Arkansas Children’s Hospital: Pediatric Care & Info

Little Rock pediatric hospital guide · Reviewed August 20, 2026

Arkansas Children’s Hospital appointments, ER, doctors, parking, fees and family information

Arkansas Children’s Hospital (ACH) is a 336-bed pediatric teaching hospital at 1 Children’s Way, Little Rock, AR 72202. The hospital serves patients from birth through age 21 and is affiliated with the University of Arkansas for Medical Sciences (UAMS) College of Medicine.

ACH operates Arkansas’s only Level I pediatric trauma center, the state’s only Level IV neonatal intensive care unit (NICU), a pediatric intensive care unit, burn center, pediatric surgery program, Heart Institute, Cancer and Blood Disorders Program and a wide range of pediatric specialty clinics.

This guide brings practical information from Arkansas Children’s hospital pages, physician directories, campus maps, billing policies, visitor guidance and family resources into one page—including the 24/7 ER, doctor names, specialty phone numbers, parking and valet rules, after-hours pediatric care, medical records, pharmacy hours, financial assistance and the new Golisano Campus entrance.

336 beds Birth–age 21 Level I Pediatric Trauma Level IV NICU 24/7 Pediatric ER UAMS teaching hospital
Life-threatening emergency: call 911. Arkansas Children’s Emergency Department is open 24 hours a day, 7 days a week. ER phone: 501-364-1185. The ER has a separate address/entrance at 1800 W. 10th Street, Little Rock, AR 72202.
General information 501-364-1100
Primary care appointments 501-364-1202
Specialty appointments 501-364-4000
Emergency Room 501-364-1185

Open 24/7.

2026 entrance change: patients and families now enter Arkansas Children’s Hospital through the new main entrance or west entrance. The new main entrance is easiest to reach from Maryland Avenue. From I-630, travel south on Martin Luther King Jr. Drive, turn right on Maryland Avenue (9th Street), and continue straight toward the new entrance.

Arkansas Children’s Hospital phone numbers

These are useful direct contacts currently published by Arkansas Children’s.

Need Phone Best use
General Information 501-364-1100 Main hospital operator and general routing.
Primary Care Appointments 501-364-1202 Pediatric primary care and After-Hours Clinic scheduling.
Specialty Care Appointments 501-364-4000 Cardiology, GI, nephrology, surgery and most pediatric specialties.
Emergency Room 501-364-1185 Little Rock pediatric Emergency Department.
After-Hours Resource Line 501-364-1202 Evening/weekend pediatric resource and appointment line.
Medical Records 501-364-1152 Health Information Management and record-request questions.
Billing Customer Service 501-364-2500 Bills, payment plans, estimates and financial questions.
Toll-Free Billing 800-280-1230 Billing/financial customer service.
Financial Counselor / Insurance Help 501-364-1230 Insurance enrollment, financial counseling and SNAP assistance.
Patient & Family Representative 501-364-1198 Concerns or complaints about care.
Interpreter Services 501-364-6590 Weekday language/hearing interpreter requests.
Family Service Assistant 501-364-1247 Lodging, meals, Ronald McDonald House, transport and basic family needs.
Outpatient Pharmacy 501-364-1223 Prescription and pharmacy questions.
Playaway Gift Shop 501-364-1209 Hospital gifts, snacks and room delivery.
Cardiology 501-364-4000 Heart Institute specialty appointments and referrals.
Nephrology 501-364-1847 Kidney and hypertension clinic.
Hematology / Oncology 501-364-1849 Cancer and blood-disorder clinic.
Rehabilitation & Therapy 501-364-1192 Physical, occupational and rehabilitation questions.
Surgery Scheduling 501-364-1904 GI procedural/surgical scheduling where directed.
NICU 501-364-1244 Level IV Neonatal Intensive Care Unit.
PICU Main Desk 501-364-1341 Pediatric Intensive Care Unit.
Burn Unit 501-364-1323 Inpatient burn unit.
Burn Clinic 501-364-1317 Burn follow-up and clinic care.
Visitor Parking Shuttle 501-475-1344 Weekday shuttle pickup from visitor parking lots.

What kind of hospital is Arkansas Children’s?

Hospital size 336 beds
Medical staff 500+ physicians

The hospital currently reports more than 505 physicians.

