Multicare Tacoma General Hospital: Contact & Patient Info

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Tacoma, Washington hospital guide · verified August 2026

Tacoma General patient guide: phone numbers, ER, parking, appointments, doctors and billing

MultiCare Tacoma General Hospital is a major acute-care hospital on MultiCare’s Tacoma medical campus at 315 Martin Luther King Jr. Way, Tacoma, WA 98405. The main hospital switchboard is 253-403-1000, and hospital and emergency services operate around the clock.

This guide brings together the details patients and families usually have to search for separately: emergency access, campus entrances, parking, patient information, doctor and specialty routing, pharmacy, surgery, medical records, MyChart, billing, price estimates and financial assistance.

Doctor availability, individual clinic sessions, procedure prices, insurance participation and unit visitation restrictions can change. Where MultiCare does not publish a fixed current schedule or price, this guide explains exactly how to obtain the correct answer rather than inventing one.

Hospital open 24/7 Emergency care 24/7 Main: 253-403-1000 Tacoma, WA 98405 Adult trauma care 24/7 ED pharmacy
Medical emergency: If someone has severe chest pain, difficulty breathing, major bleeding, symptoms of stroke, loss of consciousness or another potentially life-threatening condition, call 911 or go to the nearest emergency department. Do not delay emergency care while trying to compare appointment costs or physician schedules online.
Hospital address 315 Martin Luther King Jr. Way

Tacoma, WA 98405

Main switchboard 253-403-1000

Use when you do not know the correct department.

Patient information 253-403-1622

Useful for hospital patient-information questions.

Campus directions 253-403-1635

Campus navigation and arrival assistance.

Emergency department Open 24 hours

Emergency and trauma evaluation is available every day.

ED pharmacy 253-403-2403

Located on the Tacoma General campus; published as 24/7.

Billing / financial help 800-919-1936

Billing, account questions and financial-assistance help.

MyChart support 844-388-2356

Help with MultiCare’s patient portal.

Start here: the fastest route for common patient needs

Tacoma General is a large medical campus. Calling the correct department or choosing the correct entrance can save time once you arrive.

Medical emergency
Go to Tacoma General’s Emergency Department or call 911 for a life-threatening emergency. Emergency care operates 24 hours a day.
Hospitalized patient
Start with Patient Information at 253-403-1622 or the hospital switchboard at 253-403-1000. Privacy restrictions may limit what information staff can release.
Need an appointment
Appointments are generally scheduled through the specific MultiCare clinic or specialty service, not through the inpatient hospital switchboard. Use the official provider/service directory or call the specialty number listed later in this guide.
Price estimate
Use MultiCare’s MyChart Cost Estimator before a planned procedure. Exact out-of-pocket cost depends on the service, physician billing, insurance network, deductible and coinsurance.
Medical records
Routine information may be available in MyChart. For a complete release, use MultiCare Health Information Management; Tacoma-area records support has been published at 253-403-1081 and centralized release support may also route through MultiCare’s records process.
Billing problem
Call MultiCare Patient Financial Services at 800-919-1936. The same number can provide financial-assistance information.
Tacoma General official page MultiCare cost estimator Open MyChart

MultiCare Tacoma General Hospital phone directory

Save the number for the department you actually need. The main switchboard is useful when a specialty or unit is not listed.

Need Phone What it is for
Main hospital switchboard 253-403-1000 General routing, hospital information and department transfer.
Patient Information 253-403-1622 Help locating or contacting an admitted patient when disclosure is permitted.
Campus directions 253-403-1635 Arrival and campus navigation assistance.
Day Surgery at Baker Center 253-403-3360 Day-surgery information associated with the Baker Center.
Trauma / general surgery clinic 253-403-7500 Cascade Trauma & Acute Care Surgery clinic, Baker Center Suite 203.
Orthopedics & Sports Medicine 253-792-6555 Orthopedic specialty routing near the Tacoma General campus.
Neurology / Neurosurgery 253-403-7299 Neurology and neurosurgery specialty routing in Tacoma.
Urology 253-383-4404 MultiCare Urology Services — Northwest, Baker Center area.
ED Pharmacy 253-403-2403 Prescription/pharmacy questions for the Tacoma General ED Pharmacy.
Medical records 253-403-1081 Health Information / records-release questions.
Billing & financial assistance 800-919-1936 Statements, balances, payment questions and financial assistance.
MyChart support 844-388-2356 Patient-portal access and technical support.
Patient & Family Relations 253-403-1739 Concerns, compliments and patient-experience issues.
Do not use a department phone list as proof of appointment availability. A doctor’s clinic day, operating-room day, on-call assignment or inpatient coverage can change. Call the department for the date you need.

