Howard County General Hospital in: Contact & Patient Info

by
Hospital Guide · Columbia MD · Johns Hopkins Howard County

Howard County General Hospital in Columbia Maryland contact, ER, MyChart, records, billing, visitors, services, parking, and patient information

Howard County General Hospital is now commonly listed by Johns Hopkins as Johns Hopkins Howard County Medical Center. The hospital is located at 5755 Cedar Lane, Columbia, MD 21044, and the main phone number is 410-740-7890.

Use this guide to reach the right hospital department, plan an emergency or scheduled visit, request medical records, understand MyChart access, check visitor rules, review billing and financial-assistance options, and find parking and campus directions.

Main: 410-740-7890 ER: 410-740-7777 5755 Cedar Lane Columbia, MD 21044 Open 24/7
Call Main: 410-740-7890 Call ER: 410-740-7777 MyChart Login Medical Records
Medical emergency? Call 911 or go to the nearest emergency department. This guide is for navigation and patient planning only. It does not replace emergency care, medical advice, physician instructions, or hospital staff guidance.
Hospital name Johns Hopkins Howard County Medical Center

Formerly and commonly searched as Howard County General Hospital.

Address 5755 Cedar Lane

Columbia, MD 21044.

General information 410-740-7890

Use for operator assistance, patient information, and department routing.

Emergency Department 410-740-7777

Call 911 for immediate emergencies. Use the ER number for department contact when appropriate.

Medical records 410-740-7950

Health Information Management general reception. Release of information: 410-740-7953.

Billing services 1-855-662-3017

Use for Johns Hopkins Medicine billing questions and bill changes.

About Howard County General Hospital / Johns Hopkins Howard County Medical Center

A Johns Hopkins community hospital in Columbia, Maryland, offering emergency, inpatient, outpatient, surgical, diagnostic, pediatric, women’s health, specialty, and wellness services.

Johns Hopkins Howard County Medical Center combines community-hospital access with the Johns Hopkins Medicine network. The hospital page describes more than 1,000 affiliated doctors in nearly 100 clinical specialties, plus hospital and wellness services for the Howard County area.

Patients commonly use the campus for emergency care, diagnostic testing, surgery, childbirth, pediatric emergency care, cardiac rehabilitation, outpatient lab work, rehabilitation therapy, oncology support, psychiatric services, wound care, and specialty referrals.

Name note: Many patients still search for “Howard County General Hospital.” Johns Hopkins now uses “Johns Hopkins Howard County Medical Center” on official location, department, records, billing, and visitor pages.

Howard County General Hospital contact directory

Use the main hospital number for general routing and the department numbers below for faster help.

Need Phone Use it for
General information 410-740-7890 Hospital operator, patient information, department connection, and general hospital questions.
Emergency Department 410-740-7777 Emergency department contact. Call 911 for immediate medical emergencies.
Pediatric Emergency / Pediatric Unit 410-884-4888 Pediatric emergency, inpatient, and observation-care routing.
Admitting 410-740-7670 Admission paperwork, planned admission questions, and registration routing.
Medical Records / HIM 410-740-7950 Health Information Management general reception and records guidance.
Release of Medical Record Information 410-740-7953 Medical-record release questions, forms, and copy-request support.
Radiology Film Library 410-740-7924 Copies of radiology images, exams, and imaging pickup coordination.
Billing Services 1-855-662-3017 Bill questions, account changes, MyChart bill pay, payment questions, and billing support.
Financial Counselor 410-740-7675 Financial counseling, assistance questions, and payment-planning direction.
Patient Relations 410-720-8200 Care feedback, concerns, compliments, and patient-experience issues.
TTY 410-740-9770 TTY support for patients or callers who need it.
Urgent matter rule: Johns Hopkins states email messages are checked Monday through Friday during business hours and should not be used for urgent matters. Use 911, the ER, your physician, or the correct department phone for time-sensitive care.

Emergency Room, pediatric emergency, behavioral health, and observation care

The emergency department is open 24 hours a day, seven days a week. Use 911 for immediate life-threatening symptoms.

