Texas Health Presbyterian Hospital: Contact & Patient Info

Dallas, Texas hospital guide · Verified August 20, 2026

Texas Health Presbyterian Hospital Dallas: ER, doctors, appointments, parking, costs and patient information

Texas Health Presbyterian Hospital Dallas, commonly called Texas Health Dallas, is a major acute-care hospital at 8200 Walnut Hill Lane, Dallas, TX 75231. The hospital has approximately 888 beds and provides advanced emergency, trauma, heart, stroke, neuroscience, surgery, oncology, orthopedic, behavioral-health and women’s and infant care.

Texas Health Dallas is a Level I Trauma Center, a Comprehensive Stroke Center and the first hospital in Texas to receive Comprehensive Heart Attack Center certification from The Joint Commission and the American Heart Association.

This guide puts practical patient information directly in one place: phone numbers, emergency access, physician teams, specialty offices, real clinic hours where published, parking and current construction changes, maternity/NICU care, cancer services, behavioral health, billing, financial assistance, pharmacy, records, MyChart, meals and visitor rules.

Level I Trauma Center Comprehensive Stroke Center Comprehensive Heart Attack Center Level IV maternal care Level III NICU MyChart
Life- or limb-threatening emergency? Call 911. Texas Health Dallas provides around-the-clock emergency and Level I trauma care. For general hospital information, call 214-345-6789.
Main hospital 8200 Walnut Hill Lane

Dallas, TX 75231

Main phone 214-345-6789

Patient information and hospital routing.

Scheduling 214-345-1800

Hospital scheduling assistance.

Find a physician 877-847-9355

Texas Health physician referral/help line.

Current construction alert: work involving Garage 7 is underway. Jackson Lane is currently one-way westbound from Greenville Avenue to Fogelson Lane. Texas Health’s live campus page currently advises visitors going to the Emergency Department, Jackson Tower and inpatient/outpatient rehabilitation to use Garage 10. Allow extra arrival time and follow current signs.

Start here: which Texas Health Dallas service do you need?

Medical emergency
Use the Texas Health Dallas Emergency Department. For a life-threatening emergency, call 911. Current construction guidance directs ED visitors toward Garage 10.
Hospital information
Call 214-345-6789.
Schedule hospital service
Call 214-345-1800 or preregister through Texas Health MyChart.
Find a doctor
Call 877-847-9355 or use the Texas Health provider directory.
Cancer treatment
Texas Health Dallas Cancer Center, 8196 Walnut Hill Lane, 214-345-6625.
Behavioral health
Call 682-236-6023. The Dallas inpatient behavioral-health program includes psychiatric stabilization and detoxification services.
Medical records
Health Information Management: 855-681-8243. Texas Health Dallas also currently provides weekday walk-in records service.
Billing
Customer Service: 800-890-6034, Monday–Friday 8 a.m.–6 p.m..
Cost estimate
Financial Counselor: 877-773-2368, option 3, Monday–Friday 8 a.m.–6 p.m..

Emergency Department and Level I Trauma Center

Texas Health Dallas provides one of the highest levels of trauma capability available in Texas.

Trauma designation Level I

Verified by the American College of Surgeons and designated by Texas DSHS.

Trauma coverage 24/7

In-house trauma and general-surgery coverage with supporting specialists.

General hospital phone 214-345-6789

Call 911 when immediate emergency transport is required.

Specialists supporting Level I trauma care

  • Trauma surgery.
  • General surgery.
  • Orthopedic surgery.
  • Neurosurgery.
  • Radiology.
  • Critical care.
  • Internal medicine.
  • Plastic surgery.
  • Oral/maxillofacial surgery.

Level I status means Texas Health Dallas serves as a regional resource for complex traumatic injuries, including serious brain injuries, multiple fractures and multisystem trauma.

ER cost estimates are not appropriate for emergencies. Texas Health’s regular cost-estimate system is for planned hospital services. Emergency cost depends on the actual evaluation, tests, procedures, specialists and level of care required.

