Westside Veterinary Hospital contact, hours, appointments, pet care services, grooming, boarding, records, billing, and map
Westside Veterinary Hospital is a veterinary clinic in Statesboro, Georgia, located at 201 W Main St, Statesboro, GA 30458. The main phone number is 912-489-1998.
This guide helps pet owners find the right contact route for appointments, wellness care, vaccines, dental care, surgery, grooming, boarding, prescription refills, medical records, payment questions, emergency planning, and directions.
Statesboro, GA 30458.
Use for appointments, questions, refill routing, grooming, boarding, and clinic instructions.
Use when another clinic, boarding facility, or specialist needs records sent by fax.
Use only for non-urgent questions. Call for appointments, sick pets, or time-sensitive care.
Saturday and Sunday are listed as closed. Confirm holiday and staff-training hours before visiting.
The official clinic site says Westside works side by side with Kayce’s Pet Parlor.
About Westside Veterinary Hospital in Statesboro
Westside Veterinary Hospital is a local veterinary clinic serving pets and families in Statesboro, Bulloch County, and nearby Georgia communities.
The official site describes Westside Veterinary Hospital as a family-owned animal clinic founded by Dr. Stan Lee and currently run with Dr. Andy Lee. The practice presents itself as a source for routine veterinary care, medical care, surgical treatment, grooming, and boarding support.
For pet owners, the most useful starting point is the clinic’s main phone number. Call before visiting for appointments, sick-pet instructions, vaccine status, grooming availability, boarding requirements, prescription refills, and current hours.
Contact information and best phone route
Use phone contact for anything time-sensitive. Email and contact forms are better for non-urgent questions.
| Need | Contact | Best use |
|---|---|---|
| Main clinic | 912-489-1998 | Appointments, sick-pet questions, wellness visits, vaccine records, surgery scheduling, grooming, boarding, and general routing. |
| Fax | 912-489-0994 | Sending or receiving veterinary records, vaccine history, lab documents, referral paperwork, or boarding proof. |
| Westsideveterinaryhospital@gmail.com | Non-urgent records questions, administrative questions, or follow-up information. Do not use for emergencies. | |
| Appointment request | Official contact page | Use the clinic’s official contact route, then call if your pet is sick or needs same-day advice. |
| Online forms | Online forms | New patient paperwork, intake forms, and visit-preparation documents when available. |
| Official service list | Services page | Check currently advertised services before booking a visit. |
Westside Veterinary Hospital hours
The official website lists weekday hours and weekend closure. Always confirm holiday or temporary schedule changes before driving over.
| Day | Hours listed online | Planning note |
|---|---|---|
| Monday | 8:00 AM – 5:00 PM | Call early for sick-pet availability or same-day appointment openings. |
| Tuesday | 8:00 AM – 5:00 PM | Good day to schedule wellness, vaccines, dental consults, and routine care. |
| Wednesday | 8:00 AM – 5:00 PM | Ask about doctor availability before planning multi-pet visits. |
| Thursday | 8:00 AM – 5:00 PM | Confirm surgery, dental, boarding, or grooming drop-off times separately. |
| Friday | 8:00 AM – 5:00 PM | Handle refills and records before the weekend because Saturday and Sunday are listed as closed. |
| Saturday | Closed | Use a veterinary emergency hospital if your pet has urgent symptoms. |
| Sunday | Closed | Use emergency veterinary care for serious or worsening symptoms. |
How to schedule an appointment
Call first if your pet is sick, painful, injured, pregnant, vomiting repeatedly, not eating, limping, coughing, or acting suddenly different.
New client checklist
New pet-owner visits go smoother when records and medication details are ready before the appointment.
Bring vaccine history
Bring rabies, DHPP, bordetella, feline vaccines, heartworm testing, deworming, and parasite-prevention history if available.
Bring previous records
Ask your former vet to fax or email records before the appointment, especially if your pet has chronic illness, surgery history, allergies, or recent lab work.
Bring medication details
Bring the bottle or exact name, strength, and dose for heartworm prevention, flea/tick products, pain medications, antibiotics, insulin, seizure medication, or supplements.
Use safe transport
Dogs should arrive on a secure leash. Cats should arrive in a latched carrier. Small pets should be contained safely before entering the clinic.
Emergency and urgent pet-care planning
Westside Veterinary Hospital lists weekday daytime hours, not 24/7 emergency coverage. Pet owners should have an emergency plan before a crisis happens.
| Pet symptom | Best action | Why it matters |
|---|---|---|
| Trouble breathing, blue gums, collapse, or unconsciousness | Go to the nearest emergency veterinarian immediately. | These symptoms can become fatal quickly. |
| Suspected poisoning, toxin exposure, or medication overdose | Call an animal poison hotline or emergency veterinarian immediately. | Bring the package, plant, medication, or chemical name if safe. |
| Repeated vomiting, bloated abdomen, severe pain, or inability to urinate | Seek urgent or emergency care. | These can signal obstruction, bloat, urinary blockage, or other serious illness. |
| Seizures, major trauma, hit by car, deep wound, or heavy bleeding | Go to emergency care immediately. | Your pet may need oxygen, imaging, surgery, fluids, or urgent medication. |
| Ear infection, skin issue, mild limp, vaccine need, wellness concern | Call Westside during open hours. | Routine and non-life-threatening issues can usually be triaged by the clinic team. |
Veterinary services listed by Westside Veterinary Hospital
The official website lists preventive, medical, surgical, dental, diagnostic, grooming, and boarding-related services.
