UF Health Ocala Neighborhood: Contact & Patient Info

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Hospital Guide · Ocala FL · Contact & Patient Information

UF Health Ocala Neighborhood Hospital contact, ER phone, patient portal, records, billing, parking, and visit information

UF Health Ocala Neighborhood Hospital is a licensed hospital in Ocala, Florida, with a 24-hour emergency room, inpatient rooms, surgical capability, imaging, and outpatient support services. The hospital is located at 2100 NW 35th Avenue Road, Ocala, FL 34475.

Use this guide to find the correct phone number, understand whether to call 911 or the E.R., prepare for a visit, use MyUFHealth, request records, ask billing questions, check parking, and avoid common patient-information mistakes.

Call E.R.: 352-820-7377 Main Hospital: 352-820-7400 MyUFHealth Login Map & Directions
Medical emergency? Call 911 for chest pain, stroke symptoms, severe breathing trouble, major trauma, uncontrolled bleeding, overdose, severe allergic reaction, seizure, or any condition that may be life-threatening. For hospital E.R. questions when it is safe to call first, use 352-820-7377.
Hospital address 2100 NW 35th Avenue Road

Ocala, FL 34475, near the Northwest Blitchton Road and NW 35th Avenue Road area.

E.R. phone 352-820-7377

Use for non-911 E.R. location or emergency-department questions.

Main hospital phone 352-820-7400

Use for general hospital contact, routing, and department questions.

E.R. hours Open 24 hours

The emergency room is listed by UF Health Emergency Medicine as open 24 hours a day.

Facility type Licensed hospital

FloridaHealthFinder lists the facility type as Hospital and status as Licensed.

Licensed beds 10 acute-care beds

The state facility profile lists 10 licensed acute-care beds.

UF Health Ocala Neighborhood Hospital overview

A practical summary for patients and families looking for contact, E.R., records, billing, and visit information.

UF Health Ocala Neighborhood Hospital is designed as a neighborhood hospital serving Ocala and Marion County with emergency care, inpatient care, surgical capability, diagnostic imaging, outpatient support, rehabilitation access, pre-operative services, and physician office space.

The hospital is not the same as a primary care clinic. For life-threatening issues, use emergency services. For routine appointments, follow-up visits, specialist scheduling, lab draws, rehabilitation, or pain medicine, confirm the correct department and appointment process before arriving.

Best first step: If you are unsure whether your need is emergency care, outpatient care, records, billing, rehab, imaging, or a scheduled specialty visit, call the main hospital number at 352-820-7400 and ask to be routed to the correct department.

Contact directory for UF Health Ocala Neighborhood Hospital

Use the right number depending on whether the question is emergency, general hospital routing, portal support, medical records, or billing.

Need Phone or link Use this for
Medical emergency Call 911 Life-threatening symptoms, ambulance need, severe trauma, stroke symptoms, chest pain, overdose, or breathing trouble.
Emergency room 352-820-7377 UF Health Ocala Neighborhood Hospital E.R. location and non-911 emergency-department questions.
Main hospital contact 352-820-7400 General routing, department questions, patient information routing, and hospital contact.
MyUFHealth portal MyUFHealth login Available test results, bills, messages, appointments, proxy access, and record requests.
Medical records Request through MyUFHealth or ask the hospital for Health Information Management routing. Discharge summary, E.R. note, operative report, imaging, lab result, complete chart, or release to another provider.
Billing and insurance Use MyUFHealth billing messages or call the number shown on your bill. Itemized bill, insurance claim status, payment plan, financial assistance question, or duplicate charge review.
Pain medicine scheduling 352-265-7777 UF Health Pain Medicine scheduling when care is offered at or connected with the Ocala Neighborhood Hospital location.
Phone-number check: Hospital directories sometimes list different numbers for E.R., main hospital, physician offices, outpatient departments, and billing. Match the number to the purpose before calling.

Emergency room information: when to call 911, when to call the E.R., and what to bring

The UF Health Ocala Neighborhood Hospital E.R. is listed as open 24 hours a day and offers emergency services with imaging capabilities.

Call 911 now

Call 911 for chest pain, stroke symptoms, severe shortness of breath, uncontrolled bleeding, major trauma, seizure, loss of consciousness, severe allergic reaction, overdose, or any life-threatening condition.

Go to the E.R.

Use the E.R. for severe pain, serious injury, signs of heart attack or stroke, dehydration, high fever with danger signs, deep cuts, severe abdominal pain, or urgent symptoms that cannot wait.

