UCSF Benioff Children’s Hospital Oakland: ER, doctors, appointments, parking and patient information
“Children’s Hospital Oakland” is now UCSF Benioff Children’s Hospital Oakland. Its main hospital is at 747 52nd Street, Oakland, CA 94609, with a large outpatient center directly across the street at 744 52nd Street.
The Oakland campus provides pediatric emergency and trauma care, intensive care, surgery, imaging, oncology, hematology, cardiology, neurology, rehabilitation and many other pediatric specialties. This guide puts the practical details families usually need into one page instead of sending readers through dozens of hospital pages.
Oakland, CA 94609
Across the street from the main hospital.
Main hospital and outpatient clinics.
Mon–Fri, 8 a.m.–6 p.m. Pacific.
Open 24/7.
Extension 5483.
Oakland Health Information Management.
Call for a nighttime escort.
Start here: which Oakland hospital service do you need?
747 vs. 744 52nd Street: which building should you use?
This distinction matters because families often search only for “Children’s Hospital Oakland” and arrive without realizing that many appointments are across the street.
Main Hospital — 747 52nd St.
Use this address for:
- Pediatric Emergency Department
- Level I pediatric trauma care
- Inpatient units
- Pediatric Intensive Care Unit
- Neonatal Intensive Care Unit
- Oncology Program
- Hematology-related services
- Radiology and imaging
- Rehabilitation and therapy
- Cardiac intensive care
- Hospital admissions
Oakland Outpatient Center — 744 52nd St.
Common clinics here include:
- Cardiology
- Neurology
- Neurosurgery
- Audiology
- Gastroenterology
- Hematology clinic
- Medical genetics
- Orthopedics
- Allergy
- Liver services
- Sports medicine
- Multiple specialty clinics
Children’s Hospital Oakland Emergency Department
The Oakland pediatric ER is designed and staffed specifically for infants, children and adolescents.
Oakland, CA 94609
Level I pediatric trauma care
UCSF identifies its Oakland hospital as an American College of Surgeons-verified Level I Pediatric Trauma Center. This means the facility is equipped for comprehensive care of seriously injured children and has pediatric specialists available across multiple disciplines.
Named Oakland trauma specialists
| Provider | Specialty |
|---|---|
| Christopher Newton, MD | Pediatric General Surgery |
| Peter P. Sun, MD | Pediatric Neurosurgery |
| Ishaan Swarup, MD | Pediatric Orthopedic Surgery |
| Layna Blurton, NP | Pediatric General Surgery / Trauma Surgery |
| Rita McCowan, NP | Pediatric General Surgery / Trauma Surgery |
| Jennifer Mustard, PA, MS | Pediatric Trauma Surgery / General Surgery |
Emergency-room fee
UCSF does not publish one flat Oakland pediatric ER fee because the amount depends on the level of evaluation and the services actually used. An emergency visit can include separate charges for the hospital, physician care, laboratory testing, X-rays, CT/MRI, medication, procedures, anesthesia or specialist consultation.
The hospital publishes a current machine-readable standard-charge file and Oakland charge description master, updated in 2026, but UCSF explicitly warns that these standard charges should not be interpreted as the amount a particular family will actually owe.
How to make an appointment at Children’s Hospital Oakland
The hospital uses centralized scheduling as well as direct specialty-clinic numbers.
Children’s Hospital Oakland doctors, specialists and clinic schedules
UCSF’s Oakland Medical Staff Office credentials more than 800 providers. A permanently accurate day-by-day rota for every doctor is not publicly published, so the table below uses named clinicians confirmed on UCSF profiles together with their published Oakland clinic hours.
