University of IL Hospital & Health: Contact & Patient Info

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Hospital Guide · Chicago IL · UI Health Patient Info

University of Illinois Hospital & Health Sciences System contact guide for patients, visitors, ER care, MyChart, records, billing, parking, and services

University of Illinois Hospital, part of the University of Illinois Hospital & Health Sciences System, is located at 1740 W. Taylor Street, Chicago, IL 60612. The general appointment and information number is 866-600-2273.

This guide helps patients and families find the right UI Health contact route for appointments, emergency care, MyChart, medical records, billing, insurance, visitor hours, parking, pharmacy, language help, accessibility, and discharge planning.

Call 866-600-2273 Official Hospital Page MyChart Map & Directions
Medical emergency? Call 911 or go to the nearest emergency department. Do not use this page, a general contact form, MyChart messaging, email, or online appointment requests for chest pain, stroke signs, severe trouble breathing, uncontrolled bleeding, severe allergic reaction, major trauma, loss of consciousness, suicidal thoughts, or sudden severe weakness.
Hospital name University of Illinois Hospital

Academic medical center hospital within UI Health in the Illinois Medical District.

Address 1740 W. Taylor St.

Chicago, IL 60612.

General info 866-600-2273

Use for appointments, location questions, and hospital access routing.

Hospital operator 312-355-4000

Use for hospital department routing when a direct number is not known.

Medical records 312-996-3350

Use Health Information Management for record-request help and walk-in questions.

Billing 312-996-1000

Use for UI Health billing questions, account questions, payment issues, and estimates.

About University of Illinois Hospital & Health Sciences System

A practical contact and patient-information guide for the UI Health hospital campus in Chicago.

The University of Illinois Hospital is the main hospital location for UI Health, the University of Illinois Hospital & Health Sciences System. It sits in the Illinois Medical District at 1740 W. Taylor Street in Chicago and serves patients through inpatient care, emergency care, specialty care, diagnostic services, pharmacy services, outpatient connections, and academic medical programs.

Because UI Health includes a hospital, clinics, pharmacies, specialty buildings, outpatient locations, and Mile Square Health Centers, the right contact depends on what you need. Patients often need one of five routes first: appointments, MyChart, medical records, billing, or the hospital operator.

Best first-call details: patient full name, date of birth if you are the patient, phone number, appointment date, department name, doctor name, date of service, medical-record request type, billing account number, insurance card, or reason for visiting.

University of Illinois Hospital contact numbers and best use

Use the most specific number you can. It saves time and keeps medical, billing, records, and visitor questions in the right department.

Contact need Number or route Best use
General information / appointments 866-600-2273 Appointments, general UI Health access, location questions, and scheduling route.
Hospital operator 312-355-4000 Department transfers when you do not know the direct number.
Billing 312-996-1000 Bill questions, account issues, payment questions, pricing, estimates, and insurance-billing concerns.
Medical records walk-in help 312-996-3350 Health Information Management, authorization forms, in-person record requests, and record-request status.
Medical records fax 312-413-2822 Faxing authorization forms or record paperwork when current UI Health instructions allow faxing.
Medical records email recordrequest@uic.edu Record-request communication when using the official medical-record instructions.
MyChart help 844-906-9844 Activation code, login, account access, record sharing, and portal help.
Guest Services / complaints 312-355-0101 Compliments, complaints, grievances, care-experience issues, and unresolved safety concerns.
Language and communication services 312-996-3610 Interpreter, communication-access, and language-support questions.
Patient contact during service hours 312-996-1600 Contacting a patient during listed service hours, subject to privacy rules and patient preferences.
Security 312-996-2830 24-hour security issues on campus.
Wheelchair access 312-996-3785 Wheelchair access and mobility support questions.
Contact-form warning: UI Health says the general contact form should be used only for general, non-medical comments or questions. Medical questions, follow-up questions, records requests, and appointment changes should go through MyChart, the physician’s office, medical records, or the appointment line.

Emergency care at University of Illinois Hospital

Emergency needs should be handled by 911 or the emergency department, not by email or online forms.