Comprehensive Stroke Center and neuroscience care

Texas Health Dallas works with UT Southwestern specialists on advanced neurological, neurovascular and neurosurgical care.

The hospital is a DNV-certified Comprehensive Stroke Center. Advanced stroke capability includes:

  • 24/7 high-acuity stroke treatment.
  • IV thrombolytic treatment when appropriate.
  • Mechanical thrombectomy.
  • Neurointerventional procedures.
  • Dedicated neurointerventional suite.
  • Neurosurgical intensive care.
  • Automated clot-detection imaging.
  • Stroke and brain-injury rehabilitation.

Conditions treated

  • Stroke.
  • Brain aneurysms.
  • Arteriovenous malformations.
  • Brain and spine tumors.
  • Epilepsy and seizures.
  • Movement disorders.
  • Traumatic brain injury.
  • Spinal-cord injury.
  • Degenerative spine disorders.
  • Complex spine deformities.

UT Southwestern neurosurgeons currently listed at Texas Health Dallas

The current Texas Health physician directory lists the following doctors through UT Southwestern – Neurosurgery at Texas Health Dallas, 8230 Walnut Hill Lane, Building III, Suite 514:

PhysicianSpecialtyPractice phone
Emun Abdu, MDNeurosurgery214-645-2300
Panagiotis Mastorakos, MD, PhDNeurosurgery214-645-2300
Toral R. Patel, MDNeurosurgery214-645-2300
Nader Pouratian, MDNeurosurgery214-645-2300
Bradley C. Lega, MDNeurosurgery214-645-2300
Venita M. Simpson, MDNeurosurgery214-645-2300
Babu G. Welch, MDNeurosurgery214-645-2300
Jonathan A. White, MDNeurosurgery214-645-2300
Physician calendars change for surgery, hospital coverage and other clinical duties. The public directory does not provide a stable Monday-to-Friday schedule for each neurosurgeon, so call the office for current appointment availability.

How to make an appointment at Texas Health Dallas

Identify the specialty or test. Hospital scheduling, physician-office scheduling and imaging can use different appointment workflows.
Call hospital scheduling at 214-345-1800. Use this for hospital-based scheduling questions.
Use the physician’s practice number for specialist visits. Cardiology, oncology, orthopedics and other office-based specialists often maintain their own schedules.
Confirm referral and authorization rules. Your health plan may require a referral or prior authorization even when the physician office can schedule the visit.
Verify the exact campus building. Texas Health Dallas includes multiple professional buildings plus the Cancer Center, Margot Perot Center and Behavioral Health facilities.
Preregister through MyChart. Texas Health encourages preregistration before scheduled procedures to reduce registration time at arrival.

Doctors affiliated with Texas Health Presbyterian Hospital Dallas

Texas Health Dallas has a large independent medical staff. The examples below are currently listed through Texas Health’s own provider directory and major on-campus practices.

Hospital affiliation is not the same as employment. Many physicians on the Texas Health Dallas medical staff practice independently. Their professional charges, insurance network and appointment schedules may differ from the hospital’s.

Cardiology and heart/vascular physicians

DoctorCurrent specialtyDallas office
James W. Choi, MD Interventional cardiology, cardiovascular disease 8230 Walnut Hill Ln, Suite 220 · 214-345-8692
James B. Park, MD Interventional cardiology, cardiovascular disease 8230 Walnut Hill Ln, Suite 220 · 214-345-8692
Jorge Cheirif, MD Cardiovascular disease 8440 Walnut Hill Ln, Suite 610 · 214-345-6000
Parin Parikh, MD Interventional cardiology, cardiovascular disease 8440 Walnut Hill Ln, Suite 610 · 214-345-6000
Martin R. Berk, MD Advanced heart failure and transplant cardiology 8440 Walnut Hill Ln, Suite 400 · 214-369-3613
Mohammad H. Pervaiz, MD Interventional cardiology, cardiovascular disease 8440 Walnut Hill Ln / 8230 Walnut Hill Ln
Kenneth E. Saland, MD Interventional cardiology, cardiovascular disease 8440 Walnut Hill Ln, Suite 400 · 214-369-3613

Medical oncology and hematology

Texas Oncology – Dallas is located inside the Cancer Center campus at 8196 Walnut Hill Lane, Suite 100. Practice phone: 214-739-4175.

