CT Children’s Hospital: Pediatric Care & Info

by
Hartford pediatric hospital guide · verified August 21, 2026

Connecticut Children’s patient guide: pediatric ER, specialists, parking, appointments and family services

The hospital commonly searched as CT Children’s Hospital is Connecticut Children’s Medical Center, located at 282 Washington Street, Hartford, CT 06106. The main hospital number is 860-545-9000.

Connecticut Children’s describes its Hartford Medical Center as one of only two freestanding children’s hospitals in New England and the only hospital in Connecticut that is 100% dedicated to children. The Hartford campus provides pediatric emergency medicine, critical care, cardiac care, cancer and blood disorders treatment, neurology, neurosurgery, pediatric surgery, fetal care, neonatology, gastroenterology, nephrology, ENT, urology, radiology and other pediatric specialties.

One detail matters before driving there: Emergency Department parking is different from routine clinic and inpatient parking. Most hospital patients use the Connecticut Children’s garage at 289 Washington Street, while families going directly to the Emergency Department should use the Hartford Hospital public garage at 256 Washington Street.

Main: 860-545-9000 35-bed pediatric ER ER open 24/7 Level I Pediatric Trauma Level I Children’s Surgery Level IV NICU network
Life-threatening emergency: call 911. Connecticut Children’s Hartford Emergency Department is open 24 hours a day, seven days a week and is designed specifically for infants, children and teens. Severe trouble breathing, major trauma, uncontrolled bleeding, seizures, poisoning, loss of consciousness or another potentially life-threatening condition should not wait for an office appointment.
Main hospital 860-545-9000

General information, physician finder and department routing.

Hospital address 282 Washington St.

Hartford, CT 06106.

Emergency Department 35 beds · 24/7

Pediatric emergency and trauma care.

Admitting 860-545-9860

Hospital admission questions.

Billing 860-837-6170

Weekdays 8am–4:30pm.

Financial Counseling 860-545-8086

Estimates, payment plans and assistance.

Medical Records 860-837-5780

Health Information Management.

MyChart Help 860-837-6500

Portal account/access support.

Start here: where should you go or who should you call?

Medical emergency
Go to the 24/7 Hartford Emergency Department. Park at Hartford Hospital’s public garage at 256 Washington Street. The ED entrance is near the corner of Zwieback and Seymour Streets.
Routine specialist visit
Call 860-545-9000, search the specialty online or use MyChart if your child is already a patient.
Pediatric surgery
Call 860-545-9520. Pediatric Surgery also supports online appointment requests.
Hospital admission
Admitting: 860-545-9860. Use the main hospital garage unless your clinical team gives different arrival instructions.
Need a price estimate
Financial Counselor: 860-545-8086. Connecticut Children’s also has a MyChart/online guest-estimate tool.
Billing problem
Patient Billing: 860-837-6170, Monday–Friday, 8:00 a.m.–4:30 p.m..
Need medical records
Health Information Management: 860-837-5780.
Language assistance
Interpreter Services: 860-545-8700 during normal business hours.
Official Hartford Medical Center Find a doctor Connecticut Children’s MyChart

Connecticut Children’s phone directory

These current numbers are more useful than calling several unrelated departments.

Department / service Phone Best use
Main Hospital / Directory860-545-9000General hospital information and physician finder.
Admitting860-545-9860Hospital admissions.
Pediatric Surgery860-545-9520Surgical consultation and scheduling.
Patient Billing860-837-6170Statements, itemized bills and payment questions.
Financial Counseling860-545-8086Estimates, assistance and payment plans.
Health Information / Medical Records860-837-5780Formal record requests.
MyChart Help Desk860-837-6500Portal login and technical help.
Patient & Family Experience860-837-5282Concerns, complaints and patient experience.
Child Life860-545-9700Procedure preparation, coping and family support.
Interpretation Services860-545-8700Language assistance.
Social Work / Care Coordination860-837-6200Family resources and care coordination.
Security860-545-2147Safety and hospital-security concerns.
Parking & Cashier860-545-9851Parking questions.
Gift Shop860-545-9385Hospital gift-shop information.
Deaf / Hard of Hearing TTY860-545-8330Communication assistance.
Chaplain / Spiritual Care860-545-9700Spiritual and emotional support.
Medical Provider OneCall1-833-733-7669Provider referrals, transfers and urgent physician consultation.
OneCall is primarily for healthcare professionals. Families looking for a specialist should normally begin with the child’s pediatrician, the specialty page, MyChart or the main number at 860-545-9000.

