Samaritan Albany General Hospital: Contact & Patient Info

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Hospital Guide · Albany OR · Contact & Patient Information

Samaritan Albany General Hospital address, phone, emergency department, MyChart, medical records, billing, visitor info, and services

Samaritan Albany General Hospital is located at 1046 6th Ave SW, Albany, OR 97321-1916. The main hospital phone number is 541-812-4000.

This guide helps patients, families, and caregivers quickly find the right contact, prepare for a hospital visit, choose emergency vs clinic care, request records, use MyChart, review billing help, and get directions before traveling.

Main: 541-812-4000 ER: 541-812-4081 1046 6th Ave SW Albany, OR 97321
Call Main Hospital Call Emergency Dept. Official Hospital Page Map & Directions
Medical emergency? Call 911 or go to the nearest emergency department. Do not use this guide, email, contact forms, MyChart messages, or search engines for chest pain, stroke symptoms, severe breathing trouble, major injury, uncontrolled bleeding, poisoning, suicidal crisis, or any life-threatening condition.
Hospital address 1046 6th Ave SW

Albany, OR 97321-1916.

Main phone 541-812-4000

Use for general hospital routing, patient-room transfer requests, and department help.

Emergency department 541-812-4081

Emergency care is available 24/7. Call 911 for active emergencies.

Patient experience 541-768-5701

Use for patient experience concerns, comments, and support routing.

Main lobby 6 AM–7 PM

Listed on the official Samaritan Albany General Hospital visitor information page.

Cafeteria Daily hours listed

Weekdays 6:30 AM–7 PM; weekends and holidays 7:30 AM–7 PM.

About Samaritan Albany General Hospital

A practical local guide for patients and families visiting or contacting Samaritan Albany General Hospital in Albany, Oregon.

Samaritan Albany General Hospital is part of Samaritan Health Services and serves the greater Albany area. The official location page describes it as a 79-bed acute care facility and health center with hospital care and Albany-based clinics.

Services and specialties tied to the hospital and its Albany-area clinics include emergency care, diagnostic imaging, laboratory services, orthopedic care, wound care, hyperbaric oxygen therapy, palliative and hospice care, pediatrics, rehabilitation, surgery, specialty clinics, and more.

Best first call: If you are unsure which department you need, call 541-812-4000 and ask to be routed to the correct hospital department, clinic, or patient service.

Samaritan Albany General Hospital contact directory

Use the correct contact based on whether you need emergency care, patient-room routing, records, billing, imaging, lab, or a clinic.

Need Phone / resource Use it for
Main hospital 541-812-4000 General hospital routing, patient-room transfer requests, visitor questions, and department direction.
Emergency Department 541-812-4081 Emergency department contact. Call 911 if the emergency is happening now.
Patient Experience Coordinator 541-768-5701 Patient experience, concerns, comments, and service feedback.
Hospital fax 541-812-4126 Fax number listed on the hospital location page. Confirm the correct department before sending protected information.
Medical records request support 610-994-7500 Assistance with Samaritan medical-records requests handled through the online request process.
MyChart support 541-768-5765 Help with MyChart access and selected record access through the patient portal.
Billing customer service 541-768-4392 or 800-640-5339 Bill questions, online payment help, payment plans, financial assistance, and insurance/billing questions.
Imaging 541-812-4560 Samaritan Albany General Hospital imaging services and scheduling questions.
Laboratory 541-812-4150 Laboratory testing questions and lab department contact.
Privacy note: Hospital staff may not release patient details by phone unless you are authorized and can verify your identity. For complete records, use the official medical-records request process.

Emergency care at Samaritan Albany General Hospital

Use emergency care for sudden, serious, or life-threatening symptoms. Use clinic, walk-in, virtual care, or primary care for non-life-threatening issues.

Call 911 now

Call 911 for chest pain, stroke symptoms, severe trouble breathing, major trauma, severe bleeding, poisoning, severe allergic reaction, suicidal crisis, sudden confusion, or any life-threatening condition.

Emergency department contact

Samaritan Albany General Hospital lists its Emergency Department phone as 541-812-4081. Do not use phone calls to delay urgent care.

Emergency care is 24/7

Samaritan Health Services states its Albany, Corvallis, Lebanon, Lincoln City, and Newport hospitals provide emergency care 24 hours a day, seven days a week.

After ER discharge

Ask whether you need primary-care follow-up, specialist referral, lab recheck, imaging follow-up, wound care, medication review, or MyChart result monitoring.

