Skowhegan, Maine · Patient Guide · Updated September 2026
Redington-Fairview General Hospital contact, ER, MyHealthChart, records, billing, parking, and patient services
Redington-Fairview General Hospital, often shortened as RFGH, is an independent community hospital and 25-bed critical access facility serving Somerset County and surrounding Maine communities. The main hospital is located at 46 Fairview Avenue, Skowhegan, ME 04976.
This guide is built for patients, families, caregivers, and visitors who need the correct phone number, 24/7 emergency route, MyHealthChart portal support, medical-record instructions, billing help, parking details, visitor amenities, patient forms, and department-specific next steps.
Emergency warning: If a patient has chest pain, stroke symptoms, trouble breathing, severe bleeding, poisoning, loss of consciousness, serious injury, suicidal or homicidal feelings, severe abdominal pain, or a rapidly worsening condition, call 911 or go to the nearest emergency department. Do not use email, contact forms, or portal messages for emergencies.
Hospital address
46 Fairview Avenue
Skowhegan, ME 04976. Use this for GPS, hospital mail, records requests, and appointment paperwork.
Main phone
207-474-5121
Use for operator routing, hospital departments, patient questions, records, and general help.
TTY
207-858-4769
Listed for patients and visitors needing TTY access.
Emergency care
24/7/365
The Emergency Department is staffed 24 hours a day, seven days a week, year-round.
MyHealthChart help
207-858-8181
Email support is listed as myhealthchart@rfgh.net.
Billing department
207-858-8367
Use for bill questions, payment arrangements, and financial assistance direction.
Start here: choose the right route before calling, driving, or logging in
Most hospital listings stop at address and phone. This decision table helps you pick the correct next step for emergency care, appointments, records, billing, portal access, and visitor planning.
| Patient or visitor need | Best action | Prepare first |
|---|---|---|
| Life-threatening emergency | Call 911 or go to the nearest emergency department. | Symptoms, medication list, allergies, medical history, ID, insurance card, and exact location. |
| Find a hospital department | Call the main hospital line at 207-474-5121. | Patient name, date of birth, department name, appointment letter, provider name, and reason for call. |
| Emergency department visit | Use the Emergency Department entrance, which RFGH lists as accessible 24/7. | Medication bottles, allergies, recent records, emergency contact, and a support person if possible. |
| Routine appointment or clinic visit | Use the ordering provider, department phone, or MyHealthChart request tools where available. | Referral, insurance card, appointment instructions, medication list, and outside records. |
| Portal access | Use MyHealthChart or contact portal support at 207-858-8181. | Email address on file, date of birth, activation message if received, and proxy-access needs. |
| Medical records | Ask Health Record Services for an authorization form or use approved request routes. | Signed authorization, date range, record type, recipient details, and proof of authority if requesting for someone else. |
| Hospital bill | Use the online payment portal, call billing, pay at the Business Office, or ask about payment arrangements. | Statement, account number, insurance EOB, payment method, household income if applying for assistance. |
| Visit a patient | Confirm current visitor rules and ask whether the patient has approved you to receive information. | Photo ID, patient unit, patient room if known, quiet behavior, and no illness symptoms. |
Redington-Fairview General Hospital contact directory
Use these official or hospital-listed contact routes for practical patient tasks.
| Department or purpose | Phone / contact | Use it for |
|---|---|---|
| Main hospital | 207-474-5121 | Hospital operator, patient routing, department transfers, general questions, and after-hours switchboard help. |
| TTY | 207-858-4769 | TTY access listed by RFGH for patients and guests. |
| General email | info@rfgh.net | General non-urgent contact. Do not send PHI, Social Security number, diagnosis details, or record numbers by general email. |
| MyHealthChart support | 207-858-8181 myhealthchart@rfgh.net |
Portal access, activation email questions, Meditech MHealth app connection, and proxy setup direction. |
| Billing department | 207-858-8367 | Hospital bill questions, payment options, payment arrangements, and financial assistance direction. |
| Radiology services | 207-858-2385 | Imaging questions, films/CD requests, X-ray, CT, ultrasound, DEXA, echo, and scheduling guidance. |
| Cardiology services | 207-858-8121 | Redington Cardiology questions, heart failure, arrhythmia, EKG, echo, stress testing, and cardiac follow-up. |
| Public Relations / patient rights questions | 207-474-5121 | Concerns, grievances, rights questions, or asking for a nursing supervisor or public relations contact. |
| Business Office payment window | 22 Jones Street | In-person bill payment at the Business Office cashier’s window or after-hours drop box beside the front door. |
Privacy reminder: RFGH’s contact page warns patients not to submit Social Security numbers, birth dates, diagnoses, treatment details, or medical-record numbers through the general web form. Use the patient portal, phone, fax, or approved records process for protected health information.
