Peoria, Illinois · Patient Guide · Updated September 2026
Carle Health Methodist Hospital contact, ER, map, parking, visitor hours, records, billing, and patient help
Carle Health Methodist Hospital is a Carle Health hospital located at 221 NE Glen Oak Ave., Peoria, IL 61636. The main hospital phone number is 309-672-5522.
This guide is written for patients, visitors, caregivers, and family members who need more than a thin hospital listing. It covers emergency care, campus map guidance, Parking Deck A, valet parking, visitor rules, MyCarle, medical records, billing, price estimates, financial assistance, patient rights, interpreter help, and official source links.
Medical emergency: If you may be having a medical or mental health emergency, call 911 or go to the nearest emergency department immediately. Chest pain, trouble breathing, stroke symptoms, loss of consciousness, severe bleeding, major injury, suicidal thoughts, sudden severe headache, or one-sided weakness should not wait for a portal message, online form, or directory search.
Hospital address
221 NE Glen Oak Ave.
Peoria, IL 61636. Use this address for GPS, rideshare, medical-record requests, billing, insurance paperwork, and campus-map planning.
Main phone
309-672-5522
Use for hospital operator help, patient location, department routing, entrance questions, and general patient information.
Emergency care
Level-2 Trauma Center
Carle identifies Methodist Hospital as a Peoria emergency-care location with trauma, stroke, chest-pain, pediatric emergency, and sexual-assault treatment designations.
Visitor hours
8 a.m. – 8 p.m.
Normal visiting hours for Methodist, Pekin, and Proctor are listed as 8 a.m. to 8 p.m., seven days a week.
Patient parking
Parking Deck A
Visitors and most patients should use Parking Deck A at Hamilton Blvd. and Glen Oak Ave.; enter from Hamilton Blvd.
Billing support
888-712-2753
Use Carle’s verified billing routes and MyCarle. Greater Peoria legacy/date-specific billing may use a separate phone route.
Confirm the correct Carle Health Methodist Hospital
Search results can mix Methodist, Proctor, Pekin, Carle Foundation Hospital, and old UnityPoint Methodist references. This page focuses only on the Peoria Methodist campus on Glen Oak Avenue.
| Possible confusion | How to verify | Correct action |
|---|---|---|
| Carle Health Methodist Hospital | 221 NE Glen Oak Ave., Peoria, IL 61636 · 309-672-5522 | Use this guide and official Carle Methodist pages. |
| Carle Health Proctor Hospital | Different Peoria hospital with a different address and campus map. | Do not use Methodist parking, visitor, or records wording for Proctor-specific needs. |
| Carle Health Pekin Hospital | Different hospital in Pekin, Illinois. | Use Pekin-specific directions and billing/records instructions when the bill or visit says Pekin. |
| Carle Foundation Hospital | Urbana hospital, different emergency designation and campus. | Use Urbana details only when your visit, appointment, or bill is from Carle Foundation Hospital. |
| Old UnityPoint Methodist pages | Some third-party pages may still show older branding. | Use current Carle Health pages for live patient actions, billing, records, and visitor rules. |
Fast check: If the hospital page does not show 221 NE Glen Oak Ave., Peoria, IL 61636, you may be viewing a different Carle campus or an outdated listing.
Carle Health Methodist Hospital contact information and hours
Use the main number for hospital operator help and use official Carle pages for records, bills, price estimates, patient rights, and MyCarle access.