Sexual assault care note: Samaritan’s emergency-care page lists Sarah’s Place in Albany as a regional SANE center. If there is immediate danger, call 911.

Clinics, walk-in care, and appointment routing in Albany

Samaritan Albany General Hospital is connected with several Albany-area clinics and specialty locations. Choose the setting based on urgency and the service needed.

Care need Where to start Patient tip
Primary care Samaritan Health Clinic locations in Albany / North Albany Use MyChart, the clinic phone, or Samaritan’s Find a Doctor tool to schedule with primary care.
Minor illness or injury Samaritan walk-in clinics Walk-in care is for non-life-threatening issues. Go to emergency care for severe symptoms.
Specialty visit Specialty clinic or referral office Ask whether you need a referral, prior authorization, recent labs, imaging, or previous records before the appointment.
Hospital follow-up Discharge instructions, MyChart, or the listed clinic Bring discharge papers and medication changes to the follow-up visit.
Virtual care MyChart E-Visit or Samaritan virtual-care option when appropriate Do not use virtual care for emergency symptoms or conditions that require hands-on evaluation.
Need a doctor? Samaritan’s patient pages list a doctor-finding phone number at 800-863-5241, Monday through Friday, 8 AM to 5 PM.

Samaritan Albany General Hospital services

The hospital and its Albany-based clinics provide hospital, diagnostic, specialty, rehabilitation, and outpatient services.

Service area Examples Patient tip
Hospital and emergency care Emergency care, acute hospital care, critical care, inpatient services, hospitalist care, transfer coordination. Ask whether your visit is emergency, observation, inpatient, outpatient, or clinic-based because billing and follow-up can differ.
Diagnostic services Imaging, radiology, diagnostic testing, laboratory services, and related outpatient testing. Ask whether you need a provider order, fasting, prior authorization, or early arrival.
Surgery and procedures General surgery, orthopedic care, joint replacement, wound care, hyperbaric oxygen therapy, and procedure-related services. Confirm pre-op instructions, medications to stop, arrival time, ride-home requirement, and post-procedure contact number.
Specialty care Pediatrics, palliative care, hospice care, cardiology, pulmonology, infectious disease, occupational medicine, diabetes education, and other specialty services. Specialty appointments may require referral, insurance authorization, and prior records.
Rehabilitation and therapy Physical therapy, occupational therapy, speech therapy, cardiac rehabilitation, pulmonary rehabilitation, and related services. Ask whether your therapy visit requires a referral, evaluation, plan of care, or insurance authorization.
Community and support services Patient advocacy, spiritual care, interpreter support, social work, medical records, financial assistance, and patient education. Ask the care team early if you need language assistance, discharge planning, financial help, or mobility accommodations.

Imaging, radiology, and laboratory services

Testing departments often have specific preparation rules. Call before arriving if you are missing an order or do not know whether fasting is required.

Imaging phone
Imaging examples
The hospital’s imaging location page lists services such as angiography, 3-D digital mammography, PET scan, 4-D ultrasound, and virtual colonography.
Laboratory phone
Lab examples
The laboratory page describes testing blood, body fluids, and tissue samples to help evaluate diseases, illnesses, or conditions.
Before testing
Ask whether your provider order is in the system, whether insurance authorization is required, whether fasting is needed, and when results will be released.
Testing reminder: Some tests require a provider order. If you do not have paperwork or are unsure about preparation, call the department or your ordering provider before traveling.

Medical records requests for Samaritan Albany General Hospital

Samaritan Health Services uses an online medical-records request process and MyChart access for selected personal health information.

Decide which record you need. Examples include discharge summary, emergency record, operative report, imaging report, lab result, clinic note, immunization record, medication list, or complete chart.
Use the official records request page. Samaritan says patients can use its online form to request records from past hospital stays and clinic visits throughout Benton, Lincoln, and Linn counties.
Allow processing time. Samaritan’s records page says to allow 30 days to process medical-records requests. Fees may apply depending on the purpose of the request.
Use MyChart for selected self-access. MyChart may show upcoming or past appointments, lab results, immunizations, and other released health information.
Use the mail/fax option if needed. Samaritan lists mail submission to Health Information Department – Release of Information, PO Box 2728, Corvallis, OR 97339, and fax 541-768-9363.
Call for help if stuck. For assistance with the records-request process, call 610-994-7500.
Records request script: “I need records from Samaritan Albany General Hospital for patient ____ from date range ____. I need ____ sent to ____. Which request form or portal should I use, and what ID or legal documentation is required?”

