Miami Children’s Hospital: Pediatric Care & Info

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Miami Pediatric Hospital Guide · Updated September 2026

Miami Children’s Hospital address, phone, pediatric ER, appointments, portal, records, parking, and patient information

Miami Children’s Hospital is the former name many families still search for. The current hospital name is Nicklaus Children’s Hospital Miami, located at 3100 SW 62nd Avenue, Miami, FL 33155.

This guide is built for parents and caregivers who need practical next steps: the correct phone numbers, pediatric emergency room route, appointment line, patient portal, medical records, visitor planning, billing help, insurance questions, parking, map, and official source links.

Call Main Hospital: 305-666-6511 Miami ER: 305-668-5522 Appointments: 1-888-624-2778 Official Website
Emergency warning: If a child has trouble breathing, blue lips, seizure, severe injury, poisoning, chest pain, signs of stroke, loss of consciousness, severe dehydration, or any life-threatening condition, call 911 or go to the nearest emergency department immediately. Do not wait for an appointment callback.
Current name Nicklaus Children’s Hospital Miami

Formerly known as Miami Children’s Hospital.

Address 3100 SW 62nd Avenue

Miami, FL 33155. Use this for GPS, rideshare, patient mail, and campus navigation.

Main phone 305-666-6511

Main hospital line for general routing and department connection.

Toll-free 800-432-6837

Useful for families calling from outside the Miami area.

Miami ER 305-668-5522

Use for the Nicklaus Children’s Hospital Miami Emergency Room.

Appointments 1-888-624-2778

Physician appointment line for pediatric specialty scheduling.

Miami Children’s Hospital is now Nicklaus Children’s Hospital

The older name is still common in search, insurance paperwork, family conversations, and historical records.

Current facility name

The current name used by the hospital is Nicklaus Children’s Hospital Miami. If you search “Miami Children’s Hospital,” official pages generally point families to Nicklaus Children’s Hospital.

Why this matters

Using the current name helps avoid wrong portals, outdated maps, old phone numbers, and confusion when requesting medical records, scheduling appointments, checking insurance, or navigating the campus.

Use both names when needed

For old medical history, you can say: “My child was treated at Miami Children’s Hospital, now Nicklaus Children’s Hospital.” This can help staff locate legacy records or route your call.

Do not use outdated directories

Third-party listings may still show old naming or incomplete department numbers. For urgent, appointment, portal, billing, or record needs, use official Nicklaus Children’s Hospital pages.

Quick action table for parents and caregivers

Start here if you need the right phone number, department, or online action without reading the full page.

Need Best action Prepare before calling or visiting
Life-threatening emergency Call 911 or go to the nearest emergency department. For the Miami pediatric ER, call 305-668-5522. Symptoms, medicines, allergies, recent illness, injury time, and parent or guardian ID.
Pediatric specialty appointment Call the physician appointment line at 1-888-624-2778. Referral, insurance card, child’s legal name, date of birth, diagnosis, and preferred location.
Scheduling or registration Call Scheduling/Registration at 1-877-624-8413. Order from provider, insurance details, guardian information, and requested test or visit type.
Medical records or portal access Contact Health Information Management at 305-669-6412. Patient identity details, guardian relationship, date range, and where records should be sent.
Billing question Call Patient Financial Services at 305-663-8452. Account number, insurance EOB, date of service, bill copy, and guarantor details.
Complaint, compliment, or patient experience concern Contact Patient and Guest Relations at 786-624-4400. Child’s name, unit or department, visit date, staff names if known, and a clear summary.

Nicklaus Children’s Hospital Miami contact directory

Use the current department route instead of relying on old Miami Children’s Hospital listings.

Department or service Phone or route What to use it for
Main Hospital Phone 305-666-6511 General hospital connection, department routing, patient-location help, and non-emergency questions.
Toll-free line 1-800-432-6837 Families calling from outside Miami or needing central routing.
Nicklaus Children’s Hospital Miami ER 305-668-5522 Pediatric emergency room questions. For immediate life-threatening emergencies, call 911.
Physician Appointment Line 1-888-624-2778 Scheduling pediatric specialty appointments and finding a clinician.
Scheduling/Registration 1-877-624-8413 Registration and scheduling support for ordered services.
Health Information Management / Medical Records 305-669-6412 Portal invitations, copies of records, release forms, and records not visible in the portal.
Patient Financial Services 305-663-8452 Bills, balances, estimates, financial services, and insurance responsibility questions.
Patient and Guest Relations 786-624-4400 Hospital policy questions, experience concerns, compliments, complaints, and issue resolution.
Outpatient Pre-Registration 305-663-8410 Pre-registration before a scheduled outpatient service.
Publix Pharmacy Outpatient 305-669-7155 Hospital outpatient pharmacy questions when applicable.
Valet Parking 786-578-3069 Valet parking questions, especially for campus arrival planning.
Shuttle Service 786-717-4233 Hospital campus shuttle questions.

