Health Park Hospital address, phone numbers, emergency care, patient information, services, billing, records, visitors, and parking
Health Park Hospital is commonly searched for the official Lee Health facility named HealthPark Medical Center in Fort Myers, Florida. The hospital is located at 9981 S HealthPark Dr, Fort Myers, FL 33908, and the main hospital phone number is 239-343-5000.
This guide helps patients, visitors, caregivers, and family members quickly find the correct phone number, emergency department, service line, MyChart help, medical records route, billing support, parking instructions, and official Lee Health links.
Lee Health adult acute care hospital in Fort Myers.
Fort Myers, FL 33908, on the HealthPark campus near Golisano Children’s Hospital.
Use for main hospital and patient-information routing.
Use the ER line for location questions; call 911 for emergency response.
Lee Health Medical Records / Release of Information.
Billing help, payment options, account questions, and financial assistance routing.
Start here: what do you need from Health Park Hospital?
The right contact depends on whether you need emergency care, patient information, medical records, billing help, a scheduled test, or visitor directions.
| Need | Best contact or link | What to have ready |
|---|---|---|
| Life-threatening emergency | Call 911 or go to the nearest ER | Symptoms, age, current location, allergies, medications, and medical history. |
| HealthPark main hospital routing | 239-343-5000 | Patient name, date of birth, department, room or unit if known, and reason for calling. |
| Emergency department location questions | 239-343-5334 | Whether the patient is already on campus, being transported, or deciding between ER and convenient care. |
| Hospital admission or registration | 239-343-5730 | Doctor order, appointment details, photo ID, insurance card, and procedure date. |
| Medical records | 239-424-1340 | Patient ID, dates of service, record type, release authorization, and where the records should be sent. |
| Billing or financial assistance | 239-424-1500 | Account number, insurance information, bill date, payment question, or assistance application need. |
Official HealthPark Medical Center links and what to do after each opens
Use these official Lee Health pages before relying on a search snippet, map listing, or outdated phone directory.
HealthPark Medical Center official page
- Confirm the address, phone, hospital overview, and parking guidance.
- Use the services and location links for the correct department.
- Check visitor or patient-resource pages before arrival.
HealthPark Medical Center Emergency Department
- Use for ER phone, address, and current location details.
- For a true medical emergency, call 911 immediately.
- For minor illness or injury, compare Lee Convenient Care options when safe.
Lee Health contact directory
- Expand HealthPark Medical Center in the directory.
- Use department-specific numbers for admitting, guest services, pharmacy, radiology, rehab, records, and security.
- Confirm numbers before posting or using them in printed materials.
Lee Health MyChart
- Use for non-urgent access to records, test results, appointments, secure messages, statements, and bills.
- Use proxy/family access only through official Lee Health rules.
- Do not use MyChart for emergency symptoms.
Medical records
- Use the online request tool or Lee Health release forms.
- Include dates of service, facility name, record type, and where records should be sent.
- Use the correct fax path for STAT, non-STAT hospital, or clinic requests.
Billing and payment options
- Review MyChart bill pay, text-pay guidance, payment options, and account support.
- Call billing if insurance adjustment or patient responsibility is unclear.
- Use official channels only to avoid payment scams.
Financial assistance
- Check eligibility, application forms, discount programs, and covered facility information.
- Gather income, household, bill, insurance, and account details before applying.
- Contact Patient Financial Services if you cannot pay a hospital bill.
Visiting hours
- Check general visitor guidance before arriving.
- Call the unit if ICU, surgery, birth suites, isolation, or special-care restrictions may apply.
- Do not visit if you are sick or were recently exposed to contagious illness.
