Children's Hospital Arkansas: Pediatric Care & Info

Q: What are Arkansas Children's Pediatrics hours?

Arkansas Children's Pediatrics in Little Rock publishes clinic hours of Monday through Friday, 8 a.m. to 5 p.m. Video visits are listed as available daily from 4:30 p.m. to 10:30 p.m.

Q: Does Arkansas Children's have an after-hours clinic?

Yes. The ACH After-Hours Clinic is open Monday through Friday from 5 p.m. to 9 p.m. and Saturday and Sunday from 9 a.m. to 8 p.m. Appointments are preferred and eligible walk-ins are accepted.

Q: Is parking free at Arkansas Children's Hospital?

Arkansas Children's provides free visitor parking, parking shuttles and free valet parking at designated entrances. Current valet hours are Monday through Friday from 6 a.m. to 5 p.m.

Q: How much does an Arkansas Children's Hospital visit cost?

There is no single fixed price for every Arkansas Children's visit. Costs depend on the services provided and insurance coverage. Billing and estimate assistance is available at 501-364-2500 or 1-800-280-1230.

Q: How do I get my child's Arkansas Children's medical records?

Call Medical Records at 501-364-1152. Arkansas Children's accepts release-form, secure electronic, fax and mail requests and states a goal of processing requests within about 7 to 10 business days.

Q: Can I choose a specific doctor at Arkansas Children's?

Families can request a particular physician when scheduling allows. Call 501-364-1202 for primary care or 501-364-4000 for specialty care and provide the doctor's name because individual physician schedules change.

Arkansas pediatric hospital guide · Updated August 22, 2026

Arkansas Children’s Hospital appointments, ER, doctors, parking and patient information

Arkansas Children’s Hospital in Little Rock is the flagship hospital of the Arkansas Children’s health system. The main hospital is at 1 Children’s Way, Little Rock, AR 72202, with pediatric emergency, inpatient, surgical and specialty services supported by outpatient clinics across Arkansas.

This guide brings the practical information families usually have to search across separate hospital pages into one place: appointment numbers, emergency hours, pediatrician names, specialty teams, clinic schedules, parking, entrances, visitor rules, medical records, MyChart, billing, financial assistance and current patient-cost information.

Little Rock, Arkansas Pediatric Level I Trauma Center ER open 24/7 Primary + specialty care Free weekday valet MyChart available

Medical emergency: Arkansas Children’s Hospital’s pediatric Emergency Department is open 24 hours a day, 7 days a week. The ER address is 1800 W. 10th Street, Little Rock, AR 72202 and the ER phone number is 501-364-1185. For a life-threatening emergency, call 911.

Main hospital 1 Children’s Way

Little Rock, AR 72202

General information 501-364-1100

Main hospital information line.

Specialty appointments 501-364-4000

Central specialty-care appointment number.

Primary care appointments 501-364-1202

Arkansas Children’s Pediatrics scheduling.

Emergency department 501-364-1185

Open 24 hours, seven days a week.

Medical records 501-364-1152

Health Information Management / record requests.

Start here: which Arkansas Children’s service do you need?

The fastest route depends on whether your child needs routine primary care, specialty care, urgent evening care or emergency treatment.

Pediatric emergency

Go to the ACH Emergency Department at 1800 W. 10th Street. It is open 24/7. ER: 501-364-1185.

Routine pediatric visit

Call Arkansas Children’s Pediatrics at 501-364-1202. The Little Rock primary-care clinic operates Monday-Friday, 8 a.m.-5 p.m.

Specialist appointment

Call 501-364-4000. Many specialty clinics require or strongly rely on a referral from the child’s physician.

Evening/weekend sick visit

The After-Hours Clinic is available for eligible Arkansas Children’s primary-care and partner-clinic patients. Call 501-364-1202.

New orthopedic injury

The Walk-in Orthopedic Injury Clinic in Champions Pavilion accepts walk-ins for new sports injuries, suspected fractures, sprains and similar acute injuries.

