Countryside Veterinary Hospital: Vet Care & Contact

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Chelmsford, Massachusetts · Veterinary Care Guide · Updated September 2026

Countryside Veterinary Hospital contact, hours, appointments, emergency care, PetDesk, boarding, grooming, and exotic pet services

Countryside Veterinary Hospital is an AAHA-accredited animal hospital at 289 Littleton Road, Chelmsford, MA 01824. The clinic provides veterinary care for dogs, cats, birds, reptiles, amphibians, small mammals, and other exotic pets in Chelmsford and surrounding communities.

This guide helps pet owners quickly find the correct phone number, text line, appointment link, office hours, emergency instructions, PetDesk app route, pharmacy/refill options, boarding forms, medical records preparation, grooming requirements, and arrival checklist.

Call Clinic: 978-256-9555 Text: 978-689-2197 Request Appointment
Pet emergency warning: If your pet has trouble breathing, collapse, seizures, severe bleeding, poisoning exposure, major trauma, bloat signs, heatstroke, inability to urinate, or extreme pain, call a veterinary professional immediately. During Countryside office hours, call 978-256-9555. For life-threatening after-hours emergencies, use an emergency veterinary hospital.
Clinic address 289 Littleton Road

Chelmsford, MA 01824. Use this address for GPS, rideshare, record transfers, boarding forms, grooming visits, and appointment paperwork.

Main phone 978-256-9555

Use for appointments, urgent same-day guidance, refills, boarding, grooming, records, and general questions.

Text line 978-689-2197

Use for non-emergency communication when the clinic’s texting workflow is appropriate.

Fax 978-256-9554

Useful for previous veterinary records, vaccine certificates, referral notes, boarding paperwork, and outside-provider transfers.

Email vet@cvhonline.com

Use for forms, non-urgent paperwork, new-client documents, and medical-record coordination.

Clinic type Dogs, Cats & Exotics

The clinic lists care for dogs, cats, birds, reptiles, amphibians, small mammals, and other nontraditional pets.

Start here: choose the right Countryside Veterinary Hospital action

Use this table before calling, booking online, driving to the clinic, sending records, or requesting boarding/daycare.

Your need Best action Prepare before contacting the clinic
Routine wellness visit Call, text, use online booking, or request an appointment online. Pet name, species, age, vaccine history, prior clinic name, lifestyle risk, and preferred visit window.
Sick or injured pet during open hours Call 978-256-9555 before arriving. Symptoms, start time, breathing status, appetite, bathroom changes, toxin risk, medications, and videos or photos.
After-hours emergency Use the listed emergency referral option or the nearest emergency veterinary hospital. Recent records, medication names, insurance information, and safe transport in a carrier, crate, or leash.
New client paperwork Download forms and send them by fax, email, or bring them to the appointment. Owner details, pet medical history, vaccination records, prior veterinarian details, and records authorization.
Prescription refill Use the PetDesk app, refill request route, online store, text line, or clinic phone. Medication name, dose, remaining supply, pet weight, pickup or shipping preference, and required exam/lab status.
Boarding or daycare Call to reserve because reservations are required. Vaccine records, fecal-test status, medical needs, diet, medications, consent forms, and drop-off/pick-up timing.

Countryside Veterinary Hospital contact information and listed hours

Confirm the current schedule before visiting because holidays, staff training, weather, urgent cases, and appointment capacity can change same-day availability.