Google map, directions, parking, accessibility, and entrance planning
RFGH is located at 46 Fairview Avenue in Skowhegan. The hospital says free parking is available near both main entrances, with additional parking in the rear lot and drop-off areas at the main lobby and Emergency Department.
Redington-Fairview General Hospital
46 Fairview Avenue
P.O. Box 468
Skowhegan, ME 04976
Main: 207-474-5121
TTY: 207-858-4769
Use this embedded map for route planning only. Confirm current entrance access, construction, weather conditions, and department-specific parking before time-sensitive visits.
Main lobby entrance
Use the main lobby entrance for many scheduled visits, visitor check-in, hospital information, and general wayfinding unless your appointment instructions specify a different entrance.
Emergency / outpatient entrance
RFGH lists the Emergency Department / Outpatient entrance as handicapped accessible and the Emergency Department entrance as accessible 24/7.
Accessible parking
Designated handicapped parking spaces are located close to entrances. If help is needed, ask staff for assistance.
Drop-off planning
Drop-off areas are available at both the main lobby and Emergency Department. Bring the patient close to the correct entrance before parking when mobility is limited.
Official online actions for RFGH patients and families
Use these official pages for live actions. This guide explains what to prepare before you open them.
Patient portal
Open MyHealthChart information
- Use MyHealthChart to access health information, appointment requests, secure messages, prescription requests, results, immunizations, conditions, vitals, allergies, and education.
- Call 207-858-8181 if you did not receive the new portal email.
- Ask your provider office or Health Record Services about proxy access.
Pay a bill
- Use the online payment portal if paying digitally.
- Call billing if the balance is unclear or you need arrangements.
- Use the Business Office cashier window or drop box if paying in person.
Billing and insurance
Open billing and insurance page
- Check payment options and financial assistance information.
- Ask your insurer about deductibles and coverage.
- Contact Patient Accounts before a bill becomes overdue.
Medical records and privacy
Open privacy and records notice
- Ask Health Record Services for an authorization form.
- Request copies, corrections, confidential communications, or disclosure lists in writing when needed.
- Expect copying costs to be explained before records are produced if a charge applies.
Directions and parking
Open directions and parking page
- Review route guidance from your direction of travel.
- Check main entrance, ED entrance, rear lot, and drop-off details.
- Allow extra time during snow, rain, road work, or busy clinic hours.
Downloadable forms
- Review financial assistance, advance directives, medication list, HealthInfoNet opt-out, privacy notice, and Vial of Life resources.
- Download or print the correct form before your visit.
- Call the hospital if you are unsure which form applies.
Emergency Department and ambulance service
RFGH’s Emergency Department plays a major role in rural Somerset County. The hospital states that the ED is staffed 24 hours a day and can respond to all types of emergencies.
Emergency Department hours
RFGH lists Emergency Department hours as 24 hours per day, 7 days per week, 365 days per year.
Paramedic-level ambulances
The hospital describes two ambulances staffed around the clock, with a third ambulance from 10:00 a.m. to 10:00 p.m., and paramedic-level emergency response.
LifeFlight landing pad
RFGH lists a LifeFlight helicopter landing pad for faster transfer of critically ill or injured patients to specialty centers in Maine and Boston when needed.