Connecticut Children’s Hartford Emergency Department

This is a dedicated pediatric ER rather than an adult emergency department with occasional pediatric care.

Emergency beds 35
Hours 24/7
Trauma designation Level I Pediatric
ED parking 256 Washington St.

Hartford Hospital public garage.

Conditions treated in the pediatric ER include

Breathing emergencies

Severe asthma, pneumonia, bronchiolitis and serious respiratory distress.

Trauma

Head injuries, major fractures, burns and multi-system injuries.

Sudden illness

Serious abdominal symptoms, infection, dehydration and acute illness.

Poisoning

Suspected ingestion or toxic exposure requiring emergency assessment.

Neurological emergencies

Seizure, altered mental state and significant brain/head injuries.

Mental-health emergencies

Pediatric emergency mental-health assessment is part of the Emergency Medicine program.

Emergency arrival process

Park in the correct garage. For the Emergency Department, use Hartford Hospital’s public parking garage at 256 Washington Street.
Use the dedicated Emergency entrance. The entrance is near Zwieback and Seymour Streets.
Your child is triaged. The sickest or most seriously injured children are treated first.
Pediatric emergency specialists evaluate the problem.
Testing is ordered only when clinically needed. This can include laboratory testing, X-rays, ultrasound, CT or specialty consultation.
Your child is discharged, observed, admitted or transferred to a critical-care service.
ER or urgent care? Connecticut Children’s recommends the ER for potentially life-threatening problems. Mild ear infections, minor sprains, minor cuts, uncomplicated sore throats or other non-life-threatening concerns may be better suited to the child’s pediatrician or Connecticut Children’s pediatric urgent care.

Level I Pediatric Trauma Center

Connecticut Children’s is a Level I Pediatric Trauma Center, the highest level of pediatric trauma designation, with trauma surgeons and pediatric subspecialists available around the clock.

The hospital reports evaluating and treating more than 56,000 children each year through its trauma/emergency program, with more than 15,000 receiving injury-related care.

Trauma support can include

  • Pediatric trauma surgery.
  • Pediatric intensive care.
  • Neurosurgery.
  • Orthopedic surgery.
  • Plastic surgery.
  • Ophthalmology.
  • Multidisciplinary burn care.
  • Critical Care Transport.
  • 24/7 specialty consultation.

Hartford Hospital’s LIFE STAR helicopter program can transport critically injured pediatric and neonatal patients into the Hartford medical campus for advanced care.

Current Connecticut Children’s Hartford specialists

The Medical Center has a large specialist roster. These current names illustrate major services available at 282 Washington Street rather than attempting to list every physician.