Health Park Hospital phone directory
Use the official facility name, HealthPark Medical Center, when calling Lee Health.
| Department or need | Phone / info | Best use |
|---|---|---|
| HealthPark Medical Center main number | 239-343-5000 | Main hospital routing and patient-information starting point. |
| Emergency Department | 239-343-5334 | Emergency department location line. Call 911 for emergency response. |
| Admitting | 239-343-5730 | Admission, registration, and hospital arrival questions. |
| Guest Services | 239-343-5314 | Visitor support, general hospital help, and on-campus questions. |
| Medical Records / Release of Information | 239-424-1340 | Records, release forms, record transfers, and copy requests. |
| Business Office / Billing | 239-424-1500 | Bills, payment plans, insurance adjustments, estimates, and financial assistance routing. |
| Retail Pharmacy | 239-343-5100 | Discharge prescriptions, medication questions, and pharmacy pickup questions. |
| Radiology | 239-343-6650 | Imaging and radiology questions connected to the hospital location. |
| Outpatient Rehabilitation | 239-343-7244 | Therapy and rehabilitation services after hospital or outpatient care. |
| Security | 239-343-5350 | Security help, campus safety, or lost-item routing. |
Emergency care at HealthPark Medical Center
HealthPark Medical Center has a full-service adult emergency care center. The same campus also includes pediatric emergency care at Golisano Children’s Hospital, so use the correct entrance and service for the patient.
Use HealthPark ER for serious adult symptoms
Go to the ER or call 911 for chest pain, stroke signs, trouble breathing, major injury, severe abdominal pain, fainting, severe allergic reaction, uncontrolled bleeding, or a sudden dangerous change.
Minor illness may not need the ER
Lee Health advises patients with minor injuries and illnesses to consider Lee Convenient Care when appropriate. When symptoms are serious or uncertain, choose emergency care.
ER patients are triaged by urgency
A patient with dangerous symptoms may be treated before another patient who arrived earlier but is medically stable.
Bring a short medical summary
Bring medication list, allergies, chronic conditions, recent surgeries, implanted devices, specialists, insurance card, and emergency contacts if available.
HealthPark Medical Center services and patient-care areas
HealthPark Medical Center provides a wide range of inpatient and outpatient services, with strong emphasis on cardiac care, women’s health, rehabilitation, radiology, and emergency services.
| Care area | What patients commonly need | Best next step |
|---|---|---|
| Emergency care | Adult emergency evaluation, sudden severe symptoms, imaging, lab testing, stabilization, admission, or transfer if needed. | Call 911 for emergencies; use the ER for serious symptoms that cannot wait. |
| Heart and vascular care | Cardiology, chest-pain evaluation, structural heart care, heart procedures, cardiac diagnostics, and recovery planning. | Use emergency care for acute chest pain; use scheduled cardiology for non-emergency follow-up. |
| Women’s health and birth suites | Labor and delivery, postpartum suites, high-risk obstetrical care, OB Special Care, and NICU support. | Confirm arrival instructions, OB contact, pre-registration, and what to bring before labor or scheduled induction. |
| Radiology and imaging | Hospital imaging, diagnostic scans, radiology reports, pre-test instructions, and record transfers. | Call the ordering doctor or radiology department for test prep and scheduling details. |
| Rehabilitation | Inpatient and outpatient rehabilitation, therapy after illness or surgery, cardiac rehab, and recovery support. | Use discharge paperwork or physician referral to schedule the correct therapy service. |
| General medicine and surgery | Hospital admission, pre-admission testing, robotic surgery, gynecology, general surgery, and inpatient recovery. | Confirm admitting, pre-op instructions, medication holds, arrival time, and post-discharge follow-up. |
Heart, chest-pain, stroke, and vascular-care routing
HealthPark Medical Center is strongly associated with Lee Health’s cardiac program, but urgent symptoms should always be handled as emergencies first.
Chest pain or heart-attack symptoms
Call 911 for chest pressure, pain spreading to arm/jaw/back, sweating, shortness of breath, faintness, or sudden severe weakness.
Possible stroke symptoms
Call 911 for face drooping, arm weakness, speech trouble, sudden confusion, vision change, severe headache, or sudden balance problems.
Scheduled cardiology care
For non-emergency heart testing or specialist follow-up, use the Lee Health appointment route, referring physician, or cardiology office listed in your paperwork.