| Doctor | Specialty | Oakland clinic | Published clinic hours |
|---|---|---|---|
| Patricia Chase, MD, MPH | Pediatric Primary Care | Primary Care at Claremont | Confirm through 510-428-3226; profile lists accepting new patients and video visits |
| Othman A. Aljohani, MBBS, MPH | Pediatric Cardiology | Cardiology Clinic, 744 52nd St., 3rd Floor | Mon–Fri, 8 a.m.–5 p.m. |
| Zachary Hutchinson, MD | Pediatric Heart Failure & Transplant Cardiology | Cardiology Clinic / Heart Failure Program | Cardiology: Mon–Fri, 8 a.m.–5 p.m.; Heart Failure: 8:30 a.m.–5 p.m. |
| Hitendra Patel, MBBS | Pediatric / Interventional Cardiology | Cardiology Clinic, 744 52nd St. | Mon–Fri, 8 a.m.–5 p.m. |
| Mary Jeno, MD | Pediatric Neurology | Neurology Clinic, 744 52nd St., 5th Floor | Mon–Fri, 8 a.m.–4:30 p.m. |
| Jennifer Yuen, DO | Pediatric Neurology | Neurology Clinic, 744 52nd St., 5th Floor | Mon–Fri, 8 a.m.–4:30 p.m. |
| Ali Mostajelean, MD | Pediatric Neurology / Epilepsy | Jack & Julia Tuberous Sclerosis Center | Tue–Fri, 9 a.m.–3:30 p.m. |
| Karen Rabin, MD, PhD | Pediatric Hematology-Oncology | Oncology Program, 747 52nd St. | Call 510-428-3372 for current appointment session |
| Benjamin Lerman, MD | Pediatric Hematology-Oncology | Oncology Program, 747 52nd St. | Call 510-428-3372 for current appointment session |
| Bo Qiu, MD, PhD | Pediatrics / Pediatric Hematology-Oncology | Oncology Program, 747 52nd St. | Call 510-428-3372 for current appointment session |
| Christopher Newton, MD | Pediatric General Surgery | Trauma Care Center / Oakland hospital | Trauma coverage is hospital-based; scheduled clinic time must be confirmed |
| Peter P. Sun, MD | Pediatric Neurosurgery | Neurosurgery Clinic, 744 52nd St. | Mon–Fri, 8 a.m.–4:30 p.m. |
| Ishaan Swarup, MD | Pediatric Orthopedic Surgery | Orthopedic / Trauma services | Orthopedic Hip Clinic: Mon–Fri, 8 a.m.–5 p.m. |
Useful Oakland specialty clinic schedules
| Clinic | Phone | Published hours |
|---|---|---|
| Cardiology Clinic | 510-428-3380 | Mon–Fri, 8 a.m.–5 p.m. |
| Neurology Clinic | 855-722-8273 | Mon–Fri, 8 a.m.–4:30 p.m. |
| Neurosurgery Clinic | 855-722-8273 | Mon–Fri, 8 a.m.–4:30 p.m. |
| Hematology Clinic | 510-428-3372 | Mon–Fri, 8:30 a.m.–5 p.m. |
| Audiology Clinic | 510-428-3344 | Mon–Fri, 8 a.m.–4:30 p.m. |
| Medical Genetics | 510-428-3550 | Mon–Fri, 8 a.m.–5 p.m. |
| Allergy Center | 510-428-3885 ext. 2727 | Mon–Fri, 8 a.m.–4:30 p.m. |
| Hand & Reconstructive Surgery | 510-428-3024 | Mon–Fri, 8 a.m.–4:30 p.m. |
| Survivorship Clinic | 510-428-3372 | Mon–Fri, 8 a.m.–5 p.m. |
| Orthopedic Hip Clinic | 510-428-3238 | Mon–Fri, 8 a.m.–5 p.m. |
Pediatric departments and services at the Oakland campus
Emergency & Trauma
24/7 pediatric emergency care and Level I pediatric trauma services.
NICU
Neonatal Intensive Care Unit phone: 510-428-3431.
PICU
Pediatric Intensive Care Unit phone: 510-428-3302.
Oncology
Pediatric cancer treatment, infusion and specialty oncology services.
Hematology
Includes sickle cell, thalassemia, blood disorders and related programs.
Cardiology
Pediatric cardiology, heart failure, transplant, arrhythmia and cardiac imaging.
Neurology
Pediatric neurology, epilepsy, neuro-immunology and neurorecovery services.
Neurosurgery
Specialized pediatric neurosurgical evaluation and treatment.
Orthopedics
Bone, joint, hip, sports and pediatric musculoskeletal care.
Endocrinology & Diabetes
Diabetes, growth, thyroid, adrenal, puberty and other hormone disorders.
Gastroenterology
Digestive, liver and nutritional pediatric specialty care.
Rehabilitation
Physical therapy, occupational therapy and pediatric rehabilitation medicine.
Radiology
Pediatric MRI, CT, ultrasound, X-ray and nuclear-medicine services.
Dentistry
Oakland hospital dentistry phone: 510-428-3316.
