Cohen’s Children’s Hospital: Pediatric Care & Info

New Hyde Park pediatric hospital guide · Verified August 22, 2026

Cohen Children’s Medical Center: ER, Doctors, Appointments, Parking & Family Guide

Cohen Children’s Medical Center is Northwell Health’s dedicated children’s hospital at 269-01 76th Avenue, New Hyde Park, NY 11040. The hospital serves children from birth through young adulthood, ranging from routine pediatric evaluation to complex surgery, intensive care, trauma treatment and highly specialized pediatric medicine.

Cohen Children’s is part of Northwell Health and is academically affiliated with the Donald and Barbara Zucker School of Medicine at Hofstra/Northwell. New York State’s current trauma-center list designates Cohen Children’s as a Level I Pediatric Trauma Center.

This guide puts the information families usually need before, during and after a visit into one place: emergency care, appointment scheduling, current specialists, hospital units, parking, doctor fees and estimates, insurance, billing, financial assistance, MyNorthwell, records, family lodging and practical arrival information.

Northwell Health Birth through young adulthood Level I Pediatric Trauma Center 57-bed NICU in 2026 staffing plan 25-bed PICU in 2026 staffing plan MyNorthwell patient portal
Life-threatening emergency? Cohen Children’s has a dedicated pediatric Emergency Department providing around-the-clock emergency care. Call 911 when emergency transportation or immediate life-saving assistance is required.
Hospital address 269-01 76th Avenue

New Hyde Park, NY 11040

Main hospital phone 718-470-3000

General Cohen Children’s information.

Appointments 833-462-6436

833-GO-COHEN.

Appointment line hours Weekdays 8am–8pm

Weekends 9am–5pm; voicemail after hours.

Trauma designation Pediatric Level I

Current New York State designation.

MyNorthwell support 833-982-9100

Portal account and login assistance.

Start here: which Cohen Children’s service do you need?

New appointment
Call 833-GO-COHEN (833-462-6436). Scheduling representatives are available weekdays 8am–8pm and weekends 9am–5pm.
After appointment hours
Leave a voicemail at 833-GO-COHEN. Northwell states that a representative will return the call.
Pediatric emergency
Go to Cohen Children’s Medical Center at 269-01 76th Avenue and follow signs for the Pediatric Emergency Department. Call 911 for a life-threatening emergency.
Northwell ambulance
Call 833-259-2367.
MyNorthwell login problem
Call 833-982-9100 or email MyNorthwellSupport@northwell.edu.
Hospital bill
Pay through MyNorthwell or Pay as Guest. Northwell billing support is 888-214-4066.
Cannot afford bill
Call the Northwell Financial Assistance Unit at 800-995-5727.
Need complete records
Start with MyNorthwell for records already available electronically. For a formal release, use Northwell’s medical-record process or call the hospital at 718-470-3000 for the current Cohen HIM route.

Cohen Children’s Medical Center facts

Health system

Northwell Health

Hospital focus

Dedicated pediatric acute and quaternary care.

Opened

1983

Academic affiliation

Donald and Barbara Zucker School of Medicine at Hofstra/Northwell.

Patient ages

Birth through young adulthood, depending on program.

Service area

Long Island, Queens, Brooklyn, New York City and surrounding communities.

New York State’s 2026 clinical staffing plan describes Cohen Children’s as the largest provider of pediatric healthcare services in New York State and says it provides a full spectrum of care from routine assessment through complex surgeries and specialized treatment for serious illnesses.

The hospital emphasizes family-centered pediatric care, with pediatric physicians, nurses, pharmacists, respiratory therapists, social workers, child-life staff, rehabilitation specialists and other pediatric-trained team members working across its inpatient and procedural areas.

Cohen Children’s pediatric Emergency Department

Cohen Children’s operates a dedicated pediatric emergency environment rather than routing children through a general adult emergency room.

Emergency location 269-01 76th Avenue

New Hyde Park, NY 11040

Emergency availability 24 hours a day

Seven days a week for infants, children, adolescents and eligible young adults.

Trauma Level I Pediatric

New York State trauma designation.

Main hospital 718-470-3000

Use the main hospital when you need current campus routing.

What conditions can the pediatric ER manage?