Patient age range Birth–21
Campus 36 city blocks

More than 2 million square feet.

Arkansas Children’s Hospital is a private nonprofit pediatric hospital and teaching facility affiliated with UAMS. The hospital reports more than 500 physicians, approximately 200 resident physicians and thousands of support staff.

Major pediatric capabilities

  • Arkansas’s only Level I Pediatric Trauma Center.
  • Arkansas’s only Level IV NICU.
  • Arkansas’s only dedicated pediatric intensive care unit.
  • Arkansas’s only burn specialty center.
  • Level 1 verified pediatric surgery program.
  • Nationally recognized pediatric transport program.
  • Heart Institute and cardiovascular surgery.
  • Cancer and Blood Disorders Program.
  • Pediatric kidney transplant and dialysis services.
  • Neurosciences, neurosurgery and MEG capabilities.
  • Orthopedics, spine and sports medicine.
  • Pulmonary and cystic-fibrosis care.

How to make an Arkansas Children’s appointment

Use a different number for primary care versus pediatric specialty care.

Primary pediatrics 501-364-1202

Routine pediatric visits, illness care and primary-care scheduling.

Specialty care 501-364-4000

Cardiology, GI, nephrology, neurology, surgery and many subspecialties.

Primary-care location

Arkansas Children’s Pediatrics
1617 W. 13th Street
Little Rock, AR 72202

Appointments: 501-364-1202
Hours: Monday–Friday, 8:00 a.m.–5:00 p.m.

Specialist appointment steps

Identify the specialty your child needs. Many Arkansas Children’s specialty clinics require a physician referral.
Ask the child’s pediatrician to send the referral. For many specialty services the referral line is 501-364-4000.
Call Specialty Care Appointments. Use 501-364-4000 to confirm that the referral has been received and schedule.
Ask which campus/building the appointment uses. Not every Arkansas Children’s specialist sees patients at 1 Children’s Way every day.
Confirm the doctor’s name and clinic day. Provider schedules vary by clinic, satellite location and week.
Verify insurance authorization. Some health plans require referrals or precertification.

After-Hours Clinic, weekend care and video visits

For illness that needs prompt pediatric care but does not appear to be an emergency, ACH has evening and weekend options.

ACH After-Hours Clinic

West Entrance — 901 S. Battery, Little Rock, AR 72202

Appointment phone: 501-364-1202
Day Clinic hours Last appointment
Monday–Friday 5:00 p.m.–9:00 p.m. 8:15 p.m.
Saturday–Sunday 9:00 a.m.–8:00 p.m. 7:15 p.m.

Appointments are preferred, although Arkansas Children’s currently says walk-ins are welcome. The After-Hours Clinic is for sick visits and is not a replacement for the Emergency Department when a child has a potentially life-threatening problem.

After-Hours Clinic parking

Park in the lot across from the West Entrance, enter through the Level 2 doors near the Pink Elevators, then stop at the second-floor Visitor Management Desk for check-in directions.

On-demand video visits

Arkansas Children’s currently offers on-demand pediatric video visits daily from 4:30 p.m. to 10:30 p.m. for common late-day illnesses such as aches, fever and other appropriate non-emergency problems.

Arkansas Children’s doctors and pediatric specialty teams

ACH reports more than 505 physicians, so a single article cannot safely reproduce every frequently changing provider assignment and weekly appointment rota. Below are substantial current physician rosters from major Little Rock programs.

Doctor timing: Arkansas Children’s generally publishes provider names, specialties and locations, but not a permanent day-by-day schedule for every physician. Do not assume a doctor works every day a clinic is open. Call the relevant appointment center and ask for that specific doctor’s current Little Rock clinic days and next opening.

Cardiology and Heart Institute physicians

Doctor Published role / specialty Appointment route
Paul Seib, MD Cardiology · Heart Institute leadership / Cardiology Service Chief 501-364-4000
Kenneth Knecht, MD Cardiology · Cardiology Clinic Medical Director 501-364-4000
Michael Angtuaco, MD Pediatric Cardiology 501-364-4000
Sylvia Angtuaco, MD Pediatric Cardiology 501-364-4000
Thomas Best, MD Pediatric Cardiology 501-364-4000
Harrison Cobb, MD Pediatric Cardiology 501-364-4000
Eudice Fontenot, MD Pediatric Cardiology 501-364-4000
Joshua Daily, MD Pediatric Cardiology 501-364-4000
Amy Dossey, MD Pediatric Cardiology 501-364-4000
Brian Reemtsen, MD Cardiothoracic Surgery Heart Institute
Lawrence Greiten, MD Cardiothoracic Surgery Heart Institute
T. Konrad Rajab, MD Cardiothoracic Surgery Heart Institute

The Heart Institute states that cardiac-level intensivists provide in-house coverage 24 hours a day, seven days a week. That is hospital coverage, not a promise that a particular outpatient cardiologist has clinic every day.