Call before non-emergency questions

If it is safe to call first, use 352-820-7377 for the E.R. location. Do not delay emergency care to ask billing or portal questions.

Bring essentials

Bring photo ID, insurance card, medication list, allergy list, recent test results if available, discharge papers, and contact information for your primary doctor or specialist.

Symptom or situation Best action Why
Chest pain, stroke signs, severe breathing trouble, major trauma Call 911 Emergency medical services can begin assessment and transport quickly.
Broken bone, severe abdominal pain, deep wound, severe dehydration Go to the E.R. You may need imaging, labs, medication, observation, or a higher level of care.
Mild symptoms, medication refill, routine lab order, work note Call your clinic or use MyUFHealth These may not require emergency-department care and may be handled by your regular care team.
Billing, medical records, portal login, insurance question Use the portal or billing/records route The E.R. team is not the best route for administrative account questions.

Services and departments patients commonly look for

Confirm availability before visiting because outpatient department schedules, lab access, rehabilitation visits, and specialty clinics may change.

Service area What it may include Before you go
Emergency room 24-hour emergency services, evaluation, stabilization, imaging, labs, and transfer/admission decisions. Call 911 for life-threatening symptoms. Use the E.R. phone only when safe.
Inpatient care Licensed acute-care inpatient rooms for patients who need hospital-level monitoring or treatment. Ask the care team about admitting doctor, visiting rules, discharge plan, and MyUFHealth access.
Surgery Scheduled procedures, pre-operative assessment, operating rooms, recovery, and discharge instructions. Confirm arrival time, fasting instructions, medication holds, driver requirement, and insurance authorization.
Imaging State-of-the-art imaging capabilities, with facility information describing X-ray, CT, ultrasound, and MRI resources. Ask whether the test requires an order, prior authorization, contrast, fasting, or a specific arrival time.
Outpatient lab draws UF materials describe an outpatient center for lab draws, but current draw-station status should be confirmed. Call first because UF Pathology Labs has noted temporary closure for the Ocala Neighborhood Hospital draw station.
Rehabilitation UF Health Rehab Center services connected to the Ocala Neighborhood Hospital location. Confirm referral, insurance authorization, therapy schedule, and whether you need to bring imaging or prior notes.
Pain medicine UF Health Pain Medicine lists an Ocala Neighborhood Hospital location and scheduling phone. Call 352-265-7777 to confirm appointment availability, referral needs, and records needed.
Physician offices Physician office space within the hospital campus. Do not assume walk-in access. Confirm the provider, suite, appointment time, and check-in location.
Helpful distinction: The E.R. is open 24 hours, but outpatient services such as lab draws, rehab, pain medicine, imaging appointments, and physician-office visits may have separate schedules.

Before your visit: check-in, documents, medications, and safety

Preparing before arrival can reduce delays, especially for E.R. visits, surgery, imaging, rehab, and specialist appointments.

Confirm the exact department. Ask whether you are going to the E.R., outpatient imaging, surgery/pre-op, rehab, pain medicine, a physician office, or a lab draw station.
Bring identification and insurance. Carry a photo ID, insurance card, prescription card, referral if required, and any authorization paperwork.
Bring a complete medication list. Include prescription medicines, over-the-counter medicines, vitamins, supplements, injections, inhalers, patches, and allergies.
Bring recent records if the visit is new. Bring discharge summaries, imaging reports, lab results, operative notes, EKGs, referral notes, or outside-provider instructions if available.
Use MyUFHealth when possible. Review available test results, visit summaries, messages, bills, and record-request options before and after care.
Ask discharge questions before leaving. Confirm diagnosis, medications, restrictions, follow-up appointment, warning signs, work/school note, and who to call if symptoms worsen.

MyUFHealth patient portal help

MyUFHealth is the main online route for portions of medical records, bills, messages, and patient account tools.

Portal name
MyUFHealth, formerly known as MyChart, provides secure online access to portions of a patient’s UF Health medical record.
Common uses
View available test results, visit information, bills, messages, appointments, and some record-request options.
Records request
MyUFHealth states that complete medical records, including radiology images, may be requested through the Medical Records Department from the MyUFHealth website.
Activation help
If you do not have access, look for an activation code on discharge paperwork or use the MyUFHealth account request route.
Emergency warning
Do not use portal messaging for emergency symptoms. Call 911 or go to the E.R.
Log in to MyUFHealth MyUFHealth FAQ

Medical records: E.R. notes, discharge summaries, imaging, lab results, and complete chart requests

Use the correct records route depending on whether you need a quick portal view or an official release of records.