The emergency team evaluates medical, surgical and traumatic pediatric emergencies. Depending on the child’s needs, the ED can coordinate:

  • Pediatric emergency medicine evaluation
  • Trauma resuscitation
  • Pediatric surgical consultation
  • Neurologic and neurosurgical evaluation
  • Orthopedic assessment
  • Laboratory testing
  • X-ray and advanced imaging
  • Ultrasound
  • Medication and IV treatment
  • Critical-care admission when needed
  • Pediatric psychiatric emergency evaluation
Why the Level I designation matters: a Level I pediatric trauma designation means the hospital maintains the personnel, surgical resources and systems needed to manage seriously injured children.

What happens after arrival?

Triage. A pediatric emergency nurse evaluates the child’s condition and determines urgency.
Registration. Bring the child’s identifying and insurance information if available; emergency evaluation is not delayed simply because paperwork is incomplete.
Pediatric clinical assessment. Children are seen according to medical urgency rather than strictly by arrival time.
Testing or specialist consultation. The ED can involve pediatric subspecialists and diagnostic services when needed.
Discharge, observation or admission. Children requiring inpatient monitoring can be admitted to the appropriate pediatric unit, PICU or other specialty service.
ER wait times and charges change continuously. This guide does not publish an unverified “current wait time” or one fixed emergency fee because neither accurately represents every child.

How to make a Cohen Children’s appointment

Appointment number 833-462-6436

833-GO-COHEN

Scheduling hours 8am–8pm weekdays

9am–5pm Saturdays and Sundays.

Call 833-GO-COHEN. Tell the representative what specialty or pediatric problem the appointment is for.
Have basic patient information ready. Keep the child’s date of birth, contact information and insurance card available.
Give the referring physician’s information. Complex specialty services may require medical records, imaging or a referral before the appointment can be finalized.
Confirm insurance authorization. A referral from a pediatrician and prior authorization from an insurer are not the same thing.
Ask which Cohen/Northwell location the doctor will be at. Many specialists practice in New Hyde Park plus satellite offices.
Ask for the next available doctor if timing matters most. This can be faster than waiting for one specific physician.
After-hours scheduling: Northwell allows callers to leave a voicemail after the scheduling center closes, and a representative will return the call.

What to ask the scheduler

  • Is the doctor accepting new patients?
  • What is the earliest available appointment?
  • Which location will the doctor be at?
  • Is a referral required?
  • Does the insurer need prior authorization?
  • Should outside imaging be uploaded or brought on a disc?
  • How early should the family arrive?
  • Is telehealth available for this type of visit?
  • Can the visit be placed on a cancellation list?

Cohen Children’s doctors and pediatric specialists

Cohen Children’s has hundreds of pediatric physicians and advanced-practice providers. A complete hospital-wide roster changes too frequently to reproduce safely. The names below highlight current or recently published specialty leadership and teams, while appointment timing should always be confirmed through live scheduling.

For the exact day and time a doctor is available: call 833-GO-COHEN and give the physician’s name. Northwell can confirm the doctor’s live clinic location and available appointment dates.
Pediatric Urology

Aseem Shukla, MD joined Cohen Children’s in 2026 as System Vice President/Chief of Pediatric Urology and Director of Pediatric Global Services.

Other current pediatric-urology physicians publicly associated with the team include:

  • Lane S. Palmer, MD
  • Corey Weinstein, MD

A new Pediatric Orthopedic Surgery and Urology outpatient facility opened at 1111 Marcus Avenue, Lake Success in 2026. It includes exam rooms, urodynamics, point-of-care ultrasound, biofeedback and procedure rooms.

Appointment timing: 833-462-6436.

Pediatric Surgery

Jose M. Prince, MD, FACS, FAAP serves in senior pediatric surgical leadership at Cohen Children’s/Northwell.

Aaron M. Lipskar, MD, FACS, FAAP is also a senior pediatric surgeon associated with Cohen Children’s.

The surgery program treats conditions ranging from common pediatric surgical problems to complex congenital, thoracic and minimally invasive cases.

Scheduling: 833-GO-COHEN.

Pediatric Neurosurgery

Mark A. Mittler, MD, FAANS, FACS, FAAP is a long-standing Cohen Children’s pediatric neurosurgeon and current pediatric neurosurgical leader within Northwell.