| Contact item | Current detail | Best use |
|---|---|---|
| Hospital name | Carle Health Methodist Hospital | Emergency care, inpatient visits, outpatient surgery, records, bills, referrals, and insurance paperwork. |
| Address | 221 NE Glen Oak Ave., Peoria, IL 61636 | GPS, rideshare, visitor planning, medical records, price estimates, and campus-map matching. |
| Main phone | 309-672-5522 | Ask for the operator, patient room, department, entrance, or patient-service routing. |
| Emergency access | Emergency Department on campus | Use for serious symptoms. Call 911 when emergency transportation or immediate help is needed. |
| Normal visiting hours | 8 a.m. – 8 p.m., seven days a week | Applies to Methodist, Pekin, and Proctor normal visiting-hours guidance, with unit-specific exceptions. |
| After 8 p.m. entry | Check in at front lobby desk | Visitors arriving after normal hours should follow front-desk/security instructions. |
Google map, campus map, parking, valet, and entrance help
Use Google Maps for driving directions and the Carle campus map PDF for the exact entrance, parking deck, skywalk, and department layout.
Carle Health Methodist Hospital
221 NE Glen Oak Ave.
Peoria, IL 61636
Main: 309-672-5522
Use this embedded Google map for driving directions only. For entrances, parking deck, skywalk, Emergency Department parking, and Outpatient Surgery entrance, use Carle’s official campus map and call before a time-sensitive visit.
| Parking or entrance need | Official campus guidance | Patient or visitor tip |
|---|---|---|
| Most patients and visitors | Use Parking Deck A at Hamilton Blvd. and Glen Oak Ave.; enter the deck from Hamilton Blvd. | The deck is connected to the main entrance by a skywalk. |
| Valet parking | Free valet parking is listed at the Methodist main entrance on weekdays from 6 a.m. to 6 p.m. | Keep your valet ticket and return to the front entrance when ready for your vehicle. |
| Outpatient surgery | Additional surface parking is available in front of the Outpatient Surgery entrance. | Confirm arrival time, fasting rules, driver requirements, and which entrance to use. |
| Emergency Department | Emergency parking is located by Hamilton Boulevard and NE Crescent Avenue. | Call 911 for emergency transportation when symptoms are severe or unsafe to drive. |
| Heart/Lung/Vascular or Diagnostic Center | The campus map labels the Heart, Lung and Vascular Institute / Diagnostic Center near Parking Deck A. | Bring your order, insurance, ID, medication list, and previous test records when relevant. |
Start here: choose the right patient action
This table turns the article into a practical guide instead of a simple contact listing.
| Your need | Best action | Prepare before you call or visit |
|---|---|---|
| Life-threatening emergency | Call 911 or go to the Emergency Department. | Photo ID, medication list, allergies, insurance card, emergency contact, and advance directive if available. |
| Find a patient or department | Call 309-672-5522 and ask for the hospital operator. | Patient full name, date of birth if known, department, room number if known, and your relationship to the patient. |
| Visit an inpatient | Review visitor hours and unit-specific rules before arriving. | Patient name, unit, room, symptom-free status, parking plan, and after-hours check-in instructions. |
| Outpatient procedure | Confirm arrival time, entrance, fasting rules, and driver requirements with the scheduling team. | Doctor order, photo ID, insurance, medication list, allergies, and prior authorization details. |
| Medical records | Check MyCarle first, then use Health Information Management if records are not available. | Signed authorization, photo ID, date range, facility name, record type, and delivery method. |
| Hospital bill | Use MyCarle, EasyMatch, pay-by-phone, or the Greater Peoria billing route depending on date of service. | Statement, account number, date of service, insurance EOB, payment method, and patient name. |
| Price estimate or financial help | Use Carle’s patient pricing and financial support resources before planned care when possible. | Procedure name, facility, provider, insurance details, household information, and financial documents if applying. |
Official online actions for Carle Health Methodist Hospital
Use official Carle links for live patient actions. Third-party hospital profiles are useful for comparison only, not for billing, records, portal, or emergency instructions.
Official hospital page
Open Carle Health Methodist Hospital page
- Confirm the address, phone, and current hospital details.
- Use hospital navigation for services, visitor rules, and campus links.
- Call the main number for department routing.
Emergency care
Open Carle emergency care page
- Review Methodist emergency-care designations and services.