Fetal Treatment
Specialty fetal services coordinated through the Oakland campus.
Doctor consultation fees, ER charges and hospital prices
UCSF publishes detailed price-transparency files, but it does not publish one simple “doctor visit fee” that applies to every Oakland appointment.
Why there is no single doctor fee
The final cost depends on factors such as the specialty, whether the visit is new or follow-up, testing performed, facility charges, physician services, insurance network, deductible, copay and coinsurance.
Oakland patients may receive separate statements for hospital and professional services. UCSF explains that professional services can include more than one physician, such as a surgeon, anesthesiologist or radiologist.
2026 standard charges
UCSF’s current price-transparency page states that its standard-charge files were updated in April 2026. The Oakland file includes gross charges, discounted self-pay prices and payer-specific negotiated information where required.
Get an Oakland estimate before scheduled care
Email: MyEstimate@ucsf.edu
Mon–Fri, 8 a.m.–4 p.m.
Self-pay patients
UCSF states that patients without insurance, or whose planned care is not covered by insurance, are considered self-pay patients and are eligible for a UCSF Health self-pay discount.
Insurance accepted at UCSF Benioff Children’s Hospital Oakland
The exact plan matters. A company may be contracted for one product but not another.
| Plan / insurer | Important Oakland note |
|---|---|
| Aetna commercial plans | Some EPO products may exclude the Oakland hospital; verify the exact plan. |
| Alameda Alliance for Health | Medi-Cal Managed Care. |
| Anthem Blue Cross Medi-Cal | Not generally in-network; tertiary care may be covered with prior authorization. |
| Anthem Blue Cross commercial | Some EPO plans require confirmation. |
| Blue Shield of California | Commercial plans except ACO; some EPO products require verification. |
| Canopy Health | Commercial plans listed by UCSF. |
| Cigna commercial | UCSF states hospital/clinic PPO and HMO participation changed July 1, 2026; verify before care. |
| Contra Costa Health Plan | Medi-Cal and county employee coverage listed. |
| Health Net | Commercial plans listed; Medi-Cal managed care is referral-based. |
| Kaiser Permanente | HMO and Medi-Cal care generally requires an authorized referral. |
| Medi-Cal | California Medi-Cal is listed; UCSF states it is not contracted with other states’ Medicaid programs. |
| Multiplan / PHCS | PPO participation listed with product limitations. |
| UnitedHealthcare | Commercial plans listed by UCSF. |
Oakland Patient Accounting can answer hospital-specific insurance questions at 510-428-3485.
Financial assistance and charity care
Current published income examples
| Family size | Published maximum income for 100% assistance |
|---|---|
| 1 | $63,840 |
| 2 | $86,560 |
| 3 | $109,280 |
| 4 | $132,000 |
| 5 | $154,720 |
| 6 | $177,440 |
| 7 | $200,160 |
| 8 | $222,880 |
UCSF also offers self-pay discounts, financial counseling and no-interest payment options in appropriate cases. The hospital encourages families facing hardship to check Medi-Cal and other public-benefit programs as well.
Mon–Fri, 8 a.m.–4 p.m.
Applications can be completed through UCSF MyChart or by using the hospital’s financial assistance application.
Children’s Hospital Oakland parking, BART shuttle and buses
The official Oakland campus page gives detailed parking and transit instructions.
Main parking garage
Paid parking is available 24 hours a day, seven days a week in the garage on Martin Luther King Jr. Way between 52nd and 53rd Streets. The same garage serves the main hospital and outpatient center.
- The garage has a maximum charge per 24-hour period.
- A full-day payment includes in-and-out privileges when receipts are retained.
- Discount parking coupons can be purchased from the parking attendant.
- Bike racks are available in the garage.
- Metered street parking is available near the hospital on 52nd Street.
Free MacArthur BART shuttle
UCSF operates a free shuttle between MacArthur BART and the Oakland hospital Monday through Friday from approximately 5:45 a.m. to 12:15 a.m.. There is no weekend or holiday service.
- At BART: board in front of MacArthur Station and look for the UCSF Benioff Children’s Hospital shuttle.
- At the hospital: pickup is at the main entrance.
AC Transit from MacArthur BART
When the shuttle is not operating, UCSF recommends AC Transit line 18. From the MacArthur area, the bus ride to the hospital area is only a few minutes, followed by a short walk.
Nighttime security escort
Families who want an escort at night can call UCSF Oakland Security Services at 510-428-3600.