Billing or estimate

Call Patient Accounts/Customer Service at 501-364-2500 or 1-800-280-1230 and ask for an estimate, payment arrangement or financial counseling.

Official appointment hub Find a doctor MyChart login

How to make an appointment at Arkansas Children’s Hospital

Primary-care and specialty appointments use different scheduling numbers.

Primary care 501-364-1202

Use this number for Arkansas Children’s Pediatrics, routine child health, wellness care, common illnesses and eligible after-hours visits.

Specialty care 501-364-4000

Use this number for pediatric specialties such as cardiology, neurology, orthopedics and other subspecialty clinics.

Appointment steps

Identify whether you need primary or specialty care. Routine pediatric visits usually go through primary care. Complex conditions are normally routed to specialty clinics.

Check whether a referral is required. Many Arkansas Children’s specialty services require the child’s physician to send a referral, clinic notes, laboratory results, imaging or other relevant records.

Call the correct scheduling line. Primary care: 501-364-1202. Specialty care: 501-364-4000.

Have the child’s information ready. Keep the child’s name, date of birth, insurance information, referring physician details and reason for the visit available.

Confirm campus and building. Arkansas Children’s specialists may practice at Little Rock, Springdale, Jonesboro or other regional clinics. Confirm the exact location before traveling.

Use MyChart after booking. MyChart can help families manage appointments, messages, test results and other parts of the child’s care.

Arkansas Children’s Hospital hours

The emergency department operates continuously, while outpatient clinics follow their own schedules.

Service	Published hours	Important detail
ACH Emergency Department	24/7	Open 24 hours a day, seven days a week.
Arkansas Children’s Pediatrics	Mon-Fri, 8 a.m.-5 p.m.	Primary care at 1617 W. 13th Street, Little Rock.
Primary-care video visits	Daily, 4:30-10:30 p.m.	Availability depends on clinical appropriateness and scheduling.
ACH After-Hours Clinic	Mon-Fri, 5-9 p.m.	Last scheduled appointment is 8:15 p.m.
ACH After-Hours Clinic	Sat-Sun, 9 a.m.-8 p.m.	Last scheduled appointment is 7:15 p.m.
Walk-in Orthopedic Injury Clinic	Mon-Fri, 8 a.m.-8 p.m.	No appointment required.
Walk-in Orthopedic Injury Clinic	Saturday, 8 a.m.-noon	Located in Champions Pavilion.
Free valet	Mon-Fri, 6 a.m.-5 p.m.	No tips accepted.
Visitor parking shuttle	Mon-Fri, 6 a.m.-8 p.m.	Call 501-475-1344.

Do not assume every specialty clinic follows the hospital’s 24-hour schedule. Appointment times differ by department and physician. Confirm the exact clinic and scheduled time before traveling.

Arkansas Children’s emergency room: hours, address and what to expect

Arkansas Children’s Hospital operates a pediatric-focused emergency department in Little Rock.

Emergency address 1800 W. 10th Street

Little Rock, AR 72202

Emergency phone 501-364-1185

ER open 24 hours a day, seven days a week.

The Little Rock emergency department is a Pediatric Level I Trauma Center and is equipped specifically for pediatric emergencies and trauma. Pediatric emergency physicians, pediatricians, nurses and other pediatric-trained staff support emergency care.

How children are prioritized in the ER

Emergency patients are not necessarily seen in arrival order. Children who are critically ill or badly injured are prioritized first. Ambulances and helicopters may also bring critically ill patients through separate emergency access, so the visible waiting room does not always reflect the department’s full workload.

Emergency room fees

Arkansas Children’s does not publish one fixed emergency-room price that applies to every child. An emergency visit can involve a facility charge plus the actual tests, imaging, medication, procedures, physician services and other care required.

