View General Hospital: Address, Phone & Patient Info

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Calgary, Alberta · Hospital Patient Guide · Updated September 2026

Rockyview General Hospital address, phone numbers, emergency care, patient information, parking, and visitor help

Rockyview General Hospital, also called RGH, is an Alberta Health Services hospital at 7007 14 Street SW, Calgary, Alberta T2V 1P9. The main switchboard number is 403-943-3000.

This practical guide helps patients, families, and visitors quickly find the right phone number, map, emergency entrance planning, patient-location desk, registration, parking costs, visiting guidance, outpatient clinic notes, records options, and official source links.

Call Switchboard: 403-943-3000 Emergency Services: 403-943-7000 Official RGH Page Parking Map PDF
Emergency first: For a life-threatening medical emergency, call 911 or go to the nearest emergency department. For non-emergency health advice in Alberta, call 811 Health Link. Do not use a website, email, or general switchboard message when symptoms may be urgent.
Hospital name Rockyview General Hospital

Commonly called RGH. It is part of Alberta Health Services in Calgary.

Address 7007 14 Street SW

Calgary, Alberta T2V 1P9. Use this for GPS, patient drop-off, and parking planning.

Main switchboard 403-943-3000

Use for general hospital connection, department routing, and patient-location assistance.

Emergency department 24/7 service

The hospital provides a 24-hour emergency department. Serious symptoms should not wait.

Patient information 403-943-3515

Direct line for patient-location inquiries and directions to a patient’s whereabouts.

Parking Public paid parking

Parking is available on site. AHS Parking app zone for this site is listed as 6480.

Start here: choose the right hospital action

Use this first table to avoid calling the wrong desk or arriving without the information needed for registration, parking, or patient location.

Need Best action Have ready
Life-threatening emergency Call 911 or go to the nearest emergency department. Patient name, age, symptoms, medication list, allergy list, and health card if available.
Non-emergency health advice Call 811 Health Link before deciding where to go. Symptoms, duration, current medications, pregnancy status if relevant, and recent test results.
Find a patient at Rockyview Call Patient Information at 403-943-3515 or switchboard at 403-943-3000. Patient’s full legal name and any known unit, room, or admission date.
Hospital admission or clinic registration Use Registration at 403-943-7013 for admitting and registration questions. Alberta health card or coverage details, government ID, appointment letter, referral, and contact information.
Parking before a visit Review the AHS parking map and use AHS Parking app zone 6480 if paying by phone. Licence plate, payment card or coins, accessible placard if applicable, and estimated visit length.
Outpatient appointment Follow the appointment letter and call the clinic number printed on your referral or booking notice. Referral, medication list, imaging or lab instructions, fasting instructions, and arrival time.

Rockyview General Hospital phone numbers and contact directory

For urgent symptoms, call 911 first. For hospital routing, patient-location help, registration, and parking, use the numbers below.

Department or service Phone / contact Use it for
Main switchboard 403-943-3000 General hospital routing, department connection, and basic location help.
Emergency Services 403-943-7000 Emergency department service line. For life-threatening emergencies, call 911 instead of waiting on a phone menu.
Patient Information 403-943-3515 direct line; 403-943-3000 switchboard Patient-location inquiries and directions to a patient’s unit or whereabouts.
Registration 403-943-7013 Patient admitting, inpatient registration, ambulatory clinic registration, and emergency department registration questions.
Registration fax 403-943-3728 main; 403-943-7016 emergency Registration-related document routing when directed by the hospital.
Parking office 403-943-3969 Parking office questions, long-stay parking support, and on-site parking-map help.
Parking email ParkingCalgary@healthsharedservices.ca Parking-office questions that do not require immediate clinical help.
Health Link 811 24/7 non-emergency health advice and help deciding whether urgent care, emergency care, or another service is appropriate.
Patient Information hours: Monday to Friday 7:00 am – 3:15 pm; Saturday and Sunday 10:00 am – 6:15 pm. If you cannot reach the direct line, call the switchboard at 403-943-3000 and ask for patient information.

Map, address, arrival, and drop-off planning

Use this map for route planning. For emergency symptoms, follow emergency signage and call 911 when transport by ambulance is safer.

