Banfield vet care, appointments, doctors, prices, hours and contact information
Banfield Pet Hospital is one of the largest preventive veterinary-care networks in the United States, with more than 1,000 hospitals across the U.S. and Puerto Rico and more than 3,600 veterinarians. Banfield was founded in Portland, Oregon, in 1955 and joined the Mars, Incorporated family of businesses in 2007.
This guide focuses on the questions pet owners actually ask before a visit: what a consultation can cost, vaccine and surgery pricing examples, which services Banfield provides, whether emergency care is available, how doctor availability works, what records you can access, parking, walk-ins, wellness-plan charges, prescriptions and the correct customer-service numbers.
Information reviewed: August 18, 2026. National facts, current plan rules, service information, contact numbers and sample prices below were checked against current Banfield pages. Individual hospital staffing, prices and hours can change.
Published examples below range from about $60.95 to $91.95.
Local clinic hours vary.
Banfield says walk-in availability depends on the hospital.
Wellness Plans are not pet insurance.
What is Banfield Pet Hospital?
Founded in 1955
Banfield was founded in Portland, Oregon. It became part of the Mars, Incorporated family of businesses in 2007.
Several hospital types
Banfield’s current locator recognizes full-service hospitals, Express locations, hospitals inside PetSmart stores and mobile-van locations.
U.S. and Puerto Rico
The network is widespread but does not operate in every state. Banfield’s June 2026 state directory, for example, lists no Banfield hospital in West Virginia or Wyoming.
What kinds of pets does Banfield treat?
Dogs and cats make up the core of Banfield’s patient population. Selected hospitals also publish care for rabbits, guinea pigs, hamsters, rodents, reptiles, amphibians and other exotic or small-animal patients. Exotic care is not available at every hospital.
Banfield’s Optimum Wellness Plans are offered for dogs, cats, puppies and kittens. An exotic pet being accepted at a particular hospital does not mean that pet is eligible for an Optimum Wellness Plan.
Banfield Pet Hospital hours
Real published 2026 Banfield hours
| Hospital | Address | Published hours | Phone |
|---|---|---|---|
| South Boston, MA | 9 West Broadway, Boston, MA 02127 | Mon-Fri 8 a.m.-6 p.m. Sat-Sun 9 a.m.-4 p.m. |
617-269-0610 |
| Palm Coast, FL | 5270 East Highway 100, Palm Coast, FL 32164 | Mon-Sat 7 a.m.-6 p.m. Sun 8 a.m.-5 p.m. |
386-437-7017 |
| Vancouver East, WA | 130 SE 192nd Ave, Vancouver, WA 98683 | Mon-Sun 8 a.m.-6 p.m. | 360-254-0362 |
| Vancouver Mill Plain, WA | 11600 SE Mill Plain Blvd, Vancouver, WA 98684 | Mon-Sun 7:30 a.m.-6 p.m. | 360-254-2361 |
These examples show why a nationwide article should not claim “Banfield is open 8 a.m. to 6 p.m.” Some branches open earlier, some close earlier on weekends, and holiday schedules can change.
Are Banfield emergency hours the same as hospital hours?
No. A Banfield hospital being open does not mean it operates a dedicated emergency department. Banfield’s national emergency message instructs owners with a life-threatening medical emergency to contact a local emergency veterinary hospital immediately.
Banfield veterinarians, doctor names and availability
Banfield says the network includes more than 3,600 veterinarians. Individual hospital pages often identify current veterinarians and other clinical team members, but Banfield does not publish one national doctor-by-day schedule.