- Call 911 for medical or mental health emergencies.
- Do not delay emergency care to compare online information.
Campus map PDF
- Find Parking Deck A, Main Entrance, Emergency Department, and Outpatient Surgery Entrance.
- Use the skywalk note when parking in Deck A.
- Save the map before your visit if you are unfamiliar with the campus.
MyCarle portal
- Use MyCarle for available results, visit information, medications, and billing tools.
- Greater Peoria patients may need to link MyUnityPoint and MyCarle.
- Do not use portal messaging for emergencies.
Medical records
- Check MyCarle first for available records.
- Submit authorization if records are not available online.
- Use the Greater Peoria HIM route for Methodist, Proctor, and Pekin records.
Pay a bill
- Use MyCarle, EasyMatch, mail, or phone payment.
- Check date-of-service rules for Greater Peoria bills.
- Call only verified Carle billing numbers to avoid scams.
Emergency care at Carle Health Methodist Hospital
Carle identifies Methodist Hospital in Peoria as a Level-2 Trauma Center with board-certified physicians and advanced practice providers available for a wide range of injuries and illnesses.
Emergency address
221 NE Glen Oak Ave., Peoria, IL 61636. Use the Emergency Department parking area near Hamilton Boulevard and NE Crescent Avenue when arriving by private vehicle.
Trauma level
Carle lists Methodist Hospital as a Level-2 Trauma Center serving Peoria emergency-care needs.
Designations listed
Primary Stroke Center, Chest Pain Emergency Center, Emergency Department Approved for Pediatrics, and Adult Sexual Assault Treatment Facility.
When to call 911
Call 911 for chest pain, stroke symptoms, severe breathing problems, severe bleeding, major trauma, loss of consciousness, suicidal thoughts, or unsafe transport.
| Symptom or situation | Best action | Do not do this |
|---|---|---|
| Chest pain, chest pressure, or possible heart attack | Call 911 immediately. | Do not drive yourself if symptoms are serious or worsening. |
| Stroke symptoms | Call 911 for face droop, arm weakness, speech trouble, vision changes, confusion, or sudden severe headache. | Do not wait to see if symptoms pass. |
| Medical or mental health emergency | Call 911 or go to the nearest emergency department immediately. | Do not wait for MyCarle, appointment scheduling, or online form response. |
| Severe injury, fall, burn, bleeding, or trauma | Use emergency medical services or the Emergency Department. | Do not delay care to compare hospital profiles. |
| Minor but concerning symptoms | Call your doctor, use appropriate urgent care, or choose emergency care based on severity. | Do not assume a symptom is minor if pain, weakness, confusion, or breathing trouble is worsening. |
Emergency rule: This guide cannot triage you. If you are unsure whether symptoms are dangerous, call 911 or seek emergency medical guidance immediately.
Hospital services, departments, and care areas to verify
Carle Methodist is a hospital campus with emergency, inpatient, outpatient, diagnostic, surgical, cardiovascular, behavioral-health, maternity, and specialty-care connections. Specific availability depends on physician orders, insurance, unit capacity, and scheduling.