Contact item Current detail Use it for
Clinic name Countryside Veterinary Hospital Appointments, records, referral letters, boarding paperwork, grooming requirements, and pet insurance documents.
Address 289 Littleton Road, Chelmsford, MA 01824 Directions, rideshare, medical-record transfer, and appointment planning.
Phone 978-256-9555 Appointments, urgent care, pharmacy, boarding, grooming, forms, billing, and general questions.
Text 978-689-2197 Non-emergency text communication when available and appropriate.
Fax 978-256-9554 Medical records, previous veterinarian notes, referral documents, and completed client forms.
Email vet@cvhonline.com Forms, non-urgent records, paperwork, and follow-up coordination.
Day Listed hours Pet owner planning note
Monday 7:00 am – 8:00 pm Call early for sick-pet availability after the weekend.
Tuesday 7:00 am – 8:00 pm Good day to schedule wellness, follow-up, pharmacy, and paperwork tasks.
Wednesday 7:00 am – 8:00 pm Confirm if diagnostics, sedation, or surgery follow-up requires special timing.
Thursday 7:00 am – 8:00 pm Later hours may help working pet owners with routine visits.
Friday 7:00 am – 7:00 pm Call before the weekend for medication refills and urgent concerns.
Saturday 8:00 am – 4:00 pm Useful for limited weekend needs, but book ahead when possible.
Sunday 8:00 am – 2:00 pm Short day; call before arriving and use emergency care for severe symptoms.

How to schedule an appointment

Countryside offers phone scheduling, online booking, and PetDesk support. Sick or injured pets should be handled by phone first.

Choose the right scheduling route. Call 978-256-9555, text 978-689-2197 for non-emergency communication, use the online appointment page, or use the PetDesk app if you are an existing client.
Do not book urgent symptoms like a routine visit. If your pet is vomiting repeatedly, struggling to breathe, collapsed, bleeding, unable to urinate, painful, injured, or possibly poisoned, call the clinic or an emergency hospital.
Send records before the visit. New clients can send forms by fax to 978-256-9554, email vet@cvhonline.com, or bring paperwork to the appointment. Include prior vaccine history and medical records.
Confirm species-specific needs. For birds, reptiles, amphibians, rabbits, ferrets, hedgehogs, chinchillas, guinea pigs, hamsters, rats, mice, or other exotics, confirm the correct appointment type and transport setup.
Prepare for check-in. Bring dogs on secure leashes and cats or small animals in secure carriers. Call from the parking area if your pet may be contagious, aggressive, painful, or unable to walk.
Phone script: “Hi, I need an appointment for my pet. Species is __, age is __, symptoms or reason for visit is __, medications are __, and I can send records today. Should I book online, use PetDesk, or come sooner?”

Emergency pet care and after-hours planning

Countryside says it can see certain veterinary emergencies during regular hours, but pet owners should call first so the clinic can direct them appropriately.

During open hours
Call 978-256-9555 before arriving. Explain species, symptoms, start time, breathing status, toxin risk, pain level, and whether your pet can stand or walk.
Immediate appointment unavailable
The appointment page says to call the clinic if your pet needs immediate care and an appointment is unavailable.
After hours
The clinic lists Westford Veterinary Emergency & Referral Center, 11 Cornerstone Square, Westford, MA 01886, phone 978-577-6525, as an after-hours emergency option.
Transport safety
Use a carrier, crate, towel, or secure leash. Do not give human medications unless a veterinarian specifically instructs you to do so.
Emergency signs: Trouble breathing, blue gums, collapse, repeated seizures, suspected poisoning, trauma, severe bleeding, inability to urinate, bloated abdomen, heatstroke, or extreme pain should be treated as emergency-level problems.

Veterinary services available at Countryside

The clinic lists a broad mix of medical, surgical, dental, exotic-pet, rehabilitation, grooming, boarding, daycare, and pharmacy services. Availability can depend on species, symptoms, doctor schedule, and equipment needs.

