Warren General Hospital Warren PA: Contact & Patient Info

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Warren PA Hospital Guide · Contact · ER · Patient Services

Warren General Hospital Warren PA contact, emergency care, patient portal, records, billing, visitor information, and map

Warren General Hospital is located at 2 Crescent Park West, Warren, PA 16365. The main hospital phone number is 814-723-4973.

Use this guide to call the correct department, find emergency-care routing, access the patient portal, request medical records, understand billing and financial assistance, check visitor rules, and plan parking or arrival at the Warren campus.

Call Main Hospital Official Website Patient Portal Map & Parking
Emergency warning: If symptoms may be life-threatening, call 911 or go to the nearest emergency department. Do not wait for a website, portal message, or routine callback for chest pain, severe breathing trouble, stroke symptoms, major trauma, uncontrolled bleeding, seizure, poisoning, or sudden severe weakness.
Hospital address 2 Crescent Park West

Warren, PA 16365.

Main phone 814-723-4973

Main switchboard, patient rooms, and department routing.

Emergency care 24/7 ER care

Use 911 for life-threatening symptoms or the Emergency Care Center for urgent hospital-level care.

Medical records 814-726-1907

Use for record-release questions and authorization forms.

Billing 814-726-2330

Patient accounts, balances, payment arrangements, and billing questions.

Patient portal WGH Portal

Use the online portal for current patient record access and digital patient tools.

Start here: what do you need from Warren General Hospital?

Choose the route based on whether this is an emergency, scheduled appointment, records request, bill, visitor question, or department call.

Your need Best contact or tool What to have ready
Life-threatening emergency Call 911 or go to the Emergency Care Center Symptoms, current medications, allergies, ID, insurance card if available, and emergency contact.
Main hospital question 814-723-4973 Patient name, date of birth, department, room number if known, and reason for call.
Medical records 814-726-1907 Patient ID details, dates of service, provider or facility receiving records, and signed authorization when required.
Billing or payment plan 814-726-2330 Account number, statement date, insurance explanation of benefits, and the balance you are asking about.
Financial assistance Financial Counselor through main hospital extension 1325 Bill date, household income information, insurance status, Medicaid/CHIP/Marketplace documentation if applicable.
Imaging scheduling or image release 814-723-5811 Provider order, test type, date requested, prior authorization if required, and image-release destination.
Visitor planning Visitor guide and patient unit Patient unit, patient name, visiting time, mask or PPE guidance, and whether children are allowed on that unit.
Best call script: “I’m calling about Warren General Hospital in Warren, PA. Patient name is ____. Date of birth is ____. I need help with ____. Which department or extension should I use?”

Warren General Hospital phone directory

These numbers are practical starting points for patients and visitors. For a true emergency, call 911.

Department Phone / extension Use it for
Main hospital 814-723-4973 Switchboard, patient rooms, general routing, and hospital departments.
Emergency Care Center 814-723-4973 ext. 1835 Emergency department routing. Call 911 for life-threatening symptoms.
Billing / Patient Accounts 814-726-2330 Hospital bill questions, balances, payment arrangements, and account help.
Medical Records 814-726-1907 Chart copies, record releases, authorization forms, and patient health information requests.
Imaging scheduling and image release 814-723-5811 Imaging appointments, image-release questions, and radiology test coordination.
Laboratory 814-723-5811 Lab-related routing and test-service questions.
Admissions 814-723-4973 ext. 1831 Admission-related questions and hospital registration routing.
Patient concerns or complaints 814-723-4973 ext. 1781 Concerns about care, communication, service, or unresolved patient issues.
Social Services 814-723-4973 ext. 1105 Discharge planning, community resources, post-hospital needs, and family support.
Home Health Care Services 814-726-2853 Home care questions after hospitalization or physician referral.
Extension tip: WGH’s directory says direct extensions can be reached by calling 814-723-4973, then pressing 8 followed by the extension number.

Emergency room and urgent hospital care at Warren General Hospital

Use the Emergency Care Center for serious medical problems that cannot wait for a routine office appointment.

