Seattle Children’s Hospital Seattle: Pediatric Care & Info

Seattle pediatric hospital guide · Verified August 21, 2026

Seattle Children’s Hospital: pediatric ER, doctors, appointments, parking, costs and family information

Seattle Children’s Hospital is a major pediatric medical center at 4800 Sand Point Way NE, Seattle, WA 98105. It provides inpatient pediatric care, intensive care, surgery, cancer treatment, heart care, neurosciences, orthopedics, gastroenterology, urology, transplant services and dozens of other pediatric specialties.

The hospital campus and Emergency Department use different street addresses: the main hospital is at 4800 Sand Point Way NE, while the Emergency Department is at 4500 40th Ave. NE. The ED is open 24 hours a day and treats children and young adults up to age 21.

4800 Sand Point Way NE 206-987-2000 ER: 206-987-8811 ER open 24/7 Patients up to age 21 All campus parking free Free weekday valet Free interpreters
Life-threatening pediatric emergency? Call 911. Seattle Children’s Emergency Department is open 24 hours a day, seven days a week at 4500 40th Ave. NE, Seattle, WA 98105. The Emergency Department phone number is 206-987-8811. Families experiencing a medical emergency may temporarily stop curbside in the Emergency Department driveway for immediate access.
Main hospital 4800 Sand Point Way NE

Seattle, WA 98105.

Main phone 206-987-2000

Toll-free: 866-987-2000.

Emergency Department 206-987-8811

4500 40th Ave. NE; open 24/7.

Interpreter line 866-583-1527

Free interpreting for patients and families.

Driving directions 206-987-2226

Useful before entering the large hospital campus.

TTY 206-987-0391

For patients or families who are deaf or hard of hearing.

Start here: where should you go at Seattle Children’s?

Seattle Children’s uses a color-and-zone campus system. Knowing whether you need the Emergency Department, Forest entrance or Ocean entrance can save walking and delays.

Emergency Department
Use 4500 40th Ave. NE. Park on P1 of the Forest Garage and take the elevator to the ED. The entrance is open 24/7.
Inpatient admission / visiting
Use Forest Garage P2 or P3 and the Forest B entrance, level 1. Forest B is open 24 hours.
Outpatient clinic
Use Ocean parking. Clinic visits commonly route through the Ocean entrance.
Urgent Care
Seattle Urgent Care is on the hospital campus and requires an appointment. Call 206-987-2211.
Orthopedic injury
Orthopedic Injury Urgent Care is in the Ocean zone, level 6, Monday-Friday evenings.
Need transportation or lodging
Guest Services: 206-987-9330.
Need a cost estimate
Financial counselors: 206-987-3333.
Medical records
Health Information Management: 206-987-2173, Monday-Friday 8 a.m.-4 p.m.

Seattle Children’s Emergency Department: address, hours and parking

ER physical address 4500 40th Ave. NE

Seattle, WA 98105.

ER phone 206-987-8811

No appointment is needed for emergency care.

Emergency hours 24/7

Open every day and overnight.

Critical Care Transport 206-987-5437

Also written as 206-987-KIDS.

Seattle Children’s ED treats serious illness and injury in children and young adults. The hospital’s current public guidance describes Emergency Department care for patients up to age 21.

Where to park for the ER

Families should park on level P1 of the Forest Garage and take the elevator directly up to the Emergency Department. If the child needs immediate access, the hospital allows curbside stopping in the Emergency Department driveway while the patient is brought inside.

Parking is free. Seattle Children’s currently states that all parking on the hospital campus is free.

Emergency doctor leadership

Tony Woodward, MD, MBA

Medical Director and Division Chief of Emergency Medicine at Seattle Children’s; Professor of Pediatric Emergency Medicine at the University of Washington.

The ED operates 24/7, but Seattle Children’s does not publish Dr. Woodward’s or other emergency physicians’ individual shift rota for the public.

Emergency fees: Seattle Children’s does not publish one flat dollar amount for every ED visit. The cost varies according to evaluation level, physician services, testing, imaging, medications, procedures and insurance. See the cost section below for the official estimate route.

