Dolly Parton Children’s Hospital pediatric care, ER, doctors and family information
Dolly Parton Children’s Hospital is the current name of the Knoxville pediatric hospital formerly known as East Tennessee Children’s Hospital. The name officially changed on February 26, 2026; the hospital, pediatric specialists and Knoxville campus remain in place.
The main hospital is at 2018 Clinch Avenue, Knoxville, TN 37916. The main hospital number is 865-541-8000. Current UTHSC information describes Dolly Parton Children’s Hospital as a 152-bed freestanding pediatric hospital and Tennessee-designated Comprehensive Regional Pediatric Center.
This guide brings together pediatric specialty contacts, current physician names, emergency access, surgery, PICU, neurology, cardiology, nephrology, pulmonology, cancer care, pharmacy, medical records, parking and billing guidance so families can understand the practical visit process without being sent through a long list of links.
Knoxville, TN 37916
Freestanding, independent nonprofit.
Current UTHSC published figure.
Is Dolly Parton Children’s Hospital the old East Tennessee Children’s Hospital?
Yes. East Tennessee Children’s Hospital officially became Dolly Parton Children’s Hospital on February 26, 2026. The change recognized Dolly Parton’s longstanding relationship with the hospital and pediatric health initiatives in East Tennessee.
This was a renaming of the existing Knoxville children’s hospital, not the opening of a completely different hospital.
Federal provider/insurance systems may take longer to reflect a hospital rebrand. If your insurer asks for the legal organization, the hospital may still appear under East Tennessee Children’s Hospital Association, Inc.
Dolly Parton Children’s Hospital phone numbers
Main hospital and specialty-practice contacts useful before a pediatric visit.
| Department / service | Phone | Useful for |
|---|---|---|
| Main Hospital | 865-541-8000 | General hospital information, inpatient units and department routing. |
| Pediatric Cardiology | 865-522-0420 | Cardiology appointments and Heart Center physician routing. |
| Pediatric Neurology | 865-523-5437 | Seizures, epilepsy, neurological disorders and neurology appointments. |
| Pediatric Surgery | 865-546-2131 | General pediatric surgical consultation and follow-up. |
| Pediatric Urology | 865-673-9315 | Kidney/bladder/urologic surgery and pediatric urology clinic. |
| Pediatric Nephrology | 865-546-3111 | Kidney disease, hypertension and nephrology referrals. |
| Pediatric Endocrinology | 865-971-7400 | Diabetes, growth, thyroid and endocrine care. |
| Pediatric Pulmonology | 865-637-8481 | Asthma, chronic lung disease and pulmonary appointments. |
| Pediatric Gastroenterology | 865-824-0083 | GI, liver, nutrition and digestive-disease clinic. |
| Pediatric Hematology / Oncology | 865-541-8266 | Cancer and blood-disorder care. |
| Outpatient Pharmacy | 865-541-8980 | Outpatient prescriptions and medication pickup. |
| Specialty Pharmacy | 865-541-8491 | Specialty medications. |
| Medical Records / Portal Assistance | 865-541-8102 | Number historically/currently associated with the hospital’s Health Information Management and portal materials; confirm routing through the main number after the 2026 rebrand. |
How to make an appointment at Dolly Parton Children’s Hospital
The hospital does not currently publish one universal central scheduling number for every specialty. Many pediatric subspecialty groups have their own direct appointment line.
Useful scheduling question
“My child needs an appointment with Dr. [name] in [specialty]. Is this doctor currently seeing patients at Dolly Parton Children’s Hospital, which days do they have clinic in Knoxville, and what is the next available appointment?”
Dolly Parton Children’s Hospital doctors and pediatric specialists
The hospital has more than 100 pediatric subspecialists across its inpatient and outpatient programs. The tables below include physicians currently named by UTHSC, Dolly Parton Children’s Hospital programs and active specialty practices.