Emergency service area
RFGH EMS lists response coverage for Skowhegan, Norridgewock, Mercer, Canaan, Cornville, Athens, Brighton, and Solon, plus paramedic-level assistance to other regional ambulance services.
| Symptom or situation | Best action | Bring or tell triage |
|---|---|---|
| Difficulty breathing or shortness of breath | Call 911 or go to the Emergency Department. | Start time, asthma/COPD history, oxygen use, medication timing, and exposure triggers. |
| Chest or upper abdominal pain lasting two minutes or more | Treat as emergency-level and seek immediate care. | Pain location, start time, radiation, sweating, nausea, heart history, and medications. |
| Fainting, sudden dizziness, weakness, vision change, confusion, or speech difficulty | Call 911 because stroke, heart rhythm, or neurological emergencies may be time-sensitive. | Last known well time, blood thinners, diabetes status, injury, and medication list. |
| Uncontrolled bleeding or trauma | Call 911 if transport is unsafe or bleeding is uncontrolled. | Mechanism of injury, head/neck/back pain, blood thinner use, and tetanus status if known. |
| Severe vomiting, diarrhea, dehydration, or vomiting blood | Use emergency evaluation if severe, persistent, bloody, or accompanied by weakness. | Duration, fluid intake, urine output, fever, medications, travel, and food exposure. |
| Suicidal or homicidal feelings | Call 911, contact crisis help, or go to the Emergency Department immediately. | Immediate safety risks, medications, substance use, weapons access, and support person contact. |
Do not delay emergency care: Portal messages, general email, contact forms, and routine appointment requests are not safe for emergency symptoms.
Appointments, pre-registration, what to bring, and check-in planning
RFGH offers hospital-based services, outpatient departments, primary care, specialty clinics, imaging, surgery, rehabilitation, and community-based services. Your appointment instructions should always control where to go.
Confirm the exact department and entrance.
Ask whether your visit is at the main hospital, Emergency Department / Outpatient entrance, a Fairview Avenue clinic, 61 Fairview Avenue, 22 Jones Street, or another RFGH-affiliated location.
Check whether pre-registration applies.
If your visit is scheduled, review RFGH patient information and complete any registration tasks before arrival when available.
Prepare your documents.
Bring photo ID, insurance cards, referral or order, medication list, allergy list, previous records or test results, advance directive if applicable, and payment for copays or deductibles.
Ask about fasting and medications.
For surgery, endoscopy, imaging, anesthesia, stress testing, or lab work, ask what to eat or drink, what medicines to take, and whether a driver is required.
Use the portal for non-urgent follow-up.
MyHealthChart can support appointment requests, secure messaging, prescription requests, results, immunizations, conditions, vitals, allergies, and patient education.
Appointment call script: “My appointment is at Redington-Fairview. Can you confirm the exact building, entrance, arrival time, parking area, fasting rules, medications to hold, and whether I need insurance authorization or outside records?”
RFGH services and patient-care areas
RFGH publishes a broad directory of primary care, specialty care, inpatient care, emergency care, diagnostic care, rehabilitation, wellness, and support services.
| Care area | Services listed by RFGH | How to prepare |
|---|---|---|
| Emergency Medical Service | 24/7 emergency care, paramedic-level ambulance service, cardiac monitoring, EKG acquisition, transport ventilator, and transfer support. | Call 911 for emergencies. Bring medications, allergies, prior records, and emergency contact details. |
| Adult and family medicine | Primary care, adult medicine, family medicine, wellness, chronic disease care, acute concerns, and preventive visits. | Bring medication list, home readings, previous records, insurance card, and questions about screening or chronic conditions. |
| Pediatrics and birthing care | Pediatrics, family-centered birthing care, OB/GYN, prenatal and postpartum support, and newborn/family services. | Bring prenatal records, pediatric vaccine history, feeding notes, medication list, and support-person questions. |
| Radiology and imaging | X-ray, fluoroscopy, CT, MRI, ultrasound, mammography, nuclear medicine, SPECT/CT, DEXA, echocardiography, and FibroScan. | Bring the order, prior imaging, insurance card, and ask whether fasting, contrast, labs, or scheduling is required. |
| Laboratory | CLIA-accredited testing including hematology, chemistry, coagulation, microbiology, urinalysis, serology, and immunohematology. | Ask whether fasting is needed and bring the lab order, insurance card, and medication list. |
| Surgical services | General surgery, laparoscopic surgery, orthopedic surgery, gynecological surgery/obstetrics, podiatry, breast biopsy, endoscopy, cystoscopy, bronchoscopy, and minor procedures. | Confirm fasting, medications, driver requirement, anesthesia screening, pre-op testing, and follow-up instructions. |
| Special Care Unit | A 6-bed acute care unit for intensive monitoring, ventilator care, shock, trauma, MI care, unstable angina, psychiatric crisis stabilization, and selected pediatric critical conditions. | Identify decision-makers, bring medication/allergy history, ask about visiting rules, and prepare discharge questions early. |
| Rehabilitation and wellness | Cardiac rehabilitation, pulmonary rehabilitation, physical therapy, occupational therapy, speech therapy, rehab fitness, and health connections. | Bring therapy orders, mobility devices, home goals, work requirements, and prior therapy notes. |
| Specialty care | Cardiology, endocrinology, gastroenterology, neurology, oncology, orthopedics, pain management, podiatry, vascular surgery, stress testing, nutrition, and respiratory care. | Bring referral, outside test results, medication history, symptom timeline, and insurance authorization if required. |
| Social services and community support | Discharge planning, case management, community resource referrals, advance directive assistance, and support for healthcare challenges. | Ask early about transportation, home care, equipment, financial concerns, housing, food access, and caregiver support. |
Department-specific details that generic listings usually miss
Use this section when your appointment letter names a department, test, or procedure instead of only saying “RFGH.”
