Sumner Veterinary Hospital: Vet Care & Contact

Sumner, Washington · 24/7 Veterinary Hospital Guide · Updated September 2026

Sumner Veterinary Hospital contact, 24/7 emergency care, map, appointments, lodging, daycare, grooming, pharmacy, and records help

Sumner Veterinary Hospital is a full-service animal hospital and 24-hour emergency veterinary care facility at 16024 60th Street E, Sumner, WA 98390. The main phone number is 253-863-2258, and the listed email is hospital@sumnervet.com.

This guide is built for pet owners who need fast, practical information: emergency arrival steps, appointment requests, 24-hour hospital access, lodging hours, Camp K9 daycare rules, grooming, payment options, refills, online store, doctor/team details, medical-record preparation, and a Google map in one place.

Pet emergency warning: If your pet has breathing trouble, collapse, seizures, severe bleeding, suspected poisoning, broken bones, major trauma, swollen abdomen, difficulty urinating, foaming at the mouth, loss of consciousness, or extreme pain, call 253-863-2258 immediately or go directly for emergency veterinary care.
Hospital address 16024 60th Street E

Sumner, WA 98390. Use this for GPS, rideshare, emergency arrival, lodging, daycare, grooming, and records.

Main phone 253-863-2258

Use for emergency calls, appointment questions, lodging, daycare, grooming, pharmacy, and general support.

Hospital hours Open 24/7

The hospital lists 24-hour veterinary care and emergency support.

Pets listed Dogs, cats & exotics

Listed pets include cats, dogs, birds, ferrets, rabbits, guinea pigs, hedgehogs, sugar gliders, rats, hamsters, gerbils, snakes, bearded dragons, turtles, and tortoises.

Start here: choose the right Sumner Veterinary Hospital action

Use this quick guide before you call, request an appointment, drive in for emergency care, book lodging, use daycare, schedule grooming, or request a refill.

Your need Best action Prepare before contacting or arriving
Life-threatening pet emergency Call 253-863-2258 if possible, or come directly if calling would delay care. Species, weight, symptoms, start time, toxin risk, medication list, records, and safe transport.
Routine appointment Use the official appointment request form or call the front desk. Owner name, phone, email, pet species, pet name, preferred day/time, and appointment type.
New client visit Complete the New Client Form before the first visit. Owner details, contact preference, emergency contact, pet photo, species, age, breed, sex, microchip, insurance, medical history, and records upload.
Medication refill Use the Refill Request Form or online store when appropriate. Medication name, strength, dose, frequency, remaining supply, pet name, and whether it is in-house, written, or online pharmacy.
Lodging / boarding Call and confirm lodging availability, vaccine status, drop-off timing, food, and medication needs. Rabies, FVRCP or DAPP, Bordetella if dog, current fecal, food portions, medication instructions, and emergency contact.
Camp K9 daycare Ask about daycare screen or assessment before the first day. Age, spay/neuter status, Rabies, DAPP, Bordetella, current fecal, and behavior history.
Grooming Request a grooming appointment and explain the coat, skin, and haircut needs. Vaccine records, coat condition, matting, skin concerns, preferred cut, temperament, and medical restrictions.

Sumner Veterinary Hospital contact information and hours

The hospital is listed as open 24/7, with separate hours for lodging, grooming, and SVH Camp K9. Confirm specific service hours before arrival.