Current pediatric leadership and faculty
| Doctor | Current published role / specialty |
|---|---|
| Suzanne Rybczynski, MD, MSHCM, FAAP | Chair, UTHSC Department of Pediatrics; Chief Medical Officer and Vice President of Medical Affairs at Dolly Parton Children’s Hospital. |
| W. Glaze Vaughan, MD | Chief Surgical Officer and Director of Pediatric Surgery; pediatric and neonatal surgery. |
| Christina Han, DO | Pediatrics · Assistant Professor / pediatric residency leadership. |
| Andrea Horbey, DO | Pediatrics · Assistant Professor / pediatric residency leadership. |
| Julia Arana, MD | Pediatrics faculty. |
| Jessica A. Dickens, MD | Pediatrics faculty. |
| Tracy G. Grabman, MD | Pediatric Psychiatry. |
| Eric Jensen, MD | Pediatric Surgery / Pediatrics faculty. |
| Daniel Levin, MD | Pediatric Surgery / Pediatrics faculty. |
| Michael Liske, MD | Pediatric Cardiology. |
| Sai Sudha Mannemuddhu, MD | Pediatric Nephrology. |
| Dante A. Pappano, MD, MPH | Pediatric Emergency Medicine. |
| Diana Quintero, MD | Pediatric Pulmonology. |
| D. Preston Smith, MD | Pediatric Urology. |
| Vanessa Thomas, MD | Pediatrics faculty. |
| Vincent Waver, DO, MSMEd | Pediatrics faculty. |
Pediatric Cardiology
Current physician information includes Michael Liske, MD, a current UTHSC pediatric faculty member, and recently recruited pediatric cardiology faculty such as Sam Littlejohn, MD. Additional current cardiologists should be confirmed when scheduling because the roster can change.
Pediatric Neurology
Current Dolly Parton Children’s materials describe a neurology practice with seven physicians and one advanced-practice provider.
Current provider directories associated with the Knoxville pediatric neurology practice include names such as Namita Garg, MD, Christopher Miller, MD, Karsten Gammeltoft, MD, Anna Kosentka, MD and Jessica Sheah, MD.
The hospital is also developing an advanced epilepsy-monitoring program.
Pediatric Surgery
| Surgeon | Published focus |
|---|---|
| W. Glaze Vaughan, MD | Neonatal and pediatric surgery; Chief Surgical Officer / Director of Pediatric Surgery. |
| Eric Jensen, MD | Pediatric Surgery. |
| Daniel Levin, MD | Pediatric Surgery. |
Pediatric Urology
Current specialty practice records list 2100 Clinch Avenue, Suite 310.
Current specialists associated with the program include D. Preston Smith, MD, Rhys Irvine, MD and Jacqueline Morin, MD.
Pediatric Nephrology
Kidney, hypertension and pediatric nephrology care.
Sai Sudha Mannemuddhu, MD is a current UTHSC pediatric nephrologist affiliated with the Knoxville program. Current practice records also identify pediatric nephrology providers at the 2100 Clinch Avenue medical-office campus.
Pediatric Pulmonology
2018 Clinch Avenue, South Tower area.
Diana Quintero, MD is listed by UTHSC as pediatric faculty in pulmonology. The program cares for children with pulmonary and respiratory conditions.
Pediatric Endocrinology
2018 Clinch Avenue, South Tower area.
Pediatric endocrinology cares for diabetes, growth disorders, thyroid disease, puberty and other hormone-related conditions.
Pediatric Gastroenterology
Digestive, liver, nutrition and gastrointestinal specialty care.
Pediatric Hematology / Oncology
2018 Clinch Avenue hospital campus.
Current provider directories associated with the pediatric hematology/oncology program include physicians such as John Corns, DO, Susan Spiller, MD and Michael Blake, MD. Confirm the current treating team when scheduling.
How to get a doctor’s actual schedule
Dolly Parton Children’s Hospital Emergency Department
Knoxville, TN 37916
The hospital provides round-the-clock pediatric emergency care for infants, children and adolescents. The emergency team includes pediatric emergency physicians, nurses and access to hospital specialists when a child requires admission or advanced care.
Is Dolly Parton Children’s Hospital a pediatric trauma center?
The hospital is Tennessee-designated as a Comprehensive Regional Pediatric Center. For major trauma, Dolly Parton Children’s Hospital and the University of Tennessee Medical Center coordinate care so injured children can be treated at the institution appropriate for the injury and required trauma resources.
Emergency fee
The hospital does not publish one reliable flat “pediatric ER fee.” An emergency visit can include separate charges for physician evaluation, hospital/facility services, laboratory testing, imaging, medication, procedures and inpatient admission if needed.
For a scheduled, non-emergency service, ask the hospital or specialty office for an estimate before treatment. Emergency care should never be delayed solely to obtain a price quote.
PICU, intensive care and pediatric transport
Plus advanced-practice providers in current hospital recruitment information.
Comprehensive Regional Pediatric Center.
Current Dolly Parton Children’s Hospital information describes a 14-bed Pediatric Intensive Care Unit supported by pediatric critical-care physicians and advanced-practice providers.
Critical-care capabilities include
- Pediatric intensive-care monitoring.
- Continuous renal-replacement therapy.
- Acute hemodialysis.
- Inhaled nitric oxide.