| Department | Official detail | Patient action |
|---|---|---|
| Radiology | Diagnostic Imaging phone is 207-858-2385. The department lists 24/7 availability for emergency and inpatient imaging; imaging registration is Monday through Friday, 6:00 a.m. to 4:30 p.m. | Ask whether your test is walk-in or scheduled, whether fasting or contrast is needed, and whether prior images should be brought. |
| MRI | MRI is described as open-bore technology and provided in partnership with RAYUS Radiology, Monday through Friday. | For MRI scheduling or billing questions, use the RAYUS phone listed by RFGH: 1-800-734-4132. |
| Surgical Services | The day surgery unit is designed for same-day return home and includes preparation, PACU recovery, and discharge instructions. | Confirm arrival time, driver requirement, medication holds, fasting, follow-up call expectations, and post-op restrictions. |
| PACU | RFGH describes a three-bed post-anesthesia care unit where patients are monitored while anesthesia effects resolve. | Ask where family should wait and when discharge instructions will be reviewed. |
| Cardiology | Redington Cardiology is listed at 61 Fairview Avenue, phone 207-858-8121. Provider hours are Monday through Thursday, 7:00 a.m. to 4:00 p.m., with staff-only Friday hours. | Bring EKGs, echo reports, stress tests, medication list, home blood pressure readings, and hospital discharge notes. |
| Laboratory | RFGH laboratory is CLIA-accredited and provides on-site clinical pathology testing, with off-site testing sent to reference laboratories when needed. | Ask if fasting is required and verify that your provider’s order is available before arrival. |
| Special Care Unit | The SCU is a 6-bed acute care unit for intensive monitoring and treatment of serious conditions. | Choose one family contact, ask about visiting rules, request daily plan updates, and start discharge planning early. |
| Birthing Center | RFGH describes a small, family-oriented birthing department with OB/GYN providers, fetal monitoring, and family-centered support. | Ask about prenatal records, support-person rules, feeding support, newborn follow-up, and what to bring for labor. |
MyHealthChart patient portal and Meditech MHealth app
RFGH patients and families can use MyHealthChart to access health information from a mobile device or desktop computer 24 hours a day, 7 days a week.
What the portal can do
- Make online appointment requests.
- Communicate by secure messaging.
- Submit prescription requests.
- View results, immunizations, conditions, vitals, and allergies.
- Access patient education.
- Use adult and pediatric proxy access when approved.
Support contact
If you have not received an email from the new MyHealthChart portal, RFGH lists support by phone at 207-858-8181 or email at myhealthchart@rfgh.net.
Proxy access
Parents and guardians of minors under 18 can request proxy access. RFGH says forms can be completed in the primary care office or through Health Record Services in the hospital.
Current stay dashboard
The portal describes a current-stay dashboard with care agenda, goals, care team, educational materials, and updates for patients and families.
Use portal for
Non-urgent appointment requests, secure messages, prescription requests, results, immunizations, vitals, allergies, conditions, and education.
Do not use for
Emergency symptoms, severe pain, breathing trouble, stroke symptoms, major injury, suicidal feelings, or rapidly worsening illness.