DoctorCurrent listed specialties
Minal A. Barve, MDMedical oncology, hematology, internal medicine
Haskell M. Kirkpatrick III, MDMedical oncology, hematology, hospice/palliative medicine
Kristi J. McIntyre, MDMedical oncology, hematology, internal medicine
Katherine C. Wang, MDMedical oncology, hematology

Orthopedic surgeons near the hospital campus

Texas Orthopaedic Associates – Walnut Hill: 8210 Walnut Hill Lane, Suite 130, 214-750-1207.

DoctorPublished specialty / focus
Christopher M. Sakowski, MDOrthopedic surgery
Michael R. Wheeler, MDOrthopedic surgery, spine surgery
Michael J. Champine, MDOrthopedic surgery, joint replacement
Eric J. Sanders, MDOrthopedic surgery
John M. Noack, MDOrthopedic surgery, joint replacement

OB/GYN doctors at the Margot Perot campus

Gynecological & Obstetrical Associates is located at 8160 Walnut Hill Lane, Suite 100. Phone: 214-369-1203.

Published practice hours: Monday–Thursday 8 a.m.–5 p.m.; Friday 8 a.m.–2:30 p.m.

DoctorSpecialty
Rebecca B. Weprin, MDObstetrics & Gynecology
Sheila Chhutani, MDObstetrics & Gynecology
David G. Lombardi, MDObstetrics & Gynecology
Shelby D. Brown, DOObstetrics & Gynecology
Clara L. Telford, MDObstetrics & Gynecology

Maternal-fetal medicine

Current Texas Health physician listings near Texas Health Dallas include specialists such as:

  • Robert D. Stewart, MD — UT Southwestern Maternal-Fetal Medicine at Texas Health Dallas, 8210 Walnut Hill Ln, Suite 306; 214-891-6595.
  • Laura G. Greer, MD — Maternal-Fetal Medicine Consultants of Dallas.
  • Brian K. Rinehart, MD — Maternal-Fetal Medicine Consultants of Dallas.
  • Leonard A. Cedars, MD — Maternal-fetal medicine/OB-GYN.

Heart and vascular care

Texas Health Dallas treats routine cardiovascular disease as well as complex heart attack, advanced heart failure and vascular conditions.

Heart services include

  • Cardiology.
  • Interventional cardiology.
  • Cardiac catheterization.
  • Heart attack treatment.
  • Advanced heart-failure management.
  • Electrophysiology.
  • Cardiac rehabilitation.
  • Cardiac imaging.
  • Minimally invasive heart procedures.
  • Vascular surgery and intervention.
  • Aneurysm procedures.
  • Vascular screening and rehabilitation.
Comprehensive Heart Attack Center: Texas Health Dallas is the first facility in Texas to earn The Joint Commission’s Comprehensive Heart Attack Center certification together with the American Heart Association Heart-Check mark.

Finley Ewing Cardiovascular & Fitness Center

5721 Phoenix Drive, Dallas, TX 75231
Phone: 214-345-7074

Texas Health Dallas Cancer Center

Cancer Center address 8196 Walnut Hill Lane

Dallas, TX 75231

Cancer Center phone 214-345-6625

Current center hours: 8 a.m.–5 p.m.

Services under one roof

  • Medical oncology.
  • Hematology.
  • Radiation oncology.
  • Imaging.
  • Patient navigation.
  • Survivorship services.
  • Cancer risk and prevention.
  • Genetic counseling.
  • American Cancer Society resources.
  • Cancer Support Community services.
  • Chapel and family-support spaces.

Cancer Center parking

Cancer Center patients and guests currently have two free surface parking lots, 9A and 9B, directly in front of the building. The Cancer Center also lists Garage 7 for overflow parking, but because Garage 7 construction is active, follow the current signs when you arrive.