Neurology physicians

Doctor Specialty
Virginia Willis, MDNeurology · Physician leadership
Kapil Arya, MDPediatric Neurology
Tonya Balmakund, MDPediatric Neurology
Sarah Cobb, MDPediatric Neurology

Nephrology / kidney specialists

Doctor Published specialty
David Selewski, MDNephrology · Service Chief
Joseph Alge, MDNephrology
Richard Blaszak, MDNephrology
Mohammad Ilyas, MDNephrology / General Pediatrics
Rachel Millner, MDNephrology
Saritha Ranabothu, MDNephrology

Nephrology/Hypertension Clinic: 501-364-1847. A physician referral is required for nephrology services.

Cancer and blood-disorder physicians

Physician Specialty
David Becton, MDHematology / Oncology
Lauren Appell, MDHematology / Oncology / Emergency Medicine
Kevin Bielamowicz, MDHematology / Oncology / General Pediatrics
Michael Bishop, MDHematology / Oncology
Tucker Blackledge, MDHematology / Oncology / NICU / General Pediatrics
Cristyn Branstetter, MDHematology / Oncology / Hospitalist
Divyaswathi Citla Sridhar, MDHematology / Oncology
Shelley Crary, MDHematology / Oncology
David Douglass, MDHematology / Oncology
Jason Farrar, MDHematology / Oncology
Medhavi Honhar, MDHematology / Oncology
Joana Mack, MDHematology / Oncology / Emergency Medicine
Carolyn Suzanne Saccente, MDHematology / Oncology
Andrew Tran, MDHematology / Oncology
Smitha Hosahalli Vasanna, MDHematology / Oncology

Hematology/Oncology Clinic: 501-364-1849.

Orthopedic physicians with Little Rock practice

Doctor Specialty / note
Chelsea Mathews, MDOrthopedics · Service Chief
Robert Blasier, MDOrthopedics
John Bracey, Jr., MDOrthopedics
David Bumpass, MDOrthopedics
Tyler CarlLee, MDOrthopedics
Michael Israel, MDAdolescent Medicine / Pediatrics / Orthopedics
Adrienne Koder, DOOrthopedics
Matthew Landrum, MDOrthopedics
Corey Montgomery, MDOrthopedics
Sean Morell, MDOrthopedics
Brien Rabenhorst, MDOrthopedics
Brant Sachleben, MDOrthopedics
Scott Schoenleber, MDOrthopedics / Limb Reconstruction
Cord Sheehy, MDOrthopedics / Sports Medicine
Mark Tait, MDOrthopedics
Theresa Wyrick, MDOrthopedics · Hand Clinic Medical Director

Arkansas Children’s currently advertises same-week orthopedic appointments when available. Orthopedic Little Rock care is centered in Champions Pavilion.

Pulmonology team

Provider Published specialty
Erhan Ararat, MDPulmonology
Samah Awad, MDHospitalist / Pulmonology
Supriya Jambhekar, MDPulmonology
Praveen Nandamuru, MDPulmonology

Endocrinology physicians

Doctor Specialty
Jon Oden, MDEndocrinology
Whitney Smith, MDEndocrinology
Daniel Mak, MDEndocrinology
Heba El Ayash, MDEndocrinology
Jurhee Freese, MDEndocrinology
Shipra Bansal, MDEndocrinology
Hamza Nasir, MDEndocrinology
Some endocrine patients are now seen at the ACH West Little Rock Clinic, 16101 Cantrell Road, Suite 114, rather than on the main hospital campus. Confirm the location printed on the appointment.

