St. Louis Children’s Hospital Missouri: ER, pediatric doctors, appointments, parking and family services
St. Louis Children’s Hospital is a major pediatric teaching hospital at One Children’s Place, St. Louis, MO 63110, in the Central West End on the Washington University Medical Campus. The main hospital number is 314-454-6000, while pediatric appointment scheduling is handled through 314-454-KIDS (5437) or 800-678-KIDS (5437).
The hospital is affiliated with WashU Medicine and is part of BJC HealthCare. Its current public hospital fact sheet lists 455 licensed beds, including 77 pediatric intensive-care beds, a 150-bed Level IV NICU and a 16-bed pediatric bone-marrow-transplant unit.
This guide puts the most searched parent information in one place: the 24/7 Level I pediatric trauma ER, appointments and referrals, doctor names, heart, neurology, cancer and orthopedic teams, NICU/PICU services, surgery check-in, medical records, MyChart, billing, financial assistance, visitor rules, parking, pharmacy, meals, lodging and family support.
St. Louis, MO 63110.
Patients, families and hospital routing.
314-454-KIDS · Toll-free 800-678-5437.
Current hospital fact-sheet figure.
Mon-Fri, 8 a.m.-4:30 p.m.
Toll-free: 855-362-8400.
Start here: which service does your child need?
Dana Brown Pediatric Emergency Room
The main-campus ER is designed specifically for children and includes pediatric trauma resources.
Open nights, weekends and holidays.
Highest level of pediatric trauma capability.
Current hospital ER description.
What happens when you arrive?
Specialists available to the ER
Emergency teams have access to pediatric experts in areas such as orthopedics, neurology, pediatric surgery, pulmonary medicine and cardiology.
What to bring
- Medication list
- Medication doses
- Known allergies
- Immunization information
- Insurance card if readily available
- Parent/guardian photo identification
Emergency parking
Parking for Dana Brown Emergency Room families is validated free in the visitor garage. The garage is directly across from the ER entrance.
Free ER valet parking is currently available daily from 10 a.m. to midnight.
How to make a pediatric appointment
One central number routes families to most St. Louis Children’s specialty programs.
314-454-5437.
800-678-5437.
Current pediatric specialists at St. Louis Children’s Hospital
The hospital works closely with WashU Medicine pediatric specialists across nearly every pediatric medical and surgical field.
Heart Center physicians
| Doctor | Specialty | Appointment route |
|---|---|---|
| Manish Aggarwal, MD | Pediatric Cardiology | 314-454-5437 |
| David Balzer, MD | Pediatric Cardiology | 314-454-5437 |
| Justin Berger, MD, PhD | Pediatric Cardiology / Transplant | 314-454-5437 |
| Charles Canter, MD | Pediatric Cardiology / Transplant | 314-454-5437 |
| Pirooz Eghtesady, MD, PhD | Pediatric Congenital Cardiac Surgery | 314-454-5437 |
| Jennifer Silva, MD | Pediatric Cardiology / Electrophysiology | 314-454-5437 |
| Janet Scheel, MD | Pediatric Cardiology / Transplant | 314-454-5437 |
Neurology physicians
| Doctor | Specialty | Appointment route |
|---|---|---|
| Bhooma Aravamuthan, MD | Pediatric Neurology | 314-454-5437 |
| Mary Bertrand, MD | Pediatric Epilepsy / Neurology | 314-454-5437 |
| Nico Dosenbach, MD, PhD | Pediatric Neurology / Neurorehabilitation | 314-454-5437 |
| Jennifer Griffith, MD, PhD | Pediatric Epilepsy / Neurology | 314-454-5437 |
| Kristin Guilliams, MD | Pediatric Neurology / Critical Care | 314-454-5437 |
| David Gutmann, MD, PhD | Pediatric Neurology / Neurofibromatosis | 314-454-5437 |
| Craig Zaidman, MD | Neuromuscular Medicine / Neurophysiology | 314-454-5437 |
Orthopedic physicians
| Doctor | Specialty | Appointment route |
|---|---|---|
| Lindley Wall, MD | Pediatric Orthopedics / Hand Surgery | 314-454-2500 |
