Children’s Hospital St. Paul address, phone, ER access, pediatric care, appointments, records, parking, billing, and visitor information
Children’s Hospital St. Paul commonly refers to Children’s Minnesota – St. Paul Hospital, located at 345 North Smith Avenue, St. Paul, MN 55102. The main hospital phone number is 651-220-6000.
This guide helps parents and caregivers find the St. Paul campus, choose ER vs scheduled care, prepare for appointments, use MyChildren’s or MyChart updates, request medical records, understand parking, check billing and financial counseling, and review visitor rules before arrival.
A pediatric hospital campus serving St. Paul, the Twin Cities, Minnesota, and the Upper Midwest.
St. Paul, MN 55102.
Use for hospital routing, departments, patient-location questions, and general St. Paul campus help.
Emergency department drop-off and pick-up is located on Smith Avenue.
Use the ER number for emergency-department routing. Call 911 for life-threatening symptoms.
Children’s Minnesota lists the St. Paul pediatric emergency department as open every day, all day.
About Children’s Minnesota – St. Paul Hospital
A practical overview for families searching for pediatric hospital care in St. Paul and the east Twin Cities metro.
Children’s Minnesota – St. Paul Hospital is a pediatric hospital campus on the western edge of downtown St. Paul. The campus includes the hospital, Peter J. King Pediatric Emergency Department, Garden View Medical Building, specialty-care access, primary care, family resources, parking ramps, and nearby Mother Baby Center services.
Children’s Minnesota describes its hospitals in Minneapolis and St. Paul as hospitals just for kids, serving children from before birth to young adulthood. Its systemwide services include emergency care, critical care, surgeries, rehabilitation, pain and palliative care, music therapy, pet therapy, primary care, and specialty care.
Start here: what do you need from Children’s Hospital St. Paul?
The right phone number, entrance, and preparation steps depend on whether your child needs emergency care, a specialist, primary care, surgery, records, billing help, or campus directions.
| Your need | Best starting point | What to confirm |
|---|---|---|
| Life-threatening emergency | Call 911 or go to the nearest emergency department. | Do not wait for a callback, web form, appointment scheduler, or online wait-time estimate. |
| Pediatric ER in St. Paul | Peter J. King Pediatric Emergency Department, 345 North Smith Avenue. | Smith Avenue drop-off, medications, allergies, symptoms, recent records, and insurance card. |
| Specialist appointment | Children’s Minnesota appointment request or specialty clinic. | Referral, insurance authorization, records, imaging, test results, and exact campus building. |
| Primary care in St. Paul | Children’s Minnesota Primary Care Clinic – St. Paul. | Clinic hours, appointment availability, well-child visit, vaccine, sick visit, or newborn-care needs. |
| Surgery or procedure visit | Pre-registration, surgery instructions, and St. Paul campus parking guidance. | Arrival time, fasting rules, medication instructions, parking ramp, check-in desk, and post-op plan. |
| Medical records | MyChildren’s, MyChart transition instructions, or Health Information Management. | Release form, parent/guardian authority, dates of service, records needed, and delivery method. |
| Billing or financial help | Billing and financial matters or financial counseling. | Insurance card, account number, estimate request, payment plan, Medical Assistance, financial assistance, or price transparency need. |
Official Children’s Hospital St. Paul links and what to do after each opens
Use these official Children’s Minnesota pages before relying on third-party hospital listings, outdated phone numbers, or generic map snippets.
Children’s Minnesota – St. Paul Hospital
Open official St. Paul campus page
- Confirm the hospital address, main phone, emergency drop-off, specialty center, primary care clinic, and Mother Baby Center links.
- Review parking ramps, valet hours, discounted parking, security escort, and map details before arrival.
- Use the official page again on the day of travel because parking and campus instructions can change.
Pediatric emergency care locations
- Scroll to the St. Paul section for Peter J. King Pediatric Emergency Department.
- Check the ER phone, 24/7 status, Smith Avenue directions, parking, and wait-time caution.
- Call 911 right away for life-threatening symptoms.
Getting to Children’s Minnesota hospitals
- Confirm the St. Paul hospital address and main phone.