Examples of veterinarians currently published by Banfield
| Banfield location | Veterinarian | Role / published information | Doctor-specific workdays |
|---|---|---|---|
| South Boston, Massachusetts 9 West Broadway |
John Hatch, DVM | Veterinarian; interests include internal medicine, animal behavior and team building. | Not publicly listed |
| Lynne Arthur, DVM | Veterinarian; joined Banfield in 2019 after earning her DVM from Ross University. | Not publicly listed | |
| Yollanda Ng, DVM | Veterinarian; veterinary degree from the University of Sydney. | Not publicly listed | |
| Ryan Cooley, DVM | Area Chief of Staff; interests include ophthalmology, internal medicine and stress-conscious patient management. | Not publicly listed | |
| Davis, California | Leann Morera, DVM | Veterinarian; current Davis hospital team member. | Not publicly listed |
| Nestor Guijarro, DVM | Veterinarian; preventive-care focus and international spay/neuter service work noted on official profile. | Not publicly listed | |
| Boynton Beach, Florida | Kristen Stiltner, DVM | Veterinarian; interests include internal medicine and dermatology. | Not publicly listed |
| Lauren Webb, DVM | Veterinarian; Banfield team member since 2018. | Not publicly listed | |
| Stafford, Virginia | Allison Shaw Sitahal, DVM | Veterinarian; joined the hospital in 2018 and became Chief of Staff in 2020. | Not publicly listed |
| Saratoga Springs, New York | Alicia Van Hoesen, DVM | Veterinarian; current official team member. | Not publicly listed |
| Amanda Huckle, DVM | Veterinarian; current official team member. | Not publicly listed | |
| Stacey Oke, DVM | Chief of Staff; practicing veterinarian at the Saratoga Springs hospital. | Not publicly listed | |
| Palm Coast, Florida | Erik Seiler, DVM | Veterinarian; Banfield team member since 2016. | Not publicly listed |
| Hialeah, Florida | Juan Pablo Garcia, DVM | Veterinarian; earned veterinary degree from Universidad de Caldas. | Not publicly listed |
| Ellicott City, Maryland | Crystal Myers, DVM | Chief of Staff; Louisiana State University School of Veterinary Medicine graduate. | Not publicly listed |
The names above are examples of current doctors appearing on official Banfield location or veterinarian-profile pages. They are not presented as a complete roster of Banfield’s 3,600+ veterinarians.
Can you request a specific Banfield veterinarian?
Yes. Banfield’s current Wellness Plan FAQ says clients may request a particular veterinarian for a visit, depending on availability. You can also use a different Banfield hospital when necessary because records can travel within the Banfield network.
How do you know when a specific doctor is available?
The reliable answer is the branch’s current scheduling system or scheduling staff. Banfield does not expose a permanent public weekly schedule for every DVM because veterinary shifts, procedure days, time off and staffing change.
Banfield appointments: in-room, drop-off and virtual visits
Banfield currently offers several ways to receive care.
In-room appointment
You remain with your pet while the veterinary team completes the visit. Banfield says these are commonly used for first visits and appointments where owner participation is important.
Drop-off appointment
You bring your pet to the hospital, usually earlier in the day, and leave while the team performs the planned exam, diagnostics or treatment. The hospital contacts you when your pet is ready.
Virtual visit
Eligible Optimum Wellness Plan members can have virtual appointments with a Banfield veterinarian or credentialed veterinary technician for appropriate non-emergency needs.
How online booking works
Does Banfield take walk-ins?
Banfield’s national location finder specifically says to call ahead for walk-in availability. An open hospital may already be fully booked or may not have capacity for the type of problem your pet has.
How do you cancel or reschedule?
The Banfield app supports scheduling, cancellation and modification of appointments. Some appointments may require contacting the hospital directly to reschedule.
Banfield vet fees and consultation costs
Real Banfield office-visit fee examples
| Banfield location | Office visit | Additional pet office visit | What it includes |
|---|---|---|---|
| Mobile, Alabama | $60.95 | $46.95 | Veterinary consultation + physical examination |
| Temple, Texas | $64.95 | $50.95 | Veterinary consultation + physical examination |
| New Hyde Park, New York | $89.95 | $69.95 | Veterinary consultation + physical examination |
| San Diego Campus Plaza, California | $91.95 | $70.95 | Veterinary consultation + physical examination |
What this means: a generic statement that “Banfield charges $X for an exam” is inaccurate. In the official examples above, a standard office visit differs by more than $30 depending on location.
How to get your local Banfield price
Use Banfield’s official ZIP-based price estimator only for the final local number. The estimator is useful because local pricing changes and the exact service your pet needs may differ from these published examples.
Banfield vaccination fees: published examples
Banfield’s location pricing pages make an important point: vaccination prices are generally in addition to the office visit. Some vaccines require boosters, which can mean another visit.
Dog vaccine examples
| Vaccine | Mobile, AL | Temple, TX | San Diego, CA |
|---|---|---|---|
| Bordetella | $30.64 | $31.79 | $37.70 |
| DAPP | $35.82 | $37.16 | $44.07 |
| Bivalent influenza | $48.50 | $50.31 | $59.68 |
| Leptospirosis | $21.92 | $22.75 | $26.98 |
| Lyme disease | $39.34 | $40.82 | $48.41 |
| Rabies | $25.45 | $26.40 | $31.32 |
Cat vaccine examples
| Vaccine | Mobile, AL | Temple, TX | San Diego, CA |
|---|---|---|---|
| FVRCP / feline distemper | $30.08 | $31.21 | $37.02 |
| Feline leukemia virus | $32.40 | $33.61 | $39.88 |
| Rabies | $25.45 | $26.40 | $31.32 |
These are published examples, not guaranteed national prices. Vaccine recommendations also depend on species, age, prior vaccination history, exposure risk, local requirements and the veterinarian’s assessment.
