Texas Health Hospital address, phone numbers, patient portal, billing, medical records, and visitor information
Texas Health Hospital usually refers to hospitals in the Texas Health Resources system across North Texas. If you are searching for the commonly requested Dallas hospital, Texas Health Presbyterian Hospital Dallas is located at 8200 Walnut Hill Lane, Dallas, TX 75231, and the main number is 214-345-6789.
Because Texas Health operates multiple hospitals and health campuses, use this page to find the right facility, call the correct department, access MyChart, request medical records, handle billing, check visitor guidance, and prepare for your hospital visit.
8200 Walnut Hill Lane, Dallas, TX 75231.
Main hospital and patient information line.
Use for location, provider, and general Texas Health assistance.
Texas Health hospital bill payment and billing questions.
Health Information Management / Release of Information.
Appointments, preregistration, bills, test results, and records access.
About Texas Health Hospital
Texas Health is a North Texas hospital and healthcare system, so the correct address and phone number depend on the hospital campus you need.
For many searches, “Texas Health Hospital” points to a specific campus such as Texas Health Dallas, Texas Health Fort Worth, Texas Health Plano, Texas Health Arlington Memorial, or another Texas Health hospital. The safest way to avoid the wrong facility is to search by city, ZIP code, doctor name, procedure, or the exact hospital name.
Use the official Texas Health location finder if you are not sure which hospital is connected to your appointment, emergency department visit, imaging test, surgery, maternity stay, rehabilitation service, or bill.
Texas Health Hospital phone directory
Use the right number for the task. Calling the wrong hospital can delay records, billing, scheduling, or patient-location help.
| Need | Phone / official route | What to have ready |
|---|---|---|
| Texas Health Dallas main hospital | 214-345-6789 | Patient name, date of birth if calling about a patient, department, room number if known, or appointment details. |
| Texas Health Contact Center | 877-847-9355 | City, ZIP code, service needed, doctor name, hospital name, or specialty. |
| Billing customer service | 800-890-6034 | Guarantor number from your statement, patient name, service date, and insurance information. |
| Medical records / Release of Information | 855-681-8243 | Patient ID, photo ID, dates of service, facility name, records needed, and where records should be sent. |
| MyChart account help | 682-236-6700 | Your account email, patient identity details, activation issue, proxy access question, or login problem. |
| Hospital cost estimate | 877-773-2368, Option 3 | Hospital name, procedure name or CPT code, insurance company, group plan number, and subscriber ID. |
| Emergency care | Call 911 for life-threatening emergencies | Location, symptoms, age, known diagnosis, medication list, and immediate safety concerns. |
Common Texas Health hospital addresses and phone numbers
These are frequently searched Texas Health hospital campuses. Always confirm the exact department, building, entrance, parking garage, and appointment location before you go.
| Hospital | Address | Main phone | Best use |
|---|---|---|---|
| Texas Health Dallas | 8200 Walnut Hill Lane, Dallas, TX 75231 | 214-345-6789 | Hospital care, ER, oncology, orthopedics, digestive health, neurosurgery, women’s health, and patient services. |
| Texas Health Fort Worth | 1301 Pennsylvania Ave, Fort Worth, TX 76104 | 817-250-2000 | Advanced hospital care, trauma, stroke, heart and vascular, cardiac, and surgical services. |
| Texas Health Plano | 6200 West Parker Road, Plano, TX 75093 | 972-981-8000 | Plano-area hospital care, neurosurgery, stroke, heart and vascular, orthopedic care, and emergency services. |
| Texas Health Arlington Memorial | 800 W Randol Mill Road, Arlington, TX 76012 | 817-960-6100 | Arlington-area hospital care, emergency care, heart services, women’s services, orthopedics, cancer services, and wound care. |
Emergency care at Texas Health hospitals
Emergency departments are for sudden, serious, or life-threatening symptoms. For non-emergency care, use your provider, urgent care, or the Texas Health location finder.
Call 911 first
Call 911 for chest pain, stroke symptoms, severe shortness of breath, major trauma, severe bleeding, poisoning, loss of consciousness, or other life-threatening emergencies.
Use the nearest ER
Do not drive across town for a preferred hospital if symptoms are severe. Emergency response time matters more than hospital preference.
Bring key information
Bring photo ID, insurance card, medication list, allergies, recent discharge papers, and a contact person’s phone number when possible.
After ER care
Use MyChart, discharge instructions, and your primary doctor to review test results, follow-up visits, medications, and warning signs after discharge.
Appointments, preregistration, and scheduling
Scheduling depends on whether you need a hospital procedure, primary care visit, specialist visit, imaging test, mammogram, behavioral health assessment, or emergency care.
Texas Health MyChart patient portal
MyChart is the main digital route for many Texas Health patient tasks.
Medical records and health information requests
Most patients should start in MyChart, but complete hospital records, imaging, billing records, or legal-authorized releases may require a formal request.
| Record need | Best route | Important details |
|---|---|---|
| Visit notes, test results, medications, appointments | Texas Health MyChart | Many records are available directly in the patient portal after login. |
| Full health, imaging, or billing records request | Online Verisma request or release form | Use the patient or patient representative authorization path and include required identification. |
| Request status | Call Release of Information | Call 855-681-8243 or use the Verisma tracking option if you received an access code. |
| Send records to another provider | Have the new provider request records | Texas Health records can be sent directly to the provider when the request meets requirements. |
| Walk-in pickup | Select Texas Health pickup locations | Pickup options include Texas Health Dallas, Texas Health Fort Worth, and Texas Health System Services in Arlington during posted hours. |
Billing, payments, and financial assistance
Texas Health hospital billing is separate from some independent physician, anesthesiology, emergency physician, radiology, or outside provider bills.