Pediatric neurosurgery cares for brain tumors, hydrocephalus, congenital abnormalities, epilepsy-related surgical conditions, traumatic injuries and other complex neurologic disorders.

Scheduling: 833-GO-COHEN.

Pediatric Neurology

Current Cohen Children’s neurology physicians include specialists such as:

  • Shefali Karkare, MD
  • Sanjeev V. Kothare, MD
  • Robin Varughese, MD

Neurology services include epilepsy, seizure disorders, neuromuscular disease, sleep-related neurological care, headaches, movement disorders and complex childhood neurologic conditions.

Scheduling: 833-462-6436.

Pediatric Gastroenterology

Recent Cohen Children’s pediatric GI program materials identify Joel Rosh, MD in divisional leadership, with Toba Weinstein, MD and Julie Gallagher, MD in fellowship/program leadership.

Published team members include:

  • Joel Rosh, MD
  • Samuel Bitton, MD
  • Kate Buzzi, MD
  • Johanna Ferreira, MD
  • Julie Gallagher, MD
  • Cindy Haller, MD
  • Shifra Koyfman, MD
  • Ying Lu, MD
  • Jennifer Mait-Kaufman, MD
  • James Markowitz, MD
  • Benjamin Sahn, MD
  • Shari Sheflin, DO
  • Toni Webster, DO
  • Toba Weinstein, MD

A commonly published Pediatric Gastroenterology practice location is 1991 Marcus Avenue, Suite M100, Lake Success, NY 11042. Published contact: 516-472-3650.

Physician rosters change. Confirm that a named GI physician is still practicing at the location you want before traveling.
Pediatric Cardiology & Heart Center

Cohen Children’s Heart Center provides cardiology, cardiothoracic surgery, cardiac intensive care, cardiac anesthesia, echocardiography, cardiac MRI/CT, electrophysiology, catheterization, heart-failure and cardiomyopathy services.

Neil K. Worrall, MD, MA serves in pediatric cardiothoracic surgical leadership. Konstantin Averin, MD, MSc, FSCAI has served as Director of the Pediatric Cardiac Catheterization Laboratory.

Because Northwell was actively recruiting new pediatric cardiology system leadership in 2026, older webpages naming a previous cardiology chief can be outdated. Confirm current cardiology leadership and doctor availability when booking.

Scheduling: 833-GO-COHEN.

Hematology, Oncology & Stem Cell Transplant

Current or recently published Cohen/Northwell pediatric hematology-oncology leadership includes physicians such as:

  • Jeffrey Lipton, MD, PhD
  • Kenan Onel, MD, PhD
  • Johnson Liu, MD

Programs include pediatric blood disorders, childhood cancers, stem-cell transplantation and hereditary/familial cancer-risk evaluation.

Scheduling: 833-462-6436.

Pediatric Infectious Diseases

Sunil Sood, MBBS, DCH, MD is a long-standing Cohen Children’s infectious-disease physician and has served in divisional leadership.

The service evaluates serious and complicated infections, unusual infections, immune-related infectious problems and children requiring specialist infectious disease consultation.

Scheduling: 833-GO-COHEN.

Why there is no fake Monday–Friday doctor timetable here: specialists may rotate between hospital service, surgery, procedures, research, Lake Success and other Northwell offices. Publishing an unverified permanent weekday schedule would mislead families. The live Cohen scheduler is the correct source for a physician’s actual next clinic date.

Pediatric services available at Cohen Children’s

Emergency Medicine

24/7 pediatric emergency and trauma evaluation.

Level I Trauma

Advanced care for seriously injured children.

Cardiology

Congenital heart, electrophysiology, imaging and cardiac catheterization.

Cardiothoracic Surgery

Complex pediatric heart surgery and perioperative care.

Hematology & Oncology

Blood disorders, childhood cancer and transplant programs.

Neurology

Epilepsy, neuromuscular, headache and complex neurologic care.

Neurosurgery

Pediatric brain and spine surgery.

Gastroenterology

GI, liver, nutrition, IBD and digestive disorders.

Pediatric Surgery

General, thoracic and minimally invasive pediatric procedures.

Orthopedics

Fractures, spine, limb, sports and pediatric musculoskeletal surgery.

Urology

Congenital and acquired urinary/genitourinary conditions.

Nephrology

Kidney disease, dialysis-related care and kidney transplantation.