Rockyview General Hospital
7007 14 Street SW
Calgary, Alberta T2V 1P9
Switchboard: 403-943-3000

Use the embedded map for directions only. Hospital entrances, construction, parking rules, and drop-off patterns can change, so follow on-site signage when you arrive.

Emergency arrival

For severe symptoms, go directly to the emergency department entrance or call 911. Do not park far away if the patient cannot safely walk.

Clinic appointment arrival

Bring the appointment letter, health card, ID, medication list, and any fasting or imaging instructions. Allow extra time for parking and wayfinding.

Visitor arrival

Confirm the patient’s unit and whether the patient wants visitors. Calgary-zone visiting is based on patient wishes and care needs rather than fixed posted visiting hours.

Mobility planning

Wheelchair access is listed for the facility. If the patient has mobility limitations, plan a closer drop-off and allow time to reach the correct unit.

Emergency care at Rockyview General Hospital

Rockyview General Hospital provides a 24-hour emergency department. Emergency patients are triaged by urgency, so the sickest and most seriously injured patients are seen first.

Call 911 now
Chest pain, stroke signs, severe trouble breathing, major bleeding, severe trauma, overdose, loss of consciousness, seizure that does not stop, or sudden severe weakness should be treated as emergency-level symptoms.
Go to emergency
Use the emergency department for serious illness or injury that cannot wait for a family doctor, clinic, or scheduled appointment.
Call 811 first
For non-emergency advice, Health Link 811 can help you decide whether to use emergency, urgent care, primary care, pharmacy, or another health service.
Bring essentials
Bring health card, photo ID, medication list, allergy list, recent discharge papers, specialist letters, and phone numbers for emergency contacts.
Emergency wait note: Emergency wait time cannot be guaranteed. Patients are assessed by urgency, and less urgent cases may wait longer when more serious cases arrive.

Registration, admitting, and appointment check-in

Registration handles patient admitting and pre-registration, including inpatient admissions, ambulatory clinic appointments, and emergency department registration.

Read your appointment or admission instructions. Check the date, arrival time, clinic name, floor or room number, fasting instructions, medication rules, and whether someone must drive you home.
Bring identification and coverage information. Bring Alberta health card or other coverage information, photo ID, referral letter, medication list, allergy list, and emergency contact details.
Arrive early for parking and wayfinding. Rockyview is a large acute-care hospital. Give yourself extra time to park, pay, find elevators, and reach the correct clinic or unit.
Ask before going to the wrong desk. If your appointment letter is unclear, call the clinic number on your paperwork, Registration at 403-943-7013, or the switchboard at 403-943-3000.
Registration item Detail Patient tip
Registration phone 403-943-7013 Use for admitting and registration questions, not emergency triage.
Registration location Level 4, Room 4E72 and Room 4101 Confirm with your appointment letter because clinic check-in locations may differ.
Registration office hours Monday to Friday 8:00 am – 3:15 pm Emergency registration is available 24/7 through the emergency department process.
Fax numbers 403-943-3728 main; 403-943-7016 emergency Use fax only when the hospital, clinic, physician office, or insurer specifically requests it.

Patient information, patient location, and family inquiries

The Patient Information service answers patient-location inquiries and helps callers with directions to a patient’s whereabouts.

Best number to find a patient

Call 403-943-3515 direct or 403-943-3000 through switchboard. Have the patient’s full legal name ready.

What they may need

Patient name, spelling, date of birth if requested, unit if known, relationship to patient, and reason for the inquiry.

Privacy limits

Hospitals may limit what they can share by phone. The patient’s consent and privacy rules may affect whether room or condition information can be released.

When to call the unit

Once you know the unit, ask switchboard to connect you. For clinical updates, families may need to coordinate through the patient or designated contact person.

Visiting guidance for patients and families

Calgary-zone hospitals have removed formal visiting hours. Visits are based on the patient’s expressed wishes and care needs.

Before visiting
Confirm the patient wants visitors, ask for the unit or room, and check whether the unit has infection-control, rest, procedure, or care-team restrictions.
At the hospital
Follow posted signs, hand hygiene instructions, masking guidance when present, unit check-in rules, and staff direction.
What to bring
Bring minimal belongings, a phone charger, reading glasses, hearing aids, dentures case, labelled mobility aids, and approved comfort items.
What to avoid
Do not visit when sick. Avoid strong scents, latex balloons if restricted, large groups, loud calls, and food unless the unit confirms it is allowed.
Family communication tip: Ask the patient to choose one main family contact. That person can reduce repeated calls to the nursing station and help share updates with others.