- High-frequency oscillatory ventilation.
- Pediatric ground transport.
- Access to pediatric subspecialists throughout the hospital.
The hospital also provides neonatal intensive-care services for newborns requiring advanced pediatric support.
Pediatric services available at Dolly Parton Children’s Hospital
Emergency Medicine
24/7 pediatric emergency evaluation and stabilization.
PICU
Advanced pediatric intensive care for critically ill children.
NICU
Neonatal intensive-care services for high-risk newborns.
Cardiology
Congenital and acquired pediatric heart conditions.
Neurology
Epilepsy, seizures and other pediatric neurological disorders.
Nephrology
Pediatric kidney disease and hypertension.
Endocrinology
Diabetes, growth, puberty, thyroid and hormone disorders.
Pulmonology
Asthma and pediatric respiratory/lung disease.
Gastroenterology
Digestive, liver, nutrition and GI disorders.
Hematology / Oncology
Pediatric cancer and blood-disorder treatment.
Pediatric Surgery
General and neonatal pediatric surgical care.
Urology
Pediatric urinary, kidney and genital-system care.
Anesthesiology
Pediatric anesthesia for surgery and procedures.
Psychiatry
Child and adolescent psychiatric specialty care.
Sleep Medicine
Pediatric sleep evaluation and treatment.
Rehabilitation
Pediatric physical, occupational and rehabilitation care.
Home Health
Pediatric home-health support within the health system.
Primary Care
Pediatric primary-care network and community pediatric services.
Pediatric surgery and surgical visits
Dolly Parton Children’s Hospital performs thousands of pediatric surgical cases each year. Current hospital information reports approximately 10,000 surgical cases annually.
Pediatric Surgery is led by W. Glaze Vaughan, MD, whose clinical focus includes neonatal and pediatric surgery.
Before pediatric surgery
- Confirm the surgeon’s office and procedure location.
- Complete required pre-operative testing.
- Follow fasting instructions exactly.
- Bring insurance and identification information.
- Bring an updated medication and allergy list.
- Ask which medicines should or should not be given on surgery morning.
- Ask where the parent/caregiver should park.
- Ask how many caregivers may accompany the child.
- Request a hospital cost estimate for scheduled surgery when needed.
Use this number to confirm surgeon availability and pre-operative instructions.
Doctor fees, emergency fees and hospital pricing
Why a doctor’s visit price varies
- Specialty being seen.
- New-patient vs. follow-up visit.
- Insurance network.
- Deductible and coinsurance.
- Whether tests are performed.
- Whether a hospital facility charge applies.
- Whether a physician group bills separately.
Why an ER bill varies
- Emergency evaluation level.
- Physician professional services.
- Laboratory testing.
- X-rays, ultrasound, CT or MRI.
- Medication.
- Procedures or sedation.
- Specialist consultation.
- PICU or inpatient admission.
How to get a useful estimate
The hospital has historically emphasized providing pediatric care regardless of a family’s ability to pay. Families facing a large balance should ask specifically about financial assistance, charity care or payment-plan options.
Insurance: why the old hospital name may still appear
Because the Dolly Parton Children’s Hospital name became official only in 2026, insurers and claims systems may still show the hospital under its legal/historical name: East Tennessee Children’s Hospital Association, Inc.
Current federal-provider records identify the organization as a children’s general acute-care hospital at 2018 Clinch Avenue.
Before scheduled specialty care
- Call the insurance company using the number on the card.
- Give the hospital’s current name and former/legal name if needed.
- Verify the individual physician or specialty group separately.
- Ask whether a pediatric referral is required.
- Ask whether prior authorization is required for testing or surgery.
- Ask about deductible, copay and coinsurance.
Outpatient and Specialty Pharmacy
Current pharmacy directories associated with the hospital list the outpatient pharmacy as operating on weekdays, commonly Monday through Friday, approximately 7:00 a.m.–6:00 p.m..
Medical records and patient portal
Hospital portal and medical-record materials allow approved patients or caregivers to access portions of a child’s health information electronically.
Information that may be available electronically
- Appointment information.
- Medication lists.
- Visit history.
- Laboratory/test results.
- Discharge information.
- Billing-related information.
This number appears in hospital Health Information Management/portal materials. Because the hospital rebranded in 2026, call the main number at 865-541-8000 if the routing has changed.
Requesting full records
Parent, caregiver and visitor information
Pediatric hospitals generally involve parents and caregivers directly in a child’s care. Dolly Parton Children’s Hospital allows family presence while also maintaining unit-specific infection-control, safety and privacy restrictions.
