St. Peter’s Hospital: Address, Phone & Patient Info

St. Peter’s was founded by the Religious Sisters of Mercy on November 1, 1869. It is part of St. Peter’s Health Partners, which in turn is part of Trinity Health.

Current hospital distinctions

• Five consecutive Magnet designations for nursing excellence.
• Initial Magnet designation in 2005 and current fifth redesignation in 2025.
• Ranks in the top 1% nationally for total robotic-surgery volume among more than 2,400 hospitals referenced by the hospital.
• Baby-Friendly maternity designation.
• High-performing recognition in heart attack, bypass surgery, heart failure, aortic-valve surgery and stroke.
• Major regional cardiac and vascular referral program.

Albany Associates in Cardiology

Albany Associates in Cardiology provides cardiology services at St. Peter’s and Samaritan hospitals. Its main Albany office is at 2 Palisades Drive, Albany, NY 12205, phone 518-458-2000.

Cardiothoracic surgeons on the St. Peter’s campus

Albany Cardiothoracic Surgeons is the exclusive provider of cardiac surgery at St. Peter’s Hospital.

Urologists on the hospital campus

Call 911 for

• Severe or crushing chest pain.
• Stroke symptoms.
• Severe breathing difficulty.
• Major trauma.
• Loss of consciousness.
• Severe bleeding.
• Life-threatening allergic reaction.
• Any condition in which delaying treatment could threaten life or limb.

ER fee

Cardiovascular care is one of St. Peter’s most prominent clinical programs. The hospital provides diagnostic cardiology, interventional procedures, electrophysiology, structural-heart treatment, cardiac surgery, vascular treatment and advanced heart-failure services.

Cardiac catheterization services include

• Coronary angiography.
• Balloon angioplasty.
• Coronary stent placement.
• Rotational atherectomy.
• Thrombectomy.
• Emergency cardiac intervention.
• Temporary transvenous pacing.
• TEE and cardioversion.

Cardiothoracic surgery includes

• Coronary artery bypass surgery.
• On-pump and off-pump bypass procedures.
• Valve procedures.
• Complex thoracic and cardiac operations.
• Minimally invasive heart surgery.
• Hybrid cardiac/vascular procedures.

St. Peter’s offers more than 20 surgical specialties and emphasizes minimally invasive, robotic, computer-assisted and image-guided surgery.

Surgical programs include

St. Peter’s Women’s & Children’s Center provides obstetric, midwifery and high-risk maternal care.

Current birthing-center features

• Nine birthing rooms with private showers.
• Two hydrotherapy tubs.
• Three operating rooms for Cesarean deliveries.
• Obstetric anesthesia available 24/7.
• Board-certified obstetricians and midwives.
• Maternal-fetal medicine specialists for high-risk pregnancy.
• Baby-Friendly designation.

Level III NICU

The Level III neonatal intensive-care unit treats premature and critically ill newborns. The hospital states that neonatologists, neonatal nurses and respiratory therapists are available 24 hours a day, seven days a week.

Why costs vary

• Hospital versus physician charges.
• Insurance network and benefit design.
• Deductible, copay and coinsurance.
• Inpatient versus outpatient status.
• Laboratory and imaging services.
• Anesthesia.
• Separate radiology, pathology or specialist bills.
• Unexpected services needed during treatment.

Request an estimate

St. Peter’s Health Partners provides an online request for an estimated out-of-pocket cost. Current billing guidance states that the team generally provides the estimate within two business days.

Payment methods

St. Peter’s currently accepts online payment through MyChart as well as payment by telephone. Current billing guidance also lists cash, checks, major debit/credit cards and health-care flexible-spending cards for applicable payments.

Separate doctor bills

Extended payment plans

St. Peter’s currently offers extended payment-plan options through AccessOne, including no-interest and flexible low-interest plans. Current program information says eligibility is not based on credit score and the program does not report accounts to credit bureaus.

St. Peter’s Health Partners provides financial-help options for eligible uninsured and underinsured patients, including:

• Charity care.
• Discounted care.
• Short-term payment plans.
• Long-term payment plans.
• Help applying for low-cost health insurance.
• Medicaid enrollment assistance.
• Health Insurance Marketplace assistance.

Hospital-record request process

MyChart can be used to

• Schedule eligible appointments.
• View medical-record information.
• Review test results.
• Request prescription refills.
• Send non-urgent messages to the care team.
• Electronically check in before appointments.
• Use eligible e-visits and video visits.
• View and pay bills.

General rules

• Up to two visitors may be in a patient’s room at one time.
• Children under 12 may visit when accompanied by an adult.
• Children under 12 generally may not visit adult critical-care units unless leadership approves an exception.
• Underage visitors are not permitted in the NICU.
• Visitors who are ill are restricted from visiting.
• Additional unit restrictions may apply.
• Pediatric patients may have up to two designated support persons with them at all times, including during pediatric procedures.

Emergency Department

• Up to two visitors for a roomed patient.
• One visitor for a hallway patient.
• Visitors may switch during the ED stay.
• Pediatric patients may have up to two designated support persons.

Women’s & Children’s Department

Labor & Delivery and postpartum patients may have a maximum of two support persons/visitors at the bedside at one time. After normal visiting hours, two designated support people identified by the hospital may remain under the current policy.

NICU

• Adult visitors must be age 18 or older.
• Visitors must be accompanied by the infant’s parent/guardian with an ID band.
• Maximum two people at the infant’s bedside.
• Masking is currently required in the NICU.

Behavioral Health

Current inpatient behavioral-health policy allows one visitor at a time. Published visiting periods are:

• Daily: 5:30–8:00 p.m.
• Saturday/Sunday: 11:30 a.m.–1:00 p.m. and 5:30–8:00 p.m.

Main Parking Garage

Visitor parking is available in the Main Parking Garage off South Manning Boulevard.

Parking validation

• Hospitalized patients can have garage parking validated by clinical staff on the day of discharge.
• Outpatients can have garage parking validated at the end of their appointment.

Current valet hours

After valet closes, keys can be picked up at the Security Annex in front of the Emergency Department.

How to pay for parking

• Credit card.
• Debit card.
• Mobile payment.
• Cash is not accepted.
• American Express is not accepted.

The hospital also has Jazzman’s Café near the Emergency Department waiting area and the Chapel of Our Lady of Perpetual Help.

Patients who need interpretation or another communication accommodation should tell the scheduling team or clinical staff. Do not rely on a child or family member to interpret complex medical information when qualified language assistance can be arranged.

Practical complaint route

1. Raise an immediate concern with the nurse or treating team.
2. Ask for unit leadership if the issue is not resolved.
3. Contact Patient Relations at 518-525-1192.
4. If necessary, patients retain the right to contact the New York State Department of Health independently.