- Use directions and parking links before leaving home.
- Share exact campus instructions with anyone bringing the child to the hospital.
Request an appointment
Open provider and appointment search
- Search by specialty, provider, location, or condition.
- Ask whether your child needs a pediatrician referral, insurance authorization, or outside records.
- Use emergency care instead of appointment request for danger signs.
Preparing for your visit
- Review parking, tours, pre-registration, and arrival guidance.
- Children’s Minnesota recommends arriving about 15 minutes before scheduled appointments.
- For surgery or special diagnostics, follow the specific pre-registration and arrival instructions from the care team.
Medical records
Open medical-records copy page
- Use the digital or PDF release-of-information form when copies are needed.
- Specify discharge summary, ER record, operative report, diagnostic test results, immunizations, or clinic visit information.
- Request records from outside facilities directly from those original facilities.
Billing and financial matters
- Review insurance, referrals, authorizations, co-pays, online bill pay, and financial counseling resources.
- Call financial counseling if uninsured, underinsured, or needing Medical Assistance or financial-assistance guidance.
- Use price transparency resources before scheduled care when possible.
Visiting standards
- Check current parent/legal guardian access, visitor hours, masking, wellness screening, and bedside limits.
- Review child visitor age rules before bringing siblings.
- Ask the unit for stricter rules in PICU, neonatal, isolation, behavioral health, surgery, or high-risk areas.
Children’s Hospital St. Paul contact directory
Use the main hospital phone for routing. Use department-specific contacts for ER, primary care, financial counseling, records, parking, and concerns.
| Department or need | Phone / address | Use it for |
|---|---|---|
| St. Paul hospital main number | 651-220-6000 345 North Smith Avenue, St. Paul, MN 55102 |
Hospital routing, departments, patient-location questions, directions, and general campus help. |
| St. Paul pediatric ER | 651-220-6911 Peter J. King Pediatric Emergency Department |
Emergency department routing. Call 911 for life-threatening symptoms. |
| St. Paul Primary Care Clinic | 651-220-6700 347 N. Smith Avenue, Suite 302 |
Well-child visits, sick visits, vaccines, newborn care, routine pediatric concerns, and primary-care scheduling. |
| Campus services / parking | 651-241-7275 | St. Paul parking, campus access, ramp questions, and related campus-service help. |
| Security escort | 612-813-7777 | 24-hour escort between hospital and parking facilities. |
| Family relations liaison | 612-813-7393 | Family concerns, questions, complaint routing, or help when you need support being heard. |
| Health Information Management | 612-813-6216 | Medical-record copies, amendments, release forms, and records-access questions. |
| Financial counseling | 612-813-6432 | Insurance programs, Medical Assistance, TEFRA, financial assistance, billing support, and payment concerns. |
| Price estimates | 952-992-5627 | Procedure or visit cost estimates before scheduled care. |
Emergency and urgent pediatric care at Children’s Minnesota St. Paul
The St. Paul emergency department is pediatric-focused. Still, the closest ER or 911 is the correct choice when a child is unstable.
Call 911 now
Call 911 for severe breathing trouble, blue lips, unresponsiveness, seizure with emergency features, major trauma, severe allergic reaction, severe bleeding, suspected poisoning, or sudden severe symptoms.
Use the St. Paul ER
Use the pediatric ER for urgent child injuries or illness when emergency evaluation is appropriate and St. Paul is the right location for your family.
Expect triage
Children’s Minnesota says ER patients are assessed as they arrive and seen based on urgency, so a child arriving later may be seen first if their condition is more urgent.
Bring key details
Bring medication list, allergies, recent discharge paperwork, specialist names, immunizations, insurance card, and any urgent-care or clinic notes when safe to do so.
Appointments, referrals, pre-registration, and preparing for a St. Paul visit
Non-emergency pediatric care works best when records, referrals, insurance, and directions are ready before arrival.