Seattle pediatric urgent care, orthopedic urgent care and psychiatric urgent care

Seattle Children’s separates routine urgent illness, orthopedic injury and urgent mental-health support from the 24-hour Emergency Department.

Service Location Hours Phone
Seattle Urgent Care Hospital campus Mon-Fri 4-10:30 p.m.; Sat-Sun 11 a.m.-8 p.m. 206-987-2211
Virtual Urgent Care Video visit Mon-Fri 1-9 p.m.; Sat-Sun 11 a.m.-7 p.m. 206-987-2211
Orthopedic Injury Urgent Care Hospital, Ocean zone level 6 Mon-Fri 5-9 p.m.; major holidays closed 206-987-2109
Psychiatric Urgent Care Magnuson Clinic, 6901 Sand Point Way NE Daily 12-8 p.m. 206-987-2164

Psychiatric Urgent Care is designed for same-day mental-health support for children and teens ages 4 through 17 when they need prompt evaluation but may not require an Emergency Department.

Use the Emergency Department or 911 for immediate danger. Urgent-care services are not substitutes for emergency care when a child has a life-threatening medical condition or is at immediate risk of harming themselves or another person.

How to schedule a Seattle Children’s appointment

Identify the specialty. Seattle Children’s clinics have separate scheduling numbers and referral rules.
Check whether a provider referral is required. Many specialist clinics require a referral from the child’s primary-care provider.
Check insurance authorization. Some plans require prior authorization even when the medical clinic itself does not require a referral.
Call the specialty directly. Use the table below rather than waiting through the main switchboard.
Confirm Seattle vs. regional clinic. Seattle Children’s specialists also see patients in Bellevue, Everett, Federal Way, Olympia, Tri-Cities and other regional locations.
Confirm the doctor’s personal appointment day. Published business hours describe the clinic—not a guaranteed daily personal schedule for every physician.

Arrival time

Seattle Children’s asks clinic patients to be at the check-in desk 15 minutes before the appointment. The hospital recommends allowing another 15-20 minutes for parking and security screening.

Bring to the appointment

  • Appointment reminder/details.
  • Completed forms.
  • Insurance card and prescription coverage information.
  • Legal guardianship papers if applicable.
  • Current medicine, vitamin and supplement list.
  • Requested X-rays, imaging and outside test results.
  • Medicaid/Apple Health documentation when applicable.
  • Comfort items, snacks and age-appropriate activities.

Seattle Children’s specialty clinic phone numbers and published hours

These are current Seattle hospital-campus clinic hours. The actual days a particular doctor sees patients can be narrower.

Specialty Appointment phone Referral? Seattle clinic hours
Heart Center / Cardiology 206-987-2515 Yes Mon-Fri 8 a.m.-5 p.m.
Neurology / Neurosciences 206-987-2016 Yes Mon-Fri 8:30 a.m.-5 p.m.
Gastroenterology & Hepatology 206-987-2521 Yes Mon-Fri 8:30 a.m.-5 p.m.
Cancer & Blood Disorders 206-987-2106 Yes Mon-Fri 8 a.m.-5 p.m.
Pediatric Surgery 206-987-2794 No Mon-Fri 8 a.m.-5 p.m.
Orthopedics 206-987-2109 No Mon-Tue 7:30 a.m.-5 p.m.; Wed-Fri 7:30 a.m.-9 p.m.
Sports Medicine 206-987-7678 Usually no Clinic sessions vary; schedule directly
Urology 206-987-2509 Yes Mon-Fri 8:30 a.m.-5 p.m.
Otolaryngology / ENT 206-987-2105 Yes Mon-Fri 8 a.m.-5 p.m.
Rheumatology 206-987-2057 Yes Mon-Fri 8 a.m.-4:30 p.m.
Rehabilitation Medicine 206-987-2114 No Confirm at scheduling
Transplant Center 206-987-1800 Yes Confirm program-specific clinic time
Sleep Medicine 206-987-5072 Yes Confirm appointment session

Seattle Children’s doctors, physician leadership and availability

Seattle Children’s has a large academic medical staff. About half of its medical staff are hospital-based, and most hospital-based physicians hold faculty appointments at the University of Washington School of Medicine.