Genetic counseling schedule

  • Monday: telehealth appointments.
  • Second and fourth Tuesday: telehealth and in-person appointments.
  • Thursday: in-person appointments.
  • Wednesday and Friday: closed.

Orthopedics, joints and spine

Orthopedic services at and around Texas Health Dallas include:

  • Hip and knee replacement.
  • Joint revision.
  • Spine surgery.
  • Sports injuries.
  • Foot and ankle surgery.
  • Hand and wrist surgery.
  • Shoulder and elbow treatment.
  • Fracture and trauma care.
  • Arthritis.
  • Osteoporosis.
  • Bone tumors.
Texas Health Dallas joint care coordinator 214-345-8966

Use this number for hospital joint-care navigation and questions around the orthopedic-care process.

Margot Perot Center for Women and Infants

Texas Health Dallas provides one of the highest levels of maternal-care capability recognized by the State of Texas.

Level IV maternal care: Texas Health Dallas holds the highest maternal-care designation available in Texas.

More than 4,000 babies are born at the hospital in a typical year. The Margot Perot Center supports low-risk births as well as highly complex pregnancies.

High-risk pregnancy care

The Antepartum/High-Risk Pregnancy Care Unit cares for pregnant patients 16 weeks or more who have increased risk of pregnancy-related complications. The multidisciplinary program includes maternal-fetal medicine, neonatal physicians, case management, social services, nutrition and pastoral care.

Labor and Delivery check-in

Labor and Delivery admissions are on the ground floor of the South Tower of the Margot Perot Center. Patients arriving in spontaneous labor or with pregnancy-related concerns are assessed and directed to the appropriate area.

A nearby garage-level maternity entrance remains accessible 24 hours a day.

Bring to Labor and Delivery

  • Driver’s license/photo ID.
  • Insurance information.
  • Phone and charger.
  • Comfortable robe/gown and skid-resistant socks.
  • Labor-support items.
  • Any documents requested by your obstetric practice.

Level III Neonatal Intensive Care Unit

The Level III NICU is on the third floor of the North Building in the Margot Perot Center. It provides around-the-clock specialized care for premature and medically complex newborns.

NICU parent access 24 hours

Parents are encouraged to spend as much time as possible with their baby.

NICU condition updates 214-345-2647

Have the baby’s medical ID number available.

Parents use the identification band issued at birth to enter the unit. Ongoing parent-access badges are currently available from the main NICU desk for $5.

Sibling visits are allowed subject to health screening, and policies can tighten during RSV or influenza season.

Texas Health Behavioral Health Dallas

Behavioral-health services include inpatient psychiatric treatment, detoxification and structured outpatient programs.

Behavioral Health help line 682-236-6023

The Texas Health behavioral-health help line is available 24/7.

Inpatient Behavioral Health Dallas

Main-campus location: 8200 Walnut Hill Lane.

Current walk-in assessment hours: Monday–Friday, 8 a.m.–8 p.m..

Programs include:

  • Inpatient psychiatric stabilization.
  • 24-hour inpatient monitoring.
  • Drug/alcohol/opioid detoxification.
  • Individualized behavioral-health treatment planning.

Outpatient Behavioral Health Center

8230 Walnut Hill Lane, Suite 406
Phone: 682-236-6023
Walk-in hours: Monday–Friday, 9 a.m.–3 p.m.

Programs include adult mental-health and substance-use intensive outpatient treatment.

Mental-health crisis: call or text 988 or seek an Emergency Department when immediate crisis evaluation is needed.

Surgical services

Texas Health Dallas lists surgical capability in areas including:

Bariatric surgery

Surgical weight-management procedures for eligible patients.

Breast surgery

Breast procedures coordinated with cancer and breast-care programs.

Colorectal surgery

Colon and rectal procedures.

Heart & vascular

Cardiac and vascular surgical treatment.

Neurosurgery

Brain, vascular-neurosurgical and spine surgery.

Orthopedic surgery

Joint, fracture, spine and other musculoskeletal procedures.

Thoracic surgery

Lung and chest procedures.