Children’s Hospital Oakland visiting hours and caregiver rules
May remain at the bedside.
May remain at the bedside.
Visitor-list rules
- Up to two visitors are allowed at the bedside at one time.
- During normal visiting hours, the approved list can include two primary caregivers plus up to four additional visitors.
- Visitors must be added to the approved visitor list before entry.
- Children under age 10 may not visit patients who are in isolation for an infection.
- At both UCSF pediatric campuses, children under age 5 generally may not visit during respiratory-virus season, usually November 1 through May 1.
- Visitors receive a badge and must wear it while inside the hospital.
- Masking requirements can vary by department and infection conditions.
- Latex balloons are not allowed; mylar balloons are permitted.
Oakland Ambassador Desk
The Oakland Ambassador Desk is in the main lobby at 747 52nd Street. Phone: 510-428-3474.
Desk staff can help with directions, lodging, dining, parking and transportation questions.
How to get Children’s Hospital Oakland medical records
MyChart
UCSF makes pediatric medical records available through MyChart. Records available in MyChart can be downloaded as PDFs without a copy fee.
Parent access rules
- Child under 12: a parent/guardian first creates their own MyChart account and requests proxy access.
- Age 12–17: the adolescent must approve proxy access.
- Age 12+: pediatric patients can have their own MyChart account.
- Parents may not receive proxy access to certain legally protected sensitive adolescent services.
Oakland Health Information Management
Alternative line: 510-658-1923.
Oakland, CA 94609
Families can also drop off authorization forms and medical-record requests at the concierge desk on the first floor of the Oakland Outpatient Center at 744 52nd Street.
Radiology images
Oakland patients who need a CD of radiology images should contact the Oakland Radiology Department and complete the required release/identity-verification process in person.
Mon–Fri, 8 a.m.–8 p.m.
Second Floor, Room 210.
Correcting a medical record
Oakland families can submit a written request to amend protected health information. UCSF states that it will respond within 60 days of receiving a proper amendment request.
Radiology, MRI, CT and imaging hours
| Service | Phone | Published Oakland hours |
|---|---|---|
| Cardiac MRI & CT | 510-428-3410 | Mon–Fri, 7:30 a.m.–8 p.m.; weekends, 7 a.m.–3 p.m. |
| Nuclear Medicine | 510-428-3410 | Tue–Fri, 7 a.m.–5 p.m. |
| General weekday imaging | 510-428-3410 | Mon–Fri, 7 a.m.–2 p.m. |
| Weekend ultrasound | 510-428-3410 | Sat–Sun, 7 a.m.–3 p.m. |
| Weekend MRI | 510-428-3410 | Sat–Sun, 7 a.m.–3 p.m. |
| Other weekend imaging | 510-428-3410 | Sat–Sun, 7 a.m.–2 p.m.; holidays, 7 a.m.–2 p.m. |
Exact arrival times and preparation instructions depend on the test. Follow the instructions issued with the child’s appointment rather than arriving solely based on department opening hours.
Food, cafeteria, coffee and hospital amenities
Friendly Café — Main Hospital, 2nd Floor
The Friendly Café serves hot and cold meals, soups, specialty foods and a salad bar.
| Day | Breakfast | Lunch | Dinner |
|---|---|---|---|
| Monday–Friday | 6:30–10:30 a.m. | 11:30 a.m.–2 p.m. | 4:30–7 p.m. |
| Saturday–Sunday | 7:30–10 a.m. | 11:30 a.m.–2 p.m. | 4:30–7 p.m. |
Espresso Café — Oakland Outpatient Center
The Espresso Café at 744 52nd Street offers coffee and grab-and-go food Monday–Friday, 6:30 a.m.–3 p.m.
24-hour vending
Vending machines near the Friendly Café are available 24 hours a day.
Patient meal service
Oakland inpatient children can use Dining-on-Call from the bedside phone by dialing extension 3663 (FOOD). UCSF suggests ordering during:
- Breakfast: 7:30–9:30 a.m.
- Lunch: 11:30 a.m.–1:30 p.m.
- Dinner: 4:30–6:30 p.m.
Meals are generally delivered within about 45 minutes.
Oakland gift shop
10:30 a.m.–1 p.m. and 1:30–5 p.m.
The gift shop is on the first floor at 747 52nd Street and offers complimentary gift wrapping upon request.