Gastroenterology physicians

Provider Published role / specialty
Jennifer Dotson, MDGastroenterology · Service Chief
Abdel Hai Hammo, MDGastroenterology / General Pediatrics
Hamza Khan, MDGastroenterology

General and pediatric surgery

Doctor Specialty
Sid Dassinger, MDPediatric Surgery
Jeffrey Burford, MDPediatric Surgery
One specialty with published doctor-clinic days: the Arkansas Children’s Surgery Clinic in Little Rock is currently held Monday, Tuesday and Wednesday in Outpatient Clinic 3. Specialty appointments: 501-364-4000.

Hospital medicine physicians

Provider Published service
Steven McKee, MDHospitalist
Linda Yarbrough, MDGeneral Pediatrics / Hospitalist / NICU
Brittany Slagle, DOHospitalist
Emily Barnes, MDGeneral Pediatrics / Hospitalist
Maxwell Taylor, MDHospitalist
Dustin Williford, MDHospitalist
Melissa Wood-Katz, MDHospitalist

Doctor consultation fee

Arkansas Children’s does not publish one universal doctor-consultation fee for every specialist. The amount can depend on the physician service, hospital service, insurance network, deductible, coinsurance and procedures performed.

Arkansas Children’s explains that physician services can include examinations, consultations, interpretation of tests and surgical procedures, while hospital charges can separately include laboratory, radiology, emergency services, pharmacy, supplies and room charges.

Arkansas Children’s Emergency Room and Level I Trauma Center

ER hours 24/7
ER phone 501-364-1185
ER address 1800 W. 10th St.

Little Rock, AR 72202

Trauma designation Pediatric Level I

The Arkansas Children’s Emergency Department is specifically equipped for pediatric emergencies and is staffed with pediatric emergency physicians, pediatricians, nurses and other professionals trained to care for children.

The Little Rock campus operates Arkansas’s only Pediatric Level I Trauma Center, providing advanced trauma capability for seriously injured infants, children, adolescents and young adults.

Trauma Center contact

Trauma appointment number 501-364-1446
Trauma office 501-364-4439

Emergency fee

Arkansas Children’s does not publish one flat “ER fee” that represents every emergency. Emergency bills vary according to evaluation level, physician services, imaging, laboratory work, medication, trauma care, procedures and whether the child is admitted. Emergency treatment is provided when medically necessary regardless of a family’s inability to pay.

For non-emergency planned services, families can request a patient estimate from Arkansas Children’s Customer Service at 501-364-2500.

NICU, PICU and pediatric burn care

Level IV Neonatal Intensive Care Unit

NICU level Level IV

Highest level of neonatal intensive care.

NICU beds 104 beds
NICU phone 501-364-1244

South Wing, third floor.

Arkansas Children’s identifies its NICU as the only Level IV NICU in Arkansas. The 104-bed unit cares for at-risk infants and critically ill newborns referred from around the state and region.

Pediatric Intensive Care Unit

PICU — Main Hospital, Third Floor
Main information: 501-364-1100
PICU Main Desk: 501-364-1341
Physician Access Line: 800-777-7700 or 501-364-5901
Pediatric transport: 800-224-4357 or 501-364-1341

Arkansas Children’s reports 11 pediatric specialists in its PICU and provides advanced critical-care support, including pediatric transport and ECMO referral capability.

Burn Center

Burn Unit 501-364-1323

Second floor · 16-bed critical-care/step-down unit.

Burn Clinic 501-364-1317

Follow-up care and burn treatment.

Arkansas Children’s Burn Unit is the only burn specialty center in Arkansas and treats both pediatric and adult burn injuries.

Burn Unit visiting hours are currently 9:00 a.m.–9:00 p.m.. Todd Maxson, MD is currently listed as Medical Director.

Arkansas Children’s fees, emergency cost and billing

Billing changed July 1, 2025: Arkansas Children’s now operates a Single Billing Office. Services across the system are consolidated into one unified billing process for care on or after that date.
Billing Customer Service 501-364-2500
Toll-free 800-280-1230

Weekday customer service.

Self-pay discount

Current published self-pay policy 10% automatic adjustment

Arkansas Children’s states that uninsured/self-pay balances receive an automatic 10% self-pay adjustment.

Prompt-pay discount

A self-pay patient may also be eligible for an additional 10% prompt-pay adjustment if the guarantor requests it and pays the qualifying balance in full within 30 days of the request/offer.