MyChart patient portal at Samaritan

MyChart is the main online portal for selected patient access, bill payment, appointment information, results, messaging, and some record-related needs.

Use MyChart for self-service

Patients may use MyChart for selected appointment, result, immunization, billing, and communication tools depending on the service and release timing.

Use records request for formal copies

If you need a legal, complete, third-party, older, or specialized copy, use the official medical-records request process instead of a screenshot.

Billing through MyChart

Samaritan says bills can be paid in MyChart even if you do not have a MyChart account, using major cards and other listed payment methods.

MyChart support

Samaritan’s records page lists MyChart support at 541-768-5765 for additional portal questions.

Portal privacy: Do not share your MyChart password. If a caregiver needs access, ask Samaritan about proxy or representative access options.

Billing, estimates, payment plans, financial assistance, and surprise-billing help

Samaritan Health Services manages billing, estimates, online payments, payment plans, and financial assistance through systemwide billing resources.

Billing need Official route What to ask
General billing question 541-768-4392 or 800-640-5339 “Can you explain this charge, insurance adjustment, patient balance, payment plan, or separate physician bill?”
Online payment MyChart bill pay “Can I pay this Samaritan statement online, and do I need an account?”
Itemized bill Patient Financial Services / MyChart “Can I get a complete itemized list of charges for this date of service?”
Payment plan Samaritan payment plan or AccessOne information “What payment plan options are available for my balance?”
Financial assistance Samaritan Financial Assistance page and billing office “Which application, tax, income, bank, or assistance documents are required?”
Estimate before care Billing & Estimates / price transparency tools “Can I get an estimate for test, procedure, visit, or hospital service ____ with my insurance?”
Surprise-billing question No Surprises Act information and billing customer service “Does this bill fall under surprise-billing protections, and who should review it?”
Separate bill warning: Samaritan explains that some physicians who provide hospital services may bill separately, including radiologists, anesthesiologists, emergency department physicians, and others. Use the phone number on the statement if it is not a Samaritan hospital bill.

Visitor information, cafeteria, amenities, and patient-room calls

Use the hospital location page and Samaritan visitor FAQ for current visitor information. Ask the care team about patient-specific restrictions.

Main lobby
6:00 AM–7:00 PM, as listed on the hospital location page.
Cafeteria
6:30 AM–7:00 PM Monday through Friday; 7:30 AM–7:00 PM weekends and holidays.
Gift shop
Samaritan’s gift shop page lists Samaritan Albany General Hospital gift shop hours as weekdays, 9:30 AM–4:30 PM. Call ahead for changes.
Patient-room calls
Family and friends may call the main hospital number and ask to be transferred to a patient or request the direct phone number to the patient’s room when allowed.
Visitor restrictions
Special rules may apply for mental health, emergency department, pediatric, obstetric, infection-prevention, or temporary respiratory-virus restrictions.
Accessibility support
Samaritan visitor guidance references interpreter services, TDD, assistive listening devices, closed captioning, disabled/van parking, and accessible bathrooms.
Before visiting: Call first if the patient is in emergency care, isolation, mental health care, obstetrics, pediatrics, critical care, surgery, or has restricted visitors.

How to prepare for a Samaritan Albany General Hospital visit

Bring the items that help registration, care planning, discharge, billing, and follow-up go smoothly.

Confirm where you are going. Verify whether your appointment is at the main hospital, imaging, lab, emergency department, a Samaritan Albany clinic, walk-in clinic, or another Albany specialty location.
Bring identification and insurance. Bring photo ID, insurance cards, forms, referral paperwork, authorization documents, and payment information if requested.
Bring medication and health information. Bring a current medication list, allergy list, pharmacy name, advance directive if applicable, and key medical-history details.
Bring practical items for admission. Samaritan visitor guidance suggests items such as toiletries, glasses, hearing aids, dentures, reading material, robe, slippers, and loose-fitting clothes for discharge.
Leave valuables at home. Samaritan advises not bringing valuables such as money, jewelry, and credit cards unless necessary.
Ask about preparation rules. Some procedures, imaging tests, labs, or surgeries require fasting, medication changes, a driver, prior authorization, or early arrival.
Write down discharge instructions. Before leaving, ask about warning signs, results timing, medication changes, follow-up appointments, MyChart access, and who to call after hours.

Samaritan Albany General Hospital map and directions

Use the hospital address for main-campus visits, then confirm department-specific entrance, parking, and check-in instructions if you are going to a clinic, imaging, lab, or procedure area.