Wellness care and checkups
Routine exams help detect health changes early and keep vaccines, parasite prevention, weight, dental health, and senior-pet needs on track.
Vaccines
Ask the clinic which vaccines are recommended for your dog or cat based on age, lifestyle, travel, boarding, grooming, and exposure risk.
Bloodwork and diagnostics
Bloodwork can help evaluate organ function, infection, anemia, thyroid status, senior health, medication safety, and pre-surgical readiness.
Dental care
Dental visits can address tartar, bad breath, gum disease, pain, tooth loss, extractions, and home-care advice.
Flea, tick, and parasite prevention
Ask for prevention based on your pet’s species, weight, health status, age, travel, and local parasite risks.
Spay and neuter
The service list includes spaying and neutering. Ask about age, weight, pre-op bloodwork, pain medication, and recovery instructions.
Radiology
Radiology can support diagnosis for limping, injury, swallowed objects, chest issues, abdomen concerns, and other medical problems.
Surgery
Westside lists pet surgery services. Call for consultation, estimate, anesthesia information, drop-off time, and post-op care instructions.
Microchipping
Microchipping helps identify a lost pet when the registration information is kept current.
Euthanasia
The official service list includes euthanasia. Call ahead for compassionate end-of-life guidance, appointment timing, and aftercare options.
Grooming and boarding: Kayce’s Pet Parlor and kennels
Westside’s official website lists grooming and kennels/boarding, and says the clinic works side by side with Kayce’s Pet Parlor.
| Need | What to ask | Why it matters |
|---|---|---|
| Grooming appointment | Ask whether the pet needs a veterinary record, vaccine proof, coat-type estimate, drop-off time, pickup time, or special handling note. | Grooming availability, timing, and vaccine requirements can vary. |
| Boarding or kennel stay | Ask about vaccine requirements, medication handling, food instructions, drop-off, pickup, and holiday availability. | Boarding often requires current vaccines and advance reservations. |
| Anxious or senior pet | Tell staff about anxiety, arthritis, heart disease, seizures, diabetes, aggression, pain, or medication needs. | Special handling helps reduce risk during grooming or boarding. |
| Medical grooming concern | Ask whether a veterinarian should examine skin, ears, lumps, mats, hot spots, fleas, wounds, or pain before grooming. | Some grooming problems have medical causes. |
Surgery, dental procedures, anesthesia, and recovery questions
For surgical or dental care, ask about the full visit plan before the appointment date.
Pet medical records, vaccine certificates, and record transfers
Records are important for grooming, boarding, travel, specialist referrals, emergency care, and switching veterinarians.
Prescription refills, food orders, and preventive medications
Refill approval usually depends on current exam status, lab monitoring, medication type, and veterinarian approval.
| Refill type | What to provide | Important note |
|---|---|---|
| Heartworm prevention | Pet name, weight, product name, last heartworm test if known, and quantity requested. | A current heartworm test may be required before approval. |
| Flea and tick prevention | Pet species, weight, product name, dose, and pickup preference. | Dose depends on accurate weight and species. |
| Chronic medication | Medication name, strength, dose, remaining supply, and whether symptoms changed. | Some medications need exams or bloodwork before refill. |
| Prescription food | Food name, bag/can size, quantity, pet name, and pickup timeline. | Special orders may take extra time. |
| Online pharmacy request | Your pet’s name, owner name, medication requested, and pharmacy information. | Clinic approval may be required before a third-party pharmacy ships medication. |
Billing, estimates, payment questions, and visit costs
Veterinary costs vary by exam type, testing, medication, procedure, anesthesia, dental needs, and whether care is urgent.
| Cost question | What to ask Westside | Why it matters |
|---|---|---|
| Routine exam | Ask for the current office-visit or wellness-exam fee. | Vaccines, tests, preventives, and medications are usually separate. |
| Vaccines | Ask which vaccines are due and the price for each vaccine. | A puppy, kitten, adult, senior, boarding pet, or outdoor pet may need a different plan. |
| Dental procedure | Ask for estimate range, pre-op bloodwork, anesthesia, dental X-ray if available, extractions, medication, and recheck cost. | Dental costs often change depending on tooth disease found under anesthesia. |
| Surgery | Ask what is included in the estimate and what could increase the final cost. | Anesthesia, monitoring, pain medication, e-collar, lab tests, and complications can affect price. |
| Grooming or boarding | Ask for current rates, vaccine requirements, cancellation policy, pickup times, and extra-service fees. | Costs can vary by pet size, coat condition, stay length, medication handling, and service type. |
Pet insurance, claim documents, and financing preparation
Most pet insurance plans reimburse the owner after the clinic is paid. Confirm your own policy before assuming coverage.