Families who want cost information for a planned service should use Arkansas Children’s patient-estimate process or call 501-364-2500 / 1-800-280-1230. An emergency cannot reliably be priced in advance because the services required depend on the child’s condition.

Do not delay emergency treatment to obtain a price quote. For serious breathing problems, major trauma, severe allergic reaction, loss of consciousness, uncontrolled bleeding or another life-threatening condition, call 911 or seek emergency care immediately.

After-Hours Clinic vs. Emergency Department

Families with non-life-threatening illnesses may have an alternative to the ER during evenings and weekends.

After-Hours Clinic

Address: ACH West Entrance, 901 S. Battery Street, Little Rock.

Phone: 501-364-1202

Mon-Fri: 5-9 p.m.

Sat-Sun: 9 a.m.-8 p.m.

Appointments are preferred. Walk-ins are also accepted. The service is intended for sick visits for Arkansas Children’s primary-care patients and participating partner-clinic patients.

Examples of After-Hours problems

Fever
Cough or congestion
Vomiting or diarrhea
Dehydration
Ear infection
Cold and flu symptoms
Pink eye
Minor burns
Sprains and minor sports injuries

Where is the After-Hours Clinic?

Park in the lot across from the West Entrance at 901 S. Battery Street. Enter for Level 2, follow the Pink Elevators and stop at the second-floor Visitor Management Desk for check-in instructions. The After-Hours Clinic is in the Neurosciences Clinic area.

Arkansas Children’s pediatricians and doctor availability

The hospital publishes provider names and practice locations, but it does not publish a dependable day-by-day timetable for every physician.

Arkansas Children’s Pediatrics currently lists the following physicians and advanced-practice providers associated with general pediatric care in Little Rock and, for some clinicians, additional Arkansas Children’s locations.

Provider	Specialty	Published practice location(s)
Alice Alexander, MD	Adult Internal Medicine, General Pediatrics	Little Rock
Natalie Bishop, MD	General Pediatrics	Little Rock, Springdale
Kyler Crary, MD	General Pediatrics	Little Rock
Jessica Cunningham, MD	General Pediatrics	Little Rock
Parker Davidson, MD	General Pediatrics	Little Rock, Springdale
Joseph Elser, MD	General Pediatrics	Little Rock, Pine Bluff
Sade Francois, MD	General Pediatrics	Little Rock, Pine Bluff
Jay Frayre, MD	General Pediatrics	Little Rock, Springdale, Pine Bluff
Induja Gunasekaran, MD	General Pediatrics	Little Rock
Tamerra Hansberry, CNP	General Pediatrics	Little Rock
Julie Holstead, MD	General Pediatrics	Little Rock
Trevor Kepler, MD	General Pediatrics	Little Rock
Crystal Little, MD	General Pediatrics	Little Rock, Springdale
Emily Malone, MD	General Pediatrics	Little Rock
Sowmya Patil, MD	General Pediatrics	Little Rock
Becca Perin, MD	General Pediatrics	Little Rock
Cacee Raddle, CNP	General Pediatrics	Little Rock
Pratheepa Ravikumar, MD	General Pediatrics	Little Rock, Springdale
Laura Sisterhen, MD	General Pediatrics	Little Rock
Christopher Smith, MD	General Pediatrics	Little Rock
Ashley Troillett, CNP	General Pediatrics	Little Rock
Nicole Turner, CNP	General Pediatrics	Little Rock
Sheryl Davide-Ureta, MD	General Pediatrics	Little Rock
Shanda Vinson, CNP	General Pediatrics	Little Rock, Pine Bluff
Taylor Warden, MD	General Pediatrics	Little Rock
Emily Wilson, MD	General Pediatrics, NICU	Little Rock, Springdale

Doctor days and appointment times: Arkansas Children’s does not publish a stable weekly timetable showing exactly which doctor works each Monday, Tuesday, Wednesday, etc. Doctor clinic sessions can change. For current availability with a named pediatrician, call 501-364-1202. For a specialist, call 501-364-4000.

