Children’s Colorado Hospital: Pediatric Care & Info

Aurora pediatric hospital guide · verified August 21, 2026

Children’s Hospital Colorado patient guide: pediatric ER, doctors, parking, appointments and costs

The main hospital families usually mean when searching for Children’s Colorado Hospital is Children’s Hospital Colorado on the Anschutz Medical Campus in Aurora. The hospital is located at 13123 East 16th Avenue, Aurora, CO 80045. Main phone: 720-777-1234.

The Aurora campus is a major regional referral hospital for infants, children and teens and includes 24/7 pediatric emergency care, the region’s only Level I Pediatric Trauma Center, a Level IV NICU, the Rocky Mountain region’s largest pediatric intensive care unit, advanced cardiac care, fetal treatment, pediatric surgery, cancer and blood disorder services, neurology, neurosurgery, transplantation and dozens of pediatric specialties.

The Anschutz hospital occupies approximately 1.44 million square feet across nine floors. Children’s Colorado’s 2025 systemwide report lists 632 licensed beds, 21,307 inpatient admissions, 30,915 surgeries and 307,648 unique patients across its full system of care.

Main: 720-777-1234 ER open 24/7 Level I Pediatric Trauma Level IV NICU PICU up to 48 beds Free parking Free weekday valet
Life-threatening emergency: call 911. Children’s Hospital Colorado has a pediatric Emergency Department at Anschutz Medical Campus open 24 hours a day, seven days a week. Serious trouble breathing, uncontrolled bleeding, major trauma, severe allergic reaction, altered consciousness or a seizure that will not stop should not wait for an outpatient appointment.
Main hospital 720-777-1234

General information, transfers and department routing.

Address 13123 E. 16th Ave.

Aurora, CO 80045.

ParentSmart Healthline 720-777-0123

Pediatric nurses available 24/7.

Emergency care 24/7

Pediatric emergency medicine and trauma.

Billing 720-777-6422

Patient Financial Services.

Cost estimates 720-777-0720

Pre-visit hospital estimate support.

Medical records 720-777-4259

Release of Information, weekdays 8am–4:30pm.

Financial assistance 720-777-7001

Financial Counseling.

Start here: quickest route for common Children’s Colorado needs

Life-threatening emergency
Call 911 or go to the Anschutz Pediatric Emergency Department. Dedicated Emergency Department parking lots are immediately west of the ED entrance.
Unsure ER vs urgent care
Call the ParentSmart Healthline at 720-777-0123. Pediatric nurses are available 24/7 to help families understand the appropriate level of care.
Need a specialist
Call 720-777-1234, use the online physician finder or open the specialty’s scheduling page.
Heart specialist
Heart Institute: 720-777-6820.
Cancer / blood disorder
Center for Cancer and Blood Disorders: 720-777-6740.
Pediatric surgery
Department of Pediatric Surgery, Aurora: 720-777-6571.
Neurosurgery
Pediatric Neurosurgery: 720-777-6100.
Need a cost estimate
Call 720-777-0720 before scheduled care. Most physicians are billed separately through CU Medicine; physician estimates are available at 303-493-7061.

Children’s Hospital Colorado Anschutz quick facts

Hospital floors 9
Hospital size 1.44M sq. ft.
Campus footprint 48 acres
Emergency care 24/7/365
PICU Up to 48 beds

Largest pediatric ICU in the Rocky Mountain region.

NICU level Level IV

Highest NICU designation.

Trauma Level I Pediatric

Only Level I pediatric trauma center in the region.

Patient rooms Private

Designed to accommodate two parents overnight.

2025 Children’s Colorado systemwide numbers

Metric 2025 reported total
Licensed beds632
Unique patients307,648
Inpatient admissions21,307
Total surgeries30,915
Outpatient visits732,559
Emergency + urgent-care visits215,388
These annual-report totals cover the Children’s Hospital Colorado system of care, not just the single Aurora building. They should not be interpreted as Anschutz-only volumes or bed count.

