Diamond Children’s Hospital: Pediatric Care & Info

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Pediatric Hospital Guide · Tucson, Arizona · Banner Children’s

Diamond Children’s Hospital pediatric care, address, phone, emergency room, visitor info, records, billing, and map

Diamond Children’s Hospital, officially known as Banner Children’s at Diamond Children’s Medical Center, is a pediatric hospital in Tucson, Arizona, connected with Banner Health and the University of Arizona medical community.

Use this guide to find the right entrance, call the hospital, understand when to use the pediatric emergency room, prepare for a child’s hospital visit, request records, check billing resources, plan parking, and review family support options.

Call 520-694-5437 Official Hospital Page Pediatric ER Page Map & Parking
Medical emergency: For life-threatening symptoms, call 911 or go to the nearest emergency room. Diamond Children’s pediatric emergency services are open 24 hours, but online information should not replace urgent medical advice from emergency professionals.
Main hospital address 1625 N. Campbell Ave.

Tucson, AZ 85719.

Main phone 520-694-5437

Use for hospital information and routing.

Hospital hours Open 24 hours

Banner lists the location as open 24 hours, every day.

Pediatric ER address 1501 N Campbell Ave.

Tucson, AZ 85724. Use for emergency care.

Visitor hours 6 a.m. to 10 p.m.

Check current restrictions before arriving.

Parking Validated garage

Covered visitor parking is north of the Diamond Children’s lobby.

About Diamond Children’s Hospital in Tucson

Diamond Children’s is a pediatric-focused hospital environment for infants, children, teens, and families needing emergency, inpatient, specialty, imaging, behavioral, and advanced pediatric care.

Banner describes Diamond Children’s as a bright, healing environment where children can receive advanced care from pediatric specialty physicians, University of Arizona Steele Children’s Research Center physician-scientists, and community pediatric physicians.

Families commonly search this hospital for pediatric emergency care, specialty referrals, imaging, child development and behavioral services, intensive care, inpatient support, family resources, medical records, billing questions, and directions to the Tucson campus.

Name note: People may search for “Diamond Children’s Hospital,” “Diamond Children’s Medical Center,” “Banner Diamond Children’s,” or “Banner Children’s at Diamond Children’s Medical Center.” These names generally refer to the same pediatric hospital location in Tucson.

Diamond Children’s address, phone, and contact use

The hospital and pediatric emergency department have related but different campus addresses. Use the correct one when planning arrival.

Need Contact or location What to confirm
Main hospital location Diamond Children’s Medical Center, 1625 N. Campbell Ave., Tucson, AZ 85719 Main entrance, parking garage, floor/unit, visitor rules, and whether your child is outpatient or inpatient.
Main phone 520-694-5437 Department routing, appointment instructions, records routing, patient room connection, or pediatric service information.
Pediatric ER Banner Children’s Emergency Room at Diamond Children’s, 1501 N Campbell Ave., Tucson, AZ 85724 Use for emergency care; call 911 for life-threatening emergencies or when safe transport is uncertain.
Specialist appointment Banner physician or clinic scheduling route Referral, insurance authorization, records, imaging, medication list, arrival time, and clinic address.
Medical records Banner Health medical records / patient account Guardian authorization, adolescent privacy rules, release form, delivery method, and whether records go to another provider.
Billing question Banner billing and pricing resources Estimate, insurance network, financial assistance, payment method, separate provider bills, and balance timing.

Pediatric emergency care at Diamond Children’s

Diamond Children’s has pediatric emergency services designed for children, including child-sized equipment, pediatric-focused spaces, and access to pediatric subspecialty care.

Go now or call 911: Difficulty breathing, severe bleeding, severe head injury, seizure, severe allergic reaction, poisoning, serious burn, blue lips, loss of consciousness, severe dehydration, chest pain, severe abdominal pain, or any symptom that feels life-threatening should be treated as an emergency.

Pediatric ER location

Banner Children’s Emergency Room at Diamond Children’s is listed at 1501 N Campbell Ave., Tucson, AZ 85724, with 24-hour availability.

Dedicated pediatric environment

Banner describes pediatric emergency care as different from adult emergency care, with pediatric equipment, specialized medication, child life support, and access to pediatric subspecialties.