Record needed Best route What to ask for
E.R. visit summary MyUFHealth or Medical Records request Date of service, discharge summary, provider note, diagnosis, medication list, and follow-up instructions.
Imaging result MyUFHealth for posted report; Medical Records for full release or images Radiology report, images on electronic media if needed, and whether the receiving provider needs direct transfer.
Lab results MyUFHealth or ordering provider Test name, collection date, result release timing, and whether any result requires follow-up.
Operative or procedure report Medical Records request Operative report, anesthesia record, pathology report, implants/devices if any, and discharge instructions.
Complete medical chart Medical Records Department through MyUFHealth or hospital routing Complete chart for specific date range, including E.R., inpatient, imaging, labs, procedure notes, and discharge paperwork.
Records to another doctor Release-of-information request Fax, electronic transfer, or direct provider-to-provider record send with clinic name and contact information.
Records request tip: Give the patient’s legal name, date of birth, dates of service, department, specific document needed, delivery method, and whether the request is for personal use, another doctor, insurance, legal, disability, school, or employer purposes.

Billing, insurance, estimates, and itemized statements

Hospital bills can include facility charges, physician charges, imaging, labs, procedures, observation, inpatient stay, medications, and separate professional services.

Before scheduled care

Ask whether prior authorization is needed, whether UF Health and the specific clinician are in network, and whether you should expect a hospital facility charge.

After emergency care

Review your Explanation of Benefits, hospital statement, physician bill, imaging or lab charge, and MyUFHealth account before paying a confusing balance.

Ask for an itemized bill

If a charge is unclear, request an itemized statement and compare dates of service, diagnosis, procedure, insurance adjustment, and patient responsibility.

Financial help questions

Ask billing about payment plans, financial assistance, charity care screening, insurance rebilling, and supporting documents required.

Billing question Ask this Why it helps
Why did I receive more than one bill? “Is this a hospital facility bill, physician bill, lab bill, imaging bill, or professional service bill?” Hospital-based care may create multiple billing lines or statements.
Is my insurance accepted? “Is UF Health Ocala Neighborhood Hospital in network, and is the specific provider or professional group also in network?” Facility and professional coverage can differ.
Can I get a cost estimate? “Can you provide an estimate for this scheduled test, procedure, rehab visit, or outpatient service?” Estimates help you compare insurance responsibility and out-of-pocket cost.
Can the bill be corrected? “Can this be reviewed for coding, duplicate billing, wrong insurance, missing authorization, or charity-care eligibility?” Errors or missing information can affect your balance.
Insurance caution: Emergency care, observation, inpatient admission, imaging, surgery, and physician services may be billed differently. Always confirm your specific plan and statement with your insurer and UF Health billing.

Location, map, parking, and arrival tips

Plan extra time for parking, registration, security or front-desk routing, and finding the correct department.

UF Health Ocala Neighborhood Hospital

2100 NW 35th Avenue Road
Ocala, FL 34475
E.R.: 352-820-7377
Main: 352-820-7400

Use GPS for 2100 NW 35th Avenue Road, Ocala, FL 34475. If you are going to the E.R., follow emergency entrance signage on arrival.

Arrival checklist

  • Follow E.R. signs for emergency care and use main entrance or department instructions for scheduled care.
  • Bring ID, insurance, medication list, allergy list, referral, and appointment details.
  • For surgery or procedures, confirm fasting, driver, arrival time, and medication instructions.
  • For imaging, ask whether contrast, fasting, lab work, or prior authorization is needed.
  • For rehab or pain medicine, bring referral, imaging reports, outside records, and therapy orders if required.

Nearby UF Health care routes patients often confuse

UF Health has multiple Ocala, Gainesville, and Central Florida care locations. Confirm where your appointment is scheduled before driving.

Care need Possible UF Health route Before you go
Emergency care in Ocala UF Health Ocala Neighborhood Hospital E.R. Call 911 for life-threatening symptoms. The E.R. is listed as open 24 hours.
Pain medicine UF Health Pain Medicine – Ocala Neighborhood Hospital location when available Call scheduling at 352-265-7777 and ask what records or referral are required.
Rehabilitation UF Health Rehab Center – Ocala Neighborhood Hospital Confirm therapy order, insurance authorization, arrival instructions, and exact entrance.
Lab draw UF Health pathology/lab draw station if open Call first because the Ocala Neighborhood Hospital draw station has had temporary closure notices.
Highly specialized Gainesville care UF Health Shands or Gainesville specialty clinics Ask whether your Ocala visit requires follow-up in Gainesville or can be managed locally.