Go now or call 911

Call 911 for chest pain, severe shortness of breath, stroke symptoms, major injury, heavy bleeding, overdose, poisoning, severe allergic reaction, seizure, or sudden severe confusion.

Bring key information

Bring a photo ID, insurance card, medication list, allergies, recent test results if relevant, and names of your doctors or specialists.

Use the ER entrance

For emergency symptoms, use emergency department routing rather than routine outpatient registration unless hospital staff directs you otherwise.

Expect triage

Emergency departments usually treat the most serious conditions first. Arrival order is not always the same as treatment order.

Do not use portal messaging for emergencies: Patient portals are useful for records and routine access, but emergency symptoms need immediate care.

Hospital services and patient-care departments

Warren General Hospital provides inpatient, outpatient, emergency, diagnostic, surgical, rehabilitation, and specialty care services for Warren and surrounding rural communities.

Service area What it may include Patient tip
Emergency care Emergency Care Center access for serious illness, injury, and hospital-level urgent needs. Call 911 for life-threatening symptoms.
Medical / surgical care Inpatient medical care, surgical services, pre-operative and recovery support, and nurse-unit coordination. Ask your surgeon or hospital pre-op team for arrival time, medication instructions, fasting rules, and discharge-driver requirements.
Cancer care Cancer Care Center services and oncology-related outpatient care. Confirm visitor rules because the visitor guide includes special Cancer Center restrictions.
Maternal child health Maternity, labor support, maternal-child unit care, and newborn/family visitation rules. Confirm support-person and sibling rules before arriving.
Behavioral Health / Detox Behavioral Health Unit and detoxification-related visiting rules. Use specific unit guidance because visiting times and appointments are more restricted.
Rehabilitation RehabWorks physical therapy and rehabilitation services. Ask whether you need a physician order, authorization, or scheduled outpatient appointment.
Primary care and Warren Medical Group Family practice and primary-care locations connected to WGH services. Confirm whether you need the hospital number or a specific clinic number before calling.
Home health and social services Home Health Care Services and discharge support for post-hospital needs. Ask discharge planning or Social Services early if you expect home-care, equipment, rehab, or facility-placement needs.

Imaging, laboratory, and diagnostic services

WGH lists a broad range of imaging and diagnostic services. Scheduled outpatient tests usually require a provider order.

Imaging services

WGH lists diagnostic services including CT, MRI, mammography, ultrasound, X-ray, DEXA, nuclear medicine, PET/CT, fluoroscopy, interventional radiology, EEG, and cardiology-related testing.

Scheduling and release

For imaging scheduling or image release, call 814-723-5811. PET/CT scheduling is listed separately through 1-866-251-0710.

Emergency imaging

WGH says imaging is available 24/7/365 for inpatient and emergency room patients needing immediate diagnostic testing.

Lab contact

The telephone directory lists Laboratory at 814-723-5811. Call ahead for outpatient lab timing and order requirements.

Before an imaging appointment: Ask whether fasting, contrast, prior imaging, pregnancy screening, medication restrictions, insurance authorization, or arrival-time instructions apply to your test.

WGH patient portal and digital access

The patient portal is useful for current patient record access, but it does not replace emergency care or full medical-record requests.

Open the WGH Patient Health Portal. Use the portal link from WGH or go directly to the patient health portal sign-in page.
Use the correct portal for your dates of service. WGH portal guidance notes current records are associated with Warren General Hospital and Warren Medical Group visits for dates of service beginning February 1, 2024 and beyond.
Ask for enrollment help if needed. If you have not enrolled or cannot access an account, contact the hospital for portal support instructions.
Use Medical Records for full chart copies. If you need records for visits not available in the portal, older care, legal use, specialists, insurance, or another hospital, contact Medical Records.
Portal safety note: Do not use portal messages for new chest pain, stroke signs, severe breathing trouble, major bleeding, suicidal thoughts, overdose, or other urgent symptoms.

Medical records, release forms, and protected health information

Medical records usually require the right authorization, patient identifiers, and a clear destination for the record release.