Tacoma General Emergency Department: hours, arrival and emergency fees

Emergency care is one of the hospital’s primary 24-hour services.

Emergency hours 24 hours / 7 days

Emergency and trauma evaluation is available every day, including nights and weekends.

Emergency location 315 MLK Jr. Way

Tacoma, WA 98405. Follow Emergency Department signs once on campus.

Main hospital contact 253-403-1000

For non-911 hospital routing. Do not delay urgent treatment to call for a price quote.

What happens when you arrive?

Check in or arrive by ambulance. Emergency patients are accepted without a routine appointment.
Triage assesses medical urgency. Patients are not necessarily treated strictly in order of arrival. More medically urgent cases can be prioritized.
Emergency evaluation begins. Depending on the problem, this may involve physician assessment, laboratory testing, imaging, medication, specialist consultation or trauma/surgical services.
Discharge, observation or admission follows. Some patients go home after treatment; others may be admitted or moved to specialty care.

How much does Tacoma General ER cost?

MultiCare does not publish one universal emergency-room fee that accurately predicts every patient’s bill. An emergency visit can involve a hospital/facility component plus professional services, laboratory work, imaging, medications, procedures and other medically necessary services. Insurance benefits, deductibles, coinsurance and network rules can substantially change the amount owed.

For a planned service: use MultiCare’s official cost estimator. For a medical emergency: seek care first. Price estimation should not delay treatment for a potentially life-threatening condition.
Check an official estimate

Doctors and specialists at Tacoma General

Tacoma General is a hospital campus rather than one small physician office. Hundreds of employed, affiliated and contracted clinicians may participate in care, so there is no reliable static public schedule containing every doctor’s Monday-through-Sunday shift.

What can be verified: Tacoma General’s dedicated trauma and acute-care surgical service is provided through Cascade Trauma and Acute Care Surgery (CTACS), which states that its surgeons and advanced practice providers provide trauma, surgical critical care and acute-care surgery exclusively through Tacoma General Hospital. The group also states that surgical/trauma clinicians are available in the hospital around the clock for critical-care coverage.

Trauma and acute-care surgeons associated with Tacoma General

Clinician Role / specialty Where Published availability
Jennifer Hubbard, MD Trauma / acute-care surgery; ACS Medical Director Tacoma General / CTACS Individual clinic-day schedule is not publicly fixed; call 253-403-7500.
Vimukta Mahadev, MD Trauma, surgical critical care; ICU leadership Tacoma General / CTACS Hospital coverage is team-based; individual shift schedule not publicly posted.
Constantine (Dean) Saites, MD Trauma / acute-care surgery Tacoma General / CTACS Call clinic for appointment dates.
Veronica Bustillo-Aruca, MD Trauma / acute-care surgery Tacoma General / CTACS Call clinic for current outpatient availability.
Blake Platt, MD, MHS Trauma, surgical critical care, acute-care surgery Tacoma General / CTACS No fixed public weekly schedule; appointment routing through clinic.
Paulesh Shah, MD Trauma surgery; Trauma Medical Director Tacoma General / CTACS Team-based hospital coverage; call clinic for outpatient availability.
Long Tran, MD Trauma, surgical critical care, acute-care surgery Tacoma General / CTACS Current clinic times must be confirmed directly.
Melissa Forde, MD Trauma, acute-care surgery, surgical critical care Tacoma General / CTACS Current clinic times must be confirmed directly.
Tessa Lamberton, MD Trauma / acute-care surgery Tacoma General / CTACS No reliable fixed public weekly rota.
Joshua Rosen, MD Trauma / acute-care surgery Tacoma General / CTACS No reliable fixed public weekly rota.

The associated trauma/general-surgery outpatient clinic is in the Baker Center, Suite 203, 316 Martin Luther King Jr. Way, Tacoma, WA 98405, directly across from Tacoma General. Clinic phone: 253-403-7500.

Other important specialty routes near Tacoma General

Orthopedics & Sports Medicine

Tacoma-area orthopedic care is routed through MultiCare Orthopedics & Sports Medicine. Published Tacoma campus contact: 253-792-6555.

Neurology & Neurosurgery

Neurology and neurosurgical care is available through Tacoma specialty practices supporting Tacoma General. Published routing number: 253-403-7299.