Anschutz Medical Campus hours

Service Current published hours Important detail
Emergency Department 24/7 Open every day.
General outpatient care Mon–Fri 8am–5pm By appointment; closed weekends.
Outpatient Lab Mon–Fri 7am–5:30pm
Sat–Sun 8am–12pm
Lab scheduling: 720-777-0001.
Outpatient X-ray 24/7 Referral required.
Free main-entrance valet Mon–Fri 7am–6pm Current hospital-location page schedule.
Family Resource Center Mon–Fri 8am–8pm
Sat–Sun 8am–4:30pm
Second floor.

Useful Children’s Hospital Colorado phone numbers

Department / service Phone Best use
Main Hospital720-777-1234General questions, transfers and scheduling help.
ParentSmart Healthline720-777-012324/7 pediatric nurse advice.
Heart Institute720-777-6820Cardiology and heart-care appointments.
Cancer & Blood Disorders720-777-6740Oncology and hematology appointments.
Pediatric Surgery720-777-6571Surgical consultation and appointments.
Pediatric Neurosurgery720-777-6100Brain/spine surgical consultation.
PICU720-777-3239Pediatric Intensive Care Unit.
NICU720-777-6857Neonatal intensive-care services.
Colorado Fetal Care Center720-777-4463High-risk pregnancy and fetal care.
Outpatient Lab scheduling720-777-0001Laboratory appointments.
Outpatient Pharmacy720-777-8550Prescription and discharge medications.
Patient Financial Services720-777-6422Bills, payments and payment plans.
Hospital cost estimates720-777-0720Pre-service estimates.
Insurance / authorization support720-777-9783Insurance questions before care.
Financial Counseling720-777-7001Medicaid, CHP+, discounts and charity care.
Medical Records / ROI720-777-4259Records status and release questions.
MyChart records help720-777-6939Medical-record requests through MyChart.
Medical Interpreter Office720-777-9800Free language and sign-language assistance.
Patient Advocate / Privacy concerns720-777-1010Patient concerns and privacy assistance.
Spiritual Care720-777-6325Chaplain/religious support.
Family Resource Center720-777-5329Lodging, respite, transportation and practical help.
Concierge720-777-8029Hotels, transportation, dining and practical assistance.
Parking & Access Control720-777-9775RV and longer-term parking questions.
Gift Shop720-777-6316Gifts and room delivery.

Children’s Colorado pediatric Emergency Department

Emergency rooms are open 24/7 and staffed for pediatric illness and injury rather than adult care.

Hours 24/7/365
Trauma capability Level I Pediatric
ER parking West of ED entrance

Clearly marked dedicated lots.

Emergency symptoms include

  • Severe asthma attack or serious breathing difficulty.
  • Head injury followed by vomiting, confusion or reduced alertness.
  • Severe abdominal pain.
  • A seizure that does not stop.
  • Severe cut or injury with excessive bleeding.
  • Serious allergic reaction.
  • Major burn.
  • Suspected poisoning.
  • Major trauma or multiple injuries.
  • A rapidly worsening condition where waiting appears unsafe.

ER vs urgent care

Emergency Department
Potentially life-threatening illness, significant trauma, severe breathing trouble, uncontrolled bleeding, prolonged seizure or other serious symptoms.
Urgent Care
Non-life-threatening same-day problems when the child’s pediatrician is unavailable. Hours vary by Children’s Colorado urgent-care site.
Primary pediatrician
Routine illnesses, preventive visits, vaccinations, chronic-care follow-up and non-urgent concerns.
Not sure?
Call ParentSmart at 720-777-0123 for 24/7 nurse guidance.
The ParentSmart nurse line can help with care navigation, but it does not replace 911 when a child has a life-threatening emergency.

Level I Regional Pediatric Trauma Center

Children’s Hospital Colorado Anschutz Medical Campus operates the only Level I Pediatric Trauma Center in the region, providing complex pediatric trauma care 24 hours a day, 365 days a year.

Trauma care begins before hospital arrival and can continue through emergency assessment, diagnostic imaging, surgery, critical care, rehabilitation and follow-up.

Trauma specialists can treat

  • Brain and head injuries.
  • Broken bones and complex orthopedic trauma.
  • Burns.
  • Animal and human bites.
  • Abdominal and chest injuries.
  • Vehicle-related injuries.
  • Falls.
  • Pelvic injuries.
  • Multiple-system trauma.
Pediatric Trauma Center 720-777-6282

Program contact; emergency patients should use 911/ER rather than this office number.