Doctor schedule accuracy: Seattle Children’s does not publish one permanent public weekly timetable for every doctor. Physicians may rotate among clinic, inpatient care, surgery, operating-room time, teaching and on-call service. The clinic hours below tell you when the service is open; call for the named doctor’s actual next appointment.

Heart Center leadership and pediatric cardiologists

Seattle Heart Center clinic hours are Monday-Friday, 8 a.m.-5 p.m.. Appointments: 206-987-2515. A provider referral is required.

DoctorRole / specialtyPublished personal rota?
Jessica H. Colyer, MDInterim Co-Division Head, Cardiology; Interim Co-Director, Heart CenterCall 206-987-2515
Nelangi M. Pinto, MD, MSInterim Co-Division Head, Cardiology; Interim Co-Director, Heart CenterCall 206-987-2515
Mjaye Leslie Mazwi, MD, MBChBCardiac Critical Care; Heart Center Co-DirectorHospital/clinic assignment varies
Michael McMullan, MDChief, Congenital Cardiac Surgery; Cardiac Transplant Surgical DirectorSurgery/clinic days vary
Mark B. Lewin, MDPediatric Cardiology; fetal cardiac diagnosis and cardiovascular geneticsCall Heart Center
Erin Lynn Albers, MDPediatric CardiologyCall Heart Center
Jennie M. Allen-Rich, MDPediatric CardiologyCall Heart Center
Bhawna Arya, MDPediatric CardiologyCall Heart Center
Aarti Hejmadi Bhat, MDPediatric CardiologyCall Heart Center
Terrence U. Chun, MDPediatric CardiologyCall Heart Center
Brian H. Morray, MDPediatric Cardiology; Director, Cardiac Catheterization LaboratoriesCall Heart Center

Neurosciences and neurosurgery leadership

Neurology business hours at the Seattle campus are Monday-Friday, 8:30 a.m.-5 p.m.. Scheduling commonly uses 206-987-2016.

DoctorRole / specialtyTiming
Amy Lee, MDDivision Chief, Neurosurgery; Co-Director, Neurosciences Center; Surgical Director, Pediatric Brain Tumor ProgramClinic/surgery schedule varies
Mark Wainwright, MD, PhDDivision Chief, Neurology; Director, Neurocritical Care ProgramClinic/inpatient schedule varies
Jeffrey G. Ojemann, MDNeurosurgery; Chief Physician Executive; Neuroscience Center Co-DirectorClinic/OR schedule varies
Richard G. Ellenbogen, MDPediatric Neurosurgery; brain tumor, craniofacial and spine careClinic/OR schedule varies

Pediatric General and Thoracic Surgery team

Surgery clinic business hours are Monday-Friday, 8 a.m.-5 p.m.. Appointments: 206-987-2794. A provider referral is not required for the general Surgery Clinic.

SurgeonRolePersonal clinic day
Steven Lee, MD, MBADivision Chief, Pediatric General and Thoracic SurgeryConfirm with 206-987-2794
Mary Thomas Austin, MD, MPHPediatric General SurgeonConfirm when scheduling
Jeffrey Avansino, MD, MBAPediatric General SurgeonConfirm when scheduling
Brian Arrinza Coakley, MD, FAAPPediatric General SurgeonConfirm when scheduling
Matthew Dellinger, MDPediatric General SurgeonConfirm when scheduling
Adam Goldin, MD, MPHPediatric General SurgeonConfirm when scheduling
Sarah Greenberg, MD, MPHPediatric General SurgeonConfirm when scheduling
Patrick Healey, MDPediatric General Surgery / Transplant expertiseConfirm when scheduling
Shinjiro Hirose, MDPediatric General SurgeonConfirm when scheduling
Patrick Javid, MDPediatric General SurgeonConfirm when scheduling
John Meehan, MDPediatric General SurgeonConfirm when scheduling
Samuel Rice-Townsend, MDPediatric General SurgeonConfirm when scheduling
Kimberly Riehle, MDPediatric General SurgeonConfirm when scheduling
David Rothstein, MD, MSPediatric General SurgeonConfirm when scheduling