Medical Records phone
Record-release forms
WGH posts authorization forms for Warren General Hospital to release protected health information and for other entities to release information to WGH.
Behavioral Health / Drug & Alcohol
WGH posts separate BH/DA authorization forms. Use the correct form when records involve behavioral health or drug and alcohol treatment information.
Image records
For imaging release questions, the Imaging page lists scheduling and image release at 814-723-5811.
What to include
Patient name, date of birth, phone number, dates of service, requested records, receiving provider or facility, and signed authorization if required.
Records request wording: “I need records from Warren General Hospital for dates of service ____ to be sent to ____. Which authorization form should I use, and how long will the release take?”

Billing, payment arrangements, and patient accounts

Hospital bills can involve facility charges, physician charges, insurance processing, deductibles, coinsurance, and separate professional billing.

Billing need Best contact What to ask
Hospital bill question 814-726-2330 Ask Patient Accounts to explain charges, insurance payments, patient balance, due date, and available payment options.
Payment arrangement Patient Accounts / Billing WGH billing guidance says patients who need more than 30 days to pay may call billing for payment arrangements.
Toll-free billing help 1-800-777-9441 Use for billing questions when the local Patient Accounts number is not convenient.
AblePay question Billing / Patient Accounts Ask whether your out-of-pocket balance is eligible and how to use AblePay with your statement.
Radiologist billing MBMS: 866-446-1909 Use when the bill is for professional radiologist services rather than the hospital facility charge.
Financial hardship Financial Counselor through main hospital ext. 1325 Ask for financial assistance application, income guidelines, documents needed, and submission deadline.
Billing tip: Keep your WGH statement, insurance explanation of benefits, and payment confirmation together. Ask whether any physician, radiology, anesthesia, pathology, or emergency physician charges may arrive separately.

Financial assistance, pricing, and cost planning

WGH maintains financial assistance resources for qualifying patients and provides pricing-related patient information.

Free or discounted care

WGH describes financial assistance as free or discounted medical services for qualifying individuals who meet the policy requirements.

Income guideline clue

WGH’s financial assistance summary describes free care and discounted care levels tied to Federal Poverty Income Guidelines and household size.

Application timing

The financial assistance page says individuals may request an application within 120 days of the date of the first bill.

Financial Counselor

For help, contact the Hospital Financial Counselor through 814-723-4973 ext. 1325 or ask at the hospital’s second-floor office.

Cost planning note: Estimated costs can change based on diagnosis, complications, physician orders, insurance processing, separate professional bills, and whether care is emergency or medically necessary.

Visitor hours, unit rules, and check-in guidance

Visitor rules vary by unit and may change based on infection-control guidance, patient condition, and staff approval.

Unit or area Visitor guidance Before you go
MSAC and CCU Visitor guide lists 10 a.m. to 8 p.m. CCU visitors under age 14 require exceptional circumstances and prior approval. Call the unit if the patient is in critical care or if a child visitor is involved.
Behavioral Health Unit Visitor guide lists 6 p.m. to 7 p.m. Alternate hours require psychiatrist or nurse-manager approval. Call first because behavioral health visitation is more restricted.
Detoxification Unit Visitors must make an appointment for the initial visit and follow the department’s visitation policy. Do not arrive without confirming the appointment and policy.
Maternal Child Health Visitor guide lists 2 p.m. to 6 p.m. with accommodations as necessary and at the mother’s discretion; the support person can have 24-hour labor support. Ask about sibling visits, adult supervisor rules, and labor support policy.
Pediatric Unit Parents have no daytime visitation restrictions; one parent or guardian may stay overnight. Other visitors are listed as 10 a.m. to 8 p.m. with parent consent. Confirm consent, overnight rules, and child-visitor expectations.
Surgical Services Patients may receive up to two visitors during pre-operative recovery. Visitors are not permitted during surgery. Ask the surgery team about waiting area, recovery updates, and discharge-driver instructions.
Visitor safety rules: Check in at the nurse’s station before entering a patient room, follow mask or PPE instructions, avoid visiting while sick, and limit travel outside the patient room and waiting areas.

