Trinity Health Oakland Hospital: Contact & Patient Info

by
Pontiac, Michigan · Hospital Patient Guide · Updated September 2026

Trinity Health Oakland Hospital contact, map, emergency room, parking, MyChart, billing, medical records, services, and visitor help

Trinity Health Oakland Hospital is a 486-bed community teaching hospital and Level II trauma center in Pontiac, Michigan. The hospital is located at 44405 Woodward Ave, Pontiac, MI 48341, and the main hospital phone number is 248-858-3000.

This guide is built for patients, visitors, caregivers, and family members who need the correct phone numbers, ER route, Google map, parking and entrance instructions, MyChart help, medical-records workflow, billing support, price estimate guidance, visitor planning, and official Trinity Health links in one place.

Call Main: 248-858-3000 Call ER: 248-758-7000 Official Hospital Page Open MyChart
Emergency warning: For chest pain, stroke symptoms, severe trouble breathing, serious injury, severe bleeding, poisoning, overdose, seizure, loss of consciousness, suicidal crisis, or any condition that feels life-threatening, call 911 or go to the nearest emergency department. Do not wait for MyChart, email, billing, medical records, or a general information page.
Hospital address 44405 Woodward Ave

Pontiac, MI 48341. The campus map also shows 44405 Woodward Avenue, Pontiac, MI 48341-5023.

Main phone 248-858-3000

Use for the hospital operator, visitor questions, department routing, campus directions, and general hospital information.

Emergency Room 248-758-7000

The Oakland Emergency Department and Level II Trauma Center are listed as open 24/7.

Hospital profile 486 beds

Trinity Health describes Oakland Hospital as a 486-bed community teaching hospital and Level II trauma center.

Start here: choose the right Trinity Health Oakland action

Use this table before calling, driving, checking ER wait time, using MyChart, paying a bill, requesting records, or visiting a patient.

Your need Best action Prepare before you act
Life-threatening emergency Call 911 immediately. Do not delay care to compare wait times, parking, forms, or portal messages.
Emergency Room information Call the ER at 248-758-7000 when it is safe to call. Symptoms, start time, age, medications, allergies, and whether the patient can travel safely.
General hospital routing Call the main number at 248-858-3000. Department name, patient name if authorized, appointment date, and exact question.
Specialist or clinic appointment Use Find a Doctor, MyChart, or the department’s direct route. Referral status, insurance card, symptoms, prior records, and preferred location.
Lab appointment Use MyChart scheduling or call the lab location. Doctor’s order, fasting instructions, insurance card, medication list, and exact lab location.
Pay or question a bill Use MyChart bill pay or call 800-494-5797. Statement, account number, date of service, insurance EOB, and payment method.
Request medical records Use MyChart for available records or complete the Oakland medical-record authorization process. Patient details, date range, recipient information, photo ID, and guardianship papers if applicable.
Visit a patient Call 248-858-3000 or check official visitor updates before leaving. Photo ID, patient name/unit, relationship, visitor restrictions, and parking plan.

Trinity Health Oakland Hospital contact information

Use the main phone for operator routing and the ER number only when calling does not delay emergency care.

Contact item Current detail Use it for
Hospital name Trinity Health Oakland Hospital Hospital care, ER, patient routing, visitor planning, records, billing, campus directions, and appointments.
Hospital address 44405 Woodward Ave, Pontiac, MI 48341 GPS, visitor parking, emergency arrival, main entrance, official forms, and medical records.
Main hospital phone 248-858-3000 Hospital operator, department transfer, visitor questions, patient information, and current entrance restrictions.
Emergency Department 248-758-7000 ER contact when calling is safe. Use 911 for life-threatening symptoms.
Inpatient Behavioral Health 248-858-3623 Behavioral health routing when severe mental distress cannot wait for an appointment. Use 911 for immediate danger.
MyChart support 844-982-4278 MyChart login, access, activation, password, and portal-support questions.
Billing customer service 800-494-5797 Billing questions, payment arrangements, financial assistance, online payment help, and account review.
Financial assistance screening 248-858-6196 Oakland-specific Medicaid and government assistance screening route listed by Trinity Health Michigan.
Best calling script: “I’m calling about Trinity Health Oakland Hospital. I need help with __. The patient name is __, date of service or appointment is __, and I need the correct department, entrance, parking, or next step.”