New pediatric ED expansion

Banner Health Foundation announced a newer pediatric emergency department space with 22 treatment rooms, dedicated pediatric entrance/check-in, sensory-friendly rooms, a behavioral health room, family-centered rooms, and a kids’ playroom.

Urgent care vs ER

Non-life-threatening issues may be suitable for urgent care, but severe symptoms should go straight to the ER or 911. When unsure, choose the safer emergency option.

Pediatric care and everyday child health services

Diamond Children’s pediatric care includes hospital-based care and links to child-focused services for routine, urgent, and complex needs.

Service area What it may include How families should prepare
Well-child and wellness care Well-baby checkups, well-child checkups, school or camp physicals, adolescent checkups, and sports physicals. Bring vaccine records, medication list, school forms, growth concerns, and insurance details.
Immunizations and screening Immunizations, lab screenings, vision screening, hearing screening, and developmental screening. Ask whether the appointment is at the hospital, a clinic, or a specialist office.
Sick visits and injuries Evaluation of everyday illnesses, fever, dehydration, asthma symptoms, injuries, and other pediatric concerns. Write down symptoms, timing, temperature, medicines given, allergies, and recent exposures.
Social work and community support Social worker support for community resources when families need help coordinating care or support. Ask the care team for help with resources, lodging, transportation, financial concerns, school needs, or follow-up care.
Prenatal family support Ready-Set-Grow prenatal visits are listed among general pediatric services. Ask scheduling which location provides the visit and what records to bring before delivery.

Specialty, hospital, imaging, and behavioral services

Diamond Children’s is searched often for pediatric specialists and higher-acuity hospital services that may require referrals or coordination between departments.

Emergency and intensive care

Pediatric emergency care, intensive care, subspecialty access, and critical support for children with serious illness or injury.

Heart and specialty medicine

Service categories include heart care, diabetes, endocrinology, gastroenterology, kidney, pulmonary, infectious disease, and neurology.

Cancer and infusion

Diamond Children’s service listings include cancer and infusion therapy, with pediatric-focused care coordination.

Development and behavior

Behavioral and developmental programs include support for autism-spectrum disorders, learning issues, anxiety, attention issues, developmental delay, traumatic brain injury, and related concerns.

Imaging and diagnostics

Pediatric imaging services include X-rays, ultrasound, CT, MRI, nuclear medicine, fluoroscopy, interventional radiology, and other diagnostic support.

Surgery and orthopedics

Hospital service listings include surgery, orthopedics, rehabilitation, wound care, and related pediatric specialties.

Referral tip: Many pediatric specialty visits require a referral, insurance authorization, prior test results, imaging reports, medication list, and records from your child’s primary care doctor.

How to prepare for a visit to Diamond Children’s

Preparation helps reduce stress for children and avoids delays at check-in, imaging, specialty clinics, surgery, or emergency care.

Confirm the correct location. Use 1625 N. Campbell Ave. for the main Diamond Children’s Medical Center location and 1501 N Campbell Ave. for the pediatric emergency room.
Bring identification and insurance cards. Parents or guardians should bring photo ID, insurance card, custody or guardianship papers if relevant, and referral or authorization information.
Prepare a medical summary. Include allergies, medications, diagnoses, surgeries, vaccines, recent symptoms, test results, and the names of outside doctors.
Bring comfort items. A favorite blanket, toy, tablet, headphones, book, or sensory-support item can help children cope with waiting, procedures, and unfamiliar spaces.
Ask about food restrictions. For surgery, imaging, sedation, or certain procedures, ask whether your child must stop eating or drinking before arrival.
Ask where to park and enter. For planned visits, use the validated visitor parking garage north of the lobby. For emergencies, follow pediatric ER directions and signage.

Visitor information, dining, parking, and restrictions

Hospital visitor rules can change, so check Banner’s current restrictions before arrival.

Visitor hours
Banner lists visitation hours as 6 a.m. to 10 p.m. Check current visitor restrictions before arrival.
Parking
A parking garage north of the Diamond Children’s lobby provides covered parking at no charge with a validated ticket for patients and visitors.
Dining
Visitors and family may use the Banner – University Medical Center Tucson cafeteria, and vending machines are available 24 hours in the cafeteria.
Children visitors
Banner visitor guidance says children under 13 must be supervised by an adult in public waiting areas and cafeterias.
When not to visit
Do not visit if you are sick, have contagious symptoms, or have been told to avoid hospital visits under current restrictions.
Visitor rule check: Pediatric units, intensive care, surgery, behavioral health, emergency care, and isolation rooms may have different visitor limits than the general hospital.