Care area Services listed Pet owner note
Cat and dog care Preventive care, wellness exams, vaccinations, parasite control, medical visits, senior-pet planning, and routine health monitoring. Ask which vaccines or tests are needed for lifestyle, grooming, boarding, daycare, travel, and local exposure risk.
Diagnostics Diagnostic testing and imaging support are listed in the clinic’s service directory. Ask whether fasting, sedation, urine sample, stool sample, prior records, or same-day results are expected.
Dental care Preventive dental care, digital dental radiology, dental surgery, cleaning, and treatment planning. Request an estimate that separates exam, lab work, anesthesia, cleaning, dental radiographs, extractions, and medications.
Surgery Laser surgery, spay/neuter, advanced soft tissue surgery, orthopedic procedures, laparoscopic surgery, liver biopsy, intestinal biopsy, bladder stone surgery, and stomach tacking surgery. Confirm fasting rules, anesthesia monitoring, medication holds, discharge time, e-collar needs, and recheck schedule.
Avian and exotic care Preventive care, nutritional advice, sick and injured care, routine care, surgery, and habitat guidance for reptiles, avians, amphibians, and mammals. Call with exact species, age, diet, habitat, temperature needs, symptoms, and photos of setup or droppings when useful.
Small mammal care Care for guinea pigs, mice, rats, hamsters, gerbils, ferrets, hedgehogs, rabbits, and chinchillas, including routine care, sick care, tooth and nail trims, and surgery. Small mammals hide illness; call early for appetite change, no stool, drooling, trouble breathing, head tilt, or severe lethargy.
Rehabilitation Physical rehabilitation, pet physical therapy, laser therapy, and hydrotherapy for cats and dogs. Useful after orthopedic surgery, neurologic injury, mobility decline, arthritis flare, or chronic pain evaluation.
Grooming and non-medical care Dog and cat grooming, nail trims, brush-outs, ear cleaning, teeth brushing, baths, boarding, doggie daycare, and canine birthday parties. Grooming and boarding have vaccine/test requirements, so verify eligibility before booking.
Advanced support Blood transfusions, canine reproduction, pharmacy products, online store, and emergency pet care during regular hours. Ask whether the service requires doctor review, current exam, lab work, estimate approval, or referral planning.

Veterinary team and appointment matching

The official team page lists multiple veterinarians and support-staff leads. Doctor availability, species focus, and appointment timing can change, so confirm the right fit when booking.

Team member Role listed Booking note
F. Alexa Warburton, DVM Chief of Staff Ask whether this doctor is available for complex care plans, follow-ups, or species-specific needs.
Shannon Fernandez, DVM Veterinarian Confirm appointment type, species, and records needed before booking.
Kerry Arsenault, DVM Veterinarian Ask the front desk whether this doctor’s schedule fits the pet’s urgency and species.
Brian Holub, DVM Veterinarian Useful to mention if the pet has previous imaging, lab work, surgery notes, or chronic disease records.
Julie Kopser, DVM Veterinarian Ask whether the visit should be booked as wellness, sick care, surgery consult, dental consult, or exotic care.
Ashley Miranda, DVM Veterinarian Confirm if same-day care, follow-up timing, or referral care is more appropriate.
Taylor Reale, DVM Veterinarian Call first if symptoms are urgent or if the appointment involves nontraditional pets.
Tiffany Rule, DVM Veterinarian Ask about appointment availability and whether records should be sent before the visit.
Alyssa Williams, DVM Veterinarian Confirm the right visit type and whether diagnostics may be needed.
Aimee, Abigail, Mary, Judithann Hospital Manager and support-staff leads Support staff can help with client experience, technical workflow, reception, and pet-care coordination.
Before requesting a specific doctor: Ask whether that veterinarian sees your pet’s species, whether urgent care or referral is safer, whether records are needed first, and whether diagnostics, sedation, or surgery planning may affect scheduling.

PetDesk app, online booking, pharmacy, refills, and vaccine records

Countryside promotes online booking and a PetDesk mobile app for appointment, reminder, refill, and vaccination-record tasks.

PetDesk app uses

  • Book appointments.
  • Receive updates and reminders.
  • Order or request refills.
  • View or share vaccination records.
  • Manage recurring pet-care tasks.

Online booking flow

The clinic’s online booking news says pet owners can select appointment type, choose date and time, share details, schedule, and receive reminders before the visit.

In-house and online pharmacy

The clinic lists an in-house pharmacy stocked with parasite preventatives and prescription medications, plus an online store route for ordering products.