Samaritan Albany General Hospital
1046 6th Ave SW
Albany, OR 97321-1916
Main: 541-812-4000

Main hospital map for 1046 6th Ave SW, Albany, OR. Call ahead if you need wheelchair access instructions, department-specific parking, or directions to a nearby Samaritan clinic.

Official source checklist for this Samaritan Albany General Hospital guide

Use these official or government sources for final verification because hours, department numbers, policies, billing rules, and patient resources can change.

Source What it verifies When to use it
Samaritan Albany General Hospital official page Address, main phone, emergency department phone, patient experience contact, fax, lobby hours, cafeteria hours, hospital overview, services, and map links. Use first for hospital contact and visitor information.
Emergency Care 24/7 emergency care, call-911 guidance, Albany emergency care listing, and Sarah’s Place emergency-care resource. Use for emergency-care routing and urgent-care distinctions.
Visiting a Samaritan Hospital FAQ What to bring, valuables warning, patient-room call guidance, clergy/spiritual care, accessibility assistance, and visitor-policy reminders. Use before visiting or calling a patient room.
Request Medical Records Online records request, 30-day processing guidance, MRO support, mail/fax submission, MyChart record access, and privacy information. Use for medical-records requests and portal-related record access.
MyChart Patient portal login, E-Visits, prescription refill requests, and online patient tools. Use for portal login, selected records, bill pay, messages, and appointment tools.
Billing & Estimates Billing, estimates, insurance, price transparency, surprise-billing rights, mailing address, and billing contact numbers. Use for estimates, bill questions, and payment/financial-assistance routing.
Pay Your Bill MyChart payment, credit card/electronic payment options, short-term payment plans, AccessOne, and paperless billing. Use when paying a bill or asking about payment options.
Financial Assistance Financial-assistance policy, applications, required documents, emergency-care non-discrimination, processing timeframe, and uninsured discount program. Use if you cannot afford a bill or need charity-care information.
Oregon Health Authority hospital details State hospital reporting details, address, map link, 79-bed acute care hospital description, founding year, and Oregon facility context. Use for government facility verification.
Independent guide notice: This website is not Samaritan Albany General Hospital, Samaritan Health Services, a medical provider, a billing office, or an emergency service. Always use official hospital, clinic, provider, MyChart, and billing instructions for care, records, payment, and emergencies.

Samaritan Albany General Hospital FAQs

Common questions about address, phone, emergency care, MyChart, medical records, billing, visitors, services, and directions.

1. What is the address of Samaritan Albany General Hospital?
Samaritan Albany General Hospital is located at 1046 6th Ave SW, Albany, OR 97321-1916.
2. What is the phone number for Samaritan Albany General Hospital?
The main phone number is 541-812-4000. Use it for general hospital routing, patient-room transfer requests, and department questions.
3. What is the Samaritan Albany General Hospital emergency department phone number?
The Emergency Department phone number listed by Samaritan is 541-812-4081. For an active medical emergency, call 911.
4. Is emergency care available 24 hours at Samaritan Albany General Hospital?
Yes. Samaritan Health Services states that its Albany hospital provides emergency care 24 hours a day, seven days a week for acute illnesses or injuries requiring immediate medical attention.
5. How can family or friends reach a patient at Samaritan Albany General Hospital?
Family and friends may call the main hospital number, 541-812-4000, and ask to be transferred to the patient or request the direct room number when allowed.
6. How do I request medical records from Samaritan Albany General Hospital?
Use the Samaritan Health Services medical-records request page. Samaritan says to allow 30 days for processing. For help, call 610-994-7500. You may also access selected information through MyChart.
7. What is the MyChart support number for Samaritan?
Samaritan’s medical-records page lists MyChart support at 541-768-5765 for additional MyChart questions.
8. Who do I call for Samaritan billing questions?
For billing, online payment, payment arrangement, insurance, or financial-assistance questions, call 541-768-4392 or 800-640-5339.
9. What services are available at Samaritan Albany General Hospital?
The hospital and Albany-based clinics offer services such as emergency care, diagnostic imaging, laboratory, orthopedic and joint replacement care, wound care, hyperbaric oxygen therapy, palliative and hospice care, pediatrics, rehabilitation, surgery, and specialty services.
10. Where is Samaritan Albany General Hospital on the map?
The hospital is on 6th Ave SW in Albany, Oregon, at 1046 6th Ave SW. Use the map in this guide for directions and call ahead for department-specific parking or entrance instructions.