Situation What to do Why it matters
Life-threatening symptoms Call 911 immediately. Emergency dispatch can start care, advise safe transport, and route you to the correct emergency facility.
Arriving by car for ER care Use the University of Illinois Hospital emergency entrance and follow posted emergency signs. The emergency route is designed for urgent arrival, triage, and nearby emergency parking.
Stroke signs Call 911 for face drooping, arm weakness, speech trouble, sudden confusion, sudden vision changes, severe sudden headache, or sudden weakness. Stroke treatment is time-sensitive.
Chest pain or severe breathing trouble Call 911 instead of driving yourself. Paramedics can monitor and treat while transporting.
Mental-health crisis Call 988, call 911, or go to the nearest emergency department if there is immediate danger. Crisis symptoms need real-time support, not a delayed portal or email response.
Non-emergency care need Use MyChart, appointment scheduling, urgent care, or your physician’s office. The emergency department is not the right route for routine refills, forms, bills, records, or appointment questions.
Do not wait online: MyChart messages, contact forms, and emails are not emergency-response tools. For severe or rapidly worsening symptoms, call 911 or seek emergency care.

Appointments, doctor search, cancellations, and visit preparation

UI Health routes many appointment tasks through the general appointment line and MyChart.

Start with the appointment number or MyChart. Call 866-600-2273 for appointments or use MyChart when scheduling, changing, or canceling is available online.
Choose the right location. UI Health has the hospital, Outpatient Care Center, Specialty Care Building, Eye & Ear Infirmary, Mile Square Health Centers, pharmacies, and other clinics. Ask where to check in.
Verify referral and authorization needs. Specialty care, imaging, surgery, infusion, sleep testing, rehabilitation, and procedures may require a referral, prior authorization, or records review.
Prepare your visit documents. Bring photo ID, insurance card, medication list, allergy list, outside records, referral forms, imaging discs if requested, and payment method.
Use MyChart for pre-visit tasks. MyChart may help with visit details, messages, prescriptions, billing, test results, after-visit summaries, and provider notes.
Call if you will be late or need to cancel. Appointment policies and rescheduling windows can vary by department. Calling early helps avoid missed-care delays.
Appointment call script: “I need an appointment at UI Health. My concern is ____. My insurance is ____. I was referred by ____. Which location should I go to, do I need authorization, what should I bring, and where should I park?”

UI Health MyChart: login, test results, prescriptions, messages, and bills

MyChart is UI Health’s secure patient portal for many non-emergency patient tasks.

MyChart task What it can help with Important note
Appointments Schedule, change, and cancel appointments when the feature is available for your visit type. Call the department or appointment line if the visit is urgent or does not show online.
Care-team messages Send secure non-emergency messages to your care team. Use 911 or emergency care for urgent symptoms.
Prescription refills Request refills and view prescription history when available. Some medications require an appointment, labwork, or provider approval.
Results and notes View test results, after-visit summaries, and provider notes. Some results may require interpretation by your care team.
Billing View and pay bills online through MyChart billing tools. Call billing for account disputes, insurance issues, or payment-plan questions.
Records sharing For eligible records, use Sharing Hub to share your health information. UI Health says MyChart records are available beginning with 9/1/2020 visits, and images/pathology slides require other request routes.
MyChart support: If you need help finding an activation code or accessing your MyChart account, UI Health lists MyChart support at 844-906-9844.

Medical records, imaging records, pathology materials, and release forms

Use UI Health’s official medical-record request page for protected health information, authorizations, and record-delivery options.

Record need Best route What to prepare
View records in MyChart Log in to UI Health MyChart. Activation code if needed, login credentials, and identity verification.
Online medical-record request Use the UI Health online request tool from the medical-records page. Photo ID, patient information, requested date range, delivery preference, and signature.
Walk-in HIM request Health Information Management, 1740 W. Taylor, Admitting Department Suite 1100, Chicago, IL 60612. Photo ID and a completed Authorization to Release Health Information form when required.
Mail request UI Health Health Information Management Dept. MC 772, 833 S. Wood Street, B52, Chicago, IL 60612. Completed authorization, ID copy if required, clear date range, and recipient address.
Fax or email request Fax 312-413-2822 or email recordrequest@uic.edu using the official instructions. Verify the current official page before sending protected health information.
Radiology images Use the separate radiology and imaging instructions on the medical-records page. Imaging date, exam type, body part, provider, destination, and whether images or reports are needed.
Pathology slides or materials Use the separate pathology-material request instructions. Specimen date, accession number if available, requesting provider, destination lab, and authorization.
Records for a deceased relative Follow UI Health’s deceased-patient record instructions. Legal authority documents and death certificate when required.
Record privacy warning: Never send IDs, Social Security numbers, medical records, insurance cards, or signatures to an unverified email address or third-party site. Use the official UI Health records page and confirm the destination before sending protected health information.

