Best Care Pet Hospital contact, map, hours, appointments, emergency help, services, PetDesk, pharmacy, records, and payment guide
Best Care Pet Hospital is a veterinary hospital at 1102 E 10th St, Sioux Falls, SD 57103. The main phone number is 605-334-2412, and the clinic lists care for dogs, cats, puppies, kittens, senior pets, and pocket pets.
This page is built as a practical pet-owner guide, not a thin directory listing. It explains how to call, book online, prepare for a first visit, use PetDesk, request refills, handle urgent symptoms, understand payment options, find forms, and plan records or referrals.
Sioux Falls, SD 57103. Use this for GPS, rideshare, records, insurance forms, and appointment paperwork.
Use for appointments, urgent guidance, refills, records, payment questions, forms, and general help.
Use for non-emergency questions. Call instead if your pet needs immediate help.
The site promotes same-day appointments and offers online booking for new and existing clients.
Use PetDesk for reminders, appointment requests, and records. Use the online store for eligible pet products.
The clinic states it is AAHA accredited and evaluated against high veterinary-care standards.
Start here: choose the right route before you call, book, or drive
Best Care Pet Hospital appears in searches for routine care, dental care, diagnostics, surgery, pocket pets, emergency questions, PetDesk, and financing. This table helps you take the right first step.
| Your need | Best action | Prepare before contacting the clinic |
|---|---|---|
| Routine exam or vaccines | Book online, call during office hours, or request through PetDesk. | Pet name, species, age, vaccine history, prior clinic, and preferred appointment window. |
| New client first visit | Complete the New Client Form before the appointment if possible. | Owner details, pet history, vaccine records, medication list, diet, allergies, and current concerns. |
| Urgent problem during office hours | Call 605-334-2412 and describe symptoms. If urgent and cannot wait, the policy page says pets may come during office hours for assessment and stabilization. | Symptoms, start time, breathing status, appetite, bathroom changes, toxin risk, medication names, and photos or videos. |
| After-hours emergency | Use All City Pet Care Veterinary Emergency Hospital, the 24-hour emergency facility recommended by Best Care. | Recent records, medication names, toxin packaging if relevant, and safe transport in a carrier, crate, or leash. |
| Prescription refill | Call at least 24 hours before desired pickup or use approved digital options when available. | Medication name, strength, dose, remaining supply, pickup timing, and whether lab monitoring is due. |
| Surgery, dental, or diagnostics | Ask for a written estimate and pre-visit instructions before authorizing care. | Prior lab results, current medications, fasting questions, anesthesia concerns, and recovery limitations at home. |
| Medical records or travel forms | Use the online forms page or call the front desk for record release or health certificate questions. | Receiving clinic or destination details, travel date, vaccine proof, microchip information, and owner ID if needed. |
Best Care Pet Hospital contact information and hours
Use the official phone number for final confirmation before time-sensitive visits, same-day appointments, refills, and urgent care.
| Contact item | Current detail | Use it for |
|---|---|---|
| Clinic name | Best Care Pet Hospital | Appointments, records, insurance, referral paperwork, and map search. |
| Address | 1102 E 10th St, Sioux Falls, SD 57103 | GPS, rideshare, office visits, forms, and insurance claims. |
| Phone | 605-334-2412 | Appointments, urgent concerns, emergency call-ahead, refills, records, payment, and general help. |
| info@bestcarepethospital.com | Non-urgent questions and administrative coordination. Do not use email for emergencies. | |
| Official website | bestcarepethospital.com | Book online, review services, find forms, read policies, access PetDesk, and review owner resources. |
| Day | Hours commonly shown in current listings | Planning note |
|---|---|---|
| Monday | 7:30 am – 5:30 pm | Call early for same-day illness or urgent concerns. |
| Tuesday | 7:30 am – 5:30 pm | Good day for routine visits, refills, and follow-up planning. |
| Wednesday | 7:30 am – 5:30 pm | Ask about diagnostics timing if bloodwork, X-rays, or procedures may be needed. |
| Thursday | 7:30 am – 5:30 pm | Confirm appointment duration for new pets, seniors, or multi-concern visits. |
| Friday | 7:30 am – 5:30 pm | Request refills before the weekend because prescription requests may need 24 hours. |
| Saturday | 9:00 am – 12:00 pm | Short hours; call before planning a Saturday visit. |
| Sunday | Closed | Use the recommended after-hours emergency facility for urgent problems. |
Google map, directions, and safe arrival planning
Use this map for the Sioux Falls clinic location. Call first if your pet may need urgent handling, isolation, or emergency assessment.