Pediatric services and care areas at Children’s Minnesota St. Paul
Children’s Minnesota St. Paul is part of a pediatric system with hospital care, emergency care, specialty care, primary care, surgery, imaging, family support, and child-focused services.
| Care area | What it may include | Family tip |
|---|---|---|
| Emergency care | Pediatric emergency evaluation, triage, urgent injury/illness care, sedation/anesthesiology availability, orthopedic coverage, and specialist access. | Use 911 for life-threatening emergencies; use the Smith Avenue ER drop-off when going to the St. Paul pediatric ER. |
| Inpatient hospital care | Admission, nursing care, medical teams, procedures, labs, imaging, medications, family support, discharge planning, and follow-up instructions. | Ask who is coordinating the care plan, discharge instructions, medication changes, and follow-up appointments. |
| Critical care | Higher-acuity pediatric monitoring and treatment when a child is seriously ill or needs advanced support. | Ask about rounds, family updates, visitor rules, equipment, and what changes would trigger transfer or escalation. |
| Surgery and procedures | Pediatric surgery, anesthesia, pre-surgery tours, pre-registration, recovery, pain control, and discharge planning. | Confirm fasting instructions, medication holds, arrival time, parking ramp, and where to check in. |
| Specialty clinics | Pediatric specialty care through Children’s Minnesota’s broader specialty network and St. Paul campus buildings. | Check whether the appointment is in the hospital, Garden View Medical Building, Ritchie Medical Plaza, or another location. |
| Primary care | Well-child visits, sick visits, vaccines, newborn care, preventive care, growth/development checks, and routine pediatric questions. | Call the St. Paul primary care clinic or use appointment tools for routine pediatric care. |
| Family support | Welcome Center, Family Resource Center, interpreter services, child life, music therapy, social work, spiritual care, play spaces, lodging help, and family relations. | Ask the care team early if you need interpreter help, lodging help, financial counseling, school support, or emotional support. |
St. Paul campus locations: hospital, ER, specialty center, primary care, and Mother Baby Center
“Children’s Hospital St. Paul” can refer to several nearby Children’s Minnesota and partner locations. Check your appointment reminder before leaving.
Children’s Minnesota – St. Paul Hospital
345 North Smith Avenue
St. Paul, MN 55102
Main phone: 651-220-6000
Peter J. King Pediatric Emergency Department
345 North Smith Avenue
St. Paul, MN 55102
ER phone: 651-220-6911
Open 24/7.
Children’s Minnesota Specialty Center
Garden View Medical Building
347 Smith Avenue North
St. Paul, MN 55102
Primary Care Clinic – St. Paul
Gardenview Tower, 3rd Floor
347 N. Smith Avenue, Suite 302
Saint Paul, MN 55102
Phone: 651-220-6700
The Mother Baby Center
At United and Children’s Minnesota
345 Smith Avenue North
St. Paul, MN 55102
Phone: 651-241-6290
Ritchie / nearby specialty access
Some appointments may reference Ritchie Medical Plaza or nearby campus buildings. Confirm building, floor, suite, parking ramp, and arrival instructions before the visit.
MyChildren’s, MyChart transition, and online records access
Children’s Minnesota has used MyChildren’s for online medical-record access and is moving online health records to MyChart in 2026.
How to request medical records from Children’s Hospital St. Paul
Medical-record requests should go through Children’s Minnesota’s Health Information Management process, MyChildren’s/MyChart instructions, or the release-of-information form.
| Record need | Best route | Have this ready |
|---|---|---|
| Discharge summary | MyChildren’s/MyChart access or medical-records release form. | Child’s name, date of birth, hospital stay dates, parent/guardian identity, and delivery method. |
| Emergency Department record | Health Information Management request. | ER visit date, symptoms or visit reason, child identity, and where the record should be sent. |
| Operative report | Medical-records request or surgeon’s office instructions. | Procedure date, surgeon name, receiving provider, and whether anesthesia records are also needed. |
| Diagnostic test results | Portal or records request. | Test type, date, ordering provider, and whether images, reports, or both are needed. |
| Immunization records | Portal, primary care clinic, or records request. | School, daycare, camp, sports, immigration, or transfer deadline. |
| Clinic visit information | Portal, clinic office, or release-of-information form. | Clinic name, visit date, provider name, and requested record type. |
| Correction or amendment | Children’s Minnesota medical-record amendment process. | Written explanation, specific record entry, supporting details, and parent/legal guardian authority. |
Billing, insurance, financial counseling, and price estimates
Hospital bills and insurance rules can be complex. Confirm coverage before scheduled care and call financial counseling early if cost is a concern.