Refill timing

Do not wait until the last dose. Refills may require veterinarian approval, a current exam, lab monitoring, updated weight, or dose confirmation.

Portal safety limit: PetDesk and online forms are not emergency tools. For sudden illness, injury, poisoning, breathing trouble, collapse, or severe pain, call the clinic during open hours or use emergency veterinary care.

Client forms, medical records, vaccines, and transfer preparation

Forms and records help the clinic understand your pet’s history before the appointment, boarding stay, daycare visit, grooming appointment, behavior consult, or referral transfer.

Need Best route What to include
New client setup Download the New Client Form and send it by fax, email, or bring it to the appointment. Owner information, pet name, species, age, previous vet, vaccine status, medical conditions, medications, and diet.
Previous veterinary records Ask Countryside or your previous veterinarian to coordinate records. Exam notes, vaccines, lab results, imaging, surgery notes, dental history, prescriptions, allergies, and chronic diagnoses.
Behavior consult Use the Feline Behavior Form or Canine Behavior Form when relevant. Triggers, bite/scratch history, household pets, training history, videos, medications, and safety concerns.
Boarding forms Use canine, feline, or exotic boarding consent forms and annual boarding contracts when required. Vaccines, fecal tests, medications, food, emergency contact, medical concerns, and consent instructions.
Daycare forms Use dog or cat dayboarding forms, or the Camp Countryside camper paperwork packet. Vaccines, behavior notes, social tolerance, feeding instructions, medication needs, and pick-up contact.
Referral or emergency transfer Ask records to be sent to the receiving hospital or specialist. Receiving hospital name, doctor name if known, phone, fax, email, appointment time, and reason for referral.
Record transfer tip: When another hospital needs records, ask whether they need the full chart, only vaccine proof, lab results, imaging files, surgery notes, dental X-rays, or medication history.

Boarding, doggie daycare, and reservation planning

Countryside lists boarding and daycare services next door to the veterinary hospital. Reservations are required, and eligibility may depend on forms, vaccine status, health status, and behavior fit.

Pet boarding

Boarding is listed for clients, with amenities such as clean cages and runs, owner visits and tours, fresh bedding, daily housekeeping, spacious kennels, individualized care, and convenient hours.

Doggie daycare

Camp Countryside Doggie Daycare lists indoor and outdoor daycare, play groups, separate areas for small and large dogs, trained pack leaders, artificial turf, and a temperature-controlled facility.

Exotic and cat boarding paperwork

The forms page includes feline, canine, and exotic boarding consent forms, plus annual boarding contracts and dayboarding forms.

Medical boarding

The boarding page references medical boarding for pets that need extra monitoring. Call ahead to confirm whether your pet’s medication, mobility, or medical condition qualifies.

Boarding/daycare need Ask before booking Bring or send
Regular pet boarding Availability, drop-off time, pick-up time, current rates, vaccines, fecal testing, medication rules, and emergency consent. Food, medication, written instructions, vaccine proof, forms, and emergency contact.
Doggie daycare Evaluation process, play-group fit, vaccine requirements, cancellation rules, and daycare rates. Leash, vaccine proof, camper paperwork, behavior notes, and feeding or medication instructions.
Cat boarding Carrier rules, vaccine requirements, food policy, medication handling, and stress-reduction options. Secure carrier, regular food, medication, vaccine proof, and feline boarding form.
Exotic pet boarding Species acceptance, habitat requirements, temperature needs, diet, enclosure rules, and medical-risk limitations. Species-specific supplies, diet, written habitat instructions, medication, and exotic boarding form.

Dog and cat grooming requirements

Grooming is available for dogs and cats, but the clinic lists health and vaccine requirements before grooming appointments.