Payment plans

Arkansas Children’s currently offers payment plans with terms ranging from roughly one-tenth of the balance to as long as 60 months, depending on the size of the patient balance and arrangement.

What can appear on the bill?

Physician services

  • Examinations
  • Consultations
  • Interpretation of tests
  • Surgical procedures
  • Advanced-practice provider services

Hospital services

  • Laboratory
  • Radiology and imaging
  • Operating room
  • Emergency services
  • Pharmacy
  • Medical supplies
  • Inpatient room and board

Get an estimate before scheduled care

Arkansas Children’s provides patient estimates for a wide range of medical and surgical services, including imaging. Actual out-of-pocket cost can change if additional services become medically necessary or insurance benefits change.

Call 501-364-2500 or 800-280-1230 for assistance with an estimate.

Financial assistance for Arkansas Children’s bills

Arkansas Children’s has a Financial Assistance Program for eligible families who need help paying for emergency or medically necessary care.

Current basic income eligibility Household income below 250% FPL

Supporting income documentation is required and household size is considered.

The hospital’s plain-language policy states that eligible families are not charged by Arkansas Children’s for qualifying charges not covered by insurance, state or federal programs or another source, subject to the Financial Assistance Policy.

How to apply

  • Ask for an application at a registration area.
  • Apply through MyChart where available.
  • Use the financial-assistance section on the back of a bill.
  • Download and submit the hospital application.
  • Provide required household-income verification.

Financial counselor

Financial counselors are available in Admissions and clinic areas. Call 501-364-1230 for insurance enrollment and financial-counseling support.

Emergency care first: Arkansas Children’s states that a patient requesting emergency treatment will receive appropriate emergency medical care regardless of inability to pay.

Insurance accepted by Arkansas Children’s

Arkansas Children’s states that it participates in Arkansas HMOs and most PPO and point-of-service plans. The health system currently lists contracts with numerous major insurance networks.

Aetna

Currently listed contracted network.

Arkansas Blue Cross Blue Shield

Includes several Arkansas BCBS network products.

Cigna

Currently listed contracted network.

Centene / Ambetter / NovaSys

Listed in current managed-care information.

UnitedHealthcare

United Healthcare of Arkansas is currently listed.

TRICARE

Humana Military Health Services / TRICARE is listed.

QualChoice

Currently listed plan.

Multiplan

Currently listed network.

Medicaid / PASSE

Coverage depends on eligibility, referral and plan requirements.

Verify your exact plan. Insurance participation can vary by plan, provider and service. Contact the insurer before scheduled specialty care to confirm referral, authorization and network requirements.

For referral questions, Arkansas Children’s currently lists 800-831-0538. Certified Application Counselors can assist with Marketplace and insurance applications at 501-364-1230.

Pediatric specialties and services at Arkansas Children’s

General Pediatrics

Well-child visits, immunizations, illness care, physicals and newborn follow-up.

Cardiology

Congenital heart disease, imaging, electrophysiology, catheterization and heart surgery.

Cancer & Blood Disorders

Oncology, hematology, cellular therapy, bone marrow transplant and survivorship care.

Neurology

Epilepsy, neuromuscular disease, headaches, neurogenetics, MS and other neurological disorders.

Neurosurgery

Pediatric brain, spine and nervous-system surgical care.

Orthopedics

Fractures, scoliosis, limb reconstruction, hand care, sports medicine and congenital conditions.

Gastroenterology

GI disease, endoscopy, feeding disorders, motility, liver and pancreatic care.

Nephrology

Kidney disease, hypertension, dialysis and pediatric kidney transplant.

Pulmonology

Asthma, cystic fibrosis, chronic lung disease and pediatric respiratory disorders.

Endocrinology

Diabetes, thyroid, pituitary, adrenal, growth and puberty disorders.

General Surgery

Neonatal and pediatric surgery, hernia, chest wall, abdominal and tumor surgery.

ENT

Pediatric ear, nose, throat and airway treatment.

Urology

Pediatric urinary and reproductive-system care.

Ophthalmology

General and specialized pediatric eye services by referral.

Genetics

Genetic, metabolic and multidisciplinary rare-disease care.

Rehabilitation

Physical medicine, rehabilitation, PT, OT and speech-related services.

Burn Care

Critical inpatient burn care, wound care, scar management and reconstruction.