| Billing question | Who to contact | What to ask |
|---|---|---|
| Is Children’s Minnesota in-network? | Your insurance plan and Children’s Minnesota billing resources. | Confirm hospital, physician, specialist, anesthesia, radiology, lab, emergency, and clinic coverage separately when possible. |
| Do I need a referral or authorization? | Insurance plan, referring provider, and Children’s Minnesota clinic. | Referral, prior authorization, diagnosis code, service location, specialist name, and deadline. |
| What will a scheduled visit cost? | Children’s Minnesota price-estimate support at 952-992-5627. | Estimated facility charge, professional charge, deductible, coinsurance, self-pay amount, and insurance-specific estimate. |
| What if my child is uninsured? | Financial counseling at 612-813-6432. | Medical Assistance, TEFRA, Children’s Minnesota financial assistance, discounts, payment plan, and application documents. |
| Can I set up a payment plan? | Customer service number on the billing statement or billing support. | Payment plan, balance, account number, online payment, refund, and itemized statement. |
| Can I get financial assistance? | Financial counseling and financial assistance resources. | Eligibility, income documents, household size, application form, discount level, and covered services. |
Parking, valet, security escort, and St. Paul campus navigation
Parking can be confusing because the St. Paul campus includes several ramps and nearby buildings. Check the official page on the day of your visit.
| Parking topic | Current official guidance to check | Family tip |
|---|---|---|
| Parking rates | Rates are posted at the parking entrance and are subject to change. Children’s Minnesota lists rates that apply 24/7. | Check the ramp sign and official page before assuming a total cost. |
| Discount sticker | Discounted parking stickers are available for patient families and visitors through Welcome Center staff. | Ask for the sticker before leaving the hospital, not after you are already at the exit gate. |
| Emergency department valet | The St. Paul campus page lists ER valet hours near the main Children’s Minnesota hospital entrance. | If valet is closed, use the closest available ramp and ask the Welcome Center or security for help. |
| Campus services | Children’s Minnesota lists campus services at 651-241-7275. | Call for parking or campus-navigation questions that are not medical emergencies. |
| Public transit | Use Metro Transit for current routes, stops, schedules, and fares. | Confirm route timing before relying on transit for a scheduled appointment. |
Family support, Welcome Centers, interpreters, lodging, and hospital amenities
Children’s Minnesota provides support services to make hospital stays and follow-up visits easier for patients and families.
Welcome Centers
Welcome Centers can help with directions, general questions, badges, campus navigation, and hospital amenities. From a hospital phone, dial “0” to reach the Welcome Center.
Interpreter services
Children’s Minnesota says interpreters are available 24 hours a day and free of charge. Ask your child’s care team for an interpreter.
Family Resource Center
Family Resource Center staff can help families with hospital information, financial counseling connections, health resources, hotel-rate guidance, and support tools.
Child life and play spaces
St. Paul campus resources may include Child Life Zone, Minnesota Wild Teen Room, CHA Storyland Garden, book nooks, volunteers, and child-life support.
Social work and spiritual care
Ask the care team for social work, spiritual care, ethics consultation, school support, care planning, or help with difficult decisions.
Ronald McDonald Family Room
The St. Paul campus has Ronald McDonald Family Room information for overnight support; ask the unit social worker about eligibility and availability.