Pet type Listed grooming requirements Owner planning note
Dogs Annual wellness exam within the last 12 months, DHLPP/distemper vaccine, rabies vaccine, annual leptospirosis, bi-annual Bordetella, CIV, and annual negative fecal test. Confirm requirements before the appointment because missing vaccine or fecal-test records can delay grooming.
Cats Annual wellness exam within the last 12 months, FVRCP/distemper, rabies vaccine, and annual negative fecal test. Ask about cat-only grooming days and bring cats in a secure carrier.
Services Nail trim, brush-out, ear cleaning, teeth brushing, clean-up bath, and cologne are listed examples. Ask whether your pet’s coat condition, matting, anxiety, age, pain, or medical status requires a vet exam first.

Billing, estimates, insurance, and payment preparation

Veterinary costs vary by exam type, species, diagnostics, medication, sedation, surgery, dentistry, rehabilitation, boarding, grooming, and emergency referral needs.

Ask for estimates early

Before surgery, dentistry, rehabilitation plans, advanced diagnostics, hospitalization, boarding, or multi-visit care, ask for an itemized estimate and clarify which items are required today.

Pet insurance claims

Most pet insurance is reimbursement-based. Pay the clinic, request an itemized invoice and medical notes, then submit the claim to your insurer.

CareCredit check

CareCredit may appear as an accepted financing option through third-party listing pages for this location, but confirm directly with the clinic before relying on it.

Cost-control question

Ask: “Can you separate must-do items from optional items and explain what affects safety, diagnosis, pain control, or long-term outcome?”

Do not delay emergency care because of online cost estimates: For severe symptoms, call the clinic during open hours, contact an emergency hospital, or seek immediate veterinary attention.

Map, directions, parking, and safe arrival checklist

Plan your route to 289 Littleton Road and call ahead if your pet may need special handling, isolation, or urgent triage.

Countryside Veterinary Hospital
289 Littleton Road
Chelmsford, MA 01824
Main: 978-256-9555
Text: 978-689-2197

Use the map for route planning only. Call the clinic before entering if your pet has coughing, vomiting, diarrhea, suspected contagious illness, severe pain, a bite risk, or mobility problems.

Dogs

Use a secure leash and keep your dog close in the parking area and lobby. Tell the team if your dog is reactive, anxious, painful, coughing, or weak.

Cats

Use a latched carrier. Do not carry a cat loose because traffic, dogs, and lobby noise can trigger escape behavior.

Birds, reptiles, and small mammals

Ask for transport guidance. Exotic pets may need temperature control, low-noise handling, special carriers, habitat notes, or photos of enclosure setup.

Documents

Bring vaccine records, prior test results, insurance details, current medications, diet information, forms, and photos or videos that show the problem.

Official source checklist used for this guide

This article summarizes practical details from official Countryside Veterinary Hospital pages so pet owners can quickly find contact, appointment, emergency, service, forms, records, pharmacy, boarding, and arrival information.

Official page What it helps verify When to open it
Homepage Clinic overview, species served, full-service animal hospital summary, featured services, PetDesk note, phone, address, and listed hours. Open before calling, booking online, or checking service categories.
Contact page Phone, text, fax, address, email, service area, and office hours. Open when sending records, forms, or non-urgent paperwork.
Appointment page Appointment route, immediate-care phone guidance, address, phone, text, fax, email, and hours. Open for routine booking or call first if your pet is sick or injured.
Services page Cat and dog care, dog training, diagnostics, dental care, surgery, rehab, blood transfusions, canine reproduction, grooming, exotics, small mammal care, pharmacy, and emergency care. Open when deciding whether the clinic handles your pet’s need.
Emergency pet care page During-hours emergency instructions and after-hours referral to Westford Veterinary Emergency & Referral Center. Open when symptoms may require urgent veterinary care.
Veterinary team page Veterinarian names, roles, support-staff leads, and team overview. Open when requesting a specific veterinarian or reviewing team information.
Client forms page New client form, behavior forms, boarding consent forms, annual boarding contracts, dayboarding forms, and daycare packet. Open before a first visit, behavior consult, boarding, daycare, or grooming-related appointment.
Pet boarding page Boarding availability, boarding amenities, consent forms, general information, FAQs, and medical boarding route. Open before requesting boarding or confirming forms.
Boarding and daycare page Doggie daycare, boarding for cats, dogs and exotic pets, play groups, reservations, and daycare planning. Open before daycare reservations or boarding questions.
Online booking and app update 24/7 online appointment scheduling, PetDesk app uses, refill requests, vaccination records, and reminder features. Open when setting up digital access or scheduling outside phone hours.
Independent guide notice: USHospitalGuides.com is not Countryside Veterinary Hospital, not a veterinary provider, not an emergency service, and not a government agency. Use official clinic links or the clinic phone number for final decisions, appointments, pricing, records, prescriptions, and urgent instructions.