Banfield dental cleaning, spay and neuter fees
Banfield publishes estimated anesthetic-procedure packages at many locations. Its pricing pages say these packages include routine bloodwork, an IV catheter and fluids, and routine anesthesia and monitoring. Some pets may require additional anesthesia, laboratory work or other services at additional cost.
Dog procedure examples
| Procedure | Mobile, AL | Temple, TX | San Diego, CA |
|---|---|---|---|
| Professional dental cleaning | $359.95 | $380.95 | $491.95 |
| Neuter package, over 6 months | $459.95 | $476.95 | $565.95 |
| Neuter package, under 6 months | $394.95 | $408.95 | $485.95 |
| Spay, over 6 months / over 50 lb | $554.95 | $575.95 | $682.95 |
| Spay, over 6 months / under 50 lb | $484.95 | $502.95 | $596.95 |
| Spay, under 6 months | $420.95 | $435.95 | $517.95 |
Cat procedure examples
| Procedure | Mobile, AL | Temple, TX | San Diego, CA |
|---|---|---|---|
| Professional dental cleaning | $359.95 | $380.95 | $491.95 |
| Neuter, over 6 months | $253.95 | $262.95 | $311.95 |
| Neuter, under 6 months | $203.95 | $210.95 | $250.95 |
| Spay, over 6 months | $343.95 | $356.95 | $423.95 |
| Spay, under 6 months | $292.95 | $303.95 | $359.95 |
Banfield emergency care, emergency hours and emergency fees
So what are Banfield’s emergency hours?
There is no national Banfield emergency-department schedule because normal Banfield hospitals are primarily preventive/general veterinary practices. An individual hospital may be able to assess some urgent problems while it is open, depending on staffing, appointment load and what the pet needs.
Does Banfield publish an emergency examination fee?
Banfield does not publish one nationwide “emergency fee.” A local Banfield office visit is priced by branch, while true emergency and specialty cases may be directed to an emergency or specialty veterinary hospital.
Important Wellness Plan emergency benefit
Current Optimum Wellness Plans include one waived emergency or specialty-care exam fee at participating BluePearl Pet Hospitals or VCA Animal Hospitals, with a stated value of up to $300.
This is an exam-fee waiver. It does not mean an emergency hospitalization, imaging, surgery, medications, laboratory testing or other treatment is free.
Signs Banfield says can require emergency care
- Difficulty breathing or blue-colored tongue, lips or skin
- Serious wounds, trauma or bites
- Known or suspected poisoning
- Obvious severe pain or distress
- Pale or white gums
- Repeated seizures
- Inability to walk normally
- Inability to urinate despite trying
- Serious eye injury
- Facial swelling accompanied by hives
If any situation appears life-threatening, the safest action is to contact an emergency veterinary hospital rather than waiting for a routine Banfield appointment.
Veterinary services available at Banfield
Exact capabilities differ by hospital, but Banfield’s current national and location pages describe a broad range of preventive, diagnostic, surgical and supportive services.
Wellness exams
Nose-to-tail examinations used to evaluate overall health and identify changes over time.
Vaccinations
Routine dog and cat vaccines including rabies, DAPP/parvovirus, Bordetella, FVRCP, FeLV and others when appropriate.
Parasite care
Screening, treatment and preventive products for fleas, ticks, heartworms and other parasites.
Skin & coat problems
Evaluation of itching, allergies, hair loss, hot spots, infections and related dermatologic concerns.
GI problems
Evaluation of vomiting, diarrhea, constipation, digestive discomfort and related concerns, with testing or imaging when indicated.
Orthopedic evaluation
Assessment of limping, arthritis, ligament injuries, fractures and other mobility concerns.
Laboratory testing
Many locations provide in-house bloodwork, urinalysis and parasite testing.
Digital X-rays
Radiography for bones, joints and internal structures; dental digital X-rays are also available at many hospitals.
Dental care
Professional dental cleaning, dental evaluation and additional treatment when indicated.
Spay & neuter
Routine reproductive surgery for eligible dogs and cats.