Gynecologic surgery

Women’s surgical services.

Urologic surgery

Surgical treatment of urinary and reproductive conditions.

For planned surgery, follow the surgeon’s exact check-in, fasting and medication instructions. Surgical arrival details may differ by building and procedure.

Texas Health Dallas ER fees, doctor fees and cost estimates

Texas Health does not publish one useful flat ER or doctor-visit fee for every patient.

No single ER price: the amount depends on the level of emergency care and any testing, imaging, medications, specialist consultations, procedures, surgery or hospital admission.

Hospital cost estimate

Texas Health Financial Counselor 877-773-2368 · option 3

Monday–Friday: 8 a.m.–6 p.m.

The Texas Health self-service estimate tool can estimate expected hospital out-of-pocket costs using:

  • Hospital.
  • Procedure/service or CPT code.
  • Insurance company.
  • Group number.
  • Subscriber ID.

A MyChart account is not required; guest estimates are available.

What the estimate does not necessarily include

Texas Health specifically notes that separate professional charges can include:

  • Emergency physicians.
  • Radiologists.
  • Pathologists.
  • Cardiologists.
  • Neonatologists.
  • Anesthesiologists.
  • Other consulting physicians.

Doctor consultation fee

For Texas Health Physicians Group offices, contact the clinic directly for physician pricing. Independent physicians should also be contacted directly because their professional charge is separate from the hospital’s facility charge.

Billing, self-pay discounts and payment plans

Billing Customer Service 800-890-6034

Monday–Friday: 8 a.m.–6 p.m.
Automated account/payment service is available 24/7.

Self-pay discounts

Texas Health currently states that accounts designated as self-pay automatically receive:

  • 40% discount from qualifying Texas Health hospital charges.
  • 50% discount from qualifying Texas Health physician/provider charges.

These discounts do not automatically apply to independent, non-Texas Health physicians or other outside providers.

Payment options

  • MyChart.
  • MyChart Guest Pay.
  • Phone payment.
  • Payment plan.
  • Check.
  • ACH.
  • Credit/debit card.
  • HSA/FSA.
  • Apple Pay or Google Pay where supported.
Texas Health Dallas is cashless. The current campus notice states that cash is no longer accepted. Credit/debit cards, HSA/FSA cards, online payments and checks remain accepted methods.

Texas Health currently states that it does not accept CareCredit.

Financial assistance and charity care

Texas Health is a nonprofit health system and provides a formal financial-assistance program.

Current general guideline: patients with household income at or below approximately 250% of the Federal Poverty Guidelines may qualify for some financial assistance.

Patients with income above 250% may also qualify depending on:

  • Annual household income.
  • Family size.
  • Texas Health account balances.
  • Assets.
  • Other available financial resources.

Texas Health Dallas patients can apply through MyChart → Financial Assistance or use a paper application.

Financial-assistance / billing help 800-890-6034

Email: CustomerService@TexasHealth.org

Assistance information is published in multiple languages, including Spanish, Arabic, Hindi, Korean, Mandarin, Urdu, Vietnamese and others.

Texas Health Dallas parking and current construction

Use the live campus directions, not an old map screenshot. Garage construction has changed access around the hospital.

Current live traffic instructions

  • Garage 7 construction is underway.
  • Jackson Lane is one-way westbound from Greenville Avenue toward Fogelson Lane.
  • Emergency Department visitors are currently encouraged to use Garage 10.
  • Jackson Tower visitors are currently encouraged to use Garage 10.
  • Inpatient/outpatient rehabilitation visitors are currently encouraged to use Garage 10.
  • Allow additional time before scheduled appointments.

Cancer Center

Lots 9A and 9B are free for Cancer Center patients and guests.

Maternity / NICU

The current NICU page recommends Lot 1 or Lot 11 for convenient access to the Margot Perot Center.

General parking and valet prices: because active construction has changed garage access and the current live campus page does not publish a definitive campus-wide parking fee table, check the posted entrance rate when you arrive rather than relying on an older online map.

