St. Mary’s General Hospital: Address, Phone & Patient Info

Department numbers can change. If a direct line does not connect, call the hospital switchboard at 973-365-4300 and ask to be transferred.

What the Emergency Department treats

St. Mary’s describes its Emergency Department as equipped for emergencies ranging from serious cuts and broken bones to stroke symptoms and heart attacks. The ER works with cardiologists, interventional cardiologists, cardiac surgeons and other hospital specialists when more advanced treatment is required.

Stroke and cardiac emergencies

• St. Mary’s identifies itself as a Primary Stroke Center.
• The hospital operates a cardiac/STEMI program for acute heart emergencies.
• Its cardiac services include catheterization, electrophysiology and cardiac surgery capabilities.
• The ER has geriatric-focused emergency resources for older adults.

Geriatric Emergency Department features

St. Mary’s has received Geriatric Emergency Department Accreditation. Hospital-published information describes senior-focused features including geriatric-trained emergency nurses, handrails, large-print signs and documents, hearing assistance, reading glasses, walkers, pressure-reducing mattresses, extra family seating and a quieter environment.

How FastTrackCare works

What does the displayed ER wait time mean?

St. Mary’s displays a live ER wait estimate on its website. The hospital explains that this is an approximate average time to reach the registered-nurse triage/evaluation process. It is not a guaranteed time to treatment, and emergency patients are treated according to medical priority.

Because this number can change minute by minute, this guide intentionally does not hard-code a wait time that could already be wrong when you arrive.

Internal Medicine Continuity Clinic

St. Mary’s General Surgery — Clifton

For another specialty

Physician affiliation alone does not guarantee that a doctor is accepting new patients, participates in your exact insurance network or sees routine clinic patients at 350 Boulevard. Use the hospital’s current physician directory and the physician’s office to confirm these points.

How to find which doctor is available on a particular day

1. Choose the specialty you need.
2. Search the St. Mary’s provider directory.
3. Open or call the physician’s listed practice.
4. Ask which days the physician personally sees patients at that location.
5. Ask whether the doctor is accepting new patients.
6. Confirm the exact appointment time and office address.
7. Confirm insurance participation for your specific plan.

Hospital information describes both invasive and non-invasive cardiac services, including cardiac catheterization, interventional cardiology, electrophysiology and cardiovascular surgery. The Emergency Department also works directly with the cardiac team for heart attacks and other urgent cardiovascular conditions.

• Chest-pain and emergency cardiac evaluation.
• Cardiac catheterization.
• Interventional cardiology.
• Electrophysiology.
• Cardiovascular surgery.
• Heart-failure care.
• Cardiac rehabilitation.
• STEMI emergency response.

Cardiac Services: 973-365-5226
Cardiology routing: 973-365-4567

St. Mary’s promotes a comprehensive cancer-care program in Passaic. Hospital materials describe radiation-oncology technology including TrueBeam, along with access to specialists involved in oncology diagnosis and treatment.

Because oncology appointments can involve different physicians, imaging, laboratory testing, radiation treatment or infusion-related services, confirm the exact building/department and appointment instructions before arrival.

Maternal-child health is one of St. Mary’s major clinical programs. The hospital has long identified maternity and newborn care as an important service line and is recognized in current CMS data as a hospital providing maternity-related services.

If you are planning a delivery, confirm the following with your OB/GYN or the hospital before your due date:

• Where laboring patients should enter during normal hours.
• Which entrance should be used overnight.
• When the hospital recommends coming in for labor evaluation.
• Current support-person and visitor rules.
• Pre-registration requirements.
• Insurance authorization or maternity-benefit questions.
• What identification and prenatal information to bring.
• Whether your obstetrician will be on call or another covering physician may attend.

St. Mary’s Medical Imaging & Radiology Department is described as being on the first floor near the hospital’s Main Lobby. A published contact number is 973-365-4450.

Hospital imaging capabilities include services such as:

Before an imaging appointment

1. Confirm the exact test name.
2. Ask whether an appointment is required.
3. Ask whether fasting or another preparation is required.
4. Confirm whether contrast is expected.
5. Bring the physician order when instructed.
6. Confirm prior authorization with your insurer when required.
7. Ask whether previous imaging should be brought or transferred.

St. Mary’s provides behavioral-health services including a Psychiatric Medical Care Unit and outpatient behavioral-health resources. The Seton Center behavioral-health contact published for patient access is 973-470-3056.

For routine behavioral-health appointments, call the program directly for eligibility, referral and scheduling information. For an immediate medical or psychiatric emergency, call 911 or use the Emergency Department.

Why there is no one doctor consultation price

A physician’s office visit can be billed by the physician or medical group, while hospital-based services may create separate facility, laboratory, imaging or procedure charges. Your actual responsibility can also depend on:

• the physician and specialty;
• new-patient versus established-patient visit complexity;
• whether the service is hospital-based;
• tests or procedures performed;
• insurance network status;
• deductible, copay and coinsurance;
• self-pay or financial-assistance eligibility.