Urology

MultiCare Urology Services — Northwest is located near the hospital campus at the Baker Center. Published contact: 253-383-4404.

Doctor fees: Tacoma General does not publish one universal consultation fee for every physician. A doctor’s professional charge can depend on specialty, visit type, insurance, facility, procedure and whether additional testing is performed. Use the cost-estimate process and ask whether both hospital and professional charges may apply.

How to make an appointment at Tacoma General

For non-emergency care, appointments are usually made with a specific MultiCare specialty clinic or physician rather than with the hospital building itself.

Identify the specialty you need. Examples include cardiology, surgery, orthopedics, neurology, imaging, urology or another specialty.
Check whether your insurance requires a referral or prior authorization. Requirements depend on your plan and the service being ordered.
Use MultiCare’s provider directory or call the department. Choose the provider/location that actually sees outpatients rather than assuming every doctor sees clinic patients inside the main hospital.
Ask for the doctor’s next available date. Doctor clinic days change, so current availability is more useful than a stale weekly timetable.
Confirm building, suite and parking before leaving home. The Tacoma medical campus contains multiple pavilions, the Baker Center and specialty buildings.
Ask for a cost estimate for scheduled procedures. Use MultiCare’s estimator and your insurer’s benefit information together.

What to have ready when scheduling

  • Patient’s full name and date of birth.
  • Current insurance card and member information.
  • Referral or physician order when required.
  • Name of the specialty or procedure requested.
  • Preferred physician, if you have one.
  • Preferred days/times.
  • Previous records or imaging if your clinician requests them.
  • Current medication list when relevant to the visit.

Medical services available through Tacoma General

Tacoma General functions as a tertiary-care hospital with emergency, inpatient, surgical and specialty services. Not every outpatient clinic is physically inside the same building.

Emergency & trauma

24-hour emergency evaluation, trauma response, surgical consultation and inpatient escalation.

Surgical care

Emergency, acute-care and planned surgical services, with day-surgery resources on the Tacoma campus.

Critical care

Intensive-care support for seriously ill medical, surgical and trauma patients.

Heart & vascular care

Hospital-based cardiovascular evaluation and specialty services within the MultiCare network.

Neurosciences

Neurology, neurosurgery and neuro-related inpatient/specialty services in Tacoma.

Orthopedics & spine

Orthopedic and spine services are represented on the Tacoma General campus and nearby specialty offices.

Imaging / radiology

Hospital imaging supports emergency, inpatient and scheduled diagnostic care.

Laboratory services

Hospital laboratory testing supports emergency, inpatient and procedural care.

Pharmacy

A Tacoma General ED retail pharmacy is available on campus and is published as operating 24/7.

Gastroenterology

Baker Center GI resources support diagnostic, therapeutic and interventional gastroenterology procedures.

Women’s / maternity care

Tacoma General has long-standing obstetric and neonatal-care services; confirm current department routing before arrival.

Specialty referral care

Complex patients may be referred to Tacoma General from other facilities in the South Puget Sound region.

Trauma, acute-care surgery and surgical critical care

Tacoma General’s trauma/acute-care surgical service is particularly important for patients transferred from smaller hospitals or arriving with serious injuries.

Cascade Trauma and Acute Care Surgery states that it provides trauma surgery, surgical critical care and acute-care surgery exclusively through Tacoma General Hospital. Its team manages injured patients and coordinates with specialties such as orthopedics, neurosurgery and other surgical services when needed.

Trauma surgery

Includes management of serious injuries, hemorrhage and other traumatic conditions requiring coordinated hospital care.

Surgical critical care

The service describes 24-hour hospital availability of surgeons and advanced practice providers for critically ill surgical and trauma patients.

Emergency general surgery

Acute-care surgery may include conditions such as appendicitis, gallbladder disease, bowel obstruction, diverticulitis, hernias, gastrointestinal bleeding and serious soft-tissue infection.

Outpatient surgical follow-up

Trauma/general-surgery follow-up is available at Baker Center Suite 203, 316 Martin Luther King Jr. Way. Clinic: 253-403-7500.

After-hours trauma/general-surgery concern: CTACS publishes an urgent-concern answering service at 1-800-677-8253. For a new life-threatening emergency, call 911 rather than using an outpatient answering service.

Tacoma General Hospital hours

“Hospital open 24 hours” does not mean every clinic, office, laboratory desk or specialty department accepts walk-ins 24 hours a day.