Contact item Current detail Use it for
Hospital name Sumner Veterinary Hospital Emergency care, general practice, exotics, lodging, daycare, grooming, records, payments, and refills.
Address 16024 60th Street E, Sumner, WA 98390 GPS, emergency arrival, lodging/daycare drop-off, grooming, forms, and insurance paperwork.
Phone 253-863-2258 Emergency calls, appointment requests, front desk, lodging, daycare, grooming, payment questions, and refills.
Email hospital@sumnervet.com Non-emergency contact and follow-up questions when email is appropriate.
Emergency advice Call first when possible The hospital recommends calling ahead for emergencies when time allows, so staff can prepare and provide first-aid instructions.
Service Listed hours Planning note
Hospital / veterinary care Open 24/7 Use for emergency care and hospital-level veterinary support. Call first if possible.
Lodging hours 6:00 am – 10:00 pm Confirm drop-off, pickup, late pickup, medication, and food instructions.
Grooming hours 8:00 am – 5:00 pm Book grooming separately and discuss coat, skin, haircut, temperament, and medical needs.
SVH Camp K9 Monday–Friday 6:00 am – 7:00 pm; Saturday 8:00 am – 5:00 pm; Sunday closed Playtime hours are listed as Monday–Friday 8:00 am – 5:00 pm and Saturday 8:00 am – 4:00 pm.
Closed holidays for Camp K9 New Year’s Day, Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Confirm holiday lodging, daycare, and pickup rules before holiday travel.
Late pickup $40 late fee listed Late daycare guests may be transferred to the lodging facility for pickup.

Google map, directions, emergency arrival, and safe check-in

Use the map for route planning to the Sumner, Washington hospital. For emergencies, call first if possible, but do not delay care when your pet is unstable.

Sumner Veterinary Hospital
16024 60th Street E
Sumner, WA 98390
Phone: 253-863-2258

Use this embedded Google map for directions only. Third-party map details can lag behind the official hospital site, so call before non-emergency visits, lodging, daycare, grooming, or special service appointments.

Emergency arrival

Call the front desk when possible. If your pet is unstable, come directly. On arrival, check in so a technician can assess the pet quickly and move unstable patients to treatment.

Dogs

Use a secure leash and keep your dog close. Tell the team if your dog is painful, reactive, coughing, vomiting, limping, or unable to walk.

Cats and exotics

Use a secure carrier. For birds, reptiles, rabbits, ferrets, and small mammals, bring habitat, temperature, diet, and symptom details when relevant.

Bring these details

Bring current medications, allergies, vaccine records, prior diagnostics, recent discharge notes, microchip number, insurance information, and toxin packaging if poisoning is possible.

24/7 emergency veterinary care: when to call, what to expect, and what to bring

Sumner Veterinary Hospital lists 24-hour veterinary care and emergency care. The emergency page says to call ahead when possible, but to come directly when the nature of the emergency does not allow time for a call.

Emergency sign Why it matters Best action
Difficulty breathing Breathing problems can become life-threatening quickly. Call 253-863-2258 and go for emergency care.
Toxic substance or foreign object ingestion Treatment timing may affect outcome and safety. Bring packaging, dose estimate, time of exposure, and product name.
Broken bones, severe lameness, or trauma Pain, bleeding, shock, and internal injury may not be obvious. Limit movement and transport safely.
Vomiting or diarrhea longer than 24 hours Dehydration, infection, blockage, toxin exposure, or metabolic illness may be involved. Call for triage, especially for puppies, kittens, seniors, small pets, or exotics.
Bleeding, cuts, punctures, or wounds Wounds can involve infection risk, internal damage, or hidden punctures. Use gentle pressure if instructed and seek care promptly.
Swollen or tender abdomen Abdominal swelling can be associated with serious or painful conditions. Do not wait for routine scheduling.
Difficulty urinating Urinary obstruction can be a critical emergency, especially in male cats. Call immediately and prepare for emergency evaluation.
Disorientation, seizures, foaming, or loss of consciousness Neurologic signs can signal toxins, trauma, metabolic crisis, or severe illness. Keep your pet safe from falls and seek emergency care.
Before arrival
Call the hospital if possible. Explain species, weight, symptoms, timing, toxin exposure, current medications, allergies, and whether the pet is stable enough for transport.
At check-in
Call or check in at the front desk. A technician may meet you to assess the pet. Unstable pets may be taken to treatment immediately for assessment by an emergency veterinarian.
After stabilization
The emergency veterinarian may discuss diagnostics, treatment options, hospitalization, monitoring, surgery, transfer, or payment planning after immediate stabilization.
Financing access
The official emergency page notes access to a computer to apply for CareCredit and Scratchpay if needed.