General pediatrics clinic hours

The Arkansas Children’s Pediatrics clinic at 1617 W. 13th Street, Little Rock, AR 72202 is open Monday-Friday, 8 a.m.-5 p.m.. Video visits are published as available daily from 4:30-10:30 p.m.

Named Arkansas Children’s specialists

The following names come from current Arkansas Children’s specialty team pages and give families a practical overview of several major pediatric programs.

Cardiology and heart care

Provider	Role / specialty	Location
Paul Seib, MD	Cardiology; service chief	Little Rock, Springdale
Kenneth Knecht, MD	Cardiology; Cardiology Clinic medical director	Arkansas Children’s system
Michael Angtuaco, MD	Cardiology; interventional pediatric cardiology	Little Rock, Springdale
Sylvia Angtuaco, MD	Cardiology	Little Rock, Springdale
Thomas Best, MD	Cardiology	Little Rock, Springdale
Eudice Fontenot, MD	Cardiology	Little Rock, Springdale
Sam Lee, MD	Cardiology	Little Rock, Springdale
Dala Zakaria, MD	Cardiology	Little Rock, Springdale
Brian Reemtsen, MD	Cardiothoracic Surgery	Little Rock
Lawrence Greiten, MD	Cardiothoracic Surgery	Little Rock
T. Konrad Rajab, MD	Cardiothoracic Surgery	Little Rock

Cardiology appointments: 501-364-4000. Cardiology office: 501-364-1479.

Neurology and neuroscience

Provider	Specialty	Location
Kapil Arya, MD	Neurology	Little Rock, Springdale
Tonya Balmakund, MD	Neurology	Little Rock, Springdale
Sarah Cobb, MD	Neurology	Little Rock, Springdale
Christopher Manbeck, MD	Neurology / Tourette care	Little Rock, Springdale
Gregory Albert, MD	Neurosurgery	Little Rock, Springdale

Neuroscience scheduling/general specialty line: 501-364-4000.

Orthopedics and sports medicine

Provider	Specialty	Location
Robert Blasier, MD	Orthopedics	Little Rock, Springdale
John Bracey, Jr., MD	Orthopedics	Little Rock
David Bumpass, MD	Orthopedics	Little Rock, Springdale
Theresa Wyrick, MD	Orthopedics; Hand Clinic medical director	Little Rock, Springdale
Cord Sheehy, MD	Orthopedics, Sports Medicine	Little Rock, Springdale
Scott Schoenleber, MD	Orthopedics / limb reconstruction	Little Rock, Springdale
Brant Sachleben, MD	Orthopedics	Little Rock, Springdale

Cancer and blood disorders

Provider	Specialty	Published location(s)
David Becton, MD	Hematology / Oncology	Little Rock, Springdale, Jonesboro
Lauren Appell, MD	Hematology / Oncology, Emergency Medicine	Little Rock, Springdale
Kevin Bielamowicz, MD	Hematology / Oncology, General Pediatrics	Little Rock, Springdale
Michael Bishop, MD	Hematology / Oncology	Little Rock, Springdale
Divyaswathi Citla Sridhar, MD	Hematology / Oncology	Little Rock, Springdale
Shelley Crary, MD	Hematology / Oncology	Little Rock, Springdale
David Douglass, MD	Hematology / Oncology	Little Rock, Springdale
Jason Farrar, MD	Hematology / Oncology	Little Rock, Springdale
Medhavi Honhar, MD	Hematology / Oncology	Little Rock, Springdale
Joana Mack, MD	Hematology / Oncology, Emergency Medicine	Little Rock, Springdale
Carolyn Suzanne Saccente, MD	Hematology / Oncology	Little Rock, Springdale
Andrew Tran, MD	Hematology / Oncology	Little Rock, Springdale

Hematology/Oncology Clinic: 501-364-1849.