Ask for an itemized invoice
Pet insurance claims usually need an invoice showing exam, tests, diagnosis, medications, procedures, and payment details.
Ask for medical notes
Insurers may request exam notes, lab reports, vaccine records, and diagnosis details before reimbursement.
Check waiting periods
Insurance may not cover pre-existing conditions, waiting-period events, wellness care, dental disease, or preventive products unless your plan includes them.
Plan for payment at visit
Ask the clinic directly about accepted payment methods and whether any financing option is currently available.
Parking, arrival, and pet safety at the clinic
The clinic is located on W Main St in Statesboro. Call ahead if your pet is anxious, contagious, injured, or hard to move.
Arrival timing
Arrive a few minutes early for check-in, especially for first visits, surgery drop-off, grooming, boarding, or multi-pet appointments.
Dogs
Keep dogs on a secure leash and close to you in the parking area and lobby. Tell staff if your dog is fearful or reactive.
Cats
Bring cats in a latched carrier. Do not carry cats loose in the parking lot or lobby.
Contagious symptoms
If your pet has coughing, diarrhea, vomiting, fever, parvo concern, or suspected contagious illness, call from the car before entering.
Map and directions to Westside Veterinary Hospital
Use this map for basic route planning. Call the clinic if you need entrance instructions, grooming drop-off details, or boarding check-in timing.
Before you go: pet owner checklist
Use this quick checklist for wellness visits, sick visits, grooming, boarding, dental consults, and surgery appointments.
| Visit type | Bring or prepare | Ask before arrival |
|---|---|---|
| Wellness or vaccines | Prior vaccine records, stool sample if requested, medication list, diet name, parasite-prevention history. | Which vaccines are due and what is the estimated cost? |
| Sick pet | Timeline of symptoms, photos/videos, appetite changes, vomiting/diarrhea count, medications, and exposure risks. | Should I come today, wait for an appointment, or go to emergency care? |
| Dental or surgery | Fasting instructions, medication list, pre-op bloodwork plan, pickup contact, recovery area at home. | What is included in the estimate and what could change the cost? |
| Grooming | Vaccine proof, haircut notes, matting concerns, behavior notes, skin/ear problems, pickup plan. | What vaccines are required and when should I drop off/pick up? |
| Boarding | Food, medication instructions, vaccine proof, emergency contact, pickup date, special-care notes. | Are vaccines current and is space available for my dates? |
| Records transfer | Receiving clinic name, email/fax, pet name, owner name, date range, and document type. | Can records be emailed or faxed, and how long will it take? |
Official source checklist for this Westside Veterinary Hospital guide
Use these official clinic pages for final verification because services, hours, staff, forms, grooming, boarding, and contact details can change.
| Official source | What it verifies | When to use it |
|---|---|---|
| Westside Veterinary Hospital official website | Clinic name, address, phone, fax, email, service navigation, featured services, family-owned description, Kayce’s Pet Parlor connection, and hours. | Use first for identity, appointment routing, contact details, and clinic overview. |
| Services | Preventive care, vaccines, bloodwork, dental, flea/tick prevention, parasite prevention, spay/neuter, wellness care, grooming, boarding, microchipping, radiology, surgery, and euthanasia. | Use before booking a service-specific appointment. |
| Veterinary care | General veterinary-care description for Statesboro pet owners and clinic phone route. | Use for routine wellness, sick-pet, and care-planning context. |
| New Patient Center | New patient resources, forms, what-to-expect guidance, and clinic contact details. | Use before a first visit or when transferring records. |
| Online forms | Client forms and intake paperwork when available. | Use before appointments to reduce check-in delay. |
| What to Expect | Visit-preparation and clinic-process guidance. | Use before your first appointment or when bringing a nervous pet. |
| Payment Options | Current payment guidance when available from the clinic. | Use before surgery, dental care, diagnostic testing, boarding, or large estimates. |
| Meet the Staff | Dr. Stan Lee, Dr. Andy Lee, grooming team details, clinic address, phone, email, and hours repeated on the team page. | Use to learn about the veterinary and grooming team. |
| Kayce’s Pet Parlor | Grooming connection and pet-parlor details when available. | Use for grooming-related questions and appointment planning. |
| Contact page | Contact form, appointment request route, location details, and current communication options. | Use for non-urgent appointment or administrative questions. |
Westside Veterinary Hospital FAQs
Common questions about the Statesboro clinic address, phone, hours, services, appointments, emergency care, grooming, boarding, records, and billing.