Pediatric emergency room and urgent-care decision help

The Miami campus has a pediatric emergency room. Parents should still use 911 for immediate life-threatening symptoms.

ER address
Nicklaus Children’s Hospital Miami ER, 3100 SW 62nd Avenue, Miami, FL 33155.
ER phone
305-668-5522. Use for the Miami emergency room. Do not delay 911 when a child needs immediate rescue care.
Hours
The pediatric emergency department provides 24-hour emergency care.
ER entrance
Official campus guidance says the Emergency Room entrance is across from the Yellow Garage. Follow campus directional signage when you arrive.
Yellow Garage note
The first floor of the Yellow Garage is for Emergency Department patient families and the Center for Spinal Disorders.
Situation Use ER or 911? Why
Severe breathing trouble, blue lips, unconsciousness, major trauma Call 911 immediately The child may need emergency response before arrival at the hospital.
Seizure, poisoning, severe allergic reaction, severe dehydration Call 911 or go to the nearest ER These can worsen quickly and should not wait for outpatient scheduling.
Broken bone, deep cut, high fever in a high-risk child, severe abdominal pain Use pediatric ER guidance A pediatric emergency team can evaluate urgent injuries and illnesses.
Mild cold symptoms, minor rash, school note, routine follow-up Primary care, urgent care, or appointment line Non-emergency issues are usually handled outside the ER when safe.
Parent checklist for ER arrival: Bring photo ID, insurance card, medication list, allergy list, recent test results if available, the child’s primary doctor name, custody or guardianship documents if relevant, and the time symptoms started.

How to make an appointment at Nicklaus Children’s Hospital

Appointment steps differ depending on whether the child needs specialty care, diagnostic testing, primary care, urgent care, or a follow-up visit.

Confirm whether it is urgent. If symptoms are severe or rapidly worsening, use emergency care first. Do not wait for a routine appointment slot.
Call the correct scheduling route. For physician appointments, call 1-888-624-2778. For scheduling or registration support, call 1-877-624-8413.
Have the referral and insurance ready. Many specialty visits require a referral, authorization, diagnosis code, insurance card, and provider order before scheduling.
Ask which location you are booking. Nicklaus Children’s has hospital, outpatient, urgent-care, specialty-care, and primary-care locations. Confirm the address, parking, check-in desk, and arrival time.
Use pre-registration when available. For outpatient services, ask whether pre-registration is needed and whether forms, insurance verification, or estimated financial responsibility can be completed before arrival.
Useful call script: “I am calling for a child appointment. The child’s age is __, diagnosis or symptom is __, referring provider is __, insurance is __, and we need help with __. Which Nicklaus location and department should we schedule with?”

Pediatric care, specialties, and hospital services

Nicklaus Children’s Hospital Miami is a pediatric hospital with a wide network of specialty programs, outpatient care, diagnostics, urgent care, and emergency services.

Care area What families may need Best next step
Emergency medicine 24-hour pediatric emergency evaluation, trauma-related care, urgent illness, and injuries. Use the pediatric ER for urgent needs and call 911 for life-threatening symptoms.
Primary and adolescent care Routine pediatric care, sick visits, follow-ups, school forms, vaccines, and adolescent care. Confirm the specific pediatric care center location and whether same-day sick visits are available.
Specialty care Cardiology, neurology, orthopedics, spine, cancer and blood disorders, surgery, rehabilitation, and other pediatric specialties. Call the appointment line and ask if referral, imaging, labs, or prior records are required.
Diagnostics and imaging Ordered tests, imaging, lab work, and specialty-directed evaluations. Ask about fasting, sedation, arrival time, insurance authorization, and whether results go to the ordering doctor.
Surgery and procedures Pre-op instructions, anesthesia review, arrival time, consent, and post-op planning. Confirm pre-registration, medication instructions, fasting rules, guardian presence, and discharge requirements.
Rehabilitation and therapy Physical therapy, occupational therapy, speech therapy, and condition-specific rehabilitation. Ask which campus or outpatient center handles the service and whether therapy authorization is required.
International and out-of-area families Medical coordination, estimates, records, lodging planning, and appointment sequencing. Ask the Global Health or scheduling team what documents are needed before travel.
Scheduling detail: The hospital system includes more than the Miami campus. Always verify whether your child’s appointment is at the main hospital, a specialty care center, an outpatient center, an urgent care center, or a pediatric care center.