Other pediatric surgical leadership

DoctorSpecialty / roleContact route
Andre A. S. Dick, MD, MPHSenior VP and Surgeon-in-Chief; Kidney Transplant Surgical DirectorTransplant: 206-987-1800
Ryutaro Hirose, MDInterim Chief, Pediatric TransplantTransplant: 206-987-1800
Seenu Susarla, MD, FACS, FAAPChief, Plastic Surgery and Pediatric Oral/Maxillofacial Surgery; Craniofacial Surgical DirectorCall main clinic routing
Margarett Shnorhavorian, MD, MPH, FAAP, FACSPediatric Urology; Associate Surgeon-in-ChiefUrology: 206-987-2509
Sanjay R. Parikh, MDDivision Chief, Pediatric Otolaryngology – Head and Neck SurgeryENT: 206-987-2105
Jennifer Marie Bauer, MD, MSOrthopedics; Chief, Spine SurgeryOrthopedics: 206-987-2109
Best way to confirm a doctor’s timing:
“I want my child to see Dr. [name] at the Seattle hospital campus. Which day is that doctor personally seeing clinic patients, what is the next available appointment, and do we need a provider or insurance referral?”

Major pediatric services at Seattle Children’s

Emergency Medicine

24-hour pediatric emergency care for serious illness and injury.

Heart Center

Pediatric cardiology, fetal cardiology, cardiac catheterization, congenital heart surgery, transplant and cardiac intensive care.

Neurosciences

Neurology, neurosurgery, epilepsy, neurocritical care, brain tumors, vascular neurology and complex neurologic conditions.

Cancer & Blood Disorders

Leukemia, lymphoma, solid tumors, brain tumors, blood disorders, cellular therapy and transplant.

Orthopedics

Fractures, spine care, hip preservation, sports medicine, cerebral palsy and orthopedic surgery.

General Surgery

Pediatric abdominal, chest, congenital and minimally invasive surgery.

Gastroenterology

GI, liver, nutrition and digestive-disease evaluation and treatment.

Urology

Pediatric kidney, bladder, urinary and reconstructive urologic care.

ENT / Otolaryngology

Ear, nose, throat, airway, hearing and head/neck conditions.

Transplant

Pediatric liver, kidney and other transplant-related services.

Rheumatology

Juvenile arthritis, autoimmune and inflammatory diseases.

Rehabilitation

Pediatric rehabilitation medicine, therapy, orthotics and mobility services.

Sleep Medicine

Pediatric sleep disorders and sleep evaluation.

Craniofacial Center

Cleft, craniosynostosis, facial differences and multidisciplinary reconstruction.

Fetal Care

Prenatal diagnosis and multidisciplinary planning for babies with complex conditions.

Behavioral Health

Mental-health specialty care plus same-day Psychiatric Urgent Care.

Radiology

Pediatric imaging including MRI, CT, ultrasound and specialized neuroradiology.

Critical Care

PICU, Cardiac ICU and Neonatal ICU services for critically ill children.

PICU, Cardiac ICU and neonatal critical care

Seattle Children’s Critical Care Medicine program includes pediatric, cardiac and neonatal intensive-care teams.

PICU capacity 40 beds

Single-patient rooms in the Forest zone.

Total critical-care beds 56

Across pediatric, cardiac and neonatal intensive-care programs.

PICU physicians and nurses trained in pediatric critical care and Pediatric Advanced Life Support are available 24 hours a day. The unit cares for children with serious illness, major injury and complex postoperative needs.

Seattle Children’s also operates advanced extracorporeal life-support services for selected children who require temporary heart and lung support.

Cancer and Blood Disorders Center

Appointments / second opinions 206-987-2106

A provider referral is generally required.

Seattle outpatient hours Mon-Fri 8 a.m.-5 p.m.

Hospital campus at 4800 Sand Point Way NE.

Seattle Children’s treats babies, children, teens and some young adults with cancers and blood disorders including leukemia, lymphoma, brain and spinal tumors, bone tumors, neuroblastoma, kidney and liver tumors, sarcoma, sickle cell disease, thalassemia, anemia and other complex hematologic conditions.

For some cancers, the center treats young adults up to age 30. The program also provides second opinions and care coordination for out-of-region and international families.