Visitor information, patient contact, dining, chapel, gift shop, and Wi-Fi

Visitor rules can vary by unit and patient condition, so confirm before arriving.

General visiting hours
UI Health visitor guidance lists general hospital visiting hours from 8 am to 8 pm, while different inpatient units may maintain different hours.
Contact a patient
To contact a patient during service hours, UI Health lists 312-996-1600. Service hours are listed as weekdays 5:30 am to 9 pm and weekends 8 am to 9 pm.
Check-in
The hospital location page states all visitors must check in at the front desk or concierge.
Chapel / contemplation room
The contemplation room is listed on the second floor of the Atrium and open 24 hours a day. For Pastoral Care services, call 312-996-0296.
Dining
The hospital cafeteria, Taylor Street Café, and Java City coffee shop are listed on the first floor of the hospital.
Gift shop
The gift shop is listed as open 7 days a week from 8 am to 8 pm and open holidays.
Wi-Fi
Complimentary Wi-Fi login information is available at the hospital information desk or by calling 312-996-9434; the network name is listed as UIHealth-WiFi.
Visitor caution: ICU, psychiatry, pediatrics, labor and delivery, isolation, emergency care, surgery recovery, and high-risk units may have different access rules. Always follow nurse, security, and unit instructions.

Parking, valet, public transportation, and drop-off tips

UI Health’s Chicago campus has multiple buildings, parking structures, CTA access, and valet locations. Confirm the best route for your department.

Parking or transit item Official detail Practical tip
Paulina Street Parking Structure 915 S. Paulina St. Use for visitor, patient, and card-access parking when this structure is closest to your destination.
Wood Street Parking Structure 1100 S. Wood St. Useful for hospital, specialty, and connected-campus access depending on your appointment location.
Hospital valet Hospital Atrium at Taylor Street and Wood Street, 1740 W. Taylor St. Valet hours are listed Monday to Friday, 6:30 am to 6:30 pm. Confirm before relying on valet.
Patient discounted parking UI Health lists a discounted patient parking rate of $7 with ticket stamping. Ask the clinic, hospitality station, or concierge where to validate. Inpatient units do not stamp parking tickets.
Weekly/monthly inpatient family parking UI Health lists weekly and monthly rates for families of patients admitted more than one week. Ask the Hospital Concierge Station about the required parking form and access card.
Short drop-off/pickup Visitor guidance says drop-off/pickup parking in front of the hospital is limited to 15 minutes. Use this only for quick assistance, not long appointments or visits.
CTA Pink Line UI Health is near the Polk stop on the CTA Pink Line route. Check CTA updates before travel, especially during weather, construction, or service changes.
Bus stops UI Health lists nearby routes including #12, #157, #7, and #50 locations around the medical campus. Allow extra time for walking between buildings after arrival.
Before driving: Ask your department whether you should park at Paulina, Wood Street, use valet, use hospital drop-off, or go directly to a connected clinic building.

Accessibility, language support, wheelchair access, and communication services

UI Health lists accessibility, language, and communication resources for patients and families who need support.

Language assistance

Tell your care team if you need language assistance. UI Health visitor guidance says professional language and interpreting services are provided free of charge to patients and family members.

Communication services

Call 312-996-3610 for more information about language and communication services.

Wheelchair access

The helpful-number directory lists wheelchair access at 312-996-3785.

Accessible transit

UI Health accessibility guidance notes the CTA Pink Line Polk stop is an ADA-accessible station adjacent to the medical center.

Accessibility call script: “I have an appointment at UI Health on ____. I need wheelchair assistance, interpreter support, accessible parking, or communication accommodations. Which entrance should I use and when should I arrive?”

Billing, MyChart statements, paperless billing, estimates, and payment questions

Billing questions should go to UI Health billing, not the emergency department or general contact form.

