Jefferson Abington Hospital address, phone numbers, ER hours, and patient information
Jefferson Abington Hospital (formerly Abington Memorial Hospital) is a 665-bed regional referral center and teaching hospital located at 1200 Old York Road, Abington, PA 19001. The main hospital operator number is (215) 481-2000. The hospital has served Montgomery, Bucks, and Philadelphia counties for over 100 years and is a verified Level II Trauma Center.
This guide puts the practical information patients need to navigate Jefferson Abington Hospital into one place: the 24-hour Emergency Trauma Center, direct department phone numbers, central scheduling, MyJeffersonHealth patient portal access, medical records, financial assistance, visiting hours, and campus parking guidance.
Abington, PA 19001.
Available 24 hours for general routing.
Call to locate an admitted patient.
1-800-JEFF-NOW, Mon-Fri 8 a.m. to 5 p.m.
MyJeffersonHealth login support.
Health Information Management.
About Jefferson Abington Hospital
A major tertiary care center serving Montgomery, Bucks, and Philadelphia counties.
Founded in 1914, Jefferson Abington Hospital operates as a 665-bed regional referral center and teaching hospital. It is part of the Jefferson Health system, which includes Thomas Jefferson University Hospitals.
The hospital features comprehensive clinical services, including advanced heart and vascular care, neurosciences, orthopedics, cancer care, and a high-volume maternity program with a Level III Neonatal Intensive Care Unit (NICU).
Jefferson Abington Hospital phone directory
Use these direct department numbers to avoid unnecessary transfers through the main operator.
| Department | Phone | What to use it for |
|---|---|---|
| Main Hospital Operator | 215-481-2000 | General hospital routing and information. |
| Patient Information | 215-481-2287 | Locate an admitted patient or check visiting status. |
| Central Scheduling | 1-800-JEFF-NOW | Appointments and procedure scheduling. |
| Pre-Admissions | 215-481-8145 | Pre-admission testing and registration questions. |
| Medical Records (HIM) | 215-481-4435 | Requesting copies of your medical records. |
| Patient Portal Help | 215-503-5700 | MyJeffersonHealth technical and login support. |
| Patient Advocate | 215-481-2499 | Questions or concerns regarding patient care and rights. |
| Financial Assistance | 833-958-2198 | Option 2 for Abington financial assistance applications. |
| Guest Price Estimates | 267-940-6996 | Help with hospital procedure cost estimates. |
| Behavioral Health Crisis | 215-481-6719 | Jefferson Abington Hospital Crisis Service. |
| Security | 215-481-2828 | Hospital security inquiries and lost & found. |
| Pastoral Care | 215-481-2700 | Spiritual support and chaplain services. |
Emergency Trauma Center
Emergency services and trauma care are available 24 hours a day.
Available day and night, including all holidays.
Call 911 for life-threatening emergencies requiring an ambulance.
Emergency capabilities
Jefferson Abington Hospital operates a high-volume Emergency Trauma Center equipped to handle serious, life-threatening, or rapidly worsening conditions. As a verified Level II Trauma Center, it has dedicated trauma bays and surgical teams ready around the clock for severe injuries.
Registration and Pre-Admissions
Guidelines for planned surgeries, tests, and hospital admissions.
If you are scheduled for a test, procedure, or surgery, you will need to register. The Pre-admissions department is available at 215-481-8145 and operates Monday through Friday from 7:00 a.m. to 5:30 p.m..
What to bring
- Valid photo identification (driver’s license or state ID).
- Current health insurance and pharmacy cards.
- A complete list of your current medications and dosages.
- Any physician orders, referrals, or pre-authorization paperwork.
- Your advance directives or living will, if applicable.
How to schedule an appointment
Jefferson Health uses a centralized scheduling system for most services and procedures.
Available Monday through Friday, 8:00 a.m. to 5:00 p.m.. Closed on major holidays.
Before you call to schedule
Specialty care and clinical departments
As a major teaching hospital, Jefferson Abington provides advanced care across dozens of specialties.
Jefferson Abington Hospital provides comprehensive inpatient and outpatient services. Key specialty areas and contact points include:
Cancer Care
Comprehensive oncology services, including the Asplundh Cancer Pavilion and breast cancer care coordination (215-481-3191).