Pay a Texas Health bill
Use MyChart or the Texas Health billing page. For payment by phone or billing questions, call 800-890-6034.
Have your guarantor number
The guarantor number from your statement helps billing staff locate the correct account faster.
Financial assistance
Eligible patients may apply online through MyChart for many Texas Health hospital balances or use paper financial assistance forms.
Separate bills
A hospital visit can generate multiple bills. Ask whether a charge is from Texas Health, a physician group, a lab, an ambulance, or another provider.
Cost estimates and hospital charges
Hospital pricing depends on the hospital, procedure, insurance, deductible, network status, medical necessity rules, and coding.
Visitors, patient information, language help, and hospital stay basics
Visitor rules can vary by unit, patient condition, public health guidance, and hospital department.
| Need | What to do | Why it matters |
|---|---|---|
| Find a patient | Call the hospital main number and ask for patient information or the unit. | Privacy rules may limit what staff can disclose by phone. |
| Visit a patient | Check with the unit nurse for visiting hours, quiet time, specialty-unit rules, and age restrictions. | Hospital-wide visitor guidance may differ by ICU, maternity, surgery, behavioral health, or isolation status. |
| Language assistance | Ask hospital staff for interpreter or language assistance services. | Texas Health offers language assistance and services at no cost to patients, families, and guests who need them. |
| Preregistration | Use MyChart eCheck-In when available before scheduled hospital service. | Preregistration can reduce paperwork and help verify insurance and contact information. |
| Birth certificate help | Ask maternity staff or the birth certificate coordinator during the hospital stay. | Birth records and Social Security paperwork are handled through specific hospital and state processes. |
Texas Health Dallas map, address, parking, and arrival tips
Use your appointment confirmation for the exact building and entrance. The main Dallas hospital campus is large.
Texas Health Presbyterian Hospital Dallas
8200 Walnut Hill Lane
Dallas, TX 75231
Main: 214-345-6789
Patient checklist before visiting a Texas Health hospital
Use this checklist for hospital appointments, imaging, surgery, maternity services, outpatient procedures, and follow-up visits.
Before the visit
- Confirm hospital name, building, floor, entrance, and arrival time.
- Complete MyChart eCheck-In or preregistration if available.
- Ask whether fasting, medication holds, or a driver are required.
Bring with you
- Photo ID and insurance card.
- Medication and allergy list.
- Provider order, referral, imaging request, or authorization if required.
For surgery or procedures
- Ask about check-in location, surgery time, visitor policy, payment estimate, and discharge plan.
- Confirm whether you need a responsible adult to drive you home.
After the visit
- Review discharge instructions and warning signs.
- Check MyChart for results, messages, bills, and follow-up appointment details.
Who to call for common Texas Health Hospital questions
This routing guide helps avoid being transferred repeatedly.
| Question | Call or use | Helpful detail to provide |
|---|---|---|
| “Which Texas Health hospital is my appointment at?” | MyChart appointment details or 877-847-9355 | Doctor name, appointment date, specialty, and any order/referral. |
| “Can I visit a patient today?” | Main hospital number and patient’s unit | Patient name, birth date if appropriate, unit, room number, and relationship. |
| “How do I get records?” | MyChart or 855-681-8243 | Dates of service, facility name, record type, recipient, and signed authorization. |
| “How do I pay or dispute a bill?” | MyChart billing or 800-890-6034 | Guarantor number, date of service, hospital name, insurance EOB, and payment plan request if needed. |
| “How much will a procedure cost?” | MyChart cost estimate or 877-773-2368, Option 3 | Hospital name, procedure name/CPT code, insurance company, group number, and subscriber ID. |
| “I cannot log into MyChart.” | 682-236-6700 | Email, activation code issue, proxy access request, or password/login problem. |
Official source checklist
Use these official Texas Health pages to verify phone numbers, hospital locations, billing routes, portal instructions, medical records, and visitor guidance.
| Official source | What it verifies | When to use it |
|---|---|---|
| Texas Health Locations | Hospital, emergency room, doctor office, and other Texas Health facility lookup. | Use when you are not sure which hospital or location you need. |
| Texas Health Dallas | Dallas hospital address, phone number, services, parking, dining, and patient information. | Use for Texas Health Presbyterian Hospital Dallas information. |
| Texas Health Contact Us | Contact categories, Texas Health account/MyChart account help, and contact form guidance. | Use for non-emergency questions when you need routing help. |
| Request Medical Records | MyChart record access, online requests, release forms, mail/fax/email, pickup locations, and records phone number. | Use when requesting health, imaging, billing, or provider-transfer records. |
| Costs & Billing | Bill payment route, billing phone number, MyChart billing access, payment plans, and billing support. | Use for hospital balances, billing questions, and payment options. |
| Financial Assistance | Financial assistance application routes, eligible hospital list, paper applications, and policy links. | Use if a Texas Health balance is difficult to pay. |
| Request an Appointment | MyChart scheduling, provider appointment routes, mammogram scheduling, and Contact Center assistance. | Use before scheduling routine or specialty care. |
| Patient Resources | Preregistration, patient guides, campus maps, visiting hours guidance, fax-number note, language services, and patient rights links. | Use before a hospital visit or stay. |
| Hospital Charge Information | Hospital charge files, cost-estimate phone number, MyChart estimate tool, and estimate information needed. | Use before scheduled procedures or hospital services. |
Texas Health Hospital FAQs
Common questions about Texas Health hospital addresses, phone numbers, MyChart, medical records, billing, visitors, emergency care, and patient information.