Billing need Best route What to have ready
General billing question Call 312-996-1000 or email billinfo@uic.edu. Account number, date of service, patient name, insurance EOB, and statement.
Pay online Use MyChart bill pay or the UI Health pay-a-bill route. MyChart login or guest-payment details, account number, and secure payment method.
Paperless billing Use MyChart Billing Summary and Paperless Preferences. UI Health states all patients with active MyChart accounts are automatically enrolled in paperless billing on June 1, 2025.
Separate bills Compare hospital, pharmacy, lab, professional, or outside bills separately. UI Health notes some paper copies may continue during transition and pharmacy or Advantage laboratory bills may continue separately.
Estimate or price question Use UI Health price transparency and estimate resources. Procedure name, CPT if known, insurance plan, location, provider, and date of service.
No Surprises Act concern Contact UI Health billing if you believe you were wrongly billed. Good Faith Estimate, final bill, insurance EOB, provider name, and date of service.
Billing call script: “I have a UI Health bill. My account number is ____. Date of service is ____. Can you explain whether this is a hospital bill, professional bill, pharmacy bill, lab bill, or other charge, and whether insurance, financial assistance, a payment plan, or an itemized bill applies?”

Insurance, accepted plans, network checks, and authorization

Use UI Health’s accepted-insurance page as a starting point, then confirm final coverage with your own insurance plan.

Check the accepted-insurance page. Confirm whether UI Health participates in your plan type and whether any current plan-specific notices apply.
Call your insurer before scheduled care. Ask whether the hospital, doctor, facility, lab, imaging, anesthesia, pharmacy, and procedure are in network.
Ask about prior authorization. Specialty visits, procedures, imaging, surgery, infusion, rehabilitation, sleep studies, and specialty medications may require approval.
Ask about patient responsibility. Confirm deductible, copay, coinsurance, out-of-pocket maximum, referral rules, and whether a facility fee may apply.
Keep the Explanation of Benefits. Compare the EOB with UI Health billing and call billing if the statement does not match your insurer’s processed claim.
Network caution: A hospital location can be in network while a specific service, physician group, lab, anesthesia, imaging, pharmacy, or specialty medication may have separate coverage rules. Verify before scheduled care when possible.

Financial assistance, uninsured patients, and Good Faith Estimates

UI Health financial-assistance resources are especially important for uninsured patients or patients worried about medical bills.

Financial need Official route What to prepare
Financial assistance Call 312-413-7621 or email getinsured@uic.edu. ID, tax returns if available, pay stubs if available, income-source information, hardship statement, and documents requested by the counselor.
Uninsured-patient help Start with UI Health financial assistance and Get Insured resources. Household information, income documents, address, citizenship/eligibility documents if requested, and bill or appointment details.
Good Faith Estimate Ask scheduling or front desk before non-emergency services scheduled 3 or more days in advance when uninsured or not using insurance. Service name, planned date, provider, location, and whether additional clinical evaluation may be needed.
Potential surprise bill Call UI Health billing at 312-996-1000 or email billinfo@uic.edu. Final bill, estimate, EOB, service date, provider, and payer response.
Payment plan Use MyChart billing or call UI Health billing. Balance, account number, income picture, payment ability, insurance status, and assistance application status.
Financial-assistance note: UI Health says its financial-assistance programs are designed for uninsured patients and do not offer discounts on coinsurance, deductible, or other out-of-pocket expenses for patients with third-party insurance.

UI Health pharmacies, discharge prescriptions, refills, and medication support

UI Health Pharmacies are integrated with UI Health and include hospital-connected pharmacy services for patients and caregivers.

Pharmacy services

UI Health pharmacy resources include prescription services, pharmacy locations, specialty pharmacy services, medication therapy support, immunizations, and medication counseling.

Discharge prescription delivery

UI Health says pharmacies can deliver medications to the bedside before hospital discharge, with pharmacist education on why and how to take medications.

Discharge pharmacy hours

The discharge prescription service is listed Monday through Friday from 9:30 am to 5:30 pm.

Discharge pharmacy contact

Call 312-996-6782 or ask your care team to page #5047 for the discharge pharmacy team.

Coverage help

UI Health says the pharmacy team helps resolve prescription and insurance coverage issues and helps patients understand medication copays.

Medication safety

Before leaving, confirm new medications, stopped medications, changed doses, refill timing, side effects, and which pharmacy will fill each prescription.

Medication safety: Do not stop, restart, double, split, substitute, or share prescription medicine without asking your care team, pharmacist, or prescribing provider.

Hospital services and campus departments

The University of Illinois Hospital location page lists many hospital services and floor-based amenities. Confirm the exact department, building, and check-in point before arriving.