Current Children’s Colorado specialists at Anschutz

Children’s Colorado’s physician directory includes thousands of hospital, University of Colorado and affiliated providers. The names below are current examples in heavily searched specialty areas.

Doctor Specialty Current Anschutz contact / availability
Jeffrey Darst, MD Pediatric Cardiology Heart Institute: 720-777-6820.
Scott Auerbach, MD Pediatric Cardiology Anschutz; cardiomyopathy/heart-care services.
Kathryn Collins, MD Pediatric Cardiology Anschutz; Heart Institute scheduling.
David Campbell, MD Cardiac / Thoracic Surgery Anschutz; current Heart surgical provider.
Sandra Luna-Fineman, MD Pediatric Hematology / Oncology Center for Cancer and Blood Disorders.
Beth Warren, MD Pediatric Hematology / Oncology Hematology program, Anschutz.
Cameron Baldes, MD Pediatric Hematology / Oncology Cancer & Blood Disorders.
Meg Macy, MD Pediatric Hematology / Oncology Oncology program.
Kathleen Currey, MD Pediatric Neurology Neuroscience Institute.
Jennifer Armstrong, MD, MPH/MSPH Pediatric Neurology Anschutz Medical Campus.
Corbett Wilkinson, MD Pediatric Neurosurgery Neurosurgery: 720-777-6100.
Allyson Alexander, MD, PhD Pediatric Neurosurgery Anschutz; Neurosurgery scheduling 720-777-6100.
Todd Hankinson, MD Pediatric Neurosurgery Current Anschutz neurosurgery provider.
Jose Diaz-Miron, MD Pediatric Surgery Pediatric Surgery: 720-777-6571.
David P. Bliss, MD, MBA Pediatric Surgery Current surgical provider.
Sarkis Derderian, MD Pediatric Surgery / Surgical Critical Care Anschutz Pediatric Surgery.
John Wiersch, MD Pediatric Surgery / Surgical Critical Care Current surgical team.
Doctor schedules: Children’s Colorado does not publish a dependable Monday-through-Sunday schedule for every specialist. Doctors may rotate among Anschutz, North Campus, South Campus, Colorado Springs and regional clinics while also covering inpatient rounds, procedures and surgery.
Doctor bills: most physicians practicing at Children’s Colorado are employed by University of Colorado Medicine. Families may therefore receive one hospital/facility bill from Children’s Colorado and a separate professional bill from CU Medicine.

How to schedule an appointment

Choose the specialty. Use Children’s Colorado’s appointment page or physician directory.
Schedule online where available or call the specialty. If unsure, call 720-777-1234 for routing.
Verify the location. Not every physician appointment is at the Anschutz hospital.
Verify insurance. Ask whether both Children’s Hospital Colorado and the physician through CU Medicine are in network.
Complete pre-registration. Families may receive a pre-registration call before scheduled services.
Use MyChart eCheck-In when available. Review demographics, insurance and appointment details before arrival.
To cancel or reschedule, Children’s Colorado asks families to give at least 24 hours’ notice when possible.

Major pediatric services at Anschutz Medical Campus

Emergency Medicine

24/7 pediatric ER care.

Trauma

Regional Level I Pediatric Trauma Center.

Heart Institute

Pediatric cardiology, cardiac surgery, catheterization and transplant.

Cancer & Blood Disorders

Oncology, hematology, bone marrow failure and transplant services.

Neuroscience

Neurology, epilepsy, neurosurgery and neurodiagnostics.

Pediatric Surgery

Fetal, neonatal, trauma, thoracic, abdominal and oncologic surgery.

PICU

Up to 48 beds for high-acuity pediatric intensive care.

NICU

Level IV neonatal intensive care.

Fetal Care

Maternal-fetal medicine, fetal imaging, fetal procedures and delivery.

Orthopedics

Fractures, spine, sports injuries and complex musculoskeletal care.

Transplant

Advanced pediatric solid-organ and related transplant services.

Gastroenterology

GI, liver, IBD and nutrition-related pediatric care.

Pulmonology

Asthma, cystic fibrosis and complex lung disease.

Kidney Care

Pediatric nephrology, dialysis and renal disease.

Behavioral Health

Pediatric psychiatric and behavioral-health programs.

