Binghamton General Hospital: Address, Phone & Patient Info

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Hospital Guide · Binghamton NY · UHS Patient Information

Binghamton General Hospital address, phone number, emergency care, visitor information, parking, records, billing, and patient services

UHS Binghamton General Hospital is located at 10-42 Mitchell Avenue, Binghamton, NY 13903. The main hospital phone number is 607-762-2200.

The hospital provides 24-hour emergency care and medical clinic services for the greater Binghamton area, including surgical, rehabilitative, orthopedic, behavioral health, chemical dependency, wound care, bariatric, sleep, and gastroenterology-related programs.

Call Main Hospital Official Hospital Page UHS MyChart Map & Parking
Emergency? For life-threatening symptoms, call 911 or go to the nearest emergency department. UHS Binghamton General Hospital offers 24-hour emergency care, but online information should not be used to decide whether urgent symptoms can wait.
Hospital name UHS Binghamton General Hospital

Part of United Health Services in New York’s Southern Tier.

Main address 10-42 Mitchell Avenue

Binghamton, NY 13903.

Main phone 607-762-2200

Use for general hospital routing and department transfer.

Emergency care 24-hour ED

Use the Emergency Department for urgent and life-threatening conditions.

Medical records 607-584-9373

UHS Release of Information for Binghamton General Hospital records.

Patient relations 607-762-2777

Use for care concerns after speaking with the nurse or unit manager.

About UHS Binghamton General Hospital

A practical patient guide for address, phone, emergency services, visitor rules, records, billing, parking, and hospital contact routes.

UHS Binghamton General Hospital is a 220-bed hospital serving the greater Binghamton area. The hospital’s official location page describes general medical clinic services, 24-hour emergency care, surgical and rehabilitative care, and several major regional programs.

For patients and families, the most useful first step is to decide whether you need urgent care, a department phone transfer, a scheduled service, medical records, billing support, visitor guidance, or patient relations. Each need routes to a different UHS contact.

Quick decision: Call 607-762-2200 for main hospital routing, call 607-584-9373 for medical records, call 607-770-0025 for billing or cost-estimate questions, and call 607-762-2777 for Binghamton General Patient Relations.

Binghamton General Hospital contact directory

Use the right phone number to avoid being transferred multiple times.

Need Contact Use it for
Main hospital 607-762-2200 General routing, department transfer, directions, and hospital operator assistance.
Emergency care Call 911 for emergencies; hospital main line: 607-762-2200 Life-threatening symptoms, serious injury, sudden chest pain, stroke signs, severe breathing problems, poisoning, or major trauma.
Medical records 607-584-9373 Copies of medical records, continuity-of-care releases, attorney or insurance requests, and formal record release questions.
Billing office 607-770-0025 or 888-440-3480 Hospital bill questions, uninsured payment options, estimate questions, financial-responsibility questions, and payment support.
Patient Relations 607-762-2777 Care concerns after speaking with the nurse, charge nurse, or unit manager.
Guest meal ordering 607-762-2306 Visitor meal orders for dining in a patient’s room when available.
Patient portal UHS MyChart Results, appointments, bills, proxy access, downloadable record information, and secure patient account features.
Before calling: Have the patient’s full name, date of birth, appointment date, department, physician, account number, or medical-record request type ready. Hospital staff may not be able to discuss patient details with callers who are not authorized.

Emergency and urgent care at Binghamton General Hospital

UHS lists Binghamton General Hospital as offering 24-hour emergency care.

Go now or call 911

Use emergency care for chest pain, stroke symptoms, severe trouble breathing, major injury, severe allergic reaction, poisoning, uncontrolled bleeding, loss of consciousness, suicidal crisis, or other life-threatening symptoms.

Bring key information

Bring photo ID, insurance card, medication list, allergy list, advance directive if applicable, emergency contact, and recent test or discharge paperwork when available.

Visitor management

UHS says visitor management is in place 24 hours a day, 7 days a week at the Emergency Department and main entrances at Binghamton General and Wilson Medical Center.

Behavioral health crisis

The hospital’s broader service listings include behavioral health and chemical dependency services. For immediate danger, call 911 or use emergency/crisis resources.