Google map and directions to Trinity Health Oakland Hospital

Use the map for route planning to the Pontiac campus. The official campus map separates the visitor entrance, main hospital entrance, Medical Office Building entrance, emergency entrance, visitor parking, AGC parking, and emergency parking.

Trinity Health Oakland Hospital
44405 Woodward Ave
Pontiac, MI 48341
Main: 248-858-3000

Use this embedded Google map for general routing only. For procedures, imaging, lab work, maternity, ER care, or Medical Office Building appointments, confirm the exact building, entrance, and parking area before leaving.

Emergency route

Follow campus signs for Emergency, Emergency Entrance, and Emergency Parking. The campus map warns that emergency parking is for emergency parking only and has no access to the main hospital.

Visitor route

Use the visitor parking entrance and visitor entrance for routine hospital visits unless the patient’s department gives different instructions.

Main hospital entrance

The campus map identifies a main hospital entrance. Use it for general hospital arrival, admitting, registration, information desk help, and many inpatient/visitor routes.

Medical Office Building

Some appointments may be in the Medical Office Building or lower-level lab/imaging areas, not the main inpatient hospital. Confirm the exact suite before driving.

Parking, entrances, campus map PDF, and first-floor map details

The official Oakland campus map and first-floor map are important because several parking lots and entrances serve different parts of the campus.

Campus item What the official maps show How to use it
Visitor parking Visitor Parking and Visitor Parking Entrance are shown on the campus map. Use for routine visits, patient drop-off, and non-emergency hospital arrival unless instructions say otherwise.
Emergency parking Emergency Parking and Emergency Entrance are shown near the emergency area. Use for ER care. The map warns “Emergency Parking Only” and “No access to main hospital.”
Main hospital entrance Main Hospital Entrance is identified near the main hospital building. Use for main lobby, admitting, registration, visitor guidance, and many scheduled hospital visits.
Medical Office Building Medical Office Building, Medical Office Building Entrance, and Medical Office Building Parking Entrance are listed. Use for MOB appointments, outpatient services, and some physician-office visits.
Alice Gustafson Center Alice Gustafson Center and AGC Parking are shown. Check appointment reminders carefully if your visit says Alice Gustafson Center or AGC.
First-floor amenities First-floor map labels include cafeteria, Joe’s Java, chapel, admitting/registration, gift shop and pharmacy, ATM, vending, restrooms, security, imaging waiting, and outpatient lab/imaging on the lower level. Useful for visitors, caregivers, pre-procedure arrival, and long appointment days.
Current restrictions The campus map says to call 248-858-3000 for current entrance hours, visitor restrictions, and screening protocols. Call before visiting if you are going to a restricted unit, after-hours area, or appointment with special instructions.
Important parking warning: Do not park in emergency parking for a routine hospital visit unless signage or staff directs you there. The official map notes emergency parking only and no access to the main hospital from that area.

Emergency Room, Level II trauma, pediatric emergency care, and ER expansion

Trinity Health Oakland’s Emergency Department and Level II Trauma Center are listed as open 24/7 for adults and children. The ER page also highlights specialized pediatric care through a partnership with University of Michigan C.S. Mott Children’s Hospital.

ER phone

Call 248-758-7000 for the Oakland Emergency Department when calling is safe. Use 911 for severe or life-threatening symptoms.

Current ER features listed

The official ER page lists 39 private treatment rooms, a fast-track area for minor care, a 19-bed observation unit, on-site X-ray and imaging, two trauma bays, and more than 52,000 emergency visits each year.

Adults and kids

The ER page says the Emergency Department and Level II Trauma Center care for adults and children, with pediatric specialty support through C.S. Mott Children’s Hospital.

ER expansion

Trinity Health Oakland is expanding and upgrading the Emergency Department with bigger private rooms, a dedicated pediatric care area, specialized behavioral health unit, faster EMS entrance, smoother check-in, and more trauma bays.