Children’s surgery: check-in, preparation and family rules

Pediatric General and Thoracic Surgery scheduling: 206-987-2794. The Seattle clinic is open Monday-Friday, 8 a.m.-5 p.m..

Who can come to the Surgery Center?

Current Seattle Children’s visitation guidance allows up to two parents or adult caregivers to come to the Surgery Center and be with the child before and after the procedure. A sibling younger than 1 may come and does not count toward that total. Other siblings are generally not allowed unless they are an adult designated caregiver.

Before surgery

  • Follow the surgical team’s current food/drink instructions exactly.
  • Bring insurance and identification information.
  • Bring legal guardianship papers when applicable.
  • Tell the team about a new fever, cough, runny nose or other illness.
  • Bring comfort items appropriate for the child.
  • Ask which entrance, zone and parking level your procedure uses.

Seattle Children’s parking: where to park and how much it costs

All hospital-campus parking is currently free. This includes patient/family parking at the Forest Garage and Ocean parking areas.
Why you are visiting Parking Entrance / detail
Emergency Department Forest Garage P1 Elevator directly to ED; driveway curbside access for medical emergency
Inpatient stay / inpatient visitor Forest Garage P2 or P3 Use Forest B entrance, level 1
Clinic appointment Ocean parking Levels 6-8 serve clinic families
Urgent Care Ocean parking Follow clinic/urgent-care signage
Accessible parking Forest, Ocean and ED areas Disabled spaces available
Electric vehicle Forest P2 / Ocean level 6 ChargePoint stations

Free valet parking

Seattle Children’s currently provides free valet parking Monday-Friday, 7:30 a.m.-3 p.m. at Ocean parking, level 8.

Wheelchairs

Wheelchairs, carts, wagons and strollers are available for patients and families. To reserve a wheelchair before arrival, call 206-987-3360.

Free family shuttle, airport transport and Ronald McDonald House shuttle

Guest Services transportation

Seattle Children’s offers free wheelchair-accessible transportation for patients and families traveling through several major Seattle transportation points, including:

  • Sea-Tac Airport.
  • King Street Amtrak station.
  • Seattle ferry terminals.
  • Boeing Field.
  • Greyhound bus station.
  • Other supported Seattle transit pickup points.

Call 206-987-9330 as early as possible and preferably at least 24 hours before the requested ride.

Ronald McDonald House shuttle

Seattle Children’s provides transportation between the hospital and Ronald McDonald House.

  • Weekdays 8 a.m.-6:30 p.m.: Guest Services 206-987-9330.
  • Weekday nights, weekends and holidays: Security 206-987-2030.

Seattle Children’s Hospital Google map

Main Hospital: 4800 Sand Point Way NE, Seattle, WA 98105.
Emergency Department: 4500 40th Ave. NE, Seattle, WA 98105.

Important entrance hours

Emergency / Forest B entrance Open 24 hours.
Ocean entrance, level 7 Mon-Fri 7 a.m.-10:30 p.m.; Sat-Sun 7 a.m.-9 p.m.

Seattle Children’s visitor rules, parents and siblings

Clinic, Urgent Care and Emergency Department

Seattle Children’s recommends bringing only one parent or adult caregiver when possible, but current policy permits up to four people with the patient for clinic, Urgent Care or ED visits. Siblings younger than 1 year do not count toward the four-person total.

Hospitalized patients

  • Up to 4 adult caregivers may be in the room during visiting periods.
  • Up to 2 adult caregivers may stay overnight.
  • Siblings age 10 or older may visit if they are well and symptom-free.
  • Siblings younger than 1 may visit and may stay overnight with caregivers in most circumstances.
  • Other siblings generally may not stay overnight.

Photo badges

Everyone age 12 and older receives a photo name badge when entering the hospital and must wear it while on campus.

Current masking rule

Seattle Children’s currently recommends medical masks in hospital and clinic areas. Masks are required in Emergency Department waiting areas, and people with respiratory symptoms should wear a mask.

Isolation rooms have stricter rules. Children with certain respiratory infections may have fewer visitors allowed in the room, and sibling visitation can be suspended.