Best Care Pet Hospital
1102 E 10th St
Sioux Falls, SD 57103
Main: 605-334-2412
Dogs
Keep dogs on a secure leash and close to you in the parking area and lobby. Tell staff if your dog is painful, reactive, coughing, vomiting, or unable to walk normally.
Cats
Bring cats in a secure carrier. Do not carry cats loose in your arms because traffic, noise, and other pets can trigger escape behavior.
Pocket pets
Use a secure species-appropriate carrier. Bring diet, bedding, temperature, cage setup, and appetite details for rabbits, guinea pigs, rodents, or other small pets.
Possible contagious illness
If your pet has coughing, vomiting, diarrhea, suspected parvovirus, respiratory signs, or parasite concerns, call before entering so staff can advise you.
Official online actions for Best Care Pet Hospital
Use these official pages for live actions. Each card includes what to do after the page opens.
Book online
- Choose whether the visit is routine, sick, new-client, dental, surgery-related, or follow-up.
- Use online booking for convenience or call if symptoms are urgent.
- Bring records and complete forms before arrival when possible.
Hospital policies
- Review appointment, urgent-care, arrival, payment, referral, refill, and prescription diet rules.
- Note that cats and dogs must be leashed or in carriers.
- Call at least 24 hours before desired pickup for product refills.
Client forms
- Choose Patient History Form, New Client Form, Medical Record Release Form, or Health Certificate Form.
- Complete forms before the visit to reduce front-desk delays.
- Call if you are unsure which form fits your pet’s visit.
PetDesk app
- Download PetDesk on iOS or Android.
- Create an account using the email address Best Care has on file.
- Allow overnight sync if your pet history does not appear immediately.
Online store
- Use the owner resources page to access the online store link.
- Order eligible food, prescriptions, treats, or other pet products.
- Ask the clinic before changing prescription food or medication.
Pay over time
- Review CareCredit, All Pet, Scratchpay, and Cherry options.
- Ask for an estimate before applying.
- Confirm approval, terms, and due-at-service payment expectations.
How to schedule an appointment or same-day visit
Best Care says appointments help the hospital run smoothly and give veterinarians more time with each pet. The clinic also notes that urgent cases during office hours may be assessed and stabilized.
Emergency and urgent care instructions
Best Care’s emergency page says to call as you make your way to the facility when your pet needs immediate medical attention. The policy page also directs after-hours emergencies to All City Pet Care Veterinary Emergency Hospital.
| Emergency sign | Why it matters | Owner action |
|---|---|---|
| Trouble breathing, choking, blue gums, or collapse | Oxygen and airway problems can worsen quickly. | Call immediately and seek emergency veterinary help. |
| Seizures, disorientation, weakness, or fainting | Neurologic, toxin, heart, or metabolic issues may be involved. | Keep the pet safe from injury and go for urgent evaluation. |
| Severe vomiting or diarrhea | Dehydration, obstruction, infection, toxins, or pancreatitis may be possible. | Call for triage; bring a photo or sample only if safe. |
| Unable to urinate or crying in the litter box | Urinary obstruction can become life-threatening, especially in male cats. | Seek emergency care promptly. |
| Suspected poisoning | Toxins may need time-sensitive treatment. | Bring packaging if available and do not induce vomiting unless instructed. |
| Major trauma, bleeding, fracture, or eye injury | Pain, blood loss, internal injury, or vision-threatening damage may be present. | Limit movement and seek emergency help. |
| Pocket pet not eating | Small mammals can decline quickly when appetite stops. | Call urgently with species, last meal, stool output, and cage/diet details. |
Veterinary services listed by Best Care Pet Hospital
The official services page lists preventive care, diagnostic care, surgical services, dental care, puppy and kitten care, senior pet care, pocket pets care, and pet emergencies.