Call 911
Chest pain, stroke symptoms, severe breathing trouble, major trauma, severe bleeding, poisoning, overdose, seizure, loss of consciousness, suicidal crisis, or immediate danger.
Use the ER
Serious or rapidly worsening symptoms, severe pain, head injury, broken bones, dehydration, high-risk infection, mental health crisis, or pediatric emergency symptoms.
Use urgent care
Minor injuries or illnesses that are urgent but not life-threatening, such as many sprains, minor cuts, mild infections, sore throat, flu-like symptoms, or simple urinary symptoms.
Do not use MyChart
MyChart is not an emergency response tool. Use 911, the ER, or urgent phone contact for immediate medical needs.

Oakland ER wait time: how to read it safely

The official ER page links a MyChart wait-time estimate. Trinity Health says the estimate is updated hourly, cannot be guaranteed, and critically ill patients are seen immediately.

Wait-time item Meaning Safe interpretation
Updated hourly The posted number is an estimate that can change. Use only for general planning when symptoms are not life-threatening.
Cannot be guaranteed Patient volume and patient severity can change quickly. Do not delay ER care because a wait time looks long.
Critically ill patients first Triage prioritizes the sickest patients, not the order of arrival. A patient with less severe symptoms may wait while a more critical patient is treated immediately.
Let us know you’re on your way The ER page links this feature through MyChart. Use only if it does not delay calling 911, leaving for the ER, or getting urgent help.
Long wait time prompt The page may suggest searching for other local emergency departments. Only compare alternatives when the patient is stable enough and travel is safe.
Do not self-triage severe symptoms online. Wait times, map listings, reviews, and portal tools are not substitutes for emergency medical evaluation.

Major services at Trinity Health Oakland Hospital

Trinity Health lists comprehensive care at Oakland Hospital, including cardiovascular, stroke, orthopedics, obstetrics, gynecology, cancer care, emergency/trauma, lab, radiology, and maternity services.

Service area What it covers Patient planning note
Emergency and trauma care 24/7 Emergency Department, Level II trauma care, fast-track minor care, observation, on-site imaging, and trauma bays. Use 911 for severe symptoms; use ER phone only when safe.
Cardiovascular care Heart care, advanced diagnostics, A-fib, structural heart disease, emergency cardiology, and related services. Bring medication list, device card, prior test results, and referral details.
Stroke care Stroke evaluation and thrombectomy-capable stroke services noted by Trinity Health Oakland materials. Call 911 for stroke signs and note the time symptoms started.
Orthopedics Orthopedic injuries, conditions, nonsurgical techniques, minimally invasive surgery, and related follow-up. Bring imaging, therapy notes, medication list, and injury timeline.
Maternity and women’s health Obstetrics, gynecology, maternity services, renovated mother baby unit, and women’s health services. Confirm entrance, visitor rules, birth plan, ID, insurance, and when to come in.
Cancer care Trinity Health Cancer Center – Oakland Hospital and oncology services on campus. Confirm treatment location, lab timing, infusion instructions, and insurance authorization.
Lab and imaging On-campus lab work, X-rays, MRI, radiology, and outpatient lab/imaging support. Ask about fasting, contrast, order requirements, MyChart scheduling, and parking/entrance.
Surgery Surgical pavilion, ambulatory surgery center, specialty surgery, anesthesia, and post-op care. Confirm fasting, medication holds, driver requirement, check-in time, and entrance.
Behavioral health Inpatient behavioral health and mental health crisis access on a 24/7 basis. Use 911 for immediate danger. Bring medication list, clinician contacts, and safety information.
Pediatric specialty care Pediatric specialty access through partnership with University of Michigan C.S. Mott Children’s Hospital, including specialties such as cardiology, gastroenterology, hematology/oncology, ophthalmology, orthopedics, and sports medicine. Confirm exact specialist, location, referral, records, and insurance before arrival.

Lab, imaging, pharmacy, cafeteria, and campus amenities

The Oakland care page highlights on-campus lab and imaging, free ground-level parking, and amenities such as a pharmacy, coffee shop, and cafeteria. The first-floor map also labels gift shop and pharmacy, outpatient lab/imaging, cafeteria, Joe’s Java, chapel, admitting/registration, ATM, vending, and restrooms.