Pulmonology

Asthma, chronic lung disease and complex respiratory disorders.

NICU

Critical care for premature and medically complex newborns.

PICU

Intensive care for critically ill and injured children.

Behavioral Health

Pediatric psychiatric and behavioral-health evaluation.

Radiology

MRI, CT, X-ray, ultrasound and pediatric imaging.

Rehabilitation

Physical, occupational and speech-related rehabilitation.

Child Life

Developmentally appropriate support for children and families.

Pharmacy

Pediatric clinical-pharmacy support across hospital units.

Social Work

Family, discharge, financial and psychosocial support.

2026 Cohen Children’s inpatient units and capacities

New York State’s 2026 hospital staffing plan provides unusually useful current information about several inpatient units.

Unit 2026 staffing-plan capacity What it supports
NICU 57 beds Critically ill, premature and medically complex newborns.
PICU 25 beds Critically ill and injured pediatric patients.
Pavilion 3 25 beds Acute inpatient pediatric care.
Med 3 22 beds Medical inpatient pediatric care.
3 Central 18 beds Acute inpatient care.
Med 4 18 beds Medical inpatient pediatric care.
2 Central 12 beds Specialized acute pediatric care.
Neurosciences 10 beds Specialized neurologic/neurosurgical inpatient care.

The same 2026 staffing plan documents active Cohen Children’s procedural areas including GI/endoscopy, MRI, phlebotomy, cardiac catheterization and an infusion clinic.

MRI, imaging, laboratory and diagnostic services

Cohen Children’s provides pediatric diagnostic testing on-site so many children do not have to be sent to an adult hospital for routine and advanced imaging.

MRI

The 2026 staffing plan includes a dedicated Cohen Children’s MRI procedural area. Pediatric imaging teams can coordinate sedation/anesthesia when clinically required.

Cardiac catheterization

A dedicated pediatric cardiac cath lab supports diagnostic and interventional heart procedures.

GI / Endoscopy

Dedicated pediatric GI/endoscopy staffing is documented in the current state hospital plan.

Infusion

Cohen maintains a dedicated infusion clinic for patients requiring eligible outpatient infusion treatment.

Children’s Medical Fund Center for Diagnostic Studies

The hospital developed a dedicated pediatric diagnostic suite offering advanced imaging/testing such as MRI, CT, radiography and ultrasound. Because published department hours from older announcements may no longer reflect the current 2026 schedule, confirm the exact test time when the study is booked.

Preparation matters: MRI, CT and some procedures may require fasting, medication instructions or sedation. Follow the instructions for the exact study rather than general internet preparation advice.

Cohen Children’s doctor fees, emergency fees and cost estimates

Northwell does not publish one universal “Cohen Children’s consultation fee.” The amount a family owes can differ significantly based on:

  • Specialty
  • New-patient vs. follow-up visit
  • Hospital-based vs. office-based care
  • Laboratory tests
  • Imaging
  • Procedures
  • Professional physician charges
  • Insurance contract
  • Copay
  • Deductible
  • Coinsurance

Emergency room fee

There is no single flat emergency fee that accurately predicts every Cohen Children’s ED visit. The total can change according to the child’s emergency evaluation, diagnostic testing, medication, procedures, specialist consultations and whether admission is required.

How to get a better cost estimate

Ask the department for the procedure or service name.
Ask for a CPT/procedure code when available. This can make an insurance estimate more precise.
Use Northwell’s Personal Expense Calculator. This is more useful than a generic national price estimate.
Call the insurance company. Verify network status, deductible, copay and coinsurance.
Ask whether physician and hospital charges are both included.
A healthcare estimate is not a guarantee of the final bill. Additional medically necessary services can change the total.

Does Cohen Children’s accept your insurance?

Cohen Children’s/Northwell works with many commercial and government insurance plans, but network participation can vary by:

  • The exact insurance product
  • The physician
  • The Northwell facility
  • The specialty
  • The procedure or service
  • Referral and prior-authorization requirements
Do not rely only on the insurer’s brand name. For example, one product from an insurance company can be in network while another product from that same insurer is not.

Best verification process

  1. Get the exact Cohen physician and location.
  2. Call the number on the child’s insurance card.
  3. Ask whether both the physician and facility are in network.
  4. Ask whether a referral is required.
  5. Ask whether prior authorization is required.
  6. Record the insurer representative’s confirmation/reference number.