| Care area | Service details | Helpful owner question |
|---|---|---|
| Preventive care | Physical exams, wellness planning, vaccinations, parasite control, and identification guidance. | Which vaccines and preventives match my pet’s age, lifestyle, travel, daycare, grooming, and boarding exposure? |
| Puppy and kitten care | Early-life exams, vaccine planning, parasite screening, owner education, and preventive health setup. | What schedule should I follow for vaccines, deworming, flea/tick/heartworm prevention, microchipping, and spay/neuter timing? |
| Senior pet care | Age-related monitoring for dogs and cats, comfort planning, chronic condition support, and routine rechecks. | Should my senior pet come twice a year, and what lab work or pain-screening is recommended? |
| Dental care | Dental exams, professional dental cleaning, anesthesia, dental radiographs, scaling, polishing, extractions when needed, and home-care guidance. | Will full-mouth dental X-rays be performed, and how will additional extractions be approved? |
| Diagnostics | In-house laboratory testing, diagnostic imaging, X-rays, ultrasound, and endoscopy-related diagnostic support. | Does my pet need fasting, sedation, repeat testing, or urgent lab results today? |
| Surgery | General surgery, spay/neuter, mass removal, emergency surgery, soft tissue surgery, advanced surgery, pre-surgical exam, bloodwork, monitoring, and pain management. | What are the risks, estimate range, anesthesia plan, recovery steps, and recheck schedule? |
| Pocket pets | Care listed for pocket pets, with owner resources and service routing through the clinic. | Does my pet’s species need a specific doctor, emergency care, or a specialty referral? |
| Referrals | If a service is not offered at the facility, the team may refer to veterinary specialists and coordinate care updates. | Will Best Care send records and stay involved after the specialist visit? |
Diagnostic testing, imaging, and when to ask for labs
The diagnostic care page describes a modern, fully equipped diagnostic approach, including in-house laboratory testing and imaging to help identify problems that may not be visible during a physical exam.
In-house laboratory
Ask whether same-day bloodwork, chemistry values, organ function, infection screening, or pre-anesthetic testing is recommended for your pet’s symptoms or procedure.
X-rays and imaging
Ask whether X-rays are needed for limping, coughing, trauma, abdominal pain, suspected obstruction, dental disease, or unexplained symptoms.
Ultrasound and deeper testing
Ask whether ultrasound, endoscopy, biopsy, or referral is recommended when lab work and exams do not fully explain symptoms.
Bring useful evidence
Bring photos, videos, stool photos, diet details, medication bottles, exposure history, and a timeline of when symptoms started and changed.
Dental care and surgery preparation
Best Care’s dental page says full-mouth dental X-rays are performed with every dental cleaning. The surgery page says the team performs pre-surgical exams, pre-surgical bloodwork, vital-sign monitoring, pain medication planning, and post-operation monitoring.
| Procedure type | What the owner should clarify | Why it matters |
|---|---|---|
| Dental cleaning | Exam, anesthesia, full-mouth dental X-rays, scaling, polishing, extractions, antibiotics, pain medication, and recheck. | Dental disease below the gumline may not be visible without radiographs. |
| Tooth extraction | How the team will contact you if extractions are recommended after X-rays. | Owners should know how approvals happen while the pet is under anesthesia. |
| Spay or neuter | Age timing, fasting rules, lab work, pain control, e-collar use, activity restriction, and same-day discharge. | Recovery planning reduces incision licking, bleeding, swelling, and activity-related complications. |
| Mass removal or soft tissue surgery | Testing, biopsy options, margins, anesthesia risk, pain plan, and follow-up schedule. | Knowing pathology and aftercare expectations helps owners make informed decisions. |
| Emergency surgery | Deposit, estimate range, likely diagnostics, stabilization steps, update timing, and transfer/referral possibility. | Emergency costs and treatment decisions can change quickly as new findings appear. |
Pet types and visit preparation
Best Care primarily markets care for dogs and cats, while its services also include pocket pets. Use the correct preparation details so the team can route your pet safely.