Family support at Diamond Children’s

Hospital care affects the whole family. Diamond Children’s includes spaces and resources that help families cope during a child’s hospitalization.

Ronald McDonald Family Room

Banner describes the Ronald McDonald Family Room on the fourth floor as a place for families to relax and recharge, with snacks, coffee, a computer, TV and DVD player, toys, and books.

Ronald McDonald House

Banner’s hospital page notes that out-of-town families with a hospitalized child may be able to stay at the Ronald McDonald House at no charge, subject to availability and program rules.

Child life support

Child life specialists can help children cope with procedures, fear, hospitalization, pain, and unfamiliar equipment.

Play and calming spaces

The newer pediatric emergency department includes a kids’ playroom, sensory-friendly rooms, and family-centered spaces designed for children’s emotional needs.

Medical records, patient account, and parent or guardian access

Banner Health keeps private electronic medical records and offers patient account access plus formal records request options.

Record need Best route Helpful notes
Lab results or visit summary Banner Patient Account The account can help families view health information, lab results, documents, appointments, and messages when available.
Complete medical records Banner medical records request process Use Banner’s records page and follow instructions for patient or legal representative requests.
Records for a specialist Request transfer to the receiving doctor or facility Ask whether imaging, discharge summary, operative note, consult note, lab results, and medication list are included.
Adolescent records Banner proxy or records process Teen privacy rules may affect parent access. Follow Banner’s official instructions for adolescent records.
Billing records Banner billing or records request For claims, itemized statements, payment questions, or insurance disputes, ask Banner billing what document is needed.
Records request script: “My child was seen at Diamond Children’s Medical Center on ____. I need records for ____. Please tell me whether I should use the Patient Account, medical records request form, or provider-to-provider transfer.”

Billing, insurance, payment, price estimates, and financial help

Hospital billing can involve insurance, facility charges, physician charges, imaging, anesthesia, lab, emergency care, and specialist billing. Ask questions before scheduled care whenever possible.

Insurance
Banner says most major insurance is accepted, but families should check their own plan for details, network status, referrals, and prior authorization.
Payment method
Banner states patient portions are due at the visit, accepts Visa, MasterCard, American Express, and Discover, and notes its locations no longer accept cash or personal checks.
Price estimates
Banner offers pricing resources and a patient price estimator for common services. Estimates may not reflect every insurance, deductible, self-pay, or assistance factor.
Financial assistance
Banner financial assistance resources describe discounted and charity care for uninsured, underinsured, and medically indigent patients who meet eligibility rules.
Separate bills
Families may receive separate bills for hospital services, contracted professionals, anesthesia, radiology, emergency physicians, or other provider groups.
Billing check: Before planned imaging, surgery, specialty care, or hospital admission, ask whether the service is in-network, whether authorization is required, and which separate bills you may receive.

Diamond Children’s Hospital map, directions, and parking

Use the main hospital address for planned visits and the pediatric emergency room address for emergency arrivals.

Main hospital

Diamond Children’s Medical Center
1625 N. Campbell Ave.
Tucson, AZ 85719
Phone: 520-694-5437

Use for main hospital visits, inpatient care, family support, and planned pediatric services.

Pediatric emergency room

Banner Children’s Emergency Room at Diamond Children’s
1501 N Campbell Ave.
Tucson, AZ 85724
Phone: 520-694-5437

Use for emergency arrivals. For life-threatening symptoms, call 911 or go to the nearest emergency room.

Official source checklist for Diamond Children’s Hospital

Use these official pages for final verification because hours, visitor policies, billing rules, records procedures, and services can change.