| Care area | What to know | What patients should ask |
|---|---|---|
| Emergency medicine | Level-2 trauma emergency care with stroke, chest-pain, pediatric emergency, and adult sexual-assault treatment designations listed by Carle. | Should I call 911, use the Emergency Department, contact my doctor, or use a non-emergency care setting? |
| Heart, lung, and vascular care | The official campus map labels a Heart, Lung and Vascular Institute / Diagnostic Center on the Methodist campus. | Which entrance, parking, test preparation, insurance authorization, and follow-up route apply? |
| Diagnostic services | The campus map labels a Diagnostic Center; Carle service pages also connect Methodist with cardiovascular and diagnostic-care resources. | Do I need a doctor order, fasting, prior images, medication instructions, or a driver? |
| Outpatient surgery | The campus map labels an Outpatient Surgery Entrance with nearby surface parking. | What is my arrival time, fasting instruction, medication plan, pickup rule, and post-procedure contact number? |
| Behavioral health | Carle’s visiting rules include separate behavioral-health-unit visitation guidance and no walk-in visitors for those units. | How do I schedule a visit, what items are restricted, and which unit-specific rules apply? |
| Maternity and pediatrics | Carle visitor rules include Labor & Delivery, post-partum, Special Care Nursery, and Pediatrics visitor guidance. | Which visitors are allowed, where should we enter, and what paperwork or pre-registration is needed? |
| Patient relations | Patients of Carle Methodist, Proctor, Pekin, and Greater Peoria clinics may contact Patient Relations West. | Who can help with a patient concern, accessibility issue, complaint, or care-experience question? |
Visitor hours, unit rules, symptom screening, and after-hours check-in
Visitor rules are practical, high-intent details that most thin hospital pages miss. Always check current Carle visitor guidance before arrival.
| Visitor area | Listed guidance | Visitor planning note |
|---|---|---|
| Normal inpatient/ED visiting hours | Methodist, Pekin, and Proctor normal visiting hours are 8 a.m. to 8 p.m., seven days a week. | Arrive early enough for parking, entrance navigation, and unit wayfinding. |
| After 8 p.m. | Visitors arriving after 8 p.m. must check in at the front lobby desk. | Follow security and front-desk instructions. Unit rules may still limit entry. |
| Health screening | Visitors must be healthy and may be asked to leave if they show flu-like symptoms, vomiting, diarrhea, headache, chills, or new loss of taste or smell. | Do not visit in person if you are sick; ask about virtual visit help. |
| Emergency Department | Two visitors may accompany the patient during evaluation, with different limits for COVID-positive patients, minors, end-of-life cases, and behavioral-health services. | Emergency Department visitor limits can change based on clinical condition and staff/provider discretion. |
| ICU | ICU visitors must be 12 years or older. | Medical condition, infection risk, and unit workflow may further limit visitors. |
| Labor & Delivery | Visitors are limited to four people in the room at a time; others wait in the waiting room. | Confirm current maternity rules before arriving with children or extended family. |
| Special Care Nursery | Visitors are limited to two visitors, with sibling visits arranged separately. | Ask staff how sibling visits are arranged and what health screening is required. |
| Behavioral Health units | Unit-specific guidelines apply; visitors must contact the Behavioral Health unit to schedule and walk-in visitors are not allowed. | Do not arrive without confirming the unit rule, time, visitor name, and approved items. |
| Virtual visits | Families needing help with virtual visits can email patient.relationswest@carle.com with patient and contact details. | Include “virtual visit” in the subject line and include patient name, room number, and family contact information. |
Visitor policy help: For Methodist visitor policy questions, Carle lists patient.relationswest@carle.com as the patient advocate team email.
MyCarle portal, MyUnityPoint transition, results, and proxy access
Greater Peoria patients may need to understand both MyUnityPoint history and MyCarle access as Carle continues platform transition work.
What MyCarle helps with
MyCarle can help patients view available medical records, lab results, recent appointments, emergency department visit information, hospital admission details, medications, allergies, and billing tools.
Greater Peoria account linking
Carle says Greater Peoria patients can follow instructions to link their MyUnityPoint and MyCarle accounts or use Carle’s informational page for transition questions.
Proxy access
Parents and legal guardians may request proxy access for children’s accounts, but paper copies of records may still be requested through Health Information Management.
Portal safety
Do not use portal messaging for emergencies. Call 911 or go to the nearest emergency department for emergency symptoms.