Records for second opinions
Before a second opinion, gather discharge summary, procedure report, medication list, imaging reports, lab results, and cardiology notes through MyChart or Medical Records.
Family Birth Suites and maternity information
HealthPark Medical Center has Family Birth Suites and offers care for routine and high-risk pregnancy needs.
| Need | Official HealthPark route | Practical note |
|---|---|---|
| Family Birth Suites phone | 239-343-5362 | Use for location-specific birth-suite questions, not emergency dispatch. |
| Labor arrival instructions | OB office, birth-suite instructions, or hospital admitting | Ask where to park, which entrance to use, and whether to call before arriving. |
| High-risk pregnancy care | OB Special Care / maternal-fetal medicine route | Bring medication list, prenatal records, ultrasound reports, and specialist instructions. |
| NICU or newborn special care | Care team and unit instructions | Visitor, sibling, feeding, pumping, and discharge rules may be unit-specific. |
| Birth records or discharge paperwork | MyChart, Medical Records, or birth certificate office process | Medical records and birth certificates are different processes; ask which document you need. |
Appointments, scheduled procedures, registration, and check-in
Emergency care, hospital admission, outpatient testing, surgery, rehab, and specialist visits may have different check-in instructions.
Visitor information, unit rules, and hospital etiquette
Lee Health welcomes visitors, but rules can vary by unit, patient condition, care activity, infection-control requirements, and physician or nurse instructions.
Call before visiting a special unit
ICU, birth suites, surgery, emergency care, isolation rooms, and high-acuity units may have special restrictions or temporary changes.
Do not visit when sick
Avoid visiting if you have fever, cough, vomiting, diarrhea, flu-like symptoms, COVID symptoms, or recent contagious exposure.
Leave valuables at home
Lee Health advises patients not to keep jewelry, credit cards, cash, or other valuables in the room.
Respect privacy
Do not photograph other patients, medical screens, wristbands, charts, staff members, or private conversations in patient-care spaces.
Lee Health MyChart for HealthPark Medical Center patients
MyChart is the main non-emergency portal route for many patient tasks after Lee Health care.
Medical records, test results, release forms, and transfers
Lee Health Medical Records / Health Information Management handles HealthPark Medical Center record requests.
| Record need | Best route | Practical note |
|---|---|---|
| Personal copy of records | Lee Health online patient request tool or release form | Identity verification may be required. Completely fill out, sign, and date any paper form. |
| Records sent to another doctor | Continuing-care request or provider-to-provider transfer | Include facility, dates of service, doctor name, fax, address, and deadline. |
| STAT record request | Use the STAT fax route listed by Lee Health | Use only when records are urgently needed for current care. |
| Non-STAT hospital request | Fax 239-343-4189 | Use for hospital records when not urgent. |
| Clinic / Lee Physician Group request | Fax 239-343-4188 | Use when the request is for clinic or LPG records rather than hospital records. |
| Medical Records phone | 239-424-1340 | Use for release questions, form questions, and record-status help. |
Billing, estimates, payment options, insurance, and financial assistance
Hospital bills can include facility charges, physician charges, emergency care, imaging, lab work, anesthesia, pharmacy, procedures, insurance adjustments, and remaining patient responsibility.
Billing phone
Call 239-424-1500 for HealthPark Medical Center business office and patient billing questions.
MyChart bill pay
Lee Health offers billing access through MyChart and bill-pay text messages. Use only official Lee Health channels.
Financial assistance
Lee Health has financial assistance information and application materials. Ask before ignoring a bill you cannot pay.
Insurance questions
Call the billing office and your insurance plan if you do not understand deductible, copay, coinsurance, denial, or out-of-network items.
Lee Pharmacy at HealthPark Medical Center
HealthPark Medical Center has an on-campus Lee Pharmacy that can help many patients leave with needed prescriptions after care.
HealthPark Medical Center address, map, directions, accessibility, and parking
HealthPark Medical Center is on S HealthPark Drive in Fort Myers, near Golisano Children’s Hospital and other Lee Health campus services.