Texas Health Dallas visiting hours

General rule: Texas Health states that hospital patients may receive visitors at any time, although specialty units can use different hours or quiet-time rules.

Ask the unit nurse about:

  • Quiet hours.
  • ICU restrictions.
  • NICU rules.
  • Behavioral-health visitation.
  • Isolation precautions.
  • Overnight visitors.
  • Temporary infection-control restrictions.

NICU parents

Parents are welcome in the Level III NICU 24 hours a day.

Language access

Texas Health provides language-assistance services at no cost. Ask the nurse or care team to arrange an interpreter.

Tobacco policy

The Texas Health campus is tobacco-free, including e-cigarettes.

Texas Health Prescription Shop

Location Ground Floor

Main hospital building.

Published hours Mon–Fri 7:30 a.m.–5:30 p.m.

Closed Saturday on the current campus page.

The hospital’s patient information also describes bedside delivery of eligible discharge prescriptions so patients can receive medications before leaving.

Pharmacy phone listed in the hospital patient guide: 214-345-2595.

How to get medical records from Texas Health Dallas

Health Information Management 855-681-8243

Texas Health Dallas
8200 Walnut Hill Lane
Dallas, TX 75231

Walk-in records service

Texas Health Dallas currently provides walk-in Health Information Management service:

Monday–Friday: 8 a.m.–4:30 p.m.

Enter through the main entrance, turn right and continue past Pastoral Care.

Online request

Texas Health partners with Verisma for electronic release-of-information requests. Properly completed requests that satisfy HIPAA/state requirements are generally available for release within approximately 3–5 business days.

Patient copy fee: Texas Health currently states that patients are not charged for a copy of their health records.

Sending records to another doctor

For records needed by an outside provider, the new provider can contact Texas Health Disclosure Management at 855-681-8243 or fax the request to 214-345-8811.

Texas Health MyChart

Test results

Review eligible results and physician comments.

Appointments

Schedule eligible visits and view upcoming appointments.

Messages

Communicate with participating care teams for non-emergency questions.

Medication refills

Request eligible prescription refills.

Billing

Pay bills, request itemized charges and create eligible payment plans.

Price estimates

Generate estimates for selected planned hospital services.

MyChart can also display medications, health issues, allergies and information linked from other compatible healthcare organizations.

Do not use MyChart messaging for an emergency. Call 911 or seek immediate emergency care when appropriate.

Texas Health Dallas cafeteria, coffee, food and room service

Dining optionLocationCurrent published hours
Café Presby 1st Floor, Main Hospital Mon–Fri 7–10 a.m. and 11 a.m.–2 p.m.; closed weekends
Chick-fil-A Express Inside Café Presby Mon–Fri 7–10 a.m. and 11 a.m.–8 p.m.; Sat 11 a.m.–8 p.m.; Sun closed
French Garden Café 1st Floor, Margot Perot Building Mon–Fri 7 a.m.–5 p.m.; Sat 8 a.m.–3 p.m.
Shinjuku Sushi Inside Café Presby Mon–Fri 7–10 a.m. and 11 a.m.–2 p.m.
Subway Main Hospital Mon–Fri 7–10 a.m. and 11 a.m.–11 p.m.; weekends 9 a.m.–9 p.m.
Patient room service Patient rooms Daily 7 a.m.–7 p.m.

Room-service orders: 214-345-3663.

Chapel

The main chapel is on the first floor of the hospital. Chaplain help can be requested through the nurse or by calling 214-345-6789.

Wi-Fi

Complimentary visitor Wi-Fi is available through the THRguest network.

Texas Health Presbyterian Hospital Dallas phone directory

Need / departmentPhone
Main hospital / patient information214-345-6789
Hospital scheduling214-345-1800
Physician referral877-847-9355
Admitting / Registration214-345-5940
Patient Advocate214-345-4575
Behavioral Health682-236-6023
Cancer Center214-345-6625
Cardiovascular & Fitness Center214-345-7074
Joint Care Coordinator214-345-8966
NICU condition updates214-345-2647
Medical Records855-681-8243
Prescription Shop214-345-2595
Billing Customer Service800-890-6034
Hospital cost estimate877-773-2368, option 3
Security214-345-7753
Room Service214-345-3663

Texas Health Presbyterian Hospital Dallas map

Main hospital: 8200 Walnut Hill Lane, Dallas, TX 75231.