Need Official detail Practical step
Lab testing Trinity Health Lab – Oakland Campus is listed at 44555 Woodward Ave, Suite 40 Lower Level, Pontiac, MI 48341. Use MyChart scheduling when available and confirm fasting, order, and exact entrance.
Lab phone 248-858-3258 and 248-858-3688 are listed for the Oakland Campus lab. Call if the order, hours, Saturday route, or location is unclear.
Weekday lab parking The lab page says Monday–Friday: park in the North Parking Lot and enter through the North Medical Office Building Entrance. Confirm current instructions before driving because campus routing can change.
Saturday lab parking The lab page says Saturday: park in the South Parking Lot and follow signage to the Medical Office Building. Check Saturday hours and holiday closures before planning lab work.
Imaging The hospital page lists radiology and a full range of radiology services, including minimally invasive interventional procedures. Ask about appointment time, contrast, metal screening, fasting, pregnancy status, and insurance authorization.
Pharmacy / gift shop The first-floor map labels Gift Shop & Pharmacy. Confirm current hours before relying on the pharmacy or gift shop during evenings, weekends, or holidays.
Food and waiting areas The first-floor map labels cafeteria, Joe’s Java, vending, restrooms, and chapel. Useful for caregivers and long appointments; confirm access if visiting restrictions are active.

Maternity care, mother baby unit, and pediatric specialty care

The Oakland campus highlights maternity care, a renovated mother baby unit, pediatric specialty access, and emergency care for adults and kids.

Birth Center

The hospital’s location page lists Trinity Health Birth Center – Oakland Hospital at 44405 Woodward Ave, Pontiac, MI 48341, with phone 248-858-3525.

Maternity recognition

The Oakland care page says the hospital is recognized as a Best Hospital for Maternity Care by U.S. News & World Report in 2025.

Mother baby unit

The hospital page states the campus includes a recently renovated mother baby unit.

Pediatric specialty care

Through the University of Michigan C.S. Mott Children’s Hospital partnership, the Oakland campus lists pediatric specialty access such as cardiology, gastroenterology, hematology/oncology, ophthalmology, orthopedics, and sports medicine.

Birth visit checklist: Confirm entrance, parking, support-person rules, ID, insurance, birth plan, pediatrician name, medication list, allergies, expected arrival signs, and what to do after hours.

Inpatient behavioral health and mental health crisis access

Trinity Health Inpatient Behavioral Health – Oakland Hospital is listed as open 24 hours, with the message that a hospital can be the safest place when severe mental health distress cannot wait for an appointment.

Call 911
If someone may harm themselves or others, has a weapon, cannot stay safe, has overdosed, is severely confused, or is in immediate danger.
Call behavioral health
Use 248-858-3623 or 248-758-7016 for Oakland inpatient behavioral health routing when appropriate.
Use ER
Use the emergency department when a mental health crisis involves urgent medical risk, overdose, severe agitation, self-harm risk, or unsafe behavior.
Bring information
Medication list, diagnosis history, recent hospitalization notes, therapist or psychiatrist name, safety concerns, substance-use details, and trusted support contact.
Safety first: Do not leave someone alone if they may harm themselves or others. Call 911 for immediate danger.

Trinity Health MyChart login, support, results, refills, messages, eCheck-in, and bills

Trinity Health MyChart is the secure patient portal used for many routine patient tasks. It is not an emergency response tool.

What MyChart can help with

  • Schedule appointments.
  • View your health record and test results.
  • Request prescription refills.
  • Communicate with your care team for basic, non-urgent questions.
  • Pay bills online.
  • Confirm appointments and complete eCheck-in or pre-visit paperwork.
  • Use e-visits, video visits, and the mobile app when available.

MyChart support

For MyChart access questions, call 844-982-4278. Trinity Health lists support as available 7 days a week from 7:00 a.m. to 7:00 p.m.

Activation and signup

You may receive an activation link by text or email during a visit, use an activation code from an After-Visit Summary or billing correspondence, or use self-service signup if your information matches the system.

Proxy access

Proxy access may allow a parent, guardian, or power of attorney to connect to a family member’s information from their own MyChart account. A proxy consent form may be required.