Do not wait for a callback in emergencies: Hospital web pages, online forms, and portals are not emergency-response tools. Call 911 or go to the emergency department for urgent symptoms.

Hospital services and major programs

UHS Binghamton General Hospital provides general medical clinic services and several regional hospital programs.

Service area What the hospital page lists Patient tip
Emergency care 24-hour emergency care. Use for serious or life-threatening symptoms. Call 911 for immediate emergencies.
Surgical care Surgical services and related hospital care. Ask your surgeon’s office which entrance, arrival time, fasting rules, medication instructions, and discharge plan apply.
Rehabilitation Rehabilitative care and physical therapy/rehabilitation services. Confirm whether your visit is inpatient, outpatient therapy, cardiac rehab, physical therapy, or another rehabilitation service.
Orthopedics Orthopedic surgery program. Bring imaging reports, referral details, medication list, and prior operative notes if transferring care.
Bariatric care Bariatric care program. Ask about referral requirements, pre-surgery education, insurance authorization, nutrition visits, and follow-up schedule.
Wound care Wound care services. Bring wound history, dressing supplies list, diabetes information, vascular history, and recent antibiotic or culture information.
Behavioral health and chemical dependency Behavioral health program and chemical dependency treatment service. For crisis or immediate safety concerns, use emergency/crisis resources first.
Sleep and gastroenterology lab Sleep center and gastroenterology laboratory. Confirm preparation instructions, fasting rules, medications, escort requirements, and arrival time before testing.

Appointments, pre-registration, and arrival planning

Appointment steps vary by department, physician office, procedure, insurance, and referral requirements.

Confirm the exact department. Ask whether your visit is at the hospital, an outpatient clinic, imaging, rehabilitation, surgical services, behavioral health, or a separate UHS location.
Ask where to enter. UHS visitor management applies at main entrances and the Emergency Department. Ask whether you should use the main entrance, ED entrance, or a department-specific entrance.
Bring the right documents. Bring ID, insurance card, referral or authorization, medication list, allergy list, prior records, imaging disk if requested, and payment or copay method.
Check prep instructions. For surgery, imaging, sleep studies, lab work, or gastroenterology procedures, confirm fasting, medication holds, escort requirements, and arrival time.
Use MyChart when appropriate. Use UHS MyChart for available results, messages, billing, visit information, and downloadable record information.
Procedure warning: Do not follow generic web instructions for fasting, blood thinners, diabetes medicine, anesthesia, contrast imaging, or colonoscopy prep. Use the instructions from your UHS care team.

Visitor information, entrance checks, cafeteria, and hospital access

Visitor rules can change by unit, infection-control conditions, patient preference, and safety requirements.

Visitor topic Current UHS guidance to know Practical tip
Visitor management UHS says visitor management is in place 24/7 at Binghamton General’s Emergency Department and main entrances. Bring government-issued photo identification and expect a visitor pass process.
Weapons detection UHS states weapons detection systems are used at entrances of UHS Binghamton General Hospital and UHS Wilson Medical Center. Do not bring weapons or prohibited items to hospital entrances.
After-hours entrance UHS visitor guidance states the Emergency Department is the only public entrance accessible from 9:00 p.m. to 5:00 a.m. at Binghamton General and Wilson. Ask Security or hospital staff for escorted access if visiting after hours.
Cell phones UHS says cell phones may be used in Binghamton General unless otherwise directed by staff, with low ringer volume requested. Do not take photos or video of patients or staff without explicit permission.
Wi-Fi UHS says patients and visitors at Binghamton General can use wireless high-speed internet in patient rooms and cafeterias. Bring your own device and charger. Keep volume low or use headphones.
Cafeteria UHS lists Binghamton General’s cafeteria on G Level of the Memorial Building, with breakfast, lunch, dinner, beverage, and snack hours. Check the current visitor page or posted signs for weekly menu and holiday changes.
Guest meals UHS lists guest meal ordering for Binghamton General at 607-762-2306. Order at least one hour before the desired meal when guest meals are available.

Parking, valet, entrances, and directions

Plan parking before arrival, especially for surgery, imaging, emergency visits, mobility needs, or after-hours access.