Children’s Colorado Heart Institute

Heart Institute appointments 720-777-6820

The Heart Institute provides pediatric cardiology, cardiac critical care and heart surgery for children with congenital and acquired cardiovascular disease.

Heart services include

  • Pediatric cardiology.
  • Congenital heart surgery.
  • Cardiac intensive care.
  • Cardiac catheterization.
  • Electrophysiology and rhythm care.
  • Fetal cardiology.
  • Cardiac imaging.
  • Cardiomyopathy and heart-failure care.
  • Heart transplantation.
  • Pulmonary-hypertension care.
  • Adult congenital-heart disease.

Center for Cancer and Blood Disorders

Anschutz appointments 720-777-6740

Children’s Colorado’s Center for Cancer and Blood Disorders is the region’s only pediatric center offering individualized cancer and blood-disorder care from birth through age 25 and participates in more than 400 clinical trials.

Conditions include

  • Acute lymphoblastic and myeloid leukemia.
  • Lymphoma.
  • Brain and spinal cord tumors.
  • Bone tumors.
  • Sarcomas.
  • Solid-organ cancers.
  • Sickle-cell disease.
  • Bleeding and clotting disorders.
  • Bone-marrow failure.
Children’s Colorado describes its Pediatric Oncology Program as one of the 10 largest pediatric oncology programs in the United States.

Neurology and pediatric neurosurgery

Pediatric Neurosurgery 720-777-6100

The Neuroscience Institute treats neurological and neurodevelopmental disorders through pediatric neurologists, neurosurgeons, neuropsychologists, imaging specialists and multidisciplinary clinics.

Neurosurgery treats conditions including

  • Hydrocephalus.
  • Epilepsy and seizures.
  • Brain tumors.
  • Spinal-cord tumors.
  • Spina bifida.
  • Skull and craniofacial disorders.
  • Neurovascular disease.
  • Spasticity.
  • Traumatic neurological injury.

Children’s Colorado describes its Pediatric Neurosurgery Program as the most complete pediatric neurosurgery program in the Rocky Mountain region, with more than 60 years of combined neurosurgical experience.

Pediatric surgery: procedures, arrival and numbers

Aurora Pediatric Surgery 720-777-6571
Annual procedures 4,500

Department of Pediatric Surgery.

Pediatric surgeons 20

Current department figure.

Examples of pediatric surgery

  • Appendicitis and hernia surgery.
  • Abdominal and thoracic surgery.
  • Fetal surgery.
  • Neonatal surgery.
  • Trauma surgery.
  • Colorectal surgery.
  • Cancer surgery.
  • Minimally invasive surgery.
  • Robotic-assisted surgery.
  • Cardiac surgery.
  • Neurosurgery.
  • Orthopedic surgery.
  • ENT surgery.
  • Urologic surgery.
  • Transplant surgery.

Where surgical families go

Service Hospital location
Procedure Center1st floor
Ponzio Surgery Center2nd floor
Heart Institute waiting area3rd floor
Maternal Fetal Surgery4th floor, East Tower
Children’s Colorado offers pre-surgery tours at Anschutz. Reservations can be requested at 720-777-3991.

Pediatric Intensive Care Unit (PICU)

PICU capacity Up to 48 beds
PICU contact 720-777-3239
Annual volume 3,900+ patients

Most recently published PICU outcome data.

The Anschutz PICU is the largest pediatric intensive-care unit in the Rocky Mountain region and has more than 150 clinicians, nurses and specialized team members.

Children’s Colorado reports an overall PICU survival rate of approximately 98% in its published quality data.

PICU patients may include children with

  • Severe respiratory failure.
  • Major trauma.
  • Sepsis.
  • Organ failure.
  • Neurological emergencies.
  • Postoperative intensive-care needs.
  • Complex chronic medical conditions.

Level IV Neonatal Intensive Care Unit

NICU designation Level IV

Highest neonatal intensive-care designation.

NICU contact 720-777-6857

The Anschutz NICU cares for critically ill and medically complex newborns and has on-site access to fetal medicine, pediatric surgery, cardiac care and other pediatric subspecialties.