| J. Eric Gordon, MD | Pediatric Orthopedic Surgery | 314-454-2500 |
| Pooya Hosseinzadeh, MD | Pediatric Orthopedic Surgery | 314-454-2500 |
| Scott Luhmann, MD | Pediatric Orthopedic Surgery / Spine | 314-454-2500 |
| Jeffrey Nepple, MD, MS | Pediatric Orthopedics / Sports Medicine | 314-454-2500 |
| Charles Goldfarb, MD | Pediatric Orthopedics / Hand Surgery | 314-454-2500 |
| Mark Halstead, MD | Pediatric Sports Medicine | 314-454-2500 |
Oncology / hematology physicians
| Doctor | Specialty | Appointment route |
|---|---|---|
| Mohamed Abdelbaki, MD | Pediatric Hematology / Oncology | 314-454-5437 |
| Amy Armstrong, MD | Pediatric Oncology | 314-454-5437 |
| Nicole Brossier, MD, PhD | Pediatric Oncology | 314-454-5437 |
| Angela Shaw, MD, MS | Pediatric Hematology / Oncology | 314-454-5437 |
| Shalini Shenoy, MD | Pediatric Hematology / Oncology / Transplant | 314-454-5437 |
| Cecelia Calhoun, MD | Pediatric Hematology / Oncology | 314-454-5437 |
| Allison King, MD, PhD | Pediatric Hematology / Oncology | 314-454-5437 |
St. Louis Children’s Heart Center
The Heart Center treats congenital and acquired heart disease from diagnosis through surgery, intensive care and transplant.
Toll-free: 800-678-5437.
Heart services include
- Pediatric cardiology
- Congenital cardiac surgery
- Cardiac catheterization
- Electrophysiology
- Pacemaker and defibrillator care
- Heart transplantation
- Cardiac intensive care
- ECMO support
- Cardiac MRI and diagnostic imaging
- Exercise/stress testing
The Heart Center also provides second opinions. The hospital states that many second-opinion cases can be coordinated for the same week, with more urgent consultations considered when clinically appropriate.
Neurology and neurosurgery
Children with epilepsy, movement disorders, cerebral palsy, neurofibromatosis, brain tumors and other neurologic conditions can access specialized pediatric teams.
Toll-free: 800-678-5437.
Neurologic testing includes
- EEG
- EMG
- Nerve-conduction testing
- Muscle biopsy
- Sleep monitoring
- Epilepsy monitoring
Neurosurgical programs include
- Pediatric Epilepsy Center
- Pediatric Neuro-Oncology Center
- Center for Spastic Cerebral Palsy
- Hydrocephalus Clinic
- Spina Bifida Clinic
- Pediatric Spine Center
- Craniofacial surgery
- Gamma Knife radiosurgery
Pediatric orthopedics and same-day injury care
The orthopedic program treats children from birth through age 21 and sees nearly 30,000 pediatric patients annually.
Questions about upcoming orthopedic appointments.
Same-day/next-day online scheduling also exists for selected injuries.
Same-day / next-day injuries
Current online orthopedic scheduling can be used for selected recent problems such as:
- Fractures
- Sprains
- Strains
- Minor dislocations
- Sports injuries
- Swollen joints
- Shoulder, elbow, hand and wrist injuries
- Back injuries or pain
Published orthopedic self-pay deposits
The current orthopedic visit page states that a new self-pay patient is asked for a $150 deposit on arrival, while a self-pay patient seen within the previous three years is asked for a $75 deposit. These are orthopedic office deposits—not universal hospital or ER prices.
The same page also states that disability or additional forms may carry a $15 per-form fee.
Siteman Kids pediatric cancer and blood-disorder care
St. Louis Children’s and WashU Medicine provide comprehensive pediatric oncology, hematology and bone-marrow-transplant services.
Central St. Louis Children’s appointment route.
Major programs include
- Leukemia and lymphoma
- Brain and spinal tumors
- Solid tumors
- Pediatric hematology
- Sickle cell disease
- Bone marrow transplant
- Cancer survivorship
- Rehabilitation
The hospital describes its rehabilitation program as the only comprehensive multidisciplinary pediatric hematology, oncology and BMT rehabilitation team in Missouri.