Visitor standards, badges, wellness screening, and family access
Visitor rules can change based on illness rates, patient condition, unit rules, and hospital safety standards.
| Visitor topic | Official standard to check | What families should do |
|---|---|---|
| Parents and legal guardians | Children’s Minnesota says parents/legal guardians may visit 24 hours per day. | Ask the unit about overnight arrangements, caregiver exchange, badge rules, and special restrictions. |
| Other visitors | The visitor standards list general visitor hours as 8 a.m. to 9 p.m. for non-parent/legal guardian visitors. | Confirm current visitor code, photo ID requirements, and unit-specific rules before inviting visitors. |
| Bedside limit | The standards list no more than four people at the bedside at one time, including parents/legal guardians. | Coordinate visitor timing so the bedside limit is not exceeded. |
| Wellness screening | Parents, legal guardians, and visitors are screened for wellness and may not visit if they do not pass. | Do not visit with fever, contagious symptoms, or symptoms the hospital asks visitors to avoid. |
| Child visitors | Child visitor rules vary by age, sibling status, hospitalization length, neonatal settings, and unit approval. | Call the unit before bringing siblings or minors to the hospital. |
| Balloons and flowers | Only Mylar balloons are allowed; latex balloons are not allowed. Flowers may be restricted in some care areas. | Ask the nurse or unit operations coordinator before sending gifts, balloons, or flowers. |
Children’s Hospital St. Paul map and directions
Use the hospital address for main campus routing and the Smith Avenue emergency drop-off for ER arrival.
Children’s Minnesota – St. Paul Hospital
345 North Smith Avenue
St. Paul, MN 55102
Main: 651-220-6000
Children’s Minnesota Specialty Center
Garden View Medical Building
347 Smith Avenue North
St. Paul, MN 55102
Official source checklist for this Children’s Hospital St. Paul guide
Use official Children’s Minnesota pages for final verification because phone numbers, ER details, parking rates, visitor standards, financial policies, portal access, and campus instructions can change.
| Source | What it verifies | When to use it |
|---|---|---|
| Children’s Minnesota – St. Paul | Hospital address, main phone, emergency drop-off, specialty center, primary care clinic, Mother Baby Center, parking ramps, rates, valet, and security escort. | Use first for St. Paul campus identity, address, phone, parking, and directions. |
| Pediatric emergency care locations | Peter J. King Pediatric Emergency Department, ER phone, 24/7 status, pediatric emergency features, triage, and wait-time caution. | Use for ER routing and emergency department details. |
| Getting to our hospitals | St. Paul hospital address, main phone, hospital directions, and children’s hospital overview. | Use before traveling to the St. Paul campus. |
| Preparing for your visit | Visit preparation, parking reminder, surgery tours, pre-registration, and early-arrival guidance. | Use before a scheduled appointment, surgery, imaging, or special diagnostic visit. |
| On the St. Paul campus | Welcome Center, Family Resource Center, food, lodging, technology help, gift store, pharmacy, spiritual care, child life, and St. Paul campus amenities. | Use during hospital stays and follow-up visits. |
| Visiting standards | Parent/legal guardian access, visitor hours, masking, wellness screening, bedside limits, child visitor rules, balloons, and flowers. | Use before bringing visitors or siblings. |
| Your medical records | Parent/legal guardian access rights, release form requirements, amendments, HIM mailing address, interpreter support, and MyChildren’s access. | Use when requesting, viewing, or correcting records. |
| Getting copies of medical records | Release-of-information form, copied record types, free access statement, MyChildren’s access, and outside-facility record warning. | Use when requesting discharge summaries, ER records, operative reports, test results, immunizations, or clinic visit information. |
| MyChart transition | Children’s Minnesota online health-record transition from MyChildren’s to MyChart and current portal instructions. | Use before explaining portal access in 2026 and beyond. |
| Billing and financial matters | Insurance, referrals, authorizations, co-pay guidance, uninsured-family options, financial assistance, and billing resources. | Use before scheduled care and after receiving a bill. |
| Financial counseling and assistance | Financial counseling phone, appointment hours, assistance categories, financial-assistance materials, and calculator route. | Use for insurance gaps, Medical Assistance, TEFRA, payment stress, and financial-assistance applications. |
| Price transparency | Cost-estimate contact, insurance-specific estimator, shoppable services, and standard-charge resources. | Use before scheduled procedures, imaging, surgery, or specialty services. |
Children’s Hospital St. Paul FAQs
These questions focus on Children’s Minnesota – St. Paul Hospital address, phone, ER hours, appointments, parking, medical records, billing, portal access, visitor rules, and emergency routing.