NICU services can include

  • Advanced ventilation.
  • ECMO for selected newborns.
  • Neonatal surgery.
  • Cardiac care.
  • Neurocritical care.
  • Genetic diagnosis.
  • Family mental-health support.
  • Child Life and sibling support.
  • Palliative care when needed.

Children’s Colorado can also help long-stay NICU families arrange temporary housing near the hospital.

Colorado Fetal Care Center: important 2026 entrance update

Temporary entrance change is active now: from June 18 through October 22, 2026, the Colorado Fetal Care Center entrance is temporarily relocated because of construction. Monday–Friday from 5:00 a.m.–10:00 p.m., use the hospital’s main entrance. At other times, use the Emergency Department entrance.
Fetal Care Center 720-777-4463
Fax 720-777-7960

Fetal services include

  • Maternal-fetal medicine consultation.
  • Fetal ultrasound.
  • Fetal MRI.
  • Fetal echocardiography.
  • Genetic consultation/testing.
  • Fetoscopic treatment.
  • Open fetal surgery.
  • High-risk labor and delivery.
  • Immediate neonatal and pediatric specialty care after delivery.
Unlike many pediatric hospitals, Children’s Colorado has a dedicated Labor and Delivery Unit for selected high-risk pregnancies cared for through the Colorado Fetal Care Center.

If an expectant parent has an adult medical condition requiring adult-hospital services, the team can coordinate delivery across the street at UCHealth.

Lab, X-ray and pediatric imaging hours

Service Current schedule / phone
Outpatient Lab Mon–Fri 7am–5:30pm
Sat–Sun 8am–12pm
720-777-0001
Outpatient X-ray 24/7
Referral required.
Other radiology services Call 720-777-1234 for scheduling/routing.

Imaging can include

  • X-ray.
  • Ultrasound.
  • MRI.
  • CT.
  • Nuclear medicine.
  • Cardiac imaging.
  • Fetal imaging.
  • Image-guided procedures.
MRI and sedation preparation varies. Do not assume your child must fast unless the radiology/anesthesia team specifically instructs you to do so.

Children’s Colorado Outpatient Pharmacy

Phone 720-777-8550
Location Anschutz hospital

Available to outpatients and families at discharge.

Specialty Pharmacy 720-777-0300

Located at the Health Pavilion.

Day Dedicated pharmacy page hours
Monday–Friday8am–8pm
Saturday9am–5pm
Sunday9am–2pm
One current Anschutz campus resource card still displays Sunday closing at 1 p.m., while the dedicated Children’s Colorado Pharmacy Services page lists 9 a.m.–2 p.m.. If arriving near closing time on Sunday, call 720-777-8550 first.

Parking and valet at Children’s Hospital Colorado Anschutz

Patient and visitor parking is free. The South Parking Garage is available 24 hours a day just south of the hospital’s main entrance.

Routine hospital visit

Use the South Parking Garage just south of the main entrance.

Emergency Department

Use the clearly marked patient/family lots immediately west of the Emergency Department entrance.

Valet

Free for patients and parents at the hospital main entrance, Monday–Friday 7am–6pm.

Long hospital stay?

RV parking may be available for families of inpatients staying at least five days. Contact Parking and Access Control at 720-777-9775.

Do not use the general visitor garage when a child is arriving for an emergency if the dedicated Emergency Department lots are available; the ED lots provide more direct access.

Visitor rules and staying overnight with your child

Parents can stay overnight. All Anschutz inpatient rooms are private and include a fold-out sofa bed designed to accommodate two parents.

Children’s Colorado does not publish one simple visitor-hours window that applies identically to every inpatient unit. Clinical departments can add restrictions depending on infection-control needs, respiratory season and the child’s condition.

Important current visitor rules

  • All visitors and family members age 18+ receive a security badge at check-in.
  • Government/photo identification should be available for screening.
  • Patients and visitors are screened for illness.
  • Anyone with symptoms may need to wear a hospital-issued medical mask or may be restricted from visiting.
  • Siblings under age 18 may visit during allowed visiting hours.
  • Other visitors under age 18 are not generally permitted.
  • Additional restrictions may apply between December and April during respiratory-virus season.
  • Patients can choose who may visit, subject to clinical and safety restrictions.
  • Weapons, recreational drugs, alcohol and tobacco are not allowed.
The main entrance and Emergency Department use an Evolv Weapons Detection System. Allow a little extra time for security screening.