Overnight family stay and lodging near Children’s Hospital Oakland
Most patient rooms at the Oakland hospital can accommodate one overnight guest. Family amenities also include lounges, kitchens, showers, work areas and laundry facilities.
Family House
UCSF’s Oakland Family House offers low-cost lodging for qualifying families who live at least 50 miles from the hospital. It has 16 private bedrooms plus shared living, play, kitchen, laundry and outdoor spaces.
Phone: 510-428-3100. Social Services can help with referrals at 510-428-3325.
Hospital-listed family hotel options
| Property | Location | Approx. hospital distance listed by UCSF |
|---|---|---|
| Sonesta Emeryville – San Francisco Bay Bridge | 5555 Shellmound St., Emeryville | About 2 miles |
| University Inn & Suites Berkeley | 920 University Ave., Berkeley | About 3.5 miles |
| Executive Inn & Suites | 1755 Embarcadero, Oakland | About 5 miles |
| Best Western Plus Bayside Hotel | 1717 Embarcadero, Oakland | About 5 miles |
Ask Social Services about current patient-family rates rather than booking based only on the standard public hotel rate.
What to bring for an Oakland appointment or hospital stay
Outpatient visit
- Child’s insurance card
- Required authorization or referral
- Photo identification when requested
- Outside records or test results
- Current medication list
- Questions for the specialist
- School or sports forms that need completion
- Exact clinic address and floor
Hospital admission
- Immunization records when requested
- Primary-care physician contact information
- Insurance details
- Current medications and supplements
- Special medical equipment used by the child
- Comfort items for the child
- Clothing and toiletries for the caregiver
- Plan for parking, food and overnight stay
Children’s Hospital Oakland phone directory
| Department / need | Phone | Notes |
|---|---|---|
| Main Hospital & Clinics | 510-428-3000 | General Oakland hospital number |
| Appointments / Pediatric Access Center | 877-822-4453 | Mon–Fri, 8 a.m.–6 p.m. PT |
| Emergency Department | 510-428-3240 | Open 24/7 |
| Ambassador Desk | 510-428-3474 | Main lobby, directions and visitor help |
| Patient Advocate | 510-428-3885 ext. 5483 | Patient concerns / advocacy |
| Patient Room | 510-428-3555 | Add patient extension |
| Infusion Center | 510-428-3338 | Oakland |
| Billing / Patient Accounting | 510-428-3485 | Oakland billing questions |
| Patient Financial Services | 866-433-4035 | Mon–Fri, 8 a.m.–4 p.m. |
| Oakland Cost Estimates | 510-428-3576 | Financial counseling |
| Medical Records | 510-428-3730 | Health Information Management |
| Radiology Records | 510-428-2010 | Mon–Fri, 8 a.m.–8 p.m. |
| Social Services | 510-428-3325 | Family support / lodging help |
| Family House | 510-428-3100 | Family lodging |
| Interpreter Services | 510-428-3409 | Language assistance |
| Pharmacy | 510-428-3166 | Oakland pharmacy |
| Security | 510-428-3600 | Night escort available |
| NICU | 510-428-3431 | Neonatal Intensive Care Unit |
| PICU | 510-428-3302 | Pediatric Intensive Care Unit |
| Oncology Nursing Station | 510-428-3339 | 5th Floor South |
| Hematology Nursing Station | 510-428-3706 | 5th Floor |
Children’s Hospital Oakland Google map
Children’s Hospital Oakland FAQs
Ten practical questions families commonly need answered before visiting.
1. What is Children’s Hospital Oakland called now?
2. Is Children’s Hospital Oakland emergency room open 24 hours?
3. Is Children’s Hospital Oakland a trauma center?
4. How do I make an appointment at UCSF Children’s Hospital Oakland?
5. What are the visiting hours at Children’s Hospital Oakland?
6. How much is parking at Children’s Hospital Oakland?
7. How much does a doctor appointment cost at Children’s Hospital Oakland?
8. Does UCSF Benioff Children’s Hospital Oakland accept Medi-Cal?
9. How can I get my child’s Oakland medical records?
10. Is there a free BART shuttle to Children’s Hospital Oakland?
Official sources used for this guide
Operational, medical-access, billing, insurance, provider and visitor information above was checked against current UCSF Benioff Children’s Hospitals resources. These links are retained mainly for actions that must be completed directly with UCSF.