Appointments, no-show policy, and first-visit preparation

The official appointment form says the team will reach out to confirm a day and time within two business days. Immediate needs should go through the phone number, not the routine form.

Choose the right route. Use the appointment request form for routine requests. Call 253-863-2258 for emergency care, urgent symptoms, same-day uncertainty, lodging timing, daycare screens, or grooming questions.
Complete appointment details. Be ready to provide name, phone, email, pet species, pet name, requested visit day, preferred time of day, and appointment type such as daycare, lodging, grooming, or other service.
For new clients, complete the New Client Form. The form asks for contact preference, emergency contact, pet information, microchip status, insurance status, reason for visit, refill needs, medical history, records upload, and payment-policy agreement.
Cancel early if you cannot attend. The hospital lists a 24-hour cancellation/reschedule policy. Missed appointments or cancellations with less than 24-hour notice may be treated as no-show/cancellation issues and may result in the exam fee.
Prepare records and questions. Bring vaccine records, previous diagnostics, medication list, allergy list, diet details, behavior notes, insurance information, and photos or videos of symptoms.
Phone script: “Hi, I need help for my pet. Species is __, age is __, symptoms started __, current medications are __, and I can send records. Should this be emergency care, urgent care, a routine appointment, lodging, daycare, grooming, or a refill request?”

Veterinary services available at Sumner Veterinary Hospital

The official service menu covers emergency care, wellness, dentistry, diagnostics, surgery, laparoscopy, end-of-life care, lodging, grooming, daycare, acupuncture, rehabilitation, holistic/therapy services, arthritis care, and travel certificates.

Service area What it covers Pet-owner preparation
24/7 emergency care Urgent and emergency cases, triage, stabilization, diagnostics, treatment planning, and hospitalization when needed. Call first if possible; bring medication list, toxin packaging, records, insurance, and safe carrier/leash.
Wellness and preventive care Exams, vaccines, parasite prevention, microchipping, age/lifestyle planning, and preventive monitoring. Bring vaccine history, diet, preventives, stool sample if requested, and behavior or appetite changes.
Diagnostics Diagnostic services for faster answers, including allergy evaluation and referrals when specialist care is needed. Ask whether fasting, urine, stool, prior lab reports, imaging, or sedation planning is needed.
Surgery and laparoscopy Soft tissue surgery, spay/neuter, surgical planning, and minimally invasive options where appropriate. Ask about estimate, anesthesia, fasting, pre-op lab work, discharge time, medications, e-collar, and recheck plan.
Dentistry Dental care and oral-health support. Ask whether dental radiographs, bloodwork, cleaning, extractions, pain medication, or staged care may be needed.
Exotic-pet care Listed pets include birds, ferrets, rabbits, guinea pigs, hedgehogs, sugar gliders, rats, hamsters, gerbils, snakes, bearded dragons, turtles, and tortoises. Bring species, age, diet, enclosure, temperature, humidity, UVB, substrate, appetite, stool/urine changes, and handling concerns.
Travel certificates Domestic and international travel certificates for healthy pets through a federally accredited veterinary practice. Start early, check airline/destination rules, confirm rabies and age requirements, and ask about certificate timing.
Rehabilitation, acupuncture, holistic and therapy services Support for pain, mobility, injury recovery, chronic conditions, and therapy planning. Bring diagnosis, imaging, surgery notes, medications, activity restrictions, and videos of walking or mobility issues.
End-of-life care Quality-of-life support and end-of-life decisions. Ask about quality-of-life consultation, family presence, aftercare options, costs, timing, and keepsake options.

Lodging and boarding: hours, vaccine rules, food, medication, and PDF details

Sumner Veterinary Hospital offers lodging with attention to pet comfort, safety, medication needs, grooming, baths, and even medical procedures when needed.