Service Hours / availability Important note
Main hospital 24 hours daily Inpatient operations continue around the clock; entrances/access rules can differ overnight.
Emergency Department 24/7 No routine appointment required for emergency care.
ED Pharmacy 24/7 Published Tacoma General ED Pharmacy phone: 253-403-2403.
Trauma / critical surgical coverage 24-hour hospital coverage Team-based coverage; this is not the same as an outpatient clinic being open 24 hours.
Billing customer service Weekday business hours MultiCare billing materials publish 7:30 a.m.–5 p.m., Monday–Friday for phone support.
Specialty clinics Varies Confirm the individual clinic’s current hours before traveling.
Doctor appointment sessions Varies by physician No trustworthy universal weekly physician schedule exists for the whole hospital.

Where to park at Tacoma General Hospital

Tacoma General shares a dense medical campus with multiple clinical buildings. Choose parking based on the building you actually need.

5th Street Parking Structure

Campus maps identify the 5th Street parking structure as a patient/visitor parking option serving Tacoma General and surrounding campus destinations.

Baker Center Parking Garage

Best suited to patients going to the Baker Center, including the trauma/general-surgery clinic at 316 Martin Luther King Jr. Way.

Emergency Department parking

Follow current Emergency Department signage when arriving for emergency care rather than parking far from the emergency entrance.

Valet / entrance parking

Campus visitor guides have identified valet service near the Philip Pavilion entrance. Because availability and operating hours can change, confirm current valet status before relying on it.

Parking fees and validation: Do not assume old online parking rates are current. MultiCare’s campus layout has changed over time and private paid parking also exists nearby. If parking cost or validation matters, call campus directions at 253-403-1635 before your visit.

Parking checklist before a scheduled appointment

  1. Confirm the exact building and suite in your appointment message.
  2. Ask whether you are going to Tacoma General itself, Baker Center, Philip Pavilion or another campus building.
  3. Enter the correct building destination into navigation rather than only “Tacoma General.”
  4. Allow extra time for parking and walking between campus buildings.
  5. Ask about wheelchair drop-off or accessible parking if mobility is limited.

Tacoma General campus navigation

The hospital campus includes several named pavilions and nearby medical buildings. Knowing the building name is more useful than knowing only the hospital address.

Philip Pavilion

Campus visitor maps identify patient registration, specialty areas and hospital access through this pavilion.

Commencement Pavilion

Part of the Tacoma General hospital campus and connected clinical layout.

Rainier Pavilion

Another major named area within the hospital campus shown on visitor navigation materials.

Baker Center

Located directly across from Tacoma General at 316 Martin Luther King Jr. Way and houses outpatient services including trauma/general-surgery clinic functions.

Emergency Department

Use dedicated emergency signage and parking when arriving for emergency evaluation.

Information / registration

Hospital visitor maps identify registration, information points, elevators, restrooms and other wayfinding resources.

Lost on campus? Call 253-403-1635 for Tacoma medical-campus directions or 253-403-1000 for the hospital switchboard.

Visiting a patient at Tacoma General

Visitor access can differ by unit and patient condition. ICU, maternity, neonatal, behavioral-health, isolation and procedural areas can have rules that differ from general inpatient floors.

Before you drive to the hospital

Confirm that the patient can receive visitors. Call Patient Information at 253-403-1622 if you do not know the unit.
Ask for the current visitor window for that unit. Do not rely on an old online visiting-hours chart because hospital policies can change.
Confirm which entrance is open. Some hospital entrances may have different access after normal daytime hours.
Bring identification if required. Security or visitor-registration procedures can apply.
Ask before bringing children, flowers or food. Certain clinical units restrict these items for safety or infection-control reasons.
No single visiting-hours promise: A hospital-wide “visiting hours” statement can be misleading because individual departments may impose more restrictive rules. The safest answer is the current rule for the patient’s specific unit.

Tacoma General ED Pharmacy

Tacoma General has a hospital-based pharmacy option that is particularly useful for prescriptions associated with emergency or hospital care.

Pharmacy phone 253-403-2403

Call for prescription or pickup questions.

Published hours 24 hours / 7 days

MultiCare materials identify the Tacoma General ED retail pharmacy as a 24-hour location.

Location Tacoma General campus

Published pharmacy information places it at the hospital/ED area, 315 MLK Jr. Way.