Emergency Medicine

24/7 pediatric emergency and Level I trauma care.

Arkansas Children’s visiting hours and parent rules

Because this is a children’s hospital, parents and caregivers are treated as an important part of the child’s care team.

Visitor identification

Adult visitors entering ACH are asked for identification so the hospital can create a visitor badge linked to the patient. The hospital says an ID is requested but is not absolutely required; information can be entered manually when necessary.

Outpatient visits

Published outpatient visitor hours 9:00 a.m.–9:00 p.m.

Applies to clinic, surgery/bedside and testing visits under current guidance.

Inpatient family access

Parents/guardians of minor patients are encouraged to spend as much time at the hospital as possible. In non-critical private rooms, Arkansas Children’s currently does not set a fixed number of family members/visitors as long as the number of visitors does not interfere with the patient’s care, medical needs, safety or privacy.

A parent may designate another person age 18 or older to support the child when the parent cannot be present.

Critical-care visitation

NICU, PICU and CVICU have additional infection-control and bedside rules. Families should not visit when experiencing fever, cough, sore throat, vomiting, diarrhea or other recent viral symptoms.

Infant/Toddler Unit

The Infant/Toddler Unit currently lists 24-hour visiting access for family members.

Burn Unit

Burn Unit visiting hours are currently 9:00 a.m.–9:00 p.m..

Arkansas Children’s parking, valet and shuttle service

Campus navigation changed substantially with the 2026 Golisano Campus expansion.

Free valet parking: Arkansas Children’s currently provides free valet parking with no tips accepted, Monday through Friday from 6:00 a.m.–5:00 p.m..

Free valet locations

  • New Main Hospital entrance off Maryland Avenue.
  • Pink / West entrance at 901 Battery Street.
  • Champions Pavilion at Children’s Way and West 10th Street.

Visitor parking lots

The current campus map identifies several hospital visitor parking areas, including Hospital Parking Lots 1, 2, 3 and 4. Because construction can temporarily change road and lot access, follow on-campus signage when you arrive.

Free parking shuttle

Visitor parking shuttle 501-475-1344

Free shuttles serve visitor parking lots Monday–Friday, 6:00 a.m.–8:00 p.m..

Champions Pavilion

Families visiting Champions Pavilion can drive under the entrance awning at the corner of 10th Street and Children’s Way. Free weekday valet is available from 6:00 a.m.–5:00 p.m.

Construction note: road closures and construction zones are still shown on current campus navigation materials. Use the latest interactive hospital map rather than relying on an older route saved in a navigation app.

Which Arkansas Children’s entrance or building should you use?

Main hospital visit
Use the new Main Entrance accessible from Maryland Avenue or the West Entrance.
Emergency Room
Use the dedicated Emergency entrance near 1800 W. 10th Street and follow ER campus signage.
After-Hours Clinic
West Entrance, 901 S. Battery; use Pink Elevators and check in on Level 2.
Orthopedics / specialty surgery
Many services are in Champions Pavilion at Children’s Way and West 10th Street.
Primary pediatrics
Arkansas Children’s Pediatrics, 1617 W. 13th Street.
NICU
Main Hospital, South Wing, third floor.
PICU
Main Hospital, third floor.
Burn Center
Main Hospital, second floor.
GI / Gynecology
Current campus map identifies these services in Professional Building 5.

New Main Entrance directions

  1. From I-630, drive south on Martin Luther King Jr. Drive.
  2. Turn right onto Maryland Avenue / 9th Street.
  3. Continue straight toward the new Main Hospital entrance.

How to get Arkansas Children’s medical records

Health Information Management 501-364-1152
Medical Records fax 501-364-3968

Mailing address

Arkansas Children’s Hospital
Health Information Management
Slot 109
1 Children’s Way
Little Rock, AR 72202

Request options

Use MyChart for information already available online.
Submit a secure electronic records request. Arkansas Children’s uses a records-request partner for online release requests.
Use the Consent for Release of Information form. Paper authorization can be used when preferred or required.

Record fees

Arkansas Children’s states that an electronic fee applies to certain online record requests, and additional charges may apply when paper records are mailed. Before submitting a fee-based request, call 501-364-1152 and ask for fee approval/current pricing.

Arkansas Children’s MyChart and parent proxy access

MyChart lets families manage available medical information, appointments, messages, results and billing functions online.