Lodging topic Current detail Owner preparation
Lodging drop-off Listed lodging drop-off is 6:00 am – 7:00 pm on weekdays and 6:00 am – 6:00 pm on weekends. Call to confirm the exact drop-off appointment and whether a late pickup or early drop-off fee applies.
General lodging hours The contact page lists lodging hours as 6:00 am – 10:00 pm. Ask whether your pickup or drop-off falls under regular, after-hours, or late-fee rules.
Food The lodging page strongly recommends bringing your pet’s own food to reduce stress and digestive upset. Portion food per meal and per day, label clearly, and include written feeding instructions.
Hospital diet option The lodging PDF mentions an optional hospital diet at $4.50 per meal. Confirm current pricing and whether the diet is appropriate for allergies, prescriptions, or sensitive stomachs.
Canine lodging vaccines Rabies, DAPP, Bordetella, and current fecal are listed. Send or bring current vaccine and fecal-test proof before the stay.
Feline lodging vaccines Rabies, FVRCP, and current fecal are listed. Confirm vaccine records are in the file before drop-off.
Luxury lodging PDF The PDF describes suite options with private room, quiet environment, orthopedic bedding, blanket, non-slip mat, in-room television, daily housekeeping, room service options, private elimination yard, medication/supplement administration, water, bedding, and feeding per instruction. Ask which suite level is available and what is included before booking.
Lodging packing checklist: Food portioned by meal/day, medication with original labels, written instructions, vaccine proof, fecal-test proof, emergency contact, comfort item if allowed, and any notes about anxiety, aggression, allergies, seizures, or medical monitoring.

SVH Camp K9 daycare: hours, assessment, vaccine rules, and late pickup

Camp K9 daycare has its own eligibility and schedule. Do not assume a dog can attend without screening.

Daycare topic Listed detail What to do before the first day
Minimum age Pets must be 12 weeks or older. Confirm age, vaccine timing, and puppy safety before scheduling.
Male dog alteration rule Male dogs must be altered by 6 months of age. Ask the daycare team how the rule applies to your dog’s age and medical situation.
Daycare screen / assessment All dogs must pass a daycare screen or assessment before their first day. Schedule the assessment before depending on daycare for work, travel, or boarding plans.
Vaccine requirements Rabies, DAPP, Bordetella, and current fecal every six months are listed. Bring or send proof before the daycare screen.
Camp K9 hours Monday–Friday 6:00 am – 7:00 pm, Saturday 8:00 am – 5:00 pm, Sunday closed. Confirm current weekend and holiday schedule before relying on daycare.
Playtime hours Monday–Friday 8:00 am – 5:00 pm and Saturday 8:00 am – 4:00 pm are listed. Ask whether your dog will receive group play, individual play, rest breaks, meals, or medication support.
Late pickup Late daycare guests may be transferred to lodging for a $40 late pickup fee. Set reminders and call if you may be late.
Behavior safety note: Daycare is not the same as emergency care, boarding, or training. Tell the team about fear, reactivity, bite history, separation anxiety, resource guarding, medical restrictions, and play style before assessment.

Grooming services: what is listed and how to prepare

The grooming page explains that grooming frequency depends on daily routines, coat type, age, and health. The listed grooming workflow includes check-in, brush/clip, bath, dry, and full haircut.

Grooming hours

The contact section lists grooming hours as 8:00 am – 5:00 pm. Confirm availability before arriving because grooming is appointment-based.

Services described

The grooming page describes breed-specific haircuts, baths for every breed, initial brushing and clipping, bathing, drying, and full haircut styling.

Grooming staff

Listed grooming staff include Rob, Brandy, Cynthia, and Amanda. Brandy is listed with AKC S.A.F.E. Certified Groomer, Hair & Skin Certification, Salon Sanitation Safety Certification, and Feline Safety Certification.

Before grooming

Tell the groomer about matting, skin irritation, lumps, ear issues, anxiety, bite risk, mobility limits, recent surgery, vaccine status, and preferred haircut.