General surgery
Location pages describe procedures such as wound repair, mass removal, foreign-object surgery and some orthopedic procedures.
Microchipping
Permanent pet identification through an implanted microchip.
In-house pharmacy
Many hospitals dispense prescribed antibiotics, pain medication, parasite prevention and other veterinarian-recommended medicines.
Medical grooming
Selected hospitals provide medically supervised grooming for severe matting, skin disease or pets needing special handling.
End-of-life care
Quality-of-life support, palliative discussions and humane in-office euthanasia are published at participating locations.
Exotic-pet care
Selected hospitals treat rabbits, rodents, reptiles, amphibians, birds and other nontraditional pets.
Canine DNA testing
Some locations publish WISDOM PANEL canine DNA testing for breed ancestry and genetic-health information.
Nutrition guidance
Veterinary guidance based on age, breed, weight, lifestyle and health needs.
Banfield Optimum Wellness Plan costs, benefits and cancellation rules
Benefits Banfield says are included across its current OWP offering
- Unlimited office visits
- Comprehensive examinations
- Routine recommended vaccinations
- Diagnostic testing
- Fecal examinations
- 24/7 Pet Chat
- Virtual-care benefits
- Discount on many non-plan Banfield services and products
- One waived participating emergency/specialty exam fee, up to $300 value
- Yearly payment or 12-month payment option
How much is the OWP discount?
Banfield currently says the discount on many products and services not included in the plan ranges from 5% to 15%, depending on the plan.
It applies to many non-plan Banfield services, parasite-control products and prescriptions. Banfield specifically identifies therapeutic diets and PetSmart services or merchandise among exclusions.
How monthly payments work
When a client chooses monthly payments, Banfield says the first payment and applicable one-time enrollment fee are due when enrollment is confirmed. Remaining payment dates can be set for the 5th, 12th, 19th or 26th of the month.
Is there interest on the 12 payments?
Banfield describes the 12-payment option as monthly installments with no interest fees.
What happens if you cancel early?
Banfield describes OWPs as annual commitments. Its budgeting guidance says that if you cancel early, you can be responsible for the retail value of services already used during the plan year, minus what you have already paid toward the plan.
That makes cancellation different from simply stopping a month-to-month subscription.
What if a pet dies while the plan is active?
Banfield tells clients to contact the plan team to discuss cancellation and any remaining balance. The published cancellation/general-question number is 888-649-2716.
Banfield Access Plan
Banfield also offers a lower-level Access Plan. Current published benefits include:
- Unlimited office visits
- Two comprehensive examinations per year
- One annual heartworm test
- 5% discount on most Banfield products and services
- 24/7 Pet Chat in eligible states
Pet Chat availability
Pet Chat provides round-the-clock text access to a credentialed veterinary professional for eligible plan members. Banfield notes that state telehealth rules can restrict this service, and its current enrollment information says Pet Chat is unavailable in Arkansas.
Does Banfield accept pet insurance?
Yes. Banfield currently states that its hospitals accept most pet insurance plans.
Pet insurance and an Optimum Wellness Plan are different products:
Banfield OWP / Access Plan
- Set annual package
- Includes specified preventive services
- Unlimited office visits
- No deductible
- 5%-15% plan-dependent discount on many additional Banfield services
Pet insurance
- Separate insurance product
- Often designed for illness and injury expenses
- Coverage depends on insurer and policy
- Deductibles, exclusions and reimbursement rules can apply
You can have pet insurance and a Banfield Wellness Plan at the same time. Confirm the exact claim procedure with your own insurer because insurance contracts differ.
What to expect at a Banfield visit
Before leaving home
- Confirm the exact Banfield branch—not just the city.
- Check the current appointment time and visit type.
- Use a secure carrier for cats and suitable small pets.
- Use a secure leash or carrier for dogs.
- Bring prior veterinary records if Banfield does not already have them.
- Bring or list all medications and supplements your pet currently uses.
- Have relevant vaccination history available.
- Write down major symptoms and when they started.
- Keep your phone available during a drop-off appointment.
Drop-off appointments
Banfield says many appointments can be handled as drop-offs. You leave the pet with the veterinary team while you continue with your day. The team may contact you for permission before adding tests or treatment, so the person authorized to approve medical care and costs should remain reachable.
Fecal sample
Banfield’s visit-preparation guidance may ask clients to bring a fresh fecal sample for visits where parasite testing is planned. Follow the specific instructions from your hospital rather than collecting one automatically for every appointment.