Hospital services and departments patients commonly search for

Rockyview General Hospital is an adult-focused acute-care hospital with inpatient and outpatient services. Referral rules, clinic hours, and eligibility vary by service.

Service area What it generally helps with Important access note
Emergency Services Assessment, treatment, stabilization, and follow-up referral for serious illness or injury. Emergency is 24/7. Patients are triaged by urgency.
Critical Care Severely ill patients who need close monitoring and advanced hospital support. Access is determined by clinical condition and hospital care team.
Urology Adult lower urinary tract examination, follow-up, and selected minor diagnostic or treatment procedures. Some clinics do not accept external referrals; follow your referral or appointment instructions.
Ophthalmology / Eye Clinic Retina, comprehensive ophthalmology, urgent eye care, ocular oncology, neuro-ophthalmology, low vision, and laser services. Referral and urgency rules can vary; bring eye medications and recent reports.
Ambulatory clinics Scheduled outpatient assessments and follow-up services. Bring appointment letter, referral details, medication list, and insurance or coverage details if requested.
Addiction recovery support Complex withdrawal management, treatment planning, counselling, prevention, and connections to community supports. Eligibility can depend on inpatient status and clinical criteria.
Cafeteria services Food and drinks for patients, families, visitors, and staff. Food options may vary by time, construction, unit rules, and patient diet restrictions.
Do not self-refer based only on a services list: Many hospital clinics require a physician referral, discharge follow-up, or specific eligibility. Use your appointment letter or ask the referring clinic before arriving.

Rockyview General Hospital parking fees, app zone, and restrictions

AHS parking details can change, but the public parking PDF lists the following Rockyview parking information.

Parking item Listed detail What to know before you arrive
Parking office location Lot 1, Level P4, Rockyview General Hospital Use for parking questions, pass purchases, and on-site parking support.
Parking office hours Monday–Thursday 8:00 am–12:00 pm and 1:00 pm–4:00 pm; Friday 8:00 am–12:00 pm and 1:00 pm–3:30 pm Closed weekends and statutory holidays.
Parking office phone 403-943-3969 Use for parking-specific questions, not clinical concerns.
Hourly rate $2.50 per half hour or portion Rates apply 24 hours a day, including for public parkers with disability placards.
Daily rate $15.00 for 24 hours Consider daily rate for longer emergency, surgery, or family-support visits.
Weekly and monthly rates $42 weekly; $74 monthly Weekly and monthly passes are available at the parking office with a signed authorization form from the nursing unit or social worker.
Pay by phone AHS Parking app, zone 6480 The app can extend a session remotely and send alerts before expiry.
Pay stations Canadian coins or credit card; no pennies; no change provided Maximum 28 Canadian coins per transaction.
Parkade height restrictions Lot 1: 6 ft 10 in; Lot 9: 7 ft Oversized and propane-powered vehicles may need another parking plan.
Accessible parking Available in Lot 1 parkade near the emergency entrance A valid government-issued placard or licence plate is required. Parking rates still apply.
Long-stay tip: If a family member is admitted for several days, ask the nursing unit or social worker about the authorization form needed for weekly or monthly parking passes.

Records, MyHealth Alberta, payments, and feedback

For hospital records, test results, online payments, and feedback, use official Alberta Health Services and MyHealth Alberta routes.

MyHealth Alberta Account

MyHealth Alberta tools can help patients access personal health information such as immunizations, diagnostic imaging, medications, and lab results when available.

Hospital payments

AHS notes online payment availability for hospital stays, ambulance services, parking citations, parking permits, courses, and selected permits.

Patient feedback

Use the official AHS feedback route for compliments, complaints, service concerns, or patient experience issues.

Patient well wishes

AHS offers patient well-wishes for hospitalized patients. Confirm the patient’s full name and hospital before submitting a message.

Before discharge
Ask for your discharge summary, medication changes, follow-up appointment plan, wound-care instructions, and symptoms that should trigger urgent return.
For test results
Ask who will call, when to expect results, whether results appear in MyHealth Alberta, and what number to call if you do not hear back.
For insurance or work notes
Ask before leaving whether you need an itemized statement, proof of visit, return-to-work note, or follow-up documentation.
For medication safety
Before leaving, confirm medication name, dose, timing, duration, side effects, and whether any old medicines should be stopped.

Official source checklist used for this guide

This article adds practical detail beyond a basic directory listing by organizing official hospital, patient-information, registration, parking, and emergency-navigation details into one usable page.

Source type What it supports Why it matters to users
AHS Rockyview General Hospital page Official hospital name, address, switchboard, facility overview, acute/outpatient care, emergency, critical care, urology, and ophthalmology. Prevents wrong-address or wrong-phone low-value content.
AHS facility profile 24-hour service, emergency department, parking availability, accessibility, and Calgary-zone visiting note. Helps visitors avoid relying only on third-party map snippets.
AHS Patient Information page Patient-location direct line, switchboard backup, fax, location, and service hours. Helps families find a patient without calling unrelated departments.
AHS Registration page Registration phone, admitting function, room locations, office hours, and registration fax details. Helps patients prepare for admission, emergency registration, and outpatient check-in.
AHS parking PDF Parking office, rates, AHS Parking app zone, payment methods, height restrictions, and accessible parking notes. Parking is one of the highest-friction parts of hospital visits and is often missing from basic content.
AHS contact and Health Link resources 911 for life-threatening emergencies and 811 for non-emergency health advice. Adds safety context so users do not treat a guide page as medical triage.
Independent guide notice: USHospitalGuides.com is not Rockyview General Hospital, not Alberta Health Services, not an emergency service, and not a medical provider. Use official AHS pages and phone numbers for final decisions, appointment instructions, parking rates, records access, and emergency care.

Important medical and emergency disclaimer

This page helps with contact, address, map, parking, registration, patient information, and visitor planning. It does not diagnose symptoms or replace medical advice.

Do not delay urgent care. Call 911 or go to the nearest emergency department for life-threatening symptoms. Call 811 Health Link for non-emergency health advice in Alberta.

Rockyview General Hospital FAQs

These FAQs focus on address, phone, emergency care, patient information, registration, parking, visiting, services, records, and safety.

1. What is the address for Rockyview General Hospital?
Rockyview General Hospital is located at 7007 14 Street SW, Calgary, Alberta T2V 1P9.
2. What is the main phone number for Rockyview General Hospital?
The main switchboard number is 403-943-3000. Use it for hospital routing, general connection, and department assistance.
3. Is Rockyview General Hospital emergency open 24 hours?
Yes. Rockyview General Hospital provides a 24-hour emergency department. For life-threatening symptoms, call 911 instead of waiting on a phone menu.
4. What number do I call to find a patient at Rockyview?
Call Patient Information at 403-943-3515 or the main switchboard at 403-943-3000. Have the patient’s full legal name ready.
5. What are the Patient Information hours?
Patient Information is listed Monday to Friday from 7:00 am to 3:15 pm, and Saturday to Sunday from 10:00 am to 6:15 pm.
6. What is the Registration phone number?
Registration can be reached at 403-943-7013. Registration handles admitting, pre-registration, inpatient admissions, ambulatory clinic appointments, and emergency department registration.
7. Does Rockyview General Hospital have fixed visiting hours?
Calgary-zone hospitals have removed formal visiting hours. Visiting is based on the patient’s expressed wishes and care needs, but individual units may still have safety or care-related restrictions.
8. How much is parking at Rockyview General Hospital?
The AHS parking PDF lists public parking at $2.50 per half hour, $15 for 24 hours, $42 weekly, and $74 monthly. Rates can change, so check the current parking PDF before a long visit.
9. What AHS Parking app zone is used for Rockyview?
The AHS parking PDF lists zone 6480 for pay-by-phone parking at Rockyview General Hospital.
10. What services is Rockyview General Hospital known for?
Rockyview General Hospital provides adult-focused acute and outpatient care, including emergency services, critical care, urology, ophthalmology, ambulatory clinics, registration, patient information, cafeteria services, and other hospital programs.