Radiology

Arkansas Children’s current radiology team includes Raghu Ramakrishnaiah, MD as service chief, along with physicians including Robert Buchmann, DO; Charles Glasier, MD; Charles James, MD; Scott Lile, MD; Katie Moore, MD; Kelli Schmitz, MD; Janice Murphy, MD; Markus Renno, MD; and Shae Merves, MD.

Rehabilitation and physical medicine

The rehabilitation program lists Laura Hobart-Porter, DO as service chief, with clinicians including Aimee Lambeth, DO; Vikki Stefans, MD; and Emma Kauffman, CNP. General rehabilitation appointment and referral questions can be directed to 501-364-1192.

Why exact doctor working days are not listed here: Arkansas Children’s publishes provider names and locations, but most team pages do not publish a permanent Monday-to-Sunday doctor rota. Because clinic schedules change, the safest practical answer is to call 501-364-4000 and ask for the next appointment with the named specialist.

Major pediatric services at Arkansas Children’s

Arkansas Children’s provides primary, subspecialty, surgical, emergency and diagnostic pediatric care.

Emergency & trauma

24/7 pediatric emergency services and Arkansas’s Pediatric Level I Trauma Center.

Cardiology

Congenital and acquired heart disease, cardiac imaging, catheterization, electrophysiology and surgery.

Neurology

Epilepsy, neuromuscular conditions, cerebral palsy, movement disorders and other neurological care.

Neurosurgery

Pediatric surgical management of brain, spine and related neurological conditions.

Orthopedics

Fractures, sports injuries, spine problems, limb conditions, hand care and pediatric orthopedic surgery.

Cancer & blood disorders

Pediatric oncology, hematology, sickle cell, bone marrow transplant and cellular therapy programs.

General surgery

Pediatric surgical care with inpatient and outpatient pathways.

ENT

Pediatric ear, nose and throat specialty services and surgery.

Gastroenterology

Pediatric digestive, liver, nutrition and related GI specialty services.

Urology

Pediatric urinary and genitourinary specialty evaluation and surgery.

Radiology & imaging

Pediatric radiology, advanced imaging and diagnostic support.

Rehabilitation

Physical medicine, physical therapy, occupational therapy and other rehabilitation services.

Champions Pavilion

The newer 157,916-square-foot, three-floor Champions Pavilion on the Little Rock Golisano Campus provides outpatient specialty care and surgeries in areas including ENT, vascular anomalies, gastroenterology, urology, orthopedics, sports medicine and pediatric general surgery.

Champions Pavilion is at the corner of 10th Street and Children’s Way.

Appointment fees, ER fees and hospital costs

There is no single fixed fee for every Arkansas Children’s visit because charges depend on the service, insurance benefits and treatment provided.

Does Arkansas Children’s publish one pediatric consultation fee?

No universal “doctor consultation fee” applies to every patient. A primary-care visit, specialty consultation, emergency visit, imaging study, surgery or procedure can carry different charges.

How to get an estimate

Know the planned service. Ask the ordering or scheduling team for the name of the procedure or service.

Contact Arkansas Children’s Patient Accounts. Call 501-364-2500 or toll-free 1-800-280-1230.

Provide insurance information. An estimate can depend heavily on deductible, coinsurance, network status and benefit limits.

Remember that estimates can change. Additional tests or treatment ordered during the visit can change the final amount owed.

Self-pay discounts

Arkansas Children’s states that uninsured/self-pay charges receive an automatic 10% self-pay adjustment. A further 10% prompt-pay adjustment may be available when requested and when the eligible balance is paid in full within the specified 30-day period.

Payment plans

Arkansas Children’s says payment arrangements are available for self-pay balances. Depending on the balance, terms can range from payments equal to approximately one-tenth of the balance through arrangements extending up to 60 months.

ER cost: there is no single emergency “case fee.” Emergency charges depend on what the child needs after triage and evaluation. Do not use a generic online ER price as a quote for an actual Arkansas Children’s emergency visit.