Level IV NICU, PICU and critical care
The hospital provides high-acuity intensive care for premature newborns, infants and critically ill children.
Highest level of newborn intensive care.
Includes intensive, transitional and family-participation areas.
Current hospital fact-sheet figure for pediatric intensive care.
The NICU cares for more than 1,400 babies in a typical year and receives referrals from across the region. A physician who needs to arrange NICU transfer can use Children’s Direct: 800-678-HELP (4357).
NICU visiting rules
- Parents, guardians and grandparents may visit day or night.
- Other visitors: generally 9 a.m.-9 p.m..
- Only 2 people are allowed at the bedside at one time.
- Visitors should generally be at least age 12, except eligible siblings.
- Rounds and nursing reports may temporarily limit non-parent visitation.
Can a parent stay overnight?
Parents with a baby in a private NICU room may stay using a pull-out sofa. Limited overnight rooms are also available for families whose babies are not in private rooms.
Surgery check-in and pre-procedure instructions
Main hospital surgical check-in service.
Main-hospital surgery check-in
- Park and enter through the hospital/garage bridge route.
- Stop at the lobby information desk.
- Tell the greeter you are going to Same Day Surgery.
- Proceed to the 6th floor.
- Sign in at Same Day Surgery Registration.
- Present insurance card and parent/guardian photo ID when called.
Two adults are currently permitted in the pre-operative area with the child.
Ambulatory Procedure Center calls
For procedures handled through the Ambulatory Procedure Center, a nurse generally contacts the family several days beforehand with arrival, health-history, medication and fasting instructions.
If the family has not been contacted by 2 p.m. the weekday before an APC procedure, the hospital instructs families to call 314-454-2514, option 1.
Major pediatric specialties
Emergency Medicine
24/7 pediatric ER and Level I trauma care.
Cardiology
Congenital heart disease, rhythm disorders and imaging.
Cardiac Surgery
Complex congenital heart procedures.
Neurology
Epilepsy, neuromuscular, movement and neurodevelopmental care.
Neurosurgery
Brain, spine and craniofacial procedures.
Orthopedics
Spine, hip, limb, hand, sports and trauma care.
Oncology
Pediatric cancer and neuro-oncology treatment.
Hematology
Sickle cell, blood disorders and related care.
Bone Marrow Transplant
16-bed specialized transplant unit.
Newborn Medicine
Level IV NICU and neonatal specialty services.
Critical Care
Pediatric intensive care and ECMO.
General Surgery
Broad pediatric surgical care.
Pulmonology
Asthma, lung disease and respiratory disorders.
Gastroenterology
GI, liver and nutrition disorders.
Nephrology
Kidney and blood-pressure disorders.
Urology
Pediatric urinary and genital conditions.
Endocrinology
Diabetes, growth and hormonal conditions.
Behavioral Health
Inpatient and outpatient pediatric mental-health programs.
Doctor fees, ER charges and price estimates
There is no single flat hospital, specialist or emergency-room price.
Toll-free: 844-747-8845.
Toll-free: 855-362-8400.
A child’s hospital charge can include room/nursing services plus additional charges for:
- Operating rooms
- Anesthesia
- Laboratory tests
- X-rays and radiology
- Fluids and oxygen
- Blood products
- Medications
- Special equipment and supplies
Separate physician bills
Families may receive separate professional bills from private physicians or Washington University School of Medicine physicians involved in the child’s treatment.
Why there is no one ER fee
The final emergency bill depends on illness/injury severity, physician evaluation, testing, trauma resources, medication, procedures and whether the child is admitted.
2026 BJC financial assistance and uninsured discounts
St. Louis Children’s participates in BJC HealthCare’s financial-assistance program.
First-floor Patient Registration · Mon-Fri, 7 a.m.-4:30 p.m.
Toll-free: 855-362-8400.