Teen account rules

Personal teen account Age 13+

A patient age 13 or older may request a personal MyChart account.

Proxy access age 14+ Patient participation required

For patients age 14 and older, Arkansas Children’s requires the patient to be present and complete the applicable acknowledgment for proxy access.

Proxy ends Age 18

Minor proxy access ends when the patient turns 18 or becomes legally emancipated.

Some sensitive adolescent medical information may be restricted from parental/proxy display as required by state or federal law.

Questions about MyChart proxy access can be directed to Health Information Management at 501-364-1152.

Arkansas Children’s Outpatient Pharmacy

Pharmacy phone 501-364-1223
Hours Mon–Fri 8 a.m.–6 p.m.

Closed Saturday and Sunday.

The ACH Outpatient Pharmacy is located at 1 Children’s Way and provides pediatric prescription services for hospital patients and families.

Limited curbside pickup may be arranged for qualifying immunocompromised patients or patients who need isolation-related pickup. Call the pharmacy first to arrange it.

Food, coffee and gift shop hours

Location Hours Where
Capitol Café Daily 6:00 a.m.–11:00 p.m. Main Hospital, second floor
Chick-fil-A Pop-Up Mon–Fri 11:00 a.m.–2:00 p.m. Main Hospital, first floor · cash not accepted
Main Hospital Coffee Shop Daily 7:00 a.m.–3:00 p.m. Main Hospital, first floor
Champions Pavilion Coffee Shop Daily 7:00 a.m.–4:00 p.m. Champions Pavilion, first floor · cash not accepted
Playaway Gift Shop Mon–Fri 7:00 a.m.–4:30 p.m.
Sat 9:00 a.m.–12:30 p.m.
First floor near the orange elevators

The Playaway Gift Shop can also arrange free delivery of qualifying gift purchases to a patient’s room. Call 501-364-1209.

Family lodging, Ronald McDonald House, Child Life and support

Overnight caregiver accommodations

Arkansas Children’s provides sleeping arrangements for at least one caregiver per admitted patient, either in the child’s room or through available Family House space.

The hospital’s Family Houses may accommodate up to four approved caregivers, with up to two on the hospital unit and two using Family House space when available.

Ronald McDonald House

Families who need lodging may be referred to the Ronald McDonald House located near the hospital. Contact a Family Service Assistant at 501-364-1247 for referral and lodging guidance.

Family Service Assistants can help with

  • Hotel and lodging guides.
  • Ronald McDonald House applications.
  • Meal assistance.
  • Local transportation information.
  • Medicaid transportation resources.
  • Emergency clothing assistance.
  • Toiletries and care packs.
  • Laundry supplies.

Child Life and hospital school

Arkansas Children’s Child Life and Education team helps children cope with hospitalization using preparation, age-appropriate education, therapeutic activities, play and emotional support.

The Hospital School Program includes certified teachers who can help hospitalized children in kindergarten through 12th grade continue schoolwork.

Interpreter services

Monday–Friday: 501-364-6590
After hours / weekends: call 501-364-1100 and ask the hospital operator for an interpreter.

Interpreter Services can arrange spoken-language interpretation and assistance for patients/families with hearing impairment.

Concern about care?

If a treatment or service concern cannot be resolved by the care team, contact the Patient and Family Representative at 501-364-1198.

What parents should bring to an Arkansas Children’s appointment

Routine / specialty appointment

  • Parent/guardian identification if available.
  • Child’s insurance card.
  • Referral or authorization information.
  • Medication list with doses.
  • Relevant outside medical records.
  • Imaging discs/reports when requested.
  • List of allergies.
  • Questions you want to ask the specialist.
  • Appointment letter showing the exact building.

Long-distance / complex-care visit

  • Confirm lodging before travel.
  • Ask Family Services about Ronald McDonald House.
  • Confirm all specialist appointments are on the same campus.
  • Ask about parking/valet access.
  • Bring schoolwork if admission may be extended.
  • Bring comfort items appropriate for your child.
  • Ask about interpreter needs before arrival.

Which Arkansas Children’s number should I call?