Cafeteria, room service, gift shop and family amenities

Fresh Marketplace

First floor.
Mon–Fri 6:30am–7pm.

24/7 Station

First floor.
Open around the clock.

Espresso & Gelato Bar

Near hospital entrance.
Mon–Fri 6am–5:30pm.

Patient room service

Daily 7am–8pm.
Delivery generally within 45–60 minutes.

Guest meal tray

Current published price: $8.50 per tray.

Gift Shop

1st floor, east side of Boettcher Atrium.
720-777-6316.

Gift Shop weekday hours

Monday–Thursday: 9am–4pm
Friday: 9am–3pm
Weekend/evening hours depend on volunteer availability.

Latex and rubber balloons are prohibited. Only Mylar balloons are allowed. Check with the care team before bringing food, flowers, plants or certain toys because some units restrict them.

Insurance accepted at Children’s Hospital Colorado in 2026

Children’s Colorado works with most major insurance plans, but coverage depends on the exact product and physician network.

Examples of participating plan families

Aetna

Most major Aetna products are listed, but Aetna Whole Health is excluded.

Anthem BCBS / Elevance

Multiple plans accepted, with several Denver Metro Pathway products specifically excluded.

UnitedHealthcare

Listed among accepted major plan families.

Kaiser Permanente

Selected 2026 exchange plans include KP Select, KP CO HMO and KP Colorado Option.

Rocky Mountain Health Plans

Selected Monument, Valley and Colorado Doctor’s Plan products are included.

Select Health

Selected Value and Value Colorado Option exchange products are included.

2026 Exchange plans that include Children’s Colorado

  • Anthem/Elevance HMO Mountain Enhanced / Mountain Enhanced Standard.
  • Selected Anthem Pathway products for Colorado Springs locations only.
  • Denver Health Elevate / Elevate Colorado Option.
  • Kaiser Permanente KP Select.
  • Kaiser Permanente KP CO HMO.
  • Kaiser Permanente KP Colorado Option.
  • Selected Rocky Mountain Health Plans products.
  • Select Health Value / Select Health Value Colorado Option.
Important Denver Metro exclusions in 2026: Children’s Colorado specifically lists several Anthem Pathway Essentials/Pathway HMO products as nonparticipating in Denver Metro. Cigna Connect/Connect Colorado Option is also listed as nonparticipating except for certain behavioral-health services.
Verify two networks: most Children’s Colorado doctors are employed by CU Medicine. Ask your insurer whether both Children’s Hospital Colorado and CU Medicine are in network.

Children’s Colorado ER costs, doctor fees and price estimates

Children’s Colorado is unusually transparent about example self-pay emergency facility charges.

Current published average self-pay ER facility charges

Emergency level Published Children’s Colorado charge including self-pay discount What is not included
ER Level I $498 Physician, imaging, lab, procedures, pharmacy and supplies may be additional.
ER Level II $1,446 Not a total visit price.
ER Level III $2,833 Not a total visit price.
ER Level IV $4,478 Not a total visit price.
These are not final ER bills. The published figures are average self-pay facility-level charges. A typical emergency visit can add physician services, laboratory work, imaging, medicines, procedures, supplies and hospitalization.

Examples of additional self-pay ER procedure charges at Anschutz

Service Current published average
Routine venipuncture$29
Additional IV hydration hour$493
Initial IV hydration hour$636
Initial IV infusion medication$704
Initial IV push medication$512

Doctor fees

Physician fees are generally separate because most specialists are employed by CU Medicine. For a physician estimate, contact CU Medicine at 303-493-7061.

Hospital cost-estimate contacts

Children’s Colorado estimate 720-777-0720

Hospital/facility services.

CU Medicine estimate 303-493-7061

Professional physician services.

Billing, separate doctor bills and payment plans

Patient Financial Services 720-777-6422

Monday, Tuesday, Thursday, Friday: 8am–4:30pm
Wednesday: 9am–4:30pm

Why you may receive two bills

Children’s Colorado bill
Hospital charges and facility fees, including nursing, technical staff, hospital equipment and other hospital-based resources.
CU Medicine bill
Professional physician or advanced-practice provider charges for many Children’s Colorado doctors.