Doctor Specialty / role Hartford access Public timing
Dennis Mello, MD Division Head, Cardiovascular Surgery; Co-Director, Cardiovascular Institute 282 Washington Street No permanent weekly public schedule is posted; book through Heart Center scheduling.
Alicia Wang, MD Director, Fetal Cardiology 282 Washington Street Appointment required.
Alex B. Golden, MD Pediatric Cardiology 282 Washington Street Use current provider profile/appointment system.
Michael Isakoff, MD Division Head, Center for Cancer & Blood Disorders; Sarcoma and AYA Cancer Program leadership 282 Washington Street Clinic availability is diagnosis/program dependent.
Donna Boruchov, MD Pediatric Hematology/Oncology; Medical Director, Pediatric Sickle Cell Program 282 Washington Street Appointment required.
Natalie Bezler, MD Pediatric Hematology/Oncology 282 Washington Street Current appointment availability varies.
Jeffrey Hyams, MD Division Head, Gastroenterology; Director, IBD Center and Infusion Center 282 Washington Street Call/request appointment for live availability.
Karan Emerick, MD Pediatric Gastroenterology / Pediatric Transplant Hepatology 282 Washington Street Appointment required.
Richard Weiss, MD, FACS Pediatric Surgery; neonatal, oncology, thoracic and GI surgery 282 Washington Street Pediatric Surgery: 860-545-9520.
James Healy, MD, MHS Pediatric Surgery; minimally invasive, neonatal and bariatric surgery 282 Washington Street Schedule through Pediatric Surgery.
Brendan Campbell, MD, MPH, FACS Medical Director, Pediatric Trauma Program Hartford trauma service Hospital/trauma role; not a routine public office timetable.
Markus J. Bookland, MD Pediatric Neurosurgery 282 Washington Street Use current Neurosurgery appointment availability.
David S. Hersh, MD Pediatric Neurosurgery 282 Washington Street Appointment required.
Robyn Matloff, MD, MPH Pediatric Nephrology 282 Washington Street Use current specialty scheduling.
Why exact doctor days are not invented here: pediatric specialists may rotate among Hartford, Farmington, Glastonbury, Westport, Danbury and other Connecticut Children’s locations while also covering inpatient services, procedures and surgery. Use the doctor’s current profile or confirmed appointment time rather than a static weekly schedule.

How to schedule a Connecticut Children’s appointment

Identify the specialty. Your pediatrician may refer your child, but families can also search Connecticut Children’s specialties directly.
Choose Hartford if that is the campus you need. Connecticut Children’s has dozens of regional locations.
Call the department or use online scheduling. For help finding the right team, call 860-545-9000.
Existing patients can use MyChart. MyChart supports appointment requests and displays upcoming visit details.
Confirm referral/prior authorization. Some insurance plans and specialties require approval before the appointment.
Check the exact address. Not every Hartford specialty is inside 282 Washington Street; some are at 85 Seymour Street, 100 Retreat Avenue, 31 Seymour Street or another nearby building.
Find a specialty Find a physician

Specialties available at the Hartford Medical Center

Cardiology

Congenital heart disease, imaging, catheterization, electrophysiology and fetal cardiology.

Cardiac Surgery

Congenital-heart surgery and intensive cardiac care.

Emergency Medicine

35-bed pediatric ER open 24/7.

Critical Care

PICU care for critically ill and severely injured children.

Cancer & Blood Disorders

Oncology, hematology, sickle-cell and related programs.

Gastroenterology

GI, liver, IBD and nutrition-related pediatric services.

Neurology

Seizures, epilepsy and other neurological conditions.

Neurosurgery

Pediatric brain and spinal surgical care.

Pediatric Surgery

General, neonatal, trauma, thoracic and minimally invasive surgery.

Neonatology

Advanced neonatal critical-care network anchored in Hartford.

Fetal Care

Prenatal diagnosis, fetal imaging and fetal interventions.

Nephrology

Kidney disease and complex renal care.

ENT

Pediatric ear, nose, throat and airway care.

Urology

Pediatric urinary and genitourinary care.

Radiology

MRI, ultrasound, X-ray and pediatric imaging services.

Connecticut Children’s Heart Center

The Heart Center cares for congenital-heart patients from before birth through childhood and into adult congenital-heart care.

Programs include

  • Adult Congenital Heart Disease.
  • Cardiac catheterization.
  • Cardiac MRI.
  • Cardiac surgery.
  • Cardio-oncology.
  • Cardiovascular Intensive Care.
  • Echocardiography.
  • Electrophysiology.
  • Fetal Cardiology.
  • Vascular Anomalies.
Connecticut Children’s states that it operates Connecticut’s only Hybrid Cath Lab dedicated to children and adults with congenital heart disease.

Center for Cancer & Blood Disorders

The Hartford cancer and hematology program treats childhood cancers and non-cancerous blood disorders through pediatric hematologists, oncologists, advanced practice providers, nurses and multidisciplinary specialists.