For specialty prescriptions, MultiCare Specialty Pharmacy Services publishes 253-403-8326 for help with transfers, refills, delivery/pickup arrangements and prescription-status questions.

Appointment fees, emergency fees and procedure costs

There is no responsible way to publish one Tacoma General “doctor fee” or “ER fee” because hospital bills are built from the services actually provided.

Doctor consultation

Professional fees vary by specialty, new-vs-established patient status, complexity, procedure, insurance contract and whether a hospital facility charge applies.

Emergency visit

Emergency charges depend on the level of evaluation and any imaging, laboratory tests, medication, procedures, specialist services or admission required.

Imaging

MRI, CT, X-ray, ultrasound and other imaging can have different hospital and professional components. Use the MultiCare estimator for the specific ordered service.

Surgery

Surgery can involve hospital, surgeon, anesthesia, pathology, radiology, implant and other charges. Ask for a written estimate for planned care.

How to estimate your real cost

Get the exact procedure or service name. Ask the ordering clinic for the procedure description or billing code when possible.
Use MultiCare’s official estimator. Enter the location and planned service.
Check your insurance benefits. Confirm network status, deductible, copay and coinsurance with your insurer.
Ask whether professional fees are separate. Physician, radiology, anesthesia or pathology charges may not always be represented by one facility estimate.
Ask about financial assistance if cost is a barrier. MultiCare publishes an application process for eligible medically necessary services.
Official MultiCare estimate tool

Billing, payment and statement questions

MultiCare’s billing materials provide several ways to manage a balance and explain the difference between hospital and professional services shown on a statement.

Billing phone

800-919-1936

Published customer-service hours: approximately 7:30 a.m.–5 p.m., Monday–Friday.

Pay through MyChart

MultiCare supports online payment through MyChart. MyChart balances can update more quickly than a previously printed statement when new payments or adjustments are posted.

Pay by mail

Follow the remittance address shown on your current statement rather than relying on an old article, because payment addresses can change.

Question a charge

Call Patient Financial Services and have the visit date, account/guarantor information and disputed line item available.

Why you may see more than one type of charge

MultiCare billing examples distinguish between hospital services and professional services. Depending on your care, your statement may include facility services and clinician/professional services separately.

If your insurer says a claim was processed differently than expected, compare the Explanation of Benefits with the MultiCare statement before assuming the hospital balance is incorrect.

MultiCare financial assistance

MultiCare publishes a formal financial-assistance application for patients who may have difficulty paying eligible medically necessary hospital or clinic bills.

Help line 800-919-1936

Questions about eligibility, applications and billing assistance.

Fax 253-864-4017

Published submission route for completed financial-assistance applications.

What MultiCare asks for

  • Household/family information.
  • Gross monthly income information.
  • Documentation supporting family income.
  • Any additional information needed for the application.
  • Signature and date.

MultiCare’s application instructions state that a Social Security number is not required to apply, although providing one can help verification. The system also offers disability and language assistance with completing the application.

Ways to submit an application

  • Mail: PO Box 5299, MS: 1002-1-PFN, Tacoma, WA 98415-0299.
  • Fax: 253-864-4017.
  • Online: through supported MyChart financial-assistance functions.
  • Email: PFNFinancialAssistance@multicare.org.
  • In person: at a main MultiCare hospital or medical-center admitting desk.

MultiCare’s published instructions say applicants are notified of the final eligibility determination and applicable appeal rights within 14 calendar days after a complete application and required income documentation are received.

Financial assistance information

How to get Tacoma General medical records

Patients can access routine health information through MyChart or request a fuller record set through MultiCare’s Health Information / Release of Information process.

Check MyChart first. Many visit summaries, results and other records can be viewed without submitting a separate release request.
Use the formal records process when you need a complete copy. This is useful for records not displayed in MyChart or when records need to be sent elsewhere.
Complete authorization when required. Requests involving another person, legal representative or certain protected information can require additional authorization.
Specify exactly what you need. Include date range, hospital/clinic, record type and where the copy should be sent.
Records phone 253-403-1081

Published Tacoma-area Health Information contact.

Records fax 253-333-2419

Published MultiCare records fax route.

Mail PO Box 5299

MultiCare Health Information Department, Tacoma, WA 98405/98415 mailing system depending on form.

Imaging files are different from a written radiology report. If another physician needs actual CT/MRI/X-ray images, state clearly that you need the image files, not only the report.
MultiCare medical-record request

MultiCare MyChart patient portal

MyChart is MultiCare’s secure patient portal and is useful before and after a Tacoma General visit.