Insurance accepted at Arkansas Children’s

Arkansas Children’s participates with multiple managed-care networks, but individual plan products and referral rules can differ.

The hospital reports participation in Arkansas HMOs and in many PPO and Point-of-Service plans. Its current managed-care list includes plans such as Aetna and multiple Arkansas Blue Cross and Blue Shield products, among others.

Because insurer participation can differ by exact policy, physician, referral requirement and service, confirm your child’s coverage with the insurance company before a scheduled visit.

For managed-care referral questions, Arkansas Children’s lists 501-364-1291 or 1-800-831-0538.

Financial assistance and help paying an Arkansas Children’s bill

The hospital has a formal assistance program for eligible families and provides financial counselors in registration and clinic areas.

Arkansas Children’s current financial assistance policy provides a 100% discount on eligible patient financial responsibility for medically necessary services when the household meets the policy’s eligibility requirements, including income at or below 250% of the Federal Poverty Level.

2026 income reference examples

Household size	2026 federal poverty amount	250% FPL reference
1	$15,960	$39,900
2	$21,640	$54,100
3	$27,320	$68,300
4	$33,000	$82,500

These income figures are from Arkansas Children’s published limits effective April 1, 2026 through March 31, 2027. Eligibility also depends on the hospital’s full financial-assistance policy and the type of service.

How to apply

Request an application at an Arkansas Children’s registration area.
Access the application through MyChart.
Use the application provided with hospital billing materials.
Submit the required household income verification.
Ask a financial counselor for help if the form is difficult to complete.

Billing and financial assistance questions: 501-364-2500 or 1-800-280-1230.

Arkansas Children’s Hospital parking, entrances and valet

The Little Rock campus has undergone major entrance changes, so families should use the current entrance information rather than an old map or saved GPS pin.

Main hospital entrance

The new main entrance is most easily reached from Maryland Avenue. From I-630, drive south on Dr. Martin Luther King Jr. Drive, turn right onto Maryland Avenue/9th Street and continue toward the main entrance.

Free valet parking

Arkansas Children’s currently provides free valet parking with no tips accepted, Monday-Friday from 6 a.m.-5 p.m. at:

New main hospital entrance off Maryland Avenue
Pink/West Entrance at 901 Battery Street
Champions Pavilion at Children’s Way and West 10th Street

Visitor parking lots and shuttle

Free parking is available in designated visitor areas. Free shuttles serve visitor parking lots. Families can call 501-475-1344 for shuttle assistance during published operating hours of 6 a.m.-8 p.m., Monday-Friday.

Campus parking lots

The official campus map identifies multiple hospital visitor parking areas, including Hospital Parking Lots 1, 2, 3 and 4, along with the emergency entrance, main entrance, west entrance, Champions Pavilion, professional buildings, research facilities and Ronald McDonald House.

Practical tip: save the specific clinic/building name in addition to “Arkansas Children’s Hospital.” On this large campus, knowing whether you need the ER, West Entrance, Champions Pavilion or main hospital can save significant walking and driving time.

Visiting Arkansas Children’s Hospital

Visitor access is designed around family-centered pediatric care, but individual units can have stricter rules.

ID and visitor badges

Adult visitors are asked for identification when entering Arkansas Children’s Hospital. Information is used to create a visitor badge that links the visitor with the patient and helps staff direct families to the correct area.

The hospital notes that a person who does not have an ID can still have information manually entered for badge creation.

Parents and guardians

Arkansas Children’s encourages the parent or guardian of a minor patient to remain involved in the child’s care as much as possible. Overnight accommodation is available in appropriate settings to support parent presence.

Unit-specific visiting rules

NICU, PICU, CVICU, behavioral health and other specialized areas can apply additional restrictions because children in these units may have greater infection-control or safety needs.