Current Hartford specialists include

  • Michael Isakoff, MD — division leadership, sarcoma and adolescent/young-adult oncology.
  • Donna Boruchov, MD — hematology/oncology and sickle-cell care.
  • Natalie Bezler, MD — hematology/oncology.
  • Joanna Gell, MD — hematology/oncology.
  • Laura McKay, MD — Hemostasis & Thrombosis Program.
  • Andrea Orsey, MD, MSCE — pediatric hematology/oncology.

The program supports chemotherapy/infusion treatment, clinical trials, cancer surgery, blood-disorder care and coordinated subspecialty services where medically appropriate.

Neurology and pediatric neurosurgery

Hartford services include pediatric neurology, neurosurgery, neurodiagnostic testing and care for complex neurological conditions.

Hospital resources include

  • EEG testing.
  • EMG.
  • Epilepsy monitoring.
  • MRI.
  • Pediatric neurology consultation.
  • Pediatric neurosurgery.
  • Critical-care support for neurological emergencies.

Current Hartford neurosurgeons include Markus J. Bookland, MD, David S. Hersh, MD and other pediatric neurosurgical specialists.

Pediatric Surgery and Level I Children’s Surgery Center

Connecticut Children’s is both a Level I Pediatric Trauma Center and a Level I Children’s Surgery Center verified by the American College of Surgeons.
Pediatric Surgery 860-545-9520

Call for surgical consultation or use online appointment scheduling.

Surgical services include

  • Neonatal surgery.
  • Fetal surgery.
  • Trauma surgery.
  • Thoracic surgery.
  • Pediatric oncology surgery.
  • Minimally invasive laparoscopic surgery.
  • Robotic-assisted surgery.
  • Chest-wall deformity surgery.
  • Esophageal atresia treatment.
  • Pediatric thyroid surgery.
  • Vascular-anomaly treatment.
Families can use Connecticut Children’s EASE communication system for supported operating-room updates during a child’s surgery.

Pediatric Intensive Care Unit (PICU)

Connecticut Children’s PICU has fellowship-trained pediatric critical-care physicians available 24 hours a day.

Critical-care capabilities include

  • ECMO life support.
  • High-frequency ventilation.
  • Continuous renal replacement therapy.
  • Severe respiratory-failure treatment.
  • Septic-shock care.
  • Organ-failure management.
  • Postoperative care after complex surgery.
  • Trauma critical care.
  • 24/7 pediatric and neonatal transport.

PICU care is family-centered, and families are encouraged to participate in rounds and treatment discussions.

NICU and neonatal care in Hartford

Connecticut Children’s neonatal network includes more than 200 licensed neonatal beds across its hospital partnerships. Hartford serves as the network’s highest-acuity neonatal hub.

Connecticut Children’s NICU — Medical Center

282 Washington Street
New private-room NICU space is located on the hospital’s sixth floor.

NICU East — Hartford Hospital

80 Seymour Street
Part of the Hartford neonatal-care campus.

Connecticut Children’s Hartford neonatal program provides Level IV NICU care, the highest level of neonatal intensive care.

The newer sixth-floor NICU rooms are private and include space for parents to stay overnight when clinically appropriate.

Fetal Care Center

Connecticut Children’s Fetal Care Center is located on the main Hartford campus and provides prenatal diagnosis and treatment for complex fetal conditions.

Services include

  • Advanced fetal ultrasound.
  • Fetal MRI.
  • Fetal echocardiography.
  • Genetic counseling and testing.
  • Maternal-fetal medicine consultation.
  • Fetal surgery and minimally invasive fetal interventions.

The program coordinates pregnancy and delivery care with maternal-health partners including Hartford HealthCare and UConn when obstetric services are needed.

Important distinction: Connecticut Children’s is a pediatric hospital, not a general adult labor-and-delivery hospital. Fetal-care families may receive pediatric/fetal services at Connecticut Children’s while maternal delivery services are coordinated with an adult maternity partner.

Radiology and diagnostic testing

The 282 Washington Street campus provides pediatric imaging and neurodiagnostic services including:

MRI

Pediatric and specialty MRI examinations.

Ultrasound

Diagnostic pediatric ultrasound.