Urgent-message warning: MyChart messaging is for basic, non-urgent questions. For immediate symptoms, call the care location, go to emergency care, or call 911.

Appointments, providers, pre-registration, and procedure preparation

Oakland Hospital appointments may route to the main hospital, Emergency Department, Cancer Center, Birth Center, Medical Office Building, lab, imaging, surgery center, or another Trinity Health Michigan location.

Confirm the exact location. Check whether the visit is at 44405 Woodward Ave, 44555 Woodward Ave, Alice Gustafson Center, Medical Office Building, lab, imaging, cancer center, surgery center, or another Oakland County location.
Confirm entrance and parking. Use visitor parking for routine visits, emergency parking for ER care, and Medical Office Building parking for MOB appointments when instructed.
Check preparation rules. For surgery, imaging, lab work, maternity, infusion, endoscopy, anesthesia, or pre-admission testing, ask about fasting, medication holds, driver requirements, arrival time, and insurance authorization.
Bring documents. Bring photo ID, insurance card, referral, medication list, allergy list, implant/device card, legal documents if needed, and any forms requested by the department.
Use MyChart for routine tasks. Use MyChart for eligible scheduling, appointment details, results, messages, eCheck-in, refills, estimates, and bills. Use phone or emergency care for urgent needs.
Appointment call script: “I have an appointment at Trinity Health Oakland. Can you confirm the exact address, building, suite, entrance, parking lot, arrival time, fasting rules, medication instructions, and whether I need a driver?”

Billing, online payment, price estimates, financial assistance, and separate bills

Hospital bills can involve facility charges, physician charges, imaging, lab, pathology, anesthesia, ambulance, and other service providers. Keep every statement and your insurance explanation of benefits until the account is resolved.

Billing need Official route Prepare first
Pay online Pay through MyChart MyChart login, statement, payment method, account details, and patient date of birth.
Pay as guest MyChart guest pay Billing account information from the statement and payment method.
Billing question 800-494-5797 Statement, account number, date of service, insurance card, EOB, and hospital location.
Payment arrangement or financial assistance 800-494-5797, 9:00 a.m.–5:00 p.m. Income documents, household size, insurance status, account number, and date of service.
Oakland assistance screening 248-858-6196 Ask about Medicaid, government assistance, financial assistance, and documents needed for screening.
Price estimate Use Trinity Health Michigan Request an Estimate through MyChart. Procedure name, location, insurance, provider, date, and whether it is hospital outpatient, inpatient, or professional service.
Pathology billing 800-365-3744 Trinity Health says Southeast Michigan pathology services may be processed by a third party outside MyChart/Epic.
Separate bills Contact the service provider shown on that statement. Hospital, physician, pathology, ambulance, anesthesia, or outside professional bills may arrive separately.
Billing script: “I received a Trinity Health Oakland bill. The account number is __, date of service is __, insurance is __, and I need help with payment, an itemized bill, an estimate, financial assistance, or a separate provider bill.”

Medical records, MyChart records, legal guardian requests, and record transfers

Some information may be available in MyChart, but official copies, third-party releases, legal guardian records, and complete records may require the Oakland medical-record authorization process.

Record need Official route What to prepare
View available records online Trinity Health MyChart Portal login, date of visit, provider name, test name, and proxy access if managing another person’s records.
Request your own records Trinity Health Michigan medical records Authorization for Use or Disclosure of Health Information, patient details, date range, and recipient information.
Legal guardian records Medical-record authorization plus guardianship documents. Provide copies of guardianship papers with the authorization form.
Oakland mailing route Trinity Health Oakland, ATT: Medical Records, 44405 Woodward Ave., Pontiac, MI 48341 Use the current official form and confirm whether upload, mail, or another submission option applies.
Records sent to another provider Use the release form and include the recipient’s details. Recipient doctor or facility name, fax, email, mailing address, date range, and requested record type.
Imaging records from IHA Medical Group practice 734-887-8966 Exam date, imaging type, ordering provider, receiving doctor, and whether images or reports are needed.
Birth or death certificate Use the proper county or city vital-records office, not the standard hospital medical-record request. Legal eligibility, ID, relationship proof, and local vital-records application requirements.
Privacy note: Do not send protected health information through random third-party forms. Use MyChart, official medical-record forms, mail, or approved records channels.