Can parents stay overnight? Ronald McDonald House and lodging help

At the bedside

Most patient rooms have a sleeper chair or couch. Two parents or adult caregivers may stay overnight under current visitor guidance, subject to the child’s clinical condition, room space, safety and unit rules.

Ronald McDonald House

Ronald McDonald House is about one block from Seattle Children’s and offers lodging to eligible families of hospital patients.

Ronald McDonald House front desk 206-838-0600

For general house information.

RMH waitlist 206-838-0610

For lodging waitlist information.

Guest Services lodging help

Guest Services can explain Ronald McDonald House eligibility, medical-rate hotels, Medicaid-supported lodging and other accommodation resources.

Guest Services: 206-987-9330 or 866-987-9330.

RV/trailer spaces

Seattle Children’s has a limited number of reserved RV/trailer spaces with electrical and water hookups for eligible patient families. Eligibility includes living at least 45 miles from the hospital and using the RV as lodging. Call Guest Services to apply.

Seattle Children’s doctor fees, ER fees and cost estimates

Seattle Children’s does not publish one universal pediatric consultation fee or one flat ER charge for every patient.

Why a doctor visit can have more than one charge

Seattle Children’s explains that hospital-based outpatient clinics may bill a facility charge in addition to professional services. A specialist visit may therefore involve physician/provider services plus hospital-clinic facility costs.

Emergency costs

An Emergency Department bill may include:

  • Emergency facility services.
  • Emergency physician services.
  • Laboratory testing.
  • X-ray, ultrasound, CT or MRI.
  • Medication and IV therapy.
  • Procedures or sedation.
  • Specialist consultation.
  • Hospital or ICU admission.

Official Price Estimate Tool

Seattle Children’s provides a public Guest Price Estimate Tool for many common scheduled services. MyChart users can also create estimates inside MyChart.

For personalized assistance, call a financial counselor at 206-987-3333.

Standard charges

Seattle Children’s publishes its federally required machine-readable standard-charge file and states that prices are normally updated twice per year, usually in April and October. Those standard charges are not a prediction of the final amount a family will owe.

Apple Health / Medicaid: Seattle Children’s current price guidance says medically necessary care covered by Apple Health has no patient cost.

Insurance, referrals, bills and self-pay discount

Insurance authorization

Most insurance plans do not require pre-authorization simply for a specialty consultation, but plans may require authorization for tests, therapies or procedures.

Seattle Children’s specifically notes that several plan types, including certain Kaiser, NPN, HMSO and TRICARE plans, require pre-authorization before scheduling care. Always verify the exact plan because insurer products and contracts can change.

Insurance Processing: 206-987-5757.

Billing office

Billing & Insurance 206-987-5770

Monday-Friday, 8 a.m.-4 p.m.

Financial counselors 206-987-3333

Monday-Friday, 8 a.m.-4 p.m.

Interest-free payment plans

Seattle Children’s offers interest-free monthly payment arrangements. The hospital says a credit check is not required to establish the standard payment plan.

Self-pay discount

Seattle Children’s currently states that it offers a 25% self-pay discount on healthcare services when a patient does not have insurance or when insurance specifically excludes the service needed.

Seattle Children’s Financial Assistance / Charity Care

Seattle Children’s Financial Assistance Program can help families with medically necessary hospital and professional charges, even when the child has insurance. Eligibility is based primarily on household income and family size.

Full financial assistance

Families with gross income at or below 400% of the Federal Poverty Level, subject to program requirements, may qualify for full financial assistance.

Partial financial assistance

Family income Discount from original charges Patient responsibility
401%-449% FPL80%20%
450%-474% FPL75%25%
475%-499% FPL70%30%
500%-524% FPL65%35%
525%-549% FPL60%40%
550%-599% FPL55%45%

Seattle Children’s says approved financial assistance usually lasts six months, after which families can reapply.

How to apply

  • Apply through MyChart.
  • Request an application through Billing at 206-987-5770.
  • Call a financial counselor at 206-987-3333.
  • Fax an application to 206-985-3194.
  • Submit an application at a Seattle Children’s registration or entrance desk.

Applications can be submitted before, during or after care. Seattle Children’s currently says the applicant will receive a decision letter or request for additional information within about 14 days after the application is received.

