/video remote interpreting when an on-site interpreter is not available. There is no cost for qualified language and sign language services.

Child Life

Child Life specialists help children cope with tests, procedures, hospital stays, surgery, emergency care, play, activities, sibling support, bereavement, and pet therapy when appropriate.

Social Work

Social workers can help assess family needs, connect resources, provide counseling or support-group connections, explain financial assistance resources, advocate with care teams, and assist during crises.

Nurse Case Management

Nurse case managers help coordinate care, support transitions, advocate for patient rights, assist with discharge planning, and guide families through complex care needs.

Educational Support

Educational Support helps children in grades K–12 stay connected with school through workload adjustments, technology support, homebound instruction, IEP/504 advocacy, and school communication.

PATCH Program

The Patient Assistance Team at Children’s Nebraska helps create individualized adaptive care plans for children with autism spectrum disorder or developmental, neurological, and behavioral challenges.

Carolyn Scott Rainbow House

Children’s Nebraska lists Carolyn Scott Rainbow House as a 56-room guest house for out-of-town families. Ask early about eligibility and availability.

Guest Relations

Guest Relations is located on the lobby level of the hospital main entrance and can help with concierge support, visitor screening, guest services, and on-campus transport.

Official PDF and document notes that add useful details

Some official PDFs use older Children’s Hospital & Medical Center or ChildrensOmaha.org branding. Use PDFs for context and current live pages for final phone, routing, parking, and policy decisions.

Document checked Useful details found How to use it safely
Campus map / floor directory PDF Search result text showed hospital campus, 8200 Dodge Street, Omaha, parking garage, emergency entrance, hospital entrance, Hubbard Center, Specialty Pediatric Center, and 402-955-5400. The direct PDF fetch returned 404 during this check, so use the live Directions and Maps page plus the embedded map above for final navigation.
Financial Assistance plain language summary PDF States financial assistance eligibility is based on family income, family size, and special circumstances; financial counselors can help and are reachable at 402-955-6051 or toll-free 1-866-535-3412. Use it for application preparation, then confirm current eligibility and required documents with Financial Assistance.
Hospital fact sheet PDF Older 2021 data describes Children’s Hospital & Medical Center as a nonprofit pediatric organization caring for children since 1948, a full-service pediatric specialty health center in Nebraska, and lists 8200 Dodge Street with 402-955-5400. Use only as background context because rankings, trauma designations, bed counts, and program details can change. Prefer live Children’s Nebraska pages for current claims.
Provider referral forms and department-specific forms Provider referral guidance says completed referral forms can be faxed to 402-955-6445 and online referrals can be sent through EpicCare Link. Provider offices should use the current provider referral page and specialty-specific referral forms before sending.
PDF caution: The PDF screenshot renderer failed during this check. This page uses official parsed PDF text plus current live pages; call Children’s Nebraska or use current official pages if a PDF and live page differ.

Content gap audit: what low-value ranking pages miss

Most generic results show only a map pin, main phone, or brief hospital description. This guide adds the practical steps families actually need.

Generic result Missing user intent What this guide adds
Address and phone only Does not explain hospital campus vs Emergency Department vs Specialty Pediatric Center vs Behavioral Health & Wellness Center. Campus identity table, map, ER entrance note, specialty building details, and official source checklist.
ER listing only Does not explain age range, 24/7 status, emergency entrance, conditions treated, high-demand note, or when to use Care Today instead. Emergency decision table, severe symptom warnings, 911 guidance, and urgent non-ER alternatives.
Appointment link only Does not separate Find a Doctor, primary care, get-to-know-you visit, Care Today, provider referrals, EpicCare Link, and Provider Priority Line. Appointment workflow with family and provider routes.
Portal mention Does not explain Children’s Connect features, activation code, immunization records, records release, bills, refills, or emergency limitations. Children’s Connect section with practical use and safety guidance.
Billing page summary Does not separate bill pay, guest pay, itemized statements, price estimates, financial assistance, and standard charge limitations. Billing table with phone numbers, estimate timing, and what to ask.
Visitor policy snippet Does not connect visitor policy with sign-in, safety, gifts, e-cards, prayer requests, dining, and Guest Relations. Visitor and support-service sections with clear family actions.
Support services list Does not explain interpreters, Child Life, social work, nurse case management, education support, PATCH, Rainbow House, or when to ask. Family-support grid with phone-routing and use-case context.

Official source checklist for this guide

Use these official Children’s Nebraska pages for final confirmation before calling, driving, requesting records, paying a bill, referring a patient, or visiting a hospitalized child.