Visitors, patient support, rights, safety, and campus day checklist

Visitor rules can change by unit, patient condition, infection control, construction routing, entrance hours, and screening protocols. The campus map specifically says to call 248-858-3000 for current entrance hours, visitor restrictions, and screening protocols.

Before visiting

Call the hospital or patient’s unit to confirm visitor rules, entrance, parking, patient room, quiet expectations, masking/screening rules, and whether children or extra visitors are allowed.

Bring ID

Bring photo ID, patient name, unit/room if known, your phone, charger, medication list if helping the patient, and any paperwork requested by the care team.

Patient rights

Trinity Health patient-rights materials say patients have rights around respectful care, privacy, medical records review, visitation support, pain management, and participation in care decisions.

Oakland patient relations

Patient-rights materials list Oakland contact 248-858-3180 for patient relations or complaint routing.

Interpreter or communication needs

Ask the hospital for language assistance, accessibility help, deaf or hard-of-hearing support, mobility assistance, or other communication accommodations before or during the visit.

Valuables and belongings

Leave non-essential valuables at home when possible. Ask the unit how to handle glasses, dentures, hearing aids, chargers, mobility devices, and important personal items.

Content gap audit: what generic Trinity Health Oakland pages usually miss

Many ranking pages repeat the name, address, phone number, star rating, and map. A practical patient guide should answer the real tasks people need before care.

Generic content Missing user intent What this guide adds
Address and main phone only No ER number, billing phone, MyChart support, financial assistance, or medical-record workflow. Full contact matrix with real use cases and preparation steps.
Basic map embed No visitor parking, emergency parking, main hospital entrance, Medical Office Building entrance, or AGC parking detail. Campus map interpretation and parking/entrance table.
Hospital service list No explanation of emergency care, pediatric specialty partnership, maternity, lab/imaging, behavioral health, or records after visits. Service sections with what to prepare before arrival.
ER wait-time widget No warning that wait time is estimated, not guaranteed, and critically ill patients are seen immediately. Safe wait-time interpretation and triage warning.
Billing link only No separate-bill warning, pathology billing number, financial assistance phone, AccessOne note, or price-estimate context. Billing table, script, and separate-provider bill explanation.
Medical records link only No Oakland mailing address, legal-guardian paperwork, MyChart-first option, or imaging-record distinction. Records workflow with Oakland-specific routing.

Official source checklist for this Trinity Health Oakland guide

Use these official pages and PDFs for final confirmation before driving, checking wait time, using MyChart, paying a bill, requesting records, or visiting a patient.

Official source What it helps verify When to open it
Trinity Health Oakland Hospital Main hospital address, phone, 24-hour status, 486-bed hospital description, Level II trauma center, services, and related campus locations. Open first for hospital identity and general patient navigation.
Oakland Hospital care page Care overview, free ground-level parking statement, pharmacy, coffee shop, cafeteria, specialty care, maternity recognition, pediatric specialty partnership, and contact block. Open for patient-friendly Oakland campus overview.
Trinity Health Emergency – Oakland Hospital ER phone, ER address, 24/7 hours, wait-time estimate, MyChart arrival notice, Level II trauma center, adult/pediatric care, ER expansion, observation unit, trauma bays, and emergency visits. Open for emergency department details when safe.
Oakland campus map PDF Visitor parking, emergency parking, visitor entrance, main hospital entrance, emergency entrance, AGC parking, Medical Office Building parking, surrounding roads, and entrance-restriction call note. Open before driving if the patient is stable enough for route planning.
Oakland first-floor map PDF Main lobby, admitting/registration, cafeteria, Joe’s Java, chapel, pharmacy/gift shop, security, restrooms, vending, elevators, and outpatient lab/imaging lower level. Open for non-emergency indoor navigation.
Trinity Health Lab – Oakland Campus Lab address, suite, phone numbers, hours, holiday closures, parking, entrance information, and MyChart scheduling route. Open before lab work or blood draw visits.
Trinity Health MyChart Portal use for appointments, results, refills, care-team messages, eCheck-in, bills, health summary, and mobile app. Open for routine patient portal tasks.
Pay your bill MyChart payment, accepted cards, billing phone, payment-arrangement hours, mail-payment address, separate-bill warning, and uninsured discount. Open when paying or questioning a bill.
Financial assistance Financial assistance forms, Oakland screening phone, separate-provider warning, internal payment plan, and AccessOne payment-plan details. Open when hospital bills are difficult to pay.
Medical records Oakland medical-record authorization form, legal guardian instructions, Oakland mailing address, and IHA imaging-record phone. Open when requesting official records or sending records to another provider.
Independent guide notice: USHospitalGuides.com is not Trinity Health, not Trinity Health Oakland Hospital, not MyChart, not an emergency dispatcher, not a medical provider, and not an insurer. Use official Trinity Health pages, the hospital operator, MyChart, billing, medical records, your insurance card, or 911 for final decisions.