Life-threatening emergency
Call 911. ACH Emergency Room is open 24/7.
ER information
501-364-1185.
Primary care appointment
501-364-1202.
Specialist appointment
501-364-4000.
Evening/weekend sick visit
After-Hours Clinic: 501-364-1202.
Medical records
501-364-1152.
Billing question
501-364-2500.
Financial assistance / insurance
501-364-1230.
NICU
501-364-1244.
PICU
501-364-1341.
Family lodging / meals
501-364-1247.
Interpreter
501-364-6590 weekdays; hospital operator after hours.
Patient-care concern
501-364-1198.
Parking shuttle
501-475-1344, weekday shuttle hours.

Arkansas Children’s Hospital Google Map

Main hospital: 1 Children’s Way, Little Rock, AR 72202.

Main campus destination: Arkansas Children’s Hospital, 1 Children’s Way, Little Rock, AR 72202. For emergency care, follow signs to the separate Emergency entrance near 1800 W. 10th Street.

Arkansas Children’s Hospital FAQs

1. What is Arkansas Children’s Hospital’s address and phone number?
Arkansas Children’s Hospital is at 1 Children’s Way, Little Rock, AR 72202. The main information number is 501-364-1100. The Emergency Department has a separate patient entrance near 1800 W. 10th Street and can be reached at 501-364-1185.
2. What age patients does Arkansas Children’s Hospital treat?
Arkansas Children’s Hospital states that its Little Rock hospital serves children from birth through age 21. Some individual programs, including the Burn Center and adult congenital heart services, may serve patients outside the usual pediatric age range.
3. Is Arkansas Children’s Emergency Room open 24 hours?
Yes. The Little Rock pediatric Emergency Department is open 24 hours a day, seven days a week. The ER number is 501-364-1185, and ACH operates Arkansas’s only Level I pediatric trauma center.
4. How do I make an appointment at Arkansas Children’s?
Call 501-364-1202 for primary pediatric appointments and 501-364-4000 for specialty care appointments. Many specialty clinics require a physician referral.
5. Does Arkansas Children’s have evening and weekend pediatric appointments?
Yes. The ACH After-Hours Clinic is open Monday through Friday from 5 p.m. to 9 p.m. and Saturday and Sunday from 9 a.m. to 8 p.m. Call 501-364-1202. On-demand video visits are also currently available daily from 4:30 p.m. to 10:30 p.m.
6. Is parking free at Arkansas Children’s Hospital?
Arkansas Children’s currently provides free valet parking with no tips accepted Monday through Friday from 6 a.m. to 5 p.m. at the new Main Entrance, Pink/West Entrance and Champions Pavilion. Free weekday shuttles serve visitor parking lots from 6 a.m. to 8 p.m.; call 501-475-1344 for pickup.
7. What are Arkansas Children’s visiting hours?
Current outpatient visiting hours are 9 a.m. to 9 p.m. Parents and guardians of admitted children are encouraged to be present as much as possible, and inpatient visitation varies by unit. Critical-care, NICU, PICU and Burn Unit rules may differ.
8. How do I get medical records from Arkansas Children’s?
Families can use MyChart for information available online or submit a medical-record authorization. Health Information Management can be reached at 501-364-1152. The Medical Records fax is 501-364-3968.
9. Does Arkansas Children’s offer financial assistance?
Yes. Arkansas Children’s has a Financial Assistance Program for qualifying emergency and medically necessary care. Current plain-language guidance identifies household income below 250% of the Federal Poverty Level as a basic eligibility requirement, along with supporting documentation. Call 501-364-1230 or billing at 501-364-2500 for help.
10. How can I find which days a specific Arkansas Children’s doctor works?
Arkansas Children’s publishes provider names and practice locations but generally does not publish a permanent weekly schedule for every physician. Call the relevant specialty appointment center—usually 501-364-4000—and ask which days that physician currently sees patients in Little Rock and what appointment times are available. One current exception is the Surgery Clinic, which publishes clinic days of Monday through Wednesday.

Official information checked for this guide

Information in this article was checked against current Arkansas Children’s hospital, emergency, physician, billing, visitor, medical-record, parking, campus-map, pharmacy and family-resource pages. The practical information is summarized directly above; official links below are mainly for scheduling, forms and final actions.

Reviewed August 20, 2026. Physician schedules, appointment availability, insurance networks, prices, construction routes and visitor restrictions can change. Where Arkansas Children’s does not publish an exact physician schedule or patient fee, this guide intentionally does not invent one.