Medical records, release forms, birth certificates, and request timing
Carle says patients have a right to review and obtain copies of medical records. MyCarle is the first place to check, but not every record may be available there.
| Record need | Best route | Important details |
|---|---|---|
| Records available online | Check MyCarle first. | Look for available results, visit summaries, medications, allergies, and appointment or admission information. |
| Records not available in MyCarle | Submit a request to Health Information Management. | Use the correct authorization form and include photo ID, facility, date range, record type, and delivery method. |
| Methodist, Proctor, Pekin records | Use Carle’s Greater Peoria HIM routing listed for Methodist, Proctor, Pekin, and West Region ambulatory clinics. | The records page lists Carle Health Proctor Hospital, 5409 N. Knoxville Ave., Peoria, IL 61614, and phone 309-691-1047 for this regional records route. |
| General medical-record questions | Call Carle Health Information Management when unsure about forms or copies. | Carle’s medical-record page lists 217-902-6500 for questions about completing forms or obtaining copies. |
| Birth or death certificates | Request through the county courthouse, not the hospital medical-record release process. | For Methodist in Peoria, check Peoria County certificate instructions. |
| Behavioral health records | Use the required behavioral-health release authorization if applicable. | Mental health records may require special authorizations, signatures, or releases. |
| Authorization expiration | Complete the form carefully. | Carle says authorizations expire one year from the date signed unless otherwise specified. |
Records checklist: Patient name, date of birth, facility, date range, record type, delivery method, signed authorization, photo ID, representative documentation if needed, and contact phone number.
Billing, payment routes, Greater Peoria bills, and scam safety
Medical bills can be confusing, especially when a health system has changed ownership or billing platforms. Use verified Carle payment tools and official phone numbers only.
| Billing need | Official route | What to prepare |
|---|---|---|
| Pay current Carle bill | Use MyCarle, EasyMatch, mail, or pay by phone at 888-71-CARLE / 888-712-2753. | Statement, account number, patient name, payment method, and date of service. |
| Greater Peoria charges after Dec. 2, 2023 | Carle lists Methodist, Proctor, and Pekin hospitals and associated clinics under current Carle billing for dates of service December 2, 2023 and later. | Facility name, date of service, insurance EOB, and statement details. |
| Greater Peoria charges before Dec. 2, 2023 | Carle says Greater Peoria patients with charges before December 2, 2023 should pay by phone or call Patient Accounts at 844-849-1260. | Older bill, account number, service date, and any prior payment record. |
| Billing questions | Patient Financial Services representatives are listed Monday through Friday, 8 a.m. to 5 p.m., at 888-712-2753. | Insurance card, EOB, bill, payment history, and questions about adjustments or discounts. |
| Phone scam concern | Verify payment requests through Patient Financial Services or MyCarle. | Do not provide payment details to suspicious callers. Hang up and call the verified number. |
Billing safety: If someone calls claiming to be Carle and asks for payment urgently, use the official Carle billing number or MyCarle instead of trusting the incoming call.
Price estimates, financial assistance, insurance, and Good Faith Estimate help
For planned services, ask for a cost estimate before care when possible. For emergency care, do not delay treatment to resolve billing questions first.
Transparent pricing
Carle has a transparent pricing and estimate resource for patients who need to understand expected costs before planned care.
Financial assistance
Use Carle’s billing and financial support resources if you cannot afford a bill or need help understanding discounts, support options, or application steps.
Insurance plans
Check Carle’s accepted health plans page and confirm with your insurer. Network status can depend on the plan, facility, doctor, date, and service type.
Good Faith Estimate
Uninsured or self-pay patients may have rights to a Good Faith Estimate for scheduled services. Use official Carle Good Faith Estimate resources for current rules.
Estimate script: “I’m scheduled at Carle Health Methodist Hospital. Can you estimate my out-of-pocket cost using my insurance, procedure name, facility, provider, deductible, coinsurance, and authorization status?”