X-ray

Walk-in X-ray services are listed at the Hartford Medical Center.

EEG

Electroencephalography for neurological evaluation.

EMG

Neuromuscular diagnostic testing.

Sleep testing

Pediatric sleep studies are available by appointment.

Current provider-location information lists walk-in X-ray at 282 Washington Street, Monday–Friday, 8:00 a.m.–4:30 p.m.
MRI, sedation and other tests can have special preparation instructions. Follow the exact instructions from the ordering department rather than applying general fasting rules.

2026 Hartford parking and entrance guide

Parking depends on whether you are going to the hospital, Emergency Department or a nearby specialty building.

Main hospital / inpatient / outpatient clinics

Connecticut Children’s Parking Garage
289 Washington Street

Garage entrance is on Lincoln Street.

Emergency Department

Hartford Hospital Public Parking Garage
256 Washington Street

ED entrance is near Zwieback and Seymour Streets.

Main hospital arrival from 289 Washington Street

Enter the garage from Lincoln Street.
Park and go to Level 3.
Use the sky bridge. The bridge connects Garage Level 3 to the hospital’s fourth-floor main entrance.
Follow internal hospital wayfinding. Use the current Connecticut Children’s wayfinding tool when your appointment is on another floor.

Valet parking

Current Hartford arrival information lists valet at 282 Washington Street, Monday–Friday, 6:00 a.m.–6:00 p.m.. If you need your vehicle after valet closes, ask the front desk.

No Emergency Department valet: Connecticut Children’s currently directs Emergency Department visitors to the Hartford Hospital garage at 256 Washington Street and does not list valet service at the ED entrance.
Parking cost: because garage arrangements have recently changed, this guide does not reuse an old parking-rate table. Call Parking & Cashier at 860-545-9851 if the current rate affects your visit planning.

Visiting hours and staying with your child

Connecticut Children’s does not publish one universal visitor-hour schedule for every inpatient unit. Visitor access can depend on the patient’s unit, safety considerations and clinical needs.

General medical/surgical rooms

Rooms are designed for family-centered care and include private bathrooms. A parent can generally room in and remain close to the child overnight.

PICU / NICU

Family participation is encouraged, but infection-control and bedside restrictions may apply. Confirm current access with the unit.

Special rule: Medical Psychiatric Integrated Care Unit (IC5)

IC5 uses a much more structured visitor schedule because patients participate in school, therapy and group treatment throughout the day. Families do not sleep overnight on IC5.

Always call the unit before a long drive if your child is in a critical-care, neonatal, psychiatric or isolation setting. Unit-specific restrictions take priority over general hospital guidance.

One World Café, family kitchens and hospital amenities

One World Café

Located on the ground floor of the main hospital at 282 Washington Street.

Family kitchens

Kitchens are available on medical/surgical units, in the NICU Family Lounge and PICU family areas.

Vending

Snacks and drinks are available on the ground floor and in additional areas around the hospital.

Meditation Room

The Charles and Alice Heilig Meditation Room is on the third floor and open 24/7.

Gift Shop

Phone: 860-545-9385.

Family Resource Center

Provides family education, support and resources during hospital visits and stays.

Meals are provided for hospitalized patients. Family members can buy food in the café or nearby dining locations, and local restaurant delivery is also permitted under hospital/unit guidelines.

Insurance accepted at Connecticut Children’s

Connecticut Children’s participates with many major commercial and government health plans, but exact product and specialty participation must be confirmed.

Major commercial plan families currently listed include

Aetna

Commercial managed-care products are listed.

Anthem / Elevance BCBS CT

Commercial and exchange products are listed.

Cigna

Included on Connecticut Children’s commercial-plan list.

ConnectiCare

Commercial and exchange products are listed.

UnitedHealthcare

Included on the current financial-services list.

Humana / TRICARE

Listed among accepted plan families.

Yale Health Plan

Included on the current plan list.

Multiplan / PHCS

Network participation is listed.

UMR

Listed as a participating commercial plan family.