Main parking
UHS says patient and visitor parking for Binghamton General Hospital is available on Mitchell Avenue, directly across the street from the hospital’s main entrance.
Valet
UHS says valet parking at UHS Binghamton General Hospital is available from 7 a.m. to 3 p.m., Monday through Friday, at the Mitchell Avenue main entrance.
After-hours access
From 9:00 p.m. to 5:00 a.m., UHS visitor guidance says the Emergency Department is the only public entrance accessible at Binghamton General.
Mobility planning
If a patient needs wheelchair assistance, mobility support, or drop-off help, call the hospital or ask staff at the entrance.
Weather note
Binghamton winter weather can affect arrival time. Build in extra time for parking, entrance screening, elevator access, and registration.

Medical records, release of information, and formal copies

Use UHS Release of Information when you need a formal copy of your Binghamton General Hospital record.

Medical records phone

607-584-9373 is listed by UHS for Binghamton General Hospital medical-record questions and Release of Information routing.

Medical records fax

UHS lists fax 607-762-2138 for Release of Information related to Wilson, BGH, and physician practices.

Continuity of care

Medical records can be provided to health care professionals for continuing care. Ask the receiving office where records should be sent.

Formal record copy

MyChart can show many items, but UHS states formal record copies should be requested through the Health Information Management or Release of Information process.

Decide what you need. Ask for discharge summary, imaging report, lab result, operative note, ED record, billing record, itemized statement, or full chart.
Confirm who may receive it. Patients, authorized representatives, attorneys, insurers, and outside providers may require different request paths.
Use the official release process. Call Release of Information, complete authorization when required, and verify delivery method.
Use MyChart for available quick access. UHS MyChart can show results and downloadable health information, but it is not always a replacement for a formal certified or complete record.

UHS MyChart patient portal

MyChart helps patients manage online access, but formal records and urgent questions may still require phone or in-person contact.

MyChart feature What UHS says Patient tip
Cost MyChart is a free service offered by United Health Services to patients and designated proxy users. Use official MyChart login pages rather than search-result ads.
Test results Laboratory, pathology, radiology, and procedure results release to MyChart once final results are entered. You may see results before your provider reviews them. Ask your clinician what they mean.
Print/download Patients can print information and download records using MyChart tools. For official record requests, contact Release of Information.
Billing Bills for services after September 12, 2020 may be payable through MyChart billing tools. For detailed questions, call billing at 607-770-0025 or 888-440-3480.
Proxy access Proxy access is available for child and adult-to-adult access through required forms and processing. Do not message about another person from your own chart unless proper proxy access is set up.

Billing, price estimates, insurance, and financial questions

Hospital bills can include separate provider charges. Ask early when a planned service is scheduled.

Billing phone
UHS lists billing contact for UHS Binghamton General Hospital and other UHS hospitals at 607-770-0025 or 888-440-3480.
Estimate hotline
UHS price transparency information lists the UHS Estimates Pricing Hotline at 607-770-0025, Monday through Friday, 8:30 a.m. to 5 p.m.
Separate bills
UHS states anesthesiologists, radiologists, and non-UHS providers may bill separately from hospital charges.
Emergency care
UHS states it provides care without discrimination for emergency medical conditions regardless of ability to pay.
Self-pay planning
If uninsured, call before a planned service to discuss coverage, payment options, estimates, and possible prompt-pay discount information.
Estimate caution: A posted hospital charge or estimate may not equal your final out-of-pocket cost. Ask your insurer, UHS billing, and any separate physician group about coverage and network status.

Patient support, concerns, interpreter services, and safety

Use the hospital’s internal support process first when you have a care concern.

Support need Best route What to say
Concern during stay Speak with the nurse or nurse manager first. Explain the concern, room/unit, patient name, and what resolution you need.
Unresolved care concern Call Binghamton General Patient Relations at 607-762-2777. Provide dates, department, staff names if known, and requested follow-up.
Language help Ask UHS staff for interpreter services. State preferred language and whether phone, video, in-person, or sign-language support is needed.
Smoking policy Ask your care team for nicotine consultation or quit support during hospitalization. Tell staff if withdrawal or cravings may affect comfort or care.
External quality complaint The Joint Commission or New York State Department of Health may be used if unresolved internally. Keep dates, documents, names, and the internal complaint steps already taken.