View health information

Review available test results, visit information and portions of your MultiCare health record.

Appointments

Some MultiCare appointments and scheduling functions can be managed through the patient portal.

Billing

MyChart supports online account and payment functions for eligible MultiCare bills.

Messages

For participating outpatient teams, routine non-emergency communication may be available in MyChart.

Estimate tools

MultiCare provides a guest cost-estimator experience through its MyChart system.

Technical support

Published MyChart customer-support phone: 844-388-2356.

Do not use MyChart for a new emergency. Messages are not a substitute for 911 or emergency-department care when immediate evaluation is needed.
Open MultiCare MyChart

What to bring for a scheduled Tacoma General visit

Documents

  • Government-issued photo ID when requested.
  • Insurance card.
  • Referral or physician order if required.
  • Appointment confirmation.
  • Relevant outside records or imaging requested by the specialist.

Health information

  • Current prescription-medication list.
  • Over-the-counter medications and supplements.
  • Medication allergies.
  • Relevant surgery or medical-history information.
  • Questions you want answered during the visit.
Practical Tacoma tip: Save a screenshot of the building name and suite from your appointment confirmation. The Tacoma medical campus has several buildings within a short distance of one another, and arriving at the correct garage can matter more than simply reaching the hospital street address.

MultiCare Tacoma General Hospital map

The main hospital is on Martin Luther King Jr. Way in Tacoma’s medical district, near Wright Park and several MultiCare specialty buildings.

Main hospital: MultiCare Tacoma General Hospital, 315 Martin Luther King Jr. Way, Tacoma, WA 98405. For Baker Center appointments, use the specific Baker Center address shown in your appointment details.

Patient concerns, complaints and compliments

MultiCare Patient & Family Relations is the appropriate route when a patient or family member wants to raise a concern about care, communication, access or the hospital experience. A published Tacoma contact is 253-403-1739.

For an immediate clinical issue while admitted, first tell the bedside nurse or unit team. Patient Relations is useful when the concern remains unresolved or when you want to provide formal feedback.

MultiCare Tacoma General Hospital FAQs

These questions cover the most common practical searches about Tacoma General.

1. What is the phone number for MultiCare Tacoma General Hospital?
The main Tacoma General Hospital switchboard is 253-403-1000. Patient Information is published at 253-403-1622.
2. What is Tacoma General Hospital’s address?
MultiCare Tacoma General Hospital is located at 315 Martin Luther King Jr. Way, Tacoma, WA 98405.
3. Is Tacoma General Hospital’s emergency room open 24 hours?
Yes. Tacoma General provides 24-hour emergency and trauma care, seven days a week.
4. How much does a Tacoma General emergency-room visit cost?
There is no single fixed ER price. Cost depends on the emergency evaluation, testing, imaging, medications, procedures, professional services, insurance coverage, deductible and coinsurance. For non-emergency planned services, use MultiCare’s official cost estimator.
5. Where should visitors park at Tacoma General?
Campus maps identify patient/visitor parking including the 5th Street parking structure and parking associated with nearby medical buildings. Baker Center patients can use the Baker Center Parking Garage. Call 253-403-1635 for current campus directions and parking guidance.
6. How can I find a doctor at Tacoma General?
Use MultiCare’s provider and specialty directories or call the relevant specialty clinic. Hospital physician schedules are not published as one fixed weekly roster because clinicians may rotate among clinic, surgery, inpatient and on-call assignments.
7. What are Tacoma General visiting hours?
Visitor rules can vary by patient unit and condition. Call Patient Information at 253-403-1622 to confirm the current rule for the patient’s unit before traveling.
8. How do I get medical records from Tacoma General?
Start with MultiCare MyChart for information available online. For a formal records release, use MultiCare’s Health Information/medical-record request process. A published Tacoma records contact is 253-403-1081.
9. Does Tacoma General have a 24-hour pharmacy?
MultiCare materials identify the Tacoma General ED Pharmacy as operating 24 hours a day, seven days a week. The published phone number is 253-403-2403.
10. How do I get help paying a Tacoma General bill?
Call MultiCare Patient Financial Services at 800-919-1936. MultiCare offers a financial-assistance application for eligible medically necessary hospital and clinic services, and applications can be submitted through several published routes.

Official and primary information used

This guide brings the practical information into the page rather than sending readers through a directory of links. The links below are retained for actions that must occur on the official system or for readers who need the underlying current policy.