Interpretation services
Banfield location pages state that free interpretation is available for more than 350 languages, including ASL, through phone or video interpretation. Tell the hospital before the appointment when possible.
Where to park at Banfield Pet Hospital
Parking is location-specific because Banfield hospitals operate in several formats. Many are inside PetSmart locations; others are in standalone or other retail settings.
Verified parking example: Palm Coast, Florida
Banfield’s current Palm Coast page says the hospital is inside PetSmart at Palm Coast Landing, near East Highway 100 and Belle Terre Parkway, minutes from I-95 Exit 284. It specifically states that free parking is available directly in front of PetSmart.
Palm Coast address: 5270 East Highway 100, Palm Coast, FL 32164.
If your pet has mobility problems
Call the individual hospital before arriving and ask which entrance is easiest. This is especially useful for large dogs with orthopedic problems, pets recovering from surgery, anxious animals, or owners who need accessible parking.
PetSmart locations
When Banfield is inside PetSmart, do not assume the veterinary hospital’s hours match PetSmart’s retail hours. Park for the store location, enter through the appropriate customer entrance and follow Banfield signs inside unless the local hospital gives different instructions.
Banfield medical records, invoices and MyBanfield
The Banfield app and MyBanfield account contain significantly more than appointment information.
Banfield says clients can view:
- Visit summaries
- Diagnoses recorded in Banfield care history
- Medications
- Invoices
- Appointment information
- Pet medical records
The app also allows records to be downloaded and shared with another care provider, which can be useful when a pet needs a specialist, emergency hospital or veterinarian outside Banfield.
Where is my Banfield Client ID?
Banfield says existing clients can find the Client ID in the upper-right area of a Banfield invoice. New clients receive a Client ID after their first appointment.
MyBanfield login problems
If you cannot identify your account email, username or Client ID, Banfield currently lists its MyBanfield/website support line as 877-656-7146.
Banfield prescriptions, pharmacy and medication refills
Many Banfield hospitals have an in-house veterinary pharmacy. Official location pages describe medications such as antibiotics, pain relief products and parasite prevention being dispensed during the veterinary visit when prescribed.
Online prescriptions
Banfield also operates an online pharmacy/shop for eligible prescriptions and pet-health products.
Important current rules include:
- Prescription orders require veterinarian approval.
- The prescription request can be sent to the veterinarian for authorization.
- Prescription medications cannot be shipped to a P.O. Box; a street address is required.
- Some medications, including certain controlled or refrigerated products, may require tracking and a signature.
- Banfield Shop does not accept prescription products for normal return/resale, even when unopened, because of regulatory requirements.
- If the wrong or damaged prescription product arrives, Banfield directs customers to order support promptly.
Online-order and home-delivery support: 888-626-3992.
Banfield Pet Hospital phone numbers and customer service
Banfield does not use one phone number for every issue. The fastest route depends on what you need.
Which number should you use?
Pet has a medical question
Call the hospital that examined the pet, because the local team has access to the visit and treatment context.
Wellness Plan charge
Use the billing/payment line: 866-935-5738.
Cancel a plan
Use the cancellation/general-plan number: 888-649-2716.
Cannot access MyBanfield
Use website/account support: 877-656-7146.
Banfield Pet Hospital map
Because this article covers the national Banfield network rather than one clinic, the map below searches for Banfield Pet Hospital locations. Always confirm the branch name and street address before driving.
Banfield corporate address
Banfield Pet Hospital headquarters
18101 SE 6th Way
Vancouver, WA 98683
The Vancouver headquarters address is administrative and should not be used as a destination for veterinary treatment.
Banfield Pet Chat and virtual veterinary care
Pet Chat
Eligible Optimum Wellness Plan and Banfield Access Plan members can use Pet Chat for 24/7 text-based veterinary guidance. Banfield describes the service as access to credentialed veterinary professionals who can help owners decide what to monitor and whether a pet should be seen.
Pet Chat has no separate per-chat fee for pets enrolled in eligible plans.
You can upload photos and short videos during a Pet Chat conversation when useful.