Government coverage currently listed includes

  • Connecticut Medicaid.
  • Medicare.
  • MassHealth / Massachusetts Medicaid products listed by Connecticut Children’s.
  • New York State Medicaid, excluding certain New York Medicaid managed-care products.
Verify the exact product. An insurer can have both participating and nonparticipating networks. Ask your plan whether the specific Connecticut Children’s facility, specialist and procedure are covered and whether a referral or prior authorization is required.
Insurance & Financial Services

Doctor fees, ER costs and hospital price estimates

There is no one fixed Connecticut Children’s consultation or ER price that applies to every patient.

Doctor visit

Professional charges depend on the specialty, type of visit, services performed and insurance.

Emergency visit

ER cost varies according to the evaluation, hospital resources, tests, procedures and whether admission is needed.

Hospital outpatient fee

A hospital-based service can create deductible or coinsurance liability that would not apply in a non-hospital outpatient office.

Estimate help

Financial Counselor: 860-545-8086.

Why you may receive more than one bill

Charge source Example
Connecticut Children’s Medical Center Hospital facility, imaging, procedure or ER services.
Connecticut Children’s Specialty Group Physician professional services.
Outside / contracted provider Some radiology, laboratory, anesthesia or other professional services may bill separately.
Hospital estimates are not guarantees. Your final cost can change if the treatment plan changes, additional testing is needed or the insurance plan applies deductible/coinsurance differently.
Price estimates & transparency Guest Estimate / MyChart

Billing and payment options

Patient Billing 860-837-6170

Monday–Friday, 8:00 a.m.–4:30 p.m.

Billing email CCPatientBilling@connecticutchildrens.org

Billing staff can help with

  • Itemized patient bills.
  • Explaining a statement.
  • Insurance-payment questions.
  • Payment arrangements.
  • Patient-responsibility questions.
  • Paperless-billing preferences.

Bills can be paid through Connecticut Children’s online guest payment service or through MyChart. MyChart users are generally enrolled in paperless billing but can change their statement preferences.

Financial assistance and payment help

Connecticut Children’s offers financial counseling to uninsured and underinsured families and states that emergency or other medically necessary care is not denied solely because a family cannot pay.

Financial Counselor 860-545-8086
Text 860-891-2726
Hours Mon–Fri 8am–4:30pm

Financial counselors can help with

  • Upcoming-service cost estimates.
  • Payment plans.
  • Medicaid and other government-program applications.
  • Connecticut Children’s Patient Financial Assistance application.
  • Questions about insurance responsibility.

Income documentation may include

  • Federal tax return.
  • W-2 forms.
  • Recent pay stubs.
  • Unemployment documentation.
  • Social Security/SSI documentation.
  • Child-support or alimony statements.
  • Financial-support letter when another person supports the family.

Connecticut Children’s states that applicants generally hear from a financial counselor regarding the status of a complete application within approximately 7–14 business days.

Apply for financial assistance

How to get Connecticut Children’s medical records

HIM phone 860-837-5780
HIM location 10 Columbus Blvd.

4th Floor, Hartford, CT 06106.

MyChart Check online first

Many results and visit records are already available electronically.

Check MyChart. This is often the fastest route for information already released electronically.
For a formal copy, complete the Authorization for Release of Protected Health Information.
Be specific about what is needed. Examples include discharge summary, operative report, immunizations, laboratory results, radiology report, ER record or full medical record.
Contact Health Information Management. Phone: 860-837-5780.
Allow extra time for large or sensitive requests. Age and confidentiality rules can affect which parent/guardian signatures are required.
When a patient turns 18, parents do not automatically retain access to the adult patient’s medical record unless appropriate legal authorization, guardianship or power of attorney applies.

Connecticut Children’s MyChart

Appointments

Schedule/request supported visits and review upcoming appointments.

Test results

View released laboratory and diagnostic results.

Messages

Send non-urgent questions to participating care teams.

Refills

Request eligible prescription renewals.

Billing

Review statements, pay bills and manage paperless billing.

Estimates

Use the guest estimate tool for supported hospital services.