Call 911 now
Chest pain, stroke symptoms, severe breathing difficulty, severe bleeding, major injury, overdose, seizure emergency, sudden confusion, or loss of consciousness.
Go to the ER
Severe abdominal pain, serious infection symptoms, broken bone, head injury, dehydration, severe allergic reaction, severe pain, suicidal thoughts, or worsening symptoms that cannot wait.
ER department phone
Johns Hopkins lists the Emergency Department phone as 410-740-7777. This is not a substitute for calling 911 in an emergency.
Pediatric ER
Pediatric emergency, inpatient, and observation care are available 24 hours a day, seven days a week through the pediatric service.
Behavioral health
The ER page describes behavioral health navigators and psychiatric services for patients with behavioral health needs.
Arrival process
After triage, patients may be escorted to a treatment area when available. Testing may begin before room placement if needed for faster care.
ER registration note: Your medical care is the priority. The hospital may complete brief registration at arrival, then finish insurance and consent paperwork after you are seen by the care team.

Hospital services and departments

Johns Hopkins Howard County Medical Center offers a broad service menu for adult, pediatric, women’s health, emergency, inpatient, outpatient, diagnostic, and specialty care.

Emergency medicine

Adult ER, pediatric emergency care, observation unit, psychiatric emergency support, triage, testing, and follow-up referral guidance.

Diagnostic imaging

Diagnostic services and radiology support for X-ray, CT, MRI, ultrasound, vascular studies, and related imaging needs.

Surgery

Operating room, surgery scheduling, preoperative care, recovery, joint academy/surgery, and ambulatory surgery support.

Women’s health

Breast center, gynecology, gynecologic surgery, obstetrics, pregnancy planning, maternal-fetal medicine, labor and delivery, and maternal child services.

Children’s care

Pediatric emergency, pediatric inpatient, observation care, and pediatric-unit phone routing through the hospital directory.

Heart and vascular

Cardiac services, cardiac rehabilitation, pulmonary diagnostics, vascular studies, and related heart or circulation services.

Cancer and infusion

Cancer care, cancer resource support, oncology unit, and infusion center services for patients needing coordinated specialty treatment.

Rehabilitation and therapy

Physical rehabilitation services, pulmonary rehabilitation, and therapy support after illness, surgery, injury, or hospitalization.

Specialty programs

Diabetes education, sleep center, wound center, headache center, psychiatry, dermatology, orthopaedics, urology, and additional specialty access.

Department routing tip: If you do not know the exact department, call 410-740-7890 and ask the operator to connect you by service name, patient unit, or physician office.

Appointments, registration, admissions, and planned hospital services

Planned visits may require a physician order, authorization, insurance check, pre-registration, and arrival instructions.

Confirm the location. Ask whether the appointment is at the main hospital, Berman Pavilion, an outpatient center, an imaging site, a physician office, or another Johns Hopkins location.
Verify the order and authorization. Ask your ordering doctor whether the hospital has the order and whether insurance authorization is required before the service.
Bring ID and insurance. Bring a photo ID, insurance card, medication list, allergies, referral, authorization number, and any forms sent through MyChart.
Check fasting and medication instructions. Imaging, surgery, endoscopy, lab testing, anesthesia, and procedures may have special instructions. Confirm before arrival.
Ask where to park and enter. Parking is free in the on-site parking lot, but department entrances and check-in desks may differ.
Registration tip: For planned care, write down the department, physician, date, arrival time, building, entrance, fasting rules, medication rules, and who will drive you home if sedation is involved.

Medical records, radiology images, birth registry, and release forms

Use MyChart for many online records. Use Health Information Management when you need formal chart copies, outside release, radiology images, or older records.