Official source What it verifies When to use it
Diamond Children’s Medical Center Main address, phone, hours, services, visitor parking, dining, Ronald McDonald Family Room, visitor hours, insurance, and payments. Use first for hospital location and visitor planning.
Banner Children’s ER at Diamond Children’s Pediatric ER address, phone, 24-hour emergency status, urgent-vs-emergency guidance, and ER expectations. Use for pediatric emergency location and arrival planning.
Pediatrics services General pediatric services, checkups, screenings, immunizations, emergency care, specialty care, and academic medicine connection. Use for child health services and pediatric care overview.
Emergency services Pediatric emergency equipment, child life specialists, separate pediatric entrance/lobby/triage, and pediatric subspecialty access. Use when explaining pediatric ER capabilities.
Imaging services Pediatric imaging services such as X-ray, ultrasound, CT, MRI, fluoroscopy, nuclear medicine, and interventional radiology. Use for imaging and diagnostic service planning.
Behavioral health services Developmental and behavioral support areas, autism-spectrum concerns, anxiety, attention issues, developmental delays, therapy, consultation, and psychiatry routing. Use for pediatric behavioral or developmental service questions.
Patient medical records Medical record access, patient account route, and records request process through Banner Health. Use for parent, guardian, provider, school, or specialist record requests.
Patient Account Portal functions including lab results, records, appointment booking, messages, documents, and adolescent/proxy access notes. Use for digital patient account setup and access questions.
Pricing resources Price estimator, price transparency resources, facility and service pricing information, and No Surprises Act resources. Use before scheduled services or when planning out-of-pocket costs.
Financial assistance Discounted and charity care information for uninsured, underinsured, and medically indigent patients who meet eligibility rules. Use when families need help with hospital bills.
Independent guide notice: This website is not Banner Health, Diamond Children’s Medical Center, Banner Children’s, the University of Arizona, an emergency service, a billing office, or a medical provider. Use official hospital pages and direct hospital contact for current hours, restrictions, treatment decisions, records, billing, and emergency care.

Diamond Children’s Hospital FAQs

Common questions families ask before visiting Diamond Children’s Medical Center in Tucson.

1. What is Diamond Children’s Hospital called officially?
The official Banner Health name is Banner Children’s at Diamond Children’s Medical Center. Many families also call it Diamond Children’s Hospital or Diamond Children’s Medical Center.
2. What is the address of Diamond Children’s Medical Center?
The main hospital address is 1625 N. Campbell Ave., Tucson, AZ 85719. The pediatric emergency room is listed separately at 1501 N Campbell Ave., Tucson, AZ 85724.
3. What is the phone number for Diamond Children’s Hospital?
The main phone number listed by Banner Health is 520-694-5437. Use it for hospital routing, general questions, pediatric services, and emergency department contact information.
4. Is Diamond Children’s Hospital open 24 hours?
Banner lists Diamond Children’s Medical Center as open 24 hours every day, and the pediatric emergency room is also listed as open 24 hours.
5. When should I take my child to the pediatric emergency room?
Use the emergency room or call 911 for life-threatening symptoms such as difficulty breathing, severe bleeding, severe head injury, seizure, severe allergic reaction, poisoning, blue lips, unconsciousness, or other serious symptoms. Non-life-threatening problems may be appropriate for urgent care or a doctor’s office.
6. What pediatric services are available at Diamond Children’s?
Services include general pediatrics, emergency care, behavioral and developmental support, cancer care, diabetes and endocrinology, heart care, gastroenterology, imaging, intensive care, neurology, orthopedics, pulmonary care, rehabilitation, surgery, and other pediatric specialties.
7. Where should visitors park at Diamond Children’s?
Banner says there is a parking garage north of the Diamond Children’s lobby that provides convenient covered parking at no charge with a validated ticket for patients and visitors.
8. What are the visitor hours at Diamond Children’s?
Banner lists visitation hours as 6 a.m. to 10 p.m. Families should check current visitor restrictions before arriving because policies can change and some units may have special rules.
9. How do I get medical records from Diamond Children’s?
Use Banner Health’s Patient Account for available records, results, and documents, or use Banner’s official medical records request process. Parents or legal representatives should follow Banner’s instructions for pediatric and adolescent records.
10. Does Diamond Children’s accept insurance and card payments?
Banner says most major insurance is accepted but families should check their own plan. Banner also states patient portions are due at the time of visit, accepts Visa, MasterCard, American Express, and Discover, and notes its locations no longer accept cash or personal checks.