Northwell billing and Cohen Children’s bill payment

Northwell billing support 888-214-4066

Use for billing/account questions.

Financial assistance 800-995-5727

For families who cannot afford eligible medical bills.

Pay without logging in

Northwell’s Pay as Guest tool allows payment without creating a MyNorthwell account. The Guarantor ID is printed near the top of the first page of the bill, below the patient-responsibility and due-date information.

Why use MyNorthwell for billing?

A signed-in MyNorthwell account can provide additional billing tools such as:

  • Saved card or bank-account payment methods
  • Viewing payment history
  • Reviewing eligible balances
  • Creating a payment plan for eligible bills

Financial assistance for Cohen Children’s bills

Cohen Children’s is included in Northwell Health’s Financial Assistance Program. Assistance is intended for eligible patients who are uninsured, underinsured or unable to pay all or part of eligible emergency or medically necessary hospital care.

Current Northwell policy framework: eligible New York patients with family income at or below 200% of the Federal Poverty Guidelines may qualify for free eligible hospital or hospital-clinic care. Income between 201% and 500% FPG may qualify for partial financial assistance.

Federal Poverty Guideline dollar amounts change every year, so this article intentionally does not copy an old 2024 income table into a 2026 hospital guide. Northwell’s financial counselor can apply the current annual limits to the household.

Financial Assistance Unit 800-995-5727
Walk-in office Northwell Health Financial Assistance Unit
2 Huntington Quadrangle, Suite 4S01
Melville, NY 11747-9001
Mail Northwell Health Financial Assistance Unit
PO Box 9001
Melville, NY 11747-9001

How to apply

  • Apply through Northwell’s Financial Assistance Program.
  • Request an application at hospital registration or the Emergency Department.
  • Call 800-995-5727 and ask for a financial counselor.
  • Submit required household-income and family-size documentation.
  • If an application is incomplete, provide the missing documents requested by Northwell.

Northwell encourages hospital patients to apply as soon as possible, but its published assistance materials state that an application can still be submitted after treatment.

MyNorthwell patient portal for Cohen Children’s

Cohen Children’s uses MyNorthwell, Northwell Health’s Epic MyChart patient portal.

Test results

Most results become visible when available, sometimes before the provider has reviewed them.

Appointments

View past/upcoming appointments and use eligible scheduling functions.

Messages

Send non-urgent secure messages to participating care teams.

Prescription refills

Request refills for eligible refillable medications.

Medical records

View available chart information and linked records.

Billing

Pay eligible bills, view payment history and access eligible payment plans.

MyNorthwell support 833-982-9100
Email MyNorthwellSupport@northwell.edu
Portal cost Free
Self-signup processing May take up to one week when manual verification is required.

Forgot username or password?

Use Forgot login information? on the MyNorthwell sign-in screen. Username recovery can send the username to an email address already on file. If online recovery fails, call 833-982-9100.

Provider messages

Northwell says MyNorthwell provider messages generally receive a response within one to three business days.

Do not send urgent symptoms through MyNorthwell. Messages are not monitored as an emergency service.

Parent/caregiver proxy access

MyNorthwell supports proxy access so an eligible adult can manage another patient’s healthcare information. The proxy must be at least 18. Each adult should use their own MyNorthwell account rather than sharing usernames and passwords.

How to get Cohen Children’s medical records

For records already visible online

Start with MyNorthwell. It can provide available results, medications, visits and other electronic health information without waiting for a paper-record request.

For a complete formal copy

Identify exactly what is needed. Specify dates, specialty, inpatient stay, procedure, laboratory testing or imaging.
Use Northwell’s formal medical-record authorization process. Parent/guardian identity and legal authority may need to be verified.
For imaging, specify that actual images are needed. A radiology report and the underlying image files are different requests.
If you cannot locate the current Cohen release channel, call 718-470-3000. Ask for Health Information Management / Release of Information.
This article does not publish an unverified Cohen-specific medical-record fee or turnaround time. Costs and processing rules depend on the request and applicable New York law.