Mail records request
Johns Hopkins Howard County Medical Center, Health Information Management, 5755 Cedar Lane, Columbia, MD 21044.
Fax records request
Fax medical-record requests to 410-740-7543.
Release information
Call 410-740-7953 for release-of-medical-record information questions.
HIM general reception
Call 410-740-7950 for Health Information Management general reception.
Radiology images
Call the Radiology Film Library at 410-740-7924. Be ready with name, date of birth, date range, and exam type.
HIM public hours
Health Information Management is open to the public Monday through Friday, 8:30 a.m. to 5 p.m., except holidays.
Record need Best route What to prepare
Recent test result or clinical note MyChart Patient login, date of service, department, provider, and result name.
Complete hospital chart HIM release form Patient name, date of birth, dates of service, records needed, delivery method, and signature authorization.
Records sent to another doctor HIM release or MyChart sharing tools Doctor name, facility name, fax number, appointment date, and exact records requested.
Radiology films or images Radiology Film Library Name, date of birth, exam date range, exam type, pickup time, and photo ID.
Birth registry Birth Registry Call 410-740-7597 for routing and documentation questions.
Billing records Billing customer service Account number, service date, statement, insurance EOB, and itemized-bill request.
Records request script: “I need records from Johns Hopkins Howard County Medical Center for dates of service ____. Please send discharge summary, lab results, imaging reports, operative notes, medication list, and itemized chart records to ____.”

MyChart patient portal

MyChart is the main online tool for many Johns Hopkins records, results, prescriptions, and account tasks.

View test results

MyChart can show results when they are finalized, although certain information may be withheld if privacy or safety rules apply.

Clinical notes and summaries

Patients can use MyChart to access available clinical notes, visit summaries, and health information from Johns Hopkins care.

Medications and refills

MyChart can show current and past prescriptions and may allow renewal requests through the Medications section.

Proxy access

A patient or guardian can request proxy access for another person’s account when Johns Hopkins rules allow it.

Bill pay

Johns Hopkins Medicine bills can be paid through MyChart, or by phone using the billing number listed on the official billing page.

Not for emergencies

Do not use MyChart messages for severe or sudden symptoms. Call 911 or go to the emergency department.

Result-warning note: Some test results may appear before a provider has discussed them with you. Contact your care team if you do not understand a result or if symptoms are worsening.

Visitor hours, care partners, check-in, and patient privacy

Visitor rules can vary by unit, patient condition, space, infection precautions, or specialty area.

Visitor topic Current guidance Practical tip
General visiting hours Howard County Medical Center lists visiting hours as 9 a.m. to 9 p.m. daily. Call the unit before visiting if the patient is in ICU, labor and delivery, pediatrics, psychiatric care, or isolation.
Care partners Johns Hopkins defines a care partner as an adult the patient, parent, or legal guardian wants at the patient’s side for support and care decisions. Ask the care team who is listed as care partner and who can receive updates.
Check-in Visitors should stop at the Information Desk upon entrance to the hospital lobby for visitor-pass direction. Bring photo ID and know the patient’s full name and unit if available.
Number of visitors Space constraints may limit how many care partners or visitors are present at one time. Coordinate with family before visiting to avoid overcrowding the room.
Children Children may need adult supervision, and rules vary between adult, pediatric, emergency, and outpatient areas. Ask the unit before bringing children, especially during infection precautions.
Privacy Staff may be limited in what they can discuss unless the patient or legal representative permits disclosure. Ask the patient to identify approved contacts and decision-makers early.
Accessibility note: Care partners for patients with disabilities may be needed to help with communication, comprehension, decision-making, or equal access to care. Ask staff how to document the need.

Billing, insurance, bill pay, and separate physician charges

Johns Hopkins billing may include hospital facility charges and professional physician charges. Some private practice physicians may bill separately.

Billing need Best route What to ask
Pay bill online MyChart Log in to MyChart and use the billing section when your statement is available.
Phone billing help 1-855-662-3017 Select option 1 for bill questions or information changes.
Detailed bill Billing customer service Request an itemized bill, account review, insurance rebilling, or charge explanation.
Estimate before scheduled care Johns Hopkins cost estimate resources Use procedure codes, insurance information, facility location, and planned-service date.
Separate physician bill Physician group or billing customer service Ask whether emergency, anesthesia, radiology, pathology, hospitalist, or private-practice physician charges are separate.
Payment plan Billing or financial assistance Ask whether a payment plan is available after insurance and financial assistance review.
Billing warning: Johns Hopkins notes that some care facilities may have outside private practice physicians who see patients there, and you may receive a separate bill for those services.