My Nicklaus Children’s Patient Portal and app

The patient portal helps families access many records and manage parts of the care experience online.

Portal access

Families can access portions of a child’s medical records, laboratory results, upcoming appointments, discharge instructions, medication information, diagnoses, bill pay, and secure messaging with select physician practices.

Invitation setup

After registration at the hospital, urgent care center, or participating physician office, families may receive an email invitation to create a My Nicklaus Children’s Patient Portal account.

Portal help

If you need access to a child’s health records and did not receive an invitation, call Health Information Management at 305-669-6412.

My Nicklaus app

The My Nicklaus Children’s app can help families access locations, pediatric health information, virtual care, service directions, records, bill pay, physician directories, and urgent-care wait-time information.

Privacy reminder: For a minor child’s records, the hospital may need guardian verification, authorization forms, identity checks, or legal representative documents before releasing protected health information.

Medical records, portal records, and HIM help

Use Health Information Management when records are not visible in the portal or when another provider needs an official copy.

Record need Best route What to prepare
Portal invitation Call HIM / Medical Records at 305-669-6412. Child’s legal name, date of birth, guardian contact information, and visit location.
Records not in portal Request an official copy through Health Information Management. Date range, department, provider name, destination fax or mailing address, and release authorization.
Send records to another doctor Ask HIM how records should be released to the receiving provider. Receiving doctor, facility name, phone, fax, appointment date, and requested records.
School, sports, or disability documents Ask the treating clinic or medical records team what form type is needed. School form, sports form, diagnosis documentation, and parent or guardian signature requirements.
Billing claim support Coordinate between Patient Financial Services and records if an insurer asks for notes. Insurance request letter, date of service, account number, and itemized bill.

Billing, insurance, pricing, and financial assistance

Hospital bills, physician bills, facility charges, insurance authorizations, and out-of-pocket estimates can be separate.

Patient Financial Services

Call 305-663-8452 for hospital billing questions, account help, statements, payment responsibility, and financial-service navigation.

Accepted insurance

Nicklaus Children’s says it is in-network for the majority of health plans providing coverage to patients, but coverage can vary by plan, provider, location, and physician group.

Estimates and price transparency

Families should request a personalized estimate and confirm whether separate clinicians may bill independently from the hospital bill.

Financial assistance

The hospital provides financial-service information and financial assistance resources for eligible families. Ask before the bill becomes overdue if you need help.

Billing question Ask this before care when possible Why it matters
Is my child’s service in-network? Confirm hospital, physician, anesthesia, imaging, lab, and facility participation separately. Some non-employed physicians or credentialed staff may not accept the same plans.
Will I receive more than one bill? Ask whether physician, hospital, radiology, pathology, or anesthesia bills are separate. Separate bills are common in hospital-based care.
Do I need prior authorization? Ask your insurer and the scheduling team before non-emergency procedures or imaging. Missing authorization can increase family responsibility.
Can I get an estimate? Request a personalized estimate based on insurance, procedure code, location, and provider. General price files may not reflect your child’s exact clinical or insurance situation.

Visitor planning, family support, and guest relations

Visitor rules can vary by unit, season, respiratory-illness activity, patient condition, and safety requirements.

Check visitor limits

Before visiting an inpatient child, confirm the current unit rules. NICU, ICU, infection-control areas, and respiratory season policies may have stricter limits.

Patient and Guest Relations

For hospital policy questions, service concerns, or help resolving an issue, contact Patient and Guest Relations at 786-624-4400.

Bring identification

Visitors and guardians may need identification and unit approval. Bring documents that show guardianship or authorization when relevant.

Do not visit when sick

If you have fever, cough, vomiting, diarrhea, flu-like symptoms, or recent exposure to a contagious illness, call the unit before visiting.

Before arrival: Ask for the child’s building, unit, room number if allowed, parking garage, visitor entry point, approved visitor count, masking or infection-control rule, and whether siblings can visit.

Parking, valet, rideshare, and Google map

The Miami campus uses color-labeled garages and designated arrival areas. Confirm the correct entrance for your appointment or emergency visit.