Emergency Room

The hospital service map lists the Emergency Room on the first floor. For emergencies, call 911 or follow ER signage.

Medical Records

Medical Records is listed on the concourse, and HIM walk-in guidance points patients to 1740 W. Taylor, Admitting Department Suite 1100.

Imaging and diagnostics

Hospital services include diagnostic areas such as radiology, non-invasive cardiology, pulmonary function, EKG, stress testing, and echo lab.

Surgery and recovery

The hospital service map lists pre-operative care, anesthesiology, operating rooms, recovery room, pathology, and surgery services.

Women’s and newborn care

The hospital map lists labor and delivery, mother and baby/antepartum unit, neonatal intensive care unit, special care nursery, and obstetrics emergency.

Pediatrics

The hospital service list includes Children’s Hospital/Pediatrics and pediatric intensive care unit areas.

ICU and step-down care

Hospital areas include adult stepdown, medical intensive care, neuro intensive care, neuro step-down, and transplant ICU areas.

Oncology and transplant

The service list includes medical oncology, bone marrow/stem cell transplant unit, transplant ICU, GI/liver unit, and related specialty areas.

Psychiatry

The hospital map lists adolescent psychiatry, adult/clinical psychiatry, and psychiatry research areas.

Connected buildings

The second-floor bridge connects to Eye & Ear Institute, Neuropsychiatric Institute, Outpatient Care Center, Specialty Care Building, and Wood Street Parking Structure.

Department-confirmation rule: Ask for the exact building, floor, suite, entrance, check-in desk, and parking recommendation before a scheduled appointment or procedure.

Discharge planning checklist for patients and caregivers

Use this before leaving UI Health after inpatient care, surgery, ER treatment, observation, childbirth, rehab, transplant care, oncology care, or a specialty procedure.

Review diagnosis and next steps. Ask what was found, what is still pending, which results are final, and which results will appear later in MyChart.
Confirm medications. Ask which medicines are new, stopped, changed, or continued. Ask whether bedside discharge delivery is available before you leave.
Schedule follow-up. Ask which doctor to see, when to go, what labs or imaging are due, and whether the visit is at the hospital, OCC, SCB, Eye & Ear, Mile Square, or another clinic.
Understand warning signs. Ask which symptoms require 911, ER return, same-day doctor call, urgent care, or routine MyChart message.
Get written instructions. Ask for discharge papers, medication list, activity restrictions, wound care, diet instructions, therapy orders, work/school notes, and medical equipment instructions.
Plan transportation and support. Confirm whether the patient can drive, climb stairs, lift, shower, use equipment, manage medications, or needs home health, rehab, oxygen, dialysis, caregiver help, or follow-up labs.
After-discharge danger signs: Call 911 or seek emergency care for severe chest pain, stroke signs, severe breathing trouble, fainting, uncontrolled bleeding, severe allergic reaction, suicidal thoughts, or a rapidly worsening condition.

University of Illinois Hospital map and directions

Use the map for route planning to the hospital at 1740 W. Taylor Street in Chicago. For medical emergencies, call 911 instead of spending time checking directions.

Hospital location

University of Illinois Hospital
1740 W. Taylor Street
Chicago, IL 60612
General information: 866-600-2273
Operator: 312-355-4000

Use this map for the main hospital. Confirm your exact building and entrance because UI Health has multiple connected locations across the medical campus.

Arrival checklist

  • Bring photo ID, insurance card, medication list, allergy list, and appointment details.
  • Bring outside records, imaging, referrals, authorization paperwork, and prior lab results when requested.
  • Ask which entrance, floor, suite, check-in desk, and parking structure to use.
  • For hospital visitors, check in at the front desk or concierge.
  • For emergencies, call 911 or follow emergency department signage.

Official source checklist used for this guide

Use these official UI Health pages for final verification because hospital details can change.