Financial assistance, payment plans, and cost help

Johns Hopkins Medicine provides financial-assistance information and multilingual application resources for eligible patients.

Review your bill and insurance explanation. Compare the Johns Hopkins bill with your insurance explanation of benefits before assuming the balance is final.
Ask about financial assistance. Johns Hopkins provides financial-assistance applications and patient billing information sheets, including for Howard County General Hospital.
Submit the application as instructed. Johns Hopkins states applications are not accepted in person and must be submitted according to the application instructions.
Prepare supporting documents. You may be asked for documents before a final decision is made on eligibility and amount of assistance.
Ask about a payment plan. If a balance remains after financial assistance is applied, Johns Hopkins says access to a payment plan may be available.
Financial help script: “I received care at Johns Hopkins Howard County Medical Center and need help with my bill. Can you explain financial assistance, required documents, deadlines, and payment-plan options?”

Dining, language services, Wi-Fi, gift shop, and patient amenities

Hospital amenities can make an inpatient stay or family visit easier.

Free wireless internet

Howard County Medical Center provides free wireless internet access throughout the hospital, including patient rooms, main lobby, and cafeteria.

Language services

Interpretation services are provided 24 hours a day, seven days a week for patients and those assisting them in care discussions.

ATM

An ATM is available in the main lobby for patient and visitor convenience.

Gift shop

The Right Touch Gift Shop is located on the first floor. Call 410-740-7985 for more information.

Spiritual care

Spiritual Care and Chaplaincy provides emotional and spiritual support. Call 410-740-7898 or ask the care team.

Cafeteria and Starbucks

The cafeteria is on the basement level. Starbucks is in the main lobby and is listed as open Monday through Friday, 6 a.m. to 8 p.m.

Food note: Cafeteria service times, delivery options, retail options, and unit rules can change. Ask staff before bringing outside food to a patient, especially when diet restrictions apply.

Location, free parking, directions, and map

The main hospital campus is on Cedar Lane in Columbia, Maryland. Johns Hopkins states parking is free in the on-site parking lot.

Johns Hopkins Howard County Medical Center
5755 Cedar Lane
Columbia, MD 21044
Main: 410-740-7890
Emergency Department: 410-740-7777

Parking is free in the on-site parking lot. Several local bus routes also stop at the hospital. Confirm the exact entrance or department before arrival if you have a scheduled test, surgery, lab appointment, or specialist visit.
Arrival tip: For patient drop-off, surgery, ER, labor and delivery, imaging, or outpatient lab visits, call ahead or review your appointment instructions because campus entrances and check-in desks may differ.

Before you go: patient and visitor checklist

Use this checklist for emergency visits, scheduled services, inpatient stays, records, and billing follow-up.

For patients

  • Photo ID and insurance card.
  • Medication list, allergies, and pharmacy information.
  • Physician order, referral, or authorization number.
  • Advance directive or healthcare proxy if relevant.
  • Glasses, hearing aids, charger, and comfort items for admission.

For ER visits

  • Call 911 for severe or life-threatening symptoms.
  • Bring medication bottles if safe and practical.
  • Tell triage if symptoms worsen while waiting.
  • Share recent test results or physician referral details.
  • Ask about follow-up care before discharge.

For visitors

  • Bring photo ID and know the patient’s full name.
  • Check visiting hours and unit-specific rules.
  • Stay home if sick or recently exposed to infection.
  • Ask before bringing food, flowers, balloons, or children.
  • Respect privacy and care-team instructions.

For records and bills

  • Use MyChart for available records and bill pay.
  • Use HIM for formal records release.
  • Use 410-740-7953 for release-of-information questions.
  • Use 1-855-662-3017 for bill questions.
  • Ask about financial assistance before ignoring a bill.

Official source checklist for Howard County General Hospital information

Use official Johns Hopkins pages for final verification because phone numbers, visitor policies, hours, billing links, and records procedures can change.