MyChart Help Desk 860-837-6500
MyChart is not for emergencies. Connecticut Children’s says messages are generally answered within business days and are not routinely monitored on weekends. Call the care team for urgent questions or 911 for an emergency.
Log in to MyChart

Child Life, social work, interpreters and family support

Child Life

860-545-9700
Helps children understand procedures, cope with hospitalization and use age-appropriate play.

Family Support / Care Coordination

860-837-6200
Resources, counseling, care coordination and family advocacy.

Interpreter Services

860-545-8700
Language assistance and cultural mediation.

Patient & Family Experience

860-837-5282
Monday–Friday, 8:00 a.m.–4:30 p.m.

Spiritual Care

860-545-9700
Weekday chaplain/spiritual-care support.

After-hours family resources

Main resource line: 860-545-9000 evenings, weekends and holidays when directed.

Family Support clinicians provide on-call coverage outside regular weekday hours, including overnight, weekends and hospital holidays.

What to bring to a Connecticut Children’s appointment

Administrative items

  • Parent/guardian photo identification.
  • Insurance card.
  • Referral or authorization if required.
  • Custody/guardianship documents when relevant.
  • Appointment address and suite.

Medical information

  • Current medication list and doses.
  • Allergy information.
  • Relevant outside medical records.
  • Previous imaging when requested.
  • Symptoms and when they began.
  • Questions for the specialist.

Connecticut Children’s Medical Center Google Map

The hospital is part of the Hartford medical campus near Hartford Hospital.

Main Hospital: 282 Washington Street, Hartford, CT 06106.
Main hospital parking: Connecticut Children’s Parking Garage, 289 Washington Street, entrance from Lincoln Street.
Emergency Department parking: Hartford Hospital Public Parking Garage, 256 Washington Street.

CT Children’s Hospital FAQs

1. What is CT Children’s Hospital officially called?
The Hartford hospital commonly called CT Children’s Hospital is officially Connecticut Children’s Medical Center.
2. What is Connecticut Children’s address and main phone number?
The main hospital is at 282 Washington Street, Hartford, CT 06106. The main phone number is 860-545-9000.
3. Is Connecticut Children’s Emergency Room open 24 hours?
Yes. The Hartford Emergency Department has 35 pediatric emergency beds and is open 24 hours a day, seven days a week.
4. Is Connecticut Children’s a Level I Pediatric Trauma Center?
Yes. Connecticut Children’s is designated as a Level I Pediatric Trauma Center and provides 24/7 access to trauma and pediatric subspecialty care.
5. Where should I park for Connecticut Children’s?
For most inpatient and outpatient visits at 282 Washington Street, use the Connecticut Children’s Parking Garage at 289 Washington Street with entrance from Lincoln Street. For the Emergency Department, use Hartford Hospital’s garage at 256 Washington Street.
6. How do I make an appointment with a Connecticut Children’s specialist?
Search the hospital’s specialty or physician directory, use MyChart if your child is already a patient, or call 860-545-9000 for help finding the appropriate service. Pediatric Surgery can be reached directly at 860-545-9520.
7. How much does a Connecticut Children’s doctor or ER visit cost?
There is no single fixed doctor or ER price. Cost depends on the physician, hospital services, tests, procedures and insurance. Financial Counselors provide estimates at 860-545-8086.
8. How do I get medical records from Connecticut Children’s?
Contact Health Information Management at 860-837-5780. Records already available electronically may also be accessed through MyChart.
9. Does Connecticut Children’s offer financial assistance?
Yes. Financial assistance and payment-plan help are available to qualifying families. Call Financial Counseling at 860-545-8086, Monday through Friday from 8:00 a.m. to 4:30 p.m.
10. Can a parent stay overnight with a child at Connecticut Children’s?
General pediatric inpatient rooms are designed so parents can remain close to their child and room in overnight. Critical-care, isolation and specialty units can use different rules; the Medical Psychiatric Integrated Care Unit, for example, does not permit families to sleep on the unit.

Official Connecticut Children’s resources used

The practical information from these sources has been brought directly into this guide. Use the links mainly for actions that require current scheduling, forms or live policy verification.