Seattle Children’s MyChart

Seattle Children’s MyChart provides digital access to many parts of the child’s care.

MyChart features

  • View test results and provider comments.
  • Send messages to the healthcare team.
  • Request prescription refills.
  • Manage eligible appointments.
  • Review prior and upcoming visits.
  • Access outpatient and inpatient medical information.
  • Request formal copies of records through the Sharing Hub.
  • View and pay eligible bills.
  • Access price estimates.
MyChart technical help 206-987-4444

Username, password, activation and account help.

Scheduling help 206-987-2000

Ask to be connected to the clinic you need.

How to request Seattle Children’s medical records and radiology images

Health Information Management 206-987-2173

Monday-Friday, 8 a.m.-4 p.m.

Records fax 206-985-3252

Authorization form can be submitted by fax.

Medical-record request steps

  1. Complete the Authorization to Release/Obtain/Exchange Patient Health Information form.
  2. Submit the form to Health Information Management.
  3. Specify whether you need clinical records, radiology images or both.
  4. Choose an appropriate delivery method.

Processing time

Seattle Children’s says it provides a response to records and radiology-image requests within approximately 15 business days after the request is received.

Radiology images

Electronic delivery is the hospital’s preferred and fastest method for receiving radiology images.

MyChart method

In MyChart, open the Patient Menu, choose Sharing Hub, then select Request formal copy of health record.

Child Life, playrooms, Family Resource Center and interpreter help

Child Life

Child Life specialists help children cope with hospitalization, tests, procedures, surgery and unfamiliar medical environments through age-appropriate preparation, therapeutic play and emotional support.

Child Life / Inpatient Playroom: 206-987-4433.

Inpatient Playroom

The Inpatient Playroom is on level 4, Mountain zone. Families can borrow toys, books, movies, crafts and games.

Teen Zone

The Teen Zone provides age-appropriate recreation including games, computers and activities for hospitalized teens and eligible siblings.

Family Resource Center

Family Resource Center 206-987-2201

Level 7, River zone. The front desk currently lists Monday-Friday 9 a.m.-5 p.m.

The Family Resource Center offers health-information resources, computers, printers, community information and support for families staying at the hospital.

Free interpreter services

Seattle Children’s provides free interpreting for families who use languages other than English and for Deaf or hard-of-hearing patients and caregivers.

Family Interpreting Line: 866-583-1527.

Tell the interpreter which Seattle Children’s department, clinic or extension you need. During a hospital stay, you can also ask the child’s nurse to arrange interpretation.

Social Work

Social Work Intake: 206-987-2760. Social workers can help with practical, family, lodging, transportation and discharge needs.

Spiritual Care

Spiritual Care: 206-987-4326. After regular business hours, call the hospital at 206-987-2000 and request the on-call chaplain.

Seattle Children’s important phone directory

NeedPhone
Main Hospital206-987-2000
Toll-free Hospital866-987-2000
Emergency Department206-987-8811
Critical Care Transport206-987-5437
Urgent Care206-987-2211
Psychiatric Urgent Care206-987-2164
Heart Center206-987-2515
Neurology / Neurosciences206-987-2016
Gastroenterology206-987-2521
Cancer & Blood Disorders206-987-2106
Pediatric Surgery206-987-2794
Orthopedics206-987-2109
Sports Medicine206-987-7678
Urology206-987-2509
ENT / Otolaryngology206-987-2105
Rheumatology206-987-2057
Rehabilitation Medicine206-987-2114
Transplant Center206-987-1800
Sleep Medicine206-987-5072
Billing & Insurance206-987-5770
Financial Assistance / Cost Estimate206-987-3333
Insurance Processing206-987-5757
Medical Records206-987-2173
MyChart Support206-987-4444
Guest Services206-987-9330
Interpreter Services866-583-1527
Family Resource Center206-987-2201
Child Life / Playroom206-987-4433
Social Work206-987-2760
Patient & Family Relations206-987-2550
Security / Lost & Found206-987-2030
Spiritual Care206-987-4326
Driving Directions206-987-2226
Wheelchair / Entrance Coordinator206-987-3360
Ronald McDonald House206-838-0600
RMH Waitlist206-838-0610

Before you leave home: Seattle Children’s family checklist

Clinic appointment

  • Confirm doctor and specialty.
  • Confirm referral and insurance authorization.
  • Check Ocean vs. Forest parking instructions.
  • Arrive 15 minutes before check-in.
  • Allow extra time for parking/security.
  • Bring medicines and outside test results.
  • Request an interpreter in advance if needed.