Patient rights, patient relations, interpreter help, accessibility, and privacy
Patient-rights details are important for caregivers, language access, concerns, grievances, records, privacy, and safe discharge planning.
| Need | Official route or detail | Practical note |
|---|---|---|
| Patient relations in Greater Peoria | Carle lists 309-672-5529 and patient.relationswest@carle.com for Methodist, Proctor, Pekin, and Greater Peoria clinics. | Use for patient concerns, care-experience questions, and visitor-policy support. |
| General accessibility concern | Carle lists accessibility contacts through patient relations and accessibility resources. | Ask early if you need mobility, communication, hearing, vision, or support-person accommodations. |
| Interpreter services | Carle visit-planning guidance says to call ahead when interpreter services are needed. | Calling ahead helps the team prepare language support before the appointment or procedure. |
| Medical records right | Patients have the right to review and request copies of medical records. | Use the correct authorization route, and allow time for processing. |
| Visitor illness restrictions | Visitors must be healthy and may be asked to leave if symptomatic. | Use virtual-visit help if an in-person visit is not safe. |
Official PDFs, campus map, forms, and public profile checks
PDFs and public profiles add practical information beyond address and phone, but official Carle pages should remain the final source for live patient actions.
| Document or source | Useful detail | How patients should use it |
|---|---|---|
| Carle Health Methodist Hospital campus map PDF | Shows Emergency Department, Main Entrance, Outpatient Surgery Entrance, Parking Deck A, skywalk, Heart/Lung/Vascular Institute, Diagnostic Center, and patient parking. | Open before a planned visit, outpatient surgery, ED visit by car, or diagnostic appointment. |
| Medical records release forms | Carle provides authorization forms, behavioral-health release guidance, request contacts, and records FAQs. | Use when MyCarle does not show the record you need or when sending records to another provider. |
| Greater Peoria patient rights and responsibilities | Explains patient rights and responsibilities for Methodist, Proctor, Pekin, and Greater Peoria clinics. | Open if you need rights, responsibilities, complaint, access, or care-experience information. |
| Transparent pricing and estimates | Carle provides pricing and estimate support for planned care. | Open before scheduled services when you need an estimated out-of-pocket cost. |
| Illinois Hospital Report Card profile | State public profile source for hospital identity and consumer information. | Use for public comparison context only, not for live emergency, billing, records, or visitor rules. |
| Healthgrades profile | Third-party profile can show patient ratings, awards, directions, and public comparison details. | Use for comparison only; official Carle pages control current operational details. |
Official source checklist used for this guide
This source table helps readers verify the page and keeps the article practical, specific, and source-led.
| Official or public source | What it verifies | When to open it |
|---|---|---|
| Carle Health Methodist Hospital official page | Hospital identity, official Carle location context, address, phone, and hospital navigation. | Open first for live hospital information. |
| Methodist campus map PDF | Campus layout, Parking Deck A, skywalk, Emergency Department, Outpatient Surgery Entrance, Main Entrance, and diagnostic/vascular areas. | Open before driving to the campus or choosing parking. |
| Carle emergency care page | Level-2 Trauma Center, Primary Stroke Center, Chest Pain Emergency Center, EDAP, and Adult Sexual Assault Treatment Facility designations. | Open for ER background, not as a delay during emergencies. |
| Methodist visiting hours page | Visitor hours, ED visitor limits, inpatient visitor guidance, behavioral-health visitor rules, ICU age rule, maternity/pediatric rules, and virtual visit support. | Open before visiting a patient. |
| Carle parking information | Valet hours, Parking Deck A instructions, skywalk, Outpatient Surgery parking, and Emergency Department parking. | Open before arriving by car. |
| MyCarle page | Portal features, records access, results, appointments, proxy access, and Greater Peoria account-linking guidance. | Open for online records, results, and account access. |
| Medical records page | Health Information Management, release forms, authorization expiration, birth/death certificate note, behavioral health records, and Greater Peoria records routing. | Open before requesting or transferring records. |
| Pay My Bill page | MyCarle bill pay, EasyMatch, phone payment, Greater Peoria date-of-service rules, and payment options. | Open before paying a bill. |
| Billing FAQ page | Patient Financial Services, Greater Peoria billing number, billing questions, and separate bill explanations. | Open when a statement is confusing or date-specific. |
| Patient rights and responsibilities | Patient relations contact information, rights, responsibilities, interpreter/access support, and Greater Peoria patient relation route. | Open for patient concerns, rights, or care-experience questions. |
Independent guide notice: USHospitalGuides.com is not Carle Health, not Carle Health Methodist Hospital, not an emergency service, and not a government agency. Use official Carle pages, your clinician, or 911 for final medical decisions and urgent care.