Appointments, referrals, check-in, and what to bring

WGH services may be emergency, inpatient, outpatient, physician-ordered, or clinic-based. The right check-in route depends on the type of visit.

Confirm the department and location. Ask whether your visit is at the main hospital, a Warren Medical Group clinic, Imaging, RehabWorks, lab, surgical services, or another WGH location.
Verify whether a provider order is required. Imaging, lab, rehab, and specialty services may require an order, referral, authorization, or scheduled appointment.
Bring identification and insurance. Bring photo ID, insurance card, medication list, allergy list, referral or order, and any prior records requested by your care team.
Ask about preparation rules. Confirm fasting, medication holds, arrival time, driver requirement, clothing instructions, and whether to bring prior imaging or lab results.
Use the right registration area. Scheduled outpatient visits, emergency visits, admissions, and surgery visits may use different entrances or check-in processes.
Appointment reminder: If you are running late, cannot come, or received conflicting instructions, call the department instead of relying on online general information.

Discharge planning, home care, and after-hospital support

Discharge planning helps patients leave the hospital safely with instructions, medications, follow-up appointments, and needed support.

Ask early

If you expect oxygen, walker, home health, rehab, transportation, nursing facility placement, or medication-cost problems, ask Social Services early.

Know your follow-up plan

Before leaving, confirm the next appointment, medication changes, warning symptoms, wound care, diet, activity limits, and who to call after discharge.

Home health

WGH’s directory lists Home Health Care Services at 814-726-2853. Ask whether a physician order is needed.

Discharge questions

WGH discharge information lists 814-723-3300 as a 24/7 number for health information specialist questions.

Patient concerns, rights, privacy, and complaints

Use patient-concern channels for issues about care, communication, privacy, discharge concerns, or unresolved service problems.

Patient concerns
Call 814-723-4973 ext. 1781 for Patient Concerns or Complaints.
Privacy and records
For protected health information questions, use Medical Records and the privacy notice resources posted by WGH.
During a stay
Start with the nurse, charge nurse, unit manager, or patient-concern contact if a problem happens during hospitalization.
After discharge
Keep names, dates, unit, room number, discharge paperwork, billing statement, and any written instructions when explaining the issue.
Regulatory option
If a complaint involves quality of care or privacy rights, use WGH’s patient-rights resources and appropriate Pennsylvania or federal complaint channels when applicable.

Warren General Hospital location, map, and parking planning

Use the main campus address for routing, but follow hospital signs for emergency, outpatient, visitor, or patient drop-off entrances.

Hospital address

Warren General Hospital
2 Crescent Park West
Warren, PA 16365
Main: 814-723-4973

Use hospital signs for emergency care, outpatient registration, visitor parking, patient drop-off, and department-specific entrances.

Arrival checklist

  • Bring ID, insurance card, medication list, allergies, and provider order if scheduled.
  • Arrive early for registration, forms, and department directions.
  • Use 911 for emergency symptoms that need ambulance response.
  • Ask about mobility help, interpreter needs, hearing assistance, or wheelchair access when scheduling.
  • Check visitor rules before bringing children or multiple visitors.

Nearby patient and visitor planning in Warren PA

Hospital visits are easier when families plan transportation, food, phone access, and discharge needs before arrival.

Food and waiting

WGH patient and visitor resources include food-service and gift-shop information. Check current hours on arrival because hospital service hours can change.

Room phone and communication

The hospital directory lists patient rooms through the main hospital number. Ask the nurse station before calling late or if the patient is resting.

Family updates

Choose one family contact when possible. This helps staff communicate clearly while respecting patient privacy and consent.

Ride home

Surgery, sedation, discharge medications, and some procedures may require a responsible adult driver. Confirm this before the appointment.

Official source checklist for Warren General Hospital Warren PA

Use these official hospital pages for final verification because phone numbers, forms, visitor rules, billing policies, and patient tools can change.