Dogs
Bring vaccine records, parasite prevention history, diet, medications, coughing or limping videos, stool changes, and any behavior concerns. Ask about annual exams, vaccines, heartworm testing, dental care, and senior screening.
Cats
Use a secure carrier. Bring appetite changes, litter box changes, weight changes, vomiting details, vaccine history, indoor/outdoor status, and medication names. Senior cats may need more frequent monitoring.
Puppies and kittens
Ask for a schedule covering vaccines, deworming, parasite prevention, spay/neuter timing, nutrition, microchip, socialization, and when it is safe to visit public areas.
Senior pets
Ask about bloodwork, urine testing, blood pressure, thyroid screening, dental disease, arthritis, weight loss, appetite changes, pain control, and quality-of-life support.
Pocket pets
Bring species, age, cage setup, bedding, diet, water source, stool output, chewing behavior, last time eating, temperature needs, and photos of the enclosure.
Urgent symptoms
For breathing trouble, collapse, toxin exposure, bleeding, seizures, inability to urinate, or pocket pet appetite loss, call before relying on an online appointment request.
Veterinary doctors listed by Best Care Pet Hospital
The official doctors page lists five veterinarians. Availability, appointment type, and doctor preference can change, so confirm when booking.
| Veterinarian | Credential shown | Useful booking question |
|---|---|---|
| Dr. Ben Lamp | DVM | Ask whether this doctor is available for wellness, diagnostics, surgery consults, or ongoing medical plans. |
| Dr. Jessica Cozzolino | DVM | Ask whether your pet’s symptoms should be booked as routine, same-day, or urgent care. |
| Dr. Lynn LaBrie | DVM | Ask about appointment timing for dogs, cats, senior pets, or chronic condition follow-up. |
| Dr. Morgan Jones | DVM | Ask whether prior records, lab results, or imaging should be sent before the visit. |
| Dr. Kerry Blanton | DVM | Ask the front desk which doctor best fits your pet’s species, age, symptoms, and urgency. |
PetDesk app, online store, prescription refills, and prescription diets
Best Care promotes PetDesk as a free client tool and describes an online store for medication, prescriptions, food, and special dietary needs.
PetDesk setup
Download PetDesk, create an account, and use the email address on file with Best Care. The clinic says account information may sync overnight, so pet history may not appear immediately.
PetDesk uses
PetDesk can help with vaccination records, appointment schedules, reminders, optional calendar integration, and appointment requests.
Refill timing
The policy page asks clients to call at least 24 hours before desired pickup so the team can fill the request or order more if needed.
Prescription diets
The clinic says it carries many prescription diets in-house and that the veterinarian will recommend the best diet for your pet’s individual needs.
Client forms, medical records, referrals, and health certificates
The official forms page lists a Patient History Form, New Client Form, Medical Record Release Form, and Health Certificate Form.
| Form or record need | Best route | What to prepare |
|---|---|---|
| New Client Form | Complete the official new client form before your first visit. | Owner contact details, pet information, prior veterinarian, vaccines, medications, and current concerns. |
| Patient History Form | Use before sick visits, chronic issue rechecks, or multi-symptom appointments. | Timeline, appetite, stool/urine changes, medications, diet, exposure risks, and behavior changes. |
| Medical Record Release Form | Use when records must be sent to or from another veterinarian, specialist, emergency hospital, groomer, boarding provider, or insurer. | Receiving party name, phone, fax/email, pet name, owner name, and reason for release. |
| Health Certificate Form | Use before travel, airline paperwork, or destination-specific documentation. | Travel date, destination, airline rules, vaccine proof, microchip details, medications, and timing requirements. |
| Referral coordination | Ask Best Care to coordinate with the specialist if the needed service is not offered at the facility. | Specialist name, appointment date, diagnosis, lab results, imaging, medications, and follow-up plan. |
Billing, payment, estimates, CareCredit, Cherry, Scratchpay, and All Pet
The hospital policy page says payment is required in full at the time services are rendered. It also says estimates can be provided and may fluctuate.