One published example is Surgical Unit 3E, which lists general visiting hours of 9 a.m.-9 p.m.. Do not assume this schedule applies to every inpatient unit.

Before traveling: ask the patient’s unit whether current visitor limits, respiratory-virus precautions or age restrictions apply. These policies can change faster than general hospital information.

How to request medical records

Arkansas Children’s offers paper, mail/fax and secure electronic request options.

Medical Records 501-364-1152

Call with questions about record requests or fees.

Medical Records fax 501-364-3968

Used for completed release documentation where appropriate.

Mailing address

Arkansas Children’s
Consent for Release of Information
Medical Records Department, Slot 109
1 Children’s Way
Little Rock, AR 72202

Processing time

Arkansas Children’s states that its goal is to complete a medical-record request within approximately 7-10 business days.

Fees

The hospital states that an electronic fee applies to requests submitted through its secure third-party record-request portal, and additional fees may apply when paper records are mailed. Call 501-364-1152 for fee approval or clarification before submitting if cost is a concern.

Medical records forms & requests

Arkansas Children’s MyChart

MyChart is the main online patient-management system for families receiving care through Arkansas Children’s.

Appointments

Manage scheduled care and eligible appointment requests.

Test results

Access eligible laboratory and test results electronically.

Messages

Communicate electronically with participating members of the child’s care team.

Prescription requests

Request eligible prescription refills through the portal.

Parent/caregiver proxy access is available under Arkansas Children’s MyChart rules. The hospital states that proxy access expires when the patient turns 18 unless another appropriate access arrangement is established.

MyChart access questions can be directed to 501-364-1152 or MyChart@archildrens.org.

What to bring to an Arkansas Children’s appointment

For most outpatient visits

Photo identification for the parent/caregiver
Child’s current insurance card
Referral information if required
Medication list with dose and frequency
Relevant outside records
Recent test or imaging information if requested

For cardiology visits

Arkansas Children’s specifically asks families to bring a list of the patient’s medications including the medication name, dosage and how often it is taken. Families complete medical-history and insurance information during registration.

Arkansas Children’s locations beyond the Little Rock hospital

The health system serves families at several hospital and clinic locations across Arkansas.

Location	Address	Phone
Arkansas Children’s Hospital	1 Children’s Way, Little Rock, AR 72202	501-364-1100
Arkansas Children’s Northwest	2601 Gene George Blvd., Springdale, AR 72762	479-725-6800
ACH Jonesboro Clinic	520 Carson Street, Jonesboro, AR 72401	870-336-2175
ACH West Little Rock Clinic	16101 Cantrell Road, Suite 114, Little Rock, AR 72223	501-364-8957
ACH Southwest Little Rock Clinic	9015 Dailey Drive, Little Rock, AR 72209	501-364-6560
ACH Pine Bluff Clinic	1500 W. 42nd Avenue, Pine Bluff, AR 71603	870-556-7000

Arkansas Children’s phone directory

Save the number related to your specific task rather than calling the main switchboard for every request.

Need	Phone	Use it for
General information	501-364-1100	Main hospital information.
Emergency Department	501-364-1185	ACH pediatric ER.
Primary-care appointments	501-364-1202	Arkansas Children’s Pediatrics and after-hours resource line.
Specialty appointments	501-364-4000	Subspecialty scheduling.
Cardiology office	501-364-1479	Cardiology clinic office.
Hematology/Oncology	501-364-1849	Cancer and blood disorders clinic.
Rehabilitation	501-364-1192	Rehab/therapy referral and appointment questions.
Medical Records	501-364-1152	Records, release forms and MyChart-related access questions.
Patient Accounts / Billing	501-364-2500	Bills, estimates, payment questions and financial assistance.
Billing toll-free	1-800-280-1230	Financial counseling and patient-account help.
Patient & Family Representative	501-364-1198	Patient/family concern or grievance.
Parking shuttle	501-475-1344	Weekday visitor-parking shuttle assistance.
Managed-care referral line	501-364-1291	Insurance/referral questions.