Inpatient, PICU, NICU and specialty-unit rules may be different. Confirm the child’s unit before bringing additional visitors.
Call first when visiting
Use the main hospital number, 865-541-8000, and ask for the child’s unit to confirm:
- Current visitor hours.
- Number of visitors allowed.
- Sibling/child visitor rules.
- Whether overnight caregiver stays are allowed.
- PICU or NICU restrictions.
- Infection-control restrictions.
Parking, Emergency entrance and campus navigation
Dolly Parton Children’s Hospital occupies the pediatric campus around 2018 Clinch Avenue in Knoxville, near 21st and 22nd Streets. Pediatric specialty offices may be in hospital towers or nearby Clinch Avenue medical buildings.
Visitor parking
Hospital navigation materials identify visitor parking areas and garages around the Clinch Avenue campus, including parking near the main hospital entrances. A commonly used hospital parking garage is along Clinch Avenue between 21st and 22nd Streets.
Emergency parking
Follow signs marked Emergency when bringing a child for emergency care. Do not use an outpatient/surgery parking instruction when the child needs the Emergency Department.
Before leaving home
- Save the physician or clinic name.
- Save the suite/building number.
- Use the latest hospital campus signs.
- Ask the clinic which garage is closest.
- Ask about accessible parking if needed.
- For surgery, ask whether a parking pass or validation is provided.
Family support, lodging and long-distance visits
Families traveling to Knoxville for complex pediatric care should ask the care team or hospital social-work/family-support staff about lodging assistance and family resources.
Ask about
Ronald McDonald House
Families of eligible pediatric patients may be referred to nearby Ronald McDonald House lodging or related family-support programs.
Social Work
Help with family needs, insurance barriers, transportation and community resources.
Child Life
Pediatric preparation, coping support, therapeutic play and age-appropriate education.
Interpreter Services
Ask the hospital to arrange a qualified medical interpreter when needed.
Financial Counseling
Ask about estimates, assistance and payment options for hospital charges.
Home Health
The hospital system includes pediatric home-health services for qualifying children.
Call the hospital at 865-541-8000 and ask for the appropriate family-services or social-work department when your child has an extended stay.
What parents should bring to an appointment
Routine specialty appointment
- Child’s insurance card.
- Parent/guardian identification.
- Referral or authorization number if required.
- Medication list and doses.
- Allergy information.
- Relevant outside medical records.
- Previous imaging/report copies if requested.
- List of questions for the specialist.
- Appointment confirmation showing the exact clinic location.
Complex-care / surgery visit
- Pre-operative instructions.
- Fasting instructions.
- Recent laboratory or imaging information.
- Updated medications.
- Insurance authorization.
- Comfort item for the child.
- Parking and entrance instructions.
- Caregiver plan if admission may be required.
Which Dolly Parton Children’s Hospital number should you call?
Dolly Parton Children’s Hospital Google Map
Main pediatric hospital: 2018 Clinch Avenue, Knoxville, TN 37916.
Dolly Parton Children’s Hospital FAQs
1. Is Dolly Parton Children’s Hospital the same as East Tennessee Children’s Hospital?
2. What is Dolly Parton Children’s Hospital’s address and phone number?
3. Is Dolly Parton Children’s Hospital Emergency Room open 24 hours?
4. Is Dolly Parton Children’s Hospital a trauma center?
5. How do I make an appointment with a specialist at Dolly Parton Children’s Hospital?
6. How can I find which days a specific doctor works?
7. How much does a visit to Dolly Parton Children’s Hospital cost?
8. How much is parking at Dolly Parton Children’s Hospital?
9. How do I get medical records from Dolly Parton Children’s Hospital?
10. Why does my insurance still say East Tennessee Children’s Hospital?
Official information checked for this guide
Information was checked against current Dolly Parton Children’s Hospital material, the University of Tennessee Health Science Center College of Medicine–Knoxville, current pediatric faculty pages, active federal provider records and current pediatric specialty-practice records. Useful facts are included directly in the guide rather than replacing the article with external links.
- Dolly Parton Children’s Hospital — official website
- UTHSC College of Medicine–Knoxville Department of Pediatrics
- Current UTHSC pediatric faculty
- Official 2026 Dolly Parton Children’s Hospital naming announcement
- NPI Registry — hospital and specialty-practice verification
Reviewed August 20, 2026. The February 2026 rebrand means some official, insurance and provider systems still use the former East Tennessee Children’s Hospital name. Physician clinic days, appointment availability, parking fees, pharmacy hours, insurance participation and visitor rules can change. Exact figures are not invented where the hospital does not publicly publish them.