Texas Health Dallas is a large multi-building campus. Confirm whether you need the main hospital, Margot Perot Center, Cancer Center, Behavioral Health building or a numbered Professional Office Building before parking.

Before leaving home: patient checklist

Doctor / outpatient appointment

  • Confirm physician name.
  • Confirm building and suite number.
  • Check insurance network status.
  • Confirm referral/prior authorization.
  • Bring photo ID.
  • Bring insurance card.
  • Bring medication list.
  • Bring outside records or imaging when requested.
  • Preregister in MyChart.
  • Allow extra time for current garage construction.

Surgery / hospital procedure

  • Follow fasting instructions exactly.
  • Confirm medicines to take or hold.
  • Confirm check-in time and entrance.
  • Ask whether doctor fees are separate.
  • Arrange transportation when sedation is used.
  • Bring ID and insurance information.
  • Ask about discharge prescriptions.
  • Save the surgeon’s direct office number.

Texas Health Presbyterian Hospital Dallas FAQs

1. What is Texas Health Presbyterian Hospital Dallas’s address and phone number?
Texas Health Presbyterian Hospital Dallas is at 8200 Walnut Hill Lane, Dallas, TX 75231. The main hospital and patient-information number is 214-345-6789.
2. Is Texas Health Dallas a Level I Trauma Center?
Yes. Texas Health Presbyterian Hospital Dallas is a Level I Trauma Center, verified by the American College of Surgeons and designated as a Comprehensive Trauma Facility by the Texas Department of State Health Services.
3. Is the Texas Health Dallas Emergency Department open 24 hours?
Yes. Emergency and Level I trauma services are available around the clock. Call 911 for a life-threatening emergency. Current construction guidance directs Emergency Department visitors toward Garage 10.
4. How do I make an appointment at Texas Health Dallas?
Hospital scheduling can be reached at 214-345-1800. For a specific physician, use the Texas Health provider directory or call the doctor’s practice directly. The general Texas Health physician referral line is 877-847-9355.
5. How much does the Texas Health Dallas ER cost?
There is no single flat emergency-room price. Cost depends on the severity of the condition and any laboratory tests, imaging, medications, procedures, trauma care, specialist services or hospital admission required. Planned hospital estimates are available at 877-773-2368, option 3.
6. How much does a doctor visit at Texas Health Dallas cost?
Physician fees vary by doctor, specialty, insurance and services performed. Texas Health hospital facility costs and independent physician professional charges can be separate. Contact the physician office for a doctor-fee estimate.
7. What are visiting hours at Texas Health Presbyterian Hospital Dallas?
Texas Health generally allows hospital patients to receive visitors at any time, but specialty units may have different schedules or quiet-time requirements. Check with the patient’s nurse for ICU, NICU, behavioral-health and other unit-specific rules.
8. How do I get medical records from Texas Health Dallas?
Contact Health Information Management at 855-681-8243 or use Texas Health’s electronic medical-record request process. Walk-in records service at Texas Health Dallas is currently available Monday through Friday from 8 a.m. to 4:30 p.m. Texas Health states that patients are not charged for a copy of their health records.
9. Does Texas Health Dallas offer financial assistance?
Yes. Texas Health states that patients with household income at or below approximately 250% of the Federal Poverty Guidelines may qualify for financial assistance. Some patients above that level can also qualify depending on income, family size, hospital balance and financial resources. Billing help is available at 800-890-6034.
10. Does Texas Health Dallas have maternity and NICU care?
Yes. The Margot Perot Center for Women and Infants is a Level IV maternal-care facility, the highest Texas maternal designation. Texas Health Dallas also operates a Level III NICU. Parents are welcome in the NICU 24 hours a day, and condition updates are available at 214-345-2647 with the baby’s medical ID number.