Nicklaus Children’s Hospital Miami
3100 SW 62nd Avenue
Miami, FL 33155
Main: 305-666-6511

Use this map for route planning. Confirm the correct garage, entrance, and check-in desk before leaving home, especially for ER, surgery, imaging, or specialty appointments.
Arrival need Official campus guidance to check Practical note
General hospital visit Green Garage is listed as the first parking structure when entering from SW 57 Avenue and Devonshire Boulevard. Ask your clinic or unit whether the Green Garage, Blue Garage, Yellow Garage, or another entrance is best.
Emergency Department Yellow Garage first floor is for Emergency Department patient families and Center for Spinal Disorders visitors. Follow Emergency Department signs after arriving at 3100 SW 62nd Avenue.
Valet service Complimentary valet is listed for several campus locations, with Yellow Garage valet Monday through Friday from 6:00 am to 6:00 pm for the ER and Center for Spinal Disorders. Call 786-578-3069 if you need valet details before arrival.
Rideshare or delivery The campus lists designated rideshare and retail delivery stops. Use the My Nicklaus Children’s app or campus map to identify the correct stop.
On-campus wayfinding The My Nicklaus Children’s app offers directions to service locations and step-by-step campus navigation. Download or open the app before arriving if you are unfamiliar with the campus.

Content gap audit: what most low-value pages miss

A useful Miami Children’s Hospital page must do more than repeat an old name, address, and phone number.

Common weak-page issue Why it hurts users What this page adds
Uses old hospital name only Parents may search outdated portals or call wrong departments. Explains that Miami Children’s Hospital is now Nicklaus Children’s Hospital Miami.
Only lists main phone Families need ER, scheduling, records, billing, and patient-relations numbers. Includes department-specific numbers and when to use each one.
No emergency decision guidance Parents may waste time deciding between appointment, urgent care, ER, or 911. Adds ER/911 decision table and emergency arrival checklist.
No portal or records steps Caregivers need lab results, discharge instructions, records, and access help. Explains portal invitation, HIM number, release needs, and records-transfer preparation.
No billing explanation Hospital, provider, insurance, and estimate questions can be confusing. Adds Patient Financial Services number, estimate questions, insurance notes, and financial-assistance route.
No campus arrival help Large pediatric campuses are stressful when a child is sick. Adds Google map, garage guidance, valet number, ER entrance note, rideshare note, and app wayfinding tip.

Important safety and independent guide notice

This page helps families navigate contact information and official resources. It does not provide diagnosis, treatment, or emergency triage.

Medical disclaimer: This guide is informational only. For real symptoms, diagnosis, treatment, medication, surgery instructions, discharge questions, or urgent care decisions, contact Nicklaus Children’s Hospital, your child’s clinician, 911, or the nearest emergency department.
Independent website notice: USHospitalGuides.com is not Nicklaus Children’s Hospital, not Miami Children’s Hospital, not a hospital operator, and not a government agency. Use official hospital links and phone numbers for final decisions.

Miami Children’s Hospital FAQs

These answers focus on the old hospital name, current address, phone numbers, ER, appointments, portal, records, billing, parking, and visitor planning.

1. Is Miami Children’s Hospital still the current name?
No. The hospital is now known as Nicklaus Children’s Hospital Miami. Many families still search the older name, Miami Children’s Hospital, because it appears in older records and common usage.
2. What is the address for Miami Children’s Hospital?
The current Miami campus address is Nicklaus Children’s Hospital Miami, 3100 SW 62nd Avenue, Miami, FL 33155.
3. What is the main phone number?
The main hospital phone number is 305-666-6511. Families outside the area may also use the toll-free line, 1-800-432-6837.
4. What is the phone number for the Miami pediatric emergency room?
The Nicklaus Children’s Hospital Miami ER phone number listed in the hospital phone directory is 305-668-5522. For a life-threatening emergency, call 911 immediately.
5. How do I schedule a pediatric appointment?
For physician appointments, call 1-888-624-2778. For scheduling or registration support, call 1-877-624-8413. Have insurance, referral, diagnosis, and preferred location ready.
6. How do I access the My Nicklaus Children’s Patient Portal?
Families usually receive an email invitation after registration at the hospital, urgent care center, or participating physician office. If you need portal access and did not receive an invitation, call Health Information Management at 305-669-6412.
7. How do I request medical records?
Call Health Information Management / Medical Records at 305-669-6412. Be ready with the child’s legal name, date of birth, guardian information, date range, and where the records should be sent.
8. Who do I call for a hospital bill or estimate?
Call Patient Financial Services at 305-663-8452. Ask whether the hospital, physician, anesthesia, radiology, or other services may bill separately.
9. Where should I park for the emergency room?
Official campus guidance says the Emergency Room entrance is across from the Yellow Garage, and the first floor of the Yellow Garage is for Emergency Department patient families and the Center for Spinal Disorders. Follow campus signs when arriving.
10. Is Nicklaus Children’s Hospital a licensed hospital?
FloridaHealthFinder lists Nicklaus Children’s Hospital as licensed and shows that the facility has an emergency department. Families can use the state facility profile for license and quality-profile verification.