Online store, pharmacy, and refill request form

The official site links to an online store and a refill request form. Use these for routine medication and supply needs, not emergencies.

Need Official route Timing / preparation
Online store shop.sumnervet.com Use for eligible pet products, prescription items, food, or refill-related needs when approved.
In-house prescription refill Refill Request Form The form says to allow 24–48 hours for in-house prescriptions.
Written prescription Refill Request Form or clinic contact The form says to allow 48–72 hours for written prescriptions.
New medication request Call or schedule exam A new medication may require a current exam, lab work, diagnosis, weight, or veterinarian approval.
Medication safety check Call the hospital Verify pet name, drug name, strength, dose, frequency, side effects, and whether food is required.
Prescription safety: Do not give a medication if the label, dose, species, drug name, or directions do not match what your veterinarian explained. Call the hospital first.

Veterinary team and doctor focus areas

The official team page lists multiple veterinarians. Staff and schedules can change, so confirm availability when booking.

Veterinarian Official role or focus noted Useful booking note
Dr. Art Khachatryan Medical Director and full-time veterinarian; interests include surgery, orthopedics, endoscopy, ultrasound, exotic pets, and acupuncture. Ask about doctor availability for complex surgery, ultrasound, exotic-pet care, or second-opinion planning.
Dr. Tori St. Cin Emergency and general practice veterinarian; interests include emergency medicine, surgery, dentistry, and animal behavior. Useful for emergency and general-practice context when scheduling allows.
Dr. Emily Moren Associate veterinarian; interests include emergency medicine, ultrasound, and soft tissue surgery. Ask whether she is available if the case involves ultrasound or soft tissue surgery planning.
Dr. Elena Millard Associate veterinarian since 2006; focus includes emergency medicine, critical care, soft tissue surgery, and dentistry. Ask about availability for emergency, critical care, surgery, or dental concerns.
Dr. Amy Smith Associate veterinarian; interests include client mediation and avian medicine and husbandry. Mention bird or avian husbandry concerns when booking.
Dr. Eric Lui Emergency veterinarian; interests include surgery, emergency small-animal medicine, and neurology. Helpful context for emergency and neurologic presentations.
Dr. Cara Borre General practice veterinarian with long tenure at Sumner Veterinary Hospital. Ask about practical preventive care or ongoing general-practice planning.
Dr. Heidi Kos Interests include preventative care, internal medicine, and small animal ultrasonography. Ask about availability for internal medicine or ultrasound-supported care.
Dr. Morgan Bowman General practice veterinarian; interests include soft tissue surgery and ophthalmology. Useful context for general care, eye concerns, or surgery planning.
Dr. Maci Paden Interests include abdominal and heart ultrasound, surgery, dentistry, and emergency medicine. Ask about scheduling if the case involves ultrasound, emergency follow-up, dental, or surgical care.
Provider availability note: Doctor pages may not reflect the live schedule, emergency coverage, or current appointment openings. Call the hospital before requesting a specific veterinarian.

Payment options, insurance, estimates, CareCredit, and Scratchpay

The payment page lists pet insurance and financing resources. The new-client policy section also explains accepted card types, cash/check conditions, financing limitations, and payment timing.

Payment topic Listed detail Practical tip
Major credit cards Visa, Mastercard, Discover, and American Express are listed. Bring the physical card and ID if using financing or a policy requiring verification.
Cash and checks Cash and checks are listed; checks require verification of valid driver’s license or other ID at time of payment. Ask before relying on check payment for emergency care or a large procedure.
CareCredit CareCredit is listed, with qualifying promotional financing terms and approval subject to credit rules. Confirm current terms, APR, minimum payment, and whether the service qualifies before authorizing care.
Scratchpay Scratchpay is listed as a payment-plan option and is described as not being a credit card. Review plan details, co-signer option, payment dates, and total cost before using it.
Pet insurance Trupanion, Nationwide, and Pumpkin are mentioned on official payment resources. Ask for itemized invoice and medical notes for claims. Insurance is commonly reimbursement-based unless otherwise arranged.
In-house payment plans The new-client policy states that additional in-house payment plans are not offered because financing options are available. Ask for a written treatment plan and discuss financial options before non-emergency services when possible.
Payment due Full payment is due at the time of service. For emergencies, ask for the treatment-plan range and payment options after the pet is stabilized.
Estimate question: “Can you separate the must-do items from optional items and explain which costs affect stabilization, diagnosis, pain control, surgery, hospitalization, or recovery?”