Payment methods

  • MyChart online payment.
  • MyChart guest pay.
  • Phone payment through Patient Financial Services.
  • Check or money order by mail.
  • Major credit cards for supported electronic/phone payments.

Payment plans

Automatic monthly payment plans can be set up through MyChart or by calling 720-777-6422. Many payment plans are six months or less, although longer arrangements may be considered case by case.

Financial assistance and Hospital Discounted Care

Financial Counseling 720-777-7001

Monday–Friday, 8am–6pm.

Anyone can ask Children’s Colorado to screen for financial assistance. Uninsured families are automatically contacted to discuss potential assistance options.

Financial counselors can help with

  • Health First Colorado (Medicaid).
  • Child Health Plan Plus (CHP+).
  • Hospital Discounted Care / charity care.
  • Payment plans.
  • Temporary Medicaid coverage for some eligible pregnant patients and children while applications are processed.
2026 CHP+ threshold: Children’s Colorado currently lists CHP+ eligibility for qualifying children and pregnant people with household income under approximately 260% of Federal Poverty Guidelines, subject to Colorado program rules.

Approximate annual income limits for Hospital Discounted Care

Family size Approximate annual income ceiling
1$39,900
2$54,100
3$68,300
4$82,500
5$96,700
6$110,900
7$125,100
8$139,300
These figures are screening guidance, not an automatic approval. Colorado residency, eligibility for Medicaid/CHP+, family income and other program rules are considered.

How to request Children’s Hospital Colorado medical records

ROI phone 720-777-4259
ROI fax 720-777-7251
Hours Mon–Fri 8am–4:30pm

Three ways to request records

Use the secure online records-request tool. Identity verification includes a photo of the requester’s driver’s license.
Request through MyChart. MyChart record requests are generally processed within three business days.
Submit a paper authorization. Forms can be mailed, faxed, emailed to ROI or delivered to the Release of Information office.
Standard paper-form requests may take up to 10 business days.

Teen confidentiality matters

Patient signatures are required in certain situations, including reproductive-health/HIV/substance-related information beginning at specified ages and behavioral-health records for minors age 12 and older.

Children’s Colorado does not accept a complete records request solely by telephone. The ROI phone number is for questions, status checks and help with the formal request process.

Children’s Colorado MyChart

Appointments

Request and review supported appointments.

Test results

View released results and physician comments.

Health summary

Access portions of the electronic medical record.

Prescription renewals

Request eligible medication refills.

Messages

Secure non-emergency communication with care teams.

Billing

View bills, make payments and set up payment plans.

Parent access by age

Patient age Parent/guardian MyChart access
Under 14 Full parent access is generally available.
14–17 Parent access becomes limited because of adolescent confidentiality. Teen patients can request their own account with broader access.
18+ Parents cannot simply create/control the adult patient’s account unless legal authorization applies.
MyChart is not for emergencies. Call 911 or seek emergency care when the child’s condition may be life-threatening.

Family Resource Center, interpreters and support services

Family Resource Center

720-777-5329
Mon–Fri 8am–8pm
Sat–Sun 8am–4:30pm

Interpreter Services

720-777-9800
Professional interpretation is provided free to patients/families.

Spiritual Care

720-777-6325
Faith and spiritual support.

Concierge

720-777-8029
Mon–Fri 7:30am–7:30pm.

Patient Advocate

720-777-1010
Help with care concerns and grievances.

Gift Shop

720-777-6316
Room-delivery help available.

Family Resource Center amenities

  • Business center.
  • Kitchen and dining area.
  • Laundry facilities.
  • Shower room.
  • Relaxation room.
  • Private respite bedrooms, first come first served.
  • Travel and lodging assistance.
  • Transportation help.
  • Food, clothing and toiletry assistance when available.
  • MyChart activation help.
  • Family Health Library.
  • Creative Play Center.
  • T(w)een Zone and Seacrest Studios.
The Welcome Program is designed especially for families traveling more than 60 miles or families who have not previously visited the Anschutz Medical Campus.

Ronald McDonald House and longer-stay lodging

Ronald McDonald House — Aurora

Located near Children’s Colorado and the Health Pavilion. The hospital Family Resource Center or Social Work team can help with referrals.