Where to park at Cohen Children’s Medical Center

Cohen Children’s sits within the Northwell Long Island Jewish Medical Center campus near the Queens/Nassau border. Follow Cohen Children’s and patient/visitor signs rather than parking at the first adult-hospital entrance you see.

For a scheduled pediatric visit

Use 269-01 76th Avenue as the hospital destination.
Follow signs for Cohen Children’s / visitor parking. The campus has patient and visitor parking areas serving Cohen and nearby Northwell facilities.
Check the appointment location before leaving the vehicle. Some Cohen physicians see patients in nearby Marcus Avenue offices rather than inside the inpatient hospital.
Allow extra time. This is a large multi-building medical campus.

Emergency Department arrival

Follow the dedicated Pediatric Emergency Department signs and use the emergency drop-off/parking route indicated on campus. Do not use an ambulance-only area as long-term visitor parking.

Valet

Valet service has been available at Cohen Children’s/LIJ campus entrances. Because current valet and garage prices are not consistently published on the hospital’s current public pages, confirm the posted price when you arrive rather than relying on an old online rate.

Why no guessed parking fee is shown: parking prices can change faster than clinical information. Publishing an old garage or valet rate would be less useful than clearly telling families where to park and to check the currently posted rate.

Visiting a child at Cohen Children’s

Cohen Children’s uses family-centered pediatric care, but visitor rules can vary by inpatient unit, age, infection-control conditions and clinical circumstances.

Before coming to the hospital

  • Confirm the child’s unit and room with the parent/legal guardian.
  • Ask whether the unit currently allows sibling visitors.
  • Bring government-issued photo identification if you are an adult visitor.
  • Do not visit while sick with fever, cough, vomiting or another contagious illness.
  • Check NICU/PICU rules separately from general medical floors.
  • Ask before bringing food, flowers, balloons or large gifts.
Current fixed visiting hours were not reliably published on the accessible Cohen Children’s pages checked for this guide. Rather than inventing an 8am–8pm or similar schedule, call 718-470-3000 and ask for the current policy for the child’s exact unit.

Parents staying with hospitalized children

Cohen Children’s inpatient design emphasizes keeping families close to children, and many pediatric rooms and family areas are built with parents/caregivers in mind. Overnight arrangements can still depend on the unit and the child’s clinical situation.

Family services inside Cohen Children’s

Child Life

Child Life specialists help children understand and cope with tests, procedures, hospitalization and unfamiliar medical experiences using age-appropriate support.

Play & activity spaces

Family-centered pediatric areas include play and activity resources for hospitalized children when clinically appropriate.

Aiden’s Star Fish Lounge

This family-oriented area supports visitors and families with check-in/navigation assistance and a more child-friendly hospital experience.

Comfort Cart

Volunteers help distribute practical necessities and comfort items to inpatient families.

Pet therapy

Cohen Children’s has offered pet-therapy programming for eligible patients when hospital and clinical rules allow.

Social work / case management

Current staffing documents show social-service/case-management support across many inpatient areas.

Ronald McDonald House near Cohen Children’s

Ronald McDonald House — New Hyde Park

267-07 76th Avenue
New Hyde Park, NY 11040

The house is immediately adjacent to the Cohen Children’s/LIJ medical campus and is designed to help eligible families remain near a child receiving hospital care.

Staying at Ronald McDonald House is not the same as booking a normal hotel room. Eligibility, referral requirements and room availability apply. Ask the child’s social worker or care team about current lodging options as early as possible.

Accessibility, language help and special assistance

Northwell provides accessibility accommodations and language assistance across its hospitals. Tell the scheduling representative about access needs before arriving whenever possible.

Ask in advance about:

  • Wheelchair assistance
  • Accessible parking/drop-off
  • American Sign Language interpretation
  • Spoken-language interpretation
  • Visual or hearing accommodations
  • Service animal requirements
  • Special communication needs
  • Sensory/developmental accommodations

For an appointment, call 833-GO-COHEN and tell the representative what accommodation the child or caregiver requires.

Cohen Children’s Medical Center Google map

Main hospital: Cohen Children’s Medical Center, 269-01 76th Avenue, New Hyde Park, NY 11040. This medical campus sits near the Queens–Nassau border, so GPS/address listings may sometimes identify the area as Queens or New Hyde Park.