Medical records, new-client form, refill form, and documents

The official site includes online forms for appointments, new clients, and refill requests. New-client records can be uploaded through the form from a shelter, breeder, or prior veterinarian.

Need Best route Information to prepare
New client registration New Client Form Owner details, contact preference, emergency contact, pet species, age, breed, color, sex, microchip, insurance, reason for visit, medications, and records upload.
Appointment request Appointment Request Form Name, phone, email, pet species, pet name, preferred day, preferred time, and appointment type.
Medication refill Refill Request Form Medication name, strength, dosage, frequency, pet name, owner details, and refill timing.
Records from prior clinic Upload through the new-client form or ask the prior veterinarian to send records. Vaccines, lab work, imaging, surgery notes, chronic diagnoses, medication history, allergy history, and microchip information.
Insurance claim Request itemized invoice and medical notes after service. Diagnosis, date of service, procedures, medications, payment receipt, and insurer claim form.
Emergency transfer or referral Ask the emergency team how records will be shared. Receiving hospital name, phone, email/fax if known, patient details, and owner authorization.

Content gap audit: what generic pages miss

Many ranking pages only show the hospital name, star ratings, address, phone number, or map. A helpful page should answer what pet owners actually need before care.

Generic content Missing user intent What this guide adds
Address and phone only No emergency procedure, check-in expectations, urgent symptoms, or after-hours clarity. 24/7 emergency instructions, triage flow, call-first guidance, and urgent symptom table.
Simple hours list No separate lodging, grooming, daycare, playtime, holiday, or late pickup detail. Service-hour table with lodging, grooming, Camp K9, playtime, holiday closures, and late fee context.
Service names only No preparation for diagnostics, surgery, exotics, travel certificates, or rehab. Service preparation table and checklists.
Boarding mention only No vaccine rules, food guidance, drop-off windows, PDF lodging details, or daycare-screen rules. Lodging/daycare requirements from official pages and PDFs.
Payment page link No explanation of accepted cards, cash/check rules, financing, insurance, full-payment policy, or estimate questions. Payment option table and practical estimate script.

Official source checklist for this guide

Use these official pages for final confirmation before driving, booking, paying, requesting refills, arranging lodging, using daycare, or making emergency decisions.

Official source What it helps verify When to open it
Official home page 24/7 veterinary care, hospital identity, species served, contact details, service navigation, and no-show policy. Open first to confirm you are using the correct Sumner, WA hospital.
Contact page Address, phone, email, 24/7 hours, lodging hours, grooming hours, Camp K9 hours, holiday closures, and late pickup fee. Open before calling, driving, or planning a service drop-off.
Emergency care page Urgent symptoms, call-ahead guidance, arrival triage, stabilization workflow, and financing access note. Open for emergency planning when time allows.
Veterinary services page Emergency care, wellness, dentistry, diagnostics, surgery, laparoscopy, end-of-life care, lodging, grooming, daycare, acupuncture, rehabilitation, arthritis, and travel certificates. Open when choosing appointment type or preparing questions.
Lodging page Lodging support, food recommendation, drop-off windows, canine vaccine requirements, and feline vaccine requirements. Open before boarding or overnight lodging.
Luxury lodging PDF Suite features, feeding instructions, hospital diet option, daycare screen note, and lodging comfort details. Open before choosing lodging level or add-ons.
Daycare page Daycare screen, age rules, alteration rule, vaccine requirements, Camp K9 hours, holiday closures, and late pickup note. Open before your dog’s first daycare day.
Daycare PDF Daycare assessment, age requirements, vaccine requirements, Camp K9 hours, and late transfer fee. Open when planning Camp K9 attendance.
Veterinary team page Veterinarian names, roles, and focus areas. Open before requesting a specific veterinarian.
Payment options page Pet insurance, CareCredit, Scratchpay, and major credit card options. Open before emergency care, surgery, hospitalization, or treatment-plan approval.
Independent guide notice: USHospitalGuides.com is not Sumner Veterinary Hospital, not a veterinary provider, not an emergency dispatcher, and not a payment or insurance company. Use the official hospital phone number, official website, or emergency veterinary care for final decisions.