Virtual visits
Current Optimum Wellness Plan information includes virtual-office-visit benefits. Banfield says virtual visits can support situations such as:
- Medication-use questions
- Preventive-care questions
- Post-procedure discussions
- Reviewing test results or X-rays
- Puppy and kitten guidance
- Non-emergency follow-up care
What Banfield does not publish nationally
A trustworthy hospital guide should be clear about information that simply does not exist as one nationwide figure.
| Question | National answer | Why |
|---|---|---|
| Exact doctor schedule by weekday | Not nationally published | Staffing changes by location and date. |
| Single Banfield consultation fee | No | Published office fees vary by location. |
| Single emergency fee | No | Banfield is not a nationwide 24/7 ER network. |
| Single opening time | No | Each hospital has its own operating hours. |
| Single parking fee | No | Parking depends on the shopping center or clinic site. |
| All 3,600+ veterinarian names on one roster | No central public roster | Doctor names appear across local hospital/profile pages. |
| Exact same services at every hospital | No | Exotics, medical grooming and some procedures are location-dependent. |
This article therefore includes published prices, real branch hours and current official veterinarian examples where the information is available, while avoiding made-up doctor shifts or fees.
Banfield Pet Hospital FAQs
1. How much is a Banfield Pet Hospital office visit?
There is no single nationwide office-visit fee. Current official examples include $60.95 in Mobile, Alabama; $64.95 in Temple, Texas; $89.95 in New Hyde Park, New York; and $91.95 at San Diego Campus Plaza, California. Additional vaccines, tests, medications and treatment cost extra unless covered by an applicable plan or offer.
2. Is Banfield Pet Hospital open 24 hours?
No nationwide 24-hour schedule applies to Banfield. Individual hospitals publish their own hours, and Banfield should not be treated as a national 24-hour emergency-hospital network. For a life-threatening pet emergency, Banfield instructs owners to contact an appropriate emergency veterinary hospital immediately.
3. Does Banfield take walk-ins?
Walk-in capacity varies by hospital. Banfield’s current location finder tells pet owners to call ahead for walk-in availability rather than assuming an open clinic can accept an unscheduled pet immediately.
4. Can I choose a specific Banfield veterinarian?
Yes. Banfield says clients may request a specific veterinarian, depending on availability. Doctor names are published on many local hospital pages, but individual veterinarians’ permanent Monday-through-Sunday schedules are generally not publicly listed.
5. Does Banfield provide emergency veterinary care?
Banfield’s primary model is preventive and general veterinary care rather than a nationwide 24-hour ER network. An open hospital may be able to assess some urgent concerns depending on staffing and capability, but life-threatening emergencies should be taken to an appropriate emergency veterinary hospital without delay.
6. How much are Banfield vaccines?
Prices vary by location. Official examples include dog rabies vaccine estimates of $25.45 in Mobile, $26.40 in Temple and $31.32 at San Diego Campus Plaza. Banfield pricing pages state that vaccinations also require an office visit, and some vaccines may require an additional booster visit.
7. How much does Banfield charge for dental cleaning, spay or neuter?
Published prices vary by market. For example, professional dental cleaning is listed at $359.95 in Mobile, $380.95 in Temple and $491.95 at San Diego Campus Plaza. Dog and cat spay/neuter package prices also differ by location, age, sex and, for some dog packages, weight.
8. Is the Banfield Optimum Wellness Plan pet insurance?
No. Banfield describes the Optimum Wellness Plan as a year-long preventive-care package, not insurance. It bundles specified preventive services, provides unlimited office visits and includes plan-dependent discounts on many additional Banfield products and services.
9. How do I get my pet’s medical records from Banfield?
Banfield clients can use MyBanfield or the Banfield mobile app to view care information such as visit summaries, diagnoses, medications, invoices and appointment information. Banfield says records can also be downloaded and shared with another veterinary provider.
10. What is the Banfield Pet Hospital customer service number?
The number depends on the issue. Wellness Plan enrollment is 866-277-7387, plan billing/payment is 866-935-5738, plan cancellations/general questions is 888-649-2716, online-order/home-delivery support is 888-626-3992, and MyBanfield/website support is 877-656-7146. Medical questions should go to the pet’s local Banfield hospital.
Official information and verification notes
Primary sources used: Banfield Pet Hospital’s current national service pages, hospital location pages, service-pricing pages, veterinarian/team profiles, Optimum Wellness Plan FAQs, Virtual Petcare/Pet Chat information, MyBanfield/mobile-app information, contact page and published terms.
Specific pricing samples checked: Mobile, AL; Temple, TX; New Hyde Park, NY; and San Diego Campus Plaza, CA.
Doctor/team examples checked: South Boston, MA; Davis, CA; Boynton Beach, FL; Stafford, VA; Saratoga Springs, NY; Palm Coast, FL; Hialeah, FL; and Ellicott City, MD.
Important editorial standard: no doctor shift, local fee, emergency availability or parking detail is represented as nationwide unless Banfield itself publishes it nationally.