How ER charges work

St. Mary’s does not publish one flat ER fee that accurately predicts every emergency visit. An emergency bill can contain multiple components depending on the care provided, such as:

• Emergency Department facility charge.
• Emergency physician professional services.
• Laboratory testing.
• X-ray, CT, ultrasound or other imaging.
• Medications.
• Procedures.
• Specialist consultations.
• Observation or inpatient admission if required.

Published hospital price data

St. Mary’s participates in federal hospital price transparency and publishes machine-readable pricing information. These files can contain gross charges, cash/self-pay amounts and payer-specific negotiated rates for services.

A machine-readable rate is not automatically the exact amount you will owe. Your out-of-pocket responsibility depends on your insurance benefits and the complete set of services actually provided.

Best way to get a useful cost estimate

St. Mary’s financial-assistance instructions identify two programs: Charity Care and the Discount Payment Program. Eligibility is based on factors such as family size and income.

The hospital states that qualified patients may receive help with emergency, urgent or medically necessary hospital care, including patients who are uninsured or underinsured.

What you need for the application

• Information about your household/family.
• Gross monthly household income information.
• Documentation supporting income and financial information.
• Any additional documents requested by the application.
• Your signature and date.

St. Mary’s says that after receiving a complete application and supporting documentation, it will provide a final eligibility determination and applicable appeal-right information within approximately 30 days.

St. Mary’s works with numerous commercial and government insurance arrangements, but network participation should be checked for the exact plan—not merely the insurance-company name.

Public hospital price-transparency data includes payer names such as Aetna, UnitedHealthcare, Cigna, Horizon-related plans, AmeriHealth, Wellpoint/Amerigroup, Humana, Medicare and others. A payer appearing in pricing data does not by itself prove that your exact product or physician is in network.

Before a scheduled service

1. Call the member-services number on your insurance card.
2. Confirm St. Mary’s General Hospital, 350 Boulevard, Passaic is in network.
3. Confirm the physician is also in network.
4. Ask whether prior authorization is required.
5. Ask about deductible, copay and coinsurance.
6. For surgery, ask whether anesthesia, pathology and radiology providers are separately billed.

St. Mary’s uses Prime Healthcare MyChart for electronic patient access. Depending on the service and record availability, MyChart can be used for health information, results, appointments, communication and bill-payment functions.

Use MyChart when you need to

• Review available test results.
• Review visit information.
• Manage eligible appointments.
• Access health information available in the portal.
• Use online billing/payment functions where available.

Need a formal medical-record copy?

Portal access and a formal release of medical records are not always the same thing. If you need an entire chart, records sent to another doctor, older records or records for legal/insurance purposes, contact St. Mary’s and ask for the Health Information Management / Medical Records process.

St. Mary’s maintains a dedicated visitor guide, but a single dependable hospital-wide visiting time is not clearly published in the currently indexed hospital information reviewed for this update. For that reason, this page does not invent “8 a.m.–8 p.m.” or another generic schedule.

Before visiting an inpatient, call 973-365-4300 and confirm the patient’s unit and current visitor hours—especially for:

• Intensive or critical care.
• Maternal-child / maternity units.
• Behavioral-health units.
• Patients in isolation precautions.
• Children visiting patients.
• Late-evening visits.

Good visitor preparation

• Know the patient’s full legal name.
• Bring photo identification when requested.
• Follow unit-specific infection-control requirements.
• Do not visit when actively ill unless hospital staff specifically advise otherwise.
• Ask before bringing flowers, food or other items to specialized units.
• Keep the hospital’s main number saved in case you need directions after arrival.

For the Emergency Department

Approach the Lafayette Avenue side, between Oak Street and Crescent Avenue. Follow emergency signage for patient drop-off and ER access.

For a routine hospital visit

Use 350 Boulevard, Passaic, NJ 07055 as the hospital address, then follow hospital signage for patient/visitor parking and the appropriate entrance.

St. Mary’s-related published material has described complimentary/free valet parking for certain patient services. Because valet locations and operating hours can change, call 973-365-4300 before relying on valet service for a time-sensitive appointment.

• Emergency? Use the Lafayette Avenue ER side; call 911 for a life-threatening emergency.
• Appointment? Confirm whether it is actually at 350 Boulevard or a separate physician office.
• Doctor? Confirm that physician’s actual clinic day and appointment time.
• Insurance? Verify both the hospital and physician with your plan.
• Procedure? Ask whether prior authorization is required.
• Imaging? Ask about preparation, fasting and contrast instructions.
• Cost concern? Ask for an estimate and financial-assistance information before planned care.
• Visitor? Confirm the patient’s unit and current visitor rules.
• Parking? Know which side of the hospital you need before starting your trip.