Important pet health and safety notice

This guide helps with contact, scheduling, map directions, emergency preparation, lodging, daycare, grooming, refills, records, and payments. It does not replace veterinary diagnosis or treatment.

Do not rely on online information for emergency triage. Breathing difficulty, poisoning, trauma, seizures, urinary blockage, heatstroke, severe pain, sudden collapse, or suspected toxin exposure needs immediate veterinary help.

Sumner Veterinary Hospital FAQs

These questions focus on the exact address, phone number, 24/7 emergency care, hours, appointments, services, lodging, daycare, grooming, pharmacy, records, and payment planning.

1. What is the address for Sumner Veterinary Hospital?
Sumner Veterinary Hospital is located at 16024 60th Street E, Sumner, WA 98390. Use this address for GPS, emergency arrival, lodging, daycare, grooming, forms, records, and insurance paperwork.
2. What is the phone number for Sumner Veterinary Hospital?
The main phone number is 253-863-2258. Use it for emergency care, appointments, lodging, daycare, grooming, payment questions, pharmacy/refill help, and general support.
3. Is Sumner Veterinary Hospital open 24 hours?
Yes. The hospital lists 24/7 veterinary care and emergency support. Lodging, grooming, and Camp K9 daycare have separate service hours, so confirm those before drop-off or pickup.
4. What should I do for a pet emergency?
Call 253-863-2258 ahead when possible so the team can prepare and provide first-aid instructions. If calling would delay care for an unstable pet, go directly for emergency veterinary attention.
5. What emergency signs should not wait?
Urgent signs include difficulty breathing, toxic substance or foreign-object ingestion, broken bones, wounds, bleeding, trauma, swollen abdomen, difficulty urinating, lameness, disorientation, foaming at the mouth, seizures, and loss of consciousness.
6. How do I request an appointment?
Use the official Appointment Request Form or call the front desk. The appointment form asks for owner name, phone, email, pet species, pet name, preferred day, preferred time of day, and appointment type.
7. What is the cancellation or no-show policy?
The hospital asks clients to cancel or reschedule at least 24 hours before the scheduled appointment. A missed appointment or cancellation with less than 24-hour notice may be charged the exam fee.
8. What pets does Sumner Veterinary Hospital list as cared for?
The hospital lists common pets such as cats and dogs, plus exotic pets including birds, ferrets, rabbits, guinea pigs, hedgehogs, sugar gliders, rats, hamsters, gerbils, snakes, bearded dragons, turtles, and tortoises.
9. What are the lodging and daycare requirements?
Canine lodging lists rabies, DAPP, Bordetella, and current fecal. Feline lodging lists rabies, FVRCP, and current fecal. Daycare requires pets to be at least 12 weeks old, male dogs altered by 6 months, a daycare screen or assessment, rabies, DAPP, Bordetella, and current fecal every six months.
10. What payment options are listed?
The hospital lists major credit cards, cash, checks with ID verification, CareCredit, Scratchpay, Trupanion, Nationwide, and Pumpkin-related insurance resources. Full payment is due at the time of service, and in-house payment plans are not listed as available.