Official source checklist for this hospital guide

Use these sources for final verification because phone numbers, outpatient schedules, lab access, billing routes, portal access, and department availability can change.

Source What it verifies When to use it
UF Health Ocala Neighborhood Hospital Hospital location page, patient-facing details, directions, and current UF Health location information. Use first for official hospital page updates.
UF Emergency Medicine contact locations E.R. address, phone number, 24-hour emergency room listing, and emergency-department location context. Use for E.R. phone and hours verification.
FloridaHealthFinder facility profile State hospital profile, license status, address, licensed beds, accreditation, and AHCA file information. Use for state-regulatory hospital information.
UF Health hospital announcement Facility design details such as inpatient rooms, emergency department rooms, surgical operating rooms, imaging, lab draw area, rehab, pre-op, and physician space. Use for background on the hospital’s planned services and facility scope.
MyUFHealth FAQ Portal access to portions of records, complete-record requests, radiology-image request route, and portal support phone information. Use for patient portal and records guidance.
Pay bill and patient portal information Bill and patient portal routing through MyChart/MyUFHealth for UF Health patient account management. Use when a patient needs bill-payment or portal account direction.
UF Health Pain Medicine locations Pain medicine scheduling and Ocala Neighborhood Hospital location listing. Use before sending patients to pain medicine at this location.
UF Health Pathology Labs draw stations Current draw-station notices, including temporary closure notices affecting Ocala Neighborhood Hospital draw station access. Use before telling a patient lab draw services are open.
Independent guide notice: This website is not UF Health, UF Health Ocala Neighborhood Hospital, FloridaHealthFinder, AHCA, MyUFHealth, an insurer, or a medical provider. Always verify urgent symptoms, appointments, records, billing, insurance, and department schedules with the official hospital, portal, insurer, or care team.

UF Health Ocala Neighborhood Hospital FAQs

These questions focus on contact information, E.R. access, address, records, MyUFHealth, billing, services, parking, lab access, and patient preparation.

1. What is the address of UF Health Ocala Neighborhood Hospital?
UF Health Ocala Neighborhood Hospital is located at 2100 NW 35th Avenue Road, Ocala, FL 34475.
2. What is the phone number for UF Health Ocala Neighborhood Hospital E.R.?
The E.R. phone number listed by UF Emergency Medicine is 352-820-7377. Call 911 instead for life-threatening symptoms or ambulance-level emergencies.
3. What is the main phone number for UF Health Ocala Neighborhood Hospital?
The FloridaHealthFinder facility profile lists the hospital phone number as 352-820-7400. Use this for general routing and non-emergency hospital questions.
4. Is the UF Health Ocala Neighborhood Hospital E.R. open 24 hours?
Yes. UF Emergency Medicine lists the UF Health Ocala Neighborhood Hospital E.R. as open 24 hours a day.
5. Is UF Health Ocala Neighborhood Hospital a licensed hospital?
Yes. FloridaHealthFinder lists UF Health Ocala Neighborhood Hospital as a licensed hospital with 10 acute-care beds and Joint Commission accreditation.
6. What services are available at UF Health Ocala Neighborhood Hospital?
UF Health materials describe emergency services, inpatient rooms, surgical operating rooms, imaging, outpatient lab draw space, rehab, pre-operative services, physician offices, and future expansion space. Always confirm current department availability before visiting.
7. How do I access my UF Health Ocala Neighborhood Hospital records?
Use MyUFHealth for available records and portal tools. MyUFHealth says complete records, including radiology images, can be requested through the Medical Records Department from the MyUFHealth website.
8. How do I pay a UF Health hospital bill?
Use MyUFHealth/MyChart billing tools when available, or call the phone number on your bill. Ask for an itemized statement if you need to compare insurance adjustments, hospital charges, and professional charges.
9. Can I walk in for lab work at UF Health Ocala Neighborhood Hospital?
Call first. UF Health has listed an Ocala Neighborhood Hospital draw station, but UF Pathology Labs has also posted temporary closure information. Confirm current lab draw availability before driving there.
10. What should I bring for a visit?
Bring photo ID, insurance card, medication list, allergy list, referral or order if needed, outside records, recent imaging or lab reports, and MyUFHealth login access if you use the portal.