Cohen Children’s important phone numbers

Need Contact Best use
Main hospital 718-470-3000 General Cohen Children’s information and department routing.
Appointments 833-462-6436 833-GO-COHEN; weekdays 8am–8pm, weekends 9am–5pm.
Northwell ambulance 833-259-2367 Northwell ambulance service.
Life-threatening emergency 911 Emergency response/transport.
Pediatric GI published practice 516-472-3650 Lake Success pediatric Gastroenterology practice.
MyNorthwell Support 833-982-9100 Portal signup, login, account recovery and technical issues.
Northwell Billing 888-214-4066 Billing/account assistance.
Financial Assistance 800-995-5727 Free/discounted eligible care and financial-counselor support.

Before you leave home: Cohen Children’s checklist

  • Confirm the exact doctor and specialty.
  • Confirm whether the appointment is at the main hospital or an outpatient office.
  • Save 833-GO-COHEN and the specialty number.
  • Bring a photo ID for the responsible adult.
  • Bring the child’s insurance card.
  • Bring referral paperwork if requested.
  • Confirm insurance prior authorization.
  • Bring current medication and allergy information.
  • Bring requested outside records, imaging or lab results.
  • Ask about fasting instructions before MRI, surgery or procedures.
  • Allow extra time for a large medical campus and parking.
  • Request an interpreter or accessibility accommodation in advance.
  • Check MyNorthwell for appointment changes before leaving home.
  • For expensive planned treatment, use Northwell’s price-estimate tools first.

Cohen Children’s Hospital FAQs

1. Where is Cohen Children’s Medical Center?
Cohen Children’s Medical Center is at 269-01 76th Avenue, New Hyde Park, NY 11040. It is on Northwell’s Long Island Jewish Medical Center campus near the Queens and Nassau County border.
2. Is the Cohen Children’s Emergency Department open 24 hours?
Yes. Cohen Children’s provides around-the-clock pediatric emergency care. The hospital is also designated by New York State as a Level I Pediatric Trauma Center. Call 911 for a life-threatening emergency requiring immediate emergency response.
3. What number do I call for a Cohen Children’s appointment?
Call 833-GO-COHEN, or 833-462-6436. Representatives are currently available weekdays from 8am to 8pm and weekends from 9am to 5pm. You can leave a voicemail after hours.
4. How can I find which days a Cohen Children’s doctor is available?
Call 833-GO-COHEN and provide the doctor’s name. Many Cohen specialists rotate among inpatient service, surgery and satellite offices, so a permanent weekday timetable would not reliably show current availability.
5. How much is a doctor appointment at Cohen Children’s?
There is no single hospital-wide consultation fee. The patient’s responsibility depends on specialty, visit type, tests, procedures, insurance network, copay, deductible and coinsurance. Use Northwell’s Personal Expense Calculator and verify coverage with the insurer before planned care.
6. How much does the Cohen Children’s emergency room cost?
There is no universal flat ER charge. Emergency cost depends on the physician evaluation, hospital services, testing, imaging, medications, procedures, specialists and whether hospital admission is required. Emergency care should not be delayed for a price estimate.
7. Does Cohen Children’s offer financial assistance?
Yes. Cohen Children’s participates in Northwell’s Financial Assistance Program. Eligible New York patients at or below 200% of the Federal Poverty Guidelines may qualify for free eligible hospital care, while patients between 201% and 500% FPG may qualify for partial assistance. Call 800-995-5727.
8. What patient portal does Cohen Children’s use?
Cohen Children’s uses MyNorthwell, Northwell Health’s Epic MyChart portal. It supports eligible test results, appointments, messages, refill requests, health records and billing. Portal support is 833-982-9100.
9. Where should I park at Cohen Children’s?
Follow Cohen Children’s patient/visitor parking signs on the Northwell Long Island Jewish Medical Center campus. Emergency patients should follow Pediatric Emergency Department signs. Parking and valet prices can change, so confirm the posted current rate rather than relying on an old online price.
10. How do I get medical records from Cohen Children’s?
Check MyNorthwell first for information already available electronically. For a complete formal record or release to another provider, use Northwell’s medical-record authorization process. If you need the current Cohen Health Information Management contact route, call the hospital at 718-470-3000.

Official and government sources used for this guide

The useful facts have been summarized directly in this article. The links below remain for actions that need to be completed with Northwell or for primary-source verification.