Official source What it verifies When to use it
Warren General Hospital official website Main hospital site, services, patient resources, news, and official hospital navigation. Use first for current hospital updates and service routing.
About Warren General Hospital Main campus address, main phone, and hospital service overview. Use to confirm the Warren PA address and general hospital identity.
Telephone Directory Department numbers and extension instructions for billing, records, imaging, lab, admissions, ER, patient concerns, social services, and more. Use when you need a direct department rather than the main switchboard.
WGH Patient Health Portal Portal sign-in access for patient health information. Use for digital patient access after enrollment.
Medical Records Authorization forms for protected health information and behavioral health/drug and alcohol record release. Use when requesting or transferring records.
Visitor Guide Unit-specific visiting hours, check-in rules, mask/PPE guidance, and visitor restrictions. Use before visiting a patient.
Your Medical Bill Billing questions, payment-arrangement guidance, Patient Accounts contact, toll-free number, and AblePay information. Use for statement questions and payment planning.
Financial Assistance Free and discounted care policy summary, application timing, income-guideline references, and Financial Counselor contact. Use when a patient may qualify for help with emergency or medically necessary care bills.
Imaging Services Imaging services, scheduling and image-release number, fax, PET/CT scheduling, medical-record imaging extension, and radiologist billing number. Use for CT, MRI, ultrasound, X-ray, mammography, PET/CT, and image-release questions.
Critical Access Hospital designation notice Critical Access Hospital designation and 24/7 essential emergency care statement. Use for current rural-hospital designation context.
Independent guide notice: This website does not schedule appointments, provide medical advice, issue medical records, collect hospital payments, update hospital policies, or guarantee real-time department availability. Always verify urgent, clinical, billing, visitor, and records questions directly with Warren General Hospital.

Warren General Hospital Warren PA FAQs

These questions focus on contact details, ER access, patient portal, records, billing, financial assistance, visitor hours, imaging, parking, and patient support.

1. What is the address of Warren General Hospital in Warren PA?
Warren General Hospital is located at 2 Crescent Park West, Warren, PA 16365.
2. What is the main phone number for Warren General Hospital?
The main hospital phone number is 814-723-4973. Use it for the switchboard, general routing, patient rooms, and department extensions.
3. Does Warren General Hospital have emergency care?
Yes. Warren General Hospital provides emergency care through its Emergency Care Center. For life-threatening symptoms, call 911 or go to the nearest emergency department immediately.
4. How do I access the Warren General Hospital patient portal?
Use the WGH Patient Health Portal link from the official hospital website or go to the portal sign-in page. If you need help enrolling or accessing older records, contact the hospital or Medical Records.
5. How do I request medical records from Warren General Hospital?
Call Medical Records at 814-726-1907 and use the proper authorization form. WGH posts general record-release forms and separate Behavioral Health/Drug and Alcohol authorization forms.
6. What number should I call for Warren General Hospital billing?
Call Patient Accounts or Billing at 814-726-2330. WGH also lists a toll-free billing number, 1-800-777-9441, for medical bill questions.
7. Does Warren General Hospital offer financial assistance?
Yes. WGH maintains a financial assistance program for qualifying individuals. Patients can ask for an application and contact the Hospital Financial Counselor through the main number at extension 1325.
8. What are Warren General Hospital visiting hours?
Visiting hours vary by unit. The visitor guide lists MSAC and CCU as 10 a.m. to 8 p.m., Behavioral Health as 6 p.m. to 7 p.m., Maternal Child Health as 2 p.m. to 6 p.m., and other unit-specific rules. Always confirm with the patient unit before visiting.
9. How do I schedule imaging or request images at Warren General Hospital?
For imaging scheduling or image release, call 814-723-5811. Have the provider order, test name, patient details, and receiving provider or facility information ready.
10. Where should visitors park at Warren General Hospital?
Use the main campus at 2 Crescent Park West in Warren, PA, and follow hospital signs for visitor parking, emergency entrance, outpatient registration, patient drop-off, and department-specific directions.