Important pet health and safety notice

This guide helps with contact, scheduling, location, forms, portal/app, records, billing preparation, boarding, grooming, and visit planning. It does not replace veterinary diagnosis or treatment.

Do not rely on online information for emergency triage. Breathing difficulty, poisoning, trauma, seizures, urinary blockage, heatstroke, severe pain, or sudden collapse needs immediate veterinary help.

Countryside Veterinary Hospital FAQs

These questions focus on address, phone, hours, appointments, emergency care, services, PetDesk, forms, boarding, grooming, and pharmacy/refill planning.

1. What is the address for Countryside Veterinary Hospital?
Countryside Veterinary Hospital is located at 289 Littleton Road, Chelmsford, MA 01824. Use this address for GPS, rideshare, records, boarding, grooming, and appointment planning.
2. What is the phone number for Countryside Veterinary Hospital?
The main clinic phone number is 978-256-9555. Use it for appointments, urgent same-day guidance, pharmacy, boarding, grooming, records, and general questions.
3. Does Countryside Veterinary Hospital have a text number?
Yes. The listed text number is 978-689-2197. Use texting for non-emergency communication when appropriate, but call for sick, injured, or urgent cases.
4. What are the listed office hours?
The listed hours are Monday through Thursday 7:00 am to 8:00 pm, Friday 7:00 am to 7:00 pm, Saturday 8:00 am to 4:00 pm, and Sunday 8:00 am to 2:00 pm. Confirm holiday hours before visiting.
5. How do I book an appointment?
You can call 978-256-9555, use the official appointment request page, or use the PetDesk app if you are an existing client. If your pet is sick or injured, call first instead of relying only on online booking.
6. Does Countryside Veterinary Hospital see emergencies?
The clinic says it is equipped to see certain veterinary emergencies during regular hours and asks owners to call first. For after-hours emergencies, it lists Westford Veterinary Emergency & Referral Center in Westford, MA at 978-577-6525.
7. What animals does Countryside Veterinary Hospital treat?
The clinic lists care for dogs, cats, birds, reptiles, amphibians, small mammals, and other exotics. Specific examples include non-venomous snakes, turtles, tortoises, bearded dragons, iguanas, chameleons, geckos, sugar gliders, small avians, fowl, guinea pigs, mice, rats, hamsters, gerbils, ferrets, hedgehogs, rabbits, and chinchillas.
8. What services are available at Countryside Veterinary Hospital?
Services include cat and dog care, dog training, diagnostics, dental care, surgical procedures, pet rehabilitation, blood transfusions, canine reproduction, dog and cat grooming, avian and exotic care, small mammal care, pharmacy and pet products, emergency pet care, boarding, and doggie daycare.
9. What is PetDesk used for at Countryside Veterinary Hospital?
PetDesk can help clients book appointments, receive reminders, order or request refills, view or share vaccination records, and manage recurring pet-care tasks. Use the email address the clinic has on file when signing up.
10. What forms should I complete before boarding, daycare, or a first visit?
The forms page includes a New Client Form, feline and canine behavior forms, feline, canine, and exotic boarding consent forms, annual boarding contracts, cat and dog dayboarding forms, and a Camp Countryside Doggie Daycare camper paperwork packet.