Binghamton General Hospital map and location

Use this map for general navigation. Confirm entrance and parking instructions with UHS before time-sensitive appointments.

UHS Binghamton General Hospital
10-42 Mitchell Avenue
Binghamton, NY 13903
Main: 607-762-2200

Patient and visitor parking is available on Mitchell Avenue, directly across from the main entrance. Valet is listed by UHS at the Mitchell Avenue main entrance Monday through Friday from 7 a.m. to 3 p.m.

Official source checklist for Binghamton General Hospital

Use these official UHS pages to confirm details because hours, visitor policies, parking, services, billing, and records procedures can change.

Official source What it verifies When to use it
UHS Binghamton General Hospital Official hospital address, main phone, bed count, 24-hour emergency care, overview, services, and directions. Use first for basic hospital identity, contact, address, and services.
UHS Visitors page Visitor management, parking, valet, cafeteria, guest meals, vending, and entrance-related details. Use before visiting a patient or planning arrival.
UHS Patients page Cell phone rules, Wi-Fi, mail/flowers, smoke-free policy, interpreter services, patient rights, and medical-records contacts. Use for inpatient stay planning and record-release guidance.
UHS MyChart Patient portal login, results, bill payment, downloadable information, proxy access, and secure account features. Use for portal-based patient access and billing tools.
Paying for Your Care Billing phone numbers, separate provider-bill notice, self-pay guidance, and billing terms. Use for hospital bill questions and financial responsibility planning.
Price Transparency Hospital standard charges, estimate hotline, and price-estimate route. Use before planned procedures or when comparing expected costs.
Accreditation & Oversight Patient Relations phone numbers, Joint Commission complaint information, NYS Department of Health complaint route, and compliance contacts. Use for quality, safety, patient concern, and complaint escalation information.
Independent guide notice: This website is not UHS, UHS Binghamton General Hospital, a medical provider, an emergency service, an insurer, or a government agency. Always verify time-sensitive details directly with UHS or emergency services.

Binghamton General Hospital FAQs

Common questions about address, phone, emergency care, parking, visiting, medical records, billing, MyChart, services, and patient support.

1. What is the address of Binghamton General Hospital?
UHS Binghamton General Hospital is located at 10-42 Mitchell Avenue, Binghamton, NY 13903.
2. What is the main phone number for Binghamton General Hospital?
The main phone number listed for UHS Binghamton General Hospital is 607-762-2200.
3. Does Binghamton General Hospital have 24-hour emergency care?
Yes. UHS lists Binghamton General Hospital as offering 24-hour emergency care. For life-threatening symptoms, call 911 or go to the nearest emergency department.
4. Where is patient and visitor parking at Binghamton General Hospital?
UHS says patient and visitor parking is available on Mitchell Avenue, directly across the street from the hospital’s main entrance.
5. Does Binghamton General Hospital offer valet parking?
UHS visitor guidance lists valet parking at UHS Binghamton General Hospital from 7 a.m. to 3 p.m., Monday through Friday, at the Mitchell Avenue main entrance.
6. How do I request medical records from Binghamton General Hospital?
Call UHS Release of Information for Binghamton General Hospital at 607-584-9373. For formal copies, use the Health Information Management or Release of Information process rather than relying only on MyChart.
7. What is the billing phone number for Binghamton General Hospital?
UHS lists hospital billing contact numbers as 607-770-0025 or 888-440-3480 for UHS Binghamton General Hospital and other UHS hospitals.
8. Can I use MyChart for Binghamton General Hospital records and bills?
Yes. UHS MyChart is a free service that can show results, downloadable information, billing tools, and proxy access features. Formal record copies may still require a medical-records request.
9. What services are offered at Binghamton General Hospital?
UHS lists 24-hour emergency care, surgical care, rehabilitation, orthopedic surgery, bariatric care, wound care, chemical dependency treatment, behavioral health, sleep center, and gastroenterology laboratory services among Binghamton General Hospital programs.
10. Who do I call with a patient care concern at Binghamton General Hospital?
UHS recommends first speaking with the nurse or nurse manager. If the concern is not resolved, Binghamton General Hospital Patient Relations can be reached at 607-762-2777.