Heart & Vascular
Advanced cardiac care, comprehensive heart failure programs, and cardiac rehabilitation (215-481-5903).
Maternity & OB/GYN
High-volume Labor & Delivery unit with a Level III NICU, comprehensive family planning, and breastfeeding support (215-481-6106).
Surgical Services
Includes bariatric surgery, advanced laparoscopy, colorectal surgery, vascular surgery, and bloodless medicine (215-481-7400).
MyJeffersonHealth Patient Portal
The secure online portal for managing your care across all Jefferson Health facilities.
Call for assistance with usernames, passwords, or technical access issues.
By logging into MyJeffersonHealth (powered by Epic MyChart), patients can:
- Review lab results, imaging reports, and clinician notes.
- View past and upcoming appointments.
- Complete pre-check-in tasks before arriving at the hospital.
- Request prescription refills.
- Send secure, non-urgent messages to participating providers.
- Pay hospital and physician bills online.
How to request medical records
Access your health information through the portal or request official copies from the HIM department.
Contact the medical records department for current release instructions.
The fastest way to view recent discharge summaries, lab results, and operative reports is through the MyJeffersonHealth portal.
If you need a complete, official copy of your medical record sent to another doctor, a lawyer, or yourself, you must complete a formal Authorization for Release of Information form. You will need to specify the dates of service and the exact documents required. Processing fees may apply for non-patient care requests.
Billing and price estimates
Information on paying your hospital bill and requesting cost estimates for procedures.
Hospital billing can include separate charges for facility fees (the room, equipment, and nursing care) and professional fees (the surgeon, anesthesiologist, radiologist, or emergency physician).
Financial assistance programs
Jefferson Health offers support for uninsured and underinsured patients who cannot afford their care.
Call for application questions specific to the Abington/Lansdale region.
Patients facing financial hardship can apply for charity care or discounted services. Approval is generally based on household income and family size compared to the Federal Poverty Guidelines. To apply, you will likely need to provide proof of income (such as tax returns or recent pay stubs).
Insurance acceptance
Jefferson Health participates with most major regional and national health insurance plans.
Insurance Verification can be reached at 215-481-6000. Jefferson Abington Hospital accepts traditional Medicare, Pennsylvania Medicaid, and a wide variety of commercial HMO and PPO plans (including Blue Cross Blue Shield, Aetna, Cigna, and UnitedHealthcare).
Visiting hours and hospital rules
Guidelines to ensure patient rest, safety, and security.
Daily visiting hours for standard inpatient units.
Visitor guidelines
- Patient Information: Call 215-481-2287 to locate a patient and confirm they are accepting visitors.
- Identification: All visitors must present a valid photo ID upon entry to receive a visitor pass.
- Health: Do not visit if you have symptoms of a contagious illness (cough, fever, runny nose).
- Hand Hygiene: Wash or sanitize hands before and after patient contact.
Exceptions to visiting hours
Different visiting schedules and rules apply to specialty units such as Critical Care (ICU), Labor & Delivery, the NICU, and Behavioral Health. Designated support persons may have 24/7 access to the hospital in coordination with the nursing staff.
Entrance security
Parking and Google Map directions
Navigate to the Jefferson Abington Hospital campus.
Jefferson Abington Hospital
1200 Old York Road
Abington, PA 19001
Main: 215-481-2000
Campus entrances and parking
The hospital has multiple entry points depending on your destination:
- Emergency Trauma Center: Open 24/7.
- Lenfest and Widener Buildings: Entrances are open seven days a week during daytime hours.
- Buerger Building: Open Monday through Friday; closed on weekends.
On-campus parking is available in designated garages, including the Zipley Garage. Note that certain bridges and links (like the Lenfest Bridge from Zipley Garage and the York Road Link) may be closed to general visitor traffic, requiring you to use main lobby entrances.
Accessibility and interpretation services
Support for patients with disabilities and non-English speakers.
Jefferson Health provides services to ensure all patients have equal access to care:
- Interpreter Services / Translation: Call 215-481-2871 for medical interpreters or translation assistance.
- Wheelchair Access: Ramps, elevators, and accessible restrooms are available throughout the campus.
- Service Animals: ADA-recognized service animals are permitted in public areas.
Which Jefferson Abington number should I call?
Jefferson Abington Hospital FAQs
Answers to common questions from patients and visitors.