Official source What it verifies When to use it
Hospital location page Address, main phone, 24/7 status, parking, hospital overview, and services summary. Use first for location, contact, parking, and campus information.
Howard County contact directory Department phone numbers, fax numbers, billing services, emergency department, medical records, patient information, and unit contacts. Use when you need a direct phone number.
Emergency Room page ER services, 24/7 staffing, pediatric emergency details, observation unit, psychiatric unit, and ER phone. Use for emergency department planning, not for emergency triage.
Medical services page Hospital service categories, specialty programs, women’s health, outpatient lab, surgery, stroke, wound care, rehabilitation, and care-team information. Use when routing to the right service line.
Patient and visitor information Visiting hours, quick links, advance care planning, patient education, non-discrimination, and visitor guidance route. Use before visiting or planning an inpatient stay.
Care Partner and Visitor Policy Care partner definition, visitor definition, check-in requirement, visitor limits, disability-care-partner guidance, and outpatient/ER/inpatient visitor rules. Use to understand current visitor rules and unit-specific limits.
Medical records page MyChart records, release forms, HIM request instructions, Howard County HIM address, fax, records phone, radiology film library, and office hours. Use for formal medical-record requests.
How to pay your bill MyChart bill pay, phone billing support, mail payment, separate physician bills, and financial-assistance route. Use for bill payment and billing questions.
Financial assistance and payment plans Financial-assistance application process, multilingual applications, payment-plan possibility, and customer service contacts. Use if you cannot afford a hospital bill or need help applying.
Dining, services, and amenities Wi-Fi, ATM, language services, gift shop, spiritual care, cafeteria, Starbucks, vending, and visitor amenities. Use before a visit or inpatient stay.
Independent guide notice: This website is not Johns Hopkins Medicine, Johns Hopkins Howard County Medical Center, Howard County General Hospital, MyChart, an insurer, a physician group, or a billing office. Verify real-time medical, billing, visitor, records, and appointment details with Johns Hopkins or your care team.

Howard County General Hospital FAQs

Common questions about the Columbia Maryland hospital address, phone, ER, visitor hours, MyChart, records, billing, financial assistance, parking, and services.

1. What is Howard County General Hospital called now?
Johns Hopkins lists the hospital as Johns Hopkins Howard County Medical Center. Many people still search for it as Howard County General Hospital.
2. What is the address of Howard County General Hospital in Columbia Maryland?
The hospital is located at 5755 Cedar Lane, Columbia, MD 21044.
3. What is the main phone number for Johns Hopkins Howard County Medical Center?
The main general information number is 410-740-7890. Use it for operator assistance, patient information, and department routing.
4. Does Howard County General Hospital have an emergency room?
Yes. The hospital has an emergency room staffed 24 hours a day, seven days a week. The Emergency Department phone is 410-740-7777. For immediate emergencies, call 911.
5. What are the visiting hours at Johns Hopkins Howard County Medical Center?
The hospital’s patient and visitor page lists visiting hours as 9 a.m. to 9 p.m. daily. Unit rules, patient condition, infection precautions, and care-partner policies may still affect visits.
6. How do I request medical records from Howard County General Hospital?
Mail records requests to Johns Hopkins Howard County Medical Center, Health Information Management, 5755 Cedar Lane, Columbia, MD 21044, or fax them to 410-740-7543. For release questions, call 410-740-7953.
7. Can I use MyChart for Howard County hospital records?
Yes. Johns Hopkins MyChart can provide access to available medical information, test results, clinical notes, medication information, proxy access, and bill pay. Use Health Information Management for formal record-release requests.
8. How do I pay a Johns Hopkins Howard County Medical Center bill?
You can pay online through MyChart, by mail using the coupon on your statement, or by phone at 1-855-662-3017. Select option 1 for bill questions or information changes.
9. Is parking free at Johns Hopkins Howard County Medical Center?
Yes. Johns Hopkins states that parking is free in the on-site parking lot at the hospital campus.
10. What services are available at Howard County General Hospital?
Services include emergency care, pediatric emergency care, diagnostic imaging, surgery, women’s health, cardiac services, oncology support, infusion, rehabilitation, intensive care, psychiatry, wound care, sleep center, outpatient lab, and specialty programs.