Important health and safety notice

This guide helps with contact, location, parking, entrances, visitor planning, MyChart, billing, records, lab, ER routing, and hospital navigation. It does not replace medical advice, emergency triage, insurance approval, legal advice, or official Trinity Health instructions.

For urgent symptoms: Call 911 or go to the nearest emergency department. Do not wait for MyChart messages, email, billing support, records processing, online wait-time estimates, or website updates.

Trinity Health Oakland Hospital FAQs

These questions focus on the exact address, phone number, ER, hours, map, parking, MyChart, billing, medical records, financial assistance, lab/imaging, and visitor planning.

1. What is the address for Trinity Health Oakland Hospital?
Trinity Health Oakland Hospital is located at 44405 Woodward Ave, Pontiac, MI 48341. The official campus map also lists 44405 Woodward Avenue, Pontiac, MI 48341-5023. Use this address for GPS, visitor parking, ER routing, medical records, and hospital paperwork.
2. What is the main phone number for Trinity Health Oakland Hospital?
The main hospital phone number is 248-858-3000. Use it for the hospital operator, department transfers, visitor questions, patient information, campus directions, and current entrance or visitor restriction questions.
3. What is the Trinity Health Oakland Emergency Room phone number?
The Emergency Department phone number is 248-758-7000. Use 911 instead for life-threatening symptoms or unsafe transport.
4. Is Trinity Health Oakland Hospital open 24 hours?
Yes. The official hospital page lists Trinity Health Oakland Hospital as open 24 hours every day. The Oakland Emergency Department and Level II Trauma Center are also listed as open 24/7.
5. Is Trinity Health Oakland Hospital a trauma center?
Yes. Trinity Health describes Oakland Hospital as a Level II trauma center. The Emergency Department page says the Oakland Emergency Department and Level II Trauma Center are open 24/7 for adults and children.
6. Where should visitors park at Trinity Health Oakland?
The official campus map shows Visitor Parking and a Visitor Parking Entrance for routine hospital visits. It also shows Emergency Parking near the Emergency Entrance and warns that emergency parking is for emergency parking only with no access to the main hospital.
7. How do I access Trinity Health MyChart?
Use the official Trinity Health MyChart login page. MyChart can help with appointments, health records, test results, prescription refills, care-team messages, eCheck-in, video visits, and bills. For MyChart help, call 844-982-4278.
8. How do I pay a Trinity Health Oakland bill?
You can pay through Trinity Health MyChart or MyChart guest pay. For billing questions, payment arrangements, or financial assistance, call 800-494-5797. Some related services may send separate bills from other providers.
9. How do I request medical records from Trinity Health Oakland?
Start with MyChart for available records. For official copies, use the Trinity Health Michigan medical-records page and the Oakland authorization form. Oakland mail requests go to Trinity Health Oakland, ATT: Medical Records, 44405 Woodward Ave., Pontiac, MI 48341.
10. What services are available at Trinity Health Oakland Hospital?
Trinity Health Oakland Hospital provides emergency and trauma care, cardiovascular care, stroke care, orthopedics, obstetrics, gynecology, maternity care, cancer care, lab services, radiology, surgery, behavioral health, pediatric specialty care, and related inpatient and outpatient services.