Proxy setup
Ask your provider office or Health Record Services about parent, guardian, caregiver, adult, or pediatric proxy access.
App route
Use the Meditech MHealth app if you want mobile access to the portal and records.
Medical records, privacy, amendments, and confidential communication
RFGH’s privacy notice explains how patients can request medical information, ask for corrections, request confidential communications, and raise privacy questions.
| Record or privacy need | Best route | What to prepare |
|---|---|---|
| Request your medical record | Write to or call Health Record Services and ask for an authorization form. | Patient name, date of birth, date range, record type, recipient, delivery method, and signature. |
| Mailing address for records | Health Record Services, Redington-Fairview General Hospital, 46 Fairview Avenue, P.O. Box 468, Skowhegan, ME 04976. | Use a complete authorization and include contact details in case staff need clarification. |
| Correction or clarification | Submit an amendment request in writing to Health Record Services. | Identify the exact information you believe is wrong or incomplete and what correction you request. |
| Confidential communication request | Write to Health Record Services and explain how you want RFGH to communicate with you. | Preferred mailing address, phone restrictions, safety concerns, and contact instructions. |
| Patient directory restriction | Tell the registrar if you do not want to be included in the hospital patient directory. | Ask during admission or registration before information is shared with callers or visitors. |
| Privacy complaint or question | Contact the privacy officer through Health Record Services at the hospital address or main phone. | Dates, department involved, what happened, and what resolution you are requesting. |
Copying cost notice: RFGH’s privacy notice says patients can look at their record at no cost, but copying costs may apply if a copy is requested. The hospital says it will tell patients in advance what copying will cost.
Billing, insurance, payment options, price transparency, and financial assistance
RFGH states that payment is due upon receipt of your statement and that financial assistance, special arrangements, payment plans, Free Care, and Partial Free Care may be available for eligible patients.
| Billing task | Where to start | What to have ready |
|---|---|---|
| Ask a billing question | Call the Billing Department at 207-858-8367. | Statement, account number, date of service, insurance EOB, and payment history. |
| Pay online | Use the official RFGH payment portal from the Pay Your Bill page. | Account details, statement information, payment method, and confirmation email. |
| Pay by phone | RFGH says payment may be made over the phone with Visa, MasterCard, and American Express. | Statement, card information, amount to pay, and confirmation number. |
| Pay in person | Use the Business Office cashier’s window at 22 Jones Street. | Statement, payment method, and questions for Patient Accounts. |
| After-hours payment drop-off | Use the payment drop box beside the front door of the Business Office. | Include account details and do not leave cash unless RFGH instructions allow it. |
| Cash or check at hospital | RFGH says cash or check payments may be made at the switchboard in the hospital. | Statement and exact account details so payment is applied correctly. |
| Financial assistance | Review RFGH financial assistance policy and application, or ask Patient Accounts. | Income proof, family size, insurance status, bill amount, and any Medicaid or assistance application details. |
| Price transparency | Review RFGH price transparency resources before scheduled services when possible. | Procedure name, CPT code if known, ordering provider, insurance plan, and planned date. |
Before paying a confusing bill: Ask whether insurance finished processing, whether you received all provider bills, whether financial assistance may apply, and whether a payment plan can be arranged.
Access to care note: RFGH’s billing page states that no one will be denied access to services due to inability to pay. Patients unable to pay in full should contact Patient Accounts to discuss options.
Visitor information, cafeteria, chapel, mail, phones, and patient confidentiality
RFGH publishes visitor guidance that covers parking, confidentiality, smoking rules, food precautions, cafeteria hours, vending, chapel access, chaplaincy, mail, flowers, phones, and TTY access.
Confidentiality
Information about a patient’s condition is confidential and will be given only to persons named by the patient. Ask the patient or care team how communication is being handled.
No smoking on grounds
RFGH states that smoking is not allowed on hospital grounds for the health and comfort of patients, visitors, and staff.
Food before visiting
Before bringing in food, ask the nurse whether the patient is on a special diet or has swallowing, testing, surgery, or fluid restrictions.
Cafeteria
Cafeteria hours are listed as 9:00 a.m. to 6:30 p.m.; lunch is served 11:30 a.m. to 1:30 p.m.; dinner is served 4:30 p.m. to 6:30 p.m.