| Payment topic | Detail listed by Best Care | Practical owner step |
|---|---|---|
| Payment timing | Payment in full is required when services are rendered. | Ask what is due today before approving diagnostics, dental care, surgery, or urgent treatment. |
| Accepted payment methods | Cash, check, Visa, MasterCard, American Express, Discover, CareCredit, Cherry, Scratchpay, and All Pet are listed. | Bring a backup payment method for urgent visits or procedures. |
| Estimates | The clinic says it is willing to provide estimates, but estimates may fluctuate. | Ask what could change the price, which line items are required, and what can wait. |
| CareCredit | CareCredit is listed for budget-friendly financing, subject to credit approval. | Ask if your expected service qualifies and confirm terms before authorizing care. |
| Cherry | Cherry is described as a way to split treatment expenses into smaller monthly payments, with 0% APR noted on the Cherry page. | Confirm current Cherry terms and approval before relying on it for urgent or surgical care. |
| Scratchpay | Scratchpay is listed as a veterinary payment-plan option with no hidden fees and no deferred interest. | Ask the front desk for the correct application route and apply after you receive an estimate. |
| Pet insurance | Pet insurance usually reimburses owners after payment rather than paying the clinic directly. | Request itemized invoice, diagnosis, medical notes, and any claim details needed by your insurer. |
Source audit and content gaps covered
This section explains why this article is built as a helpful guide instead of a low-value directory page.
| Source type checked | What it confirmed | What this guide adds |
|---|---|---|
| Official contact page | Phone, address, email, same-day appointment messaging, and location. | Call routing, map, contact-use table, emergency warning, and practical arrival steps. |
| Official services pages | Preventive care, diagnostics, surgery, dental care, puppy and kitten care, senior care, pocket pets, and pet emergencies. | Service decision table, owner questions, diagnostics preparation, dental/surgery checklist, and species-specific prep. |
| Official policies page | Appointment policy, urgent care during office hours, after-hours emergency referral, leash/carrier rule, payment methods, estimates, referrals, refills, and prescription diets. | Step-by-step visit workflow, emergency routing, payment planning, refill timing, and referral/record guidance. |
| Official PetDesk and owner resources | PetDesk app, reminders, appointment requests, overnight sync note, online store, forms, and financing resources. | Digital-tool use cases, portal safety limits, refill safety, and owner preparation instructions. |
| Official doctors page | Dr. Ben Lamp, Dr. Jessica Cozzolino, Dr. Lynn LaBrie, Dr. Morgan Jones, and Dr. Kerry Blanton. | Doctor-preference guidance and appointment-routing questions. |
| PDF and directory checks | A Best Care referral coupon PDF and external exotic-pet directory references confirm name, phone, and address. | Clear explanation that core clinic policies come from official web pages, while PDF/directory mentions are used only as supporting confirmation. |
| Top third-party listings | Mostly address, phone, hours, categories, CareCredit, and basic service labels. | Full procedure-level guidance for appointments, emergency routing, forms, records, refills, payments, estimates, and pet preparation. |
Important pet health and safety notice
This page helps with contact, scheduling, location, records, refills, payment planning, forms, and visit preparation. It does not replace veterinary diagnosis or treatment.
Best Care Pet Hospital FAQs
These questions focus on the clinic address, phone, map, hours, appointments, emergency care, services, PetDesk, refills, records, forms, and payment preparation.