Hospital stay

  • Use Forest Garage P2/P3.
  • Bring insurance information.
  • Bring guardianship papers if applicable.
  • Pack comfort items and suitable clothing.
  • Review sibling and overnight rules.
  • Call Guest Services early for lodging.

Emergency visit

  • Use 4500 40th Ave. NE.
  • Park Forest Garage P1.
  • Use curbside ED driveway when immediate access is needed.
  • Do not delay emergency care to research prices.
  • Bring medication/allergy information when readily available.

Cost planning

  • Use the Guest Price Estimate Tool.
  • Call 206-987-3333 if the service is not listed.
  • Check facility charges for hospital-based clinics.
  • Confirm insurance authorization.
  • Apply for financial assistance if needed.

Seattle Children’s Hospital FAQs

1. What is the address of Seattle Children’s Hospital?
The main hospital campus is at 4800 Sand Point Way NE, Seattle, WA 98105. The Emergency Department uses the physical address 4500 40th Ave. NE, Seattle, WA 98105.
2. Is Seattle Children’s Emergency Department open 24 hours?
Yes. The Emergency Department is open 24 hours a day, seven days a week. The direct phone number is 206-987-8811. Call 911 for a life-threatening emergency.
3. How do I make an appointment with a Seattle Children’s specialist?
Use the specialty’s direct scheduling number. Many clinics require a referral from the child’s primary-care provider. If you do not know which clinic you need, call 206-987-2000.
4. What days are Seattle Children’s doctors available?
Most major hospital-campus specialty clinics operate Monday through Friday, but individual doctors have their own clinic, surgery and inpatient schedules. Call the specialty and ask for the named doctor’s next personal clinic date rather than assuming the physician works every day the clinic is open.
5. How much does a Seattle Children’s doctor visit cost?
Seattle Children’s does not publish one universal consultation price. Hospital-based clinic visits can include both professional services and a facility charge. Use the official Price Estimate Tool or call 206-987-3333 for an individualized estimate.
6. How much does the Seattle Children’s ER cost?
There is no one fixed ER price because the bill depends on the evaluation, diagnostics, medication, procedures, physician services and whether the child is admitted. Financial counselors at 206-987-3333 can help explain estimates and assistance options for planned care.
7. Is parking free at Seattle Children’s?
Yes. Seattle Children’s currently states that all hospital-campus parking is free. Free valet service is also available at Ocean level 8 Monday-Friday from 7:30 a.m.-3 p.m.
8. Can parents stay overnight with a child?
Yes. Current policy allows up to two adult caregivers to stay overnight, subject to the patient’s condition, available space, isolation requirements and unit rules. Most inpatient rooms have a sleeper chair or couch.
9. How do I get Seattle Children’s medical records?
Contact Health Information Management at 206-987-2173. Requests can also be submitted through MyChart or by completing the hospital authorization form. Seattle Children’s says responses are generally provided within 15 business days.
10. Does Seattle Children’s offer financial assistance?
Yes. Families at or below 400% of the Federal Poverty Level may qualify for full assistance, subject to program rules, while families from 401% through 599% may qualify for partial assistance. Call 206-987-3333.

Official information used for this guide

This article was researched from Seattle Children’s current hospital-campus, Emergency Department, appointment, specialty-clinic, provider, parking, visitor, billing, financial-assistance, price-transparency, medical-record, MyChart and Guest Services resources. The practical details are included directly above so families do not have to open a collection of links simply to find routine hospital information.

Last researched: August 21, 2026. Doctor availability, referral requirements, clinic hours, visitor restrictions, insurance networks and healthcare prices can change. This guide does not invent individual physician schedules or fixed patient fees where Seattle Children’s does not publicly provide them.