Brent’s Place

Long-term “safe-clean” housing may be available for eligible immunocompromised patients, including some bone-marrow-transplant families.

A free on-demand shuttle connects Anschutz Medical Campus with the Ronald McDonald House area/Children’s Colorado Health Pavilion. Shuttle requests: 720-313-9357.

For lodging coordination, call the Family Resource Center at 720-777-5329 instead of arriving at a charitable lodging facility without confirming eligibility and availability.

Before you go checklist

Scheduled patient

  • Confirm Anschutz vs another Children’s Colorado location.
  • Bring parent/legal guardian photo ID.
  • Bring insurance card.
  • Bring referral/authorization if required.
  • Bring medication and allergy list.
  • Complete MyChart eCheck-In when offered.
  • Verify Children’s Colorado and CU Medicine insurance networks.
  • Follow test/surgery-specific fasting instructions.
  • Allow extra time for security screening.

Inpatient parent / visitor

  • Use free South Parking Garage.
  • Bring photo ID for visitor badge.
  • Do not visit if ill.
  • Ask unit about current seasonal visitor restrictions.
  • Up to two parents can generally sleep in the private room.
  • Save Family Resource Center: 720-777-5329.
  • Save main hospital: 720-777-1234.

Children’s Hospital Colorado Anschutz Google Map

The hospital is near I-225 and East Colfax Avenue on the Anschutz Medical Campus in Aurora.

Children’s Hospital Colorado — Anschutz Medical Campus
13123 East 16th Avenue, Aurora, CO 80045
Main: 720-777-1234
Free patient/visitor parking: South Parking Garage
Emergency Department parking: dedicated lots west of the ED entrance.

Children’s Colorado Hospital FAQs

1. What is Children’s Hospital Colorado’s address and main phone number?
The main Anschutz hospital is at 13123 East 16th Avenue, Aurora, CO 80045. The main phone number is 720-777-1234.
2. Is the Children’s Hospital Colorado Emergency Room open 24 hours?
Yes. Pediatric Emergency Care at the Anschutz Medical Campus is open 24 hours a day, seven days a week.
3. Is Children’s Hospital Colorado a Level I Pediatric Trauma Center?
Yes. The Anschutz Medical Campus operates the region’s only Level I Pediatric Trauma Center and provides complex pediatric trauma care 24/7/365.
4. Is parking free at Children’s Hospital Colorado Anschutz?
Yes. Patient and visitor parking is currently free in the South Parking Garage. Free valet parking is also available to patients and parents at the main entrance Monday through Friday from 7:00 a.m. to 6:00 p.m.
5. Can parents stay overnight at Children’s Hospital Colorado?
Yes. Anschutz inpatient rooms are private and designed to accommodate a child and two parents overnight. Some specialty and psychiatric units may use different restrictions.
6. How do I make an appointment with a Children’s Colorado specialist?
Use the official scheduling page, call the specific specialty or call 720-777-1234 for help reaching the appropriate department. Existing patients can also use MyChart for supported appointment functions.
7. How much does a Children’s Hospital Colorado ER visit cost?
There is no single total ER price. Current published average self-pay facility charges range from $498 for an ER Level I facility charge to $4,478 for Level IV, but these figures do not include physician services, imaging, labs, medications, procedures or other supplies.
8. Does Children’s Hospital Colorado accept insurance Marketplace plans in 2026?
Some 2026 Exchange plans are accepted and others are not. Participating examples include selected Anthem Mountain Enhanced, Denver Health Elevate, Kaiser Permanente, Rocky Mountain Health Plans and Select Health products. Several Anthem Pathway products and Cigna Connect products are excluded in specified locations. Verify the exact plan before scheduled care.
9. How do I request medical records from Children’s Hospital Colorado?
Parents/legal guardians can request records online, through MyChart or with a signed request form. The Anschutz Release of Information office is 720-777-4259. MyChart requests are typically processed in about three business days; paper requests can take up to ten.
10. Does Children’s Hospital Colorado offer financial assistance?
Yes. Financial Counseling can help families apply for Medicaid, CHP+, Hospital Discounted Care and payment plans. Call 720-777-7001. Eligibility depends on household income, residence and other program requirements.