Chapel and chaplaincy
A non-denominational chapel is located off the lobby. Volunteer clergy visit daily and are on-call 24 hours a day through the nurse or switchboard operator.
Mail, flowers, and phones
Mail is delivered daily except Sunday. Flowers may be ordered through local florists. Public phones are located in the lobby, ED waiting area, and on the 2nd floor.
Visitor safety: Do not visit if you have fever, cough, vomiting, diarrhea, flu-like symptoms, rash, or recent contagious exposure. Confirm unit rules before bringing food, flowers, children, or large groups.
Downloadable forms, PDFs, and practical paperwork
RFGH’s forms page lists patient forms, insurance and billing documents, and patient information resources. Use the official forms page for the latest version before printing or submitting anything.
| Form or document | What it helps with | When to use it |
|---|---|---|
| Financial Assistance Application | Applying for Free Care, Partial Free Care, sliding-fee review, or payment help. | Before paying a bill you cannot afford in full or when income-based assistance may apply. |
| Advanced Directives Form | Documenting healthcare decision-making preferences and surrogate decision information. | Before surgery, admission, chronic illness planning, or when updating legal healthcare wishes. |
| HealthInfoNet Opt-Out Form | Managing participation in Maine’s health information exchange. | When you want to understand or change health-information sharing through HealthInfoNet. |
| Medication List | Keeping current prescriptions, over-the-counter drugs, supplements, doses, and allergies organized. | Bring to every appointment, ED visit, surgery, imaging test, and admission. |
| Privacy Notice | Understanding HIPAA rights, record access, restrictions, confidential communication, corrections, and complaints. | Read before requesting records, changing privacy preferences, or filing a privacy concern. |
| Vial of Life | Emergency responders quickly identify medications, medical conditions, contacts, and healthcare information. | Especially useful for older adults, people living alone, chronic illness, high-risk medications, and emergency planning. |
Paperwork checklist: Keep printed forms, medication list, insurance cards, advance directive, emergency contacts, proxy documents, and recent discharge summaries in one folder before surgery, ED visits, or hospital admission.
Patient rights, responsibilities, complaints, and communication support
RFGH’s patient rights page covers participation in care decisions, privacy, records access, advance directives, visitors, interpreter support, safe care, respectful treatment, and complaint routes.
| Topic | Patient right or responsibility | Practical action |
|---|---|---|
| Care decisions | Patients have the right to participate in the development and implementation of their care plan. | Ask for diagnosis, treatment options, risks, expected benefits, alternatives, and discharge requirements in plain language. |
| Advance directives | Patients may formulate advance directives and request staff/practitioner compliance within applicable rules. | Ask your primary care physician or Health Record Services for help if you need an advance directive. |
| Communication support | Patients who are deaf, blind, or do not understand the predominant language should have access to interpreter or alternative communication resources. | Request interpreter, TTY/TDD, assistive device, or communication accommodation as early as possible. |
| Medical records | Patients have the right to access clinical-record information within a reasonable time and request amendments when needed. | Use Health Record Services for copies, amendments, restrictions, confidential communications, or privacy questions. |
| Concerns or complaints | Patients may raise concerns with staff, department heads, supervisors, nursing supervisor, or public relations. | Document the date, unit, staff role, issue, and requested resolution before making a complaint. |
| Patient responsibilities | Patients should provide accurate health information, follow care instructions, keep appointments, and treat staff and others respectfully. | Bring updated medication lists, ask questions, report unexpected changes, and call ahead if you cannot keep an appointment. |
Official source checklist for this guide
This page summarizes practical details from RFGH’s official pages and credible healthcare directory sources so patients can act quickly while still using official links for final decisions.