Current 2026 income framework
| Household income | Current BJC financial-assistance level |
|---|---|
| 200% FPL or below | 100% discount for qualifying covered services. |
| 201%-300% FPL | 80% discount for qualifying covered services. |
| Over 300% FPL | Normally outside standard income eligibility; catastrophic-event assistance may still apply. |
BJC’s current policy states patients with family income over $100,000 per year are not eligible under the standard financial-assistance program, regardless of family size.
Uninsured discount
BJC’s 2026 policy states that uninsured patients automatically receive a 40% discount on billed charges and are also considered for additional financial assistance.
Application deadline
Families can apply before, during or after care and generally have up to 240 days after the initial bill to submit an application.
Catastrophic medical bills
Under the current catastrophic provision, qualifying patient responsibility during a 12-month period is capped based on annual family income when the medical burden is extraordinary.
Insurance accepted at St. Louis Children’s Hospital
BJC participates with many commercial and Medicaid plans, but the exact product must be checked before scheduled care.
Current BJC listings include plan families such as:
Aetna
Commercial and selected related products.
Blue Cross Blue Shield
Selected Missouri/Illinois network arrangements.
Cigna
Commercial plans currently listed.
HealthLink
Commercial coverage listed.
Home State Health
Missouri Medicaid.
Healthy Blue Missouri
Missouri Medicaid.
UnitedHealthcare
Commercial and selected Missouri Medicaid products.
Multiplan / PHCS
Network products currently listed.
Other Plans
Coverage changes; always verify the exact member plan.
Ask your insurer
- Is St. Louis Children’s Hospital in-network?
- Is the WashU Medicine specialist in-network?
- Does the visit require referral or authorization?
- What deductible remains?
- What is my copay or coinsurance?
- Will anesthesia, radiology or another physician bill separately?
How to get a child’s medical records
Monday-Friday, 8 a.m.-4:30 p.m.
Use the appropriate signed authorization form.
Parent / guardian request
A patient or legal guardian can use the hospital’s Individual Authorization Form to request the child’s records.
Sending records to another doctor
Use the Authorization for Release of Information form when records must be sent to a third party, including another physician, institution or organization.
Record fees
The hospital states that a fee may apply for copies. Ask Health Information Management for the current amount before requesting a large paper or media copy.
BJC / WashU MyChart
MyChart provides secure access to portions of the child’s electronic health record.
Results
Review available test and laboratory results.
Appointments
Manage eligible scheduled care.
Records
Access available health information.
Messages
Use supported non-emergency communication functions.
Proxy Access
Parents can receive age-appropriate access to a child’s record.
Billing
Access supported BJC billing functions.
Toll-free: 866-273-1966.
Teen privacy
St. Louis Children’s explains that beginning around age 12, state and federal privacy rules limit a parent’s access to certain confidential portions of a child’s medical information. Proxy-access rules change as children become adolescents.
Current visiting hours and visitor rules
Parents and designated caregivers have broader access than ordinary guests.
Designated support members also have 24-hour access.
Current general visitor window.
Includes parents/guardians, siblings and grandparents.
Bedside limits
Some clinical areas may limit the room to two visitors at a time, even when more people are on the designated visitor list.
Visitor ages
- Children under 12 must be accompanied by an adult over 18.
- Guests age 12-18 need a guardian overnight or when regular visiting hours are closed.
- NICU has additional age and health restrictions.
- Cancer, transplant and other immunocompromised areas may impose extra limits.
Visitor badges
Visitors check in at the second-floor information desk and receive a photo badge. The second-floor lobby desk/security checkpoint is available 24/7. Guest Services phone: 314-454-2615.
Behavioral Health Unit
Current published Behavioral Health visitor windows are:
- 6-8 a.m.
- 10:30 a.m.-12:30 p.m.
- 4-6 p.m.
Parking, garage entrance and validation
Turn east from Kingshighway onto Children’s Place, then make an immediate right into the garage.
Getting from the garage to the hospital
- Park in the Children’s visitor garage.
- Take the garage elevator to the second floor.
- Use the covered pedestrian bridge.
- The hospital information/security desk is on the left as you enter.
Who parks free?
Parents, grandparents and clergy of inpatients currently receive free garage parking after validation.