HealthPark Medical Center
9981 S HealthPark Dr
Fort Myers, FL 33908
Main: 239-343-5000
Emergency Department: 239-343-5334
From Gladiolus / CR-865
Turn south on Bass Road, follow campus signage, and turn toward S HealthPark Drive.
From Summerlin Road
Use Summerlin toward Bass Road, then follow HealthPark campus signs to the correct entrance.
Adult vs children’s entrances
HealthPark Medical Center and Golisano Children’s Hospital share a campus area. Follow signs for the adult hospital, pediatric ER, maternity, or outpatient destination.
Accessibility
Ask Guest Services about wheelchair help, patient escorts, accessible parking, language services, TDD support, and unit-specific visitor needs.
What to bring for a HealthPark hospital visit
Use this checklist for ER visits, admissions, surgery, imaging, maternity care, or outpatient appointments.
| Bring | Why it helps | Extra note |
|---|---|---|
| Photo ID | Helps registration and identity verification. | Caregivers should bring legal documents if making decisions for someone else. |
| Insurance card | Helps billing, authorizations, estimates, and coverage review. | Emergency care should not be delayed if the card is unavailable. |
| Medication list | Helps doctors avoid interactions, wrong doses, and duplicated treatment. | Include prescription drugs, over-the-counter medicine, supplements, inhalers, eye drops, injections, and patches. |
| Allergy list | Important for medication, contrast dye, latex, food, and anesthesia safety. | Write the reaction type, not just the allergy name. |
| Doctor orders or referral | Needed for many scheduled tests, procedures, therapies, or admissions. | Confirm the order was sent before arriving for scheduled care. |
| Advance directive or decision-maker document | Helps the care team know who may make decisions if the patient cannot. | Bring a copy if one exists. |
| Phone charger and glasses/hearing aids | Supports communication, discharge instructions, and comfort. | Label items and avoid bringing valuables. |
Official source checklist used for this Health Park Hospital guide
Use these official Lee Health pages for final verification because phone numbers, services, parking, billing, visitor rules, and medical-record procedures can change.
| Official source | What it verifies | When to use it |
|---|---|---|
| HealthPark Medical Center official page | Official facility name, address, main hospital information, parking notes, and hospital overview. | Use first for general hospital details and current facility information. |
| HealthPark Medical Center Emergency Department | Emergency department phone, address, ER location details, and 911 guidance. | Use for ER arrival and location questions. |
| Lee Health contact directory | HealthPark department phone numbers including main hospital, patient information, admitting, guest services, records, pharmacy, radiology, rehab, security, and billing. | Use for phone confirmation before calling a department. |
| Lee Health acute care hospital fast facts | HealthPark Medical Center beds, services, cardiac-program role, 24/7 ER, and recognition summary. | Use for hospital overview and specialty context. |
| Family Birth Suites at HealthPark | Birth-suite phone, maternity services, OB Special Care, NICU support, and high-risk pregnancy context. | Use for maternity and labor/delivery planning. |
| Lee Health MyChart | MyChart access to records, test results, appointments, bills, messages, and account tools. | Use for non-urgent portal help. |
| Medical Records | Medical-record request process, office hours, release forms, identity requirement, and fax routing. | Use for record copies and transfers. |
| Payment Options | MyChart bill pay, text-pay guidance, payment options, and billing support. | Use for bill payment and payment-plan questions. |
| Financial Assistance | Financial assistance policy, application options, discounts, and covered Lee Health facilities. | Use if a patient cannot afford a hospital bill. |
| Visiting Hours | Visitor guidance, illness precautions, smoking rules, and unit-specific visitor considerations. | Use before visiting a patient. |
| Lee Pharmacy at HealthPark Medical Center | HealthPark pharmacy location and pharmacy service overview. | Use for discharge-prescription planning. |
Health Park Hospital FAQs
These questions focus on HealthPark Medical Center address, phone numbers, emergency care, services, records, MyChart, billing, parking, and visitor information.