Arkansas Children’s Hospital map

The map below points to the main Little Rock hospital. The Emergency Department uses a separate W. 10th Street approach.

Main hospital: 1 Children’s Way, Little Rock, AR 72202. For the pediatric Emergency Department, use 1800 W. 10th Street, Little Rock, AR 72202.

Before you leave home: practical family checklist

Confirm the exact building. Little Rock has the main hospital, Champions Pavilion, Pediatrics building and other specialty spaces.
Save your appointment number. Primary care is 501-364-1202; specialty care is 501-364-4000.
Check whether the appointment needs a referral.
Bring insurance and identification.
Bring medication and outside-record information.
Plan parking before arrival. Free valet is available at several entrances during weekday hours.
Use the correct entrance. The ER, West Entrance and main entrance are not the same destination.
Check current visitor rules for inpatient units.
Ask for a cost estimate for scheduled care when price matters.
Use MyChart to manage follow-up care and records.

Children’s Hospital Arkansas FAQs

Answers to common questions families search before going to Arkansas Children’s Hospital.

1. Where is Arkansas Children’s Hospital located?

The main Arkansas Children’s Hospital is at 1 Children’s Way, Little Rock, AR 72202. The pediatric Emergency Department is accessed at 1800 W. 10th Street, Little Rock, AR 72202.

2. Is Arkansas Children’s Hospital emergency room open 24 hours?

Yes. The Arkansas Children’s Hospital Emergency Department in Little Rock is open 24 hours a day, seven days a week. The ER phone number is 501-364-1185.

3. How do I make an appointment at Arkansas Children’s?

Call 501-364-1202 for primary-care appointments or 501-364-4000 for specialty-care appointments. Many specialty clinics require a physician referral.

4. What are Arkansas Children’s Pediatrics hours?

Arkansas Children’s Pediatrics at 1617 W. 13th Street in Little Rock publishes clinic hours of Monday-Friday, 8 a.m.-5 p.m. Video visits are listed as available daily from 4:30-10:30 p.m.

5. Does Arkansas Children’s have an after-hours clinic?

Yes. The ACH After-Hours Clinic at the West Entrance is open Monday-Friday from 5-9 p.m. and Saturday-Sunday from 9 a.m.-8 p.m. Appointments are preferred, and eligible walk-in patients are accepted.

6. Is parking free at Arkansas Children’s Hospital?

Arkansas Children’s provides free visitor parking, free parking shuttles and free valet parking at designated entrances. Current valet hours are Monday-Friday, 6 a.m.-5 p.m., with no tips accepted.

7. How much does an Arkansas Children’s Hospital visit cost?

There is no single fixed price for every visit. Costs depend on the service, tests, treatment and insurance coverage. Families can call 501-364-2500 or 1-800-280-1230 for billing and patient-estimate assistance.

8. How do I get my child’s Arkansas Children’s medical records?

Call Medical Records at 501-364-1152. Requests can be made using the release form, by secure electronic request, fax or mail. The hospital’s stated goal is to process requests within about 7-10 business days.

9. Does Arkansas Children’s offer financial assistance?

Yes. Arkansas Children’s has a financial assistance program for eligible medically necessary services. Its current policy provides a 100% eligible-patient-responsibility discount for qualifying households with income at or below 250% of the Federal Poverty Level, subject to full policy requirements.

10. Can I choose a specific doctor at Arkansas Children’s?

Families can request care with specific physicians where scheduling permits, but doctor clinic days and appointment availability change. Call 501-364-1202 for primary care or 501-364-4000 for specialty care and provide the doctor’s name.

Official sources used and verified

Operational and patient information in this guide was checked against Arkansas Children’s official hospital pages, provider directories, billing information and published campus/financial-assistance documents. Official links are provided for actions where families need the hospital’s live system.