| Source or official page | What it helps verify | When to open it |
|---|---|---|
| RFGH official homepage | Main hospital identity, patient portal, services, employment, updates, address, phone, and TTY footer details. | Open before relying on third-party listings or older saved links. |
| RFGH locations page | 46 Fairview Avenue address, 207-474-5121 phone, info@rfgh.net, 24/7 emergency note, and weekday office hours. | Open for current address and location confirmation. |
| Emergency Medical Service page | 24/7/365 emergency care, ambulance details, LifeFlight pad, emergency symptoms, and EMS coverage area. | Open for emergency-care and EMS background if it is safe to check. |
| Patient Portal page | MyHealthChart features, proxy access, Meditech MHealth app, portal support phone, and portal email. | Open for portal setup, results, messaging, prescription requests, and proxy access. |
| Billing and Insurance page | Billing department phone, payment options, financial assistance, payment arrangements, and Free Care / Partial Free Care language. | Open before paying a confusing bill or applying for help. |
| Directions and Parking page | Driving directions, parking, rear lot, drop-off areas, accessible entrances, and assistance guidance. | Open before driving to the hospital. |
| Visitor Information page | Visitor privacy, parking, smoking rule, food cautions, cafeteria, vending, chapel, chaplaincy, mail, flowers, phones, and TDD/TTY details. | Open before visiting a patient or bringing food, flowers, children, or support people. |
| Services directory | Adult medicine, anesthesia, birthing, cardiology, lab, imaging, surgery, rehab, respiratory care, social services, special care, and specialty services. | Open when finding the right department or service page. |
| Downloadable Forms page | Financial Assistance Application, Advanced Directives Form, HealthInfoNet Opt-Out, Medication List, Privacy Notice, and Vial of Life resources. | Open before printing forms or preparing paperwork. |
| Privacy Notice | Medical-record request rights, correction requests, confidential communication, privacy complaints, copying cost notice, and Health Record Services address. | Open before requesting records, amendments, or privacy restrictions. |
Independent guide notice: USHospitalGuides.com is not Redington-Fairview General Hospital, not an emergency service, and not a medical provider. Use official RFGH links, hospital staff, your care team, or 911 for final medical, billing, records, and emergency decisions.
Important medical and patient-safety notice
This guide helps with contact, scheduling, location, portal, records, billing, visitor planning, and practical preparation. It does not diagnose, treat, or replace professional medical advice.
Do not delay emergency care. For severe symptoms, call 911 or go to the nearest emergency department. Online information, email, portals, and website forms are not safe substitutes for emergency evaluation.
Redington-Fairview General Hospital FAQs
These FAQs focus on address, phone number, emergency care, MyHealthChart, medical records, billing, parking, visitors, forms, and patient preparation.
1. What is the address for Redington-Fairview General Hospital?
Redington-Fairview General Hospital is located at 46 Fairview Avenue, Skowhegan, ME 04976. The hospital also lists P.O. Box 468 for mail.
2. What is the main phone number for Redington-Fairview General Hospital?
The main hospital phone number is 207-474-5121. Use it for operator routing, department transfers, patient questions, and general hospital help.
3. Does Redington-Fairview General Hospital have 24-hour emergency care?
Yes. RFGH states that its Emergency Department is staffed 24 hours a day, seven days a week, 365 days per year. For life-threatening symptoms, call 911.
4. What is the MyHealthChart support phone number?
RFGH lists MyHealthChart support at 207-858-8181 and email support at myhealthchart@rfgh.net for patients who have not received the new patient portal email or need portal help.
5. What can patients do in MyHealthChart?
Patients can use MyHealthChart for online appointment requests, secure messages, prescription requests, proxy access where approved, results, immunizations, conditions, vitals, allergies, and patient education.
6. How do I request medical records from RFGH?
Contact Health Record Services and ask for an authorization form. RFGH’s privacy notice lists Health Record Services at Redington-Fairview General Hospital, 46 Fairview Avenue, P.O. Box 468, Skowhegan, ME 04976, 207-474-5121.
7. What is the billing department phone number?
The RFGH Billing Department phone number is 207-858-8367. Use it for billing questions, payment arrangements, and financial assistance direction.
8. Where can I pay a Redington-Fairview bill?
RFGH says bills may be paid online through its payment portal, over the phone with Visa, MasterCard, or American Express, in person at the Business Office cashier’s window at 22 Jones Street, through the Business Office drop box, or by cash/check at the hospital switchboard.
9. Is parking available at Redington-Fairview General Hospital?
Yes. RFGH states that free parking is available near both main entrances, designated handicapped parking is located close to entrances, additional parking is available in the rear lot, and drop-off areas are available at both the main lobby and Emergency Department.
10. What should I bring for a hospital visit or appointment?
Bring photo ID, insurance cards, medication list, allergies, referral or order, previous records or test results, advance directive if applicable, payment for copays or deductibles, and any appointment-specific instructions.