Validation can be obtained from Public Safety at:
- First-floor lobby
- Second-floor lobby
- Emergency Department
ER parking
Emergency Department parking is validated free. Free ER valet is available daily from 10 a.m.-midnight.
Other visitor parking
The hospital states that general visitor-garage parking is fee-based, but its current public parking page does not publish a universal dollar rate. This guide therefore does not invent a parking price.
Use for security and parking-escort assistance.
St. Louis Children’s outpatient pharmacy
The main-campus pharmacy compounds pediatric medications and accepts many prescription drug plans.
Main-campus outpatient pharmacy.
Inpatient pharmacy operates continuously.
Pharmacy services
- Pediatric prescription filling
- Specialty medication compounding
- Help locating difficult-to-find pediatric products
- Online refill ordering
- Prescription status checking
The inpatient pharmacy is open 24 hours a day, 365 days a year for hospitalized patients.
Food, patient meals and caregiver meals
Dining On Call
Patient and parent guest meals can be ordered by calling 314-454-2752.
Current meal-ordering hours are 7 a.m.-8 p.m.. A call-center operator checks the child’s prescribed diet and meals are generally delivered to the room.
Edison Café
The hospital cafeteria, Edison Café, is on the lower level and offers grill, deli, salad, pizza and other food options.
Caregiver Meal Program
Current rehabilitation-family information states that two caregivers per inpatient can receive breakfast and dinner free each day:
- Breakfast: 7-10 a.m.
- Dinner: 5-8 p.m.
Center for Families, interpreters, laundry and family support
Third floor · Phone 314-454-2350.
Lodging, transportation and family support.
Center for Families services
- Computers
- Email and internet access
- Printing / copying / faxing
- Business workspace
- Showers
- Laundry resources
- Family information and support
Interpreter services
St. Louis Children’s provides free foreign-language and sign-language interpretation 24 hours a day. Tell scheduling staff which language is needed before the visit when possible.
Ronald McDonald Family Rooms
Family rooms inside the hospital offer amenities such as:
- Free laundry
- Showers
- Kitchen
- Living room
- Games
- Computer access
Sibling Playroom
The supervised Sibling Playroom is for children ages 2-11 from patient families.
| Day | Current hours |
|---|---|
| Monday-Friday | 9 a.m.-noon; 1-4 p.m.; 5-7 p.m. |
| Saturday | 9 a.m.-noon; 1-5 p.m. |
| Sunday | 9 a.m.-noon; 1-5 p.m. |
Ronald McDonald House and family lodging
Families traveling from outside St. Louis may qualify for reduced-cost lodging.
Ronald McDonald House
Families whose child is undergoing testing, treatment or procedures for a serious illness may qualify when their home is generally more than 50 miles from the hospital. Lodging depends on room availability.
Call Social Services no sooner than three days before the child’s appointment/admission.
Office hours: Mon-Fri, 8 a.m.-4:30 p.m.
HavenHouse St. Louis
HavenHouse offers private-room lodging to qualifying out-of-town medical families. The current hospital lodging page lists rates beginning at approximately $65 per night, including breakfast and dinner.
Eligibility generally requires living at least 50 miles from St. Louis, medical-professional referral and required screening.
Ask Social Services if you need help with referral or other lodging options.
Main hospital vs. specialty-care locations
Many pediatric specialists see children outside the downtown/main-campus hospital.