Important health and safety notice
This guide helps with contact, location, visitor planning, portal access, records, billing, parking, and patient preparation. It does not provide medical diagnosis or treatment.
Call 911 for emergencies. Online articles, maps, third-party ratings, price tools, patient portals, and general phone directories should never delay emergency medical care.
Carle Health Methodist Hospital FAQs
These questions focus on address, phone number, ER access, campus map, parking, visitor hours, MyCarle, records, billing, financial help, and patient preparation.
1. What is the address for Carle Health Methodist Hospital?
Carle Health Methodist Hospital is located at 221 NE Glen Oak Ave., Peoria, IL 61636. Use this exact address for GPS, rideshare, campus-map planning, medical records, billing, and insurance paperwork.
2. What is the main phone number for Carle Health Methodist Hospital?
The main hospital phone number is 309-672-5522. Call this number and ask for the operator, department, patient room, entrance guidance, or general hospital routing.
3. Is Carle Health Methodist Hospital an emergency hospital?
Yes. Carle lists Methodist Hospital in Peoria as a Level-2 Trauma Center. It is also listed as a Primary Stroke Center, Chest Pain Emergency Center, Emergency Department Approved for Pediatrics, and Adult Sexual Assault Treatment Facility.
4. When should I call 911 instead of calling the hospital?
Call 911 for chest pain, trouble breathing, stroke symptoms, severe bleeding, major injury, loss of consciousness, suicidal thoughts, severe allergic reaction, sudden severe headache, or any emergency where safe transport is uncertain.
5. Where should patients and visitors park at Methodist Hospital?
Visitors and most patients should use Parking Deck A at Hamilton Blvd. and Glen Oak Ave. Enter the deck from Hamilton Blvd. The deck is connected to the hospital’s main entrance by a skywalk.
6. Does Carle Health Methodist Hospital offer valet parking?
Carle lists free valet parking at the main entrance of Methodist Hospital on weekdays from 6 a.m. to 6 p.m.. Keep the valet ticket and return to the front entrance when ready for your vehicle.
7. What are visiting hours at Carle Health Methodist Hospital?
Normal visiting hours for Methodist, Pekin, and Proctor are listed as 8 a.m. to 8 p.m., seven days a week. Visitors arriving after 8 p.m. must check in at the front lobby desk, and unit-specific limits may apply.
8. How do I access MyCarle for Methodist Hospital records?
Open Carle’s MyCarle page and sign in or follow account setup instructions. Greater Peoria patients may need to link MyUnityPoint and MyCarle. MyCarle can show available results, records, appointments, medications, allergies, visit details, and billing tools.
9. How do I request medical records from Carle Health Methodist Hospital?
Check MyCarle first. If records are not available, use Carle’s Health Information Management request process. For Methodist, Proctor, Pekin, and West Region ambulatory clinics, Carle lists a Greater Peoria records route through Carle Health Proctor Hospital and phone 309-691-1047. General records questions may also use 217-902-6500.
10. How do I pay a Carle Health Methodist Hospital bill?
Use Carle’s official Pay My Bill page, MyCarle, EasyMatch, mail, or phone payment at 888-71-CARLE / 888-712-2753. For Greater Peoria charges with dates of service before December 2, 2023, Carle says to pay by phone or call Patient Accounts at 844-849-1260.