Official source What it verifies When to open it
Children’s Nebraska Omaha hospital page Main hospital name, 8200 Dodge Street address, 24-hour campus status, full-service pediatric hospital description, services, providers, parking, amenities, directions, and visitor links. Open before driving to the main Omaha hospital or checking campus details.
Emergency Department location page Emergency Department address, 24-hour status, age range up to 21, and Dodge Street emergency entrance near 84th Street. Open for ER location information; use 911 for life-threatening symptoms.
Emergency Medicine specialty page Emergency conditions treated, 24/7 emergency care, 911 guidance, records/test prep, Level I pediatric trauma center information, and high-demand/wait-time notice. Open when deciding whether ER-level care is appropriate.
Book an Appointment Find-a-Doctor referral line, Children’s Care Today route, urgent same-day appointment guidance, Children’s Connect use, emergency warning, and provider-referral direction. Open for non-emergency appointment planning.
Specialty Pediatric Center 111 North 84th Street address, specialty clinic phone, specialty-provider context, allergies, behavioral health, cancer, cardiology, neurology, orthopedics, pulmonology, and campus directory links. Open before specialty visits near the main campus.
Services and Specialties Primary care, specialty care, emergency medicine, Children’s Care Today, behavioral health, pharmacy services, interpreters, Child Life, Educational Support, and Guest Relations. Open before choosing department or care type.
Directions and Maps Children’s GO app, find-a-location tool, Guest Relations link, campus map/directory, and Rainbow House link. Open before traveling or navigating the campus.
About Children’s Connect Portal/app features including appointments, messages, paperwork, refills, test results, visit notes, immunization record download, activation code, and bill-related access. Open before logging into the wrong tool or requesting an activation code.
Medical Record Medical record contents, access through Children’s Connect, record request options, customer-service hours, phone 402-955-3800, fax 402-955-7193, and email contact link. Open before requesting records, immunization proof, or release forms.
Pay Your Bill Pay through Children’s Connect, pay as guest, pay-by-phone number, toll-free number, representative hours, and mail payment address. Open before paying a bill or calling about a statement.
Price Transparency Standard charge list, shoppable services, price-estimate process, 5-business-day estimate note, estimate phone, billing phone, and charge-list limitations. Open before planned procedures or estimate requests.
Financial Assistance Uninsured/limited-income assistance, Medicaid route, Children’s Financial Assistance, exclusions, representatives, phone 402-955-6051, and toll-free line. Open before applying for help or ignoring a bill you cannot pay.
Visitor Policy Visitor policy, visiting hours, sign-in procedures, gift shop, e-card, prayer request, safety policies, hand hygiene, medication safety, condition help, and Speak Up guidance. Open before visiting a hospitalized child.
Support Services Breastfeeding support, car seat fittings, Caring Contacts, Child Life, Educational Support, Guest Relations, Interpreter Services, PATCH, Project Austin, Nurse Case Management, sibling support, spiritual care, Speak Up, and Social Work. Open when your family needs emotional, financial, developmental, educational, spiritual, or accessibility support.
Independent guide notice: USHospitalGuides.com is not Children’s Nebraska, not Children’s Hospital & Medical Center, not a doctor, not a scheduling office, not a medical-record custodian, not a billing office, not an insurer, and not an emergency service. Use official Children’s Nebraska pages and phone numbers for final instructions, appointments, emergency routing, records, bills, visitor rules, and care decisions.

Medical and emergency disclaimer

This guide helps with hospital navigation, phone routing, records, billing, parking, visitor rules, and appointment preparation only.

Do not delay care: This page is not medical advice and cannot diagnose symptoms. For urgent or life-threatening symptoms, call 911 or go to the nearest emergency department. For patient-specific advice, appointments, records, bills, or visitor instructions, contact Children’s Nebraska or the child’s care team directly.

Children’s Hospital Omaha FAQs

These FAQs answer the real search intent behind this topic: current name, address, phone, ER entrance, appointments, Children’s Connect, records, billing, price estimates, visitor policy, and family support.

1. What is the official name of Children’s Hospital Omaha?
Children’s Hospital Omaha usually refers to Children’s Nebraska, also historically known in older documents as Children’s Hospital & Medical Center. Use current Children’s Nebraska pages for live address, phone, parking, records, billing, and visitor information.
2. What is the address of Children’s Nebraska in Omaha?
The main Children’s Nebraska Omaha hospital campus is located at 8200 Dodge Street, Omaha, NE 68114.
3. What is the main phone number for Children’s Hospital Omaha?
The main hospital phone number commonly listed for Children’s Nebraska in Omaha is 402-955-5400. Use it for general hospital routing and non-emergency questions.
4. Is the Children’s Nebraska Emergency Department open 24 hours?
Yes. The Children’s Nebraska Emergency Department is open 24 hours a day, 7 days a week and treats children and adolescents up to age 21 who need immediate medical care.
5. Where is the Children’s Nebraska emergency entrance?
The official Emergency Department page says the emergency entrance is on Dodge Street just east of 84th Street. Use that entrance for emergency care, not a routine clinic entrance.
6. How do I book an appointment at Children’s Nebraska?
For non-emergency care, use the official Book an Appointment page, Find a Doctor directory, Children’s Connect if eligible, or call the Find-a-Doctor referral line at 800-833-3100. For severe emergencies, call 911 or go to the nearest emergency department.
7. What is Children’s Connect?
Children’s Connect is the Children’s Nebraska portal and app. It can help eligible families manage appointments, message the care team, refill prescriptions, view test results, read visit notes, print or download immunization records, fill out paperwork, request medical-record release, and pay bills.
8. How do I request medical records from Children’s Nebraska?
Use Children’s Connect for available records or contact the medical record team at 402-955-3800. The listed medical records fax number is 402-955-7193. A signed authorization may be required for record copies or releases.
9. How do I contact Children’s Nebraska billing or request a price estimate?
For billing or pay-by-phone questions, call 402-955-5421 or toll-free 866-535-3412. For price-estimate questions, call 402-955-5410 or toll-free 866-535-3412 extension 5410.
10. Does Children’s Nebraska offer financial assistance and family support?
Yes. Children’s Nebraska lists financial assistance for qualifying families and financial counselor help at 402-955-6051. Support services also include Interpreter Services, Child Life, Educational Support, Guest Relations, PATCH, Nurse Case Management, Social Work, spiritual care, sibling support, and Carolyn Scott Rainbow House for out-of-town families.