| Location | Address | Common use |
|---|---|---|
| St. Louis Children’s Hospital | One Children’s Place, St. Louis, MO 63110 | ER, trauma, inpatient care, NICU/PICU, surgery and major specialty services. |
| Specialty Care Center – West County | 13001 North Outer Forty, Town and Country, MO 63017 | Specialty clinic, imaging, infusion and outpatient services. |
| Specialty Care Center – South County | 5114 Midamerica Plaza, St. Louis, MO 63129 | Multiple specialties, outpatient surgery, imaging, pharmacy and therapy. |
| North County Multispecialty Center | 1224 Graham Road, Suite 2010, Florissant, MO 63031 | Selected pediatric specialty appointments. |
St. Louis Children’s Hospital phone directory
| Department / need | Phone |
|---|---|
| Main Hospital / Operator | 314-454-6000 |
| Appointments | 314-454-5437 |
| Toll-Free Appointments | 800-678-5437 |
| Physician Access / Transfer | 800-678-4357 |
| Admitting | 314-454-6021 |
| Guest Services / Patient Information | 314-454-2615 |
| Medical Records | 314-454-2759 |
| Medical Records Fax | 314-454-2032 |
| MyChart Support | 314-273-1966 |
| MyChart Toll-Free | 866-273-1966 |
| Billing Questions | 314-362-8400 |
| Billing Toll-Free | 855-362-8400 |
| Patient Accounts | 314-286-2384 |
| Patient Benefits Services | 314-454-6081 |
| Good Faith Estimate | 314-747-8845 |
| Good Faith Estimate Toll-Free | 844-747-8845 |
| Outpatient Pharmacy | 314-657-9005 |
| Same Day Surgery | 314-454-6174 |
| Ambulatory Procedure Center | 314-454-2514 |
| Orthopedics | 314-454-2500 |
| Family Resource / Center for Families | 314-454-2350 |
| Social Services | 314-454-6101 |
| Child Life Services | 314-454-6178 |
| Sibling Playroom | 314-454-2269 |
| Security / Parking Escort | 314-362-0750 |
| Food Service / Dietitians | 314-454-4204 |
| Patient Meal Ordering | 314-454-2752 |
| Gift Shop | 314-454-6149 |
St. Louis Children’s Hospital map
Main campus: One Children’s Place, St. Louis, Missouri 63110.
Visitor garage: intersection of Kingshighway Boulevard and Children’s Place.
Garage access: turn east onto Children’s Place from Kingshighway, then immediately right into the garage.
Hospital entry from garage: use the second-floor covered bridge.
Before leaving home: parent checklist
For a clinic appointment
- Confirm main hospital vs. satellite location.
- Bring insurance card.
- Bring parent/guardian government-issued photo ID.
- Bring pharmacy card if separate.
- Bring medication names and doses.
- Bring allergy information.
- Bring referral if your plan requires it.
- Bring outside records or images requested by the clinic.
For hospital admission / surgery
- Follow fasting instructions exactly.
- Confirm procedure arrival time.
- Bring insurance and photo ID.
- Bring medication and allergy list.
- Ask whether prior authorization is complete.
- Ask for a cost estimate for planned care.
- Keep your parking ticket for validation when eligible.
- Ask Social Services early if lodging is needed.
St. Louis Children’s Hospital FAQs
Answers to common questions parents search before coming to the hospital.
1. What is the address of St. Louis Children’s Hospital?
2. Is the St. Louis Children’s Hospital emergency room open 24 hours?
3. How do I make an appointment with a St. Louis Children’s specialist?
4. How much does an ER visit or pediatric specialist cost?
5. Is parking free at St. Louis Children’s Hospital?
6. What are St. Louis Children’s Hospital visiting hours?
7. How do I get my child’s St. Louis Children’s medical records?
8. Does St. Louis Children’s Hospital offer financial assistance?
9. Does St. Louis Children’s Hospital have a NICU?
10. Can families stay near St. Louis Children’s Hospital?
Official sources used for this hospital guide
Hospital addresses, emergency care, current doctors, visitor rules, parking, NICU capacity, appointments, pharmacy, records, billing, financial assistance and family-support details were checked against St. Louis Children’s Hospital, BJC HealthCare and current program pages.
- St. Louis Children’s Hospital – Main Campus
- Hospital Contact Directory
- Dana Brown Pediatric Emergency Room
- Emergency Parking & Directions
- Hospital Parking
- Current Visitor Guidelines
- Heart Center
- Neurology Services
- Neurosurgery Services
- Pediatric Orthopedics
- Pediatric Oncology
- NICU Information
- Hospital Pharmacy
- Medical Records
- Bill Payment
- Financial Information
- BJC Financial Assistance
- Current BJC Insurance Information
- Family Lodging
- Hospital Amenities