Official source What it verifies When to use it
University of Illinois Hospital location page Hospital address, appointment number, open-24-hours status, 451 licensed beds, Joint Commission accreditation, services, hospital map, and connected campus locations. Use first for hospital identity, directions, hospital services, and campus navigation.
Contact UI Health Appointments, billing contact, medical-record routing, referring-physician links, and general contact-form restrictions. Use before submitting a general question or choosing a contact route.
Helpful Numbers Appointments, billing, medical records, operator, security, guest services, wheelchair access, Wi-Fi, and pharmacy phone numbers. Use for direct phone routing.
UI Health MyChart MyChart features, portal login, registration, appointment functions, messages, refills, test results, after-visit summaries, provider notes, bills, and app guidance. Use for secure online patient tasks and non-emergency care-team communication.
Medical Records Requests Authorization requirements, online record request, HIM walk-in location, phone, hours, mail address, fax, email, MyChart records from 9/1/2020, and deceased-patient record guidance. Use for official medical-record requests.
Visiting a Patient General visiting hours, patient-contact phone, dining, gift shop, chapel, Wi-Fi, visitor check-in, parking note, and accommodations. Use before visiting a patient or calling a patient room.
Parking and Public Transportation Parking structures, valet locations, valet hours and rates, patient discounted parking, weekly/monthly rates, CTA Pink Line, and bus routes. Use before driving, using valet, validating parking, or taking transit.
Billing and Pricing Billing contact, online payment, MyChart billing, paperless billing, price transparency, and billing support resources. Use for bills, payments, statements, estimates, and account questions.
Accepted Insurance Plans UI Health accepted insurance plan information and current plan notices. Use before scheduled care, then confirm final coverage with your insurer.
Financial Assistance Uninsured-patient assistance, financial-assistance contact, application process, required documents, and discount limitations. Use when worried about paying a UI Health bill or applying for assistance.
No Surprises Act and Good Faith Estimates Balance-billing protections, emergency-service protections, Good Faith Estimate rights, and billing-dispute contacts. Use for surprise-billing questions or estimates before non-emergency care.
Discharge Prescription Service Bedside medication delivery before discharge, pharmacist education, coverage help, service hours, phone number, and pager route. Use before leaving the hospital with new prescriptions.
Independent guide notice: This website is not UI Health, University of Illinois Hospital, a medical provider, an emergency department, a patient portal, a billing office, or a medical-records department. Always use official UI Health pages and direct hospital contacts for final patient, visitor, billing, records, insurance, pharmacy, and emergency information.

University of IL Hospital & Health FAQs

These questions focus on the University of Illinois Hospital address, phone number, emergency care, appointments, MyChart, medical records, billing, visitor hours, parking, insurance, and pharmacy.

1. What is the address of University of Illinois Hospital?
University of Illinois Hospital is located at 1740 W. Taylor Street, Chicago, IL 60612.
2. What is the main phone number for UI Health appointments and general information?
The general appointment and information number is 866-600-2273, also shown by UI Health as 866.600.CARE.
3. Is University of Illinois Hospital open 24 hours?
The official hospital location page lists University of Illinois Hospital as open 24 hours, 7 days a week, 365 days a year. For emergencies, call 911 or go to the emergency department.
4. How do I contact the UI Health hospital operator?
The UI Health helpful-number directory lists the hospital operator at 312-355-4000. Use it for department routing when you do not know the direct number.
5. How do I schedule or change a UI Health appointment?
Call 866-600-2273 or use UI Health MyChart when appointment scheduling, changing, or cancellation is available for your visit type. For urgent medical symptoms, call the department or seek urgent or emergency care.
6. How do I access UI Health MyChart?
Use the official UI Health MyChart page to register or log in. MyChart can help with appointments, secure messages, prescription refills, test results, after-visit summaries, provider notes, and bill pay. For MyChart help, call 844-906-9844.
7. How do I request medical records from UI Health?
Use the official Medical Records Requests page. You can request records online, in person at Health Information Management at 1740 W. Taylor, Admitting Department Suite 1100, by mail, by fax at 312-413-2822, or by email at recordrequest@uic.edu when following UI Health instructions.
8. What are the general visiting hours at University of Illinois Hospital?
UI Health visitor guidance lists general hospital visiting hours from 8 am to 8 pm, but different inpatient units may maintain different hours. Visitors must follow front desk, concierge, security, and unit instructions.
9. Where can patients and visitors park at UI Health?
UI Health lists parking structures at 915 S. Paulina St. and 1100 S. Wood St., valet at several campus locations, and CTA access near the Polk stop on the Pink Line. Patients may be eligible for a discounted validated parking rate.
10. Who do I call for UI Health billing questions?
For UI Health billing questions, call 312-996-1000 or email billinfo@uic.edu